[inaudible] >> in all this time, i have been noticing all the importance of the safe passage for the community of the tenderloin or tenderloin community. i am daily on the corners, helping all the children and

persons from, you know, elderly people to children, help them cross the streets safely. the parents and children they always show us they trust us around the corners, and they always feel they are safe with us around the schools. tenderloin is a community with a lot of dangers on the streets, a lot of drug dealing, accidents, and you know sometimes, we have even, you know, killings, and the traffic is so bad sometimes. and it's a big problem, especially because some of the drivers always expect, you know, the lights around the streets. i believe with the tlcbd, our

streets will be safer for many, many years to come. thank you very much. >> supervisor mar: thank you. next speaker, please. >> supervisors, i'm tim hass. i live at 100 vanness. i'm on the board of the civic center community benefit district and i've been involved with this since 2006, when mayor newsom decided that there needed to be some entity to focus on the civic center area. it took four years to get the c.b.d. underway partly because there were all these public properties within the district that need to be convinced to be part of it because their budgets have to include the assessments. the -- the initial plan was rather modest. it has a budget of 800,000, and

we've worked with that for eight years. it is clearly inadequate in terms of what we want to do, and then, we and the city and the tenderloin have agreed to switch and include u.n. plaza, which is a difficult place. so our area will increase and activities will increase. we have several representatives of city propertied on our board, the public library, the real estate department, the war memorial, etc. i ran across a note posted on a pole at 10th and market yesterday, which i brought with me. the note says my name is alex. i live on this block. i notice that the sidewalks around our block are usually dirty, and the city isn't able

to keep them clean. then he proposes that people contribute to a service to do a cleaning. i point this out because despite the services and the people in the neighborhood propose it's not enough. i point this out because -- >> supervisor mar: thank you. next speaker, please. >> good morning, supervisors. my name is susie mckinnon. i serve on the board of the tenderloin community benefit district. the tenderloin is a very unique neighborhood that has a lot of challenges. it also has a lot of really wonderful qualities and assets, as well, and i would say that the tenderloin community benefit district is one of those. over the last several years, they've done tremendous work to address the challenges and also

lead the evolution of the tenderloin into a vibrant community for all, so we're fully behind in support of the renewal of another 15 percent of the assessment district. from a business perspective, the c.b.d. has been a tremendous partner for the larkin street merchant association and also the small businesses on larkin street and around the corridor. they launched their mini microhood program to increase the level of cleaning and services on the corridor, which we've really seen a physical difference in the cleanliness and the safety and the improvement in the quality of life. there's a number of other projects that we've partnered with them, particularly with our business. it was mentioned that -- the camera network program, so we're very happy to be benefited by working with them. we're always trying to bring

the best experience for customers that come, and the c.b.d. is the best for that. thank you. >> supervisor mar: thank you. next speaker, please. >> hi, supervisors. i represent rubicon point partners. we're the new owners at 10 u.n. plaza, one of the buildings that falls under the expansion zone of the community benefit district. we've been active members of this community benefit district in the midmarket area. this is the first time since taking ownership in, you know, almost a year ago, we've now been taking an active role in community and organization that serves the u.s. plaza area and community plaza area. i've lived in the city for about four years now, and until attending these meetings and taking an active role, i never realized all the work that goes

behind the scenes in providing us with a city environment that we as citizens take for grants. i've been attending essentially two to three meetings for the past year -- about two to three meetings a month for the past year and i've been extremely impressed by the approach of this group? you know, the approach that they take to improving the neighborhood and the community. i've witnessed a group that has been taking extremely collaborative approach to doing this involving all stakeholders, be it, you know, local organizations, nonprofits, police departments. and not only that, they've reached out to other cities across the country to learn from their best practices and bring it to our city. while this renewal comes at an increased cost to owners, we still support it and believe in the increased service they're providing to the city and we'd like you to do the same. thank you. >> supervisor mar: thank you. next speaker. >> my name is jeanine nu, and

i'm the tenant representative on the c.b.d. -- civic center c.b.d. i've been on the board as a volunteer since its inception. it's a very good service to the community, a very good service to my staff. we're over on ivy alley here. we sometimes utilize the services of the c.b.d. up to three or four times a day to protect people coming in and out of our office and also my staff, so i'm here to support the renewal and the c.b.d. thank you so much. >> supervisor mar: is there anyone wishing to testify further in public comment? seeing none, public comment is closed. i'd now like to invite self --

severin campbell to testimony from the budget and legislative analyst's office. >> good morning, supervisors. severin campbell from the legislative analyst's office. if you look at table one on page five of our report, the city's share of costs actually for the c.b.d. would be about 30% out of a budget of a little -- about $3.4 million in 19-20. the city's cost would be about $975,000 for the various buildings in the civic center, and we recommend approval. >> supervisor mar: thank you, miss campbell. colleagues, any -- do you have any questions or comments about items one and two? so i understand -- well, there

was a request for a motion to amend item 2. >> clerk: the amendment as stated by mr. corgis was to change the hearing date to june 25, 2019 in this building at 3:00 p.m. >> supervisor mar: so can we move to amend item 2 without objection? and colleagues, can we recommend these items to the full board without objection? >> supervisor peskin: as committee reports. all right. mr. clerk, please call item three. >> clerk: agenda item number three is a hearing on the city's collection and analysis of sexual orientation and gender identity data. >> supervisor mar: for item number three, there was a request for spanish

interpretation, so we have arturo from the office of civic engagement and immigrant affairs here. arturo, do you think you can maybe speak to the spanish speaking folks here to explain the interpretation process? [speaking spanish language] >> supervisor mar: thank you. now i'd like to recognize supervisor raphael mandelman who called for this hearing and who will lead it. >> supervisor mandelman: great. thank you, chair mar and members of the committee for hosting this hearing and allowing me to join you this morning. in 2016, then-supervisor scott wiener authored a city ordinance offering contractors that provide health and social services to collect and analyze data on the social orientation and gender identity of the

clients they serve. senator wiener is hear in the chamber and will be -- here in the chamber and will be making remarks in just a moment. senator wiener, thank you for taking time to make comments and for being here today. today, we will be hearing for the first time those departments under senator wiener's ordinance and they'll be presenting on their soji compliance plan. their analysis demonstrated that lgbtq clients are under represented or underserved. collecting sogi data is more

than just the law. if we are not being counted, our needs are not being counted. inaction, indifference, and outright hostility to us at the federal level makes it all the more important to step up and be counted. we have a number of amazing lgbtq serving organizations who work tirelessly to make our community safer, healthier, and stronger. but despite this work, lgbtq people still face hurdles. nearly half of homeless youth in san francisco i'd fee as

lgbtq. in addition, nearly half of lgbtq seniors record experiencing discrimination because of their sexual orientation or gender identity when accessing services at senior services or other agencies that serve seniors. sogi data collection is critical to our efforts. now frankly in the years since enactment of senator wiener's legislation, this process has taken longer than mandated by the legislation and certainly longer than members of the lgbtq community would have hoped, but i am hopeful we will hear today about progress we have made since the start of the current fiscal year and plans that sogi data will be collected more comprehensively going forward. i want to thank the office of

transgender initiatives who worked closely with my office to prepare for today's hearings as well as o.t.i.'s director claire for her ongoing sogi data collection efforts. i also want to thank our lgbtq service providers who make sure their needs are met in the community for their work to coordinate this hearing, and with that, senator wiener, the floor is yours.

>> thank you, supervisor mandelman, for calling this hearing and also for taking on leadership on this issue. as of your entry into office, we for the first time in decades only have one lgbt member of the board of supervisors. that's been a long, long, long time since that happened, so it's a great responsibility on you, and i really appreciate you stepping up into leadership, understanding we have great straight allies, as well. so in 2012, when we had three supervisors on the board of supervisors, myself, david campos, and christina olague, we said say, we're not grappling with the needs of the

lgbtq community. so we created a wonderful task force that spent 1.5 years to craft a report presented to the board of supervisors on what we can do to address those years. we started methodically passing legislation and seeking funds in the budget to start implementing those recommendations. i know recently, we all announced, and the departments announced, and you announced that the bulk of these recommendations have been largely or entirely implemented, and it was great, but there's still a lot of work to do. one of the pieces of legislation we passed was finally started to collect data from city funded and city programs on lgbtq people using these services or not using these services. we as a community, as you noted historically have often either unintentionally or intentionally been invisible.

no data collected, no one bothering to ask the questions, and when we don't ask the questions, we don't get the services that we need and we become marginalized. we know there's a federal effort to erase our community now, and we need to make sure in san francisco we're going the opposite direction. there are some people who say no, you should never ask people if they're lgbt because that is a "private" matter. of course you never force anyone to divulge anyone they don't want to divulge, but we should be asking the question, and that will allow us to figure out where are the programs that our community is very highly represented -- i don't want to say overrepresented, but beyond our percentage of the population and are those programs meeting the needs of our community. and then, where are the programs that we are very

underrepresented, where our community is not accessing or being denied access to programs that a that are critically important? i'm very thrilled that we're making progress, and now as i've learned over time at the local level and state level, passing it and getting it signed into law is only step one. we have to make sure that our state agencies are implementing the legislation, and i know you're going to make sure that our agencies are implementing and c.b.o.'s are, as well. thank you, supervisors for doing this, and you'll continue to have my complete support. thank you. >> supervisor mandelman: thank you, senator wiener. next up, we will be hearing from o.t.i. director claire farley. >> good morning, supervisors. thank you for having us here today. my name's claire farley. i'm the director of the office of trans initiatives.

first, i want to thank supervisor mandelman for his leadership and holding this meeting. thank you, chair mar. also, senator wiener, thank you so much for your leadership and passing this important ordinance. as well, i want to thank all the people who have made sure this moves forward as well as the community who's really worked to mobilize to come out around the importance of this as well as tom and monday will man's office as well as aaron. i also want to thank powell on my team for his leadership in coordinating this today. today, i just want to give a little information about who we are and then our work to kind of help -- help move this ordinance forward for the city. our work is really focused as the only trans-led city

government office in the country to support trans and lgbt folks to be thriving in our great city. our work is based on forming tiers, one, advising the city and city departments on lgbt inclusion. two, working primarily around civic engagement through our transadvisory committee, which is appointed by our office. and three, working on policy and programs that are implemented throughout the city to support both new policy as well as existing policy is supported. and then four, working through training and education through stories and voices of the communities that are most impacted. so the importance of sogi, senator wiener also shared. you know, one is to primarily collect information around trans and lgbt communities which often experience large levels of disparities and are

undercounted across census, etc. furthermore, to identify city and city funded services in which trans and lgbt folks are underrepresented or underserved, and three to identify the needs and serve the communities and then four to ensure equity across city funded services. the chapter one of four data collection effort under city administrator's office, our office works to support the departments in collecting those reports annually. the guidelines were developed from d.p.h. to help departments really ask these questions in a respectful way. furthermore, departments are to work with their contractors and grantees, to also do this work, as well. compliance plans, and i'll show you a timeline here shortly,

originally were due in september 2017, as well as annual data analysis reports that are due at the end of the fiscal year, and we just finished the pilot year of 17-18. those reports are to include analysis of the data as well as identify direct services where lgbt individuals are underrepresented or underserved and then to describe steps in which departments are working to make sure that services are more equitiable. so as discussed, the departments that are included that will report share after me include the department of public health, department of homelessness and supportive services, department of human services, department of ageing and difficult services, department of children -- adult services, department of children and their families, and the department of housing and community development. so just quick timeline of what i highlighted.

the sogi ordinance passed in 2016. compliance plans were due the following year. my office became engaged through the city administrator's office in january 2018 to support departments with their first reports which were due in july of 2018, and then, that brings us to today where departments were also asked to submit a six-month plan for both their annual reports as well as this current fiscal year. so again, our work is really about providing guidance to support departments. we also worked with departments to remove sex questions for nonmedical process, which is a two-step process in the department which would allow us to better track trans folks, but we found through our housing programs asking that

level of information really only made sense in our health services and often was a really difficult question to ask somebody, and so we got those concerns across departments, so we worked to do waivers for folks on that issue. and then, also to track and compile those reports, and then, we shared those with the board. and also, we've done a series of trainings with the departments to support them in implementation of the sogi data. and then, finally, working with departments to find out how to we really connect them with lgbt community and several listening sessions throughout community organizations to address the highest unmet needs around housing, mental health, and navigation and then working to document disparities. so that's all i have. any questions for me?

>> supervisor mandelman: well -- so you -- we're going to hear from the particular departments later. >> yeah. >> supervisor mandelman: but sort of globally -- i don't want you to give them a grade on this process, but it has taken the city longer than we had hoped to get this up and running. if you could talk about some of the challenges that you're seeing for the departments and how they're doing in sort of actually meeting the obligations of this legislation? >> yeah. i think it's important to note that every single department has a completely data tracking system. there's some overlap in terms of who they're seeing in terms of community, but i think the biggest challenge is what is the right size for level of implementation. i think d.p.h. looked at a pilot program and how can we train folks and really initiate

a comprehensive effort across staff to help folks understand what sogi data is, where other folks pushed it across their entire portfolio which i think took more time, specifically with the effort that there was really no funding or component built into the ordinance that really helped people cover training, build out curriculum. so i think since our office came into it, you know, at the time of my appointment, it was kind of late in the game, so a lot of our work was how can we help departments be successful moving forward, and that's providing sample trainings. several of the departments had done comprehensive trainings with their teams, but a lot of those programs had already had a lot of experience working with the trans and lgbt community, so it was other departments that didn't have specific funding or specific

lgbt programs that i think were a little bit behind the curve. but my experience with all departments is that they've shown a willingness to. it's just that it also aligns, for instance, with department of housing and homeless services, a complete renovation of their data collection systems. for example, none of their shelter systems are within their coordinated system yet, so some of these efforts have been delayed primarily due to data efforts, and i think there has been a good effort by the departments to move these pieces forward, but they just haven't had the support or the capacity until now to move these things forward. i will say another thing we're hoping to see is this equity question and the breakdown around the impact that their grantees and so forth have in terms of reaching the community.

we've seen some higher level data, but we'd like to see whatever the solutions to really make sure that, you know, every program that the city funds is working hard to make sure to reach our communities. [applause] >> supervisor mandelman: thank you. next up, we will be hearing from abigail stewart kahn, district eight resident, department of homelessness and supportive housing. >> good morning, supervisors. thank you for having me.

as supervisor mandelman said, i'm a district eight resident, so thank you for having me, supervisor. my name is abigail stewart kahn. i'm with the department of homelessness and supportive housing, and i also want to make sure to acknowledge the department of transgender initiatives and their work and support in this area. according to the 2017 point in time count, 5% of people experiencing homelessness are transgender and 1% are gender queer nonbinary, and this is a survey response of 1,000 individuals which is conducted in conjunction with the better known visual count portion of the point in time count. while less than 1% of the general population in san francisco experiences homelessness, a needs assessment conducted by the horizons foundation found that 15% of transgender and gender

nonconforming san franciscans had been homeless in the past year. the point in time count also provides us additional data about the particular health and mental health vulnerability of the lgbt community which we address in our report. at the department, we think about the sogi ordinance in five ways. here, you can see a sort of snapshot of where we are in our progress, and i'll get into each work area in a bit more detail as we go through the presentation. for data collection and training, the important context which claire noted already is that our department was formed in 2016, and in 2017 launched the one system to consolidate 15-plus existing data systems which governed homeless services in the city before the creation of the department. full implementation of the one system is h.s.h.s strategy for

full sogi compliance. however, currently 40% of h.s.h.s data system are compliant and consolidated into the one system. one system intake and assessment forms are now all sogi compliant. from a training perspective, h.s.h. has trained over 50 nonprofit partner agencies and 75% of department staff on sogi data collection within the one system and we're working with the office of transgender initiatives. staffing constraints have made the deployment of the one system slower than expected. in order to become compliant with the sogi ordinance in reasonable speed and also meet our other significant data concerns, h.s.h. has submitted a request for increase in resources via the committee on information technology in this

year's budget proposal. confidentiality and privacy is also a critical component of the sogi ordinance. h.s.h. is a hipaa entity, and thus any data collected in sogi is held that way. we are currently working with the city attorney's office to develop appropriate language for implementation into our grants, and i also referenced the waiver pending so we can address the language question of sex at birth. in the future, monitoring and reporting will be done on the one system. in the meantime, h.s.h. will evaluate the potential use of h.s.h.s carbon system which is still or grants management system which has a new sogi compliant function and will evaluate its use as an intermediary step. at this time, we can only share early stage and noncomplete analysis, but we did want to

share where we are today. in the fall 2018, h.s.h., with our partners, conducted approximately 4,200 assessments of adults experiencing homelessness as part of what we termed the coordinated entry assessment blitz, and here, you with see the early results -- you can see the early results, again, noncompletely around gender and sexual orientation. here, we compare that data to the 2017 point in time count which i referenced earlier. and here, you can see beyond the -- beyond information in the one system, some of the programs which are held still in their own data systems, and where they have sogi compliant questions and where they're not yet compliant. again, as i referenced, the goal is to move everything into the one system, which is sogi compliant. this information on this slide is for fiscal year 2017 and 2018 on the issue of gender identity, and here is the quarter one and quarter two

fiscal year 19. moving forward, there's the same information on client sexual orientation, and you can see the gaps in our information here. and finally, for quarter one and quarter two of fiscal year 2019. so for next steps, h.s.h. needs to move with focused speed to move our additional clients into the one system. we need to finalize the waiver to improve language, and we need to add sogi compliant language to all relevant contracts and we will evaluate the use of carbon to sogi's approach. as more data becomes available, h.s.h. will be able to provide a better report to the city administrator's office. we were asked specifically to talk about additional training efforts and plans. h.s.h. currently connects department and staff to trainings offered by h.u.d. and

specialized trainers in the community. we are hard at work for a 2020 training plan which if resourced will roll all to all providers. we are including lgbt all access training and cultural humility work within that training plan. while we have significant work to do to come into sogi compliance and work with this initialation, there are plenty to be proud of. we are proud of our work with existing nonprofits in the community that have been on-line many years to serve the queer community in homelessness and transitional age youth is 50% lgbtq. some of those are referenced on this slide. h.s.h. will continue to focus on our homelessness response

training plan, and as data becomes available, intends to integrate sogi compliant data into our hsh management dashboard, which is how we review and quickly detect issues if there are issues and make plans to address them. we will continue to partner with o.t.i.s new services guide and portal to ensure access, and we are continuing to evaluate safe spaces specifically for the adult and t.a.y. shelter community and in the next few months we're opening coordinated access entry points for youth which are operat are -- we're looking forward to working with our community to bring those on-line. in closing, h.s.h. needs to address -- addresses the need to serve diverse populations effectively in our strategic framework. this is mission critical for

h.s.h. we're working to address the disparities that have led to overrepresentation in certain communities, including the lgbt community and the homeless population. thus far, we've held a series of meetings on racism and homelessness and joined a national collaborative call spark and produced a number of action steps. still we have a greet deal of work to do -- great deal of work to do in this area, and we need a plan. we need to have analysis in that plan, and we need to address the over representation of specific communities in the homeless population. h.s.h. will be developing specific goals as a supplement to our strategic framework that will include addressing disparities in the lgbt community and we look forward to partnering with the mayor's office, the board of supervisors and the community on those efforts. thank you. >> supervisor mandelman: thank you. seeing no questions from my

colleagues, i will jump in and ask a few. >> sure. >> supervisor mandelman: so i think when i'm looking at this -- actually, i missed something when you were going through. >> yeah. >> supervisor mandelman: on slide 16, i guess. so what is the safe spaces? >> we're always looking and evaluating at new spaces and the need for spaces specific for this community and whether those need to be expanded. we have specific goals as we've talked around the t.a.y. population and are working to advance those. >> supervisor mandelman: okay. great. so it looked to me that there is a pretty significant discrepancy between the population that's showing up in the point in time count and the population that's showing up in the one system. >> right. from early analysis -- so -- yes, go ahead. >> supervisor mandelman: well, it looks like the population

going into the one system is more male, and more straight. >> that's what the data shows. the one thing is because the proportion of the lgbt population of the youth community experiencing homelessness is not truly represented, we're hopeful that that will resolve itself, but we're tracking it extremely closely, and it's specifically why we're rolling out these youth access points. >> supervisor mandelman: that might not explain the discrepancy around trans folks. >> okay. >> supervisor mandelman: that -- yeah, i'm not sure. any way, so then, i want -- then, i just -- the question about jazzy is great, and a

great way to honor her memory. when i look at the language allowing clients to select their gender, allowing clients to use their preferred name, those are probably things that every shelter ought to be doing. >> correct. >> supervisor mandelman: yeah. >> if the slide is unclear, those are the policies of all of our shelters, and it jucst happens to sit under jazzy's shelter. >> supervisor mandelman: i'm not sure you can actually have an lgbtq shelter, so one of the things that i've heard, in particular, trans folks may not always feel welcome there, and that may not always feel like a

safe space. and then, i think it's useful as you do this analysis and you look what's going on with the one system and why people oregon m oregon -- people may or may not feel represented, we have an overrepresentation of trans folks in the homeless population. trans folks are also particularly vulnerable, particularly women, in some shelters. and i think one of the issues -- i think what we may here quite a bit in public comment is experiences of folks who are feeling that the current shelter system, because it does not specifically address the needs of trans folks and in particular trans women is not meeting the needs -- if you don't specifically address those needs, you're going to

persistently undercount. you have to call out we are going to do count of trans folk, similar to what we're doing with trans age youth. >> yeah. thank you for that feedback, supervisor. i think it's something we hear very loud and clear from our community partners, as well. i know that my colleagues in the division are working closely with the office of transgender initiatives who are helping us understand that community feedback, and we're looking -- we're kind of in process on evaluating that approach. >> supervisor mandelman: great. thank you. >> thank you. >> supervisor mandelman: up next, we have brian chiu, the director for the mayor's office of housing.

>> all right. brian chiu, executive director for the mayor's office of housing and community

development, using he, him, his pronouns. so we implemented our sogi data collection just before the beginning of our 17-18 grant year, and the way that we chose to do it was by including within our orientation sessions for all of our grantees, we have about 191 separately funded programs to inform our community based organizations about how best to include all of the new data as they go through the intake process. we had included some voluntary data before, but it really hadn't been built extensively into our system, so we included all of these new data categories for sexual orientation and gender identity into our on-line grants management system.

we also included it in the application process, so through the dalia affordable housing portal, we've included all of these questions so we're able to now track all of the individuals that apply for affordable housing, and we're also beginning to implement in into our annual monitoring report so the reports that we get from all the affordable housing units that are in our assess management portfolio will now begin to include all of this information. some of the feedback i think that we received sort of raised some interesting questions in terms of the ability to -- well, a lot of our community based organizations serve very population specific constituencies. i think what that shows is that especially when you look at asking these questions across

generational boundaries and across cultural boundaries, it's very important to kind of get into the weeds of how to actually translate documents and actually translate across cultures. i think we've moved into it, but just for example, some of the feedback we've had -- so for example, we fund groups that provide primarily services to monolingual cantonese speakers. it was interesting how to bring this up to a community that's not really familiar with answering questions at all about gender identity or how you translate questions about gender identity into cantonnese or farsi. while you may initially receive

some push back, that we really wanted it to be seen as a learning opportunity so that individuals don't see it as this is just another city attempt to capture data that's not useful, but to really say this is why we're asking this question, this is what it means. maybe you haven't thought about it before, but it actually does impact your community, but we're still working on that. here's an example of what it looks like across our community service organizations, and you'll see that if you add up the number of individuals that chose to openly identify as gay, lesbian, same gender loving, questioning, it comes out to about 6 -- a little over 6% of our clients. again, it's a little hard to

tell what the baseline is. we've all read studies that the number of individuals could be as high as 10%. is that high? is that low? i didn't include it on this slide, but what we've found is across our community service organizations, it actually changes depending on what kind of service you're trying to reach. so at the high end, homeless services, for example, had about 14% of individuals identifying as lesbian, guy, bisexual, people that access our housing programs, again about 11%. these are services that are specifically offered to individuals in public housing or r.a.d. housing. it was a very low number, even though there was a lot of individuals, but less than 2%. so i think one of our questions is are people in public housing

comfortable being asked that question. if you're receiving services, do you feel that that information would be made confidential? do you put yourself at risk if you're identifying yourself that way, so i think it's something for us to look further in to figure out, is it a case of people not actually being served or is it a case where people actually feel uncomfortable answering those questions. similarly, on the gender identity question, when we ask that across all of our programs, it was a little over 2% of all of our programs that identified as trans or gender queer. again, is that an underestimation? i know that in one of the reports that o.c.i. put out, it was at 6%. hard to know, but i think we can always do better. here's one of the results of a program that specifically

targeted the lesbian, gay, transgender or queer community, we are fortunate enough to fund lgbt center, lyric, ucsfs program that's focus on the queer community or the trans community. you see the number is a low of 27% up to a high of 100%, so i think that just shows the value. while i think it's important to have the breadth of all of our programs being culturally competent and serving l, g, b, and t individuals, it's important to target those groups because you're never going to reach those groups unless you target these groups

that help those individuals. so moving onto the housing side, this information is based on looking at who's actually applying in 17-18 for all of our rental and ownership opportunities. and if you add it up across the board, across sexual orientation, about 12% of all of our applicants identify as lgb questioning. we do have a specific grant to the lgb center which expressly focusing on increasing access to housing by that community. if he look at the numbers for gender -- if you look at the numbers for gender identity, not as strong, and of course, you note that the number of rental applicants is much higher than the number of

ownership applicants. i think this can reflect a number of different options. one, having to get the word out to more individuals that identify as trans that can access ownership opportunities. i also think in terms of the individuals that we're working with, unfortunately, even our affordable housing opportunities that are set at let's say 50 or 55% a.m.i. are not affordable for a lot of the folks that we work with. that's just a problem of our housing system. so many of our trans folks say we can go through a home ownership certificate training, but we're nowhere where we need to purchase, so i think that's something to think about. i also think we recently implemented -- which we haven't done before, and we should have done so before, advertising in papers like the b.a.r., which do reach a certain portion of

the l, g, b, and t population. what we've found from talking to individuals that really, the way that a lot of our trans clients get information is through word of mouth, being reached by a trusted intermediary. this is just an example. we have a plus housing program, which is setup for h.i.v. positive individuals. here, you can see that the percentage of people that identify as l, g, b, or t is much higher. we don't want to conflate sexual orientation with hiv or aids, but we know that the aids crisis certainly affected the

gay community much more than many other communities. here's the information in terms of what about the occupancy look like for all of our units? the report i showed you before was for application data. if you look at the occupancy data, it doesn't look bad at first. it's about 12.2% of all of our units roughly matches the applicant data. again if you looked at what was missing, it's really on the transgender side. for rental data, we have perhaps four individuals on the rental side that identified as trans that actually got into our rental units. as you can see, we really didn't have one individual that identified as trans in our ownership units. again, i think a combination of outreach and what i anticipate would be an income gap, a significant income gap.

>> supervisor mandelman: did 17-18 include open house? >> it did not. it did not include 55 laguna or 95 laguna. i think this is what i said before, 11.753% identifying as lgbtq. some of the barriers that we're looking at include, i think working more closely with our affordable housing providers and our property managers. one issue that came up was that many individuals, especially trans identified individuals do not necessarily feel comfortable in either r.a.d. housing, public housing or affordable housing. often those properties are day-to-day managed by property owners which are not nonprofit housing property owners, and i think there's definitely a need for additional training for those providers.

the last portion here does not focus on programatic barriers relating to our department, but we decided to include a specific focus group for the queer community, one held at lyric and then autos focus group with the trans community that was convened with the assistance of st. james infirmary and taja teas coalit to reach out to these individuals. most people receive their information through a trusted neighbor, colleague, friend, and so i think that much of our traditional networking and outreach may not work until we identify those trusted

intermediaries. lastly, we hope that our work will be strengthened by our relationships with two of the current cultural districted. we have the leather and lgbtq the compton transgender, and we hope that working with them, we'll be able to further expand our reach. so i guess the big take away from us is that it was a successful effort. we feel that we can do much more to work with our community-based organizations, especially the ones that don't specifically target the l, g, b, and t communities, but there's more work to be done, especially with the trans communities, because i think those individuals in particular trust a much smaller range of community-based organizations, and those community-based

organizations are -- have much less capacity and are not resourced to the extent that many of our other organizations are, so i think that's the period of growth for us. so that's the end of my presentation. i'm happy to answer any questions you might have. >> supervisor mandelman: thank you, mr. chiu. [applause] >> supervisor mandelman: thank you, brian. unless you want to respond to that, we'll move on frto d.p.h. all right. from department of public health, we have brian and ashley. >> good morning, almost afternoon. thank you, chair mar and other

supervisors in particular. i just want to set the context, and then i'm going to let ashley who's set a lot of the leadership do the speaking for us. we have had a very long process and part of that is we've been working on how we should look at data and data collection for this community since 2008, so when we reopened the issue, it became a very long process involving all parts of the department in essentially a year-long meeting process to look at priorities. a very early priority was if we were going to do this was we were going to add names and pronouns in our fields? we're doing that by getting rid of many of our computer systems and getting on a comprehensive medical record in august of this year, so there was some tension in how much we could change when we were setting so many systems, but that we did a significant amount of change so that people's correct pronouns and theior