and as we continue to seek progress with other issues and get that under control, anticipate that we will start seeing improvements in reliability. our goal, which is shown at the top of this graph, is that the vehicles will not have breakdowns more than once every six months. so every vehicle travels about 25,000 miles and in a six-month period, so our goal is to get to that point. that is about five times better than what we are seeing. our overall goal is to get these phase one expansion vehicles performing at a high level, that high standard that i just discussed. and then to make sure that we are incorporating everything

that we are improving in phase one into a greater replacement vehicle. we talked at many of these meetings. and i believe they are on their last breath and do pose a significant risk as they become older, just the ability to get parts alone is becoming increasingly challenging. that being said, we will not even contemplate until we know we have a vehicle that san francisco deserves. to that end, we have been working for several months with the manufacturer on these improvements, and they are essentially in three buckets. improvements that have been identified by operators to get people who are closest to the equipment and using it day in and day out. issues identified by our

mechanics, as well as the issues identified by our passengers, which largely focus on deceiving design, which we have committed to providing additional forward facing seats, lowering the seat height, and increasing the opportunity to increase the onboard and health system. as we have discussed in previous meetings, those passenger enhancements will be retrofitted back into the fleet as well. i am pleased to have the opportunity to have -- to have you here from our union partners on the vehicle. we have been working now with two generations of union leadership to improve these vehicles. and we try to address concerns and some of the improvements

that we have already made. i also shared by e-mail this board and a response to a recent article that talks about white out for the cameras, and unfortunately, i believe there were several inaccuracies to that article. one of which is that the issue of glare is not unique to the l.r.p. four or the fact that we use cameras instead of mirrors. the glare is most acute at west portal, which is why 15 years ago, we actually put up a convex mirror to provide additional availability -- visibility for our operators, which is part of how they are currently trained. [please stand by]

>> we have, as part of the costing package that we originally brought to you, we have some place holder costs for what we anticipate things to be, so something like the flat wheels, which is an issue that both operators and mechanics have been raising for a long time are already built into that overall package that we brought, and at this time, we do not anticipate that package changing significantly, but there's still a lot of work to do as we get to those final estimates. so that's essentially where we are today. i know you had a long meeting, so i won't -- i won't go into too much more detail. i am committed to continuing these conversations. i know there's not an august

meeting, but we will be back in september and i'm very hopeful that we'll start to see some strong traction on those 90-day goals and really start to seeing these vehicles get to where we need them to be. >> chair peskin: thank you for your candor, the good news, the not-so-good news, but really appreciate your constant updates to the sfcta. are there any questions to miss kirschbaum from members? supervisor safai? >> supervisor safai: yes. thank you, miss kirschbaum, the flat wheels, i didn't see anything in your presentation, but that was the real reason that i wanted to have this presentation. what we learned from previous presentations is there's the way you all are training or have asked the operators to

operate these vehicles is to hit the emergency mushroom versus using the manual break. the mushroom worked well, i think on the older brada -- is that how you say it? >> brada. >> supervisor safai: i heard a life span of 100,000 miles versus 120,000. i know it is a mechanism that you just talked about. you'd have to ask the contractor, siemens to retrofit and change. what's the cost of that overall to the entire system to fix that defect that was not known before purchase? >> it's about 30,000 per vehicle and about $5 million to $6 million total.

>> supervisor safai: so is that something you'll have to come back for approval or is that something you're asking the t.a. for? >> it's build into the package and prop k is one of the several funding sources that will go to address the overall replacement costs of these two. >> supervisor safai: so this was something that you would say based on the training of the operators because of what i heard you say about the whole emergency situations that people are safe, you taught them to hit the mushroom, and that's something that you've continued with the new system, the siemens? >> to clarify, we put a strong focus on using the mushroom on the brada vehicles. it was a campaign that took place a couple years ago, and it was based on some very

serious safety issues, when we provided operators with familiarization on the new vehicle, we did highlight that you can get to the emergency break from the t-stick, but many operators use that muscle memory and use that mushroom break when they have to make a life-or-death decision. so we think that is a reality of operating two fleets at the same time. we will be continuing to operate a mixed fleet for the next four to six years, and during that time, we'll want to make sure to have as high a vehicle availability as possible. >> supervisor safai: so for you, it was a safety issue.

that was why you didn't update the training and you encouraged the operators to use the mushroom. is that what you're saying? >> we have made a strong investment in operators using the emergency button on the brada, which is the safest course of action. that same muscle memory they're using when they use the l.r.v.-4's. we're not training them that way on the l.r.v.-4's, but that's what they do on the brada training. >> supervisor safai: so you're not encouraging them to use the mushroom on the brada? >> we are not. >> supervisor safai: so you're going to ask the $5 million to

fix this? >> yes. >> supervisor safai: so can we ask why that wasn't anticipated when you purchased the new vehicles because they're, what, $3 million or $3.5 million a vehicle? >> thank you for that question. it is something that we learned along the way. so one of the things that we don't -- that we have learned with the l.r.v.-4's is the frequency of which operators are encountering these types of emergency situations where they need to use that. i think we underestimated the

impact of operating two fleets, and that operators would need to maintain all of their brada skills while also adapting to the new vehicle. >> supervisor safai: and how much does this -- so you have to make a $6 million -- you're going to ask for a $6 million investment to change the brand-new vehicles that you just bought to accommodate this training. but before you do that, how much does it cost -- i understand you get flat wheels. what is it costing you for the system with that manner of using the emergency break rather than using a t-stick? >> it's having two types of impacts. the first is that we have several vehicles that have had

their wheels flattened too many times, and the entire wheel system needs to be replaced. >> supervisor safai: and what's the cost of that? [inaudible] >> -- so there's a customer impact such as crowding on our busy routes. >> supervisor safai: i mean, i guess, again, i just -- i know that -- again, i'm not accusing you. you just came into the position, but it makes no sense to me that we spend millions and millions of dollars on new

vehicles, and we didn't anticipate vehicle replacements, we didn't anticipate training hours, we didn't anticipate trains being offline because we have one manner in which we've been training people to use one train, and that doesn't translate into the new train system. so it's not really a $6 million increase, it's significantly more than that from missing the opportunity to understand -- and again, this is not my area of expertise, this is your department's area of expertise, but it seems as though when you would be purchasing a vehicle, you would also understand or work with the operators to understand where they are in terms of the tool or the machine that they're going to use to make this system effective. so again, i just asked the question. why didn't that happen? why were they not brought into the conversation to try to anticipate this stuff? because you know, trains not being out the door means there's not trains -- and means there's a decrease in service in the system which decreases

delays and frustration all over the city. it's very much what we as member of the t.a. and supervisors hear most frequently about the m.t.a. there's not justienough vehicl the road. you seem to have went through a process of negotiation, and that went well, and now, we're going to hire more operators, but it seems like this neverending cycle that, no pun intended, mushroom into these large issues for the agency. >> i think we share a common goal of trying to deliver excellent service for our customers and adjust problems as we see them, so i understand your attempt to i sign blame,

and i apologize -- assign blame, and i apologize that i may not have the best understanding up to this point, but we are committed to our partners and moving forward on what is the best solution to this issue, which is putting additional track breaks on the vehicle. the testing of the brakes has been going smoothly. we anticipate in the next month or two, we'll be bringing it to the cpuc which is our safety and regulatory body and move from there. and i'm happy to answer any other questions. >> supervisor safai: i actually would like to hear from the operators to hear some of the insight that they have and as it pertains to some of the particular issues that they have with the old and new

l.r.v.'s. >> earlier everybody was talking to safety, and safety pertaining to traffic, safety pertaining to pedestrians. i'd like to talk about one word, blame, b-l-a-m-e. if and when these new l.r.v.-4's, i'd like to ask you to please not blame the operators for manufacturing defects. operators asked for a rearview mirror to be able to see in the back of their cab. there's a rearview mirror that doesn't see anything, can't see anything. operators asked for mirrors on the side of their trains so they could hopefully prevent people from being dragged under the trains as we've seen in the past couple of months, little old ladies and senior citizens.

two virtually identical situations of senior citizens being dragged under trains due to faulty doors. very similar situations, however, the people that get blamed with it are the operators. i brought with me ramon galderamez, and he's more of an expert than i am. i only drove the p.c.c.s, and he drove the light rail, so he has a much more understanding of the defects related to the bradas, the l.r.v.-4's. however, i want everybody to take that word, b-l-a-m-e. it's not the operator's fault that they have a monitor approximately this size right

here inside their vehicle in which they're supposed to look 150, 160 feet back. and on top of that, their monitor whites out, as we've seen through the reporting that's been done on the -- some news stations. so please, let's just take that word into consideration and try and shift that blame, that focus. with that in mind, i'd like to bring up ramon galdamez. >> good morning, commissioners. i'm ramon galdamez. i've been with the department 18 years. the light rail operators are deeply concerned about the safety mechanism in place on the lrv-4's. they are concerned with the lrv-4 not stopping in a timely manner. as you all know, the lrv-4 has

many issues, including a safety efficiency. something needs to be done. we are being instructed to apply this. proper planning appropriates poor performance. they should have come to this. actually, i may know more about this equipment than i know about my wife. i spend 10, 12 hours on a daily basis. we are responsible for this equipment. as i stand before you, i am asking you to reconsider before we let this unat ttamed lion o dinosaur into the street. with that said, i will please implore you. i have had numbers of

conversations and discussions with m.t.a. team, and it seems like to be they are going down the tube. they are reluctant to do something about it because the trains are here, and we realize that being here means they're going to force for us to adjust and to accommodate ourselves rather than saying we have something here that is something here that we have to deal with but it's something that's not being built. thank you. >> supervisor safai: thank you, gentlemen. i'm happy to have someone else ask questions. but what i heard loud and clear, it doesn't sound like there was a lot of consultation with the operators when purchasing this. i guess, miss kirschbaum, if you could come back up, i have a couple questions. all those contracts with siemens -- are all the lrv's purchased and are we stuck with

siemens going forward, or is this the only option that you all are committed to? >> i believe that addressing the design issues that we're facing with the current vehicle is our best option the alternative would be to start from scratch and replace the bradas on a much slower time frame. it's anticipated that the first vehicles would arrive six years from now, and until then, we would continue to operate them as best we could, which would not be very good for at least ten years. and it's also very unlikely that the next vehicle that we purchased would not be -- -- it

would likely be more expensive. >> supervisor safai: one of the things that i heard you say yesterday that was positive was that now that you have discovered this issue with the breaking mechanism going forward, the new siemens vehicles will be retrofitted, and you won't have all the mechanic hours and replacement -- is that correct? >> yes. >> supervisor safai: so because we've anticipated this short coming, we can go forward. what about some of the other things that you heard? rearview mirrors, monitors being so small that they white out? have you heard these concerns from the operators? >> yes, and that was the intent of my slide six was to talk about the improvements that we've made, the improvements that we have finalized the

design on, and the improvements that we are working closely to finalize, including replacing the monitoring to a ten-inch screen. >> supervisor safai: but i don't see mirrors on that. >> the mirror that ramon was commenting on was considered, but we are not planning ongoing to an exterior mirror. we believe that the monitors offer enhanced visibility. >> supervisor safai: i know that commissioner walton wanted to ask some questions through the chair. >> commissioner walton? >> supervisor walton: i think you asked the questions i had.

>> supervisor safai: having worked with organizatied laborr almost a decade, that was often missed. when we're crafting legislation and policies, we're not thinking about people that are actually doing the work and on the front lines, and i think it causes these types of mishaps, and in our situation, it's costing millions and millions of dollars and could have been anticipated better, for sure, including some of the people that actually do the work. mirrors, monitors, but training in terms of braking 'seems to e a very obvious thing. mr. marenco, did you have

something else that you wanted to add? >> well, i just wanted to say that our communication is impro improving, and with the help of ramon, the agency has been addressing them, so we are in the process of remedying as many safety issues as we possibly can. it's just unfortunately it's just somewhat time-consuming. we're not against bringing in any time of new vehicle because we're all with the hopes of improving our overall general lifestyle in transportation and just improving. however, what it is that we're operating has to be in a safe manner, it has to be done in a safe manner, so we are definitely in the process of trying to fix whatever little quirks or safety issues that arise. >> supervisor safai: thank you. and i'll just say, having been a commissioner here for 2.5 years, this is the first time

that we've actually had someone from organized labor come in to the sfmta. so i would say particularly when it comes to light rails or any other operation in terms of mechanics or decisions that are being made, i would encourage the transportation authority and the leadership of the sfmta to have that conversation up front. we want to invite you back on a more frequent basis so you can be part of these conversations up front so that you're not an afterthought and we're not spending millions of dollars to correct something that you and your operators could have anticipated very easily. so thank you for taking the time and sitting here with us. thank you, mr. chair, and thank you, miss kirschbaum. >> chair mandelman: we do have

some public comment. >> hi, everyone. thank you for a very interesting meeting today. and i also want to thank julie for your report that changes are being made, so i appreciate that. i just want to say one little thing about the operator situation. he feels very concerned about being blinded by the cameras, and he would like the rearview mirrors back. there's a strong vote for mirrors. okay. so now, i want to address another issue of health and safety, which is the number of passenger seats. and i want to first say that i was in a hard stop in the

tunnel at 36 miles an hour and it was only the seats that stopped our motion. i am concerned about sudden braking in these open cars, and i am worried that people will get thrown about and hurt. since i was also injured sitting sw sitting sideways in the new cars, i interviewed last fall the muni riders and found out that half liked the new cars and half didn't. it was the same 50% that the 2014 survey that the muni got. they didn't like the trains where they wanted to sit, so at least seats are coming back, which is good. oh, 30 seconds, okay. i'm very concerned, a lot of people are getting injured sitting sideways, and i interviewed 400 more in march. they told me think have sciatica, they have scoliosis, they have pregnancy, back

problems, motion sickness, a rod in the back. i have lyme disease. my joints are unstable. we need the forward seat does back, and -- seats back, and i'm also concerned about the double number. i would like to see forward seats as part of a health and safety design in these new cars. >> supervisor mandelman: next speaker. >> vice chair mandelman, this is a very important issue as i ride the subway often. i'm paying for this in two ways. i tap my clipper® card, and then, 1% out of every sales tax pays for that, so i've got some standing here.

safety above all -- and this is very complex work. i read that the new york city subway, which i'm sure some of you have been on. if not, i encourage you to try it. has 16 different types of vehicle in active service, some of which go back to 1964, so i would like to see how they manage slotting employees into 16 different types of vehicles. we have to work on our mean distance between failures. i'm seeing as 5,000, 6,000 miles between failures. that's the range of the new york city subways back in the days of the graffiti, and the broken lights and all of that. they worked through that, but they still have issues that they have to solve. i mention to you as a person of

disabilities, that sideways seats are very important to me. i ask that you not totally eliminate the sideways facing seats. some sideways facing seats must be preserved in these vehicles. i'm not saying it has to be one or the other. there must be a reasonable mix. i do not have to explain to you my reasons for my disabilities, but please do not eliminate the sideways facing seats, and remember, safety above all. thank you. >> supervisor mandelman: thank you. are there any other members of the public who would like to speak before i close public comment? >> good afternoon, edward mason. i'm really disappointed that this is a 30-year decision and consequently to me, it's a 30-year disappointment. the flat wheels is continuing. when i came down today at 24th and church on a grade, the

vehicle seemed to have the wheels spin before it would engage and get traction. the acceleration is slow, and also, the door opening and closing is slow, so that's probably going to impact reliability of the system overall. we still have chatter and jerky stops at 18 and church periodically. it's not consistent, but it's still in existence. so my only comment is it is what it is, unfortunately, and the seating arrangement, you know, should go to more transfer seats and also blue seats. and on the -- in the slide, there was announcement improvement. we do not have daytime on the new siemens cars, we do a date

time on the brada cars, and i can't believe that we're not having that feature on the siemens cars. thank you. >> supervisor mandelman: thank you. is there any other members of the public who want to speak on this item? seeing none, public comment is now closed. mr. clerk, please call the next item. [agenda item read]. >> supervisor mandelman: colleagues, are there any new items? seeing -- well, is there any public comment on this item? seeing none. [gavel]. >> supervisor mandelman: mr. clerk, please call the next item. >> clerk: item 18, general public comment. >> supervisor mandelman: we have two speakers, and anyone else who wants to address us during general public comment please lineup at the right of the room. >> next wednesday, july 31, will conclude five years since the corporate commuter bus

program was initiated on friday, august 1, 2014. there have been 4,248 placards issued to buses and currently based on a public records request, there are 711 buses operating in san francisco. these are -- plus the scoff law buses that don't have a sticker on them as they blend into the armada. trying to get a public records request, and these records are incomplete. but there have been over 2100 complaints registered, and i received the list for 157 pages, but that is not inclusive of the entire five-year period. administrative penalties through december of '17 have amounted to $1,011,058.

citations ending in january '18 were 5,038 citations issued for over $708,000. we now have over 200 buses on 24 street, up from 160 buses last report. so my question is in the preliminary plan of 2050 that's being prepared by the m.t.c., there's no solution for removing these buses off of 24 street or from the city as a whole. so i think we're just getting inundated with these inner city buses over our neighborhood. thank you very much.

>> supervisor mandelman: thank you. next speaker. >> vice chair mandelman, i love a public meeting. i can't seem to get enough of them. i hope to be back with you all again, and i feel that this agency should have a regional perspective on things. i don't want us to be us versus them because we are all san francisco. even though i do not sleep in san francisco, i'm here with you now. i am san francisco today, and i look forward to being san francisco tomorrow. and so i come to you as a passionate and unapologetic user of diverse means of mobility. i ride muni.

i think it's important that we focus on traffic enforcement for both vehicles and also two-wheeled conveyances and traffic enforcement because i want to be safe out there if i'm driving a car -- of which i do have a nevada driver's license in good standing or riding a bike or scooter or walking or riding in a public transit conveyance. we must have good traffic enforcement, robust traffic enforcement to hold people accountable to traffic law. just as i follow vehicle traffic law, i expect everybody

to do the same and manage our speed so we can all operate in harmony on the streets of san francisco. thank you. >> supervisor mandelman: thank you. are there any other members of the public who would like to speak in public comment today? seeing none, public comment is closed. mr. clerk, do we have any other items before us today? >> clerk: item 19, adjournment. >> supervisor mandelman: great. then we are adjourned.

>> hi, i'm with building san francisco. and we have a special program of stay safe today where we're going to talk about what you can do to your home after an earthquake to make it waterproof and to be more comfortable. we're here at spur in san francisco, this wonderful exhibit of safe enough to stay. and this is an example of what your home might be like after an earthquake. and we have today with us ben latimer from tvan. thank you for joining us. >> thank you. >> we'll talk about things you can do you don't have to be a professional contractor to make your home more livable after an earthquake. >> i want to talk about things a homeowner can do. we have comfort and we have things like a little bit of maybe safety if your front door

is ajar and waterproofing if you have a leak in your roof, or if you have broken glass on the window. >> so unr, one of the most important fib use is keeping outside out and inside in. let's look at windows. >> let's assume this window is broken in the earthquake. we have wind and rain blowing in. one of the most important things you need to do as a homeowner is secure the plastic properly. if you just take staples or nails and put them into the plastic, we're going to get a strong wind and rip it right off. what i'm going to have somebody do is they're going to have -- this is an old piece of shingle. you might have -- everybody has a piece of wood in their basement. it doesn't have to be fancy. they take out this rusty screw begun, and hopefully you have one of these. >> there is one at the neighborhood support center. >> at the neighborhood support center. you're going to wrap this plastic around this board, take your screw. and then screw that in.

>> you need a permit for this? >> you do need a permit for this. and you can contact the former head building inspector to get that permit. that's it. now when the wind blows, it's tight and it's not going to pull through, having a single point of contact. >> great. what about this door? take a look at this door. what can you do? let's say it doesn't shut tight. what can you do? >> for the sake of argument, we're on the inside. i can't lock my door at night. i have a very similar, very similar idea. i'm going to take my 2 by 4. i can put it across the jamb in the door. one. two. maybe i want another one up here, maybe another one down there. but i can go to sleep. and that quickly, i can get it off in the morning. >> terrific. what about the roof up here?

we see people throw blue tarps over their roof after an earthquake. that seems reasonable. >> i think the blue tarp is reasonable. the things that people want to know that they need to know is if you have multiple tarps, how you overlap. starting from the bottom and moving up so that you're overlapping this way. so, rain running down doesn't slide under your tarp. >> right. >> and the same technique we did over here, as silly as it may sound, wrapping the end of that blue tarp with your board and then securing that if you can underneath, if you have to on top is fine. but making sure that you don't have an area where the wind is going to get under and bill owe that tarp. >> the wind can rip it right off. >> and then you're back up there again. >> let's go inside and check out what we can do inside. >> old fun. here we go. >> so, ben, i see you have nails, universal tool right here. >> man's best friend. duct tape. let me show you a couple things we can use this for after an earthquake. this window right here, because it's off kilter, we have open seams all along.

i have a lot of air coming through. i want to stay comfortable at night. i want to keep that air out. it's as simple as that, all the way around. >> excellent. >> now i don't have any air coming in. let's say this one is one that would annoy me. everything is a little off. my doors won't stay closed. i take a piece of my favorite duct tape here, close it up. and at least it will stay out of my way when i'm trying to live throughout my day. if we're not talking about pressurized water, we're talking about just the drain, sometimes they're going to get a crack here. >> right, sure. >> and you're going to get a leak. duct tape around that is going to help us get through until we can get a plumber out and get that fixed as well. let's say we only have electricity in one room, so we're running extension cords across the house. if i'm going to run an extension cord from one room to the other, i don't want kids tripping on it. i don't want to trippon it. i take my trusty duct tape, tape it to the floor, and i don't have to worry about it getting kicked. >> great, great. look at this. let's look at the duct tape

here because we see a big -- >> yes. in the event of an earthquake, i don't think we're going to have too many -- too much debris that's safe to put into a plastic bag, even as strong as it might be. these are called vice bags. this is what they use to put rice and things when they ship it. this is something where i take my glass, i can take broken pieces of wood, i can take anything sharp and fill it. and it's not going to puncture and come out. it's not going to fall all over the floor. i've not going to have it sticking out, maybe scratch myself, cut myself or anything like that. these are a great thing to have. >> you have a little go-to box for emergencies. that's great. thanks very much for joining us, ben. it's really been interesting. and i want to thank you all for joining us here at the spur urban center. urban center. and we'll see you again - working for the city and county of san francisco will immerse you in a vibrant and dynamic city

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the assessor's office is a big one. there are 58 counties in the state of california and every single county has one elected assessor in the county. our job is to look at property taxes and make sure that we are fairly taxing every single property in san francisco. one of the big things that we do is as a result of our work, we bring in a lot of revenue, about 2.6 billion worth of revenue to the city. often, people will say, what do you do with that money, and i like to share what we do with property taxes. for every dollar we collect in property taxes, about 68 cents of it goes to support public sstss, our police officers, our fire departments, our streets,

our cleaning that happens in the city. but i think what most people don't know is 34 cents of the dollar goes to public education. so it goes to the state of california and in turn gets allocated back to our local school districts. so this is an incredibly important part of what we do in this office. it's an interesting place to be, i have to say. my colleagues across the state have been wonderful and have been very welcoming and share their knowledge with me. in my day-to-day life, i don't think about that role, being the only asian american assessor in the state, i just focus on being the best i can be, representing my city very well, representing the county of san francisco well. by being the only asian american assessor, i think you have a job to try to lift up and bring as many people on board, as well. i hope by doing the best that you can as an individual, people will start to see that

your assessor is your elected leaders, the people that are making important decisions can look like you, can be like you, can be from your background. i grew up with a family where most of my relatives, my aunties, my uncles, my parents, were immigrants to the united states. when my parents first came here, they came without any relatives or friends in the united states. they had very little money, and they didn't know how to speak english very well. they came to a place that was completely foreign, a place where they had absolutely nobody here to help them, and i can't imagine what that must have been like, how brave it was for them to take that step because they were doing this in order to create an opportunity for their family. so my parents had odd jobs, my dad worked in the kitchens, my mom worked as a seamstress sewing. as we grew up, we eventually had a small business.

i very much grew up in a family of immigrants, where we helped to translate. we went to the restaurant every weekend helping out, rolling egg rolls, eating egg rolls, and doing whatever we need to do to help the family out. it really was an experience growing up that helped me be the person that i am and viewing public service the way that i do. one of the events that really stuck with me when i was growing up was actually the rodney king riots. we lived in southern california at the time, and my parents had a restaurant in inglewood, california. i can remember smelling smoke, seeing ashes where we lived. it was incredibly scary because we didn't know if we were going to lose that restaurant, if it was going to be burned down, if it was going to be damaged, and it was our entire livelihood. and i remember there were a lot of conversations at that time around what it was that

government to do to create more opportunities or help people be more successful, and that stuck with me. it stuck with me because i remain believe government has a role, government has a responsibility to change the outcomes for communities, to create opportunities, to help people go to school, to help people open businesses and be successful. >> make sure to be safe, and of course to have fun. >> and then, i think as you continue to serve in government, you realize that those convictions and the persons that you are really help to inform you, and so long as you go back to your core, and you remember why you're doing what you're doing, you know, i think you can't go wrong. it's funny, because, you know, i never had thought i would do this. i became a supervisor first for the city under very unusual circumstances, and i can remember one day, i'm shopping with friends and really not having a care in the world about politics or running for office or being in a public position, and the next day, i'm sworn in and serving on the

board of supervisors. for many of us who are going through our public service, it's very interesting, i think, what people view as a leader. sometimes people say, well, maybe the person who is most outspoken, the person who yells the loudest or who speaks the loudest is going to be the best leader. and i think how i was raised, i like to listen first, and i like to try to figure outweighs to work with -- out ways to work with people to get things done. i hope that time goes on, you can see that you can have all sorts of different leaders whether at the top of city government or leading organizations or leading teams, that there are really different kinds of leadership styles that we should really foster because it makes us stronger as organizations. >> take advantage of all the wonderful information that you have here, at the vendor booth, at our seminars and also the one-on-one counseling. >> i wouldn't be where i was if i didn't have very strong people who believed in me. and even at times when i didn't

believe in my own abilities or my own skills, i had a lot of people who trusted and believed i either had the passion or skills to accomplish and do what i did. if there was one thing that i can tell young women, girls, who are thinking about and dreaming about the things they want to be, whether it's being a doctor or being in politics, running an organization, being in business, whatever it is, i think it's really to just trust yourself and believe that who you are is enough, that you are enough to make it work and to

>> all right. hello, sunny day. [cheers.] so, so excited to be here with each and every one of you. i am sorry for those we don't have chairs for. we didn't expect a big crowd, but when you talk about the city budget, i guess everyone shows up. i am so glad to see the residents here. thank you to everyone who joined us on the tours earlier of the unit. today we, of course, through the tours saw the challenging conditions that people are living right in this neighborhood, just a few miles from our thriving downtown, and yet a world apart. as someone who grew up in public housing, i have lived these conditions. i know these conditions. i don't expect everyone to understand the cll