i'm the operations manager for the d. -- d.p.a. i wanted to share with you one simple example of how our work flow has changed and improved ever since we implemented our case management system just for context. so in the past when an investigator got a new case, they would have to put the new case intake data into five different systems? so they were repeating data entry five times and in five different formats. then they would print out paper copies of all of the work that they had done and place them in this box. next, a member of the clerical team would collect all the forms from the box. they would walk to a different work station where they would enter the same data again in two different places. i'm happy to tell you that with our new case management system,

investigators now only enter information one time, and we have retired the wooden box, which was an integral part of our work flow. we have a new case management system which is based on sales force technology and eli hill is going to tell us how it all happened. >> thank you, commissioners, chief scott, and director henderson for having me here today. i have some prepared remarks, so i'll be reading it. my name is eli hill. she says i'm a client partner at slalom consulting. for disclosure, i serve as a member of san raphael fire commission, but in my role today, i'm only speaking as a slalom consultant. so building on sarah's conduct, this leveraged a paper-based system as she mentioned, but

the d.p.a. this year made a focused investment on d.p.a. technology to introduce a foundational tool to introduce timely and accurate report with specific reference to 1421 in mind. the tool provides near real-time visibility to cases in progress and opportunity for improved efficiency in collaboration. looking forward, the d.p.a. can leverage case data to drive policy recommendations. and in considerations of lessons learned on this endeavor, i would raise a couple categories, namely training and adoption of the system as well as data. so a couple comments about that. time for training and adoption of the new technology by d.p.a. personnel was insufficient. we would have included an additional month of training. and although there is 100% data integrity, there are still mappings that need to be

completed. i think director henderson made mention of a couple of kinks in the system, and we're still working to get these ironed out. but in closing, we believe that the system aligns with the core tenets of the d.p.a., promoting information sharing specifically with sfpd and other agencies moving from core screen access to more fine grained access bidirectionally, looking for patterns to inform policy recommendations and overall improving the complainant experience. those are my comments. i thank you for your attention. >> president hirsch: thank you. anything else from d.p.a.? -- oh, you know what? we're going to take a five-hard-minute break because we've had a lot of requests. five minutes only, please.

>> clerk: line item 3-c, commissioner reports. reports will be limited to a brief description of activities and announcements. discussion will be limited to determining whether to schedule any items for a commission report. >> president hirsch: the only report i have is i was told to schedule 1421 for next week, and i was told that neither the commission nor the staff people for the department are going to be available, so i'm going to move it to the 14 of december for the commission reports. >> commissioner elias: so the 1421 policy is going to be moved to december 2 or just the presentation? >> president hirsch: i'd like to move everything. i'd like to have a full discussion of all of it at one

time, so the policy and then the presentations from the departments as to where they are i think should all be done together. commissioner dejesus? >> commissioner dejesus: so since you braought it up, i think this falls into that area. but i'm been inundate -- i've been inundated with e-mails about 1421 and surrounding, and whether they got in the seminar or didn't get in the seminar. this is covered in 1421? hirs >> president hirsch: yes. i've asked the department, the commission, and the d.p.a. to present on 1421 where they are, what they've produced, how they go about it, what the issues are, and that is going to be scheduled for december 14. >> commissioner dejesus: so there's a presentation. >> commissioner hamasaki: is there a policy?

>> commissioner dejesus: we can't do that on the 13 of november? >> president hirsch: we're not available. i don't think we have a meeting on the 20. there is no meeting on the 20. >> commissioner elias: there is no meeting on the 20? thanksgiving is the following week. >> commissioner dejesus: so now, the presentation, i guess the question that i have is how is this -- maybe the d.p.a. should tell us how the -- hu >> president hirsch: well, we shouldn't discuss that because it's not agendaized. at that time, i will ask the d.p.a. to address the issues that have been raised on 1421 by the public defender and by your office and give us a

presentation. >> commissioner elias: and can we have the opportunity for the public defender to address their issues so it's both and not one sided. >> president hirsch: well, it's 1421 and they'll have an opportunity to address that. that's not calendared for a full discussion top to bottom for the d.p.a., which i think we had today. okay. next item on the agenda. >> clerk: commissioner's report? no commissioner's report? >> president hirsch: no, no more. >> clerk: line item 3-d, items identified for future commission items? >> president hirsch: okay. any items? next item. >> clerk: as a reminder, the next commission meeting is scheduled for wednesday, november 13 at 5:30 p.m. at city hall room 400. the public is now asked to

comment on items 3-a through 3-d. >> good evening, everyone. i just want to say that i appreciate what mr. henderson and others said about the conversation about the annual report. that was good to listen to the discussion that you all were having surrounding those issues. those are some of the issues that we've raised. a lot of times, we come in here and it seems like we're being critical, but we're just trying to make sure that folks do their jobs just like we're held accountable. this is the only outlet that we have, so it was good to hear that, as well as the public defender have that type of conversation. one of the things that i want to suggest, one of the reports that i heard today is there's these little copies that you have. i think that, for example, you know, the incident where they

were talking about the person told to go back to a country, well, ultimately, all of that stuff is printed, i believe in openness reports. and so all of those summaries are there. and so what we at the public defender's office, if i'm correct, someone correct me, when you get that openness report and you try to match it up with the quarterly report and the annual report, because of the length of time it takes to try to match those up, it's so time-consuming. so one of the ways to possibly track this so it can be more transparent to the public is maybe put a number on the quarterly report and then the openness and then on the annual. and in none of those reports is the officer's name mentioned. i think that's a way to deal with that because we've dealt with that same problem as well, is to be able to track and then that way, members of the public and other agencies can look and

find if there is a pattern with other officers. additionally -- well, i'm out of time, so i'll save it for later. thank you. >> president hirsch: thank you. next speaker. >> good evening, president hirsch and commissioners. i am jim salinas, sr., native san franciscan of the mission district. so it's almost daily that i have people coming in asking me for information on different things as though i have the same level of knowledge that you do at this point, given that you all have been serving on this prestigious panel for some time. but let me just say this. one of the biggest conversation pieces that i have -- and i live in mira loma park, so we deal with glen park and pacific heights and those particular districts. people in these departments,

the issue of not having enough officers, and that's the reason why crime is at such a high level. i know i hear different reports, but the perception is crime is almost rampant in this city, and it's as a result of the fact that we don't have enough uniformed officers, so i was delighted to hear that commissioner mazzucco was saying we should be at 2400. i've been saying for years that we should be at a minimum of 2200. but the reason i got up here is commissioners, each one of you have an impact. every one of you knows, it's too political, i'm not going there, and i understand why. but we lose the best candidates as a result of it. so all of you -- most of you are attorneys. you know that we have to be fair and unbiased, and that's what we have to do. so i appreciate all of you that are working to make sure that

we reach that level. we have to treat everybody fairly, including those guys and those gals that wear the uniforms. thank you, commissioners. >> president hirsch: thank you. next speaker, please. >> i'm a community activist and abolitionist and community fighter concerning justice for san francisco and 15 years in bayview. my son was murdered in a quadruple homicide that happened in hayes valley. the four young men and one young man who was just simply trying to cash his check, working on his half an hour lunch break. the reason that i am here -- i am here because i'm very, very distraught concerning the leadership that's going on in bayview at the department. the leadership, i don't drop names, but what i am requesting is a group of women, ourselves went to the community meeting

on yesterday to explain ourselves because we are now working on feed the babies up in westbrook and also potrero hill because the children are hungry. so a lot of issues going on in the housing development, and the babies are hungry. so myself and i organized some mothers so we can start feeding the babies some breakfast. so we went to the bayview station to find out what we should do and build a relationship, and it was devastating of the attack that we experienced, the brutality, the brutishness, the meanness, the harshness, and the leader there would not allow us to speak. the leader that's been there three months, that's shocking. i feel for us to have leadership and for us to be an example over the officers, you have to be the example. and if they're not the example, if they have to come to this agency to experience this type of energy, we are in trouble.

we are definitely in trouble because these officers are going to go out and they're going to be very, very mean because of the leadership. so we are requesting a private meeting with you, chief, in regards to this issue. i've been working to uplift this community and to let them know that we trust them, that we -- that they need someone who trusts and let them know that they're not just there for the political issues, so that's the reason i'm here. and i think that we just need to show positiveness -- and one more thing. >> president hirsch: your time is up. i'm sorry. you can address him after the meeting. after the meeting, please. >> i mean, the police accountability, my son, yolani, was beaten. >> i have people in the audience for this. >> president hirsch: all right. if we have somebody that can address this? is there somebody that can meet with this woman? okay. again, public comment.

this is not general public comment, this is about items that we've discussed. go ahead. >> my name is john jones. during the 70's, i worked for the san francisco department of social services as an eligibility worker and after being trained, by fellow eligibility workers told me that if i were ever to get into a physical altercation with a client, a welfare client, that management of the welfare department would come down on the client's side regardless of the facts and my job was on the line. this left me with a very, very empty feeling. needless to say it colored my entire attitude towards everything management did. i have time and time between left these commission meetings with a feeling, wondering who would really want to be a police officer in the san

francisco police department. the -- i come in here and listen to the d.p.a. report which brags about the high number of, what is it, sustained findings they make, 7.5% or 9%, however you count it. i think commissioner mazzucco's comment was very well taken. it has to be a morale buster to be half aware of what happens at these commission meetings. i would like to applaud commissioner mazzucco's recognition of the morale problems caused, and i'd like to applaud in the strongest terms the disciplinary attitude articulated by chief scott. thank you. >> president hirsch: thank you. any other public comments on the items we've addressed already on the agenda? okay. public comment is closed. next item, please. >> clerk: line item four,

general public comment. the public is now welcome to address the commission on items that do not appear on tonight's agenda but that are within the subject matter jurisdiction of the commission. speakers shall address the remarks to the commission as a whole and not to an individual commissioner or d.p.a. personnel. neither d.p.a. personnel nor commissioners are required to respond to questions presented by the public but may present a brief response. d.p.a. and commissioners shall refrain from entering into debates from speakers on public comment. >> president hirsch: okay. public comment. >> hello. my name is reeta lark. it's been a long time since i'm here, on october 9, i called them because i wanted to document the conditions i live under. my power was off for five weeks. it was an endangered situation

because if i needed to buzz the police or ambulance in, i couldn't do it. i would have to come out of my apartment 24 hours a day to let somebody in. i also wanted to let them witness the condition that's going on since mother's day weekend about the stink that's stuck in the structure of the building that comes into my bedroom. an officer said that they would make a report, and then they turned it into a c.a.d. report, and all it says on this c.a.d. report is talking about strictly landlord-tenant issues. i wanted them to give more detail in the problems that i'm having, and so when i went to the station, could you please write a letter, the same officers that came to my home and make it more details, i left my -- make it more detailing, i left my number and never heard back. and i'm going to court next week to hear all of these issues, and i'm trying to use

that as part of my witness problem. so i'd appreciate it if someone can look into it and i can get this letter. thank you. >> president hirsch: thank you. general public comment. >> thank you, commissioners. so about three, four months ago, i was contacted by a senior citizen in the sunset district regarding a situation that developed as she was parking her vehicle around the corner from her home, an individual certainly less than her age came out and was very aggressive and very offensive to the extent that at some point, the woman was so angry, she'd seen fit to park her vehicle on a public street. she blocked her vehicle. things became very tense, and the police were called out. a police report was taken, and

the individual, the senior citizen who had, by this time, decided to take refuge in her home and had not come out as a result of the fact that she felt that the police had sided with the young woman as opposed to hearing all the details as to what led up to the incident. so i had the good fortune of running into commander dan perea, and i relayed the incident to him, and unbeknownst to me what he did was he contacted the commanding officer out at the sunset station, and a couple of wonderful officers came out and knocked on her door and said we're here to take a little bit more information on the report. they did so, instilling trust and confidence in her that the police were there to take care of everyone, including former retired u.s. park rangers. but all it takes is a couple of

people with a little bit of sensitivity to instill trust and confidence in the citizenry, and i thank all of the folks that were involved to make sure that she gets out because our seniors deserve to get out and about. they've contributed, too. thank you. >> president hirsch: thank you. good evening. >> linda chapman. i wonder whether that report of statistics on sexual assault includes jewish home, although i told it was actually sexual battery. and you know, i see all the publicity about laguna honda, and that's there because everyone did the right thing. and the reason there's no publicity at this time because of course i haven't gone to the press is that nobody did the right thing at the jewish home except central station and the advocates who came on when they sent their report. i was talking with emily merase

about the special victims unit that creates special victims. you know, i didn't feel that much like a victim. i was a professional, and by the day after the event, i was giving advice to the jewish home staff on what -- how to manage this for their own protection and so on, which unfortunately, they didn't take, you know? but i really felt by the end of four months of police investigation, i was drained, you know? it was like a rag being thrown out in the street. today, i went to get -- oh, after -- this is the first time, a little bright note from the last time i was here because i really am quite sure you want to change the special victims unit, but i went right back into the black hole after that, and i was told, go to the d.a., go to the city attorney, and go to the public defender, not the police. so today, i got a card, which i think was helpful. however, this afternoon, i made

a long trip to public records -- i mean, police records because there was no records in the d.a.s. when i did finally call them, nothing but the incident report, which was never corrected. nothing in the police records, either. four-month investigation. the things that i signed for him to go and get what would have been evidence, the medical reports, the r.o.i., all gone. the administrative -- okay. >> president hirsch: thank you. next speaker. >> good evening, commissioners, chief scott, director henderson. >> president hirsch: good evening. >> just a few days ago, an author penned an opinion in the sacramento bee expressing frustration with the speed of sb 1421. i hope you read it.

i want to just read a new snippets of her piece because they bear on why i'm here and why i will continue to be here at these police commission meetings going forward. access to the records is necessary to preserve public trust in the integrity of the criminal justice system. an officer's word can often end up being the difference between innocence and guilt. in los angeles, dozens of cases have been tarnished by -- although sb 1421 has given us a way to begin identifying potentially problematic convictions, the process isn't working smoothly. the state's largest law enforcement agencies still are not releasing records that are public undered law. and when departments have

released records, they have been so in a deliberately slow and increasingly frustrating manner. we must commit to using these tools. senator skinner cuts right to the heart of the matter. san francisco can either be a leader on this issue or fall behind. as a letter we submitted to the commission last night made clear, we take the release of misconduct records seriously. i implore this commission, chief scott and director henderson to get all the sb 1421 records out so that anyone charged with a crime has a fair shot at justice. thank you. >> president hirsch: thank you. >> commissioner dejesus: wait. you said there was a commission letter you sent last night? >> president hirsch: it's on your e-mail. >> commissioner hamasaki: not everyone checked their commission e-mail every day. >> president hirsch: all right.

>> commissioner hamasaki: we all check our e-mail by the minute. >> commissioner elias: yeah right. >> president hirsch: okay. next speaker, please. >> good evening again, commissioners. >> president hirsch: good evening. >> chief, and mr. henderson. we are 310 days into the year, and unfortunately at this point, there is no written policy, and that echos what senator skinner was writing about. you know, come december 4, we'll be 328 days into the year and there still may or may not be a written policy at that date because the matter keeps being continued. we came here in may of this year, and there were working groups after working group and other issues and now we're being told that certain folks aren't available when we were told that this would happen, this meeting in october. additionally, at this point, we've received 21 letters of extension from the san

francisco police department. i want to submit one of these to the record -- for the record, as well, and this friday, we would expect our 22nd. in the mayor's budget for 2019-2020, it indicated that the city is committed to ensuring that public safety services are transparent and accountable to residents and the mayor's proposed budget allocated for the two years $7.4 million for technology and staff to help departments comply with this law. mr. henderson and chief scott were in front of the board of supervisors and they asked for 11 positions, that's the police department for d.p.a., and i presume that many of those positions were filled. but yet, there was a conversation earlier today about, you know, stanislaus county and how they get paid -- like, there's more pay here and there's less pay there, but there's less pay, like senator skinner mentioned in an article, in the modesto bee --

i know because i'm from modesto. on that date, they released 57 incidents of misconduct. and in san francisco, we still have not received 57 incidents of misconduct from any condition, and they are able to do more with less there. we should be able to do better in san francisco. >> president hirsch: thank you. commissioner elias? >> commissioner elias: one thing i would note that the policy for 1421 that commissioner mazzucco and i did is posted on our website. it was posted last friday. it was scheduled -- it was scheduled to be heard by the full commission and voted on on november 13, but the -- but commissioner hirsch just moved it to december 4. but the policy is on-line and posted, so i suggest the public go and look at it because it's up there, and that's what we'll be voted on -- >> president hirsch: do you want to have that calendared for the 13 of november and not the same day -- i'm willing to do because we don't need the people who are unavailable. >> commissioner dejesus:

deposition in tahoe. >> commissioner elias: well, i think commissioner mazzucco and i spoke that we do want the 1421 altogether. >> president hirsch: right. i think that makes sense. >> commissioner elias: and i had requested to agendaize that d.p.a. address the public defender's issue, and the public defender address d.p.a. issues so that it's all in one session. >> president hirsch: okay. next speaker. >> my name is john jones. i would like to address the situation at the 200 block of hyde street, which is a ve veritable jungle. i used to work as a seaman as a younger man. been around the world through t the mediterranean a couple of

times. what i saw was not that bad. i don't think it will end well. i don't think it's a police matter. i don't think it's something government can do anything about. i think our government is downstream, if you will, from the larger culture, and what we're seeing out there in the 200 block of hyde street is a cultural phenomenon. but what i'm asking the commission to do is say that. everyone's running around, and we're getting more needles, build more million-dollar affordable housing for people, whatever. but i think this commission has t the expertise to turnaround and say cut the crap. we need something done, and we need it fast. >> president hirsch: thank you. any other speakers for general public comment? good evening. >> good evening. i'd like to use the overhead,

as usual. i'm here concerning my son, aubrey abrakasa who is murdered -- who was murdered august 14, 2006, and to this day, his case isn't solved. i bring this with me because it was former mayor good afternoon newsom -- former mayor gavin newsom say they know, the police know who killed my son. the police can identify individuals and addresses. so he said all of this to tell you that he had the names of everybody that murdered my son, which is thomas hannibal, anthony hunter, and marcus carter. still, this day, no justice for

my son. i come with this poster because i still ask for a venue for our children, and i bring this because megan -- megan rohrer. police department suggested that they can fund a placard for my son on the ground where he died, and she sent me some of these things from a placards that -- in the castro that are in the castro, and there are people that have been deceased or gone. and i was wondering if you guys can work with her to get this placard for my son on the corner of grove and baker. she's talked with vallie brown, and she's in for it. she's willing to do it, but i need more help because it's not happening right now, and it's almost like a promise, what people have been telling us all of our lives, we're going to do this and we're going to do this and we're going to do this for

you mothers, and it never gets done, so i'm asking for help. >> president hirsch: thank you. >> thank you. >> president hirsch: the tip line, again with a $250,000 reward is 415-274-4444. any other speakers for public comment? >> hi. my name is heidi peterson. thank you guys for your time and spending your effort on this. i can tell you guys care. i know the police does a lot. it's a -- it's hard to police a city like this, but one thing i really want to note is my concern is about the lack of enforcement of vision zero. i'm a pedestrian and a cyclist. i am regularly getting into dangerous situations just crossing the street, walking my dog, getting to and from jobs.

it's hard. my -- vision zero has a focus on the five. that's five things most likely to kill a pedestrian. more pedestrians died this year than homicides by gun violence, i realized, in this meeting because i hadn't heard those numbers compared before. one of the issues we have, we all know about, is there's so many uber and lyft drivers. these are people that are unfamiliar with the city. they don't know how to drive here. our streets are complicated. it's not fair -- i agree it's not fair to charge somebody with, like, as if it's, like, they're trying to kill people if they get in an accident and kill somebody, but at the same time if they've never been taught, it's -- you know, it's hard to feel more pressure from the person honking behind you because they're not turning right on red, but they need counter pressure. the only thing that can do that is police pressure, that people have to yield to pedestrians.

the only people that can provide that is traffic enforcement. northern district is not doing that. other districts are doing it as much as last year. last year is more than the year before. saturday, november 17 is the day for world remembrance for traffic victims. you're welcome to join us at city hall at 4:00 p.m. just please continue to provide the safety for enforcement for pedestrians as well as enforcement for crime. >> president hirsch: any other public speakers? okay. public comment is closed. next item. >> clerk: line item seven, public comment on item listed below, including item six, vote to hold closed session. >> president hirsch: okay. is there any public comment on closed session? okay. next item.

>> clerk: vote whether to hold closed session, section 67.10, line item. >> president hirsch: okay. closed session, all in favor? opposed? okay. we're going into closed session. thank you. [gavel]