tv Government Access Programming SFGTV August 7, 2019 7:00pm-8:01pm PDT
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the police district stations what is going on in each police district station as far as the number of tent and vehicles. you jump on the site here, you will see that back in july of 2018, we counted 568 tenths, and then it decreased there in the subsequent quarters, all the way through to april of this year. roughly about 19% from the last count we did in april, this year. the light lou boxes with the numbers in it represent the number of large encampments. a large encampment to hsoc is any location that has six or more tents. you will see here, we have been hovering around anywhere from 8-10 large encampments per quarter with the exception of
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being in january of this year. people attribute the winter season being the reason why -- or in other words, people are taking advantage of some of the services we have here. this life here is the structures and vehicles. this is based on the police districts. i'm not going to go to my in detail, you can see that the bayview seems to be leading in all of the different districts. [please stand by] is
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. ease stand by] is >> -- are aligned with anyone coming in through the 311 system. so a couple of things that we wanted to highlight today was the way that hsoc translates from a 311 system into our care, into our services. so during the hsoc operation, staff were actually deployed through 311 system. and just for privacy, i'll use the pseudo name, angela.
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she was homeless. she was sleeping on the streets and using multiple substances. she had stopped going to multiple groups that she was attending and wasn't going to prenatal care. we placed her in a navigation center and then our outreach through straight medicine went to outreach her and went with her to appointments and gave her treatment options. fortunately, angela is stable and she's moving into permanent housing shortly. and so the coordination that's a demonstration that we've been able to come in, see someone that's dealing with issues living on the street and dealing with a serious health issue. so what we've done is looking at the 311 system basically feeding into the department of public health. we have four case conferences
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basically that have been organized, and what we've tried to do is really not only do the daily hsoc triage, we've actually tried to organize a weekly d.p.h. and h.s.h. weekly confidential meeting to look at anyone coming in through our 311 system, that given the privacy, we only have entities that are protected through the health -- through obviously the health protection laws that participate. but we talk about cases on a weekly basis and really make sure that we're very clear what type of treatment options need to happen, what type of primary care options does an individual have, and then how do we end up making sure that they're assessed for coordinated care and then making sure they're walking into the shelter system for coordination and h.s.h. on a daily basis, we've been able to have a clinician on staff and working with colleagues. we've been able to work really closely with anyone reported in the 311 system.
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obviously, this is in addition to what we do. we obviously do carry out our normal strategies of street outreach to be able to reach this population, but the 311 system adds an additional outreach mechanism for us to be able to discuss these cases. and again, the cases that we review are organized on a weekly basis so that we make sure that we're on top of any high priorities or anyone that's come in through that mechanism. i'll jump into just briefly describing one of our successes or one of our strategies that we've been able to couple with hsoc. what we've been able to do is back in 2016, d.p.h. organized health fairs, and with the hsoc partnership, we started looking at high priority places, and we started organizing a lot more health fairs, and that's part of the strategy that we've been
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able to coordinate with the department of public health. we've been working with 311, the department, and we've isolated certain areas that do need treatment. we have providers come into the area and what you'll see is just the reflection of being able to host these events. and d.p.h., we offer through our population health division and some of our colleagues, like eileen loughren. the benefits are we can get in a creative space in kind of a hands-on way to reach individuals on the street. what you'll see here is individuals from january 2019 to july actually benefited from the health fair. they received h.i.v. testing,
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narcan, bupenorphrine, and then we use a straight outreach like a health fair to try to get this collaboration. the next piece we collaborate with at hsoc is hsip. it stands for healthy street intervention program. it tries to target individuals that may be using on the streets. sfpd officers typically with the adult probation department go into different areas and they encourage adults to come into our services. we've been able to utilize the cass to have our clinicians on-site, and whenever a case is available, we make sure we're available because we need to
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capture as many cases as possible at any given time. what we wanted to highlight out of the 51 cases that did exist through hsip, d.p.h. was able to receive 216 individuals. there were about 240 individuals that were brought to the cass, so you can see the ratio there that it's really important to highlight. we welcomed all individuals. some individuals decided to stay and utilize treatment. we never force anyone into treatment. so out of the individuals coming into the hsip, we were able to offer the lead program and additional long-term assessments through lead, and you'll see there that that completed about 44 individuals. so i'll pass over to my colleague at the controller's office to explain a little bit more. >> hello. my name is laura marshall, and
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i'm with the controller's office, and we were brought in to hsoc to help measure the impact of this initiative, and the next few slides are largely pulled from a report that we produced this last spring to largely document the first year of hsoc, 2018, and some of the data and operational changes that occurred from this initiative. you can see one of the biggest impacts from its first year was related to the reduction of large-scale encampments throughout the city. prior to that, we didn't do record keeping, we didn't have any data about what the city was. 2018, we did reduce 25 large camp tents. another piece of that was the
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sort of engagement that goes along with the encampment resolution team's work, so a. one of the other big pieces was the streamlining and enhanced coordination across departments. i think commander lozar was commenting on it earlier about how departments working together earlier, but there were also significant changes how calls are routed, how they're responded to, how they're dispatched, so those changes help create certain improvements. the request for services over the course of 2018 did decline, but along with that was also the response time, so the time it took to respond to 311 and
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911 calls for service. some of this was due to an increase and expansion of bed does available to individuals. so what we're working on in 2019 with hsoc is expanding, how do we measure the impact of the work, and a lot of that has to do with how we're measuring, how we're engaging with people on the street, how we're outreaching with them, how we're providing them with certain types of care and support. so a lot of this is still being developed. we're working with hsoc to see how we're going to do that over time to show the work. >> thank you for your patience. i will be quick here, but i did want to point out as we close our presentation that hsocs
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ability to be successful in linking people with services in shelter is directly related to the services we're able to offer people. we've had an incredible expansion in the services we offer in the last few years. i just want to highlight, 2018 and 2019, we've opened about 400 shelter beds. 2018, 100 new behavioral health beds and over 100 permanent housing slots -- over 200, excuse me, permanent supportive housing slots, so people who are in supportive housing could move on, making room for the persons exiting the navigation centers, so really expanding solutions to what we have to offer to homelessness. and going forward, over the next 2.5 years or so, we'll have about 700 new beds as part of the mayor's 1,000 new beds
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program. and then an expansion of our outreach resources, so really wanting to couple as we're coordinating better, also ensuring that we have the resources to offer people. and that is our presentation and we're all here to respond to questions. >> thank you very much. i would also like to recognize san francisco paramedic captain who's part of the e.m.s. 16 and fire department center, an integral part of what we do at the healthy streets operations center. thank you for being here tonight. >> president hirsch: thank you all. so i'm wondering -- there are several commissioners who have questions. i don't know who's going to address them, but i think it'll be easier if you're all ready. i'm sorry about the air in this room. i guess it's august and they shut it off. >> they turned it back on.
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>> whoever that is, it was nice of them. >> vice president taylor? >> thank you very much. we all know as a nation, we're in the middle of an epidemic crisis, especially in san francisco. it certainly takes collaboration and coordination to do what we can in a compassionate way. one of the things that we have heard as a commission kind of on and off is that the police should not be involved in dealing with homelessness at all. so what i would like to know, perhaps conveniently, commander lozar is at the podium. what kind of training do you receive in it's not a policing job and shouldn't really be a policing job. give us more background about what it is, how you're trained?
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>> well, my thought process has actually evolved over the years. our job as police officers is to help people, so when we define the policing job, i think about how having a large police department -- of course we're short officers, but a department where we're out there in the community, we're interacting with everyone, we're responding to calls for service. our goal is we train up our officers. first on a department level and we're training our officers on all the services that have been presented here this evening, and making sure they know what to do with those individuals in that calling hsoc and getting the referral and information. so i mentioned earlier, we really pride ourselves on getting all the officers in one
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room every wednesday, giving them the latest updates on how to get people drug treatment, how to connect the nonprofits with us, how to get the officers narcan trained, etc. so we're doing that. and the other thing i think that's really important is we're in the public safety business. when we're responding to someone that's in mental crisis, our officers have to be there to protect the safety. we find ourselves involved in that quite often, so there is a public safety element that comes with that sometimes, so we've become a part of that. again, we tried to step back and work and tried to have other agencies lead. this is an incredible team of people that do that, but sometimes we're shoulder to shoulder with them. and the last thing i want to mention is information i received this week. sometimes when it comes to encampments on a small level, there is a criminal do
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this work, they'd much prefer to call hsoc and say, i have a homeless person. do you have a bed, versus issuing a citation and all that stuff that we do as kind of a last resort thing. but as police officers, we do use that from time to time depending on the circumstance elias . so small percentage. >> and then, my last question is this, pretty much. i was looking at your presentation, and you mentioned hsoc as a metaumbrella houses 12,000 people every night. >> that's shelter. >> houses -- houses 12,000 people every night. and then, elsewhere in the
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presentation, it says 8,011 people experience homelessness every night. i'm just trying to marry the math up. it seems like there would be a lot of extra beds. >> so we have over -- over 8,000 people in permanent housing every night, and so those folks stay many, many years. our turnover is a few percentage points every year. and then, we have a couple thousand in shelter and some in transitional housing. those turnover more frequently? but even the shelters have a 90-day reservation. transitional housing is up to two years. rapid rehousing is typically 18 months to three years, so the number of slots available -- like today, the number of navigation center beds we had was under ten, so that's --
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that's why. >> so just to kind of tease that out, to meet the challenge of 8,011 people every night, give me a sense of where you are on that. given those figures, it seems like a huge -- >> 8,000 are homeless, and that was based on one night in january. and on that night, you know, a few thousand were in shelter or other facilities, and the rest were unsheltered. our facilities, they're almost full every night. even when -- even when, you know, maybe our missed reservations, we do fill those the same day. and so our hot team notifies every morning how many rooms they have or how many beds they have to fill, and it's typically not very many. >> president hirsch: commissioner elias?
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>> thank you. i remember, commander lozar, when you came here and gave the presentation, and i think it's your outreach and coordination that's made the program what it is. >> thank you very much, but it's a team effort, team. >> yes. i remember going to the first hsoc meeting and having all those people in the room was extremely exciting. and i think it was the first time that everyone was in the room, and you had talked about how we were going to breakdown silos and have conversations and people in the room because police officers are trained to be police officers, not necessarily social workers or clinicians, so it's a great thing to have those trained professionals working side by side with you to give those individuals the sort of care that they need.
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so -- and i'm glad to hear that there are actually now resources that we can send those people. i remember at the first meeting, that was a huge issue because there was all these services because they couldn't sort of place people or put them in shelters, which was a huge issue and a complication for the program. the -- i have a question about the bookings. i wanted to make sure i understood that correctly. on the bookings, those were -- those were actual bookings, meaning it's not just those individuals that have arrest warrants. those were actual people booked, am i understanding that correctly? >> yeah. so the overwhelming majority has to do with arrests.
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if officers come in contact over and over again with an individual, so the officer may decide to arrest and book that person in lieu of a citation for the fact that it's articulated as a continuing offense. those are very, very rare circumstances, so overwhelming majority, it's because of an arrest warrant. >> and my second question is with respect to page 15, the numbers on the tents structures and vehicles, and i'm seeing the disproportionate number in the bayview, why is that number so high compared to any other district? >> well, the bayview -- right now, the bayview has the highest number of structures in tents. i think a lot of folks have gone from different parts of the city and made their way out to the bayview. i know that many areas are industrial in nature, so just talking with individuals, if i'm parked out here on a particular street, no one is going to call, whereas if they
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park on other streets, they'll be called on. every week, we're trying to wrap our heads around what our strategy's going to be to address that issue. i know the city's been proactive about having a vehicle triage site, and that'll happen in district 11, and we're thinking about the individuals that are in the bayview, so it's a work in progress but there'll be quite a few. >> will there be more resources given to bayview, given these extremely high numbers chaired to some other areas of the city? >> well, i do think some of our plans occur in the bayview. for example, in addition to just cleaning up the site, we're having these two week encampment meetings out there,
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the encampments are so large, we need to place people in shelter or navigation prior to cleaning it up. we subscribe to that model, especially to the bayview, the amount of people that are there. because if we just clean it up, they just go to the next block and start this over. most of our work has to do with the bayview, and again, it's a work in progress. >> thank you for that. >> the bayview, we're really excited to announce last week that we're going to be opening a new navigation center in the neighborhood. >> president hirsch: thank you. commissioner hamasaki. >> commissioner hamasaki: thank you. so first off, commander lozar and all of the hsoc member organization service providers, you know -- you know, i've lived in the city for 25 years
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now. you know, homelessness has always been a crisis here. i -- when commander lozar presented about this about seven or eight months ago, i was really excited. and i'm really glad to hear from everybody. i think a lot of good work is being done out there, and i think all of their organizations working together is key to making a difference in moving the needle. but the question that i have tonight and the kerconcern tha repeatedly brought up with me -- there's a lot of concerns of the people in the city, the community, tourists, businesses, working people that
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take a look around us and say, you know, why do we have, in one of the wealthiest cities in the country, have this inequality and why are people being forced to live on the streets? and then, the other concern that's been put to me is this is a work in progress, and it sounds like everybody is working together now to make change, and some of these statistics i think are heartening. but on a day-to-day basis, the concern that i have, it keeps being reported to me that people's shelter is being taken away without any other option. and you know, it's -- it's -- like, all of us, you see
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somebody living on the street in a tent, and it's, you know, there but by the grace of god. those are our brothers and sisters, and no matter what state they're in, it's tragic, it's who a it's horrifying to see people live under those circumstances. but when that last bit of shelter and those last pieces of clothing and belongings are taken away from them, i -- i find that cruel and inhumane and it shocks the conscience. and commander lozar, you and i have spoken about the hsoc program. we went out with some of the officers, and i thought that the two officers that i was with were genuinely good people. they cared about the individuals they interacted with, but i never saw any of
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the other social service departments. and i did see department of public works, and i did see shelter being taken away from people. and again, you know, the officers, good people, believed they were following what they were being told to do. so i don't know how we -- how we thread this needle where there's a lot of public outcry about the homeless crisis. but we're taking away from the least amongst us the last bit of dignity, the last bit of humanity, the last bit of shelter. how do we avoid doing this? how do we avoid taking people's shelter from them? okay. maybe commander lozar can start. >> okay. i'll start, but my partners are
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coming. they're going to jump in. this is trying to get as many people as possible to get out of the tents and get out of the navigation center, etc. you'll hear tonight from others that will say there's a large waiting list, and there is a waiting list. and it really is a balance. you know, when i hear from a handicapped individual that says i cannot get out of my house and go down the sidewalk because the sidewalk's completely blocked, i have to go into the street. that concerns me for public safety reasons. when i listen to what happened in san diego, with the hepatitis a outbreak where people were getting sick because the camps were unsanitary, that concerns me. there's a criminal element -- again, very, very small percentage. i don't know to get quoted by saying that's what this is, but when there's a little bit of criminal element in the encampments, whether it's
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prostitution, robberies, drug sales, we have to address that. so to your point, commissioner -- >> that happens in all of the homes and apartment buildings. >> and the bars. >> and the cities -- >> you asked me commissioner. i just want to be able to go line by line as to what we think about it. >> commissioner hamasaki: i understand. i understand. >> president hirsch: one at a time. >> commissioner hamasaki: let's start with a threshold. in the last year, how many tents has the department of public works and the police seized from individuals? >> i think the last count -- >> president hirsch: we need you at the mic. >> larry stringer, public works. the last count for the year that i remember seeing was 73 total. i think that was actually presented to the board -- [gavel]. >> president hirsch: come on.
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>> i think that was presented to the board for six months. i can get you that data, but that's the number that we presented to the board when we presented earlier this year. >> commissioner hamasaki: so let me ask you this question. this is to both the d.p.w. and the department. do each of you track each time you see somebody's tent? >> yes. >> commissioner hamasaki: department? >> yes, we have a -- [inaudible] >> -- hsoc d.p.m. >> commissioner hamasaki: so you can give us a report when you come back. and again, i think that's not consistent with, i think what the concerns i've heard and i think our next presenters will probably address, but --
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>> commissioner, i'm going to say -- >> commissioner hamasaki: go ahead. >> you asked for tents that were seized. >> commissioner hamasaki: okay. i should be clear. seized and tags. >> president hirsch: come on. >> we have bag and tags, and then tents that are seized on citation. >> commissioner hamasaki: but what i've witnessed is them throwing them into garbage trucks or in the back of a truck that aren't in any way bagged and tagged, to use the term. >> you would have to give me specific examples. >> commissioner hamasaki: so you're saying that d.p.w. never seizes items and disposes of them without bagging and tagging them? >> if they're asked for disposal and it's garbage and abandoned, we pick up garbage
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all the time. >> commissioner hamasaki: that wasn't my question. >> okay. so the question -- if we have a bag and tag that we're asked to do -- >> commissioner hamasaki: so if someone -- the department, an officer says hey, we've got tents out on 18 street, come out there, what happens? >> it depends, occupied or unoccupied. >> commissioner hamasaki: okay. so say it's occupied, and somebody says, this is my tent, this is my home, i don't want to leave? >> the most we're going to do is clean it up and ask them to leave the sidewalk. we're not going to seize their tent. >> commissioner hamasaki: commander lozar? >> there are more special circumstances than in the last six months where we just tell individuals please pack up, and we have to clean the sidewalk and cleanup your encampment and off they go.
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they're not required to leave, but they basically go somewhere else. and that means that we're not seizing it. that means that we're not bag and tagging it, we're just telling individuals, please clean this up and we'll help you throwaway anything you want to discard and go from there. that's happening, as well. >> commissioner hamasaki: i guess, this is kind of anecdotal. this is hard to say without having real numbers. does anybody have real numbers that say for every interaction, this is what happened? >> so we do have reports of the bag and tags that we have on a monthly basis. we also have a report of any tents that are seized as evidence as a result of a citation. >> president hirsch: and we can get those reports. >> yes, and we can provide those for you. >> commissioner hamasaki: and then from the department's side, so somebody goes out there, somebody doesn't want to leave -- and i understand that -- we've talked about that. there's a process. if they don't leave, you can
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seize their tent legally. >> well, if they don't leave and we have shelter for them, we've confirmed that we have a place to bring them right now, drive them in a police car over to the navigation center. the individual says no, i'll refuse to leave. i'll just remain, and they've done that many times. we fail to convince them, then, the officer has the option of issuing a citation, seizing the tent, and making a court case out of it. what we're not talking about is the many circumstances that the officer will say, can you just clean it up with me, can you just pack it up. and in most cases, they'll say officer, no problem. we'll do that. and then, the officer will say, do you know where to go to get a hot shower? do you want us to contact a hot
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team member? those are the conversations happening on every interaction. >> commissioner hamasaki: let me ask, can you seize their shelter if they're not willing to go to a shelter. are these one-night shelters where they can only bring a bag and they have to leave their belongings behind or is this something a little more substantive where they say hey, it would be good to get off the street for a longer period of time. 'cause i can see that if your life is in a bag and tents. i've dealt -- being in criminal defense, we've dealt with the shelters -- i mean, i have since the beginning of my career. and from, you know, ptsd to mental health reasons, people have a hard time being in those
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one-night shelters where they might feel exposed, where they might have some mental health issues that might provide challenges for the shelter staff. >> so the department of homelessness and supportive housing thankfully has provided the sfpd with 15 seven-day stays at the navigation center. but lately, we were provided additional beds for providence in the bayview for one-night stays. and the officers were reporting that not only individuals did not want to go, which is understandable, abecause you have to cleanup all your belongings for a one-night stay, but the officers didn't think it was fair for just one night. so we backed away from providence, so the police department's not involved with providence just in the last two or three weeks.
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hirs >> president hirsch: commissioner, i'd like to move on to some other commissioners. >> commissioner hamasaki: okay. when i'm done. so would the seizure not occur with the one-night offer? >> so these are policy discussions for the chief and for us to probably have offline. >> commissioner hamasaki, we're definitely open to suggestions, and we work as a group -- as a policy group. every week or every two weeks, we meet, the department heads, and discuss polishes. i just want to emphasize for the first time in anybody's memory in the city history, all of the departments that have a stake in this are working together. we know that it's a work in progress, but we are trying our best to do this compassionately, humanely. i know it's not a perfect solution. you'll probably hear from many
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tonight that point out many flaws. but the bottom line is people are dieing on the streets, and we as a city have to do something, and we've figured it out that we're better off doing it collaboratively. it's not perfect. everything that you have recommended, we'll take back to the policy heads and discuss it, and we will take it to the department heads. i just want to emphasize that we do our best to do it compassionately. >> commissioner hamasaki: and i acknowledged that in the beginning. i just wanted to identify the concerns that have been raised with me since even when we first spoke about this issue. i'm almost done, president hirsch. >> president hirsch: all right, please. because we have a lot of questions and a lot of commissioners. >> commissioner hamasaki: well, i think this is a good point that the chief raised. there are people dying on the
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streets, and they're likely to die without shelter. so i'd like to reinforce the idea that we do need to address this issue, and i do understand the citizens' concerns. i share these concerns, but as the chief said, we need to make sure that this is done in a humane way. >> president hirsch: commissioner dejesus? [inaudible] >> commissioner hamasaki: i understand, bob. do you support this policy of taking away tents from unhoused people? anybody that supports this policy of taking away tents from unhoused people, just raise your hand. okay. thank you. >> president hirsch: thank you. commissioner dejesus. >> commissioner dejesus: i know i wanted to say, we're taking a long time, but we waited four
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or five months to have this scheduled. i know we may be taking a little longer, but it's our opportunity to have both of you here at the same time. i want to thank everybody here for being here because it's a complicated issue. what it comes down to is what commissioner hamasaki's talking about. if they refuse a one-night stay, they lose their belongings and their tents, and that's a high price to pay, especially with the winter we just had. so bear with us as we ask these questions. i'm sorry. >> i'm sorry, commissioners. e.m.s. captain. president and commissioners and chief, so this whole operation is done in a very thoughtful way, and we always try to offer those of our members that are living in the tents on the streets, we offer them emergency seven-day beds at the navigation centers. the navigation centers allow
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folks to bring their tents with them, to bring their belongings, to bring their partners, even their animals to come inside, to live inside, where we can connect them to medical care, case management, things of that nature. so we do give our community members that are suffering on the streets inside of tents, we give them the opportunity to do that. so both e.m.s. 6 and the police department have the ability to give someone a navigation place to bring all their belongings, so we're not taking their belongings away from them. we understand that's an important part. >> commissioner dejesus: no, that's an important part. i'm responding to what commander lozar said, that under the 647 e, that he offers them one night, and if they don't take it, they confiscate it. i'm not saying that to be
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tough, because i don't want to impugn on your integrity or heart or hard work. but when it comes to the department, i do want to ask some questions that are pretty pertinent. if you could bear with me, and i certainly don't mean to insult anybody. with that said, i want to talk about data. when you were here in february, i asked you how many citations are given to the homeless, how many of those citations do the district attorney prosecute, and how many of those citations you gave got their equipment back. and i think offline that you told me that you don't have that data. we don't -- if you -- can you tell me how, on a monthly basis, how many citations have you given to the homeless, how many citations the district attorney actually prosecuted, and how many of those people who have their tents bagged and tagged actually got their belongings back. >> so you have my word that we'll go back and do our
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homework and supply you with any information that you need, any data that you need that we have. thankful for the controller's office who's helping us keep on track. the one example that i gave about the 73 citations from september to may, the district attorney charged 47 of those cases. it was kind of a pretty high number, comparing the amount of citations we issued. i will also say that in a case where we seize a tent as evidence, when the case is dismissed, the individual has the right to come back and pick up their tent, but for some reason, we're not seeing them come out to the storage and get their items. >> commissioner dejesus: so what you told me offline is most of it is destroyed. they don't come get their property back. >> no. we explain that they can come back and get their property. if the case is dismissed, we
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tell public works that it's a bag and tag, and they can come back and get their belongings. >> commissioner dejesus: no, but i'm saying that the property is destroyed. >> so after 90 days, in the case of bag and tags, we do. we have something like four or five containers of stored goods. at the end of 90 kaydays, thos are disposed of. however, in those cases, we get word from sfpd that the cases are dismissed, and they can come and pick them up, and after a certain period of time -- >> commissioner dejesus: what's the percentage? >> i don't have the number, but i would say it's relatively high. our experience is that usually they don't come and pick up their belongings after that. >> commissioner dejesus: that was my point. they normally don't. so i'm looking for data. how many are you taking, how many are being destroyed, how many are charged?
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that number is going to help us, it's going to help the homeless coalition, it's going to help the city understand how effective this program is. i have more questions. do you want to answer that? >> so we have good data on the belongings received and how many come to retrieve them. >> commissioner dejesus: by the way, on saturday, when i was preparing for this, i didn't see this in the packet. was it there? >> no, it came late. >> commissioner dejesus: okay. i thought i was prepared for today, and for some reason, it just came today. okay. i want to know if there's any data, whether hsoc has reduced the citation of homelessness. >> in tonight's presentation, we show the reduction in arrests, reduction in
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citations. the calls for services by the public has gone up lately. we're hovering at about 650 pending calls for service through 311 at any given time right now in san francisco related to this issue. >> commissioner dejesus: so do we have hard data or a congreggate of percentages? that's where i got confused during the presentation. is it an actual percentage or gone down 5%? i didn't have a chance -- >> there's public data available about police incidents and what's happening, so we use that information? we also are tracking -- the officers in the field are -- i shared that in the slide in the last slide i shared, the officers in the field are sharing their engagements. we don't have hard numbers from
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that force. we have other methods that the police department have been using, but there is some amount of data from the last year or so from the police officers themselves, so a -- an aggregate of police department data and what we know. >> commissioner dejesus: thank you, miss controller. with you do you know -- >> so we have been working with the police department on new forms. the new version of the form -- they had been tracking engages. we tried to develop forms most people were asking, and that went live the beginning of this month, so we won't have data until a couple of months from now until we start to aggregate and compile it?
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that will be spread across the incidents or responses that the hsoc linking officers are engaging in. we're also exploring whether homeless officers in general would use them, and we also use them in hsoc-related operations, like hsip that dea deanna talked about earlier, for different interactions in the field and what happens with them. >> commissioner dejesus: thank you. you're a person with numbers. let me ask you another question. i'm going to try to stay on the data part of it. it might be awkwardly worded, but what percentage of responses to the encampments of people by hsoc is there aa department of public works or outreach person present or is
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it just a police officer on every single one? do we have that data? >> so the way it works right now at hsoc, our encampment resolution team comes together to look at any team with six or more tents, and they organize outreach to those encampments. so with each of those that are identified in the quarterly tent counts, we first do outreach with the outreach team and public health. that's where we do health fairs and where there is going to be an encampment resolution, we try to go in and offer people services initially? and if we don't provide services at the same time that the police and public works are clearing encampments. it's a separate -- it's a separate process. >> commissioner dejesus: so that is our understanding that when they actually come and clear it, there's not actually a homeless person present.
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go ahead. >> part of the new forms of data being developed involve some of the comments made earlier in our presentation about how officers interact with hsoc itself during their engagements, which they will call hsoc to request support when they have identified someone who wants that type of support either from h.s.h. or d.p.h., and they speak with the liaisons on-site to determine whether they can dispatch or triage something for that person immediately. deanna mentioned the process that occurs when an officer links someone to hsoc, they are addressed through those processes? so as our data gets developed, we will have a better sense of how officers are attempting to link specific individuals with care at hsoc and individually
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what -- and what care individuals started to receive, so that piece is still under development. >> commissioner dejesus: i guess what i was getting at is when d.p.h. goes in and confiscates, and there's not a homeless person there, if the police or somebody finds someone who is interested in services, they'll make that call and they'll come in. and that's what we're hearing, the police are doing actions, and they're connected with you, but it's not necessarily in conjunction, at the same time. okay. that's -- i want today clear -- i wanted to clear that up. couple more data questions, and then, i had a lot of questions. i'm not sure if you had it in your presentation, because the first time i saw it was tonight, what are the data or the outcome of the data of the
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one-day stays, seven-day stays, or 30-day stays to get people off the streets? >> just for clarification, before carrie answers that question, as i mentioned earlier, we, the police department saw that the one day it wasn't effective. we didn't feel like it was fair for people, and we stopped -- we stopped taking individuals to providence a couple weeks ago. we were given five beds, and then, we said we don't want the five beds. we'll stick to navigation -- >> commissioner dejesus: that's recent. >> that was in the last two weeks. we ditched providence and said we'll stick to the navigation center. >> commissioner dejesus: because when you were back here in february, with a one-day stay -- >> it doesn't work. >> yeah, for the one-day beds we had very few people
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interested in those beds, so the numbers are too small to draw much from? for the seven-day beds, we've found that most people are not engaging with services during a short stay? however, a lot of the people -- so if hsoc, if the police or public health or h.s.h. identifies someone whose priority status, who's actually going to be able to move to housing, they are put in a priority status bed in a navigation center? and so they don't actually go to the shorter-term beds. so i think it's -- i mean, it's kind of always going to happen that if someone's in a priority status bed, their outcome is more likely to be positive and that the seven-day beds are typically the people who are not in priority status, so unlikely to be able to move to supportive housing. so the outcomes are not -- we haven't seen a lot of people move from a seven-day bed to
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housing. we've seen a few people move to shelter or to another navigation center option. >> commissioner dejesus: do you have those numbers? >> not with us. we do compile those numbers. >> commissioner dejesus: maybe next time we can have them. >> certainly. >> commissioner dejesus: well, then, on the follow up question, what -- yeah, what existing data can we have or can we start keeping records that would better give us the numbers of shelter beds, but i think you just addressed that. okay. fine. so is it deputy chief or commander now? so tell me, how many police officers are assigned to hsoc
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and how much police resources are being committed to hsoc? >> so we have 34 officers specifically dedicated at the rank of officer at the healthy streets navigation center. that comes along with four sergeants and two lieutenants, and we have two captains currently assigned to that. in addition, we have approximately 30 officers assigned as homeless outreach officers assigned to the ten district stations. in other words, those additional 30 or so work for the stations, report to the captain, but they're part of our program at hsoc. they receive work from us every single day. they're part of the overall meeting, part of the philosophy and program. so it's roughly 70 to 75 officers working as homeless outreach officers. >> commissioner dejesus: so i know that the president of the board of supervisors has asked us to civilianize a lot of positions, and since we're told
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that the department is not leading the hsoc, and so for collaboration purposes, to have a person sitting with the unit, you can have a civilian from the police department sitting with the unit. we don't need a deputy chief or a commander to be the liaison or that person. and the question i have with all those things in here, there's got to be some -- in terms of meeting, making these areas and so forth, there's got to be something where we can civilianize when we have all these other communities asking us for beat patrols, stopping car break-ins and home burglaries. i'm just wondering, can we have civilians in the police department be the liaison lead person. i don't want to mention or salary or anything, but deputies of your level and others, captains and sergeants, be involved with that? >> we can -- we would
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definitely, and we have looked at opportunities to civilianicivilian particularly in a command post where appropriate. one of the things that i would like to point out to the commission and particularly to that commissioner in particular, to get this started, i think all of the departments were asked and agreed upon putting people at a level in the command post that can make decisions. [please stand by]
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