out of our 229 that we have. and we are working across the department with the eoc, as well, about different ways to actually communicate and do outreach in the sros. we were doing on-the-ground assessments and for the pad one, two or three covid cases. there's a community branch and the community hub has been working with the buildingingses and doinbuildings andonline trae working closely with the train training. and i'm deborah borne with the city and county of san francisco. >> thank you.

>> if you have any questions, i can answer them. >> i don't, thank you for that. sousupervisor hainey. >> who is still with us and is dan still here? and i want to make sure there are final questions that could be answered by a number of different people. >> yes, i'm still here. >> ok, great. so i have a couple of questions and i'm not entirely sure who would answer these. so we've had questions about the housing needs of people who

might be existing the jail system and we know that our jail population is declining fairly rapidly during this crisis for the purposes of public health and that a significant percentage of the people in the jail are homeless. and how is that process being handled and do we know how many people have been placed into housing or shelter or hotels, who have come directly out of the jail? certainly people out of the jail and homelessness would be heap who would be among the folks we would be trying to house in this system. >> this is emily cohen from hsh. if somebody comes out of jail and on the street, we may very well be tracking them as

unhomeless shelter rather than coming out of jail. we have not figured out a way to track them as a distinct population because we're looking at their last known place which is often the street or the place or the shelter by the time they get into our system. >> one thing is if there's a direct handoff so that we're not releasing people back on to the street and they can't come into the shelter and they become a part of our shelter population. as we've heard, somewhere between 60 and 80 people have been brought into the hotels and so the prospect these folks would enter into hotels or other types of housing seems unlikely or at least a long amount of time before we we ge would get y of them.

there are some shelters moved to hotels directly by nonprofits, either with the support of supervisors or on their own. for nonprofits that have done that, for example, st. anthonys moved a bunch of folks in, if they are in the vulnerable category, would they be eligible to move into a city-funded room? >> dan, i don't know if you want to take this one or if you want me to. >> go ahead, emily. >> we are trying to figure that out right now. i think as philanthropic hotels are members that the board brought up on and filled up, we weren't sure how to absorb that into the existing system. we don't want to obviously punishing anyone experiencing

homelessness and we're working on either a right-of-return policy and how we'll support those folks best so they are not returning to the street immediately when either the private funding for this expires. but given this was done out of amazing intention and gate community partnerships, but outside of the city's system, we are retroactively needing to go back to figure out the best way to work with these folks in the hotels, so we do not have an answer but it's something we're actively working on.

>> as the system came together, it was to move people out of shelters and off the streets. and one of the things that has become very obvious is that there is a broad range of ability to self-manage among the folks who are in our hotels, certainly our subhotels but inq sites. and as we move forward, we have begun discussions around whether it makes sense to look for subpopulations within the existing hotels and possibly group people differently so that

we get more behavioral health capacity. and some buildings, less staffing and other buildings where people are much more able to self-manage. that is definitely something that, think, people in the hsa and hsh system are aware of and, you know, as we move through a time, i think we will be giving more attention to whether it makes sense to essentially sort people by needs. >> what about being responsive

to folks with mental illness and protecting them and meeting their needs during this time and within the hotels. >> i was going to ask you where and thank you, supervisor. i have to give a shout-out to the team to those who have switched gears and doing support of folks in the hotels. one of our patients said it's been amazing here and i feel great. so they have moved some of their staff to give medical support for individuals that might need it. it's for the same high-level individuals and these are all individual. they have a chronic disease and they're there for a reason and we've been connecting people with their current providers. so if people have case managers, they're getting support. we are doing a lot of telemedicine with them, as well. right now from containment, we

still have several clinicians that are supporting the hotel. the dope project has been doing a lot of harm reduction support for all of the hotels, as well. >> thank you. i appreciate your continued attention and making sure people have access to narcan and referring people who may have needs there. obviously this isn't true for everyone in the hotels, but we want to make sure, people in newly individual rooms, making sure they are supported in their mental health and wellness is taken care of. chair mar, i don't know if there are people who are waiting for public comment, but there are, we should move to that and i want to thank anyone who is waiting and thank them for time and all of you who are still here with us after a number of

hours and i want to appreciate you're and your time, as well. >> yes, thank you so much, supervisor hainey for calling this hearing and having this important discussion and thanks to all of the presenters from the department -- for the presentations and responses and for all of the the really important work that you're doing in these challenging times, with our most vulnerable population. and mr. clerk, are there any callers on the line? >> operations is check to see if there are any callers in the cue. for those that have connected to our meeting via phone, press 1-0 to be added to the cue to speak for this item and for those already on hold in the cue, please continue to wait until you are propertie prompted to be beep and for those watching our meeting on san francisco cable channel 26 or via streaming link or sf gov tv, if you wish to

speak call in by following the strucks thastricksesinstruction. and when prompted enter the access code which is 350-1008, press the pound sign twice and then press one an 1-0 to enter o speak. >> i have number of callers in the cue and i will cue up the first caller. >> operator: you have three questions remaining. >> first caller, good afternoon. you have two minutes. >> thank you. i'm the president of the local two and also part of an ad hoc coalition that has been meeting with the city and that's local 2, teamsters local 856 in the hotels and ispt21 representing

city workers and opu29, the nonprofits and shelters and local 87 and the janitor's union. this is representing workers that would be cleaning some of these hotel properties. i want to thank you for the time here and i wanted to say that we share your concern with respect to the unhoused population, particularly in this moment and we believe the hotels very well may be the best and most viable option to address this crisis, but on behalf of members, we urge you to work with us in order to make a plan so that this is successful. and you know, it's been said by some of the presenters, we've been meeting with the city departments, the mayor's office in recent days to attempt to craft such a plan and we invite you to join us in that. our unions together have agreed on four universal principles that we believe would make this

program a success. and they are one, testing, two, ppe supplies and three, communication and four, staffing. and among those, the most challenging issue is that of staffing and that has been discussed a lot today. from our perspective, the hotels are not staffed adequately and appropriately if there are not enough staff for the assignments. if there's confusion on responsibilities, on job duties or if staff is overwhelmed, due to shortages in the number of staff, we run the risk of really worsening this crisis and seeing something get out of control here. and so we'll work with the city. again, we would love it if you would join us to make a plan here and continue the dialogue here. there's no question that this crisis demands are urgent and swift action. >> operator: you have three questions remaining.

>> thank you, speaker, for your comments. next speaker, your two minutes begins now. >> question: i'm franci francisca dicosta. what i see, there's no representation from the people of color. and this hogwash type of discussions goes nowhere if you don't have minute wh somebody wa qualified incident management, commander type of person. you put this in the hotels and there's to standard operating procedures. we talk because th there is no e person of color who are hurting the most. i represent the first people.

i participated in the 1989 earthquake. all of these people, they don't care for the poor. you supervisors, some of you don't care for the poor and you know who we are. we need empathy, compassion and wrap-around services. we need to save the lives of these people and we don't need them to treat them with disdain. thank you very much. >> operator: you have two questions remaining. you have one question remaining. >> question: i would have to agree that we don't have people who, you know -- by nature, these are not people from the am

army or fema to deploy people. i'm surprised to hear that the city employees cannot do what federal employees did everyday in the social security office where i worked. these were our customers that came in and we weren't asked do we want to deal with people with tb, not taking their medication, people with mental illness and people with lice and we did it all of the time, mandatory, because we don't have choices about that or time and a half. these people did not live in the street then didn' and should noe living in the street now and there's a concept that they're not worried to be in hotels. most of these people did live in hotels and did self-care up to a point. obviously, you have people who

need to be under supervision, the drug addicts and some people who are violent or terribly disordered but most of the people could put in a regular hotel. the hotels have staff and are they going to all be unemployed and the hotel staff does cleaning and cooking and hotel management and not doing those things in a basically way, you know, while you send in a monitor or two in the hotels where people can do self-care or some additional service providers in the places where people need additional help. and why are we paying these vast amounts of money? they should be getting back those $40,000. you can commandeer the hotels and, of course, you're going to pay them. but the point is not to rescue the hotels. and i worked at the palace hotel as a city guide. it was worth every cent. >> operator: you have zero questions remaining. >> there was a wonderful yield

but that is not what they're asked to do here. >> operator: you have zero questions remaining. >> i would be delighted to talk with supervisors. >> operator: you have zero questions remaining. >> are you going to let us know if there are any further callers to address the board? >> that completes the cue. >> thank you very much. >> thank you, operations and thank you, mr. clerk. public comment is now closed. and supervisor hainey, would you like to make a motion? >> yes, can i just make some final comments here? and there was just onening that i did want to just make clear, is dhr still on? we will not be able to get to that last question and is hsa

still on? >> yes. >> was there a particular number of staff and a unti number of ds requested of dhr? >> we had asked for a total of 600 by the time we got to what we thought would be full of limitation. we have been revising our numbers up and up as we've gone forward. so i don't think number would be adequate at full-blown system at this point. but that was the original number we had asked for. >> ok, thank you. appreciate that. i just again want to thank all of the committee members and thank you chair mar and al thank you anyone stepping up to work in staff in these hotels from the local 2 and teamsters 856 to

all of our dsws from 10 to local 1021. we want to say thank you and we hope that this is a huge contribution to our city and our public health and so, hopefully, we'll have an opportunity to thank you directly some time and i wanted to underscore that. i wanted to say to all of the different departments here that i think it might be helpful to have a clarity around maybe one person who is accountable for this entire operation and who can answer all of our questions and help to coordinate things and it doesn't seem that we have that and it's a lot of different pieces of the department responsible for that and i think that creates challenges in getting questions answer. ananswered andquestions operatis well. thank you to the committee for hearing this and to you chair, mar. >> thank you, supervisor hainey.

would you like to make a motion or would you like to file it, continue internet? it? >> i think continue it at the call of the chair. >> is that a motion from member hainey in. >> i move to continue this item to the call of the chair. >> thank you. >> on the motion to continue the item to the call of the chair, vice chair peskin. >> i think we may have lost him temporarily. >> i think you might be right. vice chair peskin will be absent on this vote. member hainey. >> aye. >> chair mar. >> aye. >> there are two ayes and no opposition. >> thank you, mr. clerk. any further business. >> there is no further business. >> this meeting is adjourned and thank you.

>> thank you. [♪]

>> i am the supervisor of district one. i am sandra lee fewer. [♪] >> i moved to the richmond district in 1950 mine. i was two years old. i moved from chinatown and we were one of the first asian families to move out here.

additional witnesses are being sought by investigators. the suspect. the san francisco district attorney's office has filed charges against mr. o'bannon on april 23, 2020. the charges consist of the following. one count of 245-a-1 of the california penal code, assault with a deadly weapon. one count of 245-a-4 of the california penal code, assault likely to result in graeat bodily injuried. they've also filed two enforcements of the california penal code. the officer involved in this incident is jordan townsend, officer 2457. he is a veteran of the police

department. in according to officer policy, all members involved in a shooting are immediately placed on paid administrative leave. as the chief mentioned previously, there are additional investigations. they are as follows. the independent investigations bureau of the san francisco district attorney's office and the san francisco police department investigative services detail are conducting an investigation into this incident. the sfpd internal affairs division is also conducting an investigation administrative in nature. investigators are in the process of determining if any other related incidents occurred in this area prior to the officer-involved shooting. and finally, mr. o'bannon is currently under investigation for four vandalism and burglary incidents that occurred in the morning of tuesday, april 21 prior to the incident on jones street. at this time, we are going to transition to the playing of

911 calls, dispatch tape, and the playing of both body worn camera and surveillance video. prior to doing so, i am going to read a statement. you are about to see relevant video footage and other evidence related to this case so you can have a better underi understanding of what occurred right now. we are still in the early stages of an investigation that can take months to complete, and we understand that conditions may change as evidence is collected and reviewed. we do not draw any conclusions as to whether the officers acted in compliance and in policy with the law until the investigation is complete. a word of caution. the images and words hear may be disturbing. when the police officer tries

to prevent an attack, there may be strong language used. viewer discretion is advised, especially for young children and sensitive viewers. we encourage those who need help to contact the city of san francisco public health crisis line at 415-978-3800.

>> we will now play a 911 call. this audio was provided to the san francisco police department from the san francisco department of management. the audio is the 911 call from the aggravated assault incident reported on april 21, 2020. this incident occurred on the 600 block of post street. please note, the victim's voice has been changed to protect his

safety. >> san francisco 911. what is your emergency. >> yes. [bleep]. >> i'm calling from my cell phone number, and i was walking down first street towards downtown, and i was -- i told you the block. any ways, i was attacked by an african american gentleman with braids, and he's about 6 feet or so, maybe 170, 180 pounds. he had a -- [inaudible] >> no. >> okay. where are you, sir? >> i'm -- [inaudible] >> okay. what's your address?

>> my address is -- [bleep]. >> and what room or apartment are you in? [bleep]. >> i'm headed out with my dad at the time. >> okay. well, what do you want to do? do you want to speak with the officers? >> yes, i would. and i'll have to file a complaint. >> i know. what do you want to do? >> right now, i'm going down to -- >> okay. well, we don't make appointments, so do you want to go get your dog and call me back? >> all right. all right. >> is that what you want to do? >> yes. >> do you need an ambulance? >> i don't know -- i don't need an ambulance. i've just got a bloody nose.

>> okay. so you're -- [bleep] -- now? >> no, i'm walking towards downtown, and i am looking for the dfor -- i am on post, and i'm looking for the dog. >> you're on post where? >> walking towards -- [inaudible] >> i think it was the next block. >> okay. when you see the officers, flag them down, okay? >> i will. >> okay. do you remember what this guy had on? what he was wearing? >> no -- yes, i do.

he's wearing white in front of -- [inaudible] >> he was clean. >> sir, what was he wearing? he was wearing a white what? >> he was wearing a white-type shirt, and he's standing right down the street. the next building down is the u.s. hotel. >> the u.s. hotel? >> 737. >> okay. and where are you now? >> we're by farm table, kind of across the street and down from him. he's standing there with a board. >> all right. when you see the officers, [bleep], flag them down. >> all right. >> thank you. >> we will now play a second 911 call, which was also

provided by the san francisco department of emergency management. the call is from the pierre hotel, where the subject was reported to be waving a wooden board. the call was received at 6:36 a.m. >> san francisco 911. what's the exact location of the emergency? >> 940 jones street -- no, 540 jones street. we need you to come to the pierre hotel quick. there's a guy in here. he's waving a knife and all kind of stuff at people, and you won't leave the building. >> okay. what's your name? [bleep]. >> he locked hisself behind the door, and he keeps swinging a weapon and a two-by-four.

>> wait, wait, wait. is it a knife or a two-by-four? >> i don't know, but he keeps swinging something and a two-by-four. he won't leave, and he's locked hisself on here. >> okay. [inaudible] >> what does he look like? white? black? asian. >> he's light skinned, with dreads. >> okay. is he black? >> yeah, he's light skinned with dreads. >> how old is he? >> maybe late 30s, early 40s. >> how tall is he? >> 5'9". >> how heavy? >> he's not leaving, so i need

somebody here immediately. >> yeah, i've got them on their way, but is he thin, medium, heavy? >> thin. >> what is he wearing? >> red shirt. >> do you know what color pants he has on? >> hold on. it's a light shirt with blue jeans. >> white shirt? >> yeah. >> white shirt with blue jeans? >> yeah. >> did you actually see the knife or not? >> i didn't see the knife. >> did you see him reaching for something? >> yeah, the residents told me

they seen it. >> okay. hold on. and you also saw him reaching for something that's not the two-by-four? >> yeah. >> and you said the two-by-four is bloody? >> yeah. >> like, there's a lot of blood on it? >> yes. >> okay. what's your phone number? [bleep] >> okay. and -- hold on one second.

what is he doing right now? >> he's not leaving. he's locked in there, going through stuff. >> let me ask you a protocol question. have you or anyone in that location been suspected or confirmed of having coronavirus? >> no. >> okay. do you or someone else at this location have flu-like symptoms? >> no. >> and you wouldn't be able to speak for that person waving the two-by-four around them? >> uh, no. yeah, i've got to get off the phone because he looks like he's going to hit my co-workers. >> okay. is he in the same room? >> no, he's trying to open the door. >> which door is he trying to

open? >> the following audio is a recording of a d.e.m. dispatcher broadcasting information to officers who are en route to 540 jones street. >> be advised earlier there was a 594 and a 211 in the central jones and geary, possibility of a suspect description of a gentleman with a two-by-four. [inaudible] >> i'll advise them. . >> the next six videos are from one of the first officers to

arrive on scene on jones street. one of six. in the video, officers are seen making contact with mr. o'bannon, who is inside of the enclosed clerk's office. [inaudible] >> sir, what are you doing? are you going to cooperate? can we all get away from the lobby? sir, can we talk peacefully without --

>> what's on your waist? [inaudible] >> okay, well, here's the deal. we don't want to do anything we have to do today if you've got weapons. do you have weapons on you, bro? are we going to do this peacefully, like adults? what i want to do is can you put your hands outside peacefully so i can handcuff you and walk you out. what's on your hands? [inaudible] >> blood? [inaudible] >> whose blood? okay. i'm going to glove up. [inaudible] >> don't do anything silly, all right? >> we're not here -- >> hey, bud, do you have a knife on you? >> no. >> you don't have a knife? >> no. >> can you lift up your t-shirt for me?

yeah, lift up your t-shirt so i can see. >> all right. >> all right. where are you bleeding from? >> okay. turnaround, put your hands behind your back so i can handcuff you. we'll get you an ambulance so you can get all checked out. how does that sound? >> good, man. good. >> what's your name? sir, talk to me. what's your name? >> body worn camera two of six. in the video, officers are overheard speaking with mr. o'bannon and attempting to safely handcuff him through the document opening in the clerk's office. an officer requests that additional officers respond to 540 jones street as well as an ambulance.

>> come on. come out here where i can handcuff them and we'll come out here safely. >> put your hands up. >> you're not in trouble. we don't know what's going on. all we know is there's a guy bleeding with a piece of wood. >> let us help you. [inaudible] >> don't force me to do things i don't want to do. let me put you in handcuffs. [inaudible] >> the handcuffs are for our safety and your safety. you're not under arrest. [inaudible] >> we're trying to make this a peaceful resolution, so are you going to help us out?

>> sorry. if you come out, you're going to leave your hands where we can see them and on top of your head. [inaudible] >> so you're not going to come out? >> suspect is not being very cooperative. he's locked in the front desk. [inaudible] >> he's also covered in blood. [inaudible] >> yeah, you should glove up. sir -- >> body worn camera three of six. in the video, the officers speak with mr. o'bannon, who is seen throughout the video holding the wooden board. officers ask him to put the board down and observe that his hand is bleeding.

>> yeah, you should glove up. sir, i think i've been very reasonable. please put the board down. [inaudible] >> why? why are you so angry? why are you so angry? [inaudible] >> can you not? [inaudible] >> well, i've asked you for a peaceful resolution, and you do not want to cooperate with had h he -- with me. you did not want to come out.

he's still refusing to coopera cooperate. [inaudible] >> going back where? i'm just trying to get you to go to the hospital. what's wrong, man? you haven't even told me what's wrong. >> we're just trying to help you, man. >> body worn camera four of 6. in the segment, an sfpd sergeant is seen attempting to speak with mr. o'bannon and offering him help and medical assistance.

[inaudible] >> how can we help you today? is there anything that we can do to help you? [inaudible] >> sir, can you speak up a little bit? can you speak up a little bit? [inaudible] >> okay. we want you to make this thing easy on us, okay? we'd really appreciate that. could you -- could you come out so we can get you checked out by an ambulance? >> body worn camera five of six. in the clip, a san francisco fire department paramedic speaks with mr. o'bannon.

[inaudible] >> how are you? what's your name? what's your name. >> can you please tell me your name? [inaudible] >> you want to come out? do you see my gurney right here? >> body worn camera six of six. in this segment, a woman at the scene who identified herself as a case manager in the building spoke with mr. o'bannon.

[inaudible] >> is there anything i can do for you now? do you need anything? >> the next segment is from video cameras inside the clerk's office at 540 jones street. in the segment, officers open the back door of the office and attempt to take mr. o'bannon into custody.

>> we will now play a slow version of the previous video. this video has been slowed to highlight the wooden board, mr. o'bannon's possession of a screwdriver, and the officer's use of pepper spray.

>> the next video is a segment

from the video in the back office of 540 jones street. in the video, you will see officers quickly open a back door into the building. mr. o'bannon quickly follows the officers. >> following video was retrieved from surveillance cameras on the exterior of 540 jones street. the video shows the officers exiting the building, mr. o'bannon following them, and the subsequent officer-involved shooting.

>> we will now play a slower video of the following video twice, each time, showi.

>> the next video is from the body-worn camera of the officer who discharged his firearm. the video is from the point where sfpd officers are preparing to enter the offices where mr. o'bannon is located and ends following the officer-involved shooting. [inaudible]

>> get someone in front of there. somebody in front of there. let's go. come this way.

[inaudible] >> the following video still shows mr. o'bannon's hand in proximity to the firearm of the involved officer. >> final video is from the body worn camera of a separate officer near the officer who discharged his firearm.

it provides a different perspective of the officer involved shooting. the video is from where the officers are preparing to enter the office where mr. o'bannon is located and ends following the officer-involved shootin d

[inaudible] >> the last image is a video still of mr. o'bannon with the screwdriver.

>> we will now show you a map of the area involved in these incidents. i mentioned there are three incidents. one that occurred on the 600 block of post street in the 5:30 hour of tuesday, april 21. that's where the aggravated assault occurred. second, 540 jones street, where the officer-involved shooting occurred, and third, the image of glide memorial church on the map at 333 ellis.

>> the photograph is of the board held by mr. o'bannon with what appears to be blood. the board measures 4'7" and was recovered at 540 jones street. that will conclude my

presentation. >> thank you, commander. my name is karl fabry, and i'm the commander at the tenderloin station. over the years, i've grown to trust the relationships between the tenderloin community and the officers at our station. we understand the trust built between us and the community has to be built and maintained over years and not when suddenly thrust into crisis. i'd like to acknowledge the staff at glide. on a day when they were expected to provide meals and services for hundreds, if not thousands, of people, they suddenly found themselves in the middle of a critical incident. because of our established trust between our department and glide, we were able to quickly meet with key staff members who provided us with invaluable information regarding the layout and access

to the building. i'd like to thank the staff at mercy housing, which is directly across the street from glide. they allowed us to use their community room so officers could rest, get water, and take short breaks as this incident unfolded over many hours. i would like to thank the sfpd tactical unit and crisis negotiators whose training and expertise was truly put to the test on the day of this incident. finally, i would like to thank officer jordan townsend. officer townsend and his partner's full-time assignment

at the tenderloin station is working with those on the street, steering them toward resources, offering advice, showing compassion, and providing support in any way they can. i look forward to building on the relationship and trust our officers and community value so much in the tenderloin. chief scott? >> first, i'd like to thank all

of our viewers for joining us tonight. we now as time for public comment. as you see the call-in number on the screen, and at the conclusion of tonight's town hall, all information will be available on the san francisco police department website. thank you. >> operator: you have two questions remaining. >> caller: you have two minutes starting now. >> caller: hi. i'm jennie faye, and i'm the

director of the league of women voters for san francisco. having the police commission absent during an officer-involved shooting is not acceptable. we urge that the city allow the police commission to hold public meetings as it is the body dedicated to oversight and discipline to ensure equitable public safety. the league believes a democratic government requires that governmental bodies protect citizens' right to now by giving adequate notice of proposed action, holding public meetings, and making public records accessible. thank you. >> caller: thank you. >> operator: you have zero questions remaining.

>> caller: to get into the queue for public comment, please dial one-zero. >> operator: you have one

question remaining. >> so to the administration and chief scott, i've been listening to all of this meeting. and all you all know that you haven't met for a long time. now suddenly, when we see this video, we are very disturbed. why are we disturbed? for the last seven weeks -- [inaudible] >> -- in our homes while i'm getting reports -- and the chief knows me pretty well -- i'm getting reports of assaults, and a lot of people traumatized. i took the muni twice, and both times i encountered people who

are assaulting others. i had to get down from the muni bus. so i think we must stop ensuring that something like this -- this is not a movie, this is not a documentary. it doesn't prove anything. i have known police officers for over 45 years, i know what i speak about -- >> caller: 30 seconds left. >> doing this in the middle of a pandemic is not the right thing to do. so chief scott, please look at this and stop showing these types of videos. you just irritate distant san franciscans. thank you very much. >> caller: thank you.

>> operator: you have zero questions remaining. >> thank you. we will now conclude our virtual town hall. there are no other callers in the queue, and i'd like to thank our viewers for tuning in tonight. again, our mission with our town halls are to be transparent, to educate the public on our investigative processes, and to make sure that san franciscans have access to the police department to voice their concerns and comments. thank you, and please have a good evening, and stay safe.

>> this is a huge catalyst for change. >> it will be over 530,000 gross square feet plus two levels of basement. >> now the departments are across so many locations it is hard for them to work together and collaborate and hard for the customers to figure out the different locations and hours of operation. >> one of the main drivers is a one stopper mitt center for -- permit center. >> special events. we are a one stop shop for those three things. >> this has many different uses throughout if years. >> in 1940s it was coca-cola

and the flagship as part of the construction project we are retaining the clock tower. the permit center is little working closely with the digital services team on how can we modernize and move away from the paper we use right now to move to a more digital world. >> the digital services team was created in 2017. it is 2.5 years. our job is to make it possible to get things done with the city online. >> one of the reasons permitting is so difficult in this city and county is really about the scale. we have 58 different department in the city and 18 of them involve permitting. >> we are expecting the residents to understand how the departments are structured to navigate through the permitting processes. it is difficult and we have heard that from many people we interviewed. our goal is you don't have to

know the department. you are dealing with the city. >> now if you are trying to get construction or special events permit you might go to 13 locations to get the permit. here we are taking 13 locations into one floor of one location which is a huge improvement for the customer and staff trying to work together to make it easy to comply with the rules. >> there are more than 300 permitting processes in the city. there is a huge to do list that we are possessing digital. the first project is allowing people to apply online for the a.d.u. it is an accessory dwelling unit, away for people to add extra living space to their home, to convert a garage or add something to the back of the house. it is a very complicated permit. you have to speak to different departments to get it approved. we are trying to consolidate to

one easy to due process. some of the next ones are windows and roofing. those are high volume permits. they are simple to issue. another one is restaurant permitting. while the overall volume is lower it is long and complicated business process. people struggle to open restaurants because the permitting process is hard to navigate. >> the city is going to roll out a digital curing system one that is being tested. >> when people arrive they canshay what they are here to. it helps them workout which cue they neat to be in. if they rant to run anker rapid she can do that. we say you are next in line make sure you are back ready for your appointment. >> we want it all-in-one location across the many departments involved.

it is clear where customers go to play. >> on june 5, 2019 the ceremony was held to celebrate the placement of the last beam on top of the structures. six months later construction is complete. >> we will be moving next summer. >> the flu building -- the new building will be building. it was designed with light in mind. employees will appreciate these amenities. >> solar panels on the roof, electric vehicle chargers in the basement levels, benefiting from gray watery use and secured bicycle parking for 300 bicycles. when you are on the higher floors of thing yo of the buildt catch the tip of the golden gate bridge on a clear day and good view of soma. >> it is so exciting for the team. it is a fiscal manifestation

what we are trying to do. it is allowing the different departments to come together to issue permits to the residents. we hope people can digitally come to one website for permits. we are trying to make it digital so when they come into the center they have a high-quality interaction with experts to guide then rather than filling iin forms. they will have good conversations with our staff. >> announcer: you're watching

"coping with covid-19." today's special guest is lindsey holmes. >> hi, i'm chris manus and you're watching "coping with covid-19." today my guest is founder and c.e.o. of dispatch goods and former clinical profusionist at ucsf. she start add new initiative called project clean to provide alcohol-based cleaning products and hand sanitizers to at-risk bay area communities. lindsey, welcome to the show. >> thank you so much for having me. it's lovely to see you. tell us a little about your background and how dispatched goods of san francisco's restaurant community. >> sure. we launched, in october, we've been working on this for a little over a year. and we partnered with restaurants to provide them with a free reusable container system that could replace single-use products. we partnered with yelp! headquarters in downtown san francisco and 10 restaurant

partners as of february before covid-19 hit and employees at our corporate partners could request the reusable containers when they were getting their lunch for takeout or if they were getting it delivered to their office. we then handled the pickup and dish washing. >> so, obviously the virus pandemic has hit and now you've had to pivot your company and i understand you lunched a new initiative called "project clean." can you let us know what the program is all about? >> sure. so we basically -- when this hit, we asked ok, what we do we have and how can we help? we also noticed there was a gap in the supply for hand sanitizers to certain community members and individuals and we talked to a distillery about making hand sanitizer and, in true form to our mission, we decided i bet we could collect

enough containers from the community that we wouldn't have to supply more single-use plastic containers and we launched project clean and with that, we collected over 200 containers. they're spray squeeze bottles and working on supplying the cleaning products. >> what has the response been from the community at-large and how have peopled help? >> we're donation-based and self-funded right now. we are buying basically the products at cost and is not charging us much for that. they're also just trying to cover our expenses and we had a little bit of donations coming in. but if you go to our website, you can either donate containers that you have, we'll come do pickup. we're doing it twice a week now. or if you yourself need any of the cleaning products, you can

fill out the form and request those as well. and then there is also a place to make a donation. >> so, where are you handing out the hand sanitizer right now? >> we're doing it in the same route as the drop-off route. so, the hand sanitizer will be finished today. so, tomorrow we'll be doing our first round of drop-offs and we've been contacted by health care professionals who after they come home have nothing on their hands there. we have been contacted by retirement communities and contacted by physicians in their offices that they don't have anything and a individuals that just weren't able to get the supplies because they were sold out so quickly. basically during our normal pickup routes now, we will be doing the drop-off as well. >> that is fantastic. you know, i think that is a wonderful service you are providing, lindsey. thank you so much for coming on the show and keep up the good work. >> thank you so much, chris! i really appreciate it. >> and that is it for this episode. we'll be back with more stories shortly. you've been watching "coping

with covid-19." i'm chris manus, thank you for watching. >> roughly five years, i was working as a high school teacher, and i decided to take my students on a surfing field trip. the light bulb went off in my head, and i realized i could do much more for my students taking them surfing than i could as their classroom teacher, and that is when the idea for the city surf project was born.

>> working with kids in the ocean that aren't familiar with this space is really special because you're dealing with a lot of fear and apprehension but at the same time, a lot of excitement. >> when i first did it, i was, like, really scared, but then, i did it again, and i liked it. >> we'll get a group of kids who have just never been to the beach, are terrified of the idea, who don't like the beach. it's too cold out, and it's those kid that are impossible to get back out of the water at the end of the day. >> over the last few years, i think we've had at least 40 of our students participate in the city surf project. >> surfing helped me with, like, how to swim. >> we've start off with about two to four sessions in the pool before actually going out

and surfing. >> swimming at the pool just helps us with, like, being, like, comfortable in the water and being calm and not being all -- not being anxious. >> so when we started the city surf project, one of the things we did was to say hey, this is the way to earn your p.e. credits. just getting kids to go try it was one of our initial challenges for the first year or two. but now that we've been doing it three or four years, we have a group of kids that's consistent, and the word has spread, that it's super fun, that you learn about the ocean. >> starting in the morning, you know, i get the vehicles ready, and then, i get all the gear together, and then, i drive and go get the kids, and we take them to a local beach. >> we usually go to linda mar, and then occasionally ocean beach. we once did a special trip.

we were in capitola last year, and it was really fun. >> we get in a circle and group stretch, and we talk about specific safety for the day, and then, we go down to the water. >> once we go to the beach, i don't want to go home. i can't change my circumstances at home, but i can change the way i approach them. >> our program has definitely been a way for our students to find community and build friends. >> i don't really talk to friends, so i guess when i started doing city surf, i started to, like, get to know people more than i did before, and people that i didn't think i'd like, like, ended up being my best friends. >> it's a group sport the way we do it, and with, like, close camaraderie, but everybody's doing it for themselves. >> it's great, surfing around,

finding new people and making new friendships with people throughout surfing. >> it can be highly developmental for students to have this time where they can learn a lot about themselves while negotiating the waves. >> i feel significantly, like, calmer. it definitely helps if i'm, like, feeling really stressed or, like, feeling really anxious about surfing, and i go surfing, and then, i just feel, like, i'm going to be okay. >> it gives them resiliency skills and helps them build self-confidence. and with that, they can use that in other parts of their lives. >> i went to bring amy family o the beach and tell them what i did. >> i saw kids open up in the ocean, and i got to see them connect with other students,

and i got to see them fail, you know, and get up and get back on the board and experience success, and really enjoy themselves and make a connection to nature at the same time. >> for some kids that are, like, resistant to, like, being in a mentorship program like this, it's they want to surf, and then later, they'll find out that they've, like, made this community connection. >> i think they provided level playing fields for kids to be themselves in an open environment. >> for kids to feel like i can go for it and take a chance that i might not have been willing to do on my own is really special. >> we go on 150 surf outings a year. that's year-round programming. we've seen a tremendous amount of youth face their fears through surfing, and that has translated to growth in other facets of their lives.

>> i just think the biggest thing is, like, that they feel like that they have something that is really cool, that they're engaged in, and that we, like, care about them and how they're doing, like, in general. >> what i like best is they really care about me, like, i'm not alone, and i have a group of people that i can go to, and, also, surfing is fun. >> we're creating surfers, and we're changing the face of surfing. >> the feeling is definitely akin to being on a roller coaster. it's definitely faster than i think you expect it to be, but it's definitely fun. >> it leaves you feeling really, really positive about what that kid's going to go out and do. >> i think it's really magical almost. at least it was for me. >> it was really exciting when i caught my first wave.

>> i felt like i was, like -- it was, like, magical, really. >> when they catch that first wave, and their first lights up, you know -- their face lights up, you know you have them hooked. >> i was on top of the world. it's amazing. i felt like i was on top of the world even though i was probably going two miles an hour. it was, like, the scariest thing i'd ever done, and i think it was when i got hooked on surfing after [♪]

>> i just don't know that you can find a neighborhood in the city where you can hear music stands and take a ride on the low rider down the street. it is an experience that you can't have anywhere else in san francisco. [♪] [♪] >> district nine is a in the southeast portion of the city. we have four neighborhoods that i represent. st. mary's park has a completely unique architecture. very distinct feel, and it is a very close to holly park which is another beautiful park in san francisco. the bernal heights district is unique in that we have the hell which has one of the best views in all of san francisco.

there is a swinging hanging from a tree at the top. it is as if you are swinging over the entire city. there are two unique aspects. it is considered the fourth chinatown in san francisco. sixty% of the residents are of chinese ancestry. the second unique, and fun aspect about this area is it is the garden district. there is a lot of urban agriculture and it was where the city grew the majority of the flowers. not only for san francisco but for the region. and of course, it is the location in mclaren park which is the city's second biggest park after golden gate. many people don't know the neighborhood in the first place if they haven't been there. we call it the best neighborhood nobody has ever heard our. every neighborhood in district nine has a very special aspect. where we are right now is the mission district. the mission district is a very special part of our city. you smell the tacos at the

[speaking spanish] and they have the best latin pastries. they have these shortbread cookies with caramel in the middle. and then you walk further down and you have sunrise café. it is a place that you come for the incredible food, but also to learn about what is happening in the neighborhood and how you can help and support your community. >> twenty-fourth street is the birthplace of the movement. we have over 620 murals. it is the largest outdoor public gallery in the country and possibly the world. >> you can find so much political engagement park next to so much incredible art. it's another reason why we think this is a cultural district that we must preserve. [♪] >> it was formed in 2014. we had been an organization that had been around for over 20 years.

we worked a lot in the neighborhood around life issues. most recently, in 2012, there were issues around gentrification in the neighborhood. so the idea of forming the cultural district was to help preserve the history and the culture that is in this neighborhood for the future of families and generations. >> in the past decade, 8,000 latino residents in the mission district have been displaced from their community. we all know that the rising cost of living in san francisco has led to many people being displaced. lower and middle income all over the city. because it there is richness in this neighborhood that i also mentioned the fact it is flat and so accessible by trip public transportation, has, has made it very popular. >> it's a struggle for us right now, you know, when you get a lot of development coming to an area, a lot of new people coming to the area with different sets of values and different culture.

there is a lot of struggle between the existing community and the newness coming in. there are some things that we do to try to slow it down so it doesn't completely erase the communities. we try to have developments that is more in tune with the community and more equitable development in the area. >> you need to meet with and gain the support and find out the needs of the neighborhoods. the people on the businesses that came before you. you need to dialogue and show respect. and then figure out how to bring in the new, without displacing the old. [♪] >> i hope we can reset a lot of the mission that we have lost in the last 20 years. so we will be bringing in a lot of folks into the neighborhoods pick when we do that, there is a demand or, you know, certain types of services that pertain more to the local community and working-class. >> back in the day, we looked at

mission street, and now it does not look and feel anything like mission street. this is the last stand of the latino concentrated arts, culture and cuisine and people. we created a cultural district to do our best to conserve that feeling. that is what makes our city so cosmopolitan and diverse and makes us the envy of the world. we have these unique neighborhoods with so much cultural presence and learnings, that we want to preserve. [♪] >> as a woman of color who grew up in san francisco i understand how institutions can have an impact on communities of color. i think having my voice was important. that is where my passion lies

when the opportunity to lead an office in such a new space came up. i couldn't turn it down. i was with the district attorney's office for a little over nine years, if you include the time as an intern as well as volunteer da, all most 13 years. during the time with the da's office i had an opportunity to serve the community not only as the assistant district attorney but as director of community relations. that afforded the opportunity to have impact on the community in an immediate way. it is one thing to work to serve the rights of those without rights, victims.

it is really rewarding to work to to further the goals of our office and the commitment we have as city employees and advocates for people who don't have a voice. i don't know of anyone surprised to see me in this role. maybe people have an impression what the director of the office of cannabis should be like, what their beliefs should be. i smash all of that. you grew up in the inner city of san francisco. my career path is not traditional. i don't think a person should limit themselves to reach full potential. i say that to young women and girls. that is important. you want to see leadership that looks diverse because your path is not predetermined. i didn't wake up thinking i was going to be a prosecutor in my life. the city administrator reached out and wanted to have a conversation and gave me interest in the new role. i thought you must not know what i do for a living.

it was the opposite. she had foresight in realizing it would be helpful for somebody not only a former prosecutor but interested in shaping criminal justice reform for the city would be the right person for the space. i appreciate the foresight of the mayor to be open how we can be leaders in san francisco. i was able to transition to the policy space. here i was able to work on legislation, community relations, communication and start to shape the ways our office was going to reform the criminal justice system. it is fulfilling for me. i could create programs and see those impact people's lives. i am the change. it took truants youth to meet with civil rights movement leaders who fought to have access to education.

being a young person to understand that helped the young people realize this was an important thing to give up. what we find is that young people who are truanted have a really high homicide rate in our city, which is a sad statistic. we want to change that. >> coming from a community we are black and brown. i don't reach out to other people. i don't think they feel the same way. >> i had the great opportunity to work on prison reform issues and criminal justice reform issues. we created a program at san quentin where we brought district opportunities t to lifs and talk about how we are all impacted by the criminal justice system. we brought over 40 elected das to san quentin for the situation. now we are inviting the police department.

our formerly incarcerated group born out of this programming asked for the opportunity to work on a project where we could bring the men in blue on the outside to come speak to the men on blue inside to start the healing dialogue around how the criminal justice system specifically in san francisco impacts the community. i was attracted to the role. there was a component of equity that was part of this process. the equity community here in san francisco is a community that i had already worked with. before i took steps to visit cannabis businesses i thought it was important my team have a chance to go inside and speak to men who ha had been impacted. that conversation needed to happen so we know how we are making an impact with the work that we are doing. the da's office as we were leading up to the legalization of marijuana in the state we started having conversations on the policy team what that could

look like. the district attorney was really focused on the right side of history for this. we realized it would be quite a heavy lift for individuals who have been negatively impacted by the war on drugs to expunge the record. it was important to figure out the framework to make it seamless and easy. they put their minds to it after some time and many conversations the data analysts and other policy walk throughs on the team came up with the idea to engage the tech community in this process. code for america helped us developed the rhythm to be used for any jurisdiction across the state that was important to create a solution to be used to assist all jurisdictions dealing with this matter. the office of cannabis is the first office to have a completely digital application

process. we worked with the digital team to develop the online application. there are going to be hiccups. we are first to do it. it is one of the most rewarding parts to offer a seamless -- to offer a seamless approach. that is how they can find solutions to solve many of the community challenges. the best way to respond to prop 64 was to retroactively expunge 9,000 cannabis related records for san francisco. it feels like justice full circle for my personal experience. in the past i was furthering the war on drugs just as my directive. really coming from a place of public safety. that was the mandate and understanding. it is nice to see that pass a society we are able to look at some of our laws and say, you

know what? we got it wrong. let's get this right. i had the privilege of being in the existing framework. my predecessor nicole elliott did an incredible job bringing together the individuals super-passionate about cannabis. >> the office was created in july of 2017. i came in early 2018. i have been able to see the office's development over time which is nice. it is exciting to be in the space, stickily in thinking about her leadership. >> looking for the office it is always we might be before my time when i was working for the board oforboard of supervisors. i learn new things every day it is challenging and rewarding for me. >> we get the privilege to work in an office tha that is innova.

we get to spearhead the robust exprogram. >> i am excited she came on board to leverage experience as a prosecutor 10 years as we contemplate enforcements but approaching it without replicating the war on drugs. >> i was hired by cam laharris. i haven't seen a district attorney that looked kind of like me. that could be a path in my life. i might not have considered it. it is important that women and certainly women of color and spaces of leadership really do their part to bring on and mentor as many young people as they can. it is superimportant to take advantage of as many opportunities a as they can when they can intern because the doors are wide open. plans change and that is okay. the way this was shaped because i took a risk to try something

new and explore something and show that i was capable. you are capable, right? it was about leaning in and being at the table to say my voice matters. you find your passion, the sky. >> neighborhood in san francisco are also diverse and fascist as the people that inhabitable them we're in north beach about supervisor peskin will give us a tour and introduce is to what think of i i his favorite district 5 e 3 is in the northwest surrounded by the san francisco bay the district is the boosting chinatown oar embarcadero financial district fisherman's wharf exhibit no. north beach telegraph hill and part of union square.

>> all of san francisco districts are remarkable i'm honored and delighted to represent really whereas with an the most intact district got chinatown, north beach fisherman's wharf russian hill and knob hill and the northwest waterfront some of the most wealthier and inning e impoverished people in san francisco obgyn siding it is ethically exists a bunch of tight-knit neighborhoods people know he each other by name a wonderful placed physically and socially to be all of the neighborhoods north beach and chinatown the i try to be out in the community as much as and i think, being a the cafe eating at the neighborhood lunch place people come up and talk to you,

you never have time alone but really it is fun hi, i'm one the owners and is ceo of cafe trespassing in north beach many people refer to cafe trees as a the living room of north beach most of the clients are local and living up the hill come and meet with each other just the way the united states been since 1956 opposed by the grandfather a big people person people had people coming since the day we opened. >> it is of is first place on the west that that exposito 6 years ago but anyone was doing that starbuck's exists and it created a really welcoming pot. it is truly a legacy business but more importantly it really at the take care of their

community my father from it was formally italy a fisherman and that town very rich in culture and music was a big part of it guitars and sank and combart in the evening that tradition they brought this to the cafe so many characters around here everything has incredible stories by famous folks last week the cafe that paul carr tennessee take care from the jefferson starship hung out the cafe are the famous poet lawrence william getty and jack herb man go hung out. >> they work worked at a play with the god fathers and photos he had his typewriter i wish i were here back there it there's a lot of moving parts the

meeting spot rich in culture and artists and musicians epic people would talk with you and you'd get >> announcer: you're watching "coping with covid-19." today's special guest is dr. steven getnick. >> hi, i'm chris man us and you're watching "coping with covid-19." today my guest is the director of the behavior therapy center of san francisco and professor emeritus in counseling psychology at the university of san francisco. doctor, welcome to the show. >> thank you. >> let's talk about managing anxieties during this pandemic. what types of issues are people facing at the moment? >> there are a number of issues and i really want to point out that this is affecting everyone and has come on very quickly.

so it is normal. if you are not experiencing some anxiety, something is a touch off because this affects us all. i think some of the main ones are our health and worried about getting the virus and our developing serious complications. i think for a lot of people who are single, living alone, in isolation, has been very difficult. i think being in close quarters with people who we normally have some space from now are together 24/7. that's produced a lot of stress and anxiety. that loss of connection with others. we already addressed. and having kids home. for a lot of people. >> yes, absolutely. what are the other problems

that they might have? >> i think without that dynamic, the good things are not a problem. it is the difficulties we have. and when we're together 24/7, again it's like hooking everything up to an amplifier. >> so, what kind of problems could be created from working home from home, perhaps for the first time in your career? >> a lot of people are not used to working at home and a working at home just isn't the same. for one thing, there is a lack of social interaction. some people find that that affects them greatly. some people are actually finding they're getting more work done at home without distractions from work. the lack of structure is probably the most common. we see it here with work at the office. people are kind of watching. we know that our schedule is, suddenly you're at home and you are on your own.

>> absolutely. if those are some of the issues people are facing, what are some of the techniques people can use to overcome their anxiety? >> caller: i think there are many. one of the first is how managing and keeping track of your thinking, we think and talk to ourselves a lot. that's normal. we have a dialogue with ourselves often and we need to monitor that a bit. people tend to ruminate versus problem-solve. that is they tend to worry about all the things that might go wrong. and what i suggest is, look, there are things that can go wrong, but ruminating about the worst-case scenario is not going to be very productive. sit down, figure out what the things are that you have to deal with and try to problem-solve. i think any of the self-control

techniques for anxiety can be helpful. and there are dozens of them. the common ones are meditation, relaxation techniques, yoga, for example and another is diaphragmattic breathing. if you google that, you can learn diaphragmattic breathing in about 10 minutes online. it's incredibly simple and it is a really nice way to reduce anxiety in the moment. self-control procedures, exercise. whether if you're fortunate enough to have equipment at home, that's great. if you're not, get outside and go for a walk, keep your safe distance, of course. but you need to be active. that's helpful. >> i think people marry be dealing with information overload at the moment. how do you suggest people manage that? >> i was just going to say that. i think it is really important to kind of limit the information you get.

not in terms of accuracy. i think in terms of accuracy, you want to identify a few sites where people are coming with evidence-based information and scientific information so you can form yourself well. once you've informed yourself, you need to not be watching all day long. i've talked to people who are mesmerized from the tv and a it keeps that anxiety going so you need to limit your viewing for sure. this can be stress for people who have economic concerns and worried about their family and friends and loved ones who are essential workers. what would you suggest they do to help manage anxiety and stress? >> there is a number of things. one of major ones for depression is behavioral activation. simply, it really means that

people will tend to not be depressed as a number of reinforcing activities to engage in. whether it is hobbies, you read, you listen to music, you crochet, you -- whatever. these kinds of things are very important so you want to make sure that you're engaging in activities that literally make you feel better as opposed to sitting around ruminating, worrying about the worst-case scenarios that might happen. >> what about trying to do some self-development? >> yeah. it's a very interesting time. i've talked to a couple of my own clients who are finding, in a very positive way, that this isolation, while at first can generate a lot of anxiety, particularly if you're just not good at living alone. for a number of people, it's giving them a chance to sit back and really think about what is important in their lives, what are the priorities.

i think that maybe if there is any silver lining in this epidemic, it's really forcing all of us to kind of rethink what's really important. >> indeed. you know, though, at the same time, there are people who are feeling very lonely at home. how would you encourage them to overcome that? >> you get online. facetime, skype, zoom, like what we're doing right now. you can stay connected. it's very possible. most connections are important. we are social critters and we need that connection. i think for people who don't have those options, pull up photos, take a look at pictures of family. you need to stay connected. and it's very important. >> and finally, do you have any suggestions that are specifically for families? >> yeah. well, again, i think one of the interesting things that's come about from all of this, is i

talked to families on video is they're obviously spending more time together. while it's a bit awkward, particularly for parents who are in the house working a lot. it's a chance to really deepen relationships and spend more good, quality time together. i think parents really need to step back and kind of plan their day a little bit. not micro manage it, but have some ideas. can the family play games together? a lot of people i talked to, they're even together as a family for the first time. so i think there are a number of things that people can do. i think it is qulaouzful for the families to take five, 10 minutes and say how did the day go? i talked to someone in the phone book before we started who said they noticed what time of day all their anxiety kind

of comes together and they start sniping at each other. now they're taking a few minutes at tend of the day to say, ok, how are we doing? >> i think they need modeling good behavior, something you can do within the family, too, to try to -- >> that's right. i think that's relevant. very relevant to how children are going to do. most of the research from crises, particularly things we can't control showed that children do as well as their parents do. so i think it is important for parents to think about how they're react aing and they stay calm because whatever they do is modeling, coping for their children. so, that can be very useful. it can also be problematic. >> when we talked earlier, you mentioned that acknowledging that your kids are afraid is important. >> yes. i think that ties to your last question.

i think modeling -- you know, it's not incompatible with saying, yeah, you know, mom or dad is a little nervous, too. it means a lot of stuff is going on, but we're going to be ok. we're going to stay together. we have our time together. we're going to be safe. we'll -- fill in the blank. so you can do both. you can re-assure but in a realistic way that once the kids know it's normal to be anxious in these times. >> thank you for coming ton show, doctor. i really appreciate the time you've given us. >> you're welcome. thank you for having me. >> and that is it for this episode. we'll be back with more covid-19 related information shortly. you have been "coping with covid-19." thank you for watching.

>> good morning, everyone. the meeting will come to order. welcome to the thursday, april 30, special meeting of the government audit and oversight committee. i am joined be i vice chair he is, kin and thank you to the clerk and sfgov tv for hosting this meeting. do you have any announcements mr. chair? >> due to the covid-19 health emergency and to protect board members to the employees and the public, the board of supervisors legislative chamber and committee room are closed. however, members of the committee will be participating in the meeting remotely at the same extent as if they were physically present in t