>> good morning, i am san francisco's director of transportation. we're here today to have a

conversation about our budget. even though that you have a lot of other things on your minds. these are unprecedented times. many of you are having to deal with children unexpectedly being at home and you are having to deal with worrying about how you will pay your rent or how to keep your families safe. we really appreciate that you've joined us here to talk about something that should be seemingly minor which is a government bureaucracy budget. but for us, nothing is more important than our budget. because it is the only relevant statement of our agency's values and it determines how we use our very, very limited resources in order to uphold the public good. public transportation plays a critical role in the unfolding of this health crisis and in the unfolding of what will be likely a long economic crisis. our job is to figure out how to steward our declining resources in order to therefore the

services that essential workers need to have to get to work and in order to poise san francisco for recovery, that's what we're here for. everything we do, whether it's muni, parking is connected with the health and safety of budget of san francisco. i want to introduce my colleague, victoria wise, who will facilitate this meeting. do you want to go over what we're doing today. >> thank you, jeff. good morning, everybody and almost afternoon. while we can't meet in-person we're grateful you are joining us today online and really appreciate that you are taking the time to provide input on our budget. it's especially important that we have public input and continue to have public input as we move our budget through the approval process. so, just a couple of logistical issues and housekeeping kind of stuff. this conversation is being broadcast live on our website,

on our twitter page at sfmta underscore muni. on our facebook page and youtube channel. and all the links are posted on our website at sfmta.com/budget. the way things will go, for this conversation, we're going to get to watch at 13-minute pre recorded video where jeff shares with you some of the challenges that we face in our budget and talks about what some of our proposals are taking a deeper dive no some of the issues that we've heard frankly quite a lot about like our muni fares. now, i want to tell you that this video is pre recorded three weeks ago before we had the health crisis that we're having now -- >> a lifetime ago. >> it feels like a lifetime ago, in deed. of course, needless to say, our agency's financial circumstances have changed significantly since that time. nevertheless, the video is still relevant because it talks about

some of the challenges the agency is facing and some of our priorities and so, we will play that video for you and it will be informative to the discussion and to some of the questions that we hope to get to you in the rest of the hour. speaking of questions, i wanted to share with you that there are different ways that you can interact with us. first of all, leave us au revoir mala voicemail or tweet us. and if you can, please hashtag that with sfmta's budget. definitely please send us an e-mail and leave a comment on youtube or facebook page. all those channels are being monitored and jeff and i will be seeing your questions and taking them and hopefully answering as many of them as we can and as time allows. i want to share with you that if you wanted to submit questions in chinese or spanish, feel free to do that. we have translators standing by.

so they will translate the questions for jeff and i. we can't quite answer them in chinese or spanish but staff will be providing you answers in follow-up after this conversation. so, again, thank you for joining us and without further adieu, if we can view the video, that would be great. >> welcome to the sfmta online budget open house. to provide your input or ask a question about the key transportation decisions to be made for fiscal years 2021-2022, please e-mail sfmtabudgte@ @ sfmta.com call 415-64-6222 or tweet at sfmta muni.

[ speaking foreign language ] [ speaking foreign language ]

[ speaking foreign language ] [ speaking foreign language ] i'm jeff tumlin. our agency is working on our next two-year budget, which is

the yo ultimate reflex of our values. running a safe, equitable transportation system, reducing our carbon footprint and creating a welcoming workplace with excellence service. the goals are important we're making progress on operationalizing the values but i also want to acknowledge that we're coming up short on several key issues. these include street safety, muni reliabilit reliability and. we will address these issues in our next two-year budget but we have tough choices to make. we recognize that we're in an extraordinary time without question, it will impact our budget outcomes. we must continue to plan and discuss the trade offs that we want to see reflected in the budget we passed within the next month. i'm going inform go over the details of the budget. if you want to see this content clearly or in another language, you can see it at

sfmta.com/budget. we need to get back to basics. i ride transit in my bike everyday in san francisco and i see these issues daily. especially i experience the most common frustration that muni is unreliable. muni service covers the city and is scheduled to run frequently it doesn't always show up when we expect. now that i've been on the job almost 100 days, i am seeing the roots of these problems. it includes the fact that we have a thousand job vacancies which means less transit service on the street to meet current demands, traffic fatalities are not decreasing fast enough and effect our most vulnerable populations the most. auto speeds have declined 20% over the last decade and while our investments and transit have helped some lines, our buses and trains have slowed by about 6%. i believe because of all these things, we're seeing a decline in our most efficient modes and an increase in driving. all of this means that few are

people can move through our streets and grown house gas emissions continue to grow. we also have challenges with our budget. our costs, like yours, rise with the cost of living but our revenues have not kept pace. our costs reflect the need to pay our workforce a living wage, which is particularly challenging given the housing shortage. as a result, as our budget grows, so does our structural deficit. in the next fiscal year, we're projected to have an operating gap of $66 million. we will need to close that gap in order to have a balanced budget. a lot of our revenue comes from transit fares and parking and traffic fees and fines. a significant portion, 35%, comes from the general fund. over time, we have become more and more dependent on the city's general fund. which ties service to the state of the economy. the agency structural funding deficit and the need for on going sources of funds is not new. in the last five years, there

have been multiple task forces that have identified significant funding gaps in our transportation system moving into the future. together, we're going to need to solve for that because our city has been growing and expected to continue to grow adding 73,000 housing units and 275,000 new jobs in the next 20 years and increasing the number of daily trips by 36% to almost $6 million in 2050. before we talk about the future and striving for higher standard of service, i need to focus on the nuts and bolts that keep san francisco running more reliably. the proposed budget reflects this by making strategic investments into the existing system as a down payment for the future while being fiscally part during these uncertain economic times. last year the city neighborhood the muni reliability working group. a team of experts and transit service who detailed where muni

must invest to deliver the service they promised. they districted us to stabilize the current service and develop and fund plans for growth to move towards a higher standard. this budget focuses on stabilizing the current service and this means, firstly, fixing our human resources department and getting more drivers on the road. second, increasing maintenance staff and car cleaners. third, increasing enforcement to keep transit and traffic flowing and fourth investing in reducing fatalities. these are strategic and critical investments to set the foundation for the future. that means implementing the rest of the muni row liability working group recommendations like increasing service by 6.5% and a variety of initiatives. making improvements based on the muni service equity strategy but i'll be honest, these will require new on going revenue streams. it's that simple. before we can talk about additional funding for transportation, you might be

wondering can we deliver on our existing proposals? while this agency has had its struggles, we are at a turning point because we can demonstrate where we've invested we have seen results. where we've made target investments in transit, we've seen ridership grow by 60%. where we've made safety 'em improvements we've had reduced injuries to zero. our plan is to continue delivering the kind of projects that have shown results that are reflected in our capital plan. as you know, the streets quick-build projects have been wildly successful, just look at our success in market street. following that success we have implement transit quickville projects and we have others in the works to improve transit, do state of good repair and implement vision zero. we're grateful to the voters for passing drop d to fund quick

build projects and signal hardware upgrades like new and more visible traffic lights. in this current budget we're proposing one-time funds for vision zero education which is important in order to capitalized on the vision zero construction projects but to make a meaningful long-term change, we'll need sustained revenue for non capital vision zero work. now let's talk about fares. we know this is so important to so many of you. we have a current policy called indexing where fares go up and small amounts index to inflation and to the cost of living every year and in order to avoid huge sporadic increases. as a regular part of the budgeting process, we would have simply indexed all of our fares up at the same percentage. but, based on community feedback, particularly around the goal of equity, we've developed a number of new fares that requires some trade offs. all of these fares scenarios need to be what we called

revenue-neutral. they cannot increase the budget gap, i talks about earlier, or force us to make transit service cuts. so that's where the trade offs come in. i know this slide is complicated so let me walk you through it. the gray box are today's fares. the blue box is what would happen under our existing indexing policy where all fares increase by a percentage. the green and pink boxes show two different equity scenarios that result in free muni for all youth and there are full fare single riders are low income and 65% are minority. 37% of our single riders are low income and 66% are minority but to fund these equity options

requires trade offs. in the green box we're paying through an increase in monthly passes at a rate higher an indexing but matches other urban transit agencies. in the pink box, we're paying through eliminating most of the discount to clipper users. people who use clipper would pay almost the same fare as those paying in cash. our customers' feedback about equity included a call for free muni, not just for youth but for all transit riders. while the desire for that is not understandable, it will actually make our system less equitable and this sounds counter innu innutive, they constitute 20% of our budget. if we do not collect fares we'll eliminate 20% of our service with less service on our streets and more crowding, people that can afford it might switch to other modes like driving or taking uber or lyft. individuals who rely on muni and

don't have access to alternatives will be stuck with transit that is much worse. let's talk about fines. fine adjustments are guided by our safety values. behavior that is unsafe should carry a higher penalty than nuisances. certain safety-related violations were increased to the maximum amount allowed by state law. parking in a bike lane is going up 14%. riding a scooter on a sidewalk is going up by 39%. in addition to adjusting fines we're responding to widespread requests by increasing office and they can help manage and improved transit reliable to intersections and making sure cars aren't blocking blocking the transit vehicles. let's talk about parking

demands. it used to ensure availability and manage demand not to maximize revenue but any revenue collected from parking goes back into the transportation system specifically to fund transit. our policies state if there's high demand during a certain time period, we should raise prices to ensure one or two spaces are available when you want to go to your favorite restaurant or store. when demand is low, we lower parking meter prices. we recently looked at our parking policies and realized they were little outdated when it comes to evening metering and sunday metering. we know that the demand for parking in many commercial corridors is high in the evenings. that's why we're proposing extending the time that meeters are enforced to ensure that evening visitors can still find a space where they need one. we won't do this city wide or immediately. wore going to partner with local merchants associations to determine where the hours make the most sense and see how it

works. we're also proposing enforcing parking meeters on sundays where we follow a similar community and data-driven process to make sure it works for our residents, visitors and faith communities. so, back to the big budget picture. in order to stabilize current service, and make the critical investments to set the foundation for the future. we are proposing tim implement e working groups recommendations. along with other targeted investments. however, as i mentioned at the beginning, we have a structural deficit. a funding gap. in order to pay for these targeted investments, we will need to use some of our fund balance. a one-time source of money. this approach carries with it some amount of risk because it draws down our fund balance and in a recession, new services without new on going revenues or a fund balance would lead to service cuts.

mormore over we have economic ts as a result of the coronavirus. but, we are at a moment in time where not making these strategic investments would be a missed opportunity. because they are a down payment on the future of our transportation system and they support our values of a safe and equitable system. a reduction of our carbon footprint and creating a workculture with excellent customer service. it is up to all of us to get to the reliable and equitable system we need. for us at mta this means making the system we have better and showing you that with specific measurable improvements proposed in this budget. your travel will be easier and more reliable. and now i invite you to jin me fojoin mefor a discussion of ou. we have opened up the phone lines and monitoring all of our social media channels. please, share your comments and

questions with us. thank you. >> welcome back, everybody. thank you for joining us and i want to take this time to a apologize for the delay that we had in starting this chat about our budget. we ran about 15 minutes late. so our sincere apologies as we worked out some technical difficulties and got our arms around how to hold these public engagements in virtual reality. so again, our apologies and thank you for sticking with us during the delay. we will be extending, of course, how much time we spent with all of you by 15 minutes to make sure we have a full hour to cover all of your questions. so with that, i want to begin by saying clearly, jeff, the reality has completely changed for our budget in the last three weeks as a result of the pandemic. our sources of revenue, whether it's our fares or from our

parking operations, are completely depleted and disappeared and we actually are not sure when we'll see them come back. so, given our current reality that we're facing, what is the agency doing about it? >> yeah, so this is the thing that keeps me up late at night every night trying to figure out how we get through the ways in which the health crisis is turning into an unprecedented financial crisis for our agency? in addition to the revenue sources that we control, which fund the bulk of our budget, the city's general fund is also taking a huge hit. hotel taxes are down nearly to zero, retail sales are down significantly, business transfer taxes. so we know the city is in for tough economic times and we are doing everything that we can in order to really do two things,

one, is preserve our workforce, make sure that we don't lose our people. because we need our people to do the second thing we need to do which is to maintain critical services for the public. that said, we are trimming everywhere we can. we are dramatically reducing contracts and procurement and we're cutting every time everywhere except for the most essential workers like our car cleaners. the other thing that we're doing, which is a little eye chronic, is continuing our budget process. the one we start inside a very different economy just a couple of months ago. and that is the previous discussion about our budget were rooted in a conversation about what our agencies' values are. so that we can make decisions about how to spend our expected increase in revenues in order to improve services. ironically, all of the work that

we've done around clarifying our values and understanding how to deal with tensions and trade offs. all of that work applies in a time of cuts as it does in a time of expansion. so, we're wanting to move forward in these uncertain budget times because we need an essential reference point. we constructed this entire budget starting with clarity in our values and then a very deep conversation about how we address tensions and trade offs, particularly to deliver on an equity objective. we need those clarifications as the starting place for figuring out what it is that we're going to do moving forward. so, we know for certain that we're not going to be able to project perfectly the economic situation we're going to be in six months from now, a year from now, two years from now. so what we need, is clarity about how we make the hard choices.

and that's why we are moving forward right now. we also know with a fair amount of certainty, well actually, where beer going t we're going x months from now because we track our revenue streams and we know the trend lines. so we don't know to what degree this is going to trigger a national or global recession, but we know where things stand now and it's going to be a while before those revenue sources turn back to normal. that is what wore doing now. >> good. well speaking of revenue services, we all know that congress passed a federal reloaf package. there was $25 billion for transit agencies such as ours of which $1.3 billion to go to the bay area transit agencies. can you share with us what the plan is for those funds? >> first of all, we are so grateful to our congressional delegation in particularly

speaker pelosi who fought hard to have the federal stimulus package include transit operations. this is the kind of money that we most need. operating dollars are how we pay our workforce and our workforce is how we deliver service. what we're finding right now, wove got fiscal year that ends the end of june. we will lose about $200 million between the beginning of covid-19 and the end of june. the federal stimulus doesn't cover all of that so we'll use the big portion of the federal stimulus along with all of the other cuts that i talks about along with about 100 other small things in order to make sure that we can close out this fiscal year without layoffs. and we're going to be probably very rare among transit agencies that can get to the end of june without layoffs. other transit agencies that are

highly fare box dependent, or don't have access to other sources of revenue are going to have to make deeper cuts than we do. we're also really fortunate and we need to talk about this as well, thanks to the good management practices of my predecessors, including the whole budget office, the sfmta has a sizable reserve fund or a rainy day fund. it's now raining and we're going to have to tap our reserves in order to get through the beginning of the budget season in order or at the beginning of next year, the next fiscal year in order to be able to continue to deliver service. we t don't know what happens afr that. things are more uncertain the father out this gets. if we don't see some economic stablation or recovery soon?

we have been doing public outreach and a lot of people have participated in it so we tant lated all the feedback to date and i wanted to share the results with you. as you can see from the spy carts, there are four really main topics that we heard about and those were fares at 30%. a lot of people were interested in fares and asked us not to increase fares. we heard about the desire to see more muni service which would be great although as we discussed our economic situation is not looking very well so i'm be honest and say we can't provide additional muni service at this time. 15% folks talked about the extended meter hour proposal and a significant portion of the

comments really asked us to look at our towing. and our fees on towing and maybe even our policy on towing. at the top of the hour, the video that we shared really covered muni fares and service and covered the extended meter hours but what we hadn't talked about yet is the towing. can you talk about what is in our budget proposal as it relates to towing? >> this is a source of a lot of public comments. including some very passionate and very personal stories at the sfmta board meeting. staff lis listened to that carefully. many of us here at the agency, myself included, have spent time living in our cars. so, we understand how important this issue is. so one of the places where we're starting, is with the realization that sfmta loses a lot of money on the tow program.

none of our tow fees cover our costs. so where we're starting is trying to minimize the amount of koeing we're doing. every place where we're towing cars, we're asking why are we towing cars from there? so that we can shrink the size of the towing program and really minimize the number of tows where people are surprised by the tow. the other thing we heard a lot from is from individuals who have in the past or currently experiencing homelessness and had their cars towed. if you are in san francisco at this time and you are barely making it by being able to live in your car, the last thing we want is to force people out on the street. because we've towed their home. so we're wanting to eliminate that and under ep doin end up da safety hazard for individuals

who are enrolled in city limit service we're eliminating the tow fee. it goes down and zero and we're also reducing the tow and bot fees for folks who are low income or being towed for the first time, it's sort of a san francisco car owner right of passage to have your car towed once and then you learn not to do that again. we don't want to be punitive around our tow program. we want to keep the streets safe. so, there's a lot more detail you can see in the detail budget package at sfmta.com/budget and that outlines the details of this program. it's probably a pretty good example of how our agency values are reflect inside this budget in a pivot towards equity.

>> i will go through some of the questions wore getting on youtube, hiedi p is asking, do parking permits go up by the same amount as the muni fares and why is parking so much cheaper than a money' pass if we're frankly a transit-first city? >> so this is one of these things that drives me absolutely nuts in san francisco. so our residential parking permit stickers basically cost 30 cents a day. so, cars get deeply discounted rent when we have them park on city land on city streets. unfortunately, it's against the law for us to raise those permit prices because we are only allowed to charge what it costs to administer the program. so in some parts of san francisco and the west side and near the big universities, the residential parking permit program is a very useful tool that helps limit spill-over

parking makes it easier for residents to find a parking year and it's working well and in the more urban and his valley and we sell far more residential stickers than we have on street parking spaces. and so the residential sticker is just a hunting license and it doesn't actually provide any useful guarantees and someone coming home late at night can find the parking space any where near their house. one of the things wore going to want to do in the coming year is to ask some hard questions about where the residential permit program is working and where it's not and if we need to use new mechanisms to balance supply and demand, like changing the rules or the law so that we can use price to balance supply and demand and to have that price reflect the actual rent of that eight by 20-foot piece of city land that we're giving away for

free. i certainly hear you. why are we charging nothing to provide nearly free rent on very expensive city land while we charge $3 for thro three squaret of space on a bus. >> moving on though some other questions we have here. on twitter and i've actually heard similar questions from other people, with respect to charging for muni right now. the question goes, you know, you could do what san francisco and ac transit is doing free fares, public transportation is a public good but sfmta keeps running it like a business. why? i want to break that down a little bit. there's two separate questions in there i think. one is why don't we have free fares during this pandemic, during this health emergency. wouldn't it help keep our operators safe due to social

distancing and that's question one and question number two, is a little bit more bigger in nature and we've heard this a lot during these budget conversations with the public. why don't we just offer free muni for all? >> so i'm glad you actually brought that down into two questions. on the operator safety side, sfmta is unique among any transit agency until the united states in that our operators have not collected fares for years. we're proof of payment system. we've got clipper card reading machines at all doors. and more importantly, we have plexiglass security barrier that is pretty unique to sfmta. we have mandated that operators close the security barrier to separate them from the rest of the vehicle in order to protect them. we've also recent low changed the rules and collaboration with our partners of the transit workers union to direct

passengers to use the rear doors, except for passengers who need the front door because they're in a wheelchair or they need the kneeling to be able to step up into the bus. we're allowing our vulnerable passengers in the front, everyone else in the back. that's providing a far higher level of protection for our operators than it possible almost any other agency. so there's no needs for us to stop their collection which is basically the reason why agencies like ac transit stop fare collection is because they do have card readers in the back. the other question is different, why did we charge a muni fare at all. on part of this question is perfectly reasonable. we let people drive on our stress for fro. why do we charge people to take the most efficient form of transportation. part of the answer has to do with the way our budget is constructed and why we're having this conversation as part of the

budget. free muni has a lot of popular appeal. i understand that. but our transit fares represent 20% of our budget so in order to provide free muni for everyone, we would have to eliminate 20% of our transit service. when we talk to our riders we've been having a lot of conversations over the last month with our riders, one of the things is o super clear to almost everyone we talk t. when we ask a question, do you want fro or better muni? almost universally, the priority is better, faster, frequent, reliable service. and this question is even more important when you actually look at demographic of our riders. san francisco is unusual, particularly here in the united states, in that most of our

riders actually have moderate to high incomes. so if we cut service in order to provide free fares for everyone, what we're actually doing is subsidizing rich people by cutting service to poor people. this creates terribly inequitable outcomes because rich people have other choices. if transit were cut for me, i could ride my fancy bike or take a taxi in order to get to work. lower income people don't have those choices. so in order to actually create a more equitable system, we have to prioritize better service, more importantly, if we're going to be we need to direct toes to the people who need it the most and providing free transit service to lowest income people

and to our local children and homeless people who need it the most. so what we're trying to do is to create a budget that is less about popular appeal and more about actual social equity outcomes. in the long run, i would hope we don't have to make that zero sum choice. that we don't have to choice che between better service and fro fares. we have to make that choice. in a utopian san francisco we would have the resource we see needs to deliver excellent transit service that san francisco needs and not have to rely on our fares. >> we're a long ways from that and in order to fund it we have to have a conversation about difficult topics like downtown congestion pricing. so if you are interested in how we might actually make free transit work, go to the website,

the san francisco county transportation authority, our sister agency, which is leading a downtown congestion pricing strategy as well. if you google downtown congestion pricing that study will come up and tell you how you can participate and actually, maybe, coming up with a transportation system, that is what san francisco needs and is far more equitable than what we've got now. >> you just mentioned possibly taking a taxi which is great so we would be remised if we didn't talk about our taxi industry. it was suffering way before the health crisis happened and many people have asked us online and in other forums through out many months, what is our agency doing to really support this very important industry if. >> so i want to make it really clear i am a huge fan of the san francisco taxicab industry and i

am committed to ensuring a viable financially path forward for the taxi industry that provides a living wage for taxi drivers. this is more important to me give the fact we have no regulatory control over uber and lyft and uber and lyft are not finding a way to serve our wheelchair passengers in a way that the taxis do. they also are not contributing enough compared to the impacts that they create on our streets. so i want to make sure that the taxi industry can compete successfully on particularly in an economic return and so, we are doing alt-right now a lot rd including the fees taxi drivers pay for their permits and so on. i'm trying to increase the use of taxis for city trips so we

can save money by getting rid of our fleet vehicles and having city department trips taken on taxicabs. we are working really hard, given the complex reality that the taxi operators are experiencing with the san francisco federal credit union that holds the loans they have on their taxi medallions and trying to get the credit union to defer payment on some of those loans during this particular economic crisis. we're lowering insurance requirements so that the operators can save some money and we're changing a lot of the small rules necessary to make it easier for taxi operators to get by. we are also ready. once the legal situation with the san francisco federal credit union is resolved, to ensure that there is a strong market for taxi medallions again and

that we make the system work and we make it competitive. >> moving on to some of our other questions from desert flyer, we have, i have trouble getting around at night on the sidewalks because all the cars are parked on the sidewalks. staff told me they only enforce when i complain. can you budget for proactive enforcement, please. >> yes. so one thing, there's a lot of rumors out there, let me make it really clear. it's never legal to park a car on a san francisco sidewalk. you should not do that. you should not do that for two minutes while you are running in. please, do not park on the sidewalks, particularly now as we need to create space for social distancing as people walk around san francisco. there is still some communications old views from

previous eras where it was tolerate. it's not in this injury is in t- >> so our buses aren't stuck in congestion and they're now working to deal with traffic and help out most of the city hospitals and they're doing 100 things dealing with logistics and delivering supplies for covid-19 and we love our parking control officers. it's unclear how many of them we will be able to afford and if we do afford them, whether they'll be able to bring in enough revenue as economy starts to recover in order to cover their costs but also to expand their services. one of the limitations we have is the parking control officer

shifts are concentrated in the times when the meeters are running. and where they're based is around where we have them do enforcement with high traffic or high numbers of parking meeters. sometimes it takes us a while to be able to send them out to the neighborhoods to deal with complaints and sometimes you have to to have any around to send them out. we're asking increasingly for them to cite on site and so rather than waiting for calls, to site vehicles blocking the pedestrian way. this is another way in which sfmta is being clear about its values and operationalizing those values. i can't promise that i'm going to fix in that of that fast but we're pointing in that direction. >> excellent. i'm going to go to yevette.

do you know when the equity -- our neighborhoods have been long neglected and many housing projects as we know are pending in the area of which will create of course in influx in people and demand for additional service. i hope the agency devotes time energy to this part of san francisco. >> i'm really glad you raised this question. there's a couple questions i urge all of you to look at. one is the muni equity strategy and another is a little bit -- it includes the greater bayview is the bayview community plan which is a key guiding document. there's also another set of documents you can find called the muni forward program. you can see, for example, the huge improvements that we've made on the nine san bruno in order to improve speed, reliability and frequency on the

nine, that has been met with a huge increase in ridership and we hoped to solve the crowding problems on the nine but what we've done is created a lot of new nine riders which is good but we still need to do more. so one of the relation we want to adopt this expansion budget is because the expansion budget focused on efforts on neighborhoods that needed the most where our residents have the fewest transportation choices. changes really significant changes on the 29 sunset which serves all of the southern neighborhoods including bayview and all the way out to really all of the schools and the southern half of the city including city college and sfus and to baker beach in richmond

so improvements to the 56 in order to make it more reliability. right now, i believe the 56 only has one bus on it so when there's a surface problem on that bus, it basically destroys service in the 56 and making it super unreliable. we're not going to fund those improvements any time soon, what our values does is tells us where we should and should not make service cuts. we're committed to if we have to make service cuts, the last place we make cuts is in the neighborhoods with the few events mobility choices and that particularly means parts of district 10 and 11. that, yes, we acknowledge have been neglected in the past and we want to correct for that. we're not able to make the expansion correction any time

soon but we can help with, you know, not having it loss more and then setting up conditions to allow our services where people need it the most to be the first that come back and get expanded. so, that's probably more dough tail that you want and not the full answer you want but it's a commitment we've made to the neighborhoods that need service the most. >> absolutely. i'm going to come of our phone lines and tim is asking us by phone, can you discuss the status of crossing guards and what is ahead for them in the next budget cycle and he is asking what are the chances of expanding the program to 20 hours per week of service? tim is referencing the fact that currently crossing guards to work a full 20 hours, they work 12 and a half hours in the morning for schools and in the afternoon when kids leave so he is asking if we're going to

expand the program and or go to 20 hours? >> yes, this is a good question and it's interesting trade off question. so we've got about 200 crossing guards. we have about 200 crossing guards all over the city and their schedules are concentrated at the beginning of school and the end of school and they're very popular. they're much beloved in the community and i say high to harvey milk academy crossing guards. or at least i did when there was still school in session. and, so part of the question is, do we use our limited resources in order to expand the number of crossing guards and the number of schools that they can serve or to expand their hours. in talking to the crossing guards, most of them are retired people. they're doing this to keep busy and contribute to their

community. they and the schools were really clear that they wanted to see more crossing guards and more schools rather than paying crossing guards during the middle of the day. frankly we don't have that much work to do for them that our parking control officers couldn't do so it's a situation where given limited resources, expanding the program best serves the public good >> back to twitter, zack is asking us, hi, sfmta seems relevant to recess the budget in six months when we have a more realistic picture of the state and transit and people can participate more. do you have any thoughts of that? >> the city has a sort of fixed two-year budget cycle and the official budget we adopt on this

schedule is the leverage point for all future changes. we know that we are not going to guess our revenue numbers precisely and they become the leverage point that we pivot from when making other justments the budget is a policy document so it establishes the values that then inform how we deal with the inevitable tensions trade off of how we allocate limited resources in order to best achieve the public goods. we want to adopt the policy framework and we want to adopt critical policy-related measures lick fares and fines and penalties. we want to do that now. we will likely need to make adjustments as we go along. we certainly will not be able to spend for proposals and money to

spend. because if budget does not balance, we will layoff our workforce and that's the last thing i want to do on my watch. >> absolutely. more from twitter. sarah green wald is asking did mta have an emergency plan what has mta learned from this pandemic and she's asking how are you making this budget process accessibility to the public now? some, for example, do not have internet access. >> these are all good questions. one of the things that i'm so grateful for being at this agency for is that my predecessor and our current budget office have set aside a substantial rainy day fund. a reserve fund for when there was a catastrophe. we have one and that reserve fund is going to save amount of

jobs. and i'm so grateful for it. the other advantage is the leadership of mayor london bredd and the fact we are a city department and we have arguably the best municipal health department in the country. so, their leadership meant that san francisco got started on the shut down sooner than any other place did and that is saving us. it's also meant we've been able to collaborate with the department of public-health to have really clear plans in place for what happens when, as we knew would be inevitable, sfmta employees tested positive for covid-19. are we activated? our department emergency operations center promptly entered the crisis. we've been collaborating on a daily basis with the department

of public-health getting approval and guidance from them on all the details in order to protect our workforce and to do contingency planning for what happens. so, i am really proud and i cannot claim credit for any of this but i'm proud that my colleagues have done such excellent advanced planning that is making our agency more secure in this crisis than almost any of our other counterparts. i've lost track of the other part of this question? >> in terms of having access to public process in the ages where wore basically doing everything digitally and of course as we know, some folks don't have access to the internet. >> this is something we want to be sensitive too. sincsince covid-19, we were proy as an agency having the biggest online presence. we've been hosting our board meetings online and this is our

second community town hall that we've done online. we've also been doing a whole array of online community organization meetings and for the public meetings, including this one, we know not everyone has internet. most people have access to a telephone. so all of our public meetings, including this one, there's a dial-in number for people who can't get online and can't see our faces can still hear the text and can call in on their telephone. in fact we're getting a significant number of people picking up their phone and calling in. all of those phone calls are transcribed for us and vick has been reading some of them. we want to make sure people have a real opportunity to participate and we have been reliant for some of our community-based organizations, like so many can and the social equity organizations have been participating by phone as well

and we have still early in the crisis did some in-person meetings with social distance. >> i have a question from youtube. can you raise the tickets for safety violations and for r.p.p.s? >> yes. so this is another complicated question. again, if you go to sfmta.com/budget, you will see all of the details proposals for how we're making adjustments to our citation fees and fines. some of those fee and fine categories we have control over and many of them we do not. there are limits controlled by the state government where we can't razor lower and the rules are complicated. what we've tried to do is think about fees fines, well, first of all, the objective of fees and fines should never be either

revenue nor should they be punitive. our primary objective should be getting people to pay their fair share and to do the right thing. that's the only reason why we have fees and fines. to the extent that we have fees and fines we want to make sure that we look at them with an equity len lense. so a fine for something jeopardizing safety of vulnerable users should be higher for the fine that is annn annoyance. over staying your time limit for your parking space, your meter, should be greater than the fine for not paying your $3 muni fares for your three square feet of space. we're trying to make sense of all of them to the extent that we can. ultimately, we know that fixing the equity problems in fees and

fines requires a state legislative strategy because the most important once we do not have control over. it's one of the reasons why the sfmta has been leading in order to make sure that those fines for things that are jeopardizing the safety of vulnerable user are increased. and that it's a fine for stuff that is an annoyance are reduced at the state level and we have an equity framework that would allow san francisco to adopt and take it a couple steps further. as you can see i'm passionate about this topic and really frustrated that we don't have the control that we need as a municipality in order to get it all right. >> where we do have control, we've been very diligent and for example, we are increasing fares for people double parking in a bike lane which is a complete safety violation. >> to the state maximum. >> and similarly, where we have

people riding scooters on the sidewalks, that fine is going up as well. so, very good. we're closing in on our time. and i just wanted to take a minute and clarify a little bit about the tow policy and say the fee for first time tow is eliminated for individuals experiencing homelessness. certified by and the first tow fee is still in place for most others. although it was reduced for low income individuals. so just wanted to clarify that point. we're at 12:47. i just want to acknowledge again that we ran a little bit late and apologized for that and we answered quite a few questions and there are questions remaining that we will follow-up with folks that asked us after this meeting in the next couple of days, should you hear from us. but to be respectful of everyone's time, just want to go ahead and close question do you have any closing thoughts and

remarks given where we are where the budget and health pandemic. >> first of all, thank you for putting up with this long conversation. your input is important to us and it's very much shaped the work that we've done so far. i want to repeat. that the only relevant statement of any organizations' values is its budget. this is an incredibly important exercise for us and whether our revenues are collapsing or expanding, we can make good decisions about how we use our limited resources to uphold the public good if we're clear about our values and if we understand how to make the difficult trade offs. for me, i can promise to continue to update the public to be fully transparent and really to be brutally honest. this is going to be a really, really difficult two years. perhaps unprecedented in the last 100 years. and the only way we're going to

get through this is by being honest, by being transparent, by engaging with the public and by coming back to our core values to make the tough choices. so thank you all for joining us. and we'll be back with more information as history unfolds. >> thank you. >> and good bye.

>> mayor breed: good morning, e. thank you all so much for being here. i am san francisco mayor london breed. i am joined today by the director of the department of public health, doctor grant colfax, department of department of emergency management. mary ellen carol, director of department of human services, trent rhorer, abigail stewart conas well as director of the department of m.t.a., jeff tumlin, police chief, bill scott, and we have a special guest today from the interface council who will be speaking directly after my comments. as of today, we have confirmed 676 cases of the coronavirus, sadly, 10 people have passed away as a result of this

disease. this is clearly a challenging time for san francisco. what we have done time and time again, especially during this press conference is to reiterate is importance of staying at home. we know that a couple weekends ago we had real challenges with that. over the past two weekends people complied and have been wonderful. we also think that weather might have played a role in that because it was rain, it wasn't as nice as it will be this weekend. i want be to remind people. it is important to really maintain our physical distance when we are out in public. we may need to run errands and take walks and we are hearing about a lot of data that indicates the early signs that san francisco is in a decent place. the fact is, we need to be

mindful that this virus is out there. we cannot get comfortable. we cannot get complacent because as well as it may seem like we are doing, as you can see, those numbers are still going up. we anticipate that they would be even higher and the worst is yet to come. i just want us to be mindful of the need to continue to follow the stay at home order and place comply. it has been almost a month. i know people are anxious and frustrated and wondering when will we get back to normal as we know it? i just want to reiterate that unfortunately now is a time for sacrifice and the sacrifice is for all of us to follow the order so that when this is over we can look back and look at, you know, the number of lives we possibly were able to save as a result of following the order.

i just want to reiterate and talk about a couple things that we have planned for the coming week as well as provide you with some important updates because we know that this is a very challenging time. not only is it challenging for people physically because of our concerns about the virus, but it is also having an impact on the mental health of so many people. our first responders are folks that we want to make sure are well-taken care of. they are working long hours under an enormous amount of stress. what i reiterated to people especially out there on the front lines working for the city, it is important we are doing everything we can to take care of the public. we have to make sure we take care of ourselves and our mental

health. one way we are supporting the health of first responders and other front line workers is through efforts like city test sf, the new covid-19 testing facility which opened this past monday. it is not just about physical health. we need to provide the necessary mental health support. today we are announcing an expansion of mental health resources for first responders and city employees. we will now be providing 24/7 one-on-one counseling for any first responder or any city employee who is in need. if employees require long-term mental health counseling, they will be connected to mental health professionals provided by their healthcare plan. our firefighters, police, sheriffs and 911 operators will have access to customized app on

their phone to easily connect to this program and other mental health resources. it is not just enough to provide that support to first responders. our healthcare workers are under an enormous amount of pressure during this global pandemic. we need to do everything we can to support them. today we are launching a new program called heal san francisco to support healthcare workers throughout san francisco. heal san francisco will provide free mental health services for public, private, nonprivate health care workers with the covid-19 counseling project. licensed clinicals are volunteering time to support front line healthcare workers. healthcare staff interested in heal san francisco should speak with their hr department. they can help you sign up for

this program. i also would like to take this opportunity to just really encourage people to take a moment to make sure that you are taking care much yourselves, taking care of your families. we know that this is having a tremendous impact on people's public health but also just in general mental health plays an important role in that. we need to think about ways to be positive, to be supportive, we can be encouraging during this time because we all are going through this and we are in this together. on monday, dr. colfax spoke to our efforts to increase capacity in our hospitals. we have increased our capacity. in fact in our intensive care unit beds we have increased our beds by 91% in our i c .u.s to 530 beds. we started with two 00 city-wide. now we are a at 5:30.

acute beds increase to 1068 beds total. while we are preparing hospitals, we know that all of our communications and communities need to access care, including communities traditionally underserved. because we know that we can't just neglect other healthcare needs that we know people are experiencing. yesterday we opened our first field care clinic at the southeast center in the bayview-hunters point community. this location will serve the surrounding community. it can serve up to 100 patients per day providing primary care, urgent care and screening for covid-19. i want to be clear screening, not necessarily testing. screening can provide an opportunity for testing. ultimately we want be to make sure if you are not feeling good

to the point where you need to go to the hospital, this is an opportunity to go to the local clinic and get the help and support that you need. depending on the urgent care needs and extent of the hospital surge, we can mobilize up to three additional field care clinic nears existing healthcare centers as stand alone site. we will not just stop at bayview-hunters point, we want clinics all over the city to reduce other services in our hospitals. field care clinics will help reduce the number of patients needing to go to the hospital, urgent care and emergency rooms which will help keep our hospitals focused on covid-19 patients that we all know need to be served. another need we have in some of our communities are more public toilets. a lot of people are struggling

on our streets. we have fewer places to use the bathroom especially since so many locations are now closed. starting today, our public works department will be deploying the first five of 15 portable bathrooms and hand washing stations in the city. public works with the department of homeless necessary to identify the high needs area in the tenderloin, castro andnition neighborhoods. -- mission neighborhoods. these will be open 24/7 so everyone has access to a bathroom to keep hands clean to prevent the spread of this disease. i want to thank urban who will staff these for continuing the work to support public spaces. it is an incredible program. they are the folks monitoring all of our public restrooms. they e extended capacity to help

us. these bathrooms are critical for making sure people have a bathroom to access and helping keep streets clean. public works street cleaners are out there ever every day. i want to thank them for cleaning the streets, emptying the trash, thanking them to continuing to respond to 311 calls where there is illegal dumping, power washing sidewalks and the work they are doing every day. the hardworking men of the public works department are doing everything to keep our streets as clean as possible. thank you for your service. yesterday we launched a new covid-19 data tracker that greatly expands the amount of information we are able to provide to the public. as we said from the beginning, the decisions we are making are based off the recommendations of public health data and science.

it is important that we try to be as transparent as we can with the information we are using to make the decisions that we are making. and that the public can see the effects of those decisions. this information is hosted by data sf website. find it by going to data sf.org. dr. colfax will provide an overview of this information and we will continue to add to this platform so that we can provide as much information as possible. i do know that people want to know what is going on, who has been impacted? people want to see the data. they want to know what is happening. many of you know the challenges we have the public health have a lot to do, the ability to provide information has a lot to do with privacy lots around someone's personal healthcare. as much information as we are

able to share we will share that information with you. in the meantime, there are a lot of tools created out there, and one of the tools i personally started using is how we feel. it is an app that i uploaded on my phone. it tracks data and i basically log in every day. it asks how i feel and asks about my activities and locks in my zip code. this could help. john hopkins university is facilitating this tool. it helps potentially predict based on zip code the hotspots related to the coronavirus. the more people we track and we know what is going on the better we can identify locations and figure out where there might be challenges in the future. that is just something i think

will be a great tool to help us track this. i also want to just say as i mentioned in the beginning of this press conference. we know the early data has been very encouraging so far, i want to just again reiterate we are not out of the woods. we are not in a place where we can get comfortable. san francisco is, as you know, receiving praise from all over the country. people, governors, mayors and other leaders throughout the country have reached out to me personally to ask a number of questions about some of the programs and things we are implementing because we were one of the first cities in the country to move forward with the stay at home order. while i am proud of what we have done, we can't let up. we can't get comfortable or complacent. we have a long way to go, and i

want to reiterate how physical distancing ourselves from people as hard as it has been is necessary. it is necessary to deal with this pandemic, and i know that a lot of time has gone by, and i know that people are starting to feel again anxious and uncertain and frustrated. i just want to remind you that this will pay off, and this too shall pass. we also know this upcoming weekend is easter sunday. tonight we celebrate passover. for people who are religious and spiritual like myself, every year since i was a kid, easter was the holiday i looked forward to the most.

it signified the end of the rainy season and it also signified a new beginning, spring, sun was coming out. we would go outside to play, get new dresses for church, and so many great things. it brings back happy memories of easter basket fun and family and food and tradition. i know how hard it is for people who are religious, spiritual as they celebrate this very significant time, how hard it is going to be for many of you to basically stay at home and not go to church on sunday. it is hard for me not to do that as well. i want to impress upon you this is the first time this has ever happened to any of us during this time, and there are other weighs in which we can celebrate. many services are doing online

service. i know that many pastors and a number of priests and folks in the religious community are reaching out to congregations and connecting members with other members of the congregations who may not have access to social media so they can check on their members of their congregation to make sure they get the support and conversation and prayers tha tht they need. i want to reiterate how important it is as hard as it will be to stay at home on sunday, it is necessary. it is necessary for not only your own personal health but also the health of the people that you love. especially when you think about many members of our elderly community, those who are the most vulnerable. we want to make sure we do everything we can to protect them. the way we protect the people we

love and care about is to stay home and follow this order and to continue to uplift one another with our prayers, with our good thoughts, with our phone calls, with the things that can really help get us through this very, very challenging time. we are in this together, as i said. part of being in this together means that we take the responsibility for one another to support and uplift and look out for one another. i am just really asking so many of the leaders of our religious community to continue to do your very best to communicate to your members how important this is. i also want to just go back to something that just happened a couple weeks ago that i read in the paper about a church in washington state where 45

members of the choir came together, they had aquir a choir rehearsal and sadly not only did the 45 members get diagnosed with covid-19, two people from the choir passed away. we want you to understand that this is really why it is important that you stay at home and that you look for religious services on television and reach out to your congregation and try to make sure people who would want to and would definitely be at church this sunday during this very holy time for so many of us that that is not the case. we are here to uplift you. we are here to continue to pray for you and to support you, and we just ask that you follow the

stay at home order because this is going to be so critical to the public health of not only you and your family members but the rest of the city. here to talk a little bit more about the religious community and someone who has been an incredible leader and who has brought together different faiths because regardless of what faith we are part of, we are still part of religious community that puts love and puts support ahead of everything else, and we come together to offer prayers and to offer support during this very difficult time for each and every one of us. i have heard so many pastors and priests say this is the most important time as we go through this pandemic, this is when we

need each other and need prayers more than anything else. there is a way to continue to do that. the inter faith council has played a vital role in reaching out and pushing for that message and to make sure that people get the help and support they need. here to speak on behalf of the inner faith council is the executive director, michael poppus.

>> thank you very much, mayor breed, for this invitation to address san francisco today. i want to thank the mayor on behalf of the 800 religious institutions for her leadership in very early on addressing and responding to this covid virus. there is no doubt that numerous lives have been saved. we are a model for the nation as a result. i have been thinking deep in the heart about services in each of our services it is an age-old tradition. we pray for our civil authorities and those who protect us. those words have never had more meaning than they have now. i want to thank the mayor for

her leadership and, you know, we are not only just praying, but since the declaration of emergency wasn't acted and the community branch was activated, the san francisco inner faith council works arm and arm with the city to make sure that our leadership in all of our different houses of worship are appraised of up-to-date information, aggressive recommendations and public orders from the department of public health on what needs to happen. i want to just commend the faith leaders of san francisco for very quickly pivoting and closing their church doors, closing their mosques and synagogues and temples and using the best that technology has to foster community in the midst of isolation. in addition to this, they have

been reaching out personally by telephone to their congregants. this is significant because they are some of the most vulnerable citizens in our city and county. we are ambassadors of the city to help in this emergency and this public health crisis. i would like to say, also, that and to reiterate the importance of staying home. we are entering into the most holy days for the christian and jewish community but also in short time the muslim community which will enter raum don. the importance of worshiping virtually is something that we need to stress. the san francisco inner faith council has been harvesting, compiling and making available

to our greater communities a particular link where all can access online worship. that would be at sf inner faith council.org. we would encourage you to go there. we would encourage you to join your communities at worship during this season. we know that this season will always be remembered in the years to come, and i just want to express my gratitude to the many faith leaders on the front lines with some of our most vulnerable residents in san francisco. ministering in a way they never imagined. i want to make a small confession. some weeks ago when i heard that people were encouraging people to go to worship on these holy days, i was troubled because i think that in doing so you put at risk the welfare and the

health and safety of those who are entrusted to your care. i am so pleased here in san francisco without exception to my knowledge that i have not heard of one community of faith who is encouraging that, and i want to wish you all a very, very blessed easter andsover and may god bless our world, our nation and our city. may god bless our mayor. at this point it is my distinct privilege to introduce the director of public health, doctor grant colfax.

>> good afternoon. i am doctor grant colfax, director of health. thank you may or breed an and

executive director for your support. thank you for your sacrifice and community spirits. as we join together we are helping fight the spread of the coronavirus. when you stay home, when you stay six feet apart from people, wash your hands and when you cover your nose and mouth with cloth, you are literally saving lives. i would also like to update san franciscans on a few developments in our ongoing work to respond to the coronavirus and to protect our community. i usually begin updates by summarizing the number of cases in the city and key data points. today i am glad to be able to share this information using a new tool that we have created for the public. the san francisco covid-19 data tracker went up yesterday. it