pa pain on the streets and stop seeing our family members and friends moving away in moving vans, we need to build more housing, build more homes a lot more and set policies that make this possible. [applause] >> the hon. london breed: over the next decade, in addition to our work on preserving thousands of permanently affordable homes, we need to build at least 50,000 new homes, at least 50,000 new homes. [applause] >> the hon. london breed: and at least 17,000 need to be affordable. and to get to 50,000, we can't let disingenuous warnings of shadows and heights get in the way of badly needed housing. [applause] >> the hon. london breed: to get to 50,000, we need to

recognize that density is not a dirty word. to get to 50,000, we have to push for solutions to build homes faster and support policies like sb-50 that will allow more housing all over the bay area. [applause] >> the hon. london breed: i'll be going to sacramento to fight for new housing because we need more housing for our workers, for our families, for our seniors. because our retail shops can't afford to hire people who live here, because housing should be

affordable and viable to san franciscans of all levels. >> the hon. london breed: we can't say we need more housing and then reject the policies that actually allow us to build that housing. [applause] >> the hon. london breed: i wasn't here decades ago when we imposed restrictive laws to prevent more housing, but i will be here when we start build housing in san francisco and the bay area again. it is time. so here's what i want the next decade to look like. i want this to be the decade where we no longer walk by a person shooting up or a person who's shouting out of control or suffering on our streets and

shrug our shoulders or turn away and wonder, what should we do? i am determined over the next four years to take in people with addiction and mental health problems so that when you encounter someone in need, you can make a call and know that person will get the help they need. [applause] >> the hon. london breed: as i said before, compassion can no longer mean anything goes. i want this to be the decade when residents and visitors to our city can enjoy every neighborhood every single day without fear of crime or unacceptable behavior. we have what we know is one of the most beautiful cities in the world. this is an incredible city. i want it to be lively, i want it to be diverse, i want it to be safe, and i know you all

want that, too. [applause] >> the hon. london breed: and i want this to be the decade when san franciscans from the multigenerational native to the newly arrived immigrant that he, she, or they can arrive with their children and call this city home for generations to come. [applause] >> the hon. london breed: we can be a vibrant and welcoming city, a city of affordable and diverse homes, a city where we come together and put aside our differences to meet the challenges that we know we all face with clarity and conviction. a city where we can care for one another, where our streets are safe, and no one is left

out in the cold. san francisco can be the city that a share cropper's daughter dreamed it to be. san francisco can and will be a city for all of us. thank you. [applause] >> the hon. london breed: ladies and gentlemen, this person said to me, it is a blessing to be a blessing. and today, the person that's providing a blessing to all of us so that we can start 2020

off right and what we need to do to move our city forward is no other than san francisco's santana! [cheers and applause] >> the hon. london breed: and with his amazing special guest, yolanda adams. [cheers and applause] [♪]

[applause] [♪] >> put your hands together! [♪]

>> carlos santana. [applause] >> sister of life yolanda. [applause] >> we want to say we're so grateful and it's such a deep honor to be here in this most memorable location because our sister of light is in charge of changing -- changing the narrative. her light will efficient,

sufficient to change the whole -- not just the bay area, this nation and the whole world because she's anointed. she is designed by grace, and we salute you and say it's about time. [applause] [inaudible] [♪] >> i just wanted to say a few words. one is to the parents and to all of the kids. thank you for supporting this program and for trusting us to

create a soccer program in the bayview. >> soccer is the world's game, and everybody plays, but in the united states, this is a sport that struggles with access for certain communities. >> i coached basketball in a coached football for years, it is the same thing. it is about motivating kids and keeping them together, and giving them new opportunities. >> when the kids came out, they had no idea really what the game was. only one or two of them had played soccer before. we gave the kids very simple lessons every day and made sure that they had fun while they were doing it, and you really could see them evolve into a team over the course of the season. >> i think this is a great opportunity to be part of the community and be part of programs like this. >> i get to run around with my other teammates and pass the ball. >> this is new to me. i've always played basketball or football. i am adjusting to be a soccer mom. >> the bayview is like my favorite team. even though we lose it is still

fine. >> right on. >> i have lots of favorite memories, but i think one of them is just watching the kids enjoy themselves. >> my favorite memory was just having fun and playing. >> bayview united will be in soccer camp all summer long. they are going to be at civic centre for two different weeklong sessions with america scores, then they will will have their own soccer camp later in the summer right here, and then they will be back on the pitch next fall. >> now we know a little bit more about soccer, we are learning more, and the kids are really enjoying the program. >> we want to be united in the bayview. that is why this was appropriate >> this guy is the limit. the kids are already athletic, you know, they just need to learn the game. we have some potential college-bound kids, definitely. >> today was the last practice of the season, and the sweetest moment was coming out here while , you know, we were setting up the barbecue and folding

their uniforms, and looking out onto the field, and seven or eight of the kids were playing. >> this year we have first and second grade. we are going to expand to third, forth, and fifth grade next year bring them out and if you have middle school kids, we are starting a team for middle school. >> you know why? >> why? because we are? >> bayview united. >> that's right. >> when i look at an old neon sign that's working or not working, i feel the family business that was in there. >> since 2009, citywide, sf shines, has supported businesses and sites like the ones that receive new neon signs. >> you know, sf shines is doing an amazing job to bring back

the lighting and the neon glow of san francisco. >> sf shines is such an amazing program, and i can't think of another program in another city that gives matching gunned funds to store owners, mom and pop owners, and if they've got a neon sign, they've really got a great way to advertise their business. >> this is a continuation of the sf shines program. >> focusing other neon signs is relatively new to us. of the seven neon signs, we've invested about $145,000. >> a good quality sign costs more, but it lasts infinitily longer. as opposed to lasting five years, a good neon sign will

last 15 to 20 years. >> in san francisco, the majority of neon signs are for mom-and-pop businesses. in order to be able to restore these signs, i think it gives back to your community. >> part of the project has to do with prioritizing certain signs in the neighborhood based on their aesthetics, based on their current signs, and base on the history. in the time that we've been here, we've seen a number of signs restored just on eddy street. >> there are a number of signs in the tenderloin and many more that are waiting or wanting to be restored. i have worked with randall and al, and we've mapped out every single one of them and rated them as to how much work they would need to get restored. that information is passed onto sf shines, and they are going to rank it.

so if they have x budget for a year, they can say all right, we're going to pick these five, and they're putting together clusters, so they build on top of what's already there. >> a cluster of neon signs is sort of, i guess, like a cluster of grapes. when you see them on a corner or on a block, it lights up the neighborhood and creates an ambient glow. if you havy got two of three of them, you've created an atmosphere that's almost like a movie set. >> some of the hotel, we've already invested in to get those neon signs for people to enjoy at night include the elk hotel, jefferson hotel, the verona, not to mention some we've done in chinatown, as well as the city's portal neighborhood. >> we got the fund to restore it. it took five months, and the

biggest challenge was it was completely infested with pigeons. once we got it clean, it came out beautiful. >> neon signs are often equated with film noir, and the noir genre as seen through the hollywood lens basically depicted despair and concentration. >> you would go downtown and see the most recent humphrey bogart film filled with neon in the background. and you'd see that on market street, and as market street got seedier and seedier and fewer people continued to go down, that was what happened to all the neon strips of light. >> the film nori might start

with the light filled with neon signs, and end with a scene with a single neon sign blinking and missing a few letters. >> one of my favorite scenes, orson welles is chasing ririt rita hayworth with neon signs in the background. >> i think what the office of economic and workforce development is very excited with is that we'll be able to see more neon signs in a concentrated way lit up at night for visitors and most especially residents. the first coin laundry, the elm hotel, the western hotel are ones that we want to focus on in the year ahead.

>> neon signs are so iconic to certain neighborhoods like the hara, like the nightcap. we want to save as many historic and legacy neon signs in san francisco, and so do they. we bring the expertise, and they bring the means to actually get the job done. >> people in tenderloin get really excited as they see the signs relit. as you're driving through the tenderloin or the city, it pretty much tells you something exciting is happening here. >> knee an was created to make the night more friendly and advertise businesses. it's a great way of supporting and helping local businesses. >> there's so many ways to improve public safety. the standard way is having more eyes on the street, but there's other culturally significant ways to do that, and one those ways is lighting up the streets. but what better way and special way to do that is by having

old, historic neon signs lighting up our streets at night and casting away our shadows. >> when i see things coming back to life, it's like remembering how things were. it's remembering the hotel or the market that went to work seven days a week to raise their money or to provide a service, and it just -- it just -- it just new

year. january meeting of the commission for the department of disability and aging services. will the secretary please call the role. [roll call] please note that executive director shireen mcspadden is present. we ask you silence all cell phones and sound-producing

devices. >> thank you. may i have a motion to approve the january 10 agenda? >> so moved. >> second. >> any discussion? all in favor? >> aye. >> any opposed? thank you. the motion carries. may i have a motion to approve the december 4, 2019, meeting minutes? >> so moved. >> do i have a second? >> second. >> thank you. any discussion? call the question, all in favor? >> aye. >> any opposed? the motion carryies. now item number 4, the director's report, executive director shireen mcspadden. >> good morning and happy new year. is this mic on? so i feel like we just met because the holidays kind of sucked up much of december, so i don't have a huge amount to report. i was in washington dc the second week of december which

was actually after we met last month. and i was there for the meetings and they are the national association of area agencies on aging. the december meeting is when we put together the policy priorities for the next year. so we spent quite a bit of time working on that and the issues that came up were the ones that you would expect. things like aging and homelessness, food insecurity, the big kind of big ticket items and basic needs issues that are kind of hitting older adults across the country. so i think everybody was really saying we are experiencing the same issues. there also continues to be a lot of focus on workforce, both for the workforce issues we have around care giving and gerontology and things like that, but also there was a big focus on the need for jobs for

older adults and the need for support for jobs for older adults and advocacy and all of that. so it's always interesting to be there and hear from other people across the country and also kind of sobering to realize that these issues are really so widespread and nobody is surprised by that, but really just the stories are really sobering about what people are dealing with. and i think the fact that older adults get overlooked in big conversations so often. so there's a lot of need for advocacy like what we have in san francisco, across country. the second thing was i think the big thing that happened in december and into january was that i think all of you read about city college, and i believe we actually spoke about it at the last meeting because it had just happened, city college announced they were cutting back on a number of courses. one of the big cutbacks was the

older adult learning program. and there were 50 of the 58 existing classes were slashed in the budget that city college put out. and of course that meant that a number of classes that were going to start in january for the spring semester were immediately cut and people were told those classes wouldn't exist. and so the city was really very interested, the mayor's office, the board was really interested in figuring out how to preserve some of those classes for older adults. and fortunately because of the fund, we had some one-time only dollars available that we were able to work with the mayor's office to structure over three years, so we can use one-time only money over three years to preserve some classes. and it's only 17 of the 50 that were cut. and the reason we were able to do the 17 is because they happen to be in senior centers that we

already fund or in centers that we already fund. so we already had a relationship with these sites. we fund them directly. and what this means is we will be able to fund them directly to continue the classes in those sites for three years. and i think it's really great that the city was able to step in and do that. it's a little complicated, because moving it from the city college, part of the city college budget and that structure into a structure where it's run by these various senior centers is a little complicated for people to figure out. so we are working through the details right now as to what that will look like. but generally speaking, people in the senior centers were really excited that their classes will continue. i think in my 17 years with the department i've never gotten so

many letters and phone calls about something. it was clearly striking a cord with the population that we serve in san francisco. people were very upset about the loss of these classes and continue to be upset about the loss of the classes that are not preserved right now. and i know many of you are involved in the advocacy around that. but for right now we were able to preserve those classes. and i also want to say i think that for the senior centers that we partner with, this is a big piece of the programming. and to lose that would have been really hurtful. and those classes are a way that people come in the door, and then they are able to access other services at the senior center and also maybe services later on down the line on our spectrum of services when they need them. and so preserving that seemed to be very important. the other thing i'm going to do in my report today is to give you the six-month update on our

action plan when we met back in september, august, whenever -- i think it was august or september, and we met in closed session, you asked me to present you six months in and give you an update as to where we are with our annual action plan. so i'm going to do that today. and i'm thankful to rose who helped me put it together but also who is going to change over the slides. can we get this on the -- does everybody have it up on their screen?

okay. so our strategic plan goals, if you go to the -- well, never mind. our strategic plan goals are in front of you so maintain a robust network of community-based services for older people and adults with disabilities, protect older people and adults with disabilities from abuse, neglect and financial exploitation, provide and support consumer-centered programming to best address client needs, expand planning and evaluation efforts to ensure best use of resources and maximize client outcomes and then support and develop and engage professional workforce that is prepared to work with older people and adults with disabilities. so our progress to date, so our progress to date is that we have

started 48 actions that are currently in progress, and we have 14 actions remaining that will be started in the second half of the fiscal year. so basically we have 62 actions that we said that we would complete during this fiscal year, and we are well into that. and one of the things that i'm not going to go through every single action, because that would take all morning, and president serina would not appreciate that. [laughter] >> it's difficult to contain my enthusiasm. >> right? but i did want to talk about a few highlights. and so i'm going to go goal by goal and just kind of highlight one or two things in each goal. so goal one, strategy c if you have your plan in front of you, strategy c is to strengthen san francisco's caregiver network, including enhanced support for informal caregivers and supporting a robust provider workforce. our action was to strengthen

processes to enroll and support ihss independent providers. previously the service center was operating in a small office with really inadequate space and we used to have lines down the street, even in the rain and things like that. so this is really better. and it's also better because our service center, being able to serve providers as well as clients is really exciting and having everybody in one place really makes sense, so providers can learn about other services. often providers are people who might need our services in other ways. and so it's helpful to have that. we have completed the transition to group orientation which provides a much more efficient process. we used to do it one by one, and we really didn't need to do that. and we are currently working with i.t. to build a texting system so that we can text people messages and things like

that. we are aiming to have the system functional by the end of the fiscal year. and the texting system we have started using with some of our medical programs and it's proven to be popular. so while not everybody appreciates texts or gets their news or information that way, we find that it's really helpful for a lot of our providers. and goal two, develop specialized resources or strategies to develop specialized resources to address specific client needs and resolve complex cases including high-risk conditions, self-neglect behaviors and financial abuse. our action was to launch the san francisco home safe program. so home safe launched in july 1 with $773,000 in funds from the state. it's a partnership of adult protective services, the homeless department and the

institute on aging. a.p.s. and the institute on aging provide case management and purchase of services for clients who are at risk. bay they focus on people at risk of homelessness due to self neglect, particularly those coming through the homeless department. quarterly meetings to support this implementation and to help build and expand upon the partnership. in the first six months, 25 individuals were enrolled and were on track with our proposal to the state. our anticipated service levels for the two-year pilot are 120 clients. and so the program's going smoothly so far. then goal three is to strategy c is to ensure programs are culturally appropriate for the diverse low-income adults and adults with disabilities, including the first lgbtq aging

out of the closet. and action was in partnership with the office of transgender initiatives to identify and fund services to support transgender older adults and people with disabilities. so d.a.s. and the office of transgender initiatives held stakeholder meetings to discuss potential services, which i think was really valuable for us. and this is a community that we are really learning about and of course a community that has very, very diverse needs. and also is a community that is extremely at risk as probably many of you know and read about or you have friends who experience what it's like to be transgender in san francisco or anywhere, and so we really wanted to learn what do people need, how do people feel safe, how can we really help this population, especially the population of older adults.

the focus on services and resources that support connection and engagement, because that's what people really wanted. we put out an r.f.p., the process has been completed, and we have two contracts coming to you later this morning. we are excited about that. while we are going to continue figuring out what the needs of this community are, we feel like this is a really great start. and from our understanding, this is the first of this type of initiative in the country. and then goal four, strategy c, was to facilitate planning processes and implementation of efforts to promote inclusion of older adults and people with disabilities within the broader city community. action two, launch a san francisco reframing aging campaign to reframe public perception of aging. many of you were involved in this with us, so it's been great. i think the community has really taken up the cause of reframing

the campaign ran from october through december with public messaging and advertisements and hopefully all of you saw them through the the city. i think our media people did a great job of distributing the wall scapes and the light poles and all the things across the city. but we also had a robust social media piece too. we are now reflecting on the campaign and really thinking about what the next steps are. we had 3700 people so far take the pledge to end ageism online. we still have more coming in. i talked to people this week who said they were going to take the pledge. i'm not sure if they have, but that's continuing to build momentum. we will be reconvening a stakeholder group to discuss phase 2, focused on increasing public awareness of services. if you remember our first phase was to reach out to the general

public and say ageism exists, let's think about this together. and then the next phase is to say hey, atmosphere there are services here that are -- also there are services here that are really great that an older adult could use, all of that. and that's where we are now. and then the goal five was to -- sorry, strategy b was to explore strategies to develop and operationallize an equity framework. our action in this case that we are highlighting is train adult protective services on principles of trauma-informed systems and create a staff-driven committee to create a plan for applying principles and practice. so staff have been trained on trauma-informed systems and d.a.s. has two certified trainers on staff. a.p.s. started a trauma-informed

system staff group to implement the principles. the real reason we did this, and this is a movement across the country, but in san francisco, it's being rolled out across the department of public health, and we want to do this in the same way with our direct services staff. and staff are working with people who experienced much trauma and are reexperiencing that trauma. and staff experience secondary trauma. some of them have experienced trauma in their life as well and they are dealing with people in trauma all the time. and it's like how do we give staff the tools to really handle that in the way that it's healthy for them and where they are taking care of themselves and where we are helping to take care of each other. so it's been really -- i think staff have had really -- i think positive reaction to the training, and we are working through how to really bring some of these principles into practice, because it's complicated, and people are

really businessy and -- busy, but it's important to maintain a healthy climate with our staff. and so in our areas of focus january to june, so we are always using the community needs assessment to help inform where we need to move. we have thought a lot about equity issues in san francisco and how we serve people who are serving, who we are not. so one of the things that we learned from the community needs assessment is that latino caregivers, adults with disabilities and lgbtq and communities of color are not using our services -- sometimes not using our services in the same way. so we want to convene community leaders to discuss service utilizeation and equity concerns and really get good strategies from the community about how to do better outreach and maybe how

to either design new programs or at least make our programs more accessible for the broader community, and we really have good information. and i want to thank rose and her team for doing the deep dives they did so we have the information and we can say now we know who we need to talk to, and we are going to convene those groups. we have a focus on strengthening outcome object is in partnership with our community partners. just had a conversation about this this morning. i think it's complicated because we are asking people to collect data. we want to know, of course, that our programs are impacting people in the deepest and in the best way possible, and yet we are asking our community partners sometimes to collect more data or use the systems. how do we balance all of those things together and to get to the best understanding of what impact our programs are having out there.

deep dive reports, we have had some great information, but we will be looking at legal services trends in asian-pacific islander populations specifically, establish the community-based conservatorship unit to implement the program we have been talking about and you have been reading about in the paper, and conduct public information campaign and develop enhanced outreach path for the community to increase awareness of services, which i just mentioned. so that's kind of the big to do in our second half of our year. >> thank you. any comments or questions for shireen? martha? >> especially around -- first of all, thank you for the work you did around trying to save as many classes as you could. it seemed like the most appropriate things to do was save the ones that have to do with our senior centers. will the goal of trying to get more of these classes back or that be incorporated into our

overall goals? and they sort of are. so i get that they fit into many of our objectives, but i'm just wondering if there will be a strategy for that to try and identify ones that might be good for our new model, that kind of thing, and try to bring more into the senior centers? i'm not asking for a specific answer today but just kind of in this context will there be some work on that? >> i think there are going to have to be conversations around what fits best into our community services bucket. so right now, we have preserved these classes for three years. and i'm sure there will be many discussions in the community about what the best approach is and all of those things. right now -- and we didn't do actually any research about where classes should be. we just said right now we are going to preserve the classes

where they are. and there has to be a lot more conversation, but it's a good question. >> i imagine so. so thank you for that work. >> thank you. the issue of secondary trauma is a huge one. and i'm just wondering, the training program, is that coming out of the department of public health? what resources are we drawing on? >> yeah, the department of public health took the lead on it and continue to. there are other resources they have brought in. they have brought in consultants to work with them but initially the money was from them, but we can also support it and will continue to. >> thank you. >> shireen, thank you, that was very comprehensive and a great deal has been done. i have a few comments or questions. regarding a.p.s., have we developed -- we have some programs, and have we been able to enhance the programs that reach out to banks and neighbors and law enforcement if they spot any potential signs of abuse?

because often they see them first before they become apparent to other people. >> so, yes, and i'm going to ask joel, deputy director who oversees a.p.s. and ihss and the guardianship programs to answer that question >> thank you. >> i did not see you. our a.p.s. director. >> good morning. adult protective services. we provide training on reporting to them. we also have a financial abuse unit, and we work with law enforcement. and we are also participating in a pilot where we are engaging, interacting with banks so they can report directly to us, some of these concerns, so we can take immediate action on those reports. >> thank you. it's very important. and as i said, often the last to

know are the people who are immediately affected or most concerned. and often the abuser is a relative. so it's very challenging. but thank you. a couple of other questions. while we were -- just last week, the mayor's office announced budget cuts. and we have a very ambitious slate of programs, many of which are new or expanded. and do we have any sense yet of how the suggested budget cuts or recommended budget cuts will affect us? >> so i think as you know, commissioner, usually because we are h.s.a., and we have a large agency budget, we have those conversations across the three departments of the agency. so we have not yet had that conversation. part of it is i have not had

that conversation and part of it is because i was out sick when we were meeting. but we will definitely be thinking strategically about how we do that. one of the things when we think about the expansion of programs is because of the growth of the dignity fund, and at this point the dignity fund is not touched by those cuts. it could be at some point, but right now that's not on the table. and so we can continue working with the money that we have. and so we are doing that. >> i know the dignity fund at the moment looks like it's going to be preserved. but it can change. there's always wiggle room. okay. well, thank you. any other comments? commissioner loo. >> i read in the paper that the city is asking for funds to help with the community college classes. is that true? and also would there be a

continuation? >> that's what i was referring to as the money we used one-time only money, and we are spending it over three years. but it's one-time only money. so it's not money that is allocated into the future. we already had an allocation plan that has already been approved. the four-year allocation plan that we brought before you. so this is money that didn't get spent in this fiscal year that we are able to structure over three years. so it's the $216,000 per year over three years. yes. it's for the classes that are specifically at the senior centers that we fund. that's what that is. >> okay. and in the future, if the city can't come up with the money, and they will ask us to use -- to get the dignity fund to help out -- i'm just asking a question. >> a very good question. it's an ongoing conversation.

>> thank you. >> thank you very much, shireen. thank you, commissioners. the next item on the agenda is employee recognition, the daas commission. thank you, rose. the daas commission and executive director shireen mcspadden about honor maria morabe from the d.a.s. office of in-home support services. >> come on, maria. >> you look so excited. [laughter] so excited to be honored today. come on up. >> thank you. >> it's all good. so, all right. so maria is from in-home supportive services. and i would love for all the in-home supportive services staff to stand if possible.

[applause] so ihss is d.a.s.'s biggest program. and it's literally over half of our staff. and one of the things i've learned about ihss over the years i've been here is that things are never static, right? you think you have caring, or you are doing intake or you are doing reception or you are doing clerical work, and that's your job, but actually what happens is there's change constantly. the state is always saying now do it this way, now do it this way. so one of the big things we are doing this year is electronic verification and that is a huge change. because i know i'm preaching to

the choir but i'm actually saying this for the public, and that's that electronic verification is a huge change for providers and for clients. and it means that people who hadn't used electronic devices before have to learn to use them. and in san francisco, we know that a lot of older people and people with disabilities are victims of the digital divide and they didn't get brought along when the rest of us did. and there are a lot of people in the community doing a lot of work around that, but we are suddenly hit with this need to put 45,000 people onto this new system. and so i want to thank all the ihss staff and also our contractors who work with ihss like the public authority and home bridge, for coming together and working on this. it's a huge lift. but we are going to get there. so with crista's leadership, we are definitely going to get there. so, maria, i wanted to say that

first because i know that you have been honored and you are being honored this month in the midst of all this work that is happening around you. and you have risen to the top. so i'm going to read what your coworkers have said about you. okay? so maria morabe is a very exemplary and professional employee who is worthy of being recognized as employee of the month. she knows her job well, is highly organized and managing her time effectively and consistently performs a large volume of work accurately and in a timely manner. she works very well with her peers and takes interest in learning and shares her learning with her peers. you have a great attitude and treat providers and recipients with compassion, dignity and respect, providing them high-quality customer services while addressing their unique individual needs. in addition, she has been

designated by the ipac supervisor to train existing and new. what does it stand for? >> independent provider assistance >> how to process moment verification. she has coached her peers and equipped them with how to process different kinds of employment verifications. so you are highly regarded by your peers and your supervisor and you are a great resource and support to the rest of ihss and to clients and providers. so thank you so much. [applause] on more of d.a.s., you are our employee for the month. >> thank you. may i say a few words? >> of course you may. >> i have the copy in my hand. i don't want to miss anyone. so first and foremost, thank you to my heavenly father, my family and friends for being here

today, a special thank you to the special someone who nominated me, my direct supervisor for endorsing the nomination, our management team, the executive director, of course, and our deputy directors, program manager, program director, thank you for your selection. thank you to the commissioners for allowing us this time to present the employee of the month, 11 months of the year, and the manager of the year in december. and to all of my supervisors past and present, i have four, one direct and three. and our temporary staff and the clerk and lastly but certainly not least, my fellow human services technicians, because we have been through a lot in the four years that i've been with ipac, and we have helped thousands of independent providers and recipients

transition to the electronic verification process, the electronic time sheet system. we have mastered the employment verification process, we successfully conducted the group orientation at 77otis. we have adjusted to our new service center, and of course our new schedules, because we rotate various tasks every day. i'm blessed to be part of a team that's made up of smart, caring, hard-working and generous people who support one another and enable coworkers like myself to volunteer at various committees and promote inclusion and self care. since it's still early in the year, i want to wish everyone a healthy, happy and productive prosperous new year. thank you all for your kind attention. thank you.

[applause] [applause] >> thank you. the next item on the agenda is the advisory council report. welcome, diane lawrence. >> a little bit different mic. good morning, commissioner, president, commissioners, director mcspadden. happy new year.

last month i was at the meeting which why i was not here, so i will give you a report on that tac meeting. since the council didn't meet in december, i thought it might be advantageous to just kind of sum up what we had done in 2019, because the council worked hard, and i think we have accomplished some things that i hope you will be pleased with. so our first -- we will get to legislation in a minute. but we basically -- we began tracking over 50 bills at the beginning of the year, and we settled into 46 by the end. 19 of those bills were signed by the governor, six were vetoed and i'll give a report to bridgette, i listed all the veto messages which i promised you back in october. there were 11 bills where no action was taken, and i think we may see those come back, and we'll know more when we meet

next week. and then there are ten under submission that could also come back. the legislators released their priorities for the coming year. and so we'll see where that goes. we'll have a better idea when i report in february. we filled one commission vacancy. we still have two openings. two board of supervisors seats were filled by the year end with a third pending. so that leaves us -- and there are four commission seats and five board of supervisor reappointments to be made in 2020. so we are hoping to get the commission group together as one package, and then see if we can work with the board of supervisors and rules committee to present all of those at one time so we are not dribbling and then we are reaching out to the two supervisors where we have no representation yet. so that's kind of the plan. so keep your fingers cross.

we completed ten site visits last year. so i wanted to make sure that when we do it month by month, it doesn't come out quite as large. and i was kind of amazed at how well we had done. the nutrition sites that hadn't been visited in the recent past have all been assigned and prioritized for this year. we'll begin reporting on those in february. pedestrian safety committee, as i was in my november report, i was on vacation then. provided a preliminary report, and council decided to continue this work in 2020. and we are going to add paratransit, and we'll get oar transportation issues as well. and we have focused right now on five topics for the year. like we did last year. the first is census 2020. we are inviting a speaker for january. the master plan for aging and

the alzheimer's subcommittee, which dr. ailman who is on the council and on the state commission, is a part of continuing our pedestrian safety, looking at housing, and then the whole issue of isolation. so those are our targets for 2020. >> thank you very much. that was very comprehensive. any comments or questions for diane? thank you. the joint legislative -- >> you will have one next month. i think we have our first advisory council meeting next wednesday. >> and you are back for tac? >> i am. so we had a robust meeting in sacramento on december 3 and 4. we have the meeting dates for the coming year. they will be in late february. and they will coincide with the advocacy day or capitol day with the legislature. we will meet in may to coincide with senior rally day on may 11.

the october dates, we think that should be close to when master plan for aging comes out. so and then in december we always meet the first week. so we talked about the master plan for aging on the engaged california website there's a way to sign up for updates on the master plan and that url is in my report. the department of aging at the state level is launching wednesday webinars that anyone can sign up to discuss the high-priority topics for the master plan. and one can sign up for the webinars on the website. the commission on aging's website has linked to the stakeholder advisory committee and subcommittees, and the subcommittee reports are due at various times during 2020 and then will be consolidated into the master plan. there was an elder economic

forum which commission spears participated in, and there was a white paper presented, if i read my notes correctly, on elder economic issues. the p.s.a.s all have to report and then there's some general reports and i'm not going to go into details. but what basically came out in those of us that were there, the focuses have been on the census. wildfire safety and emergency planning. the master plan, there are some big changes coming in l.a. county and l.a. city because we know how massive it is and how they structure their p.s.a.s and -- and seeing how the county and cities can work together. and then there's focusing also on homelessness, shared housing. future topics that we'll be talking about are shelf-stable foods, adult protective

services, public benefit and care giving. we had a presentation on the california healthy aging initiative from the california department of public health. and this is to align resources with focused leadership. it's a program within the department to coordinate and develop a healthy framework for california. they are looking at the healthy brain initiative and there were two in rural counties, three in urban counties. they are also looking at a way to set up a unit just for addictions, not just opioid but alcohol, gamble, any kind of addictive behavior and handle it as one. the goal is to launch this in october. we also had a presentation on creating a welcoming environment for all. and it was presented by the friendly visitor coordinator for the laven darr senior center in

east day. this was formed in the mid- '90s. it addresses some of the issues that shireen just spoke about with the lgbtq community. and they have two major programs, friendly visitor program, working with community volunteers to visit isolated seniors with the goal of visiting the isolated seniors at least once a week and safe and visible design for healthcare workers to make the community more comfortable and speaking appropriately with lgbtq seniors. this program and their training is posted on their website and available to anyone. we also had a very thorough presentation on census 2020. it is well-funded by the legislature as commissioner pappas knows. i want to say april 1 is camp day, so you'll be hearing more about that. complete count is very

important. the other issue that is -- there's a lot of concern, i think, around two things, one is citizenship questions, and there are none. there are nine questions which are already available online. and there's a lot of worry about cyber security and hacking, and the census bureau is taking that seriously and is working diligently to make sure the data is secure. i want to say there was over $20 million. there was a lot of money the governor put in the budget. our last presentation was by helping communities prepare for natural disasters. it's a program that started in june last year in collaboration between the state and community-based organizations with $50 million in funding. and the goals were to include a

socially-diverse and isolated communities to bolster resilience and empower selfs for safety. 24 counties were given grants and catholic charities made the presentation had contracted with eight. one of them was san diego county, and we had a representative from san diego county speak to us. they have done things like alert san francisco, much like we have with 311 where they can alert folks with text messages. a reverse 911 where there's emergency call and then go-to bags, what do you need? they have put together door fliers for contact information and what the presenter spoke about has allowed people to begin to think about those issues and have conversations within their families. they have put together training curriculum and the types of emergencies talked a lot about

smoke detecters, especially in wildfire areas, earthquake preparedness. they are very specific, and they are trying to make them culturally specific as well. they have completed the top ten tips have been completed in san diego, and they have modified it from imperial county because imperial county is more rural. our next meeting is at the end of february. >> thank you. you have certainly been business. thank you very much. any questions? >> any questions or follow-ups i need to do? okay. thank you. >> next up is the long-term care coordinating council. kelly dearman. welcome. >> good morning, commissioners, president serina, happy new year, everyone. i am going to give the report from the december long-term care coordinating council meeting. the big news is that we have a new ltccc member who will serve

as the second department of public health representative. it is alex jackson, and he is the deputy director of adult systems of care at the public health behavioral health services. and because we like to put people to work immediately, he will also serve as the co-chair of the behavioral health workgroup. so at the last meeting in december, of course, we had updates on the master plan efforts and master plan on aging, and in particular we had a robust discussion about how we can encourage the consumer perspective and stakeholder input throughout the whole process. so many people that we want to make sure can participate so that voice doesn't get lost. we had a discussion about census 2020, in particular since so much is being done online, we want to make sure our older adults and people with

disabilities are count. we talked about the dignity fund. and we had a presentation on accessible transportation services, and i understand you are going to hear that. so i won't give it away. and we had a meeting yesterday, but i'm not ready to report on that. thank you. >> thank you, kelly. any questions or comments for kelly? thank you very much. the case report. >> good morning, commissioners. happy new year to all of you. case members enjoyed a very festive annual holiday party last month. it was actually the largest turnout that any of us could remember, all enjoying fine food and beverage, good philip and a shall we say very spirited white

elephant gift ex change. a good end to the calendar year. last month we submitted our formal funding request to director mcspadden for budget year 2021. it will be the letter itself will be included in the report that you will receive from bridgette. the total of the request is $1,468,956, which is somewhat higher than the previous amounts that i spoke of last month in summary. that was due to as we were preparing the final draft and reviewing the realities of the cost of doing business in san francisco were looked at as well as wanting to aim to achieve optimum results for our seniors

and people with disabilities. just to summarize the ask includes five categories, aging and disability resource center salary equity in the amount of $213,000, outreach campaign, which would include funds for individual agencies to do their own outreach as well some funding for our getting there together event 2.0, which is scheduled for september 13. the total for that item was $400,000. isolated lgbtq seniors, efforts to reach and engage this marginalized population, $295,000. trainings for agency staff, to better equip them to do the work that we do, topics that were

suggested, this is not finalized by any means but include ableism, compassion fatigue, budgeting, et cetera. and that was for $60,000. behavioral health support, this is an area where most of that increase from the amounts in my report last month were, to include two clinical staff, so two psychologists to rotate among service centers, not only assessing and dealing with individuals but also training for staff to better equip them to do their work on a daily basis. the total for that is $500,000. at this month's meeting, which is monday, this coming monday, particularly note worthy for two reasons, one is that our featured presenter is louise aaron erinson, professor of

geriatrics and author of the new york times best-seller elder hood, which i highly recommend. we are really excited to have her joining us. the other reason of note is that this will be the first, the case meeting will be followed by the first dignity fund service provider workgroup meeting under the new leadership model which will have dignity fund coalition co-leading the four annual meetings. at this meeting, melissa mcgee from the office of community partnerships will be presenting on the dignity fund data and evaluation report. and then we hope to have time for a significant conversation discussion with attendees on what they want to see on the agenda for these meetings going forward as well as envisioning what they see this group being

and becoming. so we look forward to that very much. next month, we will have a transportation panel presentation with representatives from s fm ta and transit riders talking about current transportation resources for seniors and people with disability as well as efforts, advocacy efforts going forward. we are looking forward to this quite a lot as transportation has been and remains one of our primary areas of concern and effort. and in march, we will have someone from the census back again just prior to that, because we agreed it is quite important. and also we are looking forward -- our board is looking forward to next month a board retreat. it's been a couple years since

we had one, and we are finally able to schedule most of a day to really get down and do some looking at strategic planning as we go forward. i want to close with a sincere thank you to director mcspadden and the commissioners and everyone that was involved in helping restore the elder adult classes that we were able to maintain. this will remain one of our areas of attention. we will be working with dignity fund coalition about advocacy efforts towards the other classes and looking in the future. so we look forward to working with you on this very, very important topic. and that is it. any questions i may answer? >> thank you. any comments or questions?

thank you very much. item number 5, any old business? new business. the san francisco municipal transportation agency, paratransit presentation, erin mcauliff. >> hello, commissioners.

erin mcauliff is under the weather so i will be giving the presentation in her place. >> and you are? >> my name is jonathan chang, i'm a paratransit planner and i work in the accessible services department at san francisco municipal transportation agency. sorry. so it is a part of the taxi services division at m.t.a. we help manage several programs, including the paratransit program as well as the discount office, and we help oversee the m.t.a. on various aspects of accessibility projects throughout the city, including the capital projects, bike projects, pedestrian projects as well as emergeing mobility. so what is paratransit? it is the door-to-door

transportation service as available to a.d.a.-eligible riders. currently m.t.a. contracts out to the administration of the day-to-day service. so it is responsible for the a.d.a.-eligibility certification process. they are responsible for media sales, service quality monitoring as well as customer interface. we also provide transportation for the paratransit program. they are the provider are the access service. they also contract out to every taxi company in the city to provide taxi service to paratransit riders as well as to two non-profits to provide service for our riders. so in order to qualify for paratransit an individual has to be unable to use the service some or all the time due to a disability. they have to first complete an

application and once they submit the application, the application is then reviewed by a certification analyst. the analyst may call the individual in for interviews to go to maybe elaborate more on their able to use the service as well as to verify some of their health conditions. based on all this information, the analyst then makes a determination as to whether or not someone qualifies for paratransit. if the individual doesn't agree with the determination, they can appeal that decision. so s.f. access is the prescheduled a.d.a. van service. the van service is comparable to muni. so it has the same hours as well as the same service area as muni. so the van service operates 24 hours a day, seven days a week, 365 days a year. it serves the entire county of san francisco, northern san mateo county, treasure island

and the marin on the weekend. the individuals can reserve a trip up to seven days in advance. the second mode of transportation that we provide to our eligible riders is group van. this is group transportation for a.d.a. eligible riders going to and from a single location like employment work site as well as d.a.s.-funded nutrition programs. all the routes are prescheduled and are done in coordination between the service providers and social service agencies. and we have three providers, including two non-profits. on the third transportation mode we provide are taxis. every taxi company participates in our paratransit program in acore dance to the city's transportation code. in addition to the fleet of suvs

and sudans, there are 40 wheelchair accessible taxis available. riders are issued a debit card which they can use to pay for the meter fare or taxi trip. the taxi trips are a subsidy. the we provide a subsidy to the user. for every $6 the rider gives we put $30 of value on to the debit card for them to use to pay for the meter fare. one of the more recent initiatives we have taken is the launch of mobility magnet center. this seeks to serve as a one-stop information and referral center for older adults and individuals with disabilities. we understand that in the city there's a lot of transportation that can be overwhelming to anyone, especially someone who is new or who has a new doctor. so we are trying to provide for individualized, one on one training and assistance to older

adults and seniors and people with disabilities. in addition to all the a.d.a. programs, we have several programs that are administrate and provided through the paratransit program that doesn't require a.d.a. eligibility. one is a shop around program. this provides transportation to and from grocery stores for seniors and people with disabilities. another one is the go service which provides food transportation for seniors and people with disabilities to go to cultural and social events to help reduce social isolation. and the third program we provide is paratransit plus, which is a taxi program that is available to riders who may not qualify for paratransit but may have difficulties for certain trips in which taking the bus isn't the most optimal means to getting to their destination. so we do provide travel training, both group orientation where we talk to a group, we

help, we provide an overview of the features of muni as well as trip planning tools that they can take advantage of as well as individual travel training where we work with the individual one on one to help them, familiarize them with the bus route they can take to go to frequent appointments. we are also dedicated to incorporating more technology in communicating with our riders about our services and such. we partner with slide wheel to allow our paratransit taxi riders to use their app to request a taxi. in particular, if you are a wheelchair user, you can specifically ask for a wheelchair-accessible taxi using the app. we have launched a taxi online portal, which allows for paratransit taxi riders to pay their portion of the taxi -- of

their taxi debit card as well as view their trip history and report lost or stolen cards through this online interface. and we have two advisory committees who advise the m.t.a. paratransit about the accessibility issues that they face throughout the city. one of them is the paratransit council. this is comprised of paratransit riders, service providers and community-based represent i haves. they advise the m.t.a. on service quality issues with paratransit as well as help assist us in policy development. the second one is the multimode accessibility advisory committee. they advise the m.t.a. on accessibility issues regarding the muni's fixed route as well as bike and pedestrian projects. and i'm going to turn the floor over to staff who will talk about the project and their

communication with the public. >> thank you. so i'm going to just touch on briefly -- >> state your name. >> my name is stefani morales, i'm a public information officer with m.t.a. and i handle communications for the van ness improvement project. i'm just going to go over what the van ness improvement project bus stops are currently and sort of the consolidation process that has gone on there. so as you can see, we have 11 permanent stops that are a result of the consolidation process that really began as early as the environmental impact study. this was long before the construction happened. but this has been in project planning for a long time.

and outreach about these changes happen throughout the process of the implementation of the bus stop consolidation. but a lot of the main outreach also happened in 2016 prior to construction to make sure that the public knew these changes were going to be coming. and so some of the reasons for bus stop consolidation really is to -- we essentially removed four bus stops that are going southbound and five bus stops that are going northbound. and the purpose of this is to really help maintain the traffic circulation during construction as well as transit service reliability and efficiency. and the selected stops were chosen on various criteria. some of that is including walking distance. we wanted to make sure that there was stop spacing, street

grades, transit connections that were being accommodated, as well as existing passenger usage. and as far as meeting the needs during construction, so as a lot of you might know, bus stops, temporary bus stops can change depending on when construction might be impacting these bus stops. so what we provide, and it's the first time we are doing it with a project with m.t.a., is temporary bus stop platforms to help provide all of our customers with accessibility as well as temporary benches. so we do move those along with the temporary bus platforms as needed. we also have office hours, which gives us the ability to have the public come to us and let us know of any issues regarding not only bus stop changes but anything else concerning the

project. we also have a 24/7 project phone line and this is something that we put on our website that we distribute in a weekly newsletter that is in newsletters that we send out to members of the public, especially those that are along the van ness corridor, so that they can call this number at any time with any concerns, including concerns about bus stops or any changes. and temporary bus stops always have to be within 250 feet of the original stop. we also alert the public of these stops with signage along the corridor. so this is just some of the ways that we are addressing the bus stop, the temporary bus stops that can be moved at times because of construction impact. and that's mainly what i had to say about what we are doing in regards to construction right now. so i think i will be passing it

over to my colleague, sandra who will be talking a little bit more. >> excuse me. may we have questions at the end of the entire presentation, then? will that be all right? >> yes, i will be sticking around. >> thank you. >> good morning. i'm in the service planning team at muni that includes stops management, and that's what i will focus on today. what i hope to focus on is share an overview of the stop changes s.o.p., which is as we go through in thinking through whether a stop change request or something we have identified will go through. and also to highlight how we have incorporated a screening tool on which we collaborated with senior and disability action to incorporate that into our stop changes s.o.p. the s.o.p. has been in place for one year. and we collaborated with senior and disability action on the

stop changes streaming tool in 2016. so projects that were initiated before and anything that was legislated before did not go through these steps, but going forward any new projects will. and so here we have the list of all of the different reasons why we might have a stop change in muni. and one of the reasons we came up with this is we realized it was not just our team that was coming up with the stop changes that we were recommending based on feedback from the public, operators or performance data, but also other teams, for example, the livable streets team that implement bike lanes, et cetera. a lot of the projects when they were coming up with them, it was necessary to adjust some stops to make sure we were able to make room for everybody on the street. so we wanted to come up with something that made sure that everybody that was generating stop changes were thinking through all the different

considerations that we consider important to implement the change. so this is way to small, but we will have a larger slide later. this is essentially what the stop change s.o.p. goes through and prompts anybody who is trying to letting and implement a stop change has to go through and think through before doing so. so we have a planning phase, we then have -- which is a good idea, is this not a good idea, what are the things to think about, and then we have outreach, going to the community and saying we think this is a good idea, this is why, and getting feedback, and then based on that going through another decision making of should we go forward with this and try to legislate this or not, and that's another set of steps which is this change is coming to you. considering a stop change, these are the different considerations

that we take into account based on guidelines and best practices. did i move it? sorry. so intersection control, when we have a stop sign we try to have this stop placed at the stop sign rather than the other side of the intersection. that's to avoid stopping twice, once for the stop sign at the intersection and again after the intersection. so sometimes when we adjust stops, it's for that. it's for making, improving our performance and making sure we can go fast, but a lot of time it won't extend the distance more than crossing an intersection. we won't do it when, for example, we have a senior center or another trip generator that benefits from having the stop right outside their location. sidewalk space, is there enough space for people to wait and queue up, what are the grades. we have different limitations, i

think an 8 percent grade that we avoid placing stops unless it's necessary. curb space, spacing of the stops themselves, how often and frequent do they come along the line, trip generators, transit opportunities, properties, terminal stops, all of those are things, and we have very specific guidelines on how to think about these things. and so once somebody has thought through all of this, we prompt them to go through the screening tool, which i'll go over. so this is again a little more detail about how we think through things. and we can cover that in the questions. these are our stop spacing guidelines that we have that were adopted by our board. so they are much more spaced apart in rail and rapid bus but local bus depends on grades, et cetera and how frequent or how close together they are spaced.

we have some guidelines on how the length of our stops in order to be able to serve the stops and make sure that we get to the curb and do an accessible stops. and here are the different -- when working with disability action we came up with four different questions that if any of them qualify as part of the stop change we are trying to make, we need to notify them right away, sit down and discuss why it is that we are trying to do this, way before we go to legislation and go to public hearing. so the staff is within 650 feet of an entrance to hospital, public facility or center for people that are seniors or have disabilities. it will stop by 300 feet or more. the proposed stop will be on a grade of over 60 percent, the stop proposed has a shelter but alternative stops do not have shelters. so will the stop quality

downgrade because of where we are trying to site it. stop proposed for removal is accessible but alternative stops are not accessible. so all of those are red flags for getting in touch with senior and disability action right away. and this is the form we provide for them any time we are thinking about doing a stop change, providing them with very specific information that they have requested. and we also usually provide a diagram that explains this is what it will look like, this is how much people will have to walk further or closer for a stop change. so once we assess the balance of support and opposition for the stop change, mainly with s.b.a. and bringing this up with the public, we do door-to-door fliering a lot of times. when we evaluate whether it's worth bringing to legislation. so supervisor's office is

another place we stop to get a sense of support. parking removal is another factor that will determine how much support we have. and then we have best practices on noticing for when we are going to go forward with the stop, so make sure inconvenience is minimized and that we are clear, et cetera. thank you so much. >> thank you very much. it was very comprehensive. and i'm sure there are questions and comments. commissioner pappas? >> just a request. this was a lot of information. would it be possible for us to get the electronic version of what was presented here? and in particular, drilling down to the paratransit presentation, how do you do outreach to the community to let them know about these services? and can you make that available to us too?

>> so we actually require our contractor to do at least 20 outreaches each year, but they do way more. we actually have a manager here. she is responsible for organizing the outreach to not only community-based organizations but social workers and anyone who may need services. and they keep track of it on a spreadsheet. in particular, they are trying to put a bigger emphasis on doing outreach in areas identified in the communities of concern. so we are constantly doing outreach. and we also have our advisory committees. they meet -- the executive committee meets every six-weeks, and then we have smaller subgroups that meet each month to focus on a specific aspect of the transportation modes that we provide through paratransit. >> thank you.

regarding paratransit, your presentation indicated reliance on taxi cabs. but we have fewer taxi cabs in the city. how has the paratransit program been affected by the increase in lyft and uber and other services like that? >> so i think the -- one thing i didn't show on the presentation was the number of trips taken by paratransit users on taxis has actually increased over the past couple of years. i think the impact of t.n.c.s has been most impacting on the taxi programs which are the wheelchair-accessible taxis, because those vehicles cost a bit more to operate and you would have to convert a mini van into a wheelchair-accessible vehicle, so that's more cost to the companies as well as the

drivers. so what we have done is we have placed several incentives in place to help support the drivers. we have a $10 incentive that's available to all taxi drivers who provide wheelchair trips and we bump it up to $15 if they provide trips in the outlying neighborhoods like bayview as well as if they provide trips during the nighttime to wheelchair users. we also have an airport short pass, so if a taxi driver does at least 30 wheelchair trips in one month, they can go to the head of the line at the airport, and that's extremely valuable for taxi drivers. and we have various incentives to encourage taxi drivers to purchase their own vehicles. we provide $650 each month to new ride taxi drivers who purchase and operate their own vehicle. so we are trying to strengthen

the taxi program which we felt has been most impacted by the growth of t.n.c.s. >> thank you. a couple other observations. one, i think the outreach from my experience has been very, very good, and i was very happy to hear about the summary discussion of the van ness improvement project, which people are working very, very hard on addressing the issues and undoubtedly encountered many things they had not expected. i live at the san francisco towers which is a retirement community just off van ness between van ness and franklin on pine street, and there are many different senior housing developments in that neighborhood. and that has been the decision to permanently move some of the bus stops. it doesn't sound like a lot if you are able-bodied to have to walk an extra 350 or 600 feet to get to a bus stop, but it does have a huge impact on many of

the seniors who live not only in my building but in many of the buildings around there. and while the outreach has been commendable, i have not noticed as many changes in response to concerns from those individuals. the emphasis seems to be on speeding up bus service, which is understandable, but it seems there is an inherent conflict. and i would like to have somebody address that clear conflict and why it seems that concerns are raised but not always addressed or even occasionally addressed. >> yeah. and that's something that we have definitely heard a lot about during the outreach and when we speak to folks about those issues. as far as my understanding goes, a lot of these changes, the permanent stops, a lot of that was sort of decided really early on in the project, again, the environmental impact study being one of the stages in which these were decided.

and i think that at this point, as far as i understand, it's not really possible to change the permanent stops that are now being sort of planned for and will be under construction fairly soon. and so that is a concern that i will definitely continue to take back to my team. and any accommodations that we can make now during the construction process to make it a bit easier on the neighbors and folks using those stops, we'll sort of look at things to see if there's any way that we can make it sort of more amenable. but as far as i understand, there was outreach during the environmental impact study. and one of the main things that came out of that, or i guess the reason for the changes, the bus stop -- the permanent bus stops, was that the biggest concern was

that efficiency and was making sure that the bus stops were ensuring transit service was moving quickly and efficiently through the corridor. but i definitely hear that concern. and it's something that i can continue to bring back to my team. and if there are ways that we can help mitigate that, then i'm sure that we will continue to look at that. >> thank you. and i would like to remind you that the senior population of the city is growing very rapidly. san francisco has the highest percentage of seniors of any big city in the country. and while it's gratifying to read about the accommodations made for individuals who are interested in bicycling and bike paths that are being created, that's not an option for people as they get older or for many people as they get older. so, again, the outreach has been commendable, but the results have not been very satisfying. and this is not directed at you.

obviously these decision were made a long time ago, but anything that can be done to revisit those, and i speak for other people on the commission who live along the van ness corridor who probably share my concerns, and i'm an able-bodied individual who walks six to seven miles a day. so it is a very serious matter. and i'm sure you are aware of it, but i just wanted you to hear it directly. >> thank you so much for that. >> any other comments or questions? martha knutzen. >> hi. i should disclose i also sit on the committee that advises the van ness improvement project. so commissioners hear know that i got very involved in pedestrian safety, and i'm always talking about the van ness improvement project whenever i can as it relates to senior issues especially and disabled issues. so i actually have a little bit different question because i get a lot of them. and they hear me advocate for

those things every month. on paratransit program, so it's actually a different question, are all of the things that you mention, especially the shopping service and van gogh, i didn't know about that, are those all only people who are not available to only people who are not able to take muni? some of these programs have different qualifications? >> so for the shop around and van gogh services, we just have an age requirement. you have to be 65 or older or have r.c.c. discount i.d., you have to qualify for that or if you are a.d.a. eligible, you can qualify for those services. you don't have to be an a.d.a. eligible rider. >> those are two great programs. i didn't know about them. and especially in view of the other question about outreach,

that would -- it's just very, very helpful to many, many seniors to know about that, especially i live on van ness, it's so difficult to shop along van ness because of the bus stops and the changes that are always being made. so i'm just saying that in particular it would be very helpful for people to know about that. it might be something that's available to people and help them to get around on these really business corridors. so that's great. >> great. thank you. >> and one other question about -- so interested in the stop -- there's all this study that goes into making sure that when you make changes in stops. i'm not sure it was embedded in here, but one of the things that seniors face, and especially people with disabilities face, is crossing streets. so it may seem like -- when i was younger, i never thought about that. but now with packages as you get more frail, things like that,

you notice that. when you make changes to stops, is that one of the many things that are considered? so what i'm talking about is one bus you are taking one away, stops, and then are you going to have to cross a street to get te opposite direction, and i'm not saying that in the right way, but if you follow what i'm asking, do you consider that for people? >> absolutely. any time we change a stop from one side of the intersection to another, you have a shift in who has better access, because there is probably going to be -- but in takes into account the frontage, the businesses, is there a senior facility, those are the things that we came up with the senior and disability action as part of the screening tool, and that's absolutely something we take into account. we very rarely unless it's a huge operational issue move something from one side of the street that's close to a trip

generator that seniors need to get to and move it to the other side. it is absolutely something we consider. >> what i'm asking, this whole thing about you are going one way and can you catch that bus going the other way without -- >> yes. >> you know what i'm saying >> right. yes. that's also something we take into account. what are the connecting bus lines and how are people going to get to it. >> so i watch a lot of seniors and people in wheelchairs and walkers really planning that trip. >> okay >> and you can see how they have to get off and where they are going to go and becoming more and more aware of that. thank you. >> thanks for the reminder. >> thank you. any other comments or questions? >> i have one question. so you went through the process of an individual to sign up and if they get denied, they can appeal, what is the process for a nonprofit? i notice you have two of them?

so i'm just curious what -- how that differs. >> talking about what is the process with self help. >> so those who are care providers, they are contracted with trans to provide the service to their sites. they went through an r.f.p. process in 2017 in order to become service providers. there was a third one in central latino, but they have since dropped out. >> oh, i see. so they are providing services. >> they are providing services to -- >> services provided to them. i understand. >> they are providing services to our riders to various sites throughout the city. >> got it. thanks. >> thank you. any other comments or questions? i would like to thank the m.t.a.

for taking the time to present this comprehensive presentation. it's been very informative. and i hope that our suggestions and concerns are raised to the appropriate levels, and we may get some results. thank you very much. the next item is another presentation. and it is kelly dearman again for in-home supportive services public authority. welcome back. >> thank you. >> so just before we get started, i'm kelly dearman, director of the san francisco in-home supportive services public authority. i'm here with my policy analyst jane lee. so any questions will go to her. so what we wanted to do today was give you very briefly an overview of what we have been doing over at the public

authority and some of our outcomes to date. i will say that it's been really great for me and our staff to work with ihss under crista's leadership and also with director mcspadden. i think we really are doing some wonderful things here in the city. and i'm really proud to be working at the public authority. so first off, this looks daunting, but it will be really quick. we are just going to give you a little bit about what our programs are and how many people we are serving. but first i just want to tell you about the great news that happens with us is that every year we do have an independent external audit done and then also d.o.s.s. does a fiscal and compliance audit.

in 2018 and 2019, d.a.s. said you have been doing so well they give us a good performance waiver, and they did not do their normal fiscal audit. this is huge. this says that we have been doing great work, and i will say since our director of finance and operations has been with us since 2010, every single external audit and audit we have had done with d.a.s., there have been no findings. so we are super proud of that. moving onto programs, in terms of the registry, so the objective is to help consumers find independent providers enrolled with ihss. so if you look to see what we have been doing in 2019, we provided 3,555 referral lists to a little over 1400 consumers. and about 44 percent of them

hired providers off of that list. and while that may seem like a low number, there's a huge amount of work that goes into when somebody gets the list. they have to then call people on the list, interview people on the list and hope that people answer the phone and that someone will actually come and work for them. so 44 percent is a high number. our goal was to provide registry lists to at least 1,000 people. and as you see, we provided over 3,000. for providers, the goal is to recruit i.p.s to our registry, and we also provide trainings and help them provide work opportunities. so did i miss one? it's not on here. sorry, no, that's fine. so as you can see, we had last year 489 applicants.

of that number, 321 were trained in san francisco we require that every independent provider go through a 48-hour training before we put them out for work or before they can be on our registry to hopefully get hired. and of that, 321 who were trained went through the training, 252 actually made it to our registry list. that's because we also then have to go through their references and some people don't make it through the whole training. it's very complicated. so what we have now is we have 302 active independent providers on our list. so we always have people available for consumers when they call and 401 registry providers who are fully employed.

in terms. emergency on call, we want to make sure we are able to provide services to ihss consumers who don't have a current independent provider. the goal is to fulfill at least 90 percent of all service hours. so far i'm happy to say i think we fulfill 100 percent of those. so in 2019 we had 481 unduplicated consumers who received this emergency on-call service. and we serviced over 9,000 hours. so we are pretty business over that. we also have a mentorship program. we are really lucky here in san francisco, most other counties don't have a mentorship program, but we find that if consumers can be trained properly on how to use ihss, it creates a more

sustainable relationship between them and their provider. so what you see here is that we have about 363 consumers who were referred. to our mentorship program. they were referred from social workers or from our staff at the office when people call in and ask for a list. usually if a consumer calls and is asking for their second or third list, we will refer them to the mentorship program. it's, of course, optional. some people decide not to do it. but most who do find it is quite helpful. so we get about 32 referrals per month. and there are 101 consumers per month who are working with mentors. and of the -- you can see from here, of the 353 that were referred, 98 were able to hire someone. and that's just because a point in time when we looked.

for some people it takes longer for them to do the hiring. one thing i forgot to bring here today that i will make sure you all get is another thing we did is we created a consumer handbook. so it's all things ihss. and mentors use that when they are talking to consumers. it's a really great book. it's the first of its kind in the state. and we are now working on getting it translated into our other threshold languages. lastly, we provide benefits, health and medical and dental benefits. we get about 147 new providers signing up for health benefits per month and about 107 signing up for dental benefits per month. and right now there are about 11,500 providers who are enrolled in the san francisco

health plan healthy workers. okay. so then also we processed criminal background checks and provide affordable live scan services to potential independent providers. so the number is going up in terms of the number of fingerprint services we are doing. that's because we have started doing this last year, i think. i'm going too fast. sorry. so we started doing this last year, and now i'm happy to say that not only are we doing it at our office, but we are doing it at 77 otis a couple times a week as well. the idea is we want to make it as easy as possible as we can on providers so they don't have to go to many places to just be

able to sign up to be providers. so that seems to be working out really well. and also in our office we process the criminal background checks to make sure that people meet the requirements in order to be able to be providers. lastly, as a result of union negotiations, we hand out supplies to independent providers. and that includes hand sanitizer, masks and gloves. and we have been doing this just for the last six months. and we hand out about 600 to 700 packages of supplies per month. so i will say that we are super business over in our office. my staff works really hard, and i think we are doing everything we can to make it easier for providers and for consumers to be able to access the services that are available to them and

serve the people of the city. any questions? >> thank you, kelly. it might be helpful for newer commissioners if you summarized how a consumer qualifies for ihss. what are the requirements? in terms of income or -- >> right. so in order to be able to qualify, you have to be medi-cal eligible. if you are, you would call crista's shop, and they would arrange to have a social worker come who would determine how many hours per month you are entitled to. and once that happens, you can hire whoever you want. and about 85 percent of consumers in san francisco have a friend or family member that will do the service for them, which i will also just add, keeps people housed, because then they know they can get paid

to provide the service for a friend or family member, so there will still be income coming in. 15 percent who don't have a friend or family member who end up calling the public authority, and that's why we have a registry to help them find someone. we do know that number is going to continue to go up as san francisco is a real transient city, and many people don't have friends or family members who can do it. so we are there to make sure there are providers available who can come and work for these consumers. >> thank you. and also the services can be on a temporary basis if someone is discharged from a hospital, for example, and needs help for a few weeks then that can also be arranged through ihss. it doesn't have to be ongoing. >> correct. so a lot of times with our on call service, it's people who are being discharged, haven't yet set up a permanent situation, and we assist them during that process. >> i just would like to publicly

commend kelly. i have the unique privilege of working with her as your representative on the governing body of the in-home supportive services public authority. that body is very representative of both the caregivers as well as those who are getting the care, both the human services agency as well our commission have a representative. and for the past i think almost two years, i have been serving in that capacity, and i have seen the incredible work that both kelly and the staff are doing. it is a monumental undertaking, and i just wanted, for the record, to commend you. >> thank you. >> i was also fortunate enough to serve on the governing body for about ten years. >> yes. >> and i watched dramatic changes and improvements. and it was very gratifying. and in particular, the structure of the governing body, which allows for multiple viewpoints

to be expressed and multiple needs to be raised and addressed. it is not a topdown process at all. it is much more a bottoms-up process, and a very collaborative one. i think kelly has done a remarkable job in her tenure, and she has put together a remarkable team. i think we are very fortunate. i think san francisco is way ahead of the rest of the state. and i have a question around that. what is the current governor's attitude toward ihss? i don't want to rehash previous administrations but what is the current administration's attitude toward ihss? >> the current administration's attitude, and please correct me if i'm incorrect, is a much more favorable attitude towards ihss and what we do. >> thank you. that's gratifying. not surprising but gratifying to hear. any other comments or questions? commissioner loo? >> yeah, you said that the

providers have 48 hours of training. who did the training? >> so we -- so home bridge provides the training for all of our independent providers. >> okay. and then the social worker, when you get the referral, social worker would go out and visit and determine the hours. and how often do you reassess? annually? >> they are -- consumers are assessed annually. yes. >> by the social workers at ihss, not the public authority. but apparently consumers can call and ask for a reassessment whenever they want? >> when they have a need. >> when they have a need. okay. >> one other question i think is important to address, there may be some consumers who aren't comfortable making decisions about who to hire, or they are not capable of making those decisions. how are their needs addressed, kelly? >> so that's why we have the mentorship program. and the mentors are consumers

who are currently using the service or have used it in the past or providers who have used it who are current providers or not. and the mentors get trained about how to talk with consumers and how to help them. those mentors will sit with consumers while they make the phone calls, while they interview, and will help guide them through the whole process, will talk to them about things like communication skills and how to best advocate for yourself. and then also as i said, the consumer handbook, which i forgot, which i will make sure you all get, also has pullout pages about here are good questions to ask, this is what you should do in this situation, but the whole idea is to try to build the consumer up so that they can handle it on their own. >> but there are some consumers that are not capable. >> yes >> is that -- >> so for those consumers who are not able to hire and fire on

their own but are sill stihl able to live at home and in -- still able to live at home and community, they would go to home bridge. home bridge would send their providers or their employees, and they will send them out to do the work. >> so this is fabulous. and i have talked to many people who are using these services. i'm just curious. how long is the process -- does the process usually take for someone on who is going to be their provider? is that a process like i had someone and it didn't work out, and i got another one, and it's a sticky relationship, i'm going to put it that way. >> so it depends. there are 85 percent of of the people have a friend or family member lined up. for the registry, it's more complicated, because these are

strangers coming in who might have to do intimate caring for you. so for some consumers, they know what they want, who may they need, and they can make a decision right away. for others, it could take several months. but -- do you know off the top of your head if we have a -- like, what the common time frame is? >> or do you have metrics aroun- >> we do have that, yes. i just don't have it with me. but i'm happy to provide it to you. >> okay. >> commissioner loo >> i have a couple questions. these are folks that in order to get the dental and health insurance, how many hours do they have to work per week? >> you have to work 25 hours a month in order to get medical. and 25 hours a month

consistently over three months to get dental. >> so do they get it after a few months working or just immediately? >> they get it after three months of working. >> three months of working. okay. and so -- >> hold on one second. >> come closer. >> you have to have worked 25 hours in the past two months. if they are a new provider they gev a packet to apply for health and dental benefits but if they are providers who worked in the past and took a break and worked again, they have to take the initiative to apply. >> thank you. you have a menu that you say you are going to give us. >> i'm going to give it to you. >> and you will be translating into different languages. i know there are a lot of asians using it. so what kind of languages are you thinking about?

>> it's currently in english. we are in the process of translating it into chinese. and we have had to go through so many different people, because there are -- some of the terms we use don't translate well, so we are trying to make sure that it makes sense. so we are doing chinese next, and then we are doing spanish. and then if we have any money left, we'll do more. >> will you give me a copy in chinese when it's ready? >> absolutely. >> thank you. >> i think it's important to remember that the budget for ihss, the total funding, which is driven by the state of california, is substantial. but the cost of keeping people at home is far, far less than institutionalizing them. just strictly only a financial basis to say nothing about the emotional and psychological aspects of it. i think that's important to remember, that this is a program

that saves a great deal of money. >> exactly. >> any other comments or questions? commissioner arcelona. >> thank you. hi, kelly. >> hi. >> two questions. one is are there any restrictions for a provider who lives with -- let me state the question differently. can somebody be living with somebody and be a provider? >> i'm crista. i'm the director of ihss. yes, you can. we have many live of-in providers. there are some restrictions around spouses and what types of services we can pay folks to provide and parents as well. but we have many live-in providers. >> okay. and then i was noticing the big jump in the live scans that were completed in september, october and november. what caused that? >> so we were offering more. and because we were doing more supplies. and so we had more people who

were aware of what we were doing. and because we do it cheaper than any other place you can do it. >> the other really big change is that per union union contracs moved from individual orientations for providers to group orientation. so we are offering about five orientations a week at 770 it is, there's been 30 people that go to them. and we have redesigned that whole space. so it's much more comfortable. we can do a group presentation where we give a lot more information that's consistent. and at the end they can meet with kelly's staff to do the live scan. so we have one machine there now. we are adding a second one. we didn't have the time to get everybody through it. but like kelly said, the more convenience the better. it's low-cost, we don't have to travel to get to it. you can get paid and start caring for your recipients. >> thank you. >> any other comments or

questions? thank you very much, kelly. great to see you again. and that was a terrific presentation. very informative. >> thank you so much. >> okay. item a. requesting -- >> [off mic] >> item a, requesting authorization to enter into a new grant agreement with curry senior center for the provision of programming and social services for transgender and gender con forming tgnc older adults and tgnc adults with disabilities during the period of january 1, 2020 through june 30, 2023 in the amount of $353,003 plus a 10% contingency for a total grant amount not to exceed $388,303. it is from tiffany. and i'm always happy to learn a new acronym, tgnc. add that to the list. >> thank you.

good morning. the grant agreement was curry senior center is one of two transgender and gender nonconforming programs that i will be presenting to the commission for approval. moving forward, i will use the acronym tgnc for transgender and gender noncon coming. the dignity fund assessment report published last year is a resource our department uses to help guide the procurement of services that will meet community needs and reach underserved populations. the report notes that lgbtq older adults and adults with disabilities participate less in d.a.s. services overall when compared to the general population of our clients. this gap is even more evident when we look specifically at the tgnc older adult and adult with disability populations. d.a.s. met with community stakeholders knowledgeable and

experienced in providing services for the tgnc community as well as the office of transgender initiatives. through this process, we identified core elements our programming must include. and both transgender programs being presented today have them. first is a safe, supportive, gender-affirming environment, social interaction and relationship-building, regularly-scheduled programming, tgnc individuals hired as key program staff, flexibility for the program to evolve as the needs grow and shift, ongoing feedback to d.a.s. about the needs of the community and lastly, an advisory board made up of community stakeholders. curry senior center has extensive experience in delivering a wide range of services for older adults and adults with disabilities,

including a support group for their tgnc clients. curry staff is skilled at working with diverse populations in the city. their language capacity on-site includes ten different languages. with this grant, curry will expand their tgnc group to include more social and supportive programming. curry will add four tgnc annual events designed with input and insight from their advise board. curry will reach at least 30 clients and provide 250 hours of programming annually. thank you. and i'm happy to answer questions. >> thank you, tiffany. any comments? commissioner spears? >> i have one question. in the writeup it talks about the grantees will develop and implement this programming within this three-year period. can you give us an idea of by when do you think this new programming will start? >> some of it is they both

providers are in the process of recruiting for the tgnc staff person. so there is money for this half year. so we are hoping there will be some delivery of service and consumers this year. >> any other comments or questions? commissioner knutzen. >> i want to acknowledge how historic and wonderful this program is. i just wanted to kind of note that. it's very important to our community. are some of the programs that they are doing already -- do they already exist so that they are probably just going to build and enhance? >> well, in curry's case, yes, they are going to be sort of expanding. they have a group that is calle. i think that's the name. i might be misquoting it slightly. but for that program, they are going to basically do more peer support programming for that.

the annual event that i refer to, those are new. >> that is new? okay. >> thank you. i would like to echo commissioner knutzen's comment about how important and pioneering this and also it's an example of how the studies that led up to the dignity fund and the way the dignity fund money was going to be used was for many, many cases innovative programs. and this is an example of something going from a study to a practical implementation. and i think that that's very important to keep in mind. it means that we are actually acting on what we promised. and so again, i would like to commend the program that's been developed. any other comments or questions from the commission? any comments or questions from the public? may i have a motion to approve? >> second. >> second. any comments or questions or

further discussion? all in favor? >> aye. >> any opposed? thank you. the motion carry. item b. requesting authorization to enter into a new grant agreement with openhouse for the provision of programming and social services for transgender and gender con forming, tgnc, older adults and tgnc adults with disabilities during the period of january 1, 2020 through june 30, 2023, in the amount of $645,582 plus a 10% contingency for a total grant amount not to exceed $710,000. tiffany again. >> thank you. similar to curry senior center, openhouse has extensive experience in delivering lgbtq focused programming for older adults and adults with disabilities. openhouse will also expand its existing programming for tgnc

clients and work with three new organizations that provide dedicated services to tgnc individuals. by partnering with new organizations, openhouse will reach diverse populations within the tgnc community. one of the organizations openhouse will work with is san francisco community health center. the health center is home to trans five, a drop-in center for tgnc clients. through this partnership, open house will offer transgender support group two times a month, providing opportunities for social engagement and community connection. another organization open house is partnering with is transgender, gender variant and intersex justice project. through this partnership, openhouse will organize a monthly sunday gathering and dinner for formerly incarcerated transgender women. openhouse's third partnership is

with st. james infirmary. through this partnership, openhouse will offer a tgnc support group led by a tgnc older adult on a weekly basis. and lastly, open house will expand its existing tgnc programming to host trans general racial lunches twice a month. open house will reach at least 75 clients and provide 205 hours of programming annually. thank you. and i'm happy to answer any questions you may have. >> thank you. any comments or question from the commission? any comments or questions from the public? welcome. >> hi, i'm karen, executive director at openhouse. i'll keep this very brief. i wanted to say thank you to d.a.s. and dignity fund for making this happen and for all of you for the strong support of the work that openhouse and curry will be doing together.

and one of the things i want to say is i know it's hard with government contracts and how they work to build in room for creativity and flexibility. and i just want to say that as a cisgenderred person who considers myself engaged in constant allyship, and i know we are here with a lot of cisgender allies in the room, at the end of the day i hope we know that we are going to learn a lot from the amazing transgender community on what they need from this contract because we don't totally know yet. so i want to say thanks to o. t.i. for their leadership and for the transgender community for putting trust in us that we could move forward and figure out what they need. i know that that's not easy, because the rest of the lgbtq community hasn't always been there for them in allyship the way they needed. so thank you for making that

happen. >> thank you. any comments or questions? any other comments or questions from the public? hearing none, may i have a motion to approve? >> so moved. >> thank you. any other further discussion? all in favor? >> aye. >> any opposed. the motion carries. item c, requesting authorization to modify the existing grant agreement with self-help for the elderly for the provision of adult day program services for older adults and adults with disabilities, during the period of january 1, 2020 through june 30, 2020 for an additional amount of $135,931 plus a 10% contingency for a total amount not to exceed $749,901. welcome, rick appleby. >> good morning, commissioners, director and bridgette. i'm happy to be able to ask your authorization for these

modifications and the funds for self-help for the elderly's adult day program have two parts today. the adult day program, as you may recall was a non-medical model of social day programming that focuses on people's personal care, socialization and community stabilization. as a part of that, we are happy to be able to have this one-time only dignity fund money of $120,000 to support their physical therapy and occupational therapy programming. the physical therapist, which is funded by this, offers the consultation and treatment planning and hands-on physical therapy is really about strengthening and giving the person more stamina in their body and their gait. and then there's the occupational piece of it with age that you saw and care workers that focus on the needs

of the person to live in the community if there are accommodations they need in their home, if there are exercises or skills they are learn to better take care of they must in their home and at the program. so that's the 120. the other piece is actually self-help for the elderly was able to receive a new van for transportation from another community organization. we heard the central latino discontinued their participation, so help-help for the elderly is taking that van on. and at the time we knew that it would need some maintenance and repairs. so they used or will use $15,931 to make sure that van is prepared for transportation to and from the program and to field trips as they need. any questions today? >> thank you, rick.

any comments or questions? hearing none, any comments or questions from the public? may i have a motion to approve? >> so moved. >> second. >> thank you. any further discussion? all in favor? >> aye. >> any opposed? thank you. the motion carries. >> thank you. >> item d, requesting authorization to modify the existing grant agreement with institute on aging for the provision of the community living fund during the period of february 1, 2020 through june 30, 2021, in the amount of $741,146 plus a 10% contingency for a total amount not to exceed $11,641,294. welcome, fanny lapitan. >> good morning. in the home stretch. again, i'm fanny lapitan, program analyst with the office

of community partnership. i'm here today to request authorization to modify our existing contract with the institute on aging for the provision of the community living fund program. i believe most of you are familiar with c.l.f. already. but i'll give a quick overview. the community living fund was established in 2006 to provide older adults to services and supporting they need to live independently in the community. and i think president serina alluded to the value of really community living as opposed to institutionalization. it was created to provide community placement alternatives for individuals who may otherwise require care within an institution. our target population are those who are currently placed in institutions like skilled nurseling facilities or those who are at risk of institutionalization but are

willing and able to be discharged or live in the community with appropriate support. through our contract with i.o.a. provides c.l.f. services using an approach of coordinated case management and purchase of goods and services. the modification we are requesting will be specifically used to augment the programs purchases services component to increase capacity to serve clients waiting for purchase of services and also to improve efficiency in procuring goods and services through the program. the majority of the additional funds being requested, about 75 percent of it will be allocated directly to the amount of funding available for purchases. this increase will actually bring the program in line with current spending projections and historical trends. a portion of the funds will also be used for additional staff capacity, specifically it will increase i.o.a.'s occupational

therapy time from .5 to 1 and increase the care coordinator through the catholic charities from .5 to 1 as well. the increase capacity will facilitate the assessment and coordination of purchases to help decrease the wait list and wait time. finally, a small portion will be used to upgrade the software use for c.l.f.'s procurement system. the upgrades will improve efficiency and provide some cost savings as vendor invoicing will be more streamlined and care managers are able to expedite requests and authorize authorizations for purchases. i would be happy to answer any questions. >> thank you. any comments or questions from the commission? any comments or questions from the public? hearing none, may i have a motion to approve? >> so moved.

>> second. >> thank you. >> thank you. >> any further discussion? all in favor? >> aye. >> any opposed? thank you. the motion carries. is there any general public comment? welcome. >> i'll put it on the record. maey, director of the community living campaign. i stayed to be able to say thanks to d.a.s. and executive director mcspadden about the efforts to save the classes and jobs associated with the cuts to ccfs programs. i think that's a really important and timely first step, but we hope that everybody sort of is part of a larger campaign to save the remaining classes, both for older adults and for young folks in that program. the board of supervisors began the hearing this morning downstairs. and that hearing was continued, but they are -- and will not

come up again i guess until february, but they are taking up the issue at the finance committee of the board of supervisors next wednesday at 10:00 to see what the board is able to do to kind of help. so for those who are interested in that issue, both in the room and who are watching on tv, it is the board of supervisors budget committee next wednesday at 10:00. and i also wanted to provide just some talking points that we kind of use to get our thoughts together on this issue. and we have been sharing that with others. so i wanted to share that with you. so i'll put them here, and someone will grab them i think. lastly, kate had to leave but she left information about the end ageism campaign. if you don't have your button on, you have a chance to get one and replenish your supply as well as other materials. thank you very much. >> any other comments or questions? thank you. motion to adjourn. >> so moved. >> second. >> thank you.

>> thought it was going to be a short meeting and it turned out to be a long one. >> i know.

>> good morning, everybody. the meeting will come to order. welcome to the january 9th, 2020 regular meeting of the public safety and neighborhood committee. i'm raphael mamdelman. supervisor walson is not able to be here as he's attending a joint powers' board meeting and to my left, supervisor hainey stepped. i want to thank sfg tv for

staffing the meeting. >> please ensure you've silenced cell phones. files should be submitted to the clerk. items acted upon will appear on the january 28, 2020 agenda unless otherwise stated. >> before we go to the first item, i'll make a motion we excuse supervisor walton. mr. clerk, please call our first item. >> number 1 is an ordinance amending the health code by amending the sugar sweetened beverage to update the findings and purpose, revise the definition of advertiser, reduce the warning size, move modifiede warning text, remove exemptions for certain types of sugar advertisements.

>> natalie g., welcome. >> good morning. so a little bit of background information. the city's sugar sweet and beverage ordinance was introduced by supervisor scott weiner and unanimously passed by the board in 2015. but because of a subsequent lawsuit and a ruling against the city at the ninth circuit court it prevented the ordinance going into effect. we introduced the revised revision last september to incorporate more feedback on this legislation. we know that there's been countless studies connecting these beverages to weight again, obesity and type ii diabetes and there's been numerous studies showing that these large beverage companies specifically target their advertising to communities of colour creating more health despairties. there's been studies proving that labels are an effective way to provide the community information for them to make their own healthy choices. in fact, ucsf has done numerous

focus groups in the bayview, mission and tenderloin to ask what the community wanted from a public health perspective and the top request was to have information on warning labels about the health risks so that people can make their own informed choices. this reading introduced versions incorporating the following seven changes with input from the committee. number one it updates the ordinance's statements of findings and purposes with more recent information about weight gain, increasing the risk of obesity and type ii diabetes and these finds are about health literacy and helping the public to make informed choices. it defines the definition of an advertiser of those selling sugar sheetenned organizers and excuse people in the business of placing, installing or providing space where the displays such as business owners of a small mom

and pop shops and it reduces the total number of advertisement and number four, it modifies the text to the required warning to say san francisco government warning, drinking beverages with added sugars can cause weight gain and increases the risk of obesity and type ii diabetes. number five, it adds a language access component as part of the equity lense, requiring official translations of the warning labels in the top san francisco languages such as chinese and it limits certain types of sugar beverages. we had a provision about any ads about december 31, 1985 were exempt and we took that out. and we are excepting ads that have been in place 50 areas or more. the coca-cola billboard sign off of the i-80 freeway and lastly,

this revises the ordinance enforcement allowing dph to administer ordinances to pursue civil enforcement. we have medical professionals such as sf medical society, health organizations and expect groups all on board with this legislation. the youth commission just voted unanimously to also support this. so happy to answer any questions and hope you all can join on a positive recommendation. thank you. >> thank you. i don't see any comments or questions from my colleagues so we'll go to public comment. are there any members of the public who would like to speak on this item? if so, come on up and line up on your right, our left. speakers will have two minutes. we ask you state your first and last name clearly and speak to the microphone. if you have prepared written statements, leave them with the

clerk for ad admission file. in the interest of time, speakers are advised to avoid repetition of previous statements. come on up. >> when it comes to sugary beverages, the possibility of substitutes are greater now than ever. the beverage market is all steadily saturated with flavoured, unsweetened products, the majority of which are sold in recyclable aluminum cans rather than the plastic containers and they're increasingly gaining shelf space. so trends suggest consumer taste and beverages have been shifting in a halty direction and culturally obesity is less popular today than a mere decade ago so gym memberships have risen significantly over the intervals. however, attempts to compel marketers or emergency engaged

in specific language regarding sugary beverages may be an uphill battle and are you looking at all beverages, sugary beverages or specific sugary beverages? >> thank you. are there any other members of the public who would like to speak on this item before public comment is closed? seeing none, public comment -- actually, we'll invite you back up miss gee, seeing no comment from members of the public, comment is closed. miss gee, come on back. >> earlier i said the mom and pop shops so the provision exempts installers of the signs, not the owners of the business. so i just wanted to clarify that. >> ok, thank you. if there are no comments or questions, i will move that we forward this to the full board with positive recommendation. we can take that without objection.

congracongratulations, miss ge. mr. clerk, the next item. >> number two is a hearing on the city and county policies as it relates to trash cans and pick-ups in addressing litter. >> supervisor hainey, this is your hearing, take it away. >> thank you, chair and thank you supervisor, stephanie, for having this hearing at the committee. i want to also recognise and thank all of the folks here in the room who do this work everyday. i think it's, obviously, a very challenging and often thankless job to be out there making sure our streets are clean, that litter and trash is taken care of and, especially, at a time, i think, where this issue is often in the media, and getting attention, i'm sure it puts a lot of attention on you all and the folks out there. so i want to extend my

appreciation to the folks here and also to the employees that are out there right now. i saw them on the way here and just do tremendous, very difficult jobs and we appreciate them. so today, we're going to talk some trash. i'm sure in this room, that's not a joke you haven't heard before, but i just want to take my shot at it. you know, you thin i think for e reason for this hearing is pretty obvious and clear. we have a huge problem with trash and litter on our streets. that's true all over our city. it's especially true in the district that i represent, downtown south of market and the tenderloin, particularly. this is something that comes up from residents, workers, businesses and as i mentioned,

the national, international press and here in san francisco in a city that is among, if not the most innovative place when it comes to technology and progress, it continues to me to be deeply concerning and in some ways mind boggling that we haven't been able to solve this problem. it seems to me there are practical, common-sense solutions, proactive loose solus that caif we work together. this specifically will be about trash cans, both the public cans and the private cans, dumpsters and to shed light what the cities and partners have been doing to address trash and litter on our streets and to get an update on a new policies and strategies to address this ongoing problem. for me, and what i've seen and what i've heard and experienced

in the last year and before that, this comes up all the time and a couple of things i want to highlight before we jump into the conversation. one is, there are parts of my district, at least, where we can walk block after block and not see a city can. and that's something that i hear about from my constituents and deeply concerning and confusing to me as to why that's a reality that continues to exist. on top of that, we often see, in my district, both city cans and private cans either being broken or busted open or trash and litter that was clearly previously in a city can or a private can making up a lot of the litter on our streets and sidewalks. this ithese are conditions thate unacceptable for people to live and work in. it seems deeply unfair to the employees themselves who are having to pick up after,

basically, broken infrastructure and having to respond in a reactive way as opposed to having trash stay where i think it belongs, which is in the trash can to begin with. i did a fix-it walk along the embarcadaro with a number of the departments and neighbors and we came across, first of all, not enough city cans, but the city cans that we came across were actually more likely to be broken than functional. they were, in many cases the gate was swung open or the trash was pulled out. that creates problems for people who live and work in this area but also creates a lot of cynicism and a culture where people don't believe they're supposed to throw things in the trash because the trash cans themselves don't work. so this is a reality that, i think, is fixable, that there are solutions to. as a city, we started to fund and put out more sort of total containment bins with big belly

style cans and i want to understand how that fits into our strategy to address this issue. so the three things, the guiding questions that i had for the city departments and the folks who are here are what are thecies where we are placing city cans, the types of cans we're using and why. secondly, how can we prevent trash from being spilled on the street from city cans and dumpsters and how do we ensure buildings and businesses are signed up for and receiving adequate service? and this is something that the department of public health will speak to. i want to say at the outset, i don't want to just ask questions but offer solutions which i've tried to do and we've been working closely together doing my time as supervisor. i want to appreciate dpw and oewd for your partnership on

that. there are a set of thank thingsm asking for. if this is not the right approach, i would love to hear why we are not doing these things and why we can't. the first thing, there seems to be a need to have a trash can on every corner. in the tenderloin, south of market, downtown, it is astounding to me that with the attention and the realities of trash on the ground, that we wouldn't have an adequate a lot of trash cans. there's a mythology and i want to talk about this and i don't know how true this is, that the city has pulled away tons of cans over time and people bring that up a lot in the community. secondly, as i believe we need a new trash can design for our public cans. for these cans to be as likely to be broken open as functional is completely unacceptable and so i want to hear about what our plan is to either fix or replace the ones that are out there.

third, i want to understand the standard for where public cans go and what sort of transparency there is around that. seems to me that there's not a formula for where the cans to and why they're there and when. they can be pulled out or put away based on complaints. i don't feel that's the best way to do this. fourth, how we're going to secure dumpsters. there need to be much stronger locks on dumpsters. there are places where trash is pulled all over the street. fifth, how woul we'll roll out r bins and coordinate pick-up schedules which is beginning to happen in the tenderloin and i want to appreciate the work that recolocg is doing and how to extendeextend that across the cd a plan for how buildings have correct and adequate trash service.

peoples are residential and the people who live there don't have adequate trash service and end up dumping their trash by the city cans. that seems to be a solvable problem and will take a plan to address it. so those are my ideas and what i would like to see, but i would hope that we can talk about what your plans are and how we're going to really keep trash where it belongs in the can and make sure cans are available and ensure we have cleaner, healthier streets for all of our residents, not just those in district 6. so to address those issues and questions, we have representatives from san francisco public works, recology, department of public health and oewd and i think we're going to start with jeremy spitts from public works.

>> good morning. thank you, supervisor hainey for giving us the opportunity to discuss the city's public garbage cancer. cans. and also, i we had the same joke. [ laughter ] >> i knew somebody would use that. >> there's only so many. [ laughter ] >> so we were asked to provide just a basic overview of what's out there on the streets. public works maintains almost 3500 cans, about 1,000 are the old-style concrete cans with the rest being the renaissance cans which is, i believe, just the

vendor's name. they were first installed in 1977 and i found a mayor of, then, george masconey installing one and i thought that was fun. since they're reaching the end of their useful life, we're phasing them out and we've been phasing them out, actually, over the last ten years and almost done phasing them out and we should have all gone and replaced within this fiscal year. we're currently replacing about 40 a week with the vendor that installs and replacing them with the renaissance cans. in addition, there's two kinds, mainly two kinds on the street of these solar smart cans. the first that everyone is familiar with is the big bellies and there's about 150 or so big bellies out there. they are not maintained by the city. they are maintained by cbds or neighborhood groups or private organizations because they require a higher level of maintenance than the city is really able to offer. the other one, since there is so

much interest in these kinds of cans, the city has piloted an alternative to big bellies that we thought might be a little bit cheaper and easier to maintain called the pel or pell solar smart can which is similar and there's about 30 of those in the city at the moment. and you had asked about our procedures for can placement. so we do have a procedure. it's procedure 16-5-1 and i can read it. it's not very exciting, but as most of our procedures aren't exciting. liberal receptors should be located near schools, business districts, bus stops and platforms. requests from the public to add or remove receptacles are investigated by street environmental supervisors before any action is taken. placement includes dog parts, community stairs, navigation centres and other locations requested but the public and elected officials. so it's not a hard science.

we get a lot of requests from difficuldifferent people to putn different places. i think that's a lot of my job as the government affair's manager and for the department to shuffle garbage cans around. there's a request to install them and the next week from a different constituent, i get a request to remove that can, so it's all over the place. problems. so as you eluded to, there are some problems. >> my photos? >> one of them might be, yeah. [ laughter ] i think that one might be so challenges. so there's three main categories of challenges. the first one is overflowing cans, and the second one would be illegal dumping of household garbage or bad behaviour and people just using the cans as a suspecspot to dump because theyw someone will comeby to pick them up and then there's vandalism, breaking in to get to the

garbage recyclables inside or just because they like breaking things. we've provided kind of a snapshot of the service requests for the city cans over the last year. so we get two main categories of service requests for city cans through 311. the first one is for overflowing cans and the second one is for damaged cans. so this is a snapshot of both requests in the last year. so they're where you would expect them to be. so here is broken out by district and we get the most in district 9 and district 3 and we, in total, over the last year got about 13,000 requests for overflowing cans and about 1,000 requests for broken cans. for the city's 3500 or so cans. it's important to note that the system, the 311, doesn't distinguish between overflowing

cans and illegal dumping. so this is representative of both. so if somebody on streets sees a bunch of trash around the streets and takes a picture and sends it to 311, it's somebody who has dumped trash around the can. >> can i ask a question if. >> absolutely. >> is the response the same to overflowing and illegal dumping. >> yes, response is the same. i think those requests go, actually, to our part of ecology and they are out there within, i believe, two hours. so we get to those pretty quick. so this is not a new problem. we have some photos. i was flipping through old annual reports and these are from 1968. since the city is so quick in picking up trash, people have

kind of back to accept it. there's almost a perception that it's maid service for the city. so people dump their trash out there, it's gone within a few hours and people just doing it. so this has been a problem in the city for a long time, both with dumping of cans, dumping in industrial areas and dumping of used appliances and there's many initiatives that the city has done to try to provide outreach and enforcement. the city has passed mandatory garbage and recycling and composts since they were taken and we do all sorts of outreach and the problem definitely persists. so what is the city doing to combat litter in general? so it's not just about garbage cans. we have our own cleaning crews that go out. we've created different types of cleaning crews, up and above the cleaning crews. an important one is our corridor

ambassadors, sweeping up and keeping an eye on garbage caps and topping them off when they get too full. we have an outreach enforcement team that does outreach to merchants and they can write tickets for people's bins being overfilled. we have antilitter campaigns. we have strong partnerships with nonprofits like the cbds and also very strong partnership with ecology. we are embracing new technology and i'll get more into that a little bit later and we have a new anti-legal dumping campaign that we'll be launching on saturday at our community queen team in chinatown, which our 20th anniversary so everybody should come to that. it will be a great event. we also work closely with our partner of ecology who you will hear after us and encourage them to do everything that they can to help keep the city clean. one initiative specific to public trash cans that we're excited about is a fairly recent

grant programmgrant program. so the community center, they have staff and they actually steam-clean every public garbage can in the city at least once a month with the kind of higher density areas and more commercial areas getting their cans cleaned biweekly and some more than that. the sso i passed one of their ts on the way in thissing morning and they're out there all the time cleaning cans. one low-tech solution we've seen success with is you mentioned supervisor, that the cans are often broken and so, this type of can, the renaissance can, we've been ruling that out for ten years. the vandalism has increased and we've been working with the vendor to make the hinges stronger and our metal shop repair crews have been going out and doing spot repairs,

preparing hundreds of cans that are less likely to be broken into. that's kind of a low-tech solution. as far as higher tech solutions, we have a pilot program that we are currently in the midst of expanding for installing sensors in the city's cans. so the sensors collects data every 15 minutes and they also can detect tip-overs, door issues and missing liners. it's sent to alert and they can service it before the can overflows and then alerts from damaged cans are sent to public works to go out there and repair them proactively before they're reported to members of the public. and this was a pilot project that we entered into with the mayor's office of civic innovation in 2018. so we started off with 48 cans,

kind of distributed it throughout the city to test them out and see how it would work on street. we're in the midst of expansion to 700 cans in the city, so a good percentage of the cans will have sensors in them. we have the sensors installed in 700 cans and we're working with the department of technology to build the system that will allow us to manage it. so that should be coming online within the next couple of months and we're excited about that. the overall goals of the project are to reduce the number of service requests related to city cans, to be proactive rather than reactive, jobs to advise placement of the city cans to get good data on where they're being used and where they're not used. to remove all processes of the city cans, because they all have gps and to develop more optimized routes with recology for route pick-up.

finally, we're working on the next generation of the city's trash can. so we have engaged with our local, industrial designer through an rfp process and we're in the process of a new schematic design and we're getting feedback from recology and or own street-cleaning team. the new design will address following issues as kind of guiding principles. right now it's difficult for ecology drivers to pick up the trash can liner and the new line will have a rolling toter, much like the residential cans. to address overflowing trash, the new designs will all incorporate the sensors that i spoke to earlier so that the city or recology will get a notification when they're 75% full. it will continue to have a recycling top to try to

discourage scavaging in the interior of the can. it will be more durable, capable of handling street abuse and needs to be graffiti abuse and much stronger locks and hinges then we have now. there are kiosks and bar canopies on pacific plaza. the next step for this process is that the designers are working on honing in three strong design options. we will prototype the three, making several of each, placing them around the city in strategic locations and we will seek community input on the new designs and track data from 311 and we will take the three designs to the design review where we will be able to have a public discussion about the

merits of the designs and we hope to reach that early this summer in 2020. so that's all i have. i'm available for any questions. i'm also joined by peter lau who oversees all of the city's trash cans supervisions. >> i appreciate this. i have a few questions. so the first is that it's great the concrete ones will be replaced by the end of this fiscal year. so there's still a thousand out there right now and those will all be replaced. >> we're doing currently 40 a week, yeah. >> i see more problems with those. >> right. and we are working with the vendor for the renaissance cans, so they should be stronger going forward. the new ones that are getting installed and replacing the concrete cans should be hopefully more tamper resistant.

>> in terms of where trash cans go, the general order, the order that you laid out, it seems to be to be incredibly vague and general and inadequate for clarity of where these cans should go and it also seems to be to be, actually -- i'm not telling you how to spend your time but the idea of you as a government affair's collector of work, you're spending so much of your time on responding to pulling away trash cans and putting them out there, that it doesn't seem to be to me to be the best way, in a clear way based on need or based on certain distances. i mean, i've brought up in the designing that our city is not the same as every other cities but in many other cities, there's one on every corner in dense areas. the tenderloin and south of

market in some cases don't have anything close to that. there are some areas, partly because maybe somebody complained about one, but it has to be within context that may leave an area with only one more two blocks. in these areas where there's a high need, there needs to be x amount of feet or yards. why don't we do it that way. >> so i work with supervisors all the time who have specific locations they want to install cans and we can definitely install them. >> i want one on every corner. [ laughter ] >> if it's that easy. >> it shouldn't be that difficult. i'll look for a noncomputer. noncompeter. >> just as a general thing, that's problem not the best way for this to be done.

>> we see problems with city cans and there is dumping, especially in more dense areas. so chinatown and the mission and the tenderloin, like if people don't have sufficient garbage service, people see a city can and use this as a dump spot. so we have corner stores and residents who come to us and be like, as soon as the city can came here, i had to sweep up my sidewalk many more times and we're sensitive to that and we don't want to -- the city cans aren't always the answer. we can install them wherever you want them but that's not always the answer in making the neighborhood cleaner. >> and it seems to me we should havemetrics of where they should be generally and under some certain situations, you might take them out but there should be a sort of more objective policy where they go.

if it's totally subjective, their ripple effects and consequences when you don't have them in certain areas and it's jusunpredictable for the neighborhood. >> i think if we had it our way, we would have them at bus stops in your schools, the areas that are listed. we would have a trash can at every bus stop, a trash can at every school. in dense commercial areas, we could discuss having them more frequently, such as on every corner if that's what's required. but we get a lot of requests for trash cans to be installed and removed and we have to be responsive to that. so that's kind of why it's become a little bit of a jumble of a policy over the last many years. >> just as a general thing, i don't think we should make this policy based on complaints and for a variety of reasons somebody might not want

something where they are and that's their opinion. but for the neighborhood and people walking by and for the best practises for clean streets and sidewalks, that seems to be how we should be making the decisions. it's very concerning to me that's not the way it's done. one other thing and i'll pass to supervisor stephanie, the renaissance cans, to me, they seem to have a lot of problems with also being regularly broken and i'm saying broken but sometimes they're not actually broken but opened up. and i think when you walk around the neighborhoods and you see that all of the time, it adds to a sense of kind of cynicism and just a feeling that your neighborhood is just, you know, not taken care of. so you said there's a way to kind of really fortify those cans. >> yeah. >> how can we do a lot more of that, where it's most needed and

be confident that those aren't, in the interim, until we have a new design that won't be the reality of all of our neighborhoods? >> i think it's tough to completely design our way around this problem, which is why in our department, we would like to see some focus on behaviour, as welwe're doing a lot of work and we've done a lot of work already. we've spot-welded, i think, hundreds of cans is the number i've been given. the new ones from the vendor are stronger, as well. that's something we're definitely focused on. >> another request i would have, if there are stronger ones, they should be put in places where we're having these issues.

they should be put in these neighborhoods where we're seeing them broken open all of the time. from what i've seen walking here today, that's not the case. those ones in those areas are constantly broken open and it affects quality of life and it affects trash on the street, but it leads to a lot of feelings that your city doesn't work. >> right. sometimes people become so used to seeing it, they don't report it and we don't know about it. so it's important that we encourage people to use the 311 app and report those things and we will go out there and make the cans stronger. but if the cans are broken everyday and people walk by it because they're used to it, we'll hear about it from cyc if they get to it every month but the more we know about it, the easier it is to track and address it. >> supervisor stephanie. >> thank you, supervisor hainey. thank you, jeremy, tor being fog

here today. just how you said a trash can is taken out because of illegal dumping, to me it seems we're letting those engage who behave in bad behaviour dictate or trash can policy. i'm wondering, what are the consequences of the illegal dumping is does anyone ever face them in the city? >> absolutely. both public works, recology have inspectors and when we get complaints around illegal dumping, they can do a garbage audit in the area and they often do. when we find somebody without garbage, i think that the remedy that is most often -- i don't think they get a fine, but dph can go ahead -- i think dph is here to speak to that in detail -- but they can start garbage service for them and pay a monthly bill and get cans delivered and get adequate service and recology will make

sure they have enough service for the number of units in the building, things like that. but it's definitely a huge problem and it's very time intensive to go around, but the city and recology all are focused on it and it's something we do a lot. >> of the pell trash cans, there are 30 and half are in my district. i believe in trash cans that people can't actually dive into our animals can't get into that are more difficult so that trash isn't everywhere. and i just don't understand why we don't have those type of trash cans all over the city. when i did a facebook post or social media post about them, so many people said, how can i get these in district 7 or how can i get these in my area? i don't understand why we don't have formty in trash cans and why we need a different

prototype and why we can't just focus on one particular type of trash can that is particula is . we'll always have the illegal dumping issue and can be taken care of but why can't we focus on one type of trash can? >> the two are rather expensive and we don't necessarily think they're needed everywhere. >> but how expensive is it to continue to go out to all of these calls? i mean, this trash is everywhere. >> right. >> everywhere in my district, everywhere i go in the city. so i mean, have we done a cost analysis. and i know it's an investment but if it's an investment that works. have we looked at the complaints

that we receive after we install is pell trash can or different type of trash can? have they g gone down? is there spilling out of the trash cans? are we looking at that. >> we are looking at that right now. i don't have an analysis right now. and i think maybe some of the cbds can speak to that, as well. another issue with them, they require a higher level of maintenance, as well. so if something does break on a pell or big belly, it's more involved. one of the pell trash cans we have piloting right now in the u.n. plaza have the solar plaza ripped out and that's different than replacing a lock on it and more involved. and other cities that have done city-wide roll-outs of smart cans and more complicated cans have seen, like, really bad issues with maintenance because the city is just not able to keep up with keeping them all in functional order.

i think philadelphia is an example that we saw where the -- they had big bellies, not pell cans, that were just trashed for lack of a better word. and so it has to be a balance, i think. >> so you mentioned philadelphia and supervisor hainey mentioned cities where there's many more trash cans and i was just in new york and i had the same experience and obviously i didn't count them. but how do we compare to other cities? have we looked at that? >> i haven't been able to find anything concrete. i know as supervisor haney eluded to, in 2008 or '09, the mayor removed a lot of the city's trash cans and there was an analysis that shows the city had two or three times more than comparable city expos cities. i think the effort was to get us

more in line with comparable cities, but i haven't been able to find information as far as comparables yet but i can continue to look into that. i would also note that many of the cities, world's' cleanest cities don't have any trash cans. tokyo, i think, from what i've seen removed all trash cans in the 1990s when there were threats of terrorist attacks because people take responsibility and take their trash home and don't throw it on the street. >> ok, thank you. >> i mean, my thoughts are, i think, somewhat similar to my colleagues but i want to delve into this. you don't want to say it because it's not your job to say it, but what i heard you say was that if

it were up to the department, there would be a trash can at bus stops and schools. and that's because you're not convinced that additional trash cans actually make the streets cleaner. >> right. it's got to be a balance. so they need to be in areas where there is foot traffic, where people maybe have to-go containers they're throwing away. they're not intended to be a catch-all for everybody's garbage. they're intended to be for newspapers and to-go cups and things like that. so that's why the city has public trash cans. for small items of litter to be collect. often when we have trash cans everywhere and when we have dense neighborhoods that don't have adequate garbage service, they become dumping grounds and make the neighborhood more dirty and that's what we've seen over the last years. >> we have an intention what the department believes is the backt

practise and what the city has represented by elected officials think we want, which is more trash cans. and that leads to this incoherent put them in, take them out, respond to officials demanding another one or responding to those taken out. >> i agree with supervisor hainye. that doesn't sound like a sensible way of managing a trash can policy. but i also think, you know, it's important to kind of delve best practises and is a trash can on every corner. intuitively, that would seamless trash on the sidewalk. you're saying -- i hear you saying there's a counterintuitive argument saying that doesn't lead to less trash on the sidewalks and seems the need to be hashed through. and the removal and was that driven by the new administration trying to remove trash from

sidewalks? and did it have a positive impact on that? and what happens when a trash can goes in? does that make that area necessarily get worse? so i would be interested in all of that. and then when you say big bellies -- supervisor hain earthquakes waey wassay it and e expensive are they? >> you pay monthly and if we did big belly for all of the cities, 3500 cans, it would be something like $7 million a year in rental fees. >> because we don't just buy them? >> well, the last time we looked into it, you did not have the option to buy them. you had to rent them, but that may no longer be true. i think oewd is here and they have more knowledge. since we don't deal with them directly, i don't have that information. >> is that the same with the pell. >> the pell cans you can buy which is one of the reasons we

wanted to pilot those versus the big bellies and they are also much more expensive than the standard can. i think that they are something like $6,300 to purchase. >> i would presume that the vandalism issues, you know, big bellies affect pells, so are we see them get ripped out? >> so far it's been pretty good. i think about a year that we'vee had them out. we had 15 and we installed 15 in supervisor stephanie's district. >> well, well, well. [ laughter ] >> she paid for it. >> yeah. [ laughter ] >> so of the 15 we had, we had one act of severe vandalism and

amounts of graffiti on them, as well. so it hasn't been too band. >> bad. also, we put them mostly in u.n. plaza where we have staff constantly to keep an eye on them. so when they're in the wild, they might be less likely to have somebody keeping an eye on them. >> ok, thank you. >> i don't think we should be making this on where they are. there may be people using these and they're punished as a result of a handful of folks putting out by those city cans. i don't understand the logic of

it, because is the logic of it that we didn't have that can there, that people wouldn't illegally dump? >> my sense from living in one of these neighborhoods, where there is a lot of trash sometimes put next to city cans is people would put them on the sidewalk or they would put them next to somebody's recology bin or put them on the corner. so i don't think that having city cans is the cause of illegal dumping. and certainly, especially, when you don't have enough, the cans that are out there intend to look like they're part of the problem. but part of that is that they only have one and hardly any others and that ends up being the one place people are putting the things. but i don't think the cans themselves are causing the illegal dumping. i don't think that it stops it when you take them away, that this stuff is put somewhere else. and so, i do continue to think that, you know, we need some better metrics and standard

practises here on where these should go and it doesn't make sense for them to be pulled away and put out based on complaints and things. that doesn't seem to me how we should organize a city policy. and you might put one out one year and the next year, you take it away and then you put it back. based on who called you that month. i mean, that's completely unreasonable in my view. lastly on the new design, you said we'll have the civic part. what is the actual timeline and what would it look like to put out an entire new design? are we talking about -- you said it tooktin year took ten years e concrete ones. are we talking about we wouldn't have these new ones out based on the basic designs until 2030. >> we've been rolling out the renaissance cans for ten years

and for a new can, we can start in an area, like your district that is seeing a bigger need. so we could be -- it would definitely take a number of areas. there's a lot of cans to replace, depending how much funding we receive to do it. if we got a big push and big chunk of money, we could do it quickly. so it is definitely up in the air. but we could do it, potentially, in fewer than ten years. >> i do think it is interesting -- and there are a number of cb ds here -- they are choosing to put out the big-belly style regularly and they're experiencing positive feedback and a strong demand for that. and so they're doubling and tripling down on that. i think we have this growing -- >> we're supportive of that and we're supportive of the cbd having the big bellies because they are able to give them a level of service and maintenance. they have community ambassadors

that are walking around and scrubbing off the graffiti, keeping them clean, making sure people don't jam stuff into the hopper so it gets stuck. but in areas that we have looked at for city-wide roll-outs, it's been tough to keep up with that level of maintenance. so we're very supportive. we think it's good. it just seems that if we continue at this rate we've seen in the last couple of years and we have hundreds and hundreds in the next couple of years of the big bellies, that's oewd cbd thing but becoming a central part of how we deal with trash in the city and yet dbw is opts out of that. it seems to be, especially as it grows, to become a bigger problem i woul.

i would love to see a standard practise and the ones in areas where we have a lot of problems with them broken open, because they are pulling trash right out and those are spilled over and on top of that, you walk around the neighborhood and see these broken everywhere. that leads to a lot of cynicism and frustration with our ability as a city to deliver basic services. supervisor stephanie. >> what is the response time to a broken door, let's say, in a commercial district? >> i do have that. so overflowing cans two hours

and damaged trash can is three days. we try to get to it faster but that's the average, yeah. >> thank you, jeremy. i appreciate. are you good? i'm going to ask now if recology will come up? i believe john porter, the vice president and group manager of recology san francisco will be presenting. >> thank you. >> i had a power point. >> good morning, supervisors and thank you for opportunity to speak to you today about the topics that supervisor hainey had mentioned. we're covering city services, waste, city cans and so, just

briefly, recology, we've been working in san francisco for nearly 100 years and we have over 150 customers in the city, including the city cans that we're collecting everyday and we have operations running 24 hours a day, seven days a week. there are numerous cbds here today and this is just a subset of our many community partners that we work with every single day in keeping san francisco clean. we focus kind of on the tenderloin area since my colleague, operation supervisor karim saber will be talking about a pilot that we're running in supervisor hainey's district. city can collection, every city can is touched at least two times a day and the first pass is collected by our traditional trash collection routes which service residential and commercial customers throughout the city. second pass is performed by a dedicated city can collection route.

and then, based on demand, city cans can be collected three or up to four times a day, depending on the situation. we also meet with the department of public works weekly to talk about cans that have had overflow conditions nume numeros times in the past and discuss whether or not it makes sense to increase the frequency of the can or the timing of our collection, meaning if there's a high-traffic area because the school lets out at a certain time, it may make sense to make sure that cab i can is collected before the school lets out. we're awaiting that program that jeremy referenced, the sensors in the can and we're hopeful that nord sense technology will unable us to proactively manage our collection times and also potentially dynamically route our collections so that we can predict when a can can is overflowing and we can get that

before that occurs. the picture here is frank hansen, recognised by the board of supervisors for the efforts in the city of san francisco. and in addition, we perform city can repairs on the concrete can, the can on the left, which is referred to as the barney rubble can. so those doors are repaired within 24 hours on business da days. the concrete cans, we replace the liners which is that green garbage can you see inserted in the receptacle there. cart, recovery and replacement, we get around 47 missing carts a day in san francisco and we pick up around 22 missing -- sorry, abandoned carts per day in san

francisco. this is, obviously, a very difficult task because when customers go out their recycling and trash or composting can, they don't have a place to put their material. needless to say, very anxious about getting it back. so we do our best to get that can back to them within one collection week, before their next collection so they have an opportunity to get their service and we're proud of that service that we provide our customers and lastly, we know that in most cases, these missing or abandoned carts are not the responsibility of the customers and so this service is provided free of charge. i will talk about the clean-street cart. this is a san francisco specific cart that was designed by our vendor toter. this cart was, you know, created out of a necessity and we have a lot of people that will rummage through the cans, also. san francisco is a hilly place,

a windy place and material can get on the street. so everything we can do to prevent them, we've been working on and the product that you'll see here today, the one on your right is a traditional locking container. this locking container comes at a charge to our customers on a monthly basis. it also requires our customers to maintain a key, as well as our drivers which, you know, is an inconvenience. lastly, this particular master lock has become ubiquitous and sometimes they're able to gain access. i'll step away from the microphone momentarily to show you this particular lid. as you can see, that lid is not rigid and allow someone to reach

in. in addition, the hinge on the back, when people want to tamper with this cart, they'll saw the hinge off and be able to gain access to the cart that way. whereas in the new revised cart, we have a more rigid lid. in addition, this does not allow our drivers to maintain a key. once the driver locks it, the only way this car will open is when the cart is serviced, with an exception of someone making efforts to get inside. this is not a service since we don't need to maintain that key. it's more robust in terms of its design and its ability to prevent people from gaining

access. now i'm going to anticipate you'll have several questions about this. before i take questions, i would love to give karim saber an opportunity to talk about the pilot program in the tenderloin. i asked him to speak today because i thought it would be disingenuous for me to take credit for all of his hard work. so he is the expert working with the customers every single day. what i'll do now is turn it over to karim and come back to see to you have any questions for me. >> great, thank you. >> thank you. so john touched on these. we call them the clean-street's carts and work with a manufacturer to meet the specific needs of sanfrancisco residents. so just to go over a few of the points again. they're much more heavy-duty, steel enforced hinges so they can't be cut off. it has the built-in mechanism

rather than the separate lock and sometimes customers forget to lock them on and so this is more secure. it's sealed all around and even if it's knocked over on to the street, the contents of the cart won't spill out. and then just to talk about how it's withi been saving our custs money since our drivers don't need a key. in 40 or so customers, we've been able to save them over $4,000 a month. it's a substantial savings to them and saves drivers a lot of team to unlock it and relock it again. so far we've had a lot of success with these and we've been speaking with the customers to get feedback with them and these are the ones in the tenderloin and they do a good job of keeping the area clean. the number one question that i get when speaking with customers is, when will we roll these out to the black carts, as well. no issues with anyone getting into them. we haven't had any in the

tenderloin lost. we've been doing well with them. this, in conjunction with our other project that we're doing, the time collection in the tenderloin, has been -- we've been seeing really positive results. the streets have looked a lot cleaner. so what we've done is we have switched our tenderloin drivers from switching at night at 7:00 p.m. until morning collection time so the carts aren't out on the street all night. we've given customers a two-to three-hour window. we know when they'll be there and we would like them to come out at the beginning and then have the opportunity to bring them back inside once they are serviced. we started this on december 16th and i've been reaching out and working with customers to make sure they're aware of the time window but also that the window is working for them. we have had to make some adjustments. for example, the tenderloin housing clinic, the elk hotel on eddie street. they're janitors come in at 8:0.

we sequenced the driver's routes to make sure they would arrive at that location at 8:30 so they don't have to have it out right at the beginning of the 7:30 window. i'm in the streets everyday speaking with customers, collecting data, taking pictures. we're very hopeful and we've already seen a lot of impacts and cleanliness in the tenderloin and every week as we work with the customers and get them to be aware of the time windows and help tweak it so their carts are not on the streets all night, we think we'll see more positive results, as well. >> thanks, karim. >> so, first of all, thank you for being respond s.u.vive. i know this design and the concept around the pick-ups was reformed by what you're seeing out there and heard from folks out there doing the work but

also from customers and i just really want to appreciate you all for being innovative, for really trying to solve this problem and i do think that what has been put forward in this pilot program in the tenderloin has already had lots of great feedback, is really designed to address the issue and, so, i appreciate all of you and noel, who has been a great person on it. the main thing i have around it, what we're hearing, when do we get them to the other types of cans, the black cans, in partly particular and when will they be expanded. that's the main question and what will it take to get there, what's the timeline? because i just think they are really addressing one of the bug

problem is them being broken or taken away. these are much harder to take away. >> this is a pilot and we like doing these as a test. the reason is these are a capitol investment. these are more expensive than the locking container for the reasons we described. also, the pilot programs have been high touch. so in the hayes valley and tenderloin, supervisors have been going door to door, working with the customers, explaining to them how the locking mechanism works and how to lock the container, making sure the lids are entirely closed and ensuring that they know about their hours of collection. and that approach is a little different to scale, as you can imagine. we just don't have the number of supervisors to do that. but we do have a thousand additional containers. first pilot was 50. the second pilot was 100.

now we have 1,000 additional containers to roll out into commercial corridors. and high traffic areas where traditionally you see more litter. and we're currently work on a plan that, i think, makes the most sense. based on the current design of the can. so this particular can is actually a little too wide for most service entrances and so we need to find an area where it will fit. the mission district, in particular, they have narrow doors is this can may not work for that area and we're working with the area to make a more narrow version to work across sanfrancisco. so we're in the process of identifying the next area. i think we're leaning towards market, mid-market area, market street, mission street, that corridor, just because it may work best in that area at first. [ laughter ] >> i know you'll vote for that. your colleagues may disagree.

but i can promise you we'll continue pushing this. so i hope by the end of february, all 1,000 cans will be delivered and then the vendor has promised us april delivery on the revised version with a narrower base so that will work in most districts. >> that is just the blue ones? >> this is blue for now and maybe i'll talk about why blue. this is the area where we see the most tavernerring. tamperin. a lot of paper and that will fly away once the lid has been opened. whereas compost is heavier. also, people that are scavaging are looking for cash redemption value or crv, aluminum cans, plastic bottled, et cetera, and so by kind of containing that material, keeping that material in the cart, we prevent a lot of litter, as well. there is a plan, if this is

successful, to expand it to the trash cart. i don't believe there will be a need for an organic composting cart but we'll reassess. we're trying to be flexible and work with the city on what makes the most sense. >> i just would say that it does seem to be to be a need on the black ones. you know, as you said, often these are gone through because people are taking, for the recyclables, but as that suggests, they're taking the things, in many cases. as the black ones and things, if they're opened up and such, it's litter and trash. so i mean, i'm sure that's something we're seeing and thinking about and iterating on. supervisor stephanie. >> thank you. i just want to make sure i understand how the smart lock works. if recology doesn't have a key -- i don't understand how it works. >> the action of the truck

listing the cart will unlock the lid. we like to keep our trash magic secret. [ laughter ] >> why wouldn't we do that on all of them, then? >> well, because we just thought of it not too long ago. [ laughter ] because i would say a lock like this has been out for awhile. really gotten the pressure from the city, seeing the need of this really inspired us to make it work for san francisco. so need, necessity creates innovation and that's how we got to where we are. >> thank you. >> dumpsters, we have a lot of issues with dumpsters, as well. they're obviously already fortified but for some reason some of them are regularly

opened up and stuff taken all out and in certain areas, i know market and south of market area, southbeach, it can be a huge issue when you have dumpsters there that are constantly pulled every which way and how will we find a similarly, innovative smart solution to stop that from happening? >> we're working on -- >> karim? [ laughter ] >> it's too early to talk about details, but i think a combination of time collection that maybe a mechanism like this would be something we can work on. >> supervisor stephanie. >> another question i have is about the cardboard that is left out. i did merchant walks in september with our hot team and with sfpd just to take a look at how my commercial corridors looked in the morning executive i know a lot of the businesses put out cardboard from unpacked

boxes alongside their trash cans and in the morning, they seemed to be strewn about. i'm wondering if you could talk about the methodology about the cardboard refuse and if you see we can better that in any way. i know that a lot of times, individuals use some of that as bedding, which is sad in its own rite, but at the same time, it seems to be all over the place in the merchant corridors. >> this is another complex topic but over the last year and a half, china closed its doors to most recyclables, including curbside cardboard. previously that commodity had a value and we would buy it back from independent hollers. the nick-name is like a mosquito fleet.

people would come by and collect it out of a commercial corridor and bars and restaurants leave it in front. that commodity went from $140 a ton down to, i think, $30 a ton. and so now the value of that material no longer exists and these independent hollers are no longer picking under the up the. it came to a head three to six months ago. at that time, we suspended what we call our extra cardboard charge. typically it's around $15 for a container sized load of that cardboard to cover our costs to collect that material. and now in january, we brought it up to $5 and we'll assess how that works. but we realized that we have to work with all of our customers. so we're this the process and i've already contacted roughly 500 customers. we're calling each one, letting them know that over the last three months, university had

excess cardboard. if you continue to have excess cardboard or if this is a regular behaviour of your business, it's far more economic caeconomical to subscribe to the service. because we provide customers a discount for the recycling volume. if you have a one-off extra, there is to discount for your recyclables in that scenario. so we're in the process of contacting everyone across the city that does experience more cardboard so we can get that containerized and so it won't pile up or fall over like you kind of described. >> great. well, thank you again for this and for bringing an en it in anr your staff and partnership and especially to karim. i had the opportunity to go out with them and other folks and i learned a lot in terms of both some of the things that can be done, but also just the extraordinary work that you all

do and the tough work. as i mentioned, i know that dpw workers, as well, so thank you again and please extend our gratitude for your hard work and their hard work but for these great ideas, as well. >> we appreciate it. >> i'm looking forward to the dumpster thing. all right, so i think the last two presenters should be a bit quicker. we have folks from the department. public health, veronica slatingren. >> i'm veronica from the department of public health and i oversee one of the programs i oversee is the solid waste program and i'm here to provide you with some of the overview and also here to answer some of

your questions. so we play different roles under this program and one of roles is we are the local enforcement agency certified by the state to enforce state regulations and that authorizes us to regulate solid waste facilities like the transfer stations in san francisco, as well as the refuse vehicles by recology. so we license the collectors. and also, what we do is we also enforce the local health code in the ordinances, specifically the health code article 6 and what that does is we are authorized to mandate refuse service in residential properties, as well as commercial properties throughout san francisco and if they do not have services, we can initiate service, as well as woralso doenforcement actions te

services for places with inadequate services. so that program specifically is called the mandatory refuse service program and we call that mrs. so for us, a monthly basis, we have a systematic workflow that we work with recology and they refer cases of the mrs cases and mostly, we prioritize places with no refuse service. and a lot of these cases are no services. and roughly around a monthly basis, we get about 60 mrs cases a month. i was asked to provide data. also what happens, outside of the recology referrals, we get complaints directly from the public or 311 and also referrals

from the dpw and also our internal agency, the program, the healthy housing program that enforces the nuisance code which is article 11. what they do is they inspect apartments and hotels and within their article, they also ensure they have adequate services and no nuisance related to garbage. one had to do with illegal turn

dumping and when we did our investigation, we couldn't find any evidence so that was abate. when we're saying complaints that we deal with, we're dealing not only about inadequate services but that this includes mispick-ups, no service, inadequate service, no service to the bins and inadequate dumping. based on the data we have, we didn't really get a trend that there is an inadequate service issue throughout the city, but we have been approached by different sources including the districts, as well as dpw, that this is a problem in the city. around may of 2013, we met specifically about chinatown with dpw and recology and i think they're having similar issues in the tenderloin where this is a mixed-use building with the commercial and residential property and they're not getting the adequate service

and we've been approached by supervisor's office in district 11 in july of 2019. what we had decided to do is we needed to get together all of the stakeholders that are involved in the refuse of service in the city and we form lated a work group in october of 2019, which includes our agency as well as dpw and department of the environment and recology to figure out a long-term solution to this problem. so that's kind of the high-level summary of where we're at and i'm happy to answer any questions you have. >> thank you for the presentation. definitely when i've talked to folks about this -- and it sounds like they've communicated this to you -- that there is a sense of buildings that have

mixed use, commercial on the ground floor but has residential above and that are basically registering as a commercial service and so getting inadequate service for the people who lou there and as a ly may be engaging if illegal dumping because they don't have anywhere to put their trash. >> right. >> so you said there's sort of a growing understanding of that and there might be an opportunity for a longer-term solution or a way to address that. how are we planning to go about doing that, specifically. >> and that's what we're kind of looking at right now. so i think one of the loopholes of this system that we have in place right now, when we say -- when be mandate services with no services, we default them to describe to a minimal level of service and minimal level of service for a residential properties, which are strictly

single-family homes or multifamily dwellings, which is apartment, such as apartments, there is a specific minimum requirement that's set by the rate hearing which is set by the department of public works, i believe, through their rate hearing process. and we default to that. for commercial properties, there is a set minimum, but all they need to do is meet that minimum requirement and if it's not a requirement from the city. in the cases of mixed-use building, we realize that when you have a mixed-use building, a commercial property and on top of that, they have either apartment complexes and then they would not -- recology would allow them to link accounts with the commercial and residential and they will be subject to a commercial rate.

i think that's one of the things we have to look into because i personally don't know the history of how that happened. and i think that seems to be the case. and so, we were trying to figure out a short-term solution, whether or not we have ways to mandate these properties with residential buildings to subscribe to the level of service that normally -- what they would normally be required for the residential apartment complexes. i think we wanted to make sure

that we are taking evidence-based approach. so we're collecting a lot of data. so when we were approached for the fortunate issue, we are looking at all of the addresses that are allegedly having these issues and looking at case by case to see wha what the proper level of service would be. i'm imagining this would be the case in the tenderloin and not having data for tenderloin, i can't speak to it specifically, but let's say that we come up with some formula to say, oh, you have four units and you need to increase your service to that level. but a lot of these places don't have the -- they're not structurally equipped to hold

these -- increase their bins and we've realized that there is a program with the department of environment where if they have been waived to have no compost bins or recycling bins and a lot of these cases were, i think, approved because they didn't have space issues. so we needed to kind of look deeper into that. so through our work group, that's something that we're heavily looking into. and so i think that's all i have for you at this point. >> and the sro buildings, i know, have been a particular issue what sort of service is required there. >> yeah, that's another thing with the sro. sro is considered a commercial building and not a residential. so what would make, i think, our job a lot easier is if there was a policy, set policy standard,

you know, through the rate-hearing process. if we redefine sros and they are required to have a certain level of garbage service, then it will make our job easier to mandate. but because that's not set in place, what we have to do is we have to work with these cases, case-by-case individually and we'll have to have our investigator go out there and correct the assessment and work with recology and see what will be the adequate service level based on their history and then we will also have to look at space issues and see whether they can accommodate it. we can't have a solution if it's not practical for them. >> thank you, appreciate it. so our last presenter, we have

jorge rebus from oawd. >> i have a short power point. good morning, supervisors. i'm with the office of economic and workforce development and i'm here to talk briefly about our pilot program. this pilot program is administered in partnership with the fix-it team. we have received funding for the past two fiscal years. we normally solicit proposals to a former rfp process which our community base will respond to that rfp and make those awards. the mayor's fix-it team coordinates closely with the cbo

that receive that award and the smart trash can company, most cases have been big valley and recology and related departments. they administer between the city and cbo. so the first time we received funding was in 1819. as you can see, we highlighted that it was an investment of a little over $160,000 which allowed us to pay for the installment and first year lease of 49 cans. four will be installed this year. you can see the list that were awarded with those resources. and in 1920, we received more resources. they added back 460. the 410 will allow us to install 56 cans and pay for the second-year lease of the previously funded trash cans.

and with the add-back, we'll be able to pay for the installment of the first year of 52 new cans. we recently made awards for those resources and below are listed the cbos that were awarded. most of the time, the awardees have been cbds, but we are working with them closely with two merchant associations and actually, the north beach citizens in north beach to help install these big valley trash cans. here are some preliminary findings. the data sources, 311 information, working closely with our fix-it team, as you can see, the locations where these cans have been installed, we've seen a reduction in calls for overflowing of trash cans or the elimination of calls completely for service at those sites. some things to highlight in the

tenderloin cbd, big bellies, over the past 17 months, close to 20,000 gallons of water have been -- sorry, trash has been collected and the average volume is about 231 gallons a month. and the highest performing is turk and jones. and just quickly, some observations, highlights, we are noticing we need a strong community-based partner. in this particular model, it has the capacity to operate and work very closely with the big valley company to maintain those trash cans. and the other lesson, we need ongoing funding to continue this pilot. the funding right now allows for the installation in one or two-year lease. leasely normally go one or two years and we've invited some of the cbds to share their

underground experiences and ongoing maintenance and i they e here if you have particular questions. that's it for me today and i'm available for questions, as well. >> so let's open up this up for public comment. i will remind people that public comment is two minutes. if you have written remarks, leave them with the clerk and we ask people try to avoid repetition to previous statements and you should not applaud or boo for things that you like or don't like. >> good morning, and thank you for calling this hearing. thank you supervisor for acknowledging the work that all of the workers do everyday to keep our districts clean.

it's tough to see in the media, you know, all of the criticism and they work hard so thank you for that acknowledgement. i was asked to come and talk about the big bellies in particular. quick history, back in 2013, some of our staff did research into best practises on how to keep our districts cleaner, particularly around trash management and garbage receptacles. big belly rised to the top. so we did a pilot in 2016 with five cans. and we received incredible feedback, positive feedback from our businesses.

the locks, we had to change them bicycle locks and they're stealing our cigarette containers for some reason, the cigarettes and containers and we chained those down and that's helped. >> so you get a 30-second warning, but we ask that you use that time to wrap up so that when the final buzzer goes,

you're ready. >> thanks for the opportunity to speak. >> we where picking up trash from city cans and we were looking at solutions for that. we also noticed that a lot of folks are pul pilfering out of y cans. so in 2017, we decided after some research to go ahead and invest in big belly cans so we did a pilot of nine cans at that particular time and we received very positive feedback from the community. the units are contained. what we like, they are pilfer proof as well as leak proof. we had a problem of staining around city cans. what eve learne we've learned, l

dig and there will be coffee cups or soda cups and they'll empty them out. in the big bellies, we noticed they're cleaner because there's to leakage or opportunity to do that. they're smart. we've talked about that, about picking them up when they're full or becoming full. and because we've had some good positive feedback, we expanded the number of cans in the neighborhood to 22. we installed 13 more as a result of the grants and in apri in ap. we had one taken out by a car and it was destroyed by a driver. we have had some challenges with maintenance issues. vandalism such as graffiti which is not a big deal because we have teams to take care of it. we've had breaking locks and we replaced the locks. we had one of the solar panels stolen. so they're not maintenance free but we've been able to handle

that and we appreciate the city's efforts in looking at this. we think this is a good model. >> thank you, next speaker. >> good afternoon. i'm the executive director of the community benefit district. as my colleagues have spoken, the benefits of the big bellies in japan town has been great and we've been working closely with dpw, recology. i hope to continue that from here on out. thank you. >> thank you, next speaker.

>> i'm garrett mitchell and i run the clean and say program. i first want to say thank you to supervisor hainey and to recology for being good partners to get this implemented, as well as the fix-it team. i just want to show my support for these cans. i think the two most important issues that we faced was overflow. there's a presentation by public works that provided some service staff on calls to 311. one of the things not on this is the amount of overflow stats that cbds collect. our data does not go into the 311 system. we end up topping trash cans everyday and that doesn't go to the city data. so these big bellies allow us to be able to have a secure receptacle that's not being able to be broken into. one of the other things, i know

the supervisor mentioned dumpster locks and i tweeted out a picture yesterday of someone who broke into a dumpster and littered the sidewalk with trash. one of the issues is recolgoy comes and can't collect the crash. it would be great for a requirement for commercial buildings to have locks on dumpsters. there's not enough staff to perform that enforcement. we can provide that information to the customer, but without an enforcement mechanism, there's not any way to make them change. that's all. thank you. >> thank you, next speaker. good morning, supervisors. i'm tracy everwine, on behalf of

thive vic cbd. i wanted to say on the matter of cans, the big bellies have been the most transformative thing for our district. we need cans that do not leak, that are much let's easy to break into and we really appreciate the curb appeal of the big bellies we admire union square cbd's program to secure sponsorships on the cans. so we hope to do more of that to afford more cans going forward, but right now, they have our logo emblazenned on them and helps to enhance the look of the district overall. we have less than 20 cans both in midmarket and civic center. we have the mayor's fix-it team and the community challenge team. so thank you very much and we hope you will continue your support so we can have more in the future years and we are also

taking on much of the maintenance of the cans and budgeting for that annually. with regard to large debris, we need exces access to faster picp and drop-off points. it's important to get mattresses off our streets and thick thingd as weapons or things to break into cars or homes. thank you for your support. >> thank you. next speaker. >> there's someone named frank picking up city cans and we appreciate our city partners and we especially applaud the efforts of recology for the

efforts. thank you for the new toters. we're excited to hear the public works is working on a new city can but we would urge public works to make it a design requirement to prevent trash being pulled out of the cans. we spent a lot of the resources picking up trash two times or three times as people pull the trash out of the cans and spread it around. that's one of the things people like the most is they're fully enclosed and tamper proofed. they have been respected under incredibly difficult circumstances with minimal vandalism so far and i would note that although it is true the lease terms on the initial few cans were $200 a month, in negotiations about rolling out a larger quantity, we're discussing numbers closer to half that amount and i think there is space as we lease more cans to get a much better deal. we look forward to working with

recology to think about tools to integrate our big bellies with their systems.

>> there are related garbage collection fees and the garbage men were happy they didn't have to leave the curb site to withdraw with the nearly empty trash cans and the billing office wasn't particularly upset either. they were flexible. however, eight months later, it was adopted city-wide with the practise on the peninsula and the garbage bill returned to the normal rate, unfortunately. i wanted to comment that there are tons of mailboxes that can translate into trash receptacles with intrusion and should i carry advertisement. they needn't look so dumpy. they have that in vienna, for example.

i've already expressed my views regarding public access to something i've requested, the periodic placement of debris boxes and neighborhoods on a rotating bases, free of charge for public use to the neighborhoods. because when people place household items such as sofas in front of their property, the cushions often end up in the underpasses, for example, going into the individual household. also, is it for the state to shift deposit returns on recyclables such as bottles away from consumers and towards recyclables to subsidize the costs since the bottles have little recyclable value. so it would serve as an added inu incentive. added incentive. >> any other people like to speak? seeing none, public item is closed. >> thank you, chair and

supervisor and thank you to all of the departments who are here and presented and for your hard work and to recology, as well. i want to acknowledge all of the cbds who are here for your incredible work and for sharing what you're seeing on the ground. you're seeing firsthand. there were potential issues that there have been concerns related to them and i think they should take them in terms of how we make policy in making sure we are continuing to extend those in areas where there's a high need. i want to reiterate a couple things in closing. i want to thank honey m mahogany

in pulling this together. i believe we need a clear plan of action and more standardized policies when it comes to city cans. it does not make sense to me that we take away public trash cans and pull them out based on requests and in some cases, pulling them and pulling out and back and forth multiple times over the course of a few years. this is unpredictable for residentingresidents and busine. these are public goods and we need to make sure people have the opportunity to do the right thing and throw their items away in trash in high traffic areas where there's people walking around in my district and i'm sure in parts of district eight, we should have many more public cans in my area. i would like to see them closer to every corner. we need trash cans that work and both the cement cans and metal

renaissance cans are working and overflowing and we have access to technology that will help, but also in high-need's areas, we need entirely different can. we either need to fortify them strongly or we need big belly style containment cans or we need this new design and need it sooner than ten years from now. we also need to expand the recology bins to areas where we have the needs and i appreciate the commitment for the thousand and that will be very much welcomed by folks. i hope we can extend that to the black bins, as well. i'm looking forward to more solutions for dumpsters, because, obviously, what is happening out there right now is not working. and then lastly, a way to collect and create clear policies around regulation and enforcement of adequate trash pick-up requirements for buildings similar to how we're being proactive about the type of cans out there is we should be proactive around illegal dumping, making sure people have adequate service and making sure

when there is regular, illegal dumping, we're following up, doing enforcement and tracking who's doing that and appreciating the folks from public folks sharing they have a particular attention to this issue of mixed-use buildings with commercial and residential. with that, trash has been a problem for -- not a problem, but a reality for a long time and i think -- i hope we can continue to be innovative, to iterate, to be smarter because i can speak to the realities in the district that i represent. this is a huge issue and a huge concern and affects people's quality of life and you all know that because you live this everyday and so whatever we can do to be preventative, to be proactive and to work together to address these challenges, i hope we can do that. so thank you all for being a part of this hearing and thank you to the committee for hosting it. anything else. >> thank you, supervisor, for calling this hearing.

it's very needed and very important and, you know, obviously, it's clear to this committee, i believe, that this big belly trash can's work and i want to thank everybody for coming out and letting us know how they're working in your cbd. i want to say that i don't think we should be investing in trash cans going in the city that don't work. that we don't take a look at making sure we are investing in either the pell cans or the big belly cans. we've heard the evidence that they work. and it's one of the reasons why half the pellcans in the city are in my district because i know they work and i don't want cans that can be easily pilfered where we have trash strewn about our streets. if there's evidence out there that works, that's what we should invest in. thank you for calling the hearing and thank you everyone who came to testify. i think we learned a lot and hopefully the investments we

make going forward reflect what we heard today. >> thank you, vice chair. is it your desire we continue this or file it? >> have it heard and filed? >> yes. >> i move that we do that and take that without objection. mr. clerk, do we have any more items before us today? >> no further business. >> well, then we are adjourned. >> thank you.

[applause] [cheering] >> all right. now i would like to invite supervisor hilary roane into the microphone. [cheers and applause] -- hillary ronen to the microphone. [cheers and applause]

[cheering] >> it feels good to be in this room tonight. [cheering] so one year ago today, he was not a politician, lucky him. he had never run for office and he wasn't someone you would usually see at political events. what he was doing a year ago was getting up every day to go to a job to work in a system that can only be described as broken. and broken in a way that destroys families and ruins lives. so chesa boudin decided to do something about it. not just complain or post on facebook, he put himself on the line and he ran for office.

and after a year, together with the people in this room, donating their time, our time, and our money, and then more of our time and more of our money, something absolutely amazing happened. we won. [cheers and applause] san francisco, we are about to inaugurate a district attorney the likes of bernie sanders, elizabeth warren, alexandria " steel cortez, and others. [cheers and applause] like them, chesa boudin is a big thinker. he believes the worst and the most entrenched problems in our city must be solved by taking action on ideas that match the

size and the scope of these problems. and like them, he loves people. when he asked, he acts from a place of deep love and he asked with the ultimate goal of making life not only bearable for our residents, but to create the conditions where we can all thrive. at the same time, chesa boudin is practical. while his ambitions are large, he doesn't spend his time with his head in the clouds or pontificating endlessly. he wants results always. he wants everyone to see and feel the fruits of the labor of our collective movement. this is why i placed chesa boudin in a category of leaders like bernie and elizabeth and the squad. yes, he is unabashedly progressive, but he will never be content just talking about dreams. he will turn ideas into a reality.

[applause] klopfer that one, absolutely. [laughter] -- clap for that one, absolutely this is why i believe we are a major part in san francisco of one of the most important political moments in not only the history of this age, but in this country as a whole. this last election just proves the progressive movement is moving full steam ahead in san francisco and in the united states. [cheers and applause] my people, we can do this. i often hear so much fear and so much self-doubt from within our movement. things like, i love bernie, but he can't win, so we should just hold our nose and choose biden. no, no. absolutely not.

we win when we believe in ourselves, when we share our ideas for changing the world and when we all work together to implement those ideas. that is what chesa boudin did. that is why, against all the odds, and believe me, it was against all the odds, he one, we won. [applause] so let's do this right now. let's promise ourselves that we are no longer going to bargain against ourselves ever again. [applause] we are going to demand the type of worlds that we want to see and refuse to take no for an answer. we know that in response they

will always throw every excuse in the book at us. sometimes they try to undermine our ideas, it's too expensive, or the flip side of the same tired argument, great idea, we don't have enough money, no, no, no. we are used to hearing no. sometimes they try to attack our character. on, do i know this one well. they describe us as too emotional or too difficult when we refuse to be quiet about the injustices in our broken system that cause havoc and terror in the lives of residents in san francisco. [applause] and here's my one note, slumber note for the night. they are going to do this to chase us. here is what i want to tell you, chesa boudin. i want to tell you that they will try to undermine your ideas in any way that they can and

they will attack to -- attack you brutally and personally in brutal ways. but they will only have the power to succeed if we let them. and we will not let them. [cheers and applause] so please, as you sit here today so excited about the inauguration of chesa boudin as our next district attorney of san francisco, don't ever let them let us get off track. we are with you, chesa boudin. we will work by your side and we will defend you when they try to tear you down. we are proud to be the status quo's worst nightmare. [cheers and applause] and we, the collective we, will

make this city a place that takes action and implements big, bold, exciting change. we've got this. [cheers and applause] >> thank you, hillary. i couldn't have said it better myself. [laughter] we have a real treat to today. we have youth speaks. it is a local san francisco organization that empowers young artists to use poetry in the spoken word to express themselves and their struggles authentically. please join me in welcoming two young poets to the stage. [cheers and applause] >> good evening, everyone. my name is jamie and i may spoken word poet. for those of you who do not know what spoken word poetry is,

allow me to introduce you. we are all in this room together this is not netflix, this is not hulu, this is not youtube. if i say something you like, you can snap, you can let me know. the more love you give me, the more love i will give you. [cheers and applause] before i hop into the poem, i want to invite you all to raise your voice is with me. when i say move, you say forward >> move. >> forward. >> when i say make you say change. >> make. >> change. >> make. >> change. >> here we go. they say you can't judge a book by its cover. i say you have never been black. never been categorized by the color of your complexion, never been stigmatized because of your skin to be black in america is

to be another author in a never ending anthology about oppression. it is to be a chapter. standing under the loveliness of sons, thinking negro spirituals and songs about freedom, a chapter in chains and carried to the table of contents known as this country. isn't it ironic that they call this the land of the free? to be black in america is to know that you could have been a commodity had you been born 200 years before. 200 years before today, i would have been born a slave, my hands would have been drenched in burgundy blood from picking cotton and fights and the rights to run away and sometimes, i said sometimes being black feels like being the prequel to the road -- revolution. or a ceqa titled retaliation.

i am tired. i said, i am tired of being a walking publication of pain. i'm tired of being a footnote where no bootstrap to pull myself up, but isn't it heritage for african-americans to turn sugar and fear more like a home, to be seen as a home. one must exist in a mobile or something. to be black in america is to know that you can we target practice to at any white man's will. it is to keep your will on standby, it is to standby injustice and say nothing. if only we could speak every time we were traumatized. so please, remind me how you don't judge books by their cover

my bad, how you don't see color. remind me again how you can blatantly skim over all of this magnificent black skin. [cheers and applause] >> my name is zou. i have a poem for you all today. [cheers and applause] home is missed all jetway listen to miracle. or on-call rides with my mother. and i briefly understand anything was possible. home is the nostalgia i said when i listened to.

[indiscernible] it made me move my feet to the beat of my ancestral roots. 500 miles away from where my grandparents are buried. searching for a home or stumbling the home that would serve through my feet as a dance my life away to the rhythm of the deluca sitting in my mother 's lap, the beat of her hands cruising across the animal hide that sits on this african drum. every thump returns my body to them. the woman that birthed me -- [indiscernible] my lips belong to the wind. i speak two languages. [applause] i see little brother. a language created by roughhousing now out of line with my cousins. [indiscernible] the second language i speak is to donnie arabic.

[applause] [speaking foreign language] the some of a battle between adopted language and native tongue, the product of care down the mile. running down the streets with my cousins as the sand hugged our feet. from 1956 to 2019, the crowds of my people died and stretch from the mountains to sit down, history doesn't repeat itself, it never ends. every stray bullet it in -- eaten up by cracks in the road hits my chest. every dead body flushes my heart with pain. it stings my blood. every piece of underwear termed rape trophy picks apart my soul. my mama tells me my cousin and them ain't safe. she says they must -- any movement can trigger the government to send 100 rounds their way.

my cousin tells me it's impossible to stay safe with fear running down her spine. i said moving targets are harder to catch. i am always hooping to the sound of gunshots trying to escape the bullets into my back. i have learned to sleep only with commotion. the noise eases my anxiety. [indiscernible] i'm caught in a revolving door. any day the trigger can be set on dodge. as a child, people would walk up to me and apologize for my home being war-torn. i waited to see if they meant to down or oakland. i come from two origin stories of residential warfare. i only hope to find a home lies within memories of music of the earth hugging my feet, serving familial love regardless of how tori was. my only hope to find a home lies within memories of a broken lineage that doesn't repeat itself.

it never ends. thank you. [cheers and applause] >> now i invite emily lead to the podium. she is the director of -- one second. thank you, thank you. one second. emily is the director of s.f. rising where she works with the broad coalition to build the political power of san francisco 's working-class communities of color. [cheers and applause] >> good evening, everybody.

thank you for the perfect introduction. i'm also the director at of s.f. rising action fund and we worked to build the political power of our folks, our communities of color, or working-class communities in san francisco. i know there's over 1,000 of us in this room today who helped to elect chesa boudin as district attorney. let's give ourselves some noise. thank you. [cheers and applause] so i'm very honored and humbled to stand on the stage was so many inspiring leaders. i don't take it for granted. as hillary said, when i was telling folks that, you know, we will be throwing down for chesa boudin at the rising action fund , we are throwing down. many people said, it's impossible to win. this isn't the critics, these are the supporters of chesa boudin who were saying this. sure, but, you know, you know

you will not win, right? you are up against too much money, no name recognition, not enough endorsements, starting too late. and all those things were true. the odds were not in our favor, but where i work we have a belief. we believe in throwing down, for fights that build people's power over the long-term. [cheers and applause] and we believe in worthy fights. and the fight to elect chesa boudin was both of those things. so while our volunteers and our canvassers were out doorknocking , shout out to the daily team. [cheers and applause] folks working hard every night on the weekends, in the mission, the o.m.i., the excelsior, chinatown, the bayview, we heard a lot of stories from folks.

there was the grandmother whose son spent years in and out of the system after a small mistake he made. that experience led him down a path where he thought was even worse. she heard about chesa boudin's commitment to find alternatives to incarceration and to promote reability. she pledged to vote for him and she promised that all four of her kids would do the same. there was the mother who went into debt because her sun's bail was set so high that their whole family was trying to dig themselves out of that debt. after learning about chesa boudin's fight for many years to and cash bail, she pledged to vote for him. [applause] there was a man we talked to who had been assaulted on the same block three different times in one year.

and he learned about chesa boudin's commitment to disrupt the status quo and truly think about how do we help victims? how do we support them? he agreed to vote for chesa boudin. [applause] i have the great honor to meet and walk with some people and he took me to the site of alex's murder. and told me every morning at 7:00 a.m., he walks to the place where his son died after being shot by police over 50 times. he told me the story that he told hundreds of times too many people and the hopes he had for his son, where the bullets tore through his body, and there is

no words. there's no words for us who are just bearing witness to that pain. and witnessing the deep suffering and the injustice that those families face there is no words to comfort this, but it is a privilege to bear witness and it is a promise that we can make , a promise we will keep fighting and that all of us, including chesa boudin is not going to allow such a justice to be the norm. [applause] so, after hearing about chesa boudin's commitment to and

police brutality, he endorsed chesa boudin. for that same reason, when woods , the mother of my awards, also endorsed chesa boudin. for these folks, these families, that is who we are holding this promise for. for now, here we all are, even those who didn't think it was possible. we are here, and the real work lies ahead. winning is hard, governing is harder. all of the folks in the front row know that. for us, as the movement that elected chesa boudin, our work is not done. as our movements win, we have to grapple with how to govern, not just come to the victory party on election night or in chesa boudin's case four days after election night, but if we truly want to end mass incarceration,

then our job continues, too. we have to keep organizing on the grounds. we have to keep organizing in our community. we have to keep pushing and advancing an agenda that results in real, concrete changes for black and brown folks, for immigrant communities, for homeless folks, trans community and youth of color. [applause] we have a long way to go in san francisco before all of us feel safe. but there is someone in the d.a. 's office who week in advance that agenda with together. someone who was put in that office by a movement who is now accountable to that movement. [cheers and applause]

we are all in this together. from the thousands of folks we talked to on the doors, to chesa boudin. and none of us here are naïve. we know that no one person can make systems change alone. it will take chesa boudin, his whole team, the folks working inside and the folks working outside the system and you can see this is not just chesa boudin's inauguration. this is an inauguration of the people on the freedom fighters of san francisco. right? [cheers and applause] that is right. as folks have said, though many will be watching and waiting to see chesa boudin fail and try to pit our communities against each other at the same time, for the grandmothers, the sons, when woods and others, they have not

currently taking all of us into account. all of a sudden put him into office. we will not forget the promise that we made to folks when we campaigned for chesa boudin, when we sat on the doors that he will serve. he will serve the community, we will not forget that promise. and chesa boudin will not forget that promise. for all of us, we have to make his vision the new reality for san francisco and the real work begins now. congratulations to our new district attorney. [cheers and applause] >> folks, almost there. good news, you all agree. please direct your attention where we will hear from sonya my

court sessions resume next week so i am unable to join your inauguration ceremony. i send you this message to tell you how much i admire you and wish you well in your new endeavours. a little over 10 years ago, i was visiting the public housing project where i grew up in the bronx. the film crew was following me around. as i left the building in which i have lived, i stood next to a young child about 10 years old whose mother was looking down to one of the apartments above us. the child asked me why all the people surrounding us or making such a fuss about me. i paused to think and finally said, i grew up in this building where you live now and there are many people who think that kids

like us can never be something important in life. they think because we maybe poor in money, we are poor in spirit, too. you are not, and i have not been we can make something of ourselves and -- and my becoming the first letting a justice of the united states supreme court gives hope that people like us have a chance in life. you too are an example that gives hope to so many. it is uncommon for a former public defender to become a district attorney of a major city like san francisco, but more uncommon is a district attorney who spent his childhood visiting parents incarcerated for committing serious felonies. as you described it today, the difficulties you faced as a child, including that you did not read until age nine, are

common among children of prisoners. you have lived the stigma of anger, shame, and guilt that so many such children in the criminal justice system experience. by your own admission, you are fortunate that friends of your parents have the means to help you get back on track, but your parents' friends could not supply you with the strength of character and moral compulsion that ultimately led you to graduate from yale college with high honors, become a rhodes scholar, clerk for two respected federal judges, the get a fellowship, and publish scholarly and important social justice pieces. your personal strength and commitment to reforming and improving the criminal justice system is a testament to the person you are in the role model you will continue to be for so

many. chesa boudin, you have undertaken a remarkable challenge today. the hope you reflect is a great beacon too many and the road to accomplishing when you have set out to do will be daunting. nevertheless, the city of san francisco will be so very well served by a man whose life creed is believing, as you told me quote we are all safer when we uplifted that come -- victims, hold everyone accountable for their actions and to do so with empathy and compassion. i wish you much success in all you will do. thank you for giving us hope. [applause]

>> now it is my pleasure to introduce a 40 for the mayor, london breed, who herself was sworn in earlier today. thank you for being here. [cheers and applause] >> thank you. it is an honor to be here to swear in the next district attorney for the city and county of san francisco, chesa boudin. [cheers and applause] i grew up in this city, and a community that was devastated by crimes and violence. sadly, i have seen people go to jail and get prosecuted for crimes they never committed to, people get ridiculous sentences, but i also have experienced a lot of the violence and the challenges that have existed with people who were never held accountable in our community. we know that there is a balance

between justice and fairness and i appreciate that chesa boudin understands that balance. he knows that we need, so desperately, to reform our criminal justice system, but we don't have to do so at the expense of keeping our communities safe. we can strike that balance. we can hold people accountable and we can make sure that there is fairness in our criminal justice system and i am looking forward, over the next four years of working with him, to do just that. ladies and gentlemen -- [applause] -- without further ado, it is time to swear in the next district attorney for san francisco. [cheers and applause]

all right. are you ready? >> give me one second. [laughter] now i'm ready. >> all right. please your right hand and repeat after me. i, chesa boudin do solemnly swear that i will support and defend the constitution of the united states and the constitution of the state of california. against all enemies, foreign and domestic, that i bear true faith and allegiance to the constitution of the united states, and the constitution of

the state of california. that i take this obligation freely, without any mental reservation or purpose of evasion and i will well and faithfully discharge the duties upon which i am about to enter and during such time as i serve as district attorney for the city and county of san francisco [cheers and applause]

[cheers and applause] [cheers and applause] i have to say, i think mayor breed has the entire oath memorized. [laughter] but seriously, thank you for your kind words, thank you for swearing me in today after your own swearingen just a few hours ago. i'm so excited to work with you and the rest of the leadership. many of whom are here in the audience of this great city. we will go further together. [cheers and applause]

i am so honored to stand here tonight. i have to start by thanking a few people who have been working so unbelievably hard these last two months to get us ready for the very serious job ahead. thank you two and irwin, kate, christine, james, and emily. [cheers and applause] i also want to thank dylan, kelsey, lara, donna, becky, and the real justice team and sciu 1021. thank you for all of the judges and elected officials that i see

here, for all the members of law enforcement and city leaders who are here sharing in this moment. so many of you are here in the audience and many others sent your regrets for not being able to be here, but you are here in spirit with us. henry ronen, thank you for your generous words, for being the very first elected official to support my campaign before it was even a campaign. [cheers and applause] and thank you, of course, to justice for your leadership and the example you set for all of. for your presence here with us via video and for your words of encouragement and support. i'm also so grateful to all of you that i did not name. so many of you here in this auditorium and across the city and country contributed to this movement for justice. not because you expect personal recognition, but because you

understand that the fight against injustice is so much greater than any one person. it is a stage upon which individual victories are victories for all of us. to all of you here today, thank you. thank you for believing in me. thank you for believing in change. thank you for believing inhumanity. thank you, most of all, for believing in our movement to make this great city safer and more just for oliver. [cheers and applause] finally, i want to mention a few more people, without him i would certainly not be here today. my wife, valerie. [cheers and applause]

you are not done yet, keep clapping. [laughter] thank you for your intelligence, for your support, for your patience, which seems infinite, though i hope not to test that limit, and for being my best friend. you are our secret weapon during the campaign. as an immigrant, you're not even allowed to vote. [laughter] my mother, kathy. [applause] my mother is here today with us. thank you. [applause] your incarceration lasted 22 years, but your love and support

are endless. to my father, david. [applause] he can't be here today because he sits in a cage in a prison, thousands of miles away. thank you, both. your lives instilled with me lessons that continue to guide me and to give me clarity. you taught me that we are all more than our worst mistakes. that taking responsibility for our lowest moments requires dignity and courage. the familial bonds can be stronger than steel gates. [applause]

even in maximum-security prison, both of you found ways to save lives, to aids education, and antiviolence trainings. the crime you both participated in when i was an infant cost three innocent men and families, their lives. it did not matter to the d.a. or the judge in your case that neither one of you was armed, nor that neither one of you personally hurt anyone. those details, they matter to me [applause] what matters even more is that since that terrible day, you and my father have lived your lives focused on love. thank you for teaching me about forgiveness and redemption.

[applause] this is really not the day that i ever could have imagined for myself as a child. as the son of children, and the son of incarcerated parents, the odds were definitely not in my favor. like so many children with incarcerated parents, i struggled with guilt, anger, and shame. i fell behind in school and i demonstrated a range of behavioral issues and challenges i met my childhood friend, lorenzo, on a prison visit. they were incarcerated together. lorenzo's mom was a casualty of the war on drugs. she served nearly two decades in prison. we came from different worlds. he was poor, black, and an immigrant while i was upper-middle-class, white, and us-born. lorenzo was every bit as

intelligent as i was. he was a role model for me. what i didn't learn to read until i was nine, my mother urged me to be more like lorenzo who was excelling in school. what i would throw a temper tantrum on a prison visit, lorenzo would gently calm me down. parental incarceration meant we both had a significant risk factor for incarceration ourselves, but i was adopted by friends of my parents who had the means to provide me with the help i needed. a vast network of family and friends who afforded me the endless second chances that i needed to overcome the odds. my freshman year at yale i received a letter from my biological father. he had a new neighbor on his cell block in maximum-security prison. it was lorenzo.

i had privilege and lorenzo did not. a few years later, lorenzo was deported to a country he had never even known as i was on my way to oxford. four lorenzo, the odds played out. anyone who sets foot inside a criminal court room will see these odds play out time and time and time again in endless parades of predominate black and brown faces, nearly all of whom lock the opportunities that i was granted. until we distribute opportunities with more equity, until the institutionalization of punishment and retaliation is replaced with the institutionalization of restoration and redemption. [applause] until them, we will continue to

fail those harmed by crime. our criminal justice system is failing all of us. it is not keeping us safe. it is contributing to a vicious cycle of crime and punishment. more than any country in the history of the world, we have the longest sentences, the largest prison populations, the most bloated law enforcement budgets, and the highest recidivism rates. we consistently fail to address the needs of survivors of sexual assault. to offer meaningful restitution to victims of property crime, to include non-english speakers. to heal the trauma caused by violent crime. these failures have led us as a community, as a nation, to accept the unacceptable. join me, join this movement, join us in rejecting the notion that to be free we must cage others. [cheers and applause]

[cheers and applause] join us in rejecting the notion that to seek justice we must abandon forgiveness. [cheers and applause] that to empower -- a requires excessive force them to be safe we should with the mentally ill and addicted in cages that jails and prisons should be the primary responses to all of our social problems. [applause] over the course of the last few months, we have often seen my name in the press besides the word radical.

[laughter] but consider this. my friend, angela davis -- [cheers and applause] i will say it again, my friend, angela davis -- [cheers and applause] -- who is here with us today, along with her partner gina -- [cheers and applause] -- refers to the latin root of the word radical to explain the simple thing. radical simply means grasping things at the root. [laughter] for far too long, criminal justice policy has been shaking the tree when the plant itself has rotted out. the solution lies beneath the surface. [applause]

in november, the people of san francisco joined the course of voices around the country and jurisdictions from philadelphia, chicago, baltimore to st. louis, virginia to vermont, to say enough. i begin fulfilling my promises to you today. [applause] today we prioritize giving victims of crime a path to closure and restoration. [applause] there are over 1,000 cases in san francisco were a member of our community has been harmed. someone who has waited over two years for their case to conclude we have already begun working to clear that backlog of two year

plus old cases. [applause] accountability must be swift, certain, and consistent and predictable. by finding resolutions for old cases we can address the needs of crime survivors and we can heal as a city. today we end cash bail. [cheers and applause] we end a system by which innocent people can be kept in jail simply because they are poor. while wealthy people who are guilty and dangerous go free. [applause]

today we end racist, punitive sentencing enhancements that punish people for who they are, where they live, or something in the distant past, rather than the harm they caused. three strikes m's now in san francisco. [cheers and applause] these enhancements warned of an age where children are referred to as super predators, have added years and decades to prison sentences and there is no evidence to deter crime. they do not rehabilitate those convicted and they certainly do not heal victims. there will be no baseball in the courtroom on my watch. [cheers and applause]

and today, we begin implementing a new and improved sexual assault response policy. [cheers and applause] thank you for the policy. thank you for moving this initiative forward over the last two months. [applause] today we will stop filing cases that arise from illegal searches following a minor traffic violation. [cheers and applause] for decades, people have deprived -- describe the perils of driving while black. finally we act. stopped and frisked while walking down the street or driving the car is a civil

rights violation. [cheers and applause] today we create a program for primary caregiver parents. one of the first in california under a new law authored by the bay area area's on senator nancy skinner. children should not grow up the way lorenzo did. these reforms are what we can implement immediately. here are a few of my priorities for the months and years ahead. auto burglaries, unprecedented, extreme wealth inequality in our city has contributed to an epidemic of car break-ins. the cost of repairing a single broken window can destabilize an entire working family. few victims ever see a penny of

restitution. we will be rolling out a three-pronged response partnering with s.f. safe to deter and map the flow of stolen goods from car break-ins and auto burglaries from a public awareness campaign, and together with supervisor dean preston, sponsoring legislation to better meet the needs of victims. [cheers and applause] immigration. we will launch an immigration unit, one that builds trust between our immigrant communities and the justice system. [cheers and applause] when immigrants are fearful of deportation and illegal acts and are refusing to cooperate with law enforcement, we are all less safe. [applause]

victims' rights. our work will yield the most comprehensive, restorative justice program in the country. [cheers and applause] restorative justice saves lives. i know this because it has saved mine. victims services, especially for limited english speakers and marginalized communities is a critical and under resourced part of the criminal justice system. every victim of every crime will have a right to participate dramatically expanding the options of those harmed by crime to heal, while also holding those who cause the harm accountable. [applause] in san francisco, we are getting

started. thank you so much. [cheers and applause] [♪] >> the new friday farmer his market is in the u.n. plaza. it features the best of san francisco. grab fresh foods and veggies from the heart of the farmers' market. shop from marker -- local vendors. engage in free diy craft sessions and grab lunch representing cuisine from around the world. [♪] >> we offer 60 varieties of organic fruit and 30 varieties of conventional. one of our best sellers so sellers is our manager in.

it is super sweet. we sell 600 pounds a week. one of the things they like about the market as i get to see my regulars on a weekly basis. i get to meet their families and kids and it is really good to be here. san francisco won my heart. >> one of our vegetables that is very popular is kale. a lot of people go for dino kale our mission is to make sure we have access for everybody to get organic foods, no matter your financial status. >> we make greeting cards, invitations, enamel pins, and we do workshops. i am participating in this market because it is a great opportunity for local makers to sell to a really diverse community of people in san francisco. >> they partnered with the market here and invited us to come out and reach out to the public. we are going to do a full event of workshops where you get to arrange your own bouquet. we will teach you all the tricks and techniques and you will be able to take home a bouquet of your own.

you. [♪] >> we really are wanting to bring opportunities to the community to introduce these local makers to a larger audience. >> this is my own pakistani recipe. it goes with rice, chicken, lamb we have a very delicious drink. we have a lots of variety of foods. [♪] >> we do lots of different curries. we do three different types of wontons. >> spring rolls, too. that's right. >> it is really great they are bringing out local artists from around the city to participate and really help us making our business more successful. >> i came to san francisco in 1969. i fell in love with this city and and this is where i raised

my family at. my name is bobbie cochran. i've been a holly court resident for 32 years. i wouldn't give up this neighborhood for nothing. i moved into this apartment one year ago. my favorite thing is my kitchen. i love these clean walls. before the remodeling came along, the condition of these apartments had gotten pretty bad, you know, with all the mildew, the repairs. i mean you haven't seen the apartment for the program come along. you wouldn't have believed it. so i appreciate everything they did. i was here at one point. i was.

because i didn't know what the outcome of holly court was going to be. you know, it really got -- was it going to get to the point where we have to be displaced because they would have to demolish this place? if they had, we wouldn't have been brought back. we wouldn't have been able to live in burn. by the program coming along, i welcome it. they had to hire a company and they came in and cleaned up all the walls. they didn't paint the whole apartment, they just cleaned up the mildew part, cleaned up and straighted it and primed it. that is impressive. i was a house painter. i used to go and paint other people's apartments and then come back home to mine and i would say why couldn't i live in a place like that. and now i do.