identified by our passengers, which largely focus on deceiving design, which we have committed to providing additional forward facing seats, lowering the seat height, and increasing the opportunity to increase the onboard and health system. as we have discussed in previous meetings, those passenger enhancements will be retrofitted back into the fleet as well. i am pleased to have the opportunity to have -- to have you here from our union partners on the vehicle. we have been working now with two generations of union leadership to improve these vehicles. and we try to address concerns and some of the improvements that we have already made.

i also shared by e-mail this board and a response to a recent article that talks about white out for the cameras, and unfortunately, i believe there were several inaccuracies to that article. one of which is that the issue of glare is not unique to the l.r.p. four or the fact that we use cameras instead of mirrors. the glare is most acute at west portal, which is why 15 years ago, we actually put up a convex mirror to provide additional availability -- visibility for our operators, which is part of how they are currently trained. [please stand by]

>> we have, as part of the costing package that we originally brought to you, we have some place holder costs for what we anticipate things to be, so something like the flat wheels, which is an issue that both operators and mechanics have been raising for a long time are already built into that overall package that we brought, and at this time, we do not anticipate that package changing significantly, but there's still a lot of work to do as we get to those final estimates. so that's essentially where we are today. i know you had a long meeting, so i won't -- i won't go into too much more detail. i am committed to continuing these conversations. i know there's not an august

meeting, but we will be back in september and i'm very hopeful that we'll start to see some strong traction on those 90-day goals and really start to seeing these vehicles get to where we need them to be. >> chair peskin: thank you for your candor, the good news, the not-so-good news, but really appreciate your constant updates to the sfcta. are there any questions to miss kirschbaum from members? supervisor safai? >> supervisor safai: yes. thank you, miss kirschbaum, the flat wheels, i didn't see anything in your presentation, but that was the real reason that i wanted to have this presentation. what we learned from previous presentations is there's the way you all are training or have asked the operators to operate these vehicles is to hit the emergency mushroom

versus using the manual break. the mushroom worked well, i think on the older brada -- is that how you say it? >> brada. >> supervisor safai: i heard a life span of 100,000 miles versus 120,000. i know it is a mechanism that you just talked about. you'd have to ask the contractor, siemens to retrofit and change. what's the cost of that overall to the entire system to fix that defect that was not known before purchase? >> it's about 30,000 per vehicle and about $5 million to $6 million total. >> supervisor safai: so is that something you'll have to come

back for approval or is that something you're asking the t.a. for? >> it's build into the package and prop k is one of the several funding sources that will go to address the overall replacement costs of these two. >> supervisor safai: so this was something that you would say based on the training of the operators because of what i heard you say about the whole emergency situations that people are safe, you taught them to hit the mushroom, and that's something that you've continued with the new system, the siemens? >> to clarify, we put a strong focus on using the mushroom on the brada vehicles. it was a campaign that took place a couple years ago, and it was based on some very serious safety issues, when we

provided operators with familiarization on the new vehicle, we did highlight that you can get to the emergency break from the t-stick, but many operators use that muscle memory and use that mushroom break when they have to make a life-or-death decision. so we think that is a reality of operating two fleets at the same time. we will be continuing to operate a mixed fleet for the next four to six years, and during that time, we'll want to make sure to have as high a vehicle availability as possible. >> supervisor safai: so for you, it was a safety issue.

that was why you didn't update the training and you encouraged the operators to use the mushroom. is that what you're saying? >> we have made a strong investment in operators using the emergency button on the brada, which is the safest course of action. that same muscle memory they're using when they use the l.r.v.-4's. we're not training them that way on the l.r.v.-4's, but that's what they do on the brada training. >> supervisor safai: so you're not encouraging them to use the mushroom on the brada? >> we are not. >> supervisor safai: so you're going to ask the $5 million to

fix this? >> yes. >> supervisor safai: so can we ask why that wasn't anticipated when you purchased the new vehicles because they're, what, $3 million or $3.5 million a vehicle? >> thank you for that question. it is something that we learned along the way. so one of the things that we don't -- that we have learned with the l.r.v.-4's is the frequency of which operators are encountering these types of emergency situations where they need to use that. i think we underestimated the

impact of operating two fleets, and that operators would need to maintain all of their brada skills while also adapting to the new vehicle. >> supervisor safai: and how much does this -- so you have to make a $6 million -- you're going to ask for a $6 million investment to change the brand-new vehicles that you just bought to accommodate this training. but before you do that, how much does it cost -- i understand you get flat wheels. what is it costing you for the system with that manner of using the emergency break rather than using a t-stick? >> it's having two types of impacts. the first is that we have several vehicles that have had their wheels flattened too many

times, and the entire wheel system needs to be replaced. >> supervisor safai: and what's the cost of that? [inaudible] >> -- so there's a customer impact such as crowding on our busy routes. >> supervisor safai: i mean, i guess, again, i just -- i know that -- again, i'm not accusing you. you just came into the position, but it makes no sense to me that we spend millions and millions of dollars on new vehicles, and we didn't

anticipate vehicle replacements, we didn't anticipate training hours, we didn't anticipate trains being offline because we have one manner in which we've been training people to use one train, and that doesn't translate into the new train system. so it's not really a $6 million increase, it's significantly more than that from missing the opportunity to understand -- and again, this is not my area of expertise, this is your department's area of expertise, but it seems as though when you would be purchasing a vehicle, you would also understand or work with the operators to understand where they are in terms of the tool or the machine that they're going to use to make this system effective. so again, i just asked the question. why didn't that happen? why were they not brought into the conversation to try to anticipate this stuff? because you know, trains not being out the door means there's not trains -- and means there's a decrease in service in the system which decreases delays and frustration all over

the city. it's very much what we as member of the t.a. and supervisors hear most frequently about the m.t.a. there's not justienough vehicl the road. you seem to have went through a process of negotiation, and that went well, and now, we're going to hire more operators, but it seems like this neverending cycle that, no pun intended, mushroom into these large issues for the agency. >> i think we share a common goal of trying to deliver excellent service for our customers and adjust problems as we see them, so i understand your attempt to i sign blame, and i apologize -- assign

blame, and i apologize that i may not have the best understanding up to this point, but we are committed to our partners and moving forward on what is the best solution to this issue, which is putting additional track breaks on the vehicle. the testing of the brakes has been going smoothly. we anticipate in the next month or two, we'll be bringing it to the cpuc which is our safety and regulatory body and move from there. and i'm happy to answer any other questions. >> supervisor safai: i actually would like to hear from the operators to hear some of the insight that they have and as it pertains to some of the particular issues that they have with the old and new

l.r.v.'s. >> earlier everybody was talking to safety, and safety pertaining to traffic, safety pertaining to pedestrians. i'd like to talk about one word, blame, b-l-a-m-e. if and when these new l.r.v.-4's, i'd like to ask you to please not blame the operators for manufacturing defects. operators asked for a rearview mirror to be able to see in the back of their cab. there's a rearview mirror that doesn't see anything, can't see anything. operators asked for mirrors on the side of their trains so they could hopefully prevent people from being dragged under the trains as we've seen in the past couple of months, little old ladies and senior citizens.

two virtually identical situations of senior citizens being dragged under trains due to faulty doors. very similar situations, however, the people that get blamed with it are the operators. i brought with me ramon galderamez, and he's more of an expert than i am. i only drove the p.c.c.s, and he drove the light rail, so he has a much more understanding of the defects related to the bradas, the l.r.v.-4's. however, i want everybody to take that word, b-l-a-m-e. it's not the operator's fault that they have a monitor approximately this size right here inside their vehicle in which they're supposed to look

150, 160 feet back. and on top of that, their monitor whites out, as we've seen through the reporting that's been done on the -- some news stations. so please, let's just take that word into consideration and try and shift that blame, that focus. with that in mind, i'd like to bring up ramon galdamez. >> good morning, commissioners. i'm ramon galdamez. i've been with the department 18 years. the light rail operators are deeply concerned about the safety mechanism in place on the lrv-4's. they are concerned with the lrv-4 not stopping in a timely manner. as you all know, the lrv-4 has

many issues, including a safety efficiency. something needs to be done. we are being instructed to apply this. proper planning appropriates poor performance. they should have come to this. actually, i may know more about this equipment than i know about my wife. i spend 10, 12 hours on a daily basis. we are responsible for this equipment. as i stand before you, i am asking you to reconsider before we let this unat ttamed lion o dinosaur into the street. with that said, i will please implore you. i have had numbers of conversations and discussions with m.t.a. team, and it seems

like to be they are going down the tube. they are reluctant to do something about it because the trains are here, and we realize that being here means they're going to force for us to adjust and to accommodate ourselves rather than saying we have something here that is something here that we have to deal with but it's something that's not being built. thank you. >> supervisor safai: thank you, gentlemen. i'm happy to have someone else ask questions. but what i heard loud and clear, it doesn't sound like there was a lot of consultation with the operators when purchasing this. i guess, miss kirschbaum, if you could come back up, i have a couple questions. all those contracts with siemens -- are all the lrv's purchased and are we stuck with

siemens going forward, or is this the only option that you all are committed to? >> i believe that addressing the design issues that we're facing with the current vehicle is our best option the alternative would be to start from scratch and replace the bradas on a much slower time frame. it's anticipated that the first vehicles would arrive six years from now, and until then, we would continue to operate them as best we could, which would not be very good for at least ten years. and it's also very unlikely that the next vehicle that we purchased would not be -- -- it

would likely be more expensive. >> supervisor safai: one of the things that i heard you say yesterday that was positive was that now that you have discovered this issue with the breaking mechanism going forward, the new siemens vehicles will be retrofitted, and you won't have all the mechanic hours and replacement -- is that correct? >> yes. >> supervisor safai: so because we've anticipated this short coming, we can go forward. what about some of the other things that you heard? rearview mirrors, monitors being so small that they white out? have you heard these concerns from the operators? >> yes, and that was the intent of my slide six was to talk about the improvements that we've made, the improvements that we have finalized the design on, and the improvements

that we are working closely to finalize, including replacing the monitoring to a ten-inch screen. >> supervisor safai: but i don't see mirrors on that. >> the mirror that ramon was commenting on was considered, but we are not planning ongoing to an exterior mirror. we believe that the monitors offer enhanced visibility. >> supervisor safai: i know that commissioner walton wanted to ask some questions through the chair. >> commissioner walton? >> supervisor walton: i think you asked the questions i had.

>> supervisor safai: having worked with organizatied laborr almost a decade, that was often missed. when we're crafting legislation and policies, we're not thinking about people that are actually doing the work and on the front lines, and i think it causes these types of mishaps, and in our situation, it's costing millions and millions of dollars and could have been anticipated better, for sure, including some of the people that actually do the work. mirrors, monitors, but training in terms of braking 'seems to e a very obvious thing. mr. marenco, did you have something else that you wanted

to add? >> well, i just wanted to say that our communication is impro improving, and with the help of ramon, the agency has been addressing them, so we are in the process of remedying as many safety issues as we possibly can. it's just unfortunately it's just somewhat time-consuming. we're not against bringing in any time of new vehicle because we're all with the hopes of improving our overall general lifestyle in transportation and just improving. however, what it is that we're operating has to be in a safe manner, it has to be done in a safe manner, so we are definitely in the process of trying to fix whatever little quirks or safety issues that arise. >> supervisor safai: thank you. and i'll just say, having been a commissioner here for 2.5 years, this is the first time that we've actually had someone

from organized labor come in to the sfmta. so i would say particularly when it comes to light rails or any other operation in terms of mechanics or decisions that are being made, i would encourage the transportation authority and the leadership of the sfmta to have that conversation up front. we want to invite you back on a more frequent basis so you can be part of these conversations up front so that you're not an afterthought and we're not spending millions of dollars to correct something that you and your operators could have anticipated very easily. so thank you for taking the time and sitting here with us. thank you, mr. chair, and thank you, miss kirschbaum. >> chair mandelman: we do have

some public comment. >> hi, everyone. thank you for a very interesting meeting today. and i also want to thank julie for your report that changes are being made, so i appreciate that. i just want to say one little thing about the operator situation. he feels very concerned about being blinded by the cameras, and he would like the rearview mirrors back. there's a strong vote for mirrors. okay. so now, i want to address another issue of health and safety, which is the number of passenger seats. and i want to first say that i was in a hard stop in the tunnel at 36 miles an hour and

it was only the seats that stopped our motion. i am concerned about sudden braking in these open cars, and i am worried that people will get thrown about and hurt. since i was also injured sitting sw sitting sideways in the new cars, i interviewed last fall the muni riders and found out that half liked the new cars and half didn't. it was the same 50% that the 2014 survey that the muni got. they didn't like the trains where they wanted to sit, so at least seats are coming back, which is good. oh, 30 seconds, okay. i'm very concerned, a lot of people are getting injured sitting sideways, and i interviewed 400 more in march. they told me think have sciatica, they have scoliosis, they have pregnancy, back problems, motion sickness, a

rod in the back. i have lyme disease. my joints are unstable. we need the forward seat does back, and -- seats back, and i'm also concerned about the double number. i would like to see forward seats as part of a health and safety design in these new cars. >> supervisor mandelman: next speaker. >> vice chair mandelman, this is a very important issue as i ride the subway often. i'm paying for this in two ways. i tap my clipper® card, and then, 1% out of every sales tax pays for that, so i've got some standing here. safety above all -- and this is

very complex work. i read that the new york city subway, which i'm sure some of you have been on. if not, i encourage you to try it. has 16 different types of vehicle in active service, some of which go back to 1964, so i would like to see how they manage slotting employees into 16 different types of vehicles. we have to work on our mean distance between failures. i'm seeing as 5,000, 6,000 miles between failures. that's the range of the new york city subways back in the days of the graffiti, and the broken lights and all of that. they worked through that, but they still have issues that they have to solve. i mention to you as a person of disabilities, that sideways seats are very important to me.

i ask that you not totally eliminate the sideways facing seats. some sideways facing seats must be preserved in these vehicles. i'm not saying it has to be one or the other. there must be a reasonable mix. i do not have to explain to you my reasons for my disabilities, but please do not eliminate the sideways facing seats, and remember, safety above all. thank you. >> supervisor mandelman: thank you. are there any other members of the public who would like to speak before i close public comment? >> good afternoon, edward mason. i'm really disappointed that this is a 30-year decision and consequently to me, it's a 30-year disappointment. the flat wheels is continuing. when i came down today at 24th and church on a grade, the vehicle seemed to have the

wheels spin before it would engage and get traction. the acceleration is slow, and also, the door opening and closing is slow, so that's probably going to impact reliability of the system overall. we still have chatter and jerky stops at 18 and church periodically. it's not consistent, but it's still in existence. so my only comment is it is what it is, unfortunately, and the seating arrangement, you know, should go to more transfer seats and also blue seats. and on the -- in the slide, there was announcement improvement. we do not have daytime on the new siemens cars, we do a date time on the brada cars, and i

can't believe that we're not having that feature on the siemens cars. thank you. >> supervisor mandelman: thank you. is there any other members of the public who want to speak on this item? seeing none, public comment is now closed. mr. clerk, please call the next item. [agenda item read]. >> supervisor mandelman: colleagues, are there any new items? seeing -- well, is there any public comment on this item? seeing none. [gavel]. >> supervisor mandelman: mr. clerk, please call the next item. >> clerk: item 18, general public comment. >> supervisor mandelman: we have two speakers, and anyone else who wants to address us during general public comment please lineup at the right of the room. >> next wednesday, july 31, will conclude five years since the corporate commuter bus

program was initiated on friday, august 1, 2014. there have been 4,248 placards issued to buses and currently based on a public records request, there are 711 buses operating in san francisco. these are -- plus the scoff law buses that don't have a sticker on them as they blend into the armada. trying to get a public records request, and these records are incomplete. but there have been over 2100 complaints registered, and i received the list for 157 pages, but that is not inclusive of the entire five-year period. administrative penalties through december of '17 have amounted to $1,011,058.

citations ending in january '18 were 5,038 citations issued for over $708,000. we now have over 200 buses on 24 street, up from 160 buses last report. so my question is in the preliminary plan of 2050 that's being prepared by the m.t.c., there's no solution for removing these buses off of 24 street or from the city as a whole. so i think we're just getting inundated with these inner city buses over our neighborhood. thank you very much. >> supervisor mandelman: thank

you. next speaker. >> vice chair mandelman, i love a public meeting. i can't seem to get enough of them. i hope to be back with you all again, and i feel that this agency should have a regional perspective on things. i don't want us to be us versus them because we are all san francisco. even though i do not sleep in san francisco, i'm here with you now. i am san francisco today, and i look forward to being san francisco tomorrow. and so i come to you as a passionate and unapologetic user of diverse means of mobility. i ride muni.

i think it's important that we focus on traffic enforcement for both vehicles and also two-wheeled conveyances and traffic enforcement because i want to be safe out there if i'm driving a car -- of which i do have a nevada driver's license in good standing or riding a bike or scooter or walking or riding in a public transit conveyance. we must have good traffic enforcement, robust traffic enforcement to hold people accountable to traffic law. just as i follow vehicle traffic law, i expect everybody to do the same and manage our speed so we can all operate in

harmony on the streets of san francisco. thank you. >> supervisor mandelman: thank you. are there any other members of the public who would like to speak in public comment today? seeing none, public comment is closed. mr. clerk, do we have any other items before us today? >> clerk: item 19, adjournment. >> supervisor mandelman: great. then we are adjourned.

shop and dine in the 49

promotes local businesses and challenges residents to do their shopping and dining within the 49 square miles of san francisco. by supporting local services within our neighborhoods, we help san francisco remain unique, successful, and vibrant. so where will you shop and dine in the 49? >> my name is ray behr. i am the owner of chief plus. it's a destination specialty foods store, and it's also a corner grocery store, as well. we call it cheese plus because there's a lot of additions in addition to cheese here. from fresh flowers, to wine, past a, chocolate, our dining area and espresso bar. you can have a casual meeting if you want to. it's a real community gathering place. what makes little polk unique, i

think, first of all, it's a great pedestrian street. there's people out and about all day, meeting this neighbor and coming out and supporting the businesses. the businesses here are almost all exclusively independent owned small businesses. it harkens back to supporting local. polk street doesn't look like anywhere u.s.a. it has its own businesses and personality. we have clothing stores to gallerys, to personal service stores, where you can get your hsus repaired, luggage repaired. there's a music studio across the street. it's raily a diverse and unique offering on this really great street. i think san franciscans should shop local as much as they can because they can discover things that they may not be familiar with. again, the marketplace is changing, and, you know, you look at a screen, and you click a mouse, and you order something, and it shows up, but

to have a tangible experience, to be able to come in to taste things, to see things, to smell things, all those things, it's very important that you do so. >> this is one place you can always count on to give you what you had before and remind you of what your san francisco history used to be.

>> we hear that all the time, people bring their kids here and their grandparents brought them here and down the line. >> even though people move away, whenever they come back to the city, they make it here. and they tell us that. >> you're going to get something made fresh, made by hand and made with quality products and something that's very, very good. ♪ >> the legacy bars and restaurants was something that was begun by san francisco simply to recognize and draw attention to the establishments. it really provides for san francisco's unique character. ♪ >> and that morphed into a request that we work with the city to develop a legacy business registration.

>> i'm michael cirocco and the owner of an area bakery. ♪ the bakery started in 191. my grandfather came over from italy and opened it up then. it is a small operation. it's not big. so everything is kind of quality that way. so i see every piece and cut every piece that comes in and out of that oven. >> i'm leslie cirocco-mitchell, a fourth generation baker here with my family. ♪ so we get up pretty early in the morning. i usually start baking around 5:00. and then you just start doing rounds of dough. loaves. >> my mom and sister basically handle the front and then i have my nephew james helps and then my two daughters and my wife come in and we actually do the baking.

after that, my mom and my sister stay and sell the product, retail it. ♪ you know, i don't really think about it. but then when i -- sometimes when i go places and i look and see places put up, oh this is our 50th anniversary and everything and we've been over 100 and that is when it kind of hits me. you know, that geez, we've been here a long time. [applause] ♪ >> a lot of people might ask why our legacy business is important. we all have our own stories to tell about our ancestry. our lineage and i'll use one example of tommy's joint. tommy's joint is a place that my husband went to as a child and he's a fourth generation san franciscan. it's a place we can still go to

today with our children or grandchildren and share the stories of what was san francisco like back in the 1950s. >> i'm the general manager at tommy's joint. people mostly recognize tommy's joint for its murals on the outside of the building. very bright blue. you drive down and see what it is. they know the building. tommy's is a san francisco hoffa, which is a german-style presenting food. we have five different carved meats and we carve it by hand at the station. you prefer it to be carved whether you like your brisket fatty or want it lean. you want your pastrami to be very lean. you can say i want that piece of corn beef and want it cut, you know, very thick and i want

it with some sauerkraut. tell the guys how you want to prepare it and they will do it right in front of you. san francisco's a place that's changing restaurants, except for tommy's joint. tommy's joint has been the same since it opened and that is important. san francisco in general that we don't lose a grip of what san francisco's came from. tommy's is a place that you'll always recognize whenever you lock in the door. you'll see the same staff, the same bartender and have the same meal and that is great. that's important. ♪ >> the service that san francisco heritage offers to the legacy businesses is to help them with that application

process, to make sure that they really recognize about them what it is that makes them so special here in san francisco. ♪ so we'll help them with that application process if, in fact, the board of supervisors does recognize them as a legacy business, then that does entitle them to certain financial benefits from the city of san francisco. but i say really, more importantly, it really brings them public recognition that this is a business in san francisco that has history and that is unique to san francisco. >> it started in june of 1953. ♪ and we make everything from scratch. everything. we started a you -- we started

a off with 12 flavors and mango fruits from the philippines and then started trying them one by one and the family had a whole new clientele. the business really boomed after that. >> i think that the flavors we make reflect the diversity of san francisco. we were really surprised about the legacy project but we were thrilled to be a part of it. businesses come and go in the city. pretty tough for businesss to stay here because it is so expensive and there's so much competition. so for us who have been here all these years and still be popular and to be recognized by the city has been really a huge honor. >> we got a phone call from a

woman who was 91 and she wanted to know if the mitchells still owned it and she was so happy that we were still involved, still the owners. she was our customer in 1953. and she still comes in. but she was just making sure that we were still around and it just makes us feel, you know, very proud that we're carrying on our father's legacy. and that we mean so much to so many people. ♪ >> it provides a perspective. and i think if you only looked at it in the here and now, you're missing the context. for me, legacy businesses, legacy bars and restaurants are really about setting the context for how we come to be where we are today. >> i just think it's part of san francisco. people like to see familiar stuff. at least i know i do. >> in the 1950s, you could see

a picture of tommy's joint and looks exactly the same. we haven't change add thing. >> i remember one lady saying, you know, i've been eating this ice cream since before i was born. and i thought, wow! we have, too. ♪

sustainability mission, even though the bikes are very minimal energy use. it still matters where the energy comes from and also part of the mission in sustainability is how we run everything, run our business. so having the lights come on with clean energy is important to us as well. we heard about cleanpowersf and learned they had commercial rates and signed up for that. it was super easy to sign up. our bookkeeper signed up online, it was like 15 minutes. nothing has changed, except now we have cleaner energy. it's an easy way to align your environmental proclivities and goals around climate change and it's so easy that it's hard to not want to do it, and it doesn't really add anything to the bill.

>> chairwoman: the meeting will come to order. this is july 19, 2019, meeting. i am sandra lee fewer, and i am joined by commissioners jordan mar, matt haney. today we have john carroll as the clerk. and i would like to think the staff at