on behalf of the private sponsor, we would like to keep the project at ninth street, and go to ninth avenue. [laughter] i will be very brief. our architect is here, the project sponsor as well. the next, we hope the last step for us in what has been a long process, years, we are very excited to get started. this is the project use on december. we are available with any questions, any additional comments you may have. we want to thank staff, for working with us on this, they recommended approval, as you know. we hope the commission will feel likewise. thank you. >> hi commissioners. i am albert costa. i wanted to say, for the same reasons, if i could have -- this

is a beautiful building, we are looking forward to renovating it. we are going to be placing a new roof deck on the top with an elevator hoistway so we can get people up there. we deliberately set aback from the property lines, so it was hardly visible to people, and we will be complying with the recommendations of staff. we also put out, we did some story poles, and then ended up per staff recommendations lowering our elevator. we are very happy with what we got, and happy to work with staff. looking forward to this project. >> you are okay with the conditions as written? >> yes, we are. i am available with any questions you may have. >> thank you. why don't we open this item up to public comment. any member of the public wish to address the commission?

closed public comment. commissioners? >> and move we approve it with conditions. >> second. >> okay. >> thank you commissioners come on that motion to approve this matter with conditions. [roll call] that motion passes unanimously 5-0. >> that will do it. we are adjourned.

>> my name is kamal lane, and i've lived in san francisco for

30 -- let's say 31 years. i lived there a year february 29, 2017, my grandma's birthday. the thing that's cured my home is the mayor's office. when my number was called, i was excited because my number was number three. to rent a home in san francisco means that i'm able to be with my family to support me, me to support them. then, the opportunity for my daughter to get a good paying job. my favorite thing of my new home in hunters view is the view of the bay bridge, oakland, and a piece of the golden gate. it's peaceful and quiet, and

they have a lot of activities for families. they have art class, where you can paint, they have trips, where they take the children. we went to a black art museum, we went to a jazz festival, we went ice skating. there's a lot -- they have a lot of activities up here, and that's one thing that i really love about it, i love my bedroom. it's peaceful, it's quiet, where i can think, play, and just have my quiet time. i love my bedroom. this is my home because this is where i live. me and my children, we love in here, we -- just being with my grand kids and loving somewhere and having somewhere is home. we love being together, and your heart -- wherever your heart is, that makes it home for you. .

>> good morning. so i'm mary ellen carol, the executive director at the department of management. welcome. we're here to talk about the 911 which is so going to help us from a technology perspective to bring our 911 system to what we call next gen, next generation. so i've been the director here for a year, and it's just amazing how much we are able to accomplish, but with technology that is literally decades behind. we're so grateful to leadership, of our mayor and our governor, to help us to bring forward this funding that honestly is going to help us come to technology that most people in their day-to-day lives in their

personal technology have above what 911 is. this is going to make our call-taking more efficient and honestly it's going to save lives, which is really the bottom line and why we're here. thank you so much and i'll hand it over to our mayor. >> mayor breed: thank you so much for being here today. i want to add to what mary ellen said about what we need to do to take our emergency response system to the next level. nowadays it's not just about making phone calls. people are text messages and delivering messages in a lot of different ways. so it is time that our systems reflect the changes in technology. so ab 911 is just an incredible step forward that will provide us with the resources necessary to improve our system throughout the entire state of california. i want to thank our governor for signing the legislation and his leadership and vision on moving

us forward to the 21st century, because we know that when someone reaches out and they are in a situation of an emergency, that they clearly need help and we need to have a better response system. i'm sure many of you remember years ago when people -- when cellphones just began -- well, that was a long time ago, but cellphones first became a thing and how people would use cellphones in some instances to call 911, but they would be transitioned to another county and there was some difficulty in communication and how we provided emergency response to get to that location. so things have definitely gotten better since then, but there is so much that we can do to make it even better. having the funding necessary to invest in new technologies so that text messaging and all the things we do now to communicate are used in a way to address any

situation, whether there is a wild fire or a heat advisory or all of those different challenges that sadly we've had to endure, we want to be prepared, we want to respond in a timely manner, and we are ready to move forward in making those investments to do just that. i want to introduce at this time our governor, who has again been a leader in this effort and on new technologies and used to have my job as mayor. welcome home to our governor. >> thank you, mayor. thank you all for being here. it is nice to be back. this is my first day on the job as mayor was in this building when i convened what we called at the time the disaster council. i was, i guess in looking back, overly anxious during my time as mayor we would experience a major earthquake. thankfully we did not.

i maintain that anxiety as your governor. that anxiety was only heightened after ridgecrest. it's been heightened certainly after the last two wildfire seasons as well. as i've navigated this state and learned more about our 911 system, it goes without saying it's only reinforced that anxiety. the 911 system as we know it today was established in 1973. the technology is outdated. the technology lazily can be referred to as analog technology. it predates the internet, as the mayor suggested, it predates smartphones. 80% of the activity that occurs around a call center is smartphone based not landline based, though we have a system to finance our call centers that predates this new technology. we're overly relying on burdening landlines and as a consequence we have not been

able to modernize our system and we've been disproportionately burdening those holding on to that technology, tend to be people on fixed income and seniors. we've been fortunate. there's been efforts over the last few years to update our system that have fallen short. we were successful this year in pushing through our budget and ultimately in this what we call trailer bill to get to the point where today we can formally announce that by the end of this month we have identified the vendors and we will be moving forward with updating not only the state lay of the 911 system, moving from analog to digital but our four major regions that define this state. there are about 437 other call centers like this, 438 in the state of california, which is an extraordinary number. the reality is they don't have

the technology, they don't have the tools to connect. they don't have the capacity to re-direct call volume if something goes wrong or there's a surge in that volume. it is self-evident to anyone in san francisco if there's a major earthquake, the surge volume here will simply overwhelm this call center. our ability once this new technology is deployed will allow the call volume, as an example, potentially to be redirected to sacramento, redirected to eureka, redirected to l.a., wherever the capacity will allow. that's what this technology does. it has a geospatial component. it allows for a substantial amount of bells and whistles. i can get into that and ask our executive director of this and i can ask the o.e.s. director to

fill in the blanks, but it allows us to meet the challenges and the needs of a multiplicity of issues that we face when it comes to mercy planning in the state. this is a big deal. i appreciate the reference that this is about lives because quite literally this is going to save lives. i'm proud of the legislature including the by partisans. final word on this topic, there is a fee attached. i know that generates headlines. we are still among the lowest in the nation in terms of that new fee that's been established. i think that's a nice and important thing to point out. usually we're one of the highest in areas. this is where we're among the lowest. so i know there was some anxiety related to that, but i hope that assuages some of those concerns. this, by the way, in closing,

has been part, this announcement today, part of our week of announcements around emergency preparedness and planning. yesterday i was up with governor schwartzeneggar. we were talking about some of the work we're doing on vegetation management, prescribed burns, making sure we're more resilient in 200 communities across this state. we're stepping up our game and getting more ready for emergency planning and preparedness. more than $1 billion has been spent to make sure california is more resilient and prepared than ever. i'm grateful for the support we received up and down the state. i'm grateful for the mayor's leadership in this space. she was on the fire commission leading these efforts for many,

many years and as conversant as any mayor in the state of the needs and desires not only of her constituents, but as it relates to the need to update these technologies and recognizes she can't do it alone. the state needs to do their part and we're honored to now be doing our part in this space. we're grateful for that. we're also grateful for you being here and happy to answer any questions on topic. then we are happy for any questions for mayor breed off topic. any questions on this subject? >> reporter: >> question: i was just wondering what you observed in your tour today? >> to be honest with you, a lot of familiarity, and i think that goes to the reality. we were talking to the o.e.s. director and asked how does this compare and contrast to other

call centers up and down the state. it is put in the top tier, but that bar is not as high as it can be. at the end of the day that capacity is limited because of resources. our new fee will generate $175 million a year. it will allow the services to go in around october. we'll start implementing these new tools and technology up and down the state. that's what was missing, that state support. this will allow -- you know better than i -- the capacity to do things you are losing sleep over currently and do it in the next few months. this is going to move pretty quickly. august 20th we're going to identify these vendors. and as soon as october, right, we're going to start seeing the application of this promise and promotion.

anybody? i'm going to hang out more in san francisco. >> [ indiscernible ] -- >> i shouldn't say that. she never speaks anyway. >> i actually sleep pretty well because i compartmentalize as well. as an example, one of the technologies that we all use every day to grab an uber and your uber can find you in a moment or even ordering a pizza, that kind of technology for us when calls come in has not been available to us until really the last few months. and after extensive effort to work with third party vendors who are helping to kind of pull this data together. a lot of it has to do with the state of our technology, which makes it a lot harder. moving from this analog to a more digital level is going to make that technology much more accessible to us, so that we can

use that type of quick information that you use to catch a ride or to get your lunch to get help to you, whether it's law enforcement or a medical response or fire. so it just speaks to the ability to have access to this kind of technology much quicker. we alone would have been able to go to. secondly, this is probably just as important, this will provide us with a lot more resiliency and redundancy. the governor explained a little bit and mayor breed about how this allows us to have more mutual assistance between other jurisdictions and their 911 centers because we don't have to put everything in a suitcase and walk across the street. we'll be able to flip a switch and work out so that if we have an earthquake or a potential power outage that's extensive, we very quickly will be overwhelmed at our center.

so this allows us to go to other jurisdictions who can pick up and get those calls and make sure help is getting to people when they need it in the time they need it. >> you mentioned the fee. what is the fee and who pays it? >> it's going to be one flat fee across the board. we have multiple fees right now. $0.33. we are authorized to go higher. we are very confident that we will not need to go to what is authorized, which is closer to $0.80. $0.33 puts us on the lower tier. current landline users are paying $0.50. that will use to $0.33. a disproportionate amount of smartphone use is text and data, not voice. so we have a system that's

collapsing in terms of its funding capacity, and that's why we have been struggling to get this up in sacramento. fortunately we were able to get it in the budget. we had a few supporters from north state that experienced the ravages of mother nature's fury as it relates to the campfire, and i think that really truly brought home this reality and need. so i just want to acknowledge them because they did something within that party that often is not done when encouraged to do the right thing despite the political consequences. i couldn't be more proud of those two individuals as well as the others in the legislature who supported this. the first day in the nation since 1973 that mandated 911. we have lost our leadership a bit. we're now going to reassert our

leadership. 27 million people use this system. we have 1.4 i think just here in san francisco. you drop even for a minute the calls, that literally puts lives at risk. so it is not, again, an exaggeration at all. this is a life-saving fee that will go a long way to making california more resilient, more capable in emergency environment to do justification to it, that is to have someone to answer the phone in an emergency 24 hours a day, seven days a week. >> [ indiscernible ] -- >> those companies are competing for these contracts, so all of this is in collaboration and partnership with those

companies. we'll see. i don't know who will wind up winning these business, but there's some well-known brands in the state that are competing. i don't know if you want to talk more about the deeper collaboration with cellphone companies or maybe just flesh out other attributes of this system very, very briefly. >> sure. >> thank you. >> in regards to the cellphones, what this will do is harden that 911 connection from our community member on the street, whether you're using a cellphone, your office phone, your home phone. that connection through your provider, that's up to that vendor to be able to harden their infrastructure. but once it recognizes that you have a 911 call, we're going to create redundancy and resiliency in the network so it can get to our local dispatch center. that's what our job is, to make sure that 911 call is received, routed to the appropriate peace app as quickly as possible.

we believe it can be done in 3 seconds from the time you hit 911 to the time the dispatcher receives the call. >> full disclosure these things will take a few years. they don't just happen overnight. by december 2022 it should be fully operational. [♪] san francisco, 911, what's the emergency? >> san francisco 911, police, fire and medical. >> the tenderloin. suspect with a six inch knife. >> he was trying to get into his car and was hit by a car. >> san francisco 911 what's the exact location of your

emergency? >> welcome to the san francisco department of emergency management. my name is shannon bond and i'm the lead instructor for our dispatch add -- academy. i want to tell you about what we do here. >> this is san francisco 911. do you need police, fire or medical? >> san francisco police, dispatcher 82, how can i help you? >> you're helping people in their -- what may be their most vulnerable moment ever in life. so be able to provide them immediate help right then and there, it's really rewarding. >> our agency is a very combined agency. we answer emergency and non-emergency calls and we also do dispatching for fire, for medical and we also do dispatching for police. >> we staff multiple call taking positions. as well as positions for police and fire dispatch. >> we have a priority 221. >> i wanted to become a

dispatcher so i could help people. i really like people. i enjoy talking to people. this is a way that i thought that i could be involved with people every day. >> as a 911 dispatcher i am the first first responder. even though i never go on seen -- scene i'm the first one answering the phone call to calm the victim down and give them instruction. the information allows us to coordinate a response. police officers, firefighters, ambulances or any other agency. it is a great feeling when everyone gets to go home safely at the end of the day knowing that you've also saved a citizen's life. >> our department operates 24 hours a day, 7 days a week, 365 days a year. >> this is shift work. that means we work nights, weekends and holidays and can involve over time and sometimes that's mandatory. >> this is a high stress career so it's important to have a good

balance between work and life. >> we have resources available like wellness and peer support groups. our dispatchers of the month are recognized for their outstanding performance and unique and ever changing circumstances. >> i received an accommodation and then i received dispatcher of the month, which was really nice because i was just released from the phones. so for them to, you know, recognize me for that i appreciated it. i was surprised to even get it. at the end of the day i was just doing my job. >> a typical dispatch shift includes call taking and dispatching. it takes a large dedicated group of fifrst responders to make ths department run and in turn keep the city safe. >> when you work here you don't work alone, you work as part of a team. you may start off as initial phone call or contact but everyone around you participating in the whole process. >> i was born and raised in san francisco so it's really rewarding to me to be able to help the community and know that

i have a part in -- you know, even if it's behind the scenes kind of helping the city flow and helping people out that live here. >> the training program begins with our seven-week academy followed by on the job training. this means you're actually taking calls or dispatching responders. >> you can walk in with a high school diploma, you don't need to have a college degree. we will train you and we will teach you how to do this job. >> we just need you to come with an open mind that we can train you and make you a good dispatcher. >> if it's too dangerous to see and you think that you can get away and call us from somewhere safe. >> good. that's right. >> from the start of the academy to being released as a solo dispatcher can take nine months to a year. >> training is a little over a year and may change in time. the training is intense. very intense. >> what's the number one thing that kills people in this country?

so we're going to assume that it's a heart attack, right? don't forget that. >> as a new hire we require you to be flexible. you will be required to work all shifts that include midnights, some call graveyard, days and swings. >> you have to be willing to work at different times, work during the holidays, you have to work during the weekends, midnight, 6:00 in the morning, 3:00 in the afternoon. that's like the toughest part of this job. >> we need every person that's in here and when it comes down to it, we can come together and we make a really great team and do our best to keep the city flowing and safe. >> this is a big job and an honorable career. we appreciate your interest in joining our team. >> we hope you decide to join us here as the first first

responders to the city and county of san francisco. for more information on the job and how to apply follow the links below. hi, i'm lawrence. doing a special series about staying safe. let's look at issues of water and sewer. we are here at the san francisco urban center on mission street in san francisco and i'm joined today by marrielen from puc and talk about water and sewer issues. what are things we should be concerned about water. >> you want to be prepared for that scenario and the

recommendation is to have stored 1 gallon per person per day that you are out of water. we recommend that you have at least 3-5 days for each person and also keep in consideration storage needs for your pets and think about the size of your pets and how much water they consume. >> the storage which is using tap water which you are going to encourage. >> right. of course at the puc we recommend that you store our wonderful delicious tap water. it's free. it comes out of the tap and you can store it in any plastic container, a clean plastic container for up to 6 months. so find a container, fill it with water and label it and rotate it out. i use it to water my garden. >> of course everyone has plastic bottles which we are not really promoting but it is a common way to store it. >> yes. it's an easy way to pick up bottles to store it.

just make sure you check the label. this one says june 2013. so convenient you have an end date on it. >> and there are other places where people have water stored in their houses. >> sure. if you have a water heater or access to the water heater to your house, you can drink that water and you can also drink the water that the in the tank of your toilet. ; not the bowl but in your tank. in any case if you are not totally sure about the age of your water or if you are not sure about it being totally clean, you can treat your water at home. there is two ways that you can treat your water at home and one is to use basic household bleach. the recommendation is 8 drops of bleach for ever gallon of

water. you add 8 drops of bleach into the water and it needs to sit for 30 minutes. the other option is to boil water. you need to boil water for 5-10 minutes. after an earthquake that may not be an option as gas maybe turned off and we may not have power. the other thing is that puc will provide information as quickly as possible about recommendations about whether the water is okay to drink or need to treat it. we have a number of twice get information from the puc through twitter and facebook and our website sf water.org. >> people should not drink water from pools or spas. but they could use it to flush their toilets if their source are not broken. let's look at

those issues. >> sanitation is another issue and something people don't usually or like to think about it but it's the reality. very likely that without water you can't flush and the sewer system can be impeded or affected during an earthquake. you need to think about sanitation. the options are simple. we recommend a set up if you are able to stay in your building or house to make sure that you have heavy duty trash bags available. you can set this up within your existing toilet bowl and once it's used. you take a little bit of our bleach. we talked about it earlier from the water. you seal the bag completely. you make sure you mark the bag as human waste and set it aside and wait for instruction about how to dispose of it. be very

aware of cleanliness and make sure you have wipes so folks are able to wash up when dealing with the sanitation issue. >> thank you so much, >> once i got the hang of it a little bit, you know, like the first time, i never left the court. i just fell in love with it and any opportunity i had to get out there, you know, they didn't have to ask twice. you can always find me on the court. [♪] >> we have been able to

participate in 12 athletics wheelchairs. they provide what is an expensive tool to facilitate basketball specifically. behind me are the amazing golden state road warriors, which are one of the most competitive adaptive basketball teams in the state led by its captain, chuck hill, who was a national paralympic and, and is now an assistant coach on the national big team. >> it is great to have this opportunity here in san francisco. we are the main hub of the bay area, which, you know, we should definitely have resources here. now that that is happening, you know, i i'm looking forward to that growing and spreading and helping spread the word that needs -- that these people are here for everyone. i think it is important for people with disabilities, as well as able-bodied, to be able

to see and to try different sports, and to appreciate trying different things. >> people can come and check out this chairs and use them. but then also friday evening, from 6:00 p.m. until 8:00 p.m., it will be wheelchair basketball we will make sure it is available, and that way people can no that people will be coming to play at the same time. >> we offer a wide variety of adaptive and inclusion programming, but this is the first time we have had our own equipment. [♪]

>> clerk: and both commissioner bonilla and anderson are on their way. oh, first one is here. okay. super quick, if we could just get everyone to turnoff any sound-producing devices that would go over during the meeting. also, we would ask that you take any secondary conversations outside so the meeting can proceed as efficiently as possible. if you speak today,