district core. in addition to providing scooters in disadvantaged communities, we know that's not enough to have an equitable program. you need programs in place so people know why they're useful. it comes with equity and engagement o. it includes multiple li lingual services. then making sure scooters are affordable to everyone and all very robust low income plans that need to be available to everyone who is at the 200% federal poverty line or below and they do all have cash payment options and a

requirement to partner with other certifying agencies in terms of income verification. wfor ensuring that the program operates reliably, we require each to submit a labor harmony plan to describe their approach to management. and there's some summaries here of what each of the prosecutor s proposed but we've included the use of first source hiring which is an oewd as part of our terms and conditions for how they need to reach out for when they do their hiring. and lastly, in terms of our specific requirements, there have been a lot of questions with the sustainability of scooters but how sustainable is

the operation kwrufl? itself? the amount that has to be traveled and detailed reporting that allow us to assess this on an ongoing basis, checking vehicle miles that are logged in the operations and then also life cycle analysis by the operator to detail the life cycle analysis of the scooter components to understand what type of environmental impacts there might be from other aspects. and then finally, making sure we have a thoughtful roll-out plan and monitoring and compliance as part of a program. we have a ramp-up period through early 2 2020 for pin, line spind

jump and we want to ensure we're working out the operational kinks associated with the new system on a smaller scale but the permits clearly they will be getting 1,000 scooters each in early 2020 based on adherence to the terms and conditions and slightly different for scoot and we are starting at 1,000 scooters and recognising that they've worked out the same operational kinks through the pilot period and they've met the benchmark for low income plans, at least one for every two scooters and hit that earlier this year. we felt it was appropriate to start at 1,000. and thank then as i eluded to ae beginning, this is a an evolving program and we will have a monitoring and compliance of our process and that means holding

operators accountable for all of of the database, and i think one of the things we've heard maybe the most about in the past few months as we've is user accountability and so, i wanted to highlight a few of the things as part of this program. there are multiple channels for complaints, 311 or directly contacting the companies. you know, going through their website. we want multiple ways in which people can report complaints. each scooter needs to have a permanent unique identifier so that if you are able to catch that you can provide that as part of your 311 and then each of the companies is required to have a shared database of complaints they receive, not only the number of complaints they received but also their resolution method and what the

revolution was to track how complaints were resolved. on parking, i think we've solved a lot of our parking issues through the use of the lot 2 mechanism, but still may be misparked scooters. we have our taxi investigators that are available to respond to reports of misparked scooters and issue $100 citations for permitees when we find a misparked scooter. and very specific to sidewalk riding which is more difficult for us to directly enforce since it's a moving violation, as i mentioned before, we have a mandatory shared database of complaints how operators are tracking users and all of the permitees have agreed to find and suspend users for repeat violateses for sidewalk riding and while it may not be a 100%

fool-proof system, scoot was able to suspend 75 users for sidewalk riding. the permits allow for a potential expansion but any expansion behind the 4,000 require rigorous requirements to meet all of the terms and conditions and subject to mta discussions and so, finally, in conclusion, i would say that i think that the pilot program that we initiated over the course of last year has gone a long year showing scooters can be a safe, accountable transportation mode in sanfranciscsaninsanfrancisco and to expand the system and monitor and refine the program and

report back for further guidance. >> is there any public comment on this item, miss boomer? >> yes. >> would you please call that? >> sam mulicah? >> how many cards? >> three, but i think there may be one or two others. >> who wants to speak? >> five people and two minutes pies. >> skip created a work environment where i, a transgender person, was able to thrive, provide a top-notch health insurance. you've been able to receive much-needed medical care that had been out of my reach in the

past and i worked for employers who misclassified me as an independent contractor and so i'm deeply concerned about what i have seen any options with the other companies that have received a permit. of the four companies that received permits, at least two were already involved in lawn ir violation disputes. and at least one is using independent contractors in san francisco right now as i speak. three of the four are the same companies that in 2017 defied the sfta and from my perspective, the city has thrown out a local small company creating good jobs for people and brought in large corporation with histories of defying rules. i hope you will consider points and take action to protect our city and its most vulnerable citizens. thank you. [cheers and applause]

>> thank you, next speaker, please. >> alex april, followed by nema nemah rehimi. >> i invest in our local partners and hosted a climate equity during sf transit rider's week, sponsoring the youth, art summit with the exchange and we will be sponsoring bayview live later this month pu. we employ opportunities for all program and our most recent is a student from thoroughgood national high school. we give away helmets at events as well as allowing using to use a free helmet off of our spin app.

we are looking forward to bringing sustainable options to all of sanfrancisco. >> good afternoon. i'm a senior policy council with spin. as you know from the end of my last job, the most important part of what i do is connected to our workers.

i'm sure you can imagine that for our most vulnerable san a job for dependents, with the protection of san francisco and california employment laws and an employer who will protect your rights to organize and join the labor union. spin is that employer and three weeks ago when we learned tha to operate that, we did notes he taut. not hesitate. it's with the office and economic workforce development, we've engaged 1100 mission operations.

we have given people hope but we can only launch with 500 today. this cuts hiring needs by half. what do i say to the people we've hired and to our upcoming job fares and how will i take that hope away? reverse the decision. we don't use staffing agencies or 1099 gig workers. next speaker, please. >> danielle belitos and john santos. >> i jusi'm a minority owner ana

small business, doing business with city of san francisco. i like to, i guess, congratulate tom maguire for being a director with smta and you would like what is this commitment to small business? protect the small business. we don't have lawyers and we don't have anybody to protect us and we're experiencing hardship to say the least.

we are being put out of business due to just -- i don't want to call it certain type of decision, but you can call it for yourself when you see what i have to say and what i have to present. so my question to you, what is your commitment to small business and how important is a small business? we are african-american owned. we are being targeted because we're doing the right thing representing sfmta.

>> john santos by destore. >> i'm a ranger for skip and i was just shocked over what the discussion was, you know, because i'm still building my life and skip gave me an opportunity to get off tenderloin where i was living in an sro where half of the people would either steal something or take a scooter. ed jusit's just a bad area for d being with skip, i started out with getting two scooters at a time and now, i'm up to -- we're renting a salon in ter ternen ln

and i said maybe i can have your salon at nighttime so i can help you out didn't you can help me out. so serving the communities of concern, skip has done that for me and for a lot of people and i know a lot of rangers are in that same community and, unfortunately, most of them, don't finish or don't continue because of some other issues. i hope you give skip a chance and it's better to have not limited -- skip has experience here already. they're not paying me to be here.

>> last card, sanje dastore. >> i'm the cofounder and ceo of skip and skip, as you know, the sole operator not selected and i'm here to offer feedback in hopes of improving the program going forward. we started this knowing we could set a better example and we were the first to pa to pay employeea livable wage. we were the first ones to pioneer the advisory board and for us to be able to improve, meetings that i attended personally. the first ones to invent swappable battery packs, moving away from a workforce to provide all of the people we work with with jobs and we invented locking, a system required,

specifically for san francisco, dropping 311 and 90% to when operators who are now permitted to operate. those investments are hurting us disproportion autoly.ately. we requested advanced guidance and hr-frpbe learned about thise press and requested a stay requesting appeal and were denied, citing a lack of authority to provide a stay of any kind. we requested a meeting to discuss a stay and director maguire's office said he was not permitted given other commitments and to find a time that works for tom. today, i had the unfortunate experience of laying off several dozen of people in san francisco who worked passionately to work to make the city safer and more accessible. we gave our employees 60-days notice, even though san

francisco gave us 21. this is why companies like ours are looking to contractors instead of training and investing. i employ to evaluate how timelines are administered. >> thank you, sir, very much. >> i ask for a stay pending the appeal approximately thank you. thank you. >> seeing no public comment, public item is closed. directors, any questions for staff or comments on the overall proposal? >> one is, obviously, related to skip who was one of our pilot participants and i did speak about this with staff.

i. >> they will have a mutualheari. >> just to make it clear, because i think that everyone didn't know -- they thought they weren't part of the pilot that would handicap them but it didn't disadvantage people. thfrom hearing from the companys what they represented, it's problematic if we are having companies that are not meeting the standards that we've asked for and someone being disqualified. i think there's an investigation that needs to happen around some of the things we've read in the paper and stated here with companies not meeting the labor standards we have asked for.

i find in problematic to be bringing on new scooters during the worst weather of the year and it doesn't make sense and you think it makes more sense to have the inventory come when the weather is graduato greater to k through the kinks. last year there was spring and there was a bunch of scooters all at the same time and i know there's a lot of pressure to not have too many at once and i just question the logic of the

phasing doesn't seem to make sense and not an opportune time. >> it was based on getting the operators to 1,000, whether or no1,000,notwithstanding based oa weather event and we expected that may happen, but we know that rain in the bay area is fickle and so, if we have good weather in the winter, we don't want to argumen artificially der roll-outs if there's no need to do so. >> i understand we want it below the four thousand because people

are concerned but it makes more sense to do more now and maybe 750 instead of waiting and then maybe do the last 250 in february. i just feel like now makes much more sense and i think it will be less of an impact of when there's 4,000, right? that is the other effect we had happen last time. we went from zero to a lot of scooters and that's what will happen. you'll go from 2,000 now, 2500 now, roughly, to all of a sudden in the next sunny day in march 4,000. so i just feel like you won't get to achieve that kind of tpa*usinphasing in the way you d like to see it. >> to piggy-back on that line of thought, mr. park, good work on this, by the way. thank you, as i've been saying i

feel like san francisco is one of the first to get the scooters right and make them a part of our transportation network out there on the streets. do you feel that if it's going well to vice chair borden's points, do you have the authority, the leeway, the confidence that you could increase those numbers sooner than we're talking about now and the second part of that question question, have any of the questions had the number of scooters out on the street that they actually are permitted for? because i feel like although companies are currently permitted under the pilot -- you don't feel like i saw that many scooters out there. >> so in terms of specifically whether we have the authority, i may defer that to the city attorney's office but in terms of feeling confident in the roll-out schedule we have, we do, and we feel it's an appropriate roll-out.

given the number of scooters we have now, how much time it has taken us not only for the scooter pilot but also the jump pilot before. we know that it takes several months to work out operational kinks. i feel 500 scooters is what we feel is a viable system to start with and gave a good base for expansion to expand as feasible and that's the schedule we've laid out. do you want to say something on the specific legal authority? >> it's a roll-out that does really well and we're not seeing a lot of problems, can we loosen that up and allow them to bring more scooters on than we've laid out here? not exceeding the company? >> i'm the deputy attorney and the roll-out right now, as i unitunderstand it, is set forthn

the permits and at the request of the permitee and sfta, they could be amended to advance the roll-out. >> in terms of te deployment, yu don't have exact numbers, but i believe 600 t 1600 to 2,000 scoa day, reaching a company from 625 to 1250 in late august or early

september and there was a considerable increase since then. and one thing that we found through the pilot was certainly a lot of the initially deployed scooters disappeared quickly and in addition to sidewalk blocking, they have been great for operators in terms of maintaining their fleet and so, we're expecting and hoping to have a much more consistent deployment than we saw through the first few months of the pilot. >> well, i'm supportive of it and i know there's a lot of questions and we don't want to see them on the sidewalks and we want to keep everybody safe. but i think we're doing good work on this and i think we might be one of the cities that actually does enough upfront work that we can have these out there as an option. so good work on that. >> so one permit and one

non-permit, bringing up the issue of notice the companies with respect to hiring. can you just address that but i think in fairness to the companies if we're asking them to meet standards and i just want to make sure our notice to plans moving forward, to grant a permit or not or roll-out plan to the companies, is that sufficient notice and can you speak to that?

>> they shouldn't have to pay for people working and if they do, it's our fault. >> i have one more question. with respect to complaints, i'm wondering, i haven't checked recently, but i know the feedback i received from the distillery community and they have a lot of concerns about sidewalk riding. they're concerned as far as the 311 approach, basically, their response is 311, not very easy to use and so i would encourage staff to kind of work on making sure, like, for the app, the 311 app, it's easy to file a complaint if people need to and just look at that and make sure it's user-friendly, i guess. >> absolutely. making 311 more efficient and processing scooter complaints is a part of this and 311 is a least common denominator in

making complaints and we're requiring multi-lingual phone lines and 24/7 from the operator. there are multiple ways to file that complaint and so i wouldn't want to limit people to 311 and we've trade t tried to make it y as possible to make those complaints. >> mr. torez. >> the appeal process, how does long it last? >> i do not remember specific timeline. >> deputy city attorney, cleveland knowles, through the clear. scooter applicants who wish to appeal need to do so by october 22nd. and then there's a hearing process where the hearing officer will set timelines for briefing. >> did the other scooter companies -- and i didn't see the rfp, did you require them to offer helmets?

>> we required plans for how they would encourage and distribute helmets. hhelmets are not required but law. >> they changed my law to effective lobbying in sac sacramento. do you see there's room to improve their process within the appeal's process? >> maybe i'll take that. i don't want to say anything that might biased the neutral hearing office * officers. >> are there ways people can ameacan ameliorate the process. >> it's based on the hearing officer determining whether the director of transportation based

his decisions on substantial evidence. >> what are some of the issues lacking in information? not scum' skip's but in general. they have to have what? >> substantial evidence wouldn't determine previous actions, determined based on the straight document. >> the application kwrufl itseld pull up the slide again and our so application had eight primary categories listed here in the bullets. the safety and device standards, the pricing, the operation's plans to make sure scooters are available and distributed properly. and recharging maintenance and

hiring and layer and experiencing qualifications and each had multiple subcategories defined in the application. so we had a total of 62 criteria across the eight categories rated. >> for a pass you need what, 38? >> 70 something, but i have a question for you. so when -- >> they chose 70 for what is. >> high 70s. >> so the question is, for people going through the appeal's process, how long -- is there a stay door they stop --

had to stop as of today doing their business? how does that work? even for the customers, right? even their customers all of a sudden yesterday had a permit and found out today, now their customers are left in the lurch and you was wondering how that works? >> there is not a stay process and skip was required to seize operations as of this motioner. >> morning. >> when did this find that out? >> september 24th, 25th. i don't remember the exact dates. late september. >> any other questions? >> if you could go back to the slide with all of the numbers on it, because i think you said earlier that the four winners were substantially or subjectly better than the others. and i just can't quite square that with the results for lift, which is alslust.for lift.so ca.

>> sure, and i think we saw a pretty clear clumping or grouping of the top four in the mud or high 70s. there was a more than five-point gap between the fourth place score and lyft. with 11 applicants, you're bound to see a range, but from our spwrupljudgment and what we sawe applications, that the top four were clearly a notch above what we received from lyft. >> well, yeah. i think the words you used were subjectly better and i'm not sure six points on a 100 point scale is better. the question i wanted to ask, was the evaluation at all colored by your perception of your performance on bike share? >> no. >> and that wasn't one of the

criteria, correct? >> experience and qualifications for experience operating shared mobility. >> i'm not aware, were they a part of the earlier pa pilot? >> no. >> it sounds like not so good to be a part of the earlier pilot, though. [ laughter ] >> to your point, skip didn't have any major issues but they got a two and when i look at that, i have a hard time and they talked about creating a locking system and under safety, they had a low score. i'm not saying it was subjective but i could understand when i look at the numbers, i don't have the full questions so i can't evaluate them substantially. but what they described here in the room and i don't know what lyft described but what skip described in the room and what the score is for the corresponding categories don't seem to make sense.

i didn't see their application and maybe they didn't describe it. >> i just had one more question and you mentioned with the low-income plans that they're slightly different, which is really i it unfortunate for the economy. can you standardize that in the next round or midround or something like that so that you don't have a lot of co confused people? >> it's something we want to get better. this is an -- >> if they were wildly different, there's a justification to be different but they're all just about the same so why don't you make them the same? >> it's something to do as we take every step. we sraowe have reduced a lot of question marks making it more clear and low-income plans, those are things we can continue to increase consistency on going forward. >> thank you.

>> so just procedural clarification, this is an informational item. we're not voting or issuing the licenses as a board. i have two questions to ask and number one, was a criteria that you used in awarding to these four companies passed conduct backing up to the pay lot program, one of the amendments that i personally put in was considerinconsidering whether ts followed our rules or jumped into the market early when they shouldn't have. in this go-around, was a similar consideration part of the process? >> yes, so one of the major categories was experiencing qualifications which the physical capacity of the operators to deliver, but then, also, the experiences that

they're able to demonstrate to operate in san francisco and other cities and we looked at that. >> not a specific consideration like it was last time because there's a broader body of information out there? >> yes. >> and then, my second question retes trelates to the situation. folks are riding on the situation and i told folks you report it to the companies is i appreciate the responsibility that the companies are showing to take complaints. but i have to tell you, it's un-unsatisfying answer. so one of the things i've raised, these are technology companies, some of the smartest people in the world working on technologies and why isn't there a technological solution to riding on the situation. oi have been told skyscrapers. well, i'll tell you, i've seen

people ride these on the sidewalks where there aren't skyscrapers and if they're the problem, maybe we ask folk tkoz thifolks dothis everywhere. so let me just back up. what has been asked of now our four partners in this, for them do more than just rely on citizens to take pictures of their customers violating the law and send this in? what advances or optimism do we have on the albei ability to poe these companies? >> the account ability metric, to base technology solutions and identify what they were able to do and as you mentioned, none of the four said they were ready yet to deploy an effective

sidewalk detection, but several did promise to have a pilot available during the 12-month permit window and so, we will be looking to those companies to make it on that and to see what can be done. you think particularly as we move into outer neighborhoods that have a lot of lower buildings, maybe there's more opportunity to do this in areas where you don't have the gps location problems. but i am not a gps technology expert. >> and you can remind me, but you think that's a lock-two meck mechanism, where they can key pwhroedeployat scale over the ce pilot. so these companies do have access to lots of technological know-how and the industry is moving fast and over the course of this year, we would expect a lot of progress in the areas.

>> so i'll say what i said last time and i realize that we're not sort of into these didn't ae have been issued. but how long are these permits for? >> one year. >> so i won't be here in a year but several people who will be, please ask this question. what, before you us issue this r another year, what steps -- what tech hodge catechnological stepu taken to keep scooters off the sidewalk? that could be gps even because of skyscrapers and in fact most don't. or identifying the areas where people tend to ride on the sidewalk the most, personal experience suggests it's one-way streets where people find themselves stuck because they can't get up the one-way street so they ride on the sidewalk. if you don't believe me, ride on post street and you will believe me. if there are certain sidewalks

that are the identified problems, put sensors on the sidewalks. put a sensor that says, hey, there's to skyskraupe skyscrape. >> mr. chairman, in it's a public safety issue, which i agree, why can't we require them to do it now in. >> we can't require it for procedural reasons. >> why can't we as an agency provide sensors? >> i don't know we as the agency have the technological ability and i think the reality is, we should let the scooter geniuses

do the scooter work and we'll do the regulatory work and you have to fix the sidewalk problem. so i've said my peace. i know this is an informational item and thank you for withstanding our questions and director, please. >> one more that i forgot earlier. on the service area, you showed that map and i'm wondering, is there any plans to expand west in the city, as we roll these out? >> our goal, ultimately, city-wide service, we're not quite there yet but if there were future expansions we would like more service to the west side. >> ok, that's cool. >> anything else? >> seeing none, thank you. >> directors, item 14 is appropriate for a motion to invoke the attorney-client privelege and conduct a closed session. >> motion and all in favour? and any opposed.

>> we'll take a five-minute break and the room will be >> directors met in closed session. (inaudible). >> not disclosed. >> all in favour, please say aye. >> passing unanimously and we are adjourned in memory of our fallen taxi cab driver mr. ahmed and to pass along

condolences to family and friends. thank you very much.

sustainability mission, even though the bikes are very minimal energy use. it still matters where the energy comes from and also part of the mission in sustainability is how we run everything, run our business. so having the lights come on with clean energy is important to us as well. we heard about cleanpowersf and learned they had commercial rates and signed up for that. it was super easy to sign up. our bookkeeper signed up online, it was like 15 minutes. nothing has changed, except now we have cleaner energy. it's an easy way to align your environmental proclivities and goals around climate change and it's so easy that it's hard to not want to do it, and it doesn't really add anything to the bill.

>> good morning, everyone. the meeting will come to order. welcome to the october 21, 2019 meeting of the rules committee. i am supervisor hillary ronen, chair of the committee. seated to my left is rules committee member gordon mar and vice chair walton will be joining us shortly. our clerk is victor young and i would like to thank jason and matthew from sfgov tv for staffing this meeting. >> please make sure to silence all cell phones and electronic devices and speaker cards and documents to be included shall be