>> after my fire in my apartment and losing everything, the red cross gave us a list of agencies in the city to reach out to and i signed up for the below-market rate program. i got my certificate and started applying and won the housing lottery. [♪♪♪]

>> the current lottery program began in 2016. but there have been lot rows that have happened for affordable housing in the city for much longer than that. it was -- there was no standard practice. for non-profit organizations that were providing affordable housing with low in the city, they all did their lotteries on their own. private developers that include in their buildings affordable units, those are the city we've been monitoring for some time since 1992. we did it with something like this. where people were given circus tickets. we game into 291st century in 2016 and started doing electronic lotteries. at the same time, we started electronic applications systems. called dalia. the lottery is completely free.

you can apply two ways. you can submit a paper application, which you can download from the listing itself. if you apply online, it will take five minutes. you can make it easier creating an account. to get to dalia, you log on to housing.sfgov.org. >> i have lived in san francisco for almost 42 years. i was born here in the hayes valley. >> i applied for the san francisco affordable housing lottery three times. >> since 2016, we've had about 265 electronic lotteries and almost 2,000 people have got their home through the lottery system. if you go into the listing, you can actually just press lottery results and you put in your lottery number and it will tell you exactly how you ranked.

>> for some people, signing up for it was going to be a challenge. there is a digital divide here and especially when you are trying to help low and very low income people. so we began providing digital assistance for folks to go in and get help. >> along with the income and the residency requirements, we also required someone who is trying to buy the home to be a first time home buyer and there's also an educational component that consists of an orientation that they need to attend, a first-time home buyer workshop and a one-on-one counseling session with the housing councilor. >> sometimes we have to go through 10 applicants before they shouldn't be discouraged if

they have a low lottery number. they still might get a value for an available, affordable housing unit. >> we have a variety of lottery programs. the four that you will most often see are what we call c.o.p., the certificate of preference program, the dthp which is the displaced penance housing preference program. the neighborhood resident housing program and the live worth preference. >> i moved in my new home february 25th and 2019. the neighborhood preference program really helped me achieve that goal and that dream was with eventually wind up staying in san francisco. >> the next steps, after finding out how well you did in the lottery and especially if you ranked really well you will be contacted by the leasing agent. you have to submit those document and income and asset qualify and you have to pass the

credit and rental screening and the background and when you qualify for the unit, you can chose the unit and hopefully sign that lease. all city sponsored affordable housing comes through the system and has an electronic lottery. every week there's a listing on dalia. something that people can apply for. >> it's a bit hard to predict how long it will take for someone to be able to move into a unit. let's say the lottery has happened. several factors go into that and mainly how many units are in the project, right. and how well you ranked and what preference bucket you were in. >> this particular building was brand new and really this is the one that i wanted out of everything i applied for. in my mind, i was like how am i going to win this? i did and when you get that

notice that you won, it's like at first, it's surreal and you don't believe it and it sinks in, yeah, it happened. >> some of our buildings are pretty spectacular. they have key less entry now. they have a court yard where they play movies during the weekends, they have another master kitchen and space where people can throw parties. >> mayor breed has a plan for over 10,000 new units between now and 2025. we will start construction on about 2,000 new units just in 2020. >> we also have a very big portfolio like over 25,000 units across the city. and life happens to people. people move. so we have a very large number of rerentals and resales of units every year. >> best thing about working for

the affordable housing program is that we know that we're making a difference and we actually see that difference on a day-to-day basis. >> being back in the neighborhood i grew up in, it's a wonderful experience. >> it's a long process to get through. well worth it when you get to the other side. i could not be happier. [♪♪♪] >> 7 and a half million renovation is part of the clean

and safe neighbor's park fund which was on the ballot four years ago and look at how that public investment has transformed our neighborhood. >> the playground is unique in that it serves a number of age groups, unlike many of the other properties, it serves small children with the children's play grounds and clubhouses that has basketball courts, it has an outdoor soccer field and so there were a lot of people that came to the table that had their wish list and we did our best to make sure that we kind of divided up spaces and made sure that we kept the old features of the playground but we were able to enhance all of those features.

>> the playground and the soccer field and the tennis fields and it is such a key part of this neighborhood. >> we want kids to be here. we want families to be here and we want people to have athletic opportunities. >> we are given a real responsibility to insure that the public's money is used appropriately and that something really special comes of these projects. we generally have about an opportunity every 50 years to redo these spaces. and it is really, really rewarding to see children and families benefit, you know, from the change of culture, at each one of these properties >> and as a result of, what you see behind us, more kids are playing on our soccer fields than ever before. we have more girls playing sports than we have ever had before. [ applause ] fp >> and we are sending a strong

message that san francisco families are welcome and we want you to stay. >> this park is open. ♪♪ >> when i first started painting it was difficult to get my foot in the door and contractors and mostly men would have a bad attitude towards me or not want to answer my questions or not

include me and after you prove yourself, which i have done, i don't face that obstacle as much anymore. ♪♪♪ my name is nita riccardi, i'm a painter for the city of san francisco and i have my own business as a painting contractor since 1994 called winning colors. my mother was kind of resistant. none of my brothers were painter. i went to college to be a chiropractor and i couldn't imagine being in an office all day. i dropped out of college to become a painter. >> we have been friends for about 15-20 years. we both decided that maybe i could work for her and so she hired me as a painter. she was always very kind.

i wasn't actually a painter when she hired me and that was pretty cool but gave me an opportunity to learn the trade with her company. i went on to different job opportunities but we stayed friends. the division that i work for with san francisco was looking for a painter and so i suggested to my supervisor maybe we can give nita a shot. >> the painting i do for the city is primarily maintenance painting and i take care of anything from pipes on the roof to maintaining the walls and beautifying the bathrooms and graffiti removal. the work i do for myself is different because i'm not actually a painter. i'm a painting contractor which is a little different. during the construction boom in the late 80s i started doing new construction and then when i moved to san francisco, i went to san francisco state and

became fascinated with the architecture and got my contractor's licence and started painting victorians and kind of gravitated towards them. my first project that i did was a 92 room here in the mission. it was the first sro. i'm proud of that and it was challenging because it was occupied and i got interior and exterior and i thought it would take about six weeks to do it and it took me a whole year. >> nita makes the city more beautiful and one of the things that makes her such a great contractor, she has a magical touch around looking at a project and bringing it to its fullest fruition. sometimes her ideas to me might seem a little whacky. i might be like that is a little crazy. but if you just let her do her thing, she is going to do something incredible, something

amazing and that will have a lot of pop in it. and she's really talented at that. >> ultimately it depends on what the customer wants. sometimes they just want to be understated or blend in and other times they let me decide and then all the doors are open and they want me to create. they hire me to do something beautiful and i do. and that's when work is really fun. i get to be creative and express what i want. paint a really happy house or something elegant or dignified. >> it's really cool to watch what she does. not only that, coming up as a woman, you know what i mean, and we're going back to the 80s with it. where the world wasn't so liberal. it was tough, especially being lgbtq, right, she had a lot of friction amongst trades and a lot of people weren't nice to

her, a lot of people didn't give her her due respect. and one of the things amazing about nita, she would never quit. >> after you prove yourself, which i have done, i don't face that obstacle as much anymore. i'd like to be a mentor to other women also. i have always wanted to do that. they may not want to go to school but there's other options. there's trades. i encourage women to apply for my company, i'd be willing to train and happy to do that. there's a shortage of other women painters. for any women who want to get into a trade or painting career, just start with an apprenticeship or if you want to do your own business, you have to get involved and find a mentor and surround yourself with other people that are going to encourage you to move forward and inspire you and support you

and you can't give up. >> we've had a lot of history, nita and i. we've been friends and we have been enemies and we've had conflicts and we always gravitate towards each other with a sense of loyalty that maybe family would have. we just care about each other. >> many of the street corners in all the districts in san francisco, there will be a painting job i have completed and it will be a beautiful paint job. it will be smooth and gold leaf and just wow. and you can't put it down. when i first started, it was hard to get employees to listen to me and go along -- but now, i have a lot of respect.you.

>> what do you think about working at an airport and i love it is busy all the time. >> we want it to be an those away was this is a venture if i didn't love it i'll be an accountant. >> we want the experience that is a non-airport experience the negative stigma we're trying to erase that. >> everything is in a bad food to excite them about the food and they have time to learn about us. >> people are imitated by traveling and the last thing to do is come to a place fill of chaos. >> telling me how the extent of

napa a farms came about. >> it was a vision of the airport director he had a suspicion of a really cool gourmet speciality market locally friendly products this market local flavors this is the best. >> can we get a little tour. >> absolutely (laughter) ♪♪ ♪♪ >> so first on our tour. >> we have the clock we like to call it. >> this is coordinating it is made in san francisco. >> what about the customer presence. >> we like to get the permanent farther i love the cappuccino and you have to go to multiple places for the cupcakes the cup

a cakes from kari's people want to live here they're longing phone call for one thing in one spot in you know anything about san francisco the cheese the most popular cheesy think a lot of the people from the west coast say so this the real san francisco sour dough and they're curious. >> you find people respond to the idea of organic and absolutely. >> this is autumn. >> thank you, thank you and there's a lot of personal touch. >> i see san francisco. >> it's very hands on. >> what's the most popular items. >> this is quite surprising our fresh jotting this is the chronicle special a bowl of warm oats and coconut that's mites

farther. >> and speaking of drinks tell me again the cocktail scenes is that one, the things your known for . >> the cocktails are fantastic. >> really. >> fresh ingredients we don't have a mixture it to order this is our marcus bloody mayor. >> farmer's market bloody mary the bloody marys in the airport are great shikz it up. and then we're going to garnish it with olives. and some lime and a fresh stalk of selly. right on.

>> we like