>> thank you so much for coming today. it's a gorgeous day and always the hottest day when we do these announcements. i just want to say you have an amazing team up hear that i want to call out. we have principal dunbar. thank you for everything you're doing. [ cheering and applause ]. >> and we have two of our fabulous mayors here in san francisco and oakland, mayor breed and mayor shaw. thank you. [ cheering and applause ]. >> and we have our amazing team here of our superintendents kyle and vincent, thank you for everything that you're doing. [ applause ]. >> we have anthony from the sales force foundation too. thank you, ebony. [ cheering and applause ]. >> doing work like this really does take a team. one member of our team is not up here and we're thinking a lot

about him. that is ed lee. it was really mayor lee that had the vision that we felt so strongly about to work on the 12 middle schools. that was seven years ago and now we can see today here is this incredible manifestation of our middle schools getting rebooted and it's in his memory that we're doing this work. let's remember him and let's say thank you as well to all of you for being here. thank you for your support of our kids. thank you to the kids also. so thank you guys for coming here. [ cheering and applause ]. >> one thing about doing this is the kids are always like, this is boring, when is it over? it's going to get worse before it gets better. [ laughter ]. >> i apologize. no, it's okay? you're interested in this? all right.

all right. then let's do it. thank you, principal dunbar for welcoming us to this beautiful presidio middle school and to you and all the staff at presidio that make a difference for our kids. thanks to our great partners and all of our leaders and great principals here. if you're a principal in san francisco or oakland, would you just stand up and be recognized. [ cheering and applause ]. >> you know, these principals who are on the frontlines every single day in these schools and with these kids doing this leadership work. they have our best hopes with

them. as part of our program, as our principal innovation program, gets $100,000 a year over the last seven years to do what they think they need to do for their schools. i admire their creativity and desire to improve the education of each school, but i just want to thank them for their hard work and dedication to the schools. it's so powerful. and i also want to thank the kids. thank you for all of your hard work too and everything you're doing to have a great education. because i'll tell you, the best ideas for our schools come from our kids. as we've been working with the schools, of course we have ideas and our visions and we remember when we were in school or when we were in middle school, but what it means to be in middle school today is different than what i was when i was in middle school. thank you to you guys for keeping us in touch with what's important and using your voices

and also speaking your truth and saying what you really want for your school. it's the kids actually before you who have graduated and over there at george washington high school who said that they wanted a new playground, that that was very important to them. you can thank them because they used their voices and said that's what they wanted. that's why we're here very much today. keep in mind as you go forward that we want to hear from you, what you're doing. we're all here because of you. we're all here because we believe in each and every one of you. we believe in your future and we believe that you are going to create an amazing future. we've had our chance. our chance is over. [ laughter ]. >> now it's your chance. so we're looking for you to be the leaders and to take us forward and hope fulfully. i'm here as your neighbor, not just a c.e.o.

when it comes to our public schools, a lot of people say they want to help but they don't know how to. well, a few years ago ago, some of you heard this story before, i came over here, walked through the door, and i said to the principal, how can i help? what can i do? that's a message for each and every one of us. the principal is the local c.o. of that school. all we have to do is knock on that door and say, how can we help you? every c.o. can adopt a public school. every company can adopt a district. every one of us can do something. i think that that is what is so powerful. ultimately, it's the connection with the principal that's so important the more work that we've done in the public schools, we just get reminded of that over and over again. in my mind, i always say how do i make presidio the best school on the planet? each of us wants the best for

our kids and make these the best schools that we can. so often it's the principal that knows how to make that happen. thank you to our principals. thank you for what you're doing. this has been an amazing process for me. as i've been working on presidio middle school, i've had a lot of friends who have gone through this school and i didn't know that when i started the process. i'll tell them this story. i've adopted this school and this is what we're doing and so forth. different friends of mine have said, i have went there, did you know i went there, one of our board members went there. the amazing thing happened is my mom came to me and said she was here for one year. [ laughter ]. >> isn't that amazing? so my mom was here for one year. i don't know how she did that. i don't even know how that happened, but luckily i got some kudos from my mom when i said we're working on presidio middle school.

so we so stronger believe at sales force that we're here for all of our stakeholders, not just the shareholders. we're here to serve communities, public schools, everyone who is part of san francisco, oakland, or anywhere we're doing business. we're thinking about the bigger picture. that is how we guide our company's management and our leadership. this is part of our mission. that's who we are at sales force. that's very much why for the last seven years sales force has forged really an unprecedented collaboration with the school districts of san francisco and oakland. we are happy to be their largest b benefactors to support them. our journey has only started. we are at the beginning of what we can do with the schools. we are committed to the long term for our schools. we are there for our districts

and for all of you. it's why we adopt public schools at sales force, 34 of them in the bay area. 100 around the world that have the same spotlight on them that presidio does. here we have a commitment that every one of our senior vice presidents at sales force has a adopt a public school. it's part of their responsibility. this school is my school, so they lucked out. [ laughter ]. >> but a lot of the schools have the same level of attention and support. our colleagues who i want to thank and who are here have given 4 million hours in volunteerism since we started the company. if you're a sales force employee, raise your hand so i can thank you. [ applause ].

>> i'll tell you, these results, it's really working. we monitor if we're doing the right things. we see these incredible results for san francisco and oakland. for full-time teachers for math and technology. a surge of kids who are enrolled in stem and computer science. more young women and more students of color. higher attendance rates. higher math scores. higher grades. you guys all have to get higher grades now, isn't that good news? that's what we're expecting you to be in school more and have higher grades because of this. this year we're going to give another $17.2 million to san francisco and oakland public schools. incredible. [ applause ]. >> i'm excited that we've given more than $67 million to these local schools. congratulations to you. we are well on our way to giving

$100 million to local san francisco and oakland public schools. i hope that is just the beginning. [ applause ]. >> you know, i mentioned mayor lee and mayor lee is no longer with us, but our work together today is an homage to his life and legacy. we see the results of the partnership right here at presidio. when i adopted this school, i asked the students, what do you want? and they said, we want more fun. i said, well, what does more fun mean? well, we want more fun at school. what does that mean? we want more computers, better networking, faster networks, better, faster wifi. and we want to have a better playground too. is this a better playground? >> yes. >> did you like the prison yard that we had for you here before?

no. we thought it was designed by one of the best prison yard design groups. you voted to change it, so we did. where is ron who designed the playground? right over here, ron. [ cheering and applause ] thank you, ron. because when the kids said we wanted a new playground, we hired ron. he is one of the top playground designers in the world. he's done a lot of amazing things. he came over here and he said, my vision of a school playground is just a big pile of dirt that kids can play in and create whatever they want, that i admire the creativity of kids. and i thought maybe that wasn't going to go over very well. but ron is still after that idea. then we came up with a huge vision for what the playground could be. then the kids who were here

before you said we don't like that. that's not a very good idea. we said, fine, why don't we work together. so we created a class where those kids could work with us and ron. for a year they designed the playground you now have. so this playground is designed by the students of the middle school. that is pretty cool. if you're liking it and feeling like they made the right decisions, you should really congratulate them. if you don't like the decisions they made, they're right over there at george washington, and you can go talk to them about it. with a help of a grant at sales force, we teamed up with the school's security guard to start a new book club. some of the students in the club were able to attend a book event with the author angie thomas.

[ applause ]. >> i'm trying to give you inspiration that everyone here can adopt a public school. to walk down a few blocks from your house just like i did. to knock on the door of the principal just like i did and let that journey unfold for you. it's very exciting. the most important thing is to listen to the kids because they have the answers. they represent the future of our world. that's why we do this work, so that they have the education they need to be successful in the future and to take care of us because we're getting old. we're going to need you to take care of us. thank you very much, all of you. thanks to all of you for being here. we're so grateful to everyone. thank you. [ applause ]. >> mayor breed: i'm next. thanks to sales force and mark beniof and all the work that you

have done to change lives in san francisco. what's so amazing about sales force and their incredible leader, mark, is that public service is embedded in what this company stands for. it's not providing software only, which is a great resource to have, but it's making sure that we are all doing our part to give back and support our surrounding community. i'm so proud you're a native san franciscan. we appreciate all you have done and will continue to do to improve the lives of all san franciscans. thank you so much, mark. [ applause ]]. >> mayor breed: i've got to say mayor shaf thinks it is san francisco and is surprised that

the rich man is shining bright with the sun. every now and then the sun shines on the west side of san francisco. i can't help but go back to my time i spent in san francisco. i wasn't probably as well behaved as some of the kids are here today. in middle school, i was a handful. in fact, i'd always have to go to our girls' counselor's office and say it wasn't me this time. the thing about the teachers and principal, they never gave up on me. they supported, encouraged, listened to me. school was my sanctuary. coming from a community -- i lived in public housing. there was a lot of challenges in my community. i was so blessed to have

incredible teachers, counselors and principals. i played french horn at franklin ben and i wasn't that bad at it. the opportunity to be a part of an incredible community was what inspired me to want to also give back. because i wanted to make sure that every young person in this city had an opportunity to succeed and to do whatever they want to do in life. there are people who invested in me at a time when i didn't understand what it meant to support the efforts and the work that i was doing in school. now i get it. they were preparing me for a better future. that is our responsibility. it is a responsibility that i don't take lightly. sales force has been at the forefront of really investing, but also holding others accountable to do more to invest in our young people. we have the resources right here in san francisco.

there was a real disconnect between my community and what was happening downtown in the financial district. a real disconnect between all the possibilities that existed in this city. it's why i started opportunities for all, to make sure that every high school student has access to a paid internship. i know sales force provides incredible internship opportunities so these young people can learn firsthand what happens in the world of finance, technology, or any industry they choose to be a part of. whether they want to take over when mark retires in a couple of years. [ laughter ]. >> mayor breed: he says you have to take care of him on top of taking his job. whether -- i mean, i'm term limit out eventually. we're going to need new mayors, councilors, principals. we're going to need the next generation to not only take over the world in all these amazing

positions, but we're also going to need you to save our planet. there is a lot of work to be done and it starts right here, making sure that no child is left behind, no matter their financial circumstances, no matter if they were raised like i was by my grandmother in public housing, no matter where they come from in the four corners of this city, we want to make sure that we invest in our young people and that they have successful. that's what today is about. yes, it is a significant contribution, larger than any we've received in the city, but it's a personal commitment from mark beniof and sales force, many of our officials and others, to do better, to make sure we are taking care of our young people every single day. it matters. it's the difference between what happened in my family. i became mayor and, sadly, my brother is still incarcerated. i lost a sister to a drug

overdose. this is the same family, the same community. what a difference it makes when you make the right investment. so let's make sure that we listen to what mark is talking about. all of the companies out there in san francisco, we're coming for you so that you can take care of our kids and our future. [ cheering and applause ]. >> mayor breed: we all have to start taking responsibility for everybody else's kids too. that's what today is about. i want to make sure that ten years from now that these young people are prepared for the future, they're prepared to take over our jobs. i can tell by the look in their eyes that they're going to do just that. so today is a celebration. thank you all so much for joining us here today. at this time, i want to introduce my sister from across

the bay. she's making it happen in oakland and she's doing great things every single day on housing, on education. i'm just so grateful to have a partner to address so many of the challenges that we know we face in some incredible cities by the bay. ladies and gentlemen, oakland mayor, libby schaaf. >> i brought the oakland weather with me. >> it is so good to be here in our bay area. we may have two cities, but we have one bay. we have one bay area. we know that we rise or fall togeth together. also in memory, since you invoked the memory of our mayor ed lee, someone who lived the

values of regionalism. one thing i hope you all know about the mayors of oakland and san francisco is we are home-grown girls and we are graduates of our public school system. [ cheering and applause ]. >> now, i want to pile on to london's challenge to the corporate community. there is a lot of talk these days about shareholder responsibility, how that is a thing of the past and we need to move on to stakeholder responsibility. i challenge other companies to do what sales force has done. that is put your money where your mouth is and put your love where your money is. the fact that sales force does not just pay lip service to the idea of corporate responsibility but they invest deeply and they

invest with humility. i don't know if i've ever heard a c.e.o. use the word "listen" so much in a speech. i know you have not heard a lot of c.e.o. speeches, but i have. it's not a verb that comes up often. sales force approaches this partnership with our school district with a huge sense of humility, with a curiosity and a desire to learn from you young people who are the stakeholders. that is something that i think has made you successful in business, but it is also making you a success in our community. the fact that you don't just write a check, look at the love of all these blue-shirt-wearing geeks in the back row. notice they let the kids sit in the shade and they are roasting in the sun back there.

that is love. now, i want to talk about what excites me so much specifically about the investment in oakland. young people, we throw around this $8.7 million. let me say it in the long form $8,700,000. okay. think of a stack of $1 bills. that's some serious cash. that is just this year. i just want to recognize that since you began partnering with oakland, you have increased your investment every year. [ cheering and applause ]. >> since london had a go back in your time machine, you're going to have to indulge me a little bit too. we all can picture in our minds that teacher, that teacher that changed our lives, that teacher

who is the reason that we developed the confidence, the vision, maybe the hutspah to be where we are today. what excites me about this year's investment from sales force is a new focus on teacher recruitment and retention. [ applause ]. >> teachers like ms. ducatz. she was my dance teacher at skyline high school. when i started running for mayor, she would show up at all my events. she would raise her hand and inform everybody that would listen that when i was in high school i choreographed a dance number where i literally leapt off a tall structure into the trusting arms of my fellow dancers and that she knew i was going to be a great mayor because i have always been a risk taker.

there she was. my high school teacher tracked me down to support me for running for mayor in my hometown a lot of decades later. trust me, my young friends, when i went to high school, i took typing class. there were no computers. there was no internet, no facebook, no snapchat, no fortnite, none of that stuff. and yet, when i became the mayor and visited my old high school campus, it didn't look a lot different. now sales force has changed that with a deep investment in computer science. you all probably don't know what a type-writer is, do you? do you know who a type-writer is? i see a blank look right there. it's all right. it's all right. you don't need them anymore. yeah, you. i am also truly excited in our

investment in our newcomer population. i am extremely proud to be possibly the most unapologetic city mayor in america. [ applause ]. >> we know that our region thrives because of its commitment to inclusive diversity, and we recognize that while everyone in this expensive bay area is struggling, there is a special need from our families who are fleeing oppression, violence, and seeking opportunity in this country. we want to welcome them and help them be successful and thrive in our communities which we want them to feel is home. in oakland, we know that, like

san francisco, we struggle with homelessness. and yet, when we look at our homeless population of our students in schools, half are newcomer, uncompanied minors. that is something that deserves our serious attention, love, and care. thank you for investigating in th that. [ applause ]. >> finally, i want to recognize your continuing investment in middle schools. middle school was miserable for me. it was a hard time. and yet, it is one of the most crucial turning points in our life, when you find your identity, where you start to dream big, where you start to see your future unfold before you. as i introduce our next speaker, i will share something personal because i know she's going to go into a little bit more depth

about the oakland investment. one little fun fact about the two of us. i see you, principal. we are both the mothers of middle school, public school students in oakland. so to our incredible, heroic middle school principals, this investment could not be more deserved than by the leaders that take care of not just our babies, but literally our babies. it's my pleasure to introduce to you the superintendent of the oakland unified school district, kyla johnson. trammell. [ applause ]. >> thank you all for being here. i want to give a shout out to my

tour guide so i could see the campus. thank you for your hospitality and touring us around. if you can repeat after me. "i am because you are." i am going to flip that a little bit. "i am because we are." this was an old african proverb that my grandmother said to me a lot. it resonates in terms of why we're here beyond the cameras, beyond all the lights. really what i believe is in mark's heart and all of our hearts is that we are much better together than we are as individuals. when we all come together with our brilliance, when we come together with our resources, when we come together with our determination for these students, we can do impossible things. i truly believe that. if there's anything that you all get out of today. it's, one, that i believe mark has not only set forth a vision, but actually a pretty concrete

model in terms of how corporate can work hand in hand with school districts. i think there's so much more we can do if we work together. i want to talk a little bit some of the journey we've been on in oakland, specifically around middle schools. i want to give a shout out to some of my middle school principals, superintendent. i know there was a lot of them that worked together with mark. so the listening isn't lip service. it's really him coming and listening to what are the needs in the schools. oakland and san francisco, we have similar challenges, but there are differences. there is a different context. he really took the time, hours, to really listen for us to craft the best way to use the resources so that we would have impacts. so we really decided that we would focus on middle school, knowing that ultimately we want our kids to graduate, not only prepared for college, not only prepared for work, but prepared to be thriving, productive citizens. so really wanting to have a deep investment in middle school,

knowing how critical that adolescent time is, to prepare kids to actually be their best selves in high school. we're starting to see some gains in math achievement. we focused on investing and professional development for teachers. across the united states, it's very challenging to actually recruit math and science teachers. particularly right now in the bay area to retain. who believes that living in the bay area is expensive, raise your hand. okay. so we're working creatively, the mayor, corporate, public school systems to figure out how can we make a place? we cannot can thriving cities unless our public servants can afford to live in the city. am i right? that is a problem that we all need to take ownership of, and mark is doing that with us in terms of really developing pipelines. in terms of preparing kids for the world of work, we've really

focused on having not only a few computer science classes in some of our middle schools, but really thinking of a clear pathway. we know for students that look like me, we want to give them exposure early and be able to see themselves as future marks, entrepreneurs, anything they want to be in middle school before they get to high school. so we've grown from having computer science classes in two of our middle schools, access to 82 schools to now over 1,750 students in our middle schools and working on improving the rigour of those programs. i'm a big believer that computer science is a language, just like spanish, just like french. so whether a kid goes into stem field, that's great, but we want all kids to understand the devices that they're using and how they work. that is a right every kid should have as part of their education. when we're thinking about what education should be in the future. we're now on the pathway to have

that as an integral part of our curriculum in middle school. finally in terms of our newcomer population that's growing leaps and bounds. we want to support our students to be their best selves. with this partnership we have developed for supports for students in terms of mental health, any other wrap-around services. so when they enter the country they can be as successful as possible. those are some of the concrete examples in the way this partnership has helped us. i want to challenge you, when you look around the world, you really do see the village here. you see some of our teachers and principals that are here. obviously what we're all here for, which are students. but i see folks from non-profit. i see elected officials. i see corporations. so again, when we're all with the gifts that we have, with the

resources and the talents that we have when we come together, we really can support all of our students in both cities. thank you all for the investments and thank you all for being here. [ applause ]. >> without further ado, i would like to introduce my partner in crime on similarly dr. matthews was raised in san francisco. so we both have the privilege of leading school districts. he is the former state administrator and superintendent in san jose and now the wonderful superintendent of san francisco. he is my friend and my mentor. so i would like to bring him to the mic. [ applause ]. >> good afternoon, everyone. i'm going to try that again. good afternoon, everyone. this is an exciting afternoon, an exciting day. i want to thank sales force for

not only what you're doing this year, but the last seven years. it's been amazing to watch this happen over time. actually, one of our principals, he's in the back, i want, charles, if you can stand up just for a second. [ applause ]. >> i just wanted you to place a face with the many middle school principals who are sitting in this room today. think about the challenge that they're presented with. six years ago our community came together and we created a vision of where we wanted our students to be and what we wanted our graduates to look like. we called that vision 2025. we were all in agreement that this is what we wanted, but we knew we would not be able to get there without significant changes in how our schools operate. we knew there is no way we could make that happen with just the public dollars that we had. sales force came in and they listened. you heard that earlier.

they listened to what we were saying. they made the commit to support that vision, that every student would discover their spark along with a strong sense of self and purpose and graduate ready for college and career. we've been able to go much further much faster because of this partnership with sales force. we would not have been able to get where we are today without that partnership and without sales force coming in and being that partner with us. with the investments from sales force in stem, we created the nation's first pre-k computer science program and we strengthened our math instruction. sales force is helping us transform the middle school experience for our students by encouraging principal-led innovation and enabling more hands-on student learning. as i said earlier, this does not happen without sales force being there. the results speak for themselves. our district is the first urban

district in california to exceed 50% proficiency in mathematics. i'm going to wait for the [ applause applause. [ applause ]. >> under the new common core aligned assessments, the number of students studying computer science over the last five years has grown from 700 students, five years ago it was 700 students in san francisco unified studying computer science to 25,000 today. [ applause ]. >> one of the things that you need to understand is when we had 700 students in computer science, most of those students were white or asian males. today those 25,000 students are reflective of our demographics of our district, more latino students, more asian students,

more women. so let's give that a big round of applause. [ applause ]. >> you heard a bit about my background. i've had the pleasure and privilege -- this is my 14th year of being a superintendent. there is supposed to be a gasp because i just can't possibly be that old. there you go, i like that sound. 14th year of being a superintendent in four large urban school districts. in each and every one of those previous districts, my hope and what i prayed for was a strong partnership with the community partners. sales force is not only the best partnership that i've ever seen. it is actually the model for what these partnerships should look like. from the bottom of my heart, i thank you. i thank each and every one of you. this is what it takes to make it happen for our young people. being involved, standing

shoulder-to-shoulder, listening, rolling up our sleeves, and making it happen. so thank you to you all. [ applause ]. >> now it's my pleasure to introduce the chief philanthropy officer for sales force, ms. ebony beckworth. [ applause ]. >> thank you, dr. matthews. i have the honor and privilege of wrapping this up and bringing this home, and i promise to be brief. [ laughter ]. >> hi, mark's mom. [ laughter ]. >> so i just want to say -- and i'm sure you all feel the same -- that i am so inspired to be here today celebrating this partnership, celebrating youth students, and celebrating our public schools. this is really amazing work we're doing and it's so important. as mark said, we really want to issue a call to action to all c.e.o.s and to all companies to adopt a public goal. we feel that it's so important.

yes. i'd like to thank all of the speakers for being here today. we know that this work wouldn't be possible without us working and partnering together. i would like to thank all of the sales force people for being here. and last but not least, i would like to give it up to the students, not just the presidio middle school students, but all the students who make up our bay area. let's give it up to them. all right. thank you all for being here and have a wonderful afternoon. thanks, everyone. [♪]

>> hi everybody, we down here at the /ep is a center which is our pop up space down here in san francisco where we operate a store front to educate the policy from the home owner who has center which is our pop up space down here in san francisco where we operate a store front to educate the policy from the home owner who has never done anything in the house to the most advanced structure engineers we have working around here. we we're

going to here from kelly to talk a little bit about san francisco. how are you doing kelly? >> very well, thank you for having us here. >> in front of us, we have a typical soft story building. when i see this, i think this is some of the most beautiful architecture our city has. a lot of people don't know these are problematic buildings. why don't you tell us about some of the risks he we have in these buildings? >> soft stories are vulnerable in past earthquakes and the northridge earthquake to this type of building and character of building. when we talk about the soft story, what we're talking about is generally a ground story that has less wall or other /pwraeugs to resist the lateral forces that might be imposed by the earthquake. so we're looking for something that is particularly weak or soft in this ground story. now, this is a wonderful example of what some of the residential

buildings that are soft stories in san francisco look like. and the 1 thing that i would point out here is that the upper force of this building have residential units. they have not only a fair amount of wall around the exterior of the building but they also have very extensive walls in the interior and bathrooms and bedrooms and corridors and everything that has a certificate amount of brazing yea it's significantly less country /srabl in those stories. now very often, we get even a garage or storage or sometimes commercial occupancy in this ground story. that very often not only has a whole lot less perimeter wall but it often has little or no wall on the interior. that wall is the earthquake bracing and so he see very significant bracing in the top floor and very little on the bottom. when the

earthquake comes and hits, it tries to push that ground floor over and there's very little that keeps it from moving and degrading and eventually /paoerblly keeping it from a collapse occurring. so we know they're vulnerable because of this ground story collapsing >> is this only a problem we see in sentence france? san francisco? >> no, this is certainly a national problem. more acute in western but more up to california, washington, moving out into other states. this kind of building exist and this kind of building is vulnerable. >> when you're involved with the community safety, this is a different way of thinking about these types of things. we had a community group of over 100 people involved and upper 1 of them. tell us about * how that conversation went. why did we

decide as a city or a community to start fixing these types of buildings? >> there were a lot of aspects that were considered well beyond just the engineering answer that these are vulnerable. and that effort brought in a lot of people from different aspects of the community that looked at the importance of these buildings to the housing stock and the possible ramifications of losing this /houbgs in the case of an earthquake. the financial implications, the historic preserve vacation s implication as you mentioned, these are very handsome looking buildings that are importance to the tourist city ask which make san francisco something that people are interested from outside in coming and visiting. >> it's such animation story when you think about the 10 years that the community spent talking about this /seurb but we actually did something about it. now we have an order unanimouses put in place to

protect 100,000 residents in san francisco and retrospective in 2020. so on behalf of residents and employees in san francisco, we want to say thank you for the work you've done in pushing this forward and making people more aware of these issues. >> and it was a fantastic community effort. >> so in an earth quake, what happens in these kinds of buildings? >> what happens when an earthquake comes along is it moves the ground both horizontally and vertically. it's mostly the horizontal that we're worried about. it starts moving the building back and forth and pushing on it. when you see i'm pushing on it, the upper stiff of the wall stay straight up but the lower floors, they actually collapse just like i did there. >> luckily, we can put this building right back up where it came from so it's a lot easier. now kelly,

obviously these aren't real frame walls here but when you talk about buildings, what makes the property for stiff? >> the easiest and most cost-effective type of bracing you can put in is either put in a brand new wall or to potentially go in and strengthen a wall that's already there where you don't need to have an opening is where you maybe have a garage door or access to commercial space, you might go to a steel frame or other types of bracing systems that provides the strength and stiff if necessary but at the same time, allows continued use of that area. but some combination of walls or frames or other tools that are in the tool kit that can bring the building up to the strength that's required in order to remove the vulnerability from the building so that when ground shaking comes, it in fact is a whole lot more resistant

and less vulnerable. ideally, this story down here would be made as strong and stiff as the floors above. >> if i'm a property owner, what is the first thing i should do? >> the first thing you should do is find professional that can come in and help you evaluate your building in order to, 1, figure out that indeed it does need to be retro fitted and 2, give you some idea of what that retro fit might look like. and third, evaluation and design to help you determine the retro fit requirement. >> well kelly, i can't thank you enough for being here today. thank you so much for your wealth of information on how we can take care of our soft story problem in san francisco. and you the viewer, if you have any questions, please feel free to visit our website

san francisco, 911, what's the emergency? >> san francisco 911, police, fire and medical. >> the tenderloin. suspect with a six inch knife. >> he was trying to get into his car and was hit by a car. >> san francisco 911 what's the exact location of your emergency? >> welcome to the san francisco department of emergency management. my name is shannon bond and i'm the lead instructor for our dispatch add -- academy. i want to tell you about what we do here. >> this is san francisco 911. do you need police, fire or medical? >> san francisco police, dispatcher 82, how can i help you? >> you're helping people in their -- what may be their most vulnerable moment ever in life. so be able to provide them immediate help right then and there, it's really rewarding. >> our agency is a very combined agency. we answer emergency and non-emergency calls and we also

do dispatching for fire, for medical and we also do dispatching for police. >> we staff multiple call taking positions. as well as positions for police and fire dispatch. >> we have a priority 221. >> i wanted to become a dispatcher so i could help people. i really like people. i enjoy talking to people. this is a way that i thought that i could be involved with people every day. >> as a 911 dispatcher i am the first first responder. even though i never go on seen -- scene i'm the first one answering the phone call to calm the victim down and give them instruction. the information allows us to coordinate a response. police officers, firefighters, ambulances or any other agency. it is a great feeling when everyone gets to go home safely at the end of the day knowing that you've also saved a citizen's life. >> our department operates 24 hours a day, 7 days a week, 365

days a year. >> this is shift work. that means we work nights, weekends and holidays and can involve over time and sometimes that's mandatory. >> this is a high stress career so it's important to have a good balance between work and life. >> we have resources available like wellness and peer support groups. our dispatchers of the month are recognized for their outstanding performance and unique and ever changing circumstances. >> i received an accommodation and then i received dispatcher of the month, which was really nice because i was just released from the phones. so for them to, you know, recognize me for that i appreciated it. i was surprised to even get it. at the end of the day i was just doing my job. >> a typical dispatch shift includes call taking and dispatching. it takes a large dedicated group of fifrst responders to make ths department run and in turn keep the city safe. >> when you work here you don't

work alone, you work as part of a team. you may start off as initial phone call or contact but everyone around you participating in the whole process. >> i was born and raised in san francisco so it's really rewarding to me to be able to help the community and know that i have a part in -- you know, even if it's behind the scenes kind of helping the city flow and helping people out that live here. >> the training program begins with our seven-week academy followed by on the job training. this means you're actually taking calls or dispatching responders. >> you can walk in with a high school diploma, you don't need to have a college degree. we will train you and we will teach you how to do this job. >> we just need you to come with an open mind that we can train you and make you a good dispatcher. >> if it's too dangerous to see and you think that you can get away and call us from somewhere safe. >> good. that's right. >> from the start of the academy to being released as a

solo dispatcher can take nine months to a year. >> training is a little over a year and may change in time. the training is intense. very intense. >> what's the number one thing that kills people in this country? so we're going to assume that it's a heart attack, right? don't forget that. >> as a new hire we require you to be flexible. you will be required to work all shifts that include midnights, some call graveyard, days and swings. >> you have to be willing to work at different times, work during the holidays, you have to work during the weekends, midnight, 6:00 in the morning, 3:00 in the afternoon. that's like the toughest part of this job. >> we need every person that's in here and when it comes down to it, we can come together and we make a really great team and

do our best to keep the city flowing and safe. >> this is a big job and an honorable career. we appreciate your interest in joining our team. >> we hope you decide to join us here as the first first responders to the city and county of san francisco. for more information on the job and how to apply follow the links below. >> i tried to think about this room as the dream room, where we dream and bring some of those dreams to life. i feel very blessed that i have been able to spend the last 31 years of my life doing it my way, thinking about things better interesting to me, and then pursuing them. there are a lot of different

artists that come here to work, mostly doing aerial work. kindred spirits, so to speak. there is a circus company that i have been fortunate enough to work with the last couple of years. i use elements of dance and choreography and combine that with theater techniques. a lot of the work is content- based, has a strong narrative. the dancers have more of a theatrical feel. i think we are best known for our specific work. in the last 15 years, spending a lot of time focusing on issues that affect us and are related to the african-american experience, here in the united states. i had heard of marcus shelby and had been in join his work but

never had the opportunity to meet him. we were brought together by the equal justice society specifically for this project. we were charged with beginning work. marquez and i spent a lot of time addressing our own position on the death penalty, our experiences with people who had been incarcerated, family members, friends of friends. pulling our information. beyond that, we did our own research. to create a picture that resonated with humanity. it is the shape of a house. in this context, it is also small and acts like a cell. i thought that was an interesting play on how these

people make these adjustments, half to create home. what is home for these people? the home is their cell. people talk a lot about noise -- very noisy in prisons. that is interesting to me. looking at the communication level, the rise of frustration of being caged, wondering, where does redemption fit into the equation here? [singing] i think both of us really believe the death penalty is wrong, and is flawed for many

reasons. the list is as long as my arm -- about several others. we feel this is important for both of us, personally, to participate in the debate of this issue in a way that we can help people frame it for a conversation.