make two minutes on item 3 comments of january 6, 2021, dial 415-655-0001. (146)359-0630 followed by pound pound. to speak press star 3. there is one caller in the queue. >> good afternoon, commissioners, my apologies but i have a comment regarding the communication. can i discuss it at this moment

or no? >> no, this is for item 3 approval of the minutes. general public comment if you wish to speak to an item not on the agenda for item 15 pulled you may do so during general public comment, the next item. >> thank you. >> thank you, caller. there are no more caller in the queue. >> that closes public comment on item 3. >> roll call vote, please. >> president maxcle. >> aye. >> vice president moran. >> aye. >> commissioner harrington. >> aye. >> commissioner j a.m.i. e. >> i will abstain since i was not at the meeting. >> you are allowed to vote. >> yes. >> you have four ayes, madam president. >> next item, please. >> next item 4.

general public comment. members of the public may address the commission for two minutes on matters within the jurisdiction and not on the agenda by dialing 415-655-0001. meeting id1463590630-pound pound. to speak press star 3. >> there are seven callers. >> you have two minutes to speak. >> commissioners, i am francisco day costa. what i want to bring to your attention is this commission is unique that we have two general

managers. neighbor it serves a purpose when we address audits. we have had a number of audits recently. i want to bring to your attention that the corruption within the sfpuc has not ceased. you commissioners because of your experience two general managers and one member who has been a board member on the board of supervisors and a new member that i have welcomed her once but she has been in the private industry and in the private i

does industry they give you a pink slip. it is blatant, defiant. doing what they want to. 20% of the worke forcer. you have a worke forcer of about 2000. if you continue doing what you do, it will be brought forth and burn you all. in other words, you are playing with fire. we need to admit that we have corruption. we need to admit they are good people representing the taxpayers and do the right thing. thank you very much.

>> thank you for your comments. >> next caller. >> good afternoon, commissioners. i am calling on item 5 which is the memo from the attorney's office. >> i am sorry to interrupt you. this is item 4 general public comment. item 5 is the next item. we will call for public comment when that item has been heard. >> thank you, caller. your call is open. you have two minutes to speak to item 4. >> coalition for san francisco neighborhoods speaking on my own

behalf. for 10 long years advocates exposed the expansion of sfo to fill in two square miles of san francisco bay. i would like to thank commission president maxwell for being with us on this fight. we know from experience how difficult it is to oppose an enterprise department. at the january 13th meeting of the board of supervisors budget and finance committee sfpuc staff said the first issuance of 221a series of bonds would include potable water pipes on 19th avenue and on slope from 19th to 25th avenue. this is despite the spite that the water is inferior to the existing dedicated system and inconsistent with prop 218. sadly, despite the advance at

the p.u.c., the agency still is unwilling or unable to self-correct. the advocacy against the runway expansion has stood the test of time. two square miles of san francisco bay were preserved and the airport was able to flourish. i believe advocacy and opposition to the water will stand the test of time. i would urge the p.u.c. to use the current situation to reassess the strategy of using drinking water to put out fires on the west side. the west side has waited decades expecting the dedicated system and should not be betrayed with bait and switch. new subject. the coastal commission has two p.u.c. items for this friday which is not on today's agenda. why is this?

thank you. >> thank you, caller. your line is open. you have two minutes to speak on item 4. >> i am gave warner resident of palo alto. thank you for the workshop and thanks for the water supply calculator workshop a few weeks ago. thank you. i sent my comments to last friday's meeting by e-mail. i am expressing importance of a risk analysis. i am going to mention a january 22 letter the sfpuc sent. table 3 shows in the third year consecutive dry year and footnotes 2023 that says the supply available would be 45% of 265mgd normally available. this is highly disturbing.

if someone could infer two years from now the sfpuc could invoke 50% rationing and you heard the comments last friday. the 50% rations is wrong. demand is not close to that but alarming data. to me the problem is the sfpuc would consider reducing by 55% in the year three of the drought without understanding the risk or probability profile of the design drought. if it is one in a 1,000 years taking into account climate change it is negligent to cut supply so much to protect against such a rare event. if the risk is higher there could be such a cut. you should be in a position to assess risk. the worst part to my knowledge there is no risk assessment. we have 100 years of data, 1,000 years from tree rings and climate change modeling you spent time on. my point is to please direct

staff to perform risk analysis associated with design or flying blind without it. thank you so much. >> next caller. you have two minutes to speak on item 4. >> hi, i am a member of the chapter water committee. regarding last week's workshop, no matter the conclusion and no firm conclusion is logical. we can agree there must be much less draw or more strategic draw on the water supplies. to that end we ask you to cocreate something like a roundtable to bring together wholesalers with sfpuc to address this. the drought trend expected by forecasters to be part of 100

year pattern. historic numbers might no longer be helpful. that is up for discussion. climate change will see more snow melt. some areas to addressing this are lack of implementation channels, lack of information channels. i urge you to join with the wholesale customers to create the supply round table where success stories are exchanged, solutions discussed. funding, issues of water billing. the last meeting the hayward member replied with several ways the city is reducing fresh water dependence and two other members chimed in, too. one asking about his story. that was a beautiful thing. sfpuc staff members should be part of the discussion at the time and place just for that. please consider this proposal. we are overdue on this issue

with the operatives at the table the current commission is the dream team for a robust response. thank you. >> thank you, caller. there is search callers remaining in the queue. next caller. your line is open. >> hi, i am flow kelly. i am representing the coalition on homelessness. san francisco is displaced in one of the wealthiest cities in the world and not getting access to the lowest un international standards for water and sanitation. i am aware of the budget process is already happened. it is the committee that assesses the midyear budget assessments, i would like the committee to consider the

expansion of public drinking water assets. although we are grateful for the creation of the permanent water access in the tenderloin, mission and bayview, they will not be sufficient to provide the minimal standards that are needed. there would need to be an additional 36 water assets in the tenderloin alone in order to meet the minimal water sanitation and hygiene standards as set forth by the u.n. hrc which is the unitedmations human rights council that deals with refugees internationally. at the coalition on homelessness we did survey of ununhoused

neighbors they are closed during covid. the library, churches, playgrounds, pools, today we are asking for additional three public water taps in the tenderloin which would bring the total to six which is very, very minimal for what people really need in order to be safe during covid. thank you. >> next caller. you have two minutes to speak to item 4. >> i am carlos watkins, coalition on homelessness. i want to follow up on what flo said. in the budget that was approved you have made some commitment to inclusion and equality in the city of san francisco.

i wanted to flag that. we have thousands unhoused in san francisco not getting adequate water for survival especially during covid not what they need to stay safe and sanitary and prepare to live through the pandemic. i understand the budget is approved this year. i wanted to really push the commission to make it a more priority to increase water access. i mean more water assets in the tenderloin would be a step to be taken by public utilities to work to relieve for folks struggling. we did survey unhoused in the tenderloin and they are not getting the amount of water they need to survive to stay clean and to be presentable. water is so important for everything from life to dignity to survival. we really need action on this.

we think the public commission is an ally in making san francisco more equitable with a lifeline to survive. thank you so much for your time. >> thank you for your comments. next caller. you have two minutes to speak to item 4. >> hello, committee members. i am john steeple, san francisco resident. for the last four years working as community development monger among the unhoused in san francisco. i am also on the human rights with the coalition on homelessness. prior to that 12 years in international relief providing water sanitation and hygiene solutions. in the last four years san francisco is one of the wealthiest cities in the country

following below the international water standards for hygiene. a survey showed over half of the residents in the tenderloin are not able to access the minimum standards of drinking water due to barriers facing them. really encourage you guys in line with your inclusion in equality to look deeper at the issue of water access to unhoused community of 10,000. we want to at least meet the minimum standards. i ask as initial next step to add three additional water points in the tenderloin building on the momentum you are doing to address that.

together we can overcome this falling below the standards. thank you so much. good-bye. >> thank you for your comments. you have two comments. >> this is jennifer with the coalition on homelessness in san francisco. following up on the previous comments. it has been pointed out how much the pandemic through attention of water. i want to break down the practical situations for unhoused people what that means. people are trying to in many situations they have no other options forgetting off the street. there are thousands and thousands of people out there

and not enough housing units. the shelters are closed. during regular times the shelter wait list is over 1,000 people waiting for shelter and many more trying to get into shelter. people when they don't have water, that means drinking water for the critical. we hear they are not getting enough of that. that has huge health implications. it also has health implications when they don't have access to water to wash hands. water is just so critical for folks, and especially those living in the shadows of affluence in san francisco. i want be to thank you guys for working on this, putting resources into it, to the 15 permanent water sources city-wide.

as stated before, we really are grateful for that. it is a huge, huge difference but it doesn't bring us to the gold line. that is not meeting the international standards laid out at least getting us a little closer than having a little bit of the hardship removed from those struggling with no place to call home. thank you so much. >> are there any other callers? >> caller, your line is open. two minutes.

>> thank you, commissioners. i am harry bernstein. i have a few questions related to the southeast commission facility. as you know, the mitigation agreements from 1975 originally provided the bayview area with a -- built around 1987. there is an effort from the p.u.c. and the community to build a new southeast commission facility. with the mitigation agreement

transfer from 1800 oakdale, the current facility, to evans when that comes into being. i need to know that and how could i find that information? second is i have been to the commission facility meetings, and i looked into their records. it turns out they have some recordings from 2011 and 2012 but nothing more recent than that. they have spotty minutes and they don't seem to have recordings of their meetings. the p.u.c. knows how to do that. is there a plan to help? they have blue jeans which records programs but they don't seem to have them available. they have two or three committee meetings each month. what can be done to help the secf commission to get their

meetings so they are recorded and those not able to attend will be able to access? there are important things that have gone on there, but they are occasionally there are minutes. very often there are not. it is sporadic. >> there are two more caller inn the queue. >> your line is open. you have two minutes to speak on item 4. next caller. your line is open you have two minutes to speak to item 4. >> thank you.

pronouns she and her. good to be back with you. again, reiterate clean power s.f. i would like to see clean power s.f. more to go beyond the selling of kilowatt-hours to being more engaged in helping people to i quote from an old program. live better electrically. when i get done here i will turn on my electric stove to cook. i remember when i lived in san francisco for six months and i shared a place and from was a gas stove. i never turned it on. i bought a cheap toaster oven and hot plate. i was able to cook food and live better electrically. how can we have more resilience in the grid? it is the short towers apartments in new york city is

energy independent to keep the lights on during city-wide blackouts. i am not saying san francisco is an island. with solar and storage we can have greater energy independence. it should be a municipal district to control delivery rates. people should have inexpensive electricity. you are doing good work towards that end. there is much more to do to have a city that is powered by 100% renewable energy. it can be done. not today but it can be. thank you. [please stand by]

>> okay, madam secretary. next item,please . >> file follow up with staff on those two items. >> items five,communications . >> do we needdiscussions on communications ? public comment onthis item . >> members of the public who wish totwo minutes of public comment on item 5, communications . meeting id 146359, jurisdiction 340 pounds pounds. press star threeto speak .

do we have anycolors? >> there are three members of the public wishing to be recognized . yourline is open, you've got two minutes to item number five . >>speaker: i hope you are doing well. i'm directing the member from the city attorney's office regarding cec contract. first of all this letter ignores all the comments in the letters that you have received from myself and other companies that are extremely concerned about this process. the letter also talked about the rotc base and notes the roc has other specific items stimulating the lb recuse will

beconducted during the selection process. this is never mentioned in a memo . you might not agree with me but cmv is a criminalorganization . itis a part of the city corruption . jurisdictions are bought and sold on the market just like i'll give you one example, an lbd working for 4 and a half million dollars, more than the maximum thresholdis 2 and a half million dollars . how could that have happened with a new company ? the memo also misses the fact that kathy how is adding more money into these contracts. this is effectively prevents any new set of contract competitions and would allow the same companies to be benefiting from it when they are not and lbe replacing d placing other lbe from the contract. i don't know what to tell you but they're actuallyviolating

the civil rights and the civil rights act of the united states government . then francisco and the cmc is a recipient of federal money. this effectively will not allow you guys to get any more funding. so whoever told you there are no risks for the cdc, really needs to examine the lawyers and their publications. >> thank you color, your time is expired. next collar, you have two minutes to speak to itemnumber five . >>speaker: i want to comment on 140, the cmb memo with requests for proposal. [inaudible] the selection process does not mean the

proposal throughout the patient process. [inaudible] stage for the purpose of calculating this proposal. this is not what the contract documents state . each statement used does not mean the proposal must be followed inits entirety . [inaudible] the interviews were held on september 18 and october 5. you filed a complaint on october 15, 2020 three at the lbe expired in august 31. there's no mathematical difference between withholding supplies versus showing up lines each state is not current. applying the discount! different statements does not allow a mathematical difference. as a result .

[inaudible] our calculations and raising outcomes should not be executed since the argument is mute and are not contractual statements and the mathematical statement clearly shows that applyingthis to each phase does not change the outcome of the bid. our records show . [inaudible] i'm requesting is in accordance with the recent bid and ideals my time.>> thank you foryour comments . next collar, you'vegot two minutes to speak item number five . >>speaker: can you hear me now? >> yes. >>speaker: good afternoon and welcome to the new commissione . i look forward to meeting you in person someday when we get there. in the meantime, onitem 5b, the contract advertisement report . i would like to see that report

included the environmental review status of those contracts inthe future . it may take a little while to get there but i'm happy to follow up off-line with at the end on that and on item 5, the city attorney memo, i have no issue with the advice rendered since the memo is now public, i would remove the header on pages two, three and four that suggests that it's still a privileged andconfidential memo .it's pretty public at this point and in fact, the city attorney may want to consider making it public memo that they post on their website under cityattorney opinions that's all i have on item 5 . >> thank you for your comments. secretary, there are no more

colors in the queue. >> that closespublic comment on item 5. next item please . >> madam president your next item is item 6, update on the product to transfer san francisco public commission websiteinto a mobile friendly customer focused on . presented by teresa young and lawrence show. >>. >>speaker: thankyou for welcoming myself teresa young and my colleague . i am part of the community department and we are very excited to hear about our website transformation project and again, this project has been in partnershipwith ips . i want to pause there and let us introduce ourselves. >> i have been partnering with

lisa and other members of communicationsgroup in that we design our external website . >>speaker: please. i just want to showcase some of members of our team listed on the slide. there's so many other people that have participated in collaborating with us and certainly helping us to be fought partners in our new website. i certainly do want to give a shout out to all into medications and it and the enterprises different programs, divisions andbureaus. who havetruly partnered with us on this website transformation project . next slide . just wanted to point out a couple of things that we will be going over today. we're talking about why we do, how we did the newwebsite. to really walk through the

launch the rollout of the new website , it certainly provides a sneak to all on this website. is fully working but we're still not publicly launching just yet is why i say this needs to be to and certainly wantto open it up forquestions . next slide . i want to take usback in time . about 10 years ago i'm not sure if you recall commissioner harrington, you were at the time rgm sp and we resigned our website to what you see today on sf water.org. over the last 10 years many of us have had adopted smart phones or just using phones differently, technology differently. methods are also very different compared to what it was when we first launched the current website on sfwater.org.

people are using technology in so many different ways and we heard over the years there are some pain points withour current website such as it is not mobile friendly . i encourage you all if you take the time to after this meeting to try to access sfwater.org on your mobile device whether it's smart phone, or account you will notice that there are some pain points youprobably have experienced , especially the pinching to enlarge the current website and just trying to navigate. certainly we heard a lot of pain points as pertains to the current website. it's just difficult to display on a mobile device. we also heard loud and clear from different stakeholders that the navigation is very difficult and some of the results that you plug into the search function will up a lot ofdifferent things .

it's a very little intuitive search plus over a course of 10 years, there have been a lot of authors on the website so the consistency of the voice, the content, there's been redundancy . there's just different personalities on different pages as well and we heard a lot of issues translation so all that to say many many reasons have applied why we're doing it and how we are hoping that our newwebsite that we will be showcasing in just as it will help resolve a lot of these painpoints . next slide . >> as teresa mentioned our website when you do visit the site currently on your mobile device you will realize a lot of pinching, a lot of us stretching, a lot of scrolling left and right which is not natural for mobile devices to one of the key things we focus on as part of the redesign

effort was to make sure the underlying design was responsive and will allow us to support viewing the website consistent across all different types of devices whether you are on a standard desktop, on a tablet or on a mobile device. we anticipate like the rest of the world that visits to the website will drastically increase on mobile devices in the future and we will become the de facto standard way in which consumers will view our website so we are ensuring that the redesigned website will support all devices across all types. >> throughout the course of thisproject we did not want to work in a vacuum . we wanted to be collaborative and hear from various partners , both internal as well as external. so different folks that we've engaged with again, not just

our executive team but certainly a different working group, that's sfpc or even different ways they have been interacting with the public on various content pieces or certain calls to action that have been displayed on sfwater.org. we've engaged with the chp several times especially during the kickoff and just really a vision for thisproject . taking in their feedback and asking them what is missing? what are the things you as a user, a website visitor would value as well? to page in fact in normal times we engaged in person with the city's digital services team. that really hasn't had a great working group, fully representing across the city, working on various website transformation projects. we mayhave had different , then on different phases of our

project whether it was soliciting or maybe in the middle of an implementation or even after it's gone live, how have they been incorporating the feedback from the public. so we've got a lot of feedback from them, a lot of lessons learned from that group and then also just continuing those conversations as we want to learn, we want to be responsive and certainly knowing that a lot of our audiences overlaps. it was important for us to really learn from others as well as thinking through how w would realistically implement a lot of that feedback into our project . next slide. which is how we came up with these goals. at the start of the project these were some of our guiding principles . and still are. for us to continue to march towards i would say it's really important toemphasize that once we launch the website , it's notthat we view it as a gun product .

there are roads and thoughts to continue to enhance the product cause technology as we know continues to change so we want to be responsive to our community. these are just goals that we will continue to marchforward with even after we go live . next slide. we, this project is very user focusedso as i mentioned before , with all the different folks that we engage with over the project, we always went back to okay, let's take ourselves out of the hat, staff person, let's ourselves in the shoes of a websiteuser, having a more empathetic approach when it comes to different audiences that may need to do certain things on our website . these are just five examples of five audiences that actually come to the site a lot to do

certain thingsand we were really again putting ourselves in their shoes , empathizing with them what arethe things you are looking for to do or to learn about or to even find information , whether it is signing up to do something, attending ameeting, looking for a contract tbid on . reading more about a certain program , getting informed . really we were drawing upon i guess a lot of empathy. and again taking ourselves out our staff minds and really looking at it from a user focused approach next line . laura, when you take this one? >> one of the things you'll see in the title of the slide is we are transitioning our new website domain from sfwater.org to sfpc.org. i'll provide details as to how the transition will take place i will go over to marie about

why we are going with sfpc.org. >> sfwater.org has been around for a long time and as our organization has continued to grow in a lot of our program areas representing the different enterprises, it was important for us to move into a url that is representative of the rest of theagency . certainly not to say that water is not important. it is certainly important as well as the various enterprises and services that we provide so sfpc.org is something that we were moving into but certainly we are still holdingonto sfwater.org as well as the other urls that we havealready purchased .and we will continue to maintain . so for sfpc.org, and sfwater.org sfwater.org, the sites are going to be living in tandem because we understand there's going to be a period of

time that we need to do a lotof change management , informing the public that things are shifting over to the new site and certainly we want to make sure that people have the time to really learn about the new website and the new navigation. next slide. actually, i'll pause there. lee and brad, if you can queue up the homepage as well. perfect. thank you so much. lee and brad, i'm going to slowly cue you to walk through and scroll down. this is the new homepage right now working website is not launched publicly .it's still in the faces where we are finishing up the bugs and testing and makingsure that we clean up all the content . i wanted to show you all the homepage will look like . as lawrence mentioned it is certainly built on a new

advancement system that is mobile responsive to what you see here in this display is very much for the desktop but there are, there is a website that mobile finally will already size of the site to any mobile device and i'll have moreon that in a moment. if you can scroll down just a little bit . you will see that there are someicons here . we brought up and elevated a lot of the top pages that we know people are accessing. this is just based on metrics that we tracked over time as well. very call to action oriented as you can see here area if you can scroll down just a bit. the new homepage also allows us to get again toelevate a lot of quick links . this is what we've done so far. and howcan we help these individuals ?

for customers we have quick links, contractors and individuals we have quick links allover the homepage easy access . our goal is to not have the user embark on a labyrinth of content to get what they need which is why we have a lot of quicklinks on thehomepage . if you can click over to developers and contractors . you can see just the folks there and see how under how can we help, there we go. we can follow between the two different groups and you can see different links as well. scroll down just a little bit further. the homepage, allows us to highlight certain programs . the team can actually editorialize a lotof the different programs . it gives us a chanceto highlight cool things the agency is doing .

one of the key things that we will be doing a lot more is to update our homepage more frequently. it gives people a reason to come back. it feels scroll down a little bit so we can showcasethe video carousel . thank you. and if you can click on to the little arrow right many the first video. i want to showcase how that experience is going to feel like so that the carousel actually scrolls sideways. you can take a look at more videos and again, the purpose of this is to do more storytelling. really highlight programs and some really neat things that we have captured on video. i wanted to show that experience really there's a lot of scrolling left and right

within itself, not moving outside of what you can see on your page . thank you. if you canscroll all the way down . we have our news releases and our upcoming events. right now on our current website you almost have to dig into the website to find these things so our purpose is to elevate a lot of the content, especially for some really good newsthat we want to share from press releases . we will be highlighting front and center as well as over to the right we have upcoming events. you want to highlight things that are coming up right away but certainly for foldsthat want to take a look at more they can click either on these columns . and then lastly, a really great feature that i think is standard across a lot of websites nowadays is if you click on that board arrow, that's kind of orange yellow.

perfect. when you click on that it brings you directly to the top of the page again less scrolling with your finger or your mouse . there are ways, there are tricks,shortcuts you can navigate the site .you can take a look at things very differently but again, i think what we're trying to do is to make it as simple as possible. to make links in different places where it's easy for people to access. some things will maintain on, on the floater as well as at the top written. multiple ways for people to find things. our search function is much better where you click onthe magnifying glass please . to the right ofabout us . once you start typing a lot of you type in, start typing in water.

notice that actually is is more intuitive search features where it will hold a lot of differen pages that have the word water in . again, our current website does not do that. so for the new site we certainly have more features, easier ways to navigate and an easier way to find things. i'm going to pause here and let lauren chime in as well quit i'll comment with regards to the mobile aspect andexperience all the content you saw there , quite a bit different types of widgets from the carousel to thecalendars . to the videos, all those layouts and widgets are represented on a mobile device consistently without the user having to pinch or resize the images, the text automatically

resizes to a visible format on whatever device they are working on. whether it'stablets, whether it's smartphone. so we don't have to maintain a separate sort of mobile site . it is a single responsive design that will adjust depending on whether you're looking at so regardless of the variety of content we have on our site it will render consistently across all devices because of the responsive framework that we have in place . so it makes reviewing consistent across the board without us having to maintain multiple iterations of our site. >> brad, if you cancall back to the presentation . and then you can go to the next slide so there's still a lot of work to be done . we're still in to launch the site at the end of this month and we are really approaching it as we are not showing off the light at sfwater.org.

both sides will be running in tandem but after a training time we will stop updating and documentation around placing people to sfpc.org, have new updated information and contact their after a time, do a lot more change management and medication to the public to let them know that sfwater.org will direct everything over to sfpc.org so there's a lot of work that isn't captured on this timeline but these are some immediate thingswe're going to see you doing . doing some initial external communications tovarious audiences .doing a lot of work with our audiences and employees. certainly we want to make sure that the information that we want with is correct so that's why we haven't made the site

public yet and why we're still doing a lot of cleanup like i mentioned andworking through a lot of bugs . and also we're doing a lot of training . we certainly want to make sure that the folks that need to update the site know how to do it and we will continue to do these training sessions even after the launch. again, our plan is not to be one and done. it still launched with a workable product that at the same time continue to enhance the product and be responsive to what we are hearing backfrom various audiences the feedback that howdo we make the website better ? lawrence, anything you want to add ? >> i think you got all points. >> next slide please. as imentioned a lot ofwork we are doing with employees right now . we have announcements coming our way . maybe i wouldn't call them lunch andlearns because everybody , i certainly don't want to take up somebody's lunch hour we will be doing some informal sneak the sessions and certainly do a little show and tell.

and really take on questions because it's important for us to engage our employees again, for them to also feel confident as they engage with members of the public or evencustomers , knowing where to point people to you that'ssomething that's important to us as part of this rollout . next slide . we have a lot of planned communications with our customers but certainly also with the general public. these are justsome of the ideas that we are going to be working towards . certainly not to say that captures everything so there's definitely a lot more that we are planning in terms of a newsletter that will be included on the bills . certainly a lot of change management on our current website people to the new sfpc.org. really promoting on socialmedia digital communications . telling people in various

channels that this is the new site, please come to visit and be moved,etc. . next slide. >> as teresa mentioned numerous times as we transitioned over from sfwater.org to sfpc.org, we will still keep peoples site up and running. we will likely update the banner to let individuals know that we have a newhome and to please visit the new home at sfpc.org. we will likely ask for people to operate a bookmarks they have with the new sites location . we will likely also put in the timeframe in which we will stop allowing folks to access the old sfwater.org website and automaticallyredirect them to the sfpc.org site .so generally that will probably take months out but we will still continue to monitor traffic on the old site and if we see a significant number of

users still visiting sfwater.org we will collaborate with communications and conduct additional outreach to make sure that peopleare aware of our new sfpc.org website . on a separate but related project is with regards to emails. since we're changing our website domain to sfpc.org, we are also looking at changing our email addresses to sfpc.org as well. with thattransition , we will also look at changing the nomenclature to something that's a little more contemporary where instead of just the first letter of your first name and last name we are looking at full first name, period, full last name as part ofyour email address . we also working with hr and working at changing the nomenclature and including sort of the mayors corrected on

gender inclusivity where perhaps leveraging an individual's chosen name versus theirlegal name as part of the email address . we're still working through some of those details with hrs once we get some of those details plan that we will have a better time frame but our goal is to look to transition emails fairly shortly after we go live with the sfpc.org website. >> next slide. as i mentioned, there's still so much work to be done and one thing i want to call attention to is that with our newwebsite we certainly want to make culturally responsive . so our current website has google translate on sfwater.org. we know as we heard back from a lot ofpeople we know that's not good enough . in partnership with ips, we

procured a different translation tool that also allows for us to insert human translation so that's definitely something that is very important to us as we are able to and as we really just look for ways to enhance the content, it's also equally very important for us to be responsive in translation and then also looking for ways to enhance how we can be more culturallyresponsive to our different communities . that may need toaccess a website for various reasons . so once we launch there's so much more work to be done. that's what he continued enhancement roadmap. also we procured thing is part of how we make decisions around enhancement which is a website optimization tool that will give us a lot of information about visitor behavior and what

really draws them to certain pages or content. again allows us to have the data to make decisions on how to enhance our website going forward and then build out a roadmap that is again responsive to our community. our official launch will be an of the month . it's not one and done. i would certainly hope to come back in the near future to you all and report back after we had time with the new website on how is performing and things we would like to include on our nextenhancement . that is all for our presentation and thank you so much for your time i appreciate yourattention at initiative in this . >> chair, presidentmaxwell, i have a couple comments if i may . one, teresa and lawrence, i'm incredibly impressed with what

you've put together with us . i just as an example in a previous job i actually gave that assignment to again a much smaller staff to put something together i got bored because they were everything that i wanted to have with the insurance medications and information andinteractive stuff and whatever else , there was no real plan to make sure it was simple and it was going to be accessible. it was going to be this great labyrinth like you were reading war and peace or something, the novel and it took everybody so long. so i'm really impressed with the amount of pills that you put into thinking about what this is going to look like. and i hope that is going to be

what it is. anybody who has any desire to get on this website is going to find fast. they're not going to have to look too hard to get whatever they want. i don't care if it's like what about my bill, what is my water off, what are the commissioners doing ? whatever is going on is just pain. with the good things that you put out it's clear that you're doing that stuff but again, just as commissioner you have to roll all this stuff out for transparency and we're doing this publicly right now.i kind of understood everything you saidabout halfway through it and then it went on and on . he keeps going and i hope that this does translate into all of the websites, the transitions from one to the other and whatever else that works on so i'm incredibly impressed and i hope it stays that simple. because we are a community of complainers .

we've been on a, we don't find what we want and then we complain about . so that is, and i think you adjusted everything. you said we want to be simple and you have these beautiful, i'm going to lose my power digging in the sand? it is a friendly way of you putting together so anyway, i am impressed and i hope it stays simple and i it stays in a way that people are going to say when i click on the link i'm going to get what i want and not have to search too much i didn't get theanswer or whatever else . again, i'm impressed and hope it works the way you've rolled it out. >> colleagues, any further comments western. >> i had a comment, thank you. nice job. i have a few comments and

question actually for you. did you ever scrape the information in your search to see what people are looking for whenthey came to the website ? obviously there are people who come and have very specific needs. it's much more straightforward but i want to find a specific answer and i search for it and i can't find, it's always somewhere in your system but i'm not sure you're able to take that data out to see what people have tried to look for and have not been as successful tofind . since there is a lot of interest in making sure you are serving everybody and every member ofthe public , i think that's veryimportant . the second thing is obviously this is a great effort and my

previous jobs every job i've had they tried to launch a new website at different times and this is definitely a never ending effort. so i was wondering as you were going through this process, have you been trying to look to see where and how the websites are ableto link ? maybe by the time you launch this and three years from now it will be outdated and particularly if you can get the next generation at this point rather than the previous one. and i guess that was about it. i was also one other question i have andi don't know , i assume based on what you showed you guys try to figure out who visits your website often but there's this search maps that people use to see how often

people click on what and where theygo and what they do . and i have information that you had on your visitors site was to use what came out of that but i was wondering if that's the case and how to use that information? thank you, and great job obviously . >> you want to follow up with some of the answers toyour questions . on our current website we have pages that people are frequently visiting so that drives some of the key lessons that you see on our initial websiteabout the search or reporting a problem . that has influenced our design. however one of the things we are lacking is sort of as teresa was mentioning is the search optimization. if somebody visits our site donated one page or do they go

to areas of the site to see if they can follow that journey to help us better understand how to refine our website so the information that is frequently being listed is several layers deep and continues to search and we see that pattern of failure so part of it is going to be critical to providing us an additional depth of information to our existing site so hopefully that answers your questions with regards to better understanding the behavior of our users and being able to adjust our website accordingly to get the information that they frequently get or we can get you. >> so that is coming after you launch the website ? >> it's going to be part of our website as we launch. >> at this point you're not able to scrape information out of previous website see how

often you lost people because they were not able to find what they were looking for ? >> you have to understand statistics like. >> .what about the next generation? was that something you guys consider? >> i can take this one. i think with web optimization certainly going to get a better picture of the difference visitors that come to our website area and also the journey andalso insights in terms of who are these individuals and what they cannot . we're excited to embark on that right after we launch the site and get some numbers and data to help support that. in terms of the different audiences, demographics, generations of people , we certainly have done a lot of research on what are some

different websites that have more transactional call to action. we look at some really, some of them are our favoritewebsites that draws in . and then also look at okay, who are we advocating, what is the offer instead of making sure that ever we develop as realities around as well . i mean, i was just for us to have a website in the future where really classy website that really is visionary for a utility agency and i think we're going to inch our way towards their course you want to make decisions about the different ways that we level our website based on metrics and data. certainly i think we are very excited to start network, this next phase of the website project and i think that would the different audiences, different age groups and demographics like we mentioned . hopefully our future ratepayers

as well so again, i fully emphasize once we launch is not one and done,it's more work to come . >> thank you all. is there any further comments? i want to say thank you so much for your great workand we look forward to seeing more. thank you . >> madam secretary. >> members of the public who wish totwo minutes of public comments on item 6 , 415-655-0001, meeting id 146-359-0630 poundpath . raise your hand to see pressáthree and update to the sfpc.org website. mister moderator,do we have any

colors in the queue ? >> 2colors waiting to be recognized. go ahead caller,you have two minutes to speak on item number six . >>. >>speaker: this is very important and long overdue because i find that when i first started reading the agendas i have to click through several pages of menus to do so so this is definitely welcome and i have several expensive mobile devices which i use because i like to be portable and so a large desktopcomputers and laptops don't work for me . so obviously i think they have to have a more mobile centric function about this. certainly the website should tie into more effective attainment to our customers.

more and morepeople are getting smart phones and tablets . free cellular service so technology is becoming more available. we have to be responsive to that. hopefully we can create a app that will come out of this and people can pay for their bills with a few keystrokes . thank you for the gender equit provisions that were mentioned i'm looking forward to it . thank you.>> thank you for your comments. next caller, you've got 2 minutes toitem number six . >>speaker: can you hear me now? david phil paul again. please post today's

presentation on this item online. i would like to read carefully to appreciate the challenges that staff walked through. i hope that website updates and changes will remove existing content but only add and enhance. i'm happy to help and discuss with the appropriate staff. for example the construction project list on page one, 275 on the website does not list all active projects in the city and does not look like it's been maintained or being maintained well remember, not everyone has digital access , good internet service or uses email i for one don't use email. we should try to meet people where they're at and i think this website overhaul to better address mobile devices is a great example of that. the city committee on information technology continues to discuss centralizing and standardizing city websites. it has its pros and cons. i don't think that takes into account the particularities of

the various departments like ez. i doubt that the city's digital services team help on this redesign. i think that should be significantly downsized and decentralized to the departments and if you need help they should help you and not get in the way and wanted to be done there way andfinally i think alida! before me about clicking through items is well taken . sharepoint may be useful for staff but i think it's very clunky for public downloads for this meeting attachmentsfor example so perhaps that will change in the future . anyway, good work. i hope to see morein the future . thanks. >> comments? madam secretary there are no more colors in the queue. >> publiccomment on item 6 is closed .

>> madam president, you are muted. >> next item please. >> the next order of business is item 7: report of the general manager. mister karlin. >> michael carlin, acting general and i'm going to give you to katie millerto give you an update on the program . >> thank you michael. good afternoon madampresident and commissioner . i'm katie miller, director of water capital programs here to present an update on the status project in water enterprise capital improvement program. as of the end of second quarter in december 2020 and i'd like to get a special warmwelcome to commissioner ajami, we're happy to have your expertise okay. let's get started . next slide.

this slide shows the overall program status of the 36 regional and local projects representing $2.2 billion . at the end of the quarter, i'm sorry. ithought we were starting off in water enterprise . this is the water, i'm sorry, can you go back one slide? this is our water system improvement program. and this is at the end of the second quarter.i apologize. you can go aheadand share the water system improvement program. that's okay brad . [inaudible] >> we will be hearing item 71st. water system improvement program, report first. thank you. >> this is our water systems

improvement program and the half pleaded the local part of the water system improvement program so i will be reporting only on the regional programs. and as of december 2020, this slide shows the status of the over 52 projects inthe regional system representing $3.8 million . our program is 99 percent complete with only 124 million remaining to be spent. atthis time there is only one project , six are in construction andone is in close out . the other 42 projects have been completed . next slide. this table shows the summary of our project costs forecast compared to the approved budge . as you can see most of the projects are pretty on budget. with the exception of the san francisco regional region and that is fromour regional groundwater storage and

recovery . this project is on cost and exceed the approved budget and this is primarily due to the much longer than expected construction contract and several changes in scope that have occurred for that project as it's gone along. next slide. this slide shows a schedule summary and it summarizes the number of projects that are forecasted to exceed the current approved schedule. over the projects that are still underway you can see only one project exceeds is approved schedule by six months and again, the regionalgroundwater storageand recovery project . next slide . and now i will share with you some highlights from the projects that are underway. the alameda creek recapture project, we are very proud to share that divine documents are complete and the contract was

advertised for construction in december. we did in january and the needs are being evaluated at this time we're lookingforward to getting this project in construction . next slide. the regional groundwater storage and recovery project is the project i was sharing that has extended schedule and budget at this time. the phase i construction contract is 98percent complete . but there have been significant numbers of change orders in order to try and get these 14 well sites up and operational. just in q 2 there was $1 million in change orders this includes changing out the metering cost of site and carrier costs, calibrating flowmeters and performing repairs to three of the wells where there was significant corrosion issues down in the well shaft. so there's still some work to be done but we're hoping to

wrap that phase i construction project in q2. so the phase 2 project, this is to complete the i'm sorry, go back one.complete the well construction at the south entrance is domain well. it's one well that was staggered behind because of the easements and issues and that, they're finishing the design on it for the pipeline work . we're going to add protection improvements at all remaining well sites because of the corrosion issues that we saw at the three wells. this work is ongoing. we still expect it to be completed by the end of our currently approved date which is may 2023. there continue to be challenges withthe well site . next slide. the calendars dam replacement project as you are aware

reached significant substantial completion in 2019.but with such a large project there were quite a few punchlist items and remaining things to be closed out. were also still trying to perform inspections in the reservoir feels completely and we had a pretty dry winter last year. hoping for somegood storms so we can get that up to highlight and finish the inspections . next slide. the second contract that is part of the dam replacement project is fish passage facility at alameda creek conversion dan and as the name implies allows this to continue to migrate up alameda creek while we are able to diver water to the reservoir this budget also is 90 percent complete . we also need to do testing you can see in the top photo there's a bar screen and to really test that weneed very

high flows in the greek . we hope we get a wet winter here ahead we can do some testing but in the meantime there are some challenges communication and the solar facilities medication . equipment that islocated in the dam site. and also we need , we learned we need protection equipment on this so that people can get in and work on the facility. we are currently evaluating whether we do that under the existing contract or whether we close the contract out in this quarter and do this under a different contract in one of ourcloseout contracts . next slide. so now we have four closeout projectsthat are regional by nature and this was because it was a large program .

there are just a lot of little follow up things to take care of. but these are progressing along and most of them will closeout in either this quarter by march or by the summer. in the san joaquin region we have solar panel facilities, a lot of equipment and several of the valve vault along the. we are getting the battery back so we don't, all that work is coming to a close and we will get itdone this spring. next slide . there were several subprojects that mostly have been finished. we are selling polymer feed facilities for the water treatment plant. this project will fund the design and in our water capital improvement program project to

install facilities. and the backup pipeline carrier water has some follow-up issues for monitoring. one of those is to put more water monitoring equipment in theirving tunnels and that's all getting completed and wrapped up . next slide. the beta vision, we installed some drainage facilities around some of our valves. these all been installed and are completed. we would be finished but one fencepost that was in the districtwide way needed to be relocated and so that work is happening then we're going to build as well. really nice to see all coming to. next slide.

and finally in the peninsula region, we completed the work on the replacement, a lower springs dan, that was a joint project with san joaquin county and all that's left is we have, we pledge to provide security system improvements for that and so we're working on design for that and hope to have that installed in the next six months and distilling basin connectingchannel , i believe that the last commission meeting you all approved. that is done. next slide. and just a final kind of a fun slide. last quarter, a celebration of completion of the local cip which was a final project with the pump station was completed in june2020 . we had a little bit of

acknowledgment into events, in october 20, 2010 was a press event at the lake merced qualification and we made a short video of that as well as we got coverage from the local media. then in december 2020resume event for employees . commissioner paulson was generous enough to join us and was a lot of fun. we showed slides before and after, his slides of some of the facilities in san francisco and alan johansson and howard and kathy have joined and gave commentary on how some of the projects went and some of the successes it was a really nice event and i think that really appreciated urine from management and receiving some of that acknowledgment . that concludes my presentation on the water system improvement program and i'd be happy to answer any

>> -- that offset the corrosive qualities of the water and therefore keep -- prevent your -- the metal in the wells from corroding further. so we are now installing that cathodic protection. in addition to preparing those wells, which was very expensive, we are installing cathodic protection at those three sites, and we will add cathodic protection at the remaining 11 sites just in

case. we don't think there is corrosion at these wells, but we think it would be a good idea. >> so do we know where it's coming from, the corrosion? is it chemicals? is it the soil? where is it coming from? >> i don't presume to know or i don't want to go into too much detail, but there's been some nutrients in the water that are not harmful, but they provide opportunity for microbes.

we did have experts come in, and they are providing information for us. i don't think -- i think this is a very normal-type thing that we just didn't anticipate and now we're responding to. >> so how long -- is there a life cycle for these solutions? will it go on forever? will we have to replace? will we have to redo? what is that? >> i will get back to you with more details because i don't want to say something erroneous, but they do have a life cycle. it's probably ten years or something like that, but i can get back to you with more details. >> i'm wondering, if we're going to add to that with our

maintenance and details, is that something we're going to add to our budget so we don't go oh, my goodness. >> i appreciate that comment. that is something that is really important to consideration, the cost and the security to maintain. >> and then, the next that you mentioned was the security at crystal springs. what are we trying to secure? >> you know, i know it's for the bridge, and i think it's in conjunction with san mateo county, just to monitor for intruders or, you know, just to have some monitoring. >> so electronic surveillance of some kind? >> yeah. it's, like, cameras and video. here's steve. do you know more about that? >> yeah. it's additional fencing in some areas and additional -- and two security cameras. >> okay. fencing and security cameras? >> yes. >> all right.

thank you. >> relatively simple. >> colleagues, any other questions or comments? >> just a quick comment. this is commissioner paulsen. i'm just very pleased, as i've been on this commission, to know that the talent of being able to monitor a major infrastructure, you know, can deal with the type of questions that we've had, and it's, like, you know, like, any construction site, there's always going to be, no matter how well everything is built, which, of course, in the bay area, is usually so incredibly well bit, there's also a monitoring process and punch lists and what-have-you are based on forces that nobody can ever anticipate. and the sfpuc is enriched with the talent to -- and that the sfpuc is enriched with that

talent to take care of this is just -- it's questions about what the government is supposed to be about, so i'm proud to be a part of this in this particular area of infrastructure, so thank you. >> thank you for that comment. i will pass that on. >> thank you. >> i actually -- madam president, i actually wanted to -- katie, thank you so much for your presentation. it was very informative. i want to second the comments that president maxwell made on erosion, and i would like to see some more information on that, so if you end up putting them together, i would appreciate if you can share with all of us. thank you. >> yeah, absolutely.

>> madam secretary? >> members of the public who wish to make comments on item 7-b, the water quality report, dial 415-655-0001, then enter meeting i.d. to raise your hand to speak, press star, three, and i'd like to note that system 7-b was called out of order, and it's for the water system program quarterly report. >> moderator, do we have any callers? >> operator: yes, madam secretary, we have one caller

in the queue. >> clerk: thank you. >> operator: caller, please go ahead. you have two minutes. >> this is david pillpel again. i would like to see items that are presented posted on the website afterward. i can follow up with don on that. i also wanted to note that i chaired the p.u.c. citizen advisory subcommittee for a year, so when there are events that recognize project milestones and completion, particularly if they have been in the works for a long time, it would be nice to be invited or included. not just me, but there are a number of people, former staff and c.a.c. members who should

be invited to those events. despite that there's a virus out there, we are still seeing projects to completion, so just wanted to mention that. thanks very much. >> clerk: mr. moderator, are there any other callers? [inaudible] >> operator: go ahead, caller. i'm sorry. two minutes. >> thank you. commissioners, this is ali altahar. if you remember the c.s. 910, which is the construction management services that i won fair and square, and if you remember also how you tried to derail that contract by contacting a designer that was

involved in the design of some of those processes under my contract, and you tried to give them the work directly not only violated the ethics code, you also violated the conflicts of interest by allowing a designer to conduct their own construction management design and connection. shame on you, katie. this is why the corruption is so embedded in the p.u.c. because of your kind and because of the conduct of yourself. >> operator: thank you, caller. madam secretary, there are no more callers in the queue. >> clerk: thank you. [inaudible] >> clerk: public comment on item 7-b.

>> can we go to the next item? >> clerk: yes, item 7-a. [inaudible] >> next slide. this table shows a summary of the project costs forecast compared to their 2018 approved budget. the projects are grouped into categories. as you see, there are many projects with forecasted costs that exceed the 2018 budget.

know that these forecasted costs are within the 20 to 30 ten-year c.i.p. in march, we will be bringing you you a recommendation to rebaseline these programs so the budget can be consistent with the budgets that were approved in the ten-year c.i.p. in 2020. next slide. this table summarizes the number of projects that are forecasted to exceed the 2018 approved schedules. again, there are many project that's have exceeded the approved schedules by more than six months. this is for a variety of reasons that are specific to each project. over the past year, we have carefully analyzed the project's scope, schedules, and budgets, and we recommend revising many of these to accommodate our current resources and permitting and contracting restrictions. we will be bringing you our

recommended rebaseline program for your approval in march. next slide. so some highlights of the reporting period. in general, we still are having some minor schedule impacts due to the covid safety requirements, but not too bad. and i shared with you, what you're seeing in this will be the same that we propose to you when we come back in march to propose the new baseline for this program. and i'll skip the rest because i have slides for each individual project, so let's go onto the next slide. so this is the regional water project, and why don't we go to the next slide. so the sunol project, this

gives you an idea of the breadth of what's needed. the san andreas number two, the completed construction of over one mile of pipeline that was completed in san bruno. at this time, the creditor's completing -- the contractor's completing punch list items. this line carries water from the harry tracey treatment plant to several parts of san francisco. this project was completed on time and on budget, even with several times going through very environmentally sensitive habitats.

next slide. the crystal springs pipeline is in early planning stage and undergoing corrosion assessments and geotechnical testing. next slide. the southern boulevard ridge extension, we are just waiting for the approval of the environmental impact report. the planning commission is reviewing our response to public comments documents that was submitted to them last quarter, so we hope as soon as we can get approval, we'll get this project out to construction. for the sunol long-term improvements projects, there are two contracts. the first contract is the sunol yard and shops, and that contract was closed out during the quarter. for the watershed center, the walls are being erected, and this picture shows the lovely architecture that are being put

on those walls. they're really doing a great job out there. a few additional native american features were found, and these are being handled appropriately as i've noted in past reports, and the arts exhibit continues. next slide. so this is an example of some of the art and exhibits that are being considered at this time, so very exciting projects. and next slide. and now i'll cover some highlights of the local program. next slide. the [inaudible] and the contracts are approaching completion. again, there's just a lot of close-out items to do, and starting up the wells and converting them over to the potable water. right now, they are feeding the irrigation systems in golden gate park. next slide. and the sister project to this is the san francisco west side

recycle water project because when this project's done, this will feed the irrigation in golden gate park, and we will convert the groundwater to potable system. for this project, the most of the building structures are completed at the oceanside water pollution control plant, and the treatment system is being installed, and they're also making improvements to the building structures. next slide. the college hill reservoir project has completed design, and we anticipate this will go out to bid in either this quarter or in q-4, so it's a great one to get out to the streets. next slide. and our main replacement program, it never ends. continues to go on. we have 12 projects in construction right now. the geary street project was

completed during q-2, and i think there's going to be a couple other projects going out to bid in the next project. and that's my presentation, and i'm happy to take any questions. >> any questions? i have a very [inaudible] rollins road building that we just purchased, and i think at some point, you were going to have staff in that building, and then, you changed your minds and decided to [inaudible] so why was that? >> the rollins -- you want to recover that, michael? >> yeah. we purchased -- we leased rollins road for several years, and then, we purchased it. we went through the exercises of rebuilding the millbrae yard and then went through the procedure of removing them back to millbrae yard.

so they're actually planned for their movement over there in a couple of years. >> thank you. all right. any further questions or comments, colleagues? seeing none, then, thank you. >> thank you. >> madam clerk, public comment on item 7-a. >> clerk: members of the public who wish to make comment on item 7-a, water enterprise capital improvement program quarterly report, dial 415-655-0001, enter meeting i.d. 146-039-1469.

press pound, and pound again, then press star, three to enter the queue. will moderator, do -- mr. moderator, do we have any callers? >> operator: madam secretary, we have one caller in the queue. >> this is ali [inaudible] please check your records. that contract was signed about $400 million, so 800 from 400, that's, what, 200% increase, and you call that -- you call that keeping the project under budget, keeping the price? now, the reason for this is seeking is confidence of people like katie miller, todd kelley,

and others. 200% increase, and you are telling the public that ratepayers, that we are keeping our projects under control, under budget. this is -- this is amazing. do you really believe those statements that are being made? do you believe someone like kate miller who is willing and has tried and actually has done it, to call the designers to do the p.m.s, and i had a contract that i won fair and square? it's the same story all over again. please wake up, commissioners. thank you for your time. >> operator: thank you for your comments. madam secretary, there are no more callers in the queue. >> madam president, that concludes my report. >> item 7-c, you have nothing to report? >> no. >> and madam president, we don't typically engage, i understand that, but just to be clear, katie was not involved

in the calaveras dam project. a lot of unknown sites factors there, but it's not katie's issue. >> thank you. madam secretary, next item, please. >> clerk: madam president, your next item is item 8, new commission business. >> colleagues, any business? seeing none, then, madam secretary, next item, please. >> clerk: your next item is item 9, consent calendar. all matters listed hereunder constitute a consent calendar, are considered to be routine by the san francisco public utilities commission and will be acted upon by a single vote of the commission, there will be no separate discussion of these items unless a member of the commission or the public so requests, in which event the

matter will be removed from the calendar and considered as a separate item. >> any items that you would like to see taken off the calendar? no? seeing none, madam secretary, please open this item up for public comment. >> clerk: members of the public who wish to comment on this matter, dial 415-655-0001, meeting i.d. 146-039-0630, pound, pound. mr. moderator, are there any callers? >> operator: madam secretary, there are two callers. first caller, your line is open. you have two minutes to speak to item 9. >> eileen [inaudible] san francisco coalition neighborhood, speaking on my own behalf. i am reqi