public safety. so it's time that we listen to the people of the city, it's time that we put aside our ideaology and politics and the community of tenderloin and entire city, depends on it. thank you for being here today. [applause]

>> flyshaker pool was a public pool located on sloat boulevard near great highway. it operated from 1925 to 1971 and was one of the largest pools in the world. after decades of use, less people visited. the pool deteriorated and was demolished in 2000. built by herbert flyshaker, pumps from the pacific ocean that were filtered and heated filled the pool. aside from the recreational activities, many schools held swim meets there.

the delia flyshaker memorial building was on the west side of the pool. it had locker rooms with a sun room and mini hospital. in 1995, a storm damaged one of the pipes that flowed to the ocean. maintenance was not met, and the pool had to close. in 1999, the pool was filled with sand and gravel. in 2000, the space became a spot for the san francisco zoo. these are some memories that many families remember swimming at flyshaker pool. welcome

to the government over sxiet audit committee i'm dean preston joined by vice chair stefani and supervisor connie chan. the clerk is stefani cabrera. we want to thank the team at sfgovtv for staffing this meeting. any announcements. >> convening hybrid meetings allow in person attendance and public comment providing public comment via teletwoen equal access is essential and taking public comment as follows. first taken on each item on this agenda. those in person will speak first and take those on the phone

line. for those watching 26, 28, 78 or 99 and sfgov.org the number is streaming on the screen it it is 415-655-0001 upon then access code: 2485 401 2082 ##. you will be moued and in listening mode only. when your item come up and comment is called. those in person lineup and those on the phone dial star 3. if you are on your phone remember to turn down your tv and listening devices. we will be taking public comment freshman those in person first and then the public comment line. you may submit comment in wroit nothing either of the 2 ways.

e mail them to me. if you submit comment comment via e mail tell be forwarded and part of the official file. you may send written comments to our office in city hall at 1 dr. carlton b. goodlett place room 244, san francisco, california, 94102. items acted upon today will appear on the agenda of april fourth unless otherwise stated. thank you. . >> thank you, madam clerk. and we were joined by supervisor safai who ises addressing item one but may be a request we call item -- 2. would you like you to call item

one, first? >> thank you. and go ahead and call item 1. joanne ordinance amending the police code require awarding authority following the termination or end of a contract for security or building maintenance in san francisco to provide nochlgz facilitate the contractors retention of ending condition tractor employees to strengthen enforcement the city attorney or grieved employee to bring a civil action for strength -- and enforcement authorizing office of labor enforcement for rules, investigate possible violations and other final relief including back pay. penalties. cost of investigation and interest and establish procedures for a person subject to an investigation to feel to the determination of a violation. member who is wish to provide comment call 415-655-0001,

access code: 2485 401 2082 ## then press star 3 to enter the queue. the prompt will indicate you raised your hand wait until you have been unmuted and you may begin your comments when we go to public comment. why this item is sponsored by supervisor safai. he will take the lead on this. i do want to welcome supervisor safai to the committee and welcome miranda from local 87 and pat from olse. >> thank you, chair. preston. clothes i'm here to discuss the worker protection act. our law that requires private

company for janitorial security and building maintenance employee in the event a contractor changes. and that has happened on a frequent base as the economy has gone down this . is ensure consistent and reliable security. janitorial and maintenance service system an importance to the health and safe operations of commercial buildings in san francisco. over the years the model of who contracts for building services evolve. so that in many instance individual building upon tenants are now responsible for the service where in the past used to be the build being owners themselves. this was exe.ified by what happened at 1355 market street. san francisco's twitter headquarters. the building owner correct low noted that they were not the awarding authority and it was

twitter the tenant. twitter terminated the contractor then refused to provide information on the successor contractor making impable for workers to remain on the job and know who was going to replace the previous contractor. what this ordinance does is it will ensure better enforcement of the police code article 3c and more just outcome for workers covered by this article and their families when employers change a contractor without adequate notice as required by law this is per bespective only tell fix the weaknesses in the law in 3 ways. requires the awarding authority, the company this hires the janitorial firm to provide the name of the successor contractor

within 3 days of hiring the successor. that is on page 4 lines 14-16. if they have not hired a successor within 10 days and the terminated contractor provides the list of employees to the awarding authority who has the duty to provide it to the new company that is page 4 lines 21-23. the second important thing this legislation accomplishes is to provide for the administrative enforcement by our office of labor standards and enforcement. currently the only way to enforce the law by private lawsuit from an employee. that's currently what we are do on page 6-8 and 9-11. layout enforcement ability this . is important because lawsuits are expensive. they use the money of the

members from their respective unions that are upon often times used to provide security to those employees and often can take a long time. administrative action to order back pay and restitution and even just contracting the awarding authority are faster and more like low to deliver justice quickly. for employees. third,ment law allows the city attorney to act on behalf of workers page 8-9. i'm impressed boy matt goldberg and the worker's rights team this board fund instead budget and the city attorney asembled. getting a letter from the city attorney sometimes works wonders when dealing with anyone when we want a company to comply with this law. and finally i will offer

amendmented to correct and clarify technical issues after public comment. this is why we are here to strengthen this crucial law and ensure workers when they are displaced and lose jobs have a just transsxigz get justicement now let's hear from the workers and representatives is it okay we will have brief comments from [inaudible] the secretary treasurer of the labor council and pedestrian seiu local 87. >> thank you. welcome. were >> good morning and thank you supervisor safai and thank you committee members and supervisors for listening to us today. it does not come as a shock. we ended our 2022 in dire straights we had about 60 something members affected by

watching this closely since late summer and in october -- the twitter charge came in with a sink in his hand and said we would clean everything out. we asked the tenants, management of the building, should we be expecting anything to warn our families. sometimes warning help in financial decisions that our members make as far as obligation. we have been told not to worry. i want to say because i keep hearing super supervisors say they should not got a tax break. twitter should not have come inform back when we were one of the few unions meaning there were 3 unions that supported twitter coming into and getting a tax break because we had seen that from the 2008 crash, our members lost jobs over night. and so we supported that.

one of the things this legislation will help us is that when this legislation was written. it was like once we started facing twitter it became the carriage in front of the horse. because the law was a lot older than what we now neechltd right? and so the olsc could not enforce combchlg could not use the law or hammer to defends workers that we represent in the private sector. and so this legislation needs that upgrade for there to be enforcement. it was frust ritting and infuture futureiating that this person gets, way. we hope with this legislation we have not still recovered all the jobs we lost this company hired and fires 2 more jan terrorial

companies after our members were fired. and our members are still recovering. tell be an among and a half before everybody runs out of unemployment benefits. their insurance republican out in january. we hope this legislation will help to protect workers. i know this being in san francisco some folks say why fight to be a janitor there is a huge distinction a union janitor and working without a contract. there are many protections. and so now we are trying to going through the same thing worrying tech companies throughout the city. i understands the decision are top downful people victim to understand this our members remember upon given this essential title to be guilty to come back to work during the pandemic. put us in a tough position we saw 32 of our members die during the pon demmic.

our members and their families on their loss it wasbers to be instead way they have been now, it is -- we hope this legislation will help protect wars in the private sector nonunion or union but law in place that will help protect them. i hope you will consider and recommend this legislation. thank you. >> thank you. supervisor safai. i don'ting so. mr. mullgwen or someone is here to answeriel questions but i don't believe unless you have something for them i wanted make

a note we have someone here to answer question fist we have any. i have amendment it is i can read. >> deputy director i'm happy to answer questions. why thank you so much. supervisor safai before you go to amendments i had one question. >> sure. i don't know if the city attorney or -- questions. i fully support what i are doing this . is excellent and need. i want to make sure that i think i'm read thanksgiving right. i wanted to ask deputy city attorney if i'm correct. i want to make sure we have a private cause of action system now. where an grieved employee can bring a case and supervisor safai identified bear scombrers it is essential we have olsc and the city able to enforce.

sometimes when the city can act it imposes restrictions on private act ors they have to exhaust a remedy. go through the city first before they can sue. my read is this does in the do this there is nothing about the tools creating for the city that would limit an grieved employee from bringing a case. i want it make sure i read that right >> deputy city attorney, i agree with that that is my understanding as well this was intebldzed add additional options now to preclude or limit the original option. >> perfect. thank you. and with that clarification would like to be add as a cosponsor. >> thank you and go ahead supervisor safai with amendments. >> we can dot amendments go ahead and take public comment. >> supervisor chan is on the roster. sorry. >> thank you chair preston and justmented thank supervisor

safai for his leadership i seen frustration in our janitor workers. i am grateful that he has been working on this relentlessly. he has mentioned this even while it was happening and i thank you you have been try to find different ways to really support the workers. with that, i want to say, thank you and i would like to be add as a cosponsor as well. >> thank you. >> thank you. supervisor chan. vice chair stefani >> thank you, chair preston i want to thank spierz safai for this legislation. i thought it was rep hencible what elon musk did, it made me sick we need more protection on the books i'm happy to support this and i would also like to be add as a cosponsor. >> we have unanimous cosponsorship here. and why don't we open up the item for public comment.

>> thank you, mr. chair. are there members withhold like to comment for item 1, lineup to your right along the curtain wall. remote call in members press star 3. for those on hold. continue to wait until the system indicates you have been unmuted. each speaker is limited to 2 minutes for this item. if you notoriety chamber and like to make comment on the item approach the podium and begin your comments. >> you may begin. >> good upon morning. thank you for supporting our janitors and as always thank you supervisor safai for this legislation. andir hope it will pass. >> thank you. i'm one of the representatives local 87. before then i was a janitor. i was actually there when we

remember fighting against facebook protesting then for a week and a half, 24 hours and then once i became part of local 87 i was behind the members of twit exert out there. i again thank you all for this spchlt this means a lot. our members have been suffering a lot and they need all the help they can get. so being there i understand the helplessness this will help out a lot. thank you very much for this support. thank you. are there others in the chamber this would like to peek to this item. we gallon to our public comment line. there are zero speakers in the queue >> thank you. public comment on this item is now closed. supervisor safai i understand you have amendments. >> yes. >> 3 amendments they're technicality and clarifying. page 2 line 16 deleting, and,

clir foil it is all 3 steps of wed. line 21, deleting 21. 2, it is in the a correct code section. page 6 and 47, when enforcement can occur i add these moved to the full board. >> thank you. >> thank you for your leader ship on this i like to move the amendments and also in the same motion it move the item as amended to the full board with recommendation. >> call the roll. >> vice member stefani. >> member chan. >> aye. >> chair preston. >> aye y. there are 3 aye's

>> thank you madam clerk and supervisor safai. >> item 2. >> item upon 2 resolution urging internet service providers at&t, verizon, comcast and others to provide afford believe internet to seniors and people with disabilities. members who wish to provide comment should call 415-655-0001, access code: 2485 401 2082 ##, then star 3 to enter the speaker queue. >> thank you. and today we are hearing the resolution i authored calling on

the big evaluate internet service providers to provide affordal interpret connections to seniors and people with disabilities and other low income inference fremantles we will hear from senior disability action on their work to elevate their importance for internet access through the free wifi cam sxan from some of the biggest internet service providers and the city departments that are working to bridge the digital devied. i want to thank my cosponsors which are -- supervisors chan, melgar, robe and walton this this item. i think we all agree that high speed internet is increaseingly central. something this was not in the not past viewed as a luxury. now is more of a necessity for

the basicing functions for families and students and small business. small businesses can many of them not exist without high speed internet access to health care. depends on internet access. and yet even in our wealthy city in many ways we have huge swaths of the population that lack access to an internet connection. cannot afford options available. fwhon 8 residents of our city are without high speed home internet service. one in 7 public school families don't a home computer. fwhon 7 residence denials lack basic digital literacy the

federal program referred to acp, which has only about 25% of the estimated 126,000 eligible san francisco households. oldsmobiling 25% are enrolled in the federal program. in the upon tenderloin we have estimated 3, 500 eligible that are not registered. in western edition over 2600 people eligible but not registered for the acp program. we got a lot of work and our hope in this hear suggest to make people away through the hearing of the programs and the way in which they can sign up for them and enroll in them. senior disability action you will hear more from then them their free campaign a multiyear organizing effort to address san

francisco's divide with focus on low income seniors and people with disabilities who are often left behind on when it come to internet acsthesz is concerning with the rapid digitization of service this we have seen during the pandemic. you know there is some good news. we'll hear more details from the providers and fda in response to that campaign, by sd a and alis at&t early last year partial low met the first of fda's 5 demands lowering the cost of the program and increasing speeds of the at&t access program. this made the program free for people who questions of law foil for the internet subsidy the acp program. and they lowered the cost of the

cheapest plan tr 50 to sdmirt there it is a 30 dollar federal subsidy that he knead fro for folk who is had to pay for internet access. that was a positive step and advocates were excited by that. there are other demands that have not been met and wanted through the resolution to push to seat demands met. i want to be clear that all of the solutions to providing reliable, faster and cheap are wifi for low income residents in san francisco don't sit with the private companies we'll hear from which i invited ocd and department of technology as well to speak to their work and have them we in on the gaps where the private market is not filling the needs and what dt and ocd

are doing through the housing program. the san francisco digital equity report than i will talk about and collaboration on the sf tech council and more. i think this is an area i hope that everyone agrees that access to the most vulnerable commune member system essential and that through the hearing today and the resolution we will learn more from the work and collaborateerations with the large internet service providers and the city to work toward achieving the important goals of the free wifi campaign. so, with that, i would like to invite some presenters up. we have a number of presenters, we are going to set a clock and tell you when your time is up. we may have questions for you but i ask everyone to stick to the what is the 5 minutes per

presenter. tell be a couple minutes longer for sd a they have a 7 minute vomit i welcome up we will play a video. speak into the microphone the vo is queued on the public upon laptop. [i'm 81 years old. public policy director for independent living resource in san francisco and also with the

disability. [playing video]

>> we wanted start that vo with our members they have been leading this campaign. focusing the efforts and leading the charge. and take a moment to say, thank you to supervisor preston for hold thanksgiving hearing sponsoring this resolution and the cosponsor as well. thank you to members of the committee and the staff here today for hosting us. i'm peter efys an organizer with senior and disability action. working on this campaign for a few years >> i'm [inaudible] i'm organizing a senior and disability action, good to be here. >> stefani, can we pull up the presentation now. upon excellentful >> before we get into the meat of today's presentation i want to give context for how we got here. >> today as we discuss this resolution, we are focused on

the issues that really came up in spring 2020 and on the pandemic exacerbated the dig at that time divide. supervisor preston spoke to the core of the issue and the many reasons why this is important to address. today, as we discuss this resolution our focus will be this:when more can internet service providers do to brooden access and fight for digital equity in addition to taxpayer funds initiatives how can they go further and redirect other funds to community investments. and of course we want to mark some of the signs of progress shown along the wachl service providers participating in the acp, making improvements to low cost plans available. our members meeting withatate california president rhonda johnson who noted at&t's interest in getting congress to

expand acp eligibility it would meet costs of living and invest nothing partners. and we are glad to have many of those large acp representatives in the room with us today. representatives from 3 of the counsel row's largest internet service providers the 3 this have operation in san francisco. we believe that the learning rfp's with resources have a leading role to play fair access to quality internet. and we also believe providers have a role it play and the city government does as well. i'm sure we will hear about dt and ocd with monkey brain. the local provider. i will pass it on to give us more on the issue. >> we 4 barriers to internet access in the city with members. the first is acp under

enrollment. supervisor preston mentioned a third of house holds are eligible under a quarter are enreasonable doubt. acp does in the meet the needs of san francisco. in san francisco low income is under 80% of income by hud and sfmta. there is red lining issue number 3. digital red line example can be seen on the map. red zones are high speed. green are low speed zones. in high speed tested on the ground the speeds were slow. we want to make sure for profit and small are land lord owned buildings are included and plans for universal high speed internet. language bear year, we conditional ignore. in san francisco zip codes are schein china choun. russian and knob hill have the highest rates of limited english and slow acp take up rates.

we want to emphasize language could be simple. website could be available in chinese. they are only available in english and spanish. chinese call options possible to add on the phone when calling for tech support. >> thapg thank you. gives context for the conversation. i'd like to say a bit about why we believe the large rfp's have i greater role. with operating revenues 100 and 200 billion dollars a year they have resource at their disposal. a lot of the resources tens of billions of dollars devoted to payments to share holders or funding stock buy backs. worth noting that on average, stock holders in the u.s. are

wealthier than the pop lipgz. when we look at payments to share holders versus resource devoteed giving become to the communities donations to important work, we find the amount given in donations 1-12% of the amount paid in dividends. gives confidence more can be done. that's how we come to calls for action today. to end digital red lining urging isp the learning 3 at&t, comcast and verizon, to target intentional invest to infrastructure in under served community and partner the city and community organizations to implement a coordinated prop to taxling the up grids that will be necessary for the hurdled that will come up. can meet the needs by expanding eligibility to and subsidize being their programs. to make sure all have access

they can devote resources. [inaudible]. we are looking at 40,000 per building, 35 million. this mate from the 2015 city sudden front connectivity plan we welcome updated numbers. however this is in the a huge ask either way and not much of a dent in the billions we are looking at. with more data we can give a more precise estimate of the cost in a level this meets the needs of sudden front but 2 to 3 will mission an among seatbelt access could be subsidized up to 80% ami. no costs should be covered by a provider shared and addressed collectively. passing this resolution san francisco can be a leader on digital equity. lay the ground work to undo red

line and build an inclusive internet. we expect to hear pr more about efforts and we are hope to hear about which can be be expanded and had new initiatives companies will address the issues. thank you for the time looking forward to the conversation and soing when we can do together. >> thank you very much. . if okay with colleagues i my shope we go through the presentations and ask questions, police stick aroundful next up and as00 autofirst presenters referenced. the 3 providers who are here and representatives of those providers are the 3 biggest in san francisco. nationally. they are 3 of the there is one other in that top 3 they don't deserve. the 3 we will hear from at&t,

verizon and comcast other 3 biggest here and i will welcome them up one by one in no order. i want to say there is over lap between the present anticipations understandablely. we don't need you to repeat the criteria we don't need hear from 3 different companies the same criteria for the federal program. i want to reminds the public you can look on the website for and see the full presentations from each the provide scombers would urge them to stick to the main points you want to elevate here in the hearing. first up and i should say i want to thank all 3 for their coprescription and participation in being here today. kim blackstone direct of external affairs for at&t. welcome. you have the floor for 5

minutes. >> okay >> can you see it, what am i doing wrong? i don't have share third degree information with the advocates and appreciate the opportunity

now. >> in 2021 at&t made a 2 billion dollars commitment to address the digital divide including low cost offers in participation and connected learning program and a digital literacy course we developed for students for new digital learners i will talk about this in a minute. >> they have the acp program. 30 dollar subsidy toward your bill. and your and talked about this, the criteria to participate is set by guidelines. it is a 2 step process what the federal program requires. first go on 39 get your acp eligibility confirmed. once approved call at&t to have

that 30 dollars subsidy applied to your bill. why so we made a commitment to spread the word on this programful partnered with community technology on a number of enroll am events throughout the city. where we have 6 at&t bilingual. niece a tech pop up and got more people enrolled in the program. you see the different place we were last year. >> and that work has paid off t. is in the a huge number, san francisco does lead the 9 county bay area counties in participation. we definitely want to see this number grow and we are committed to per inning with the partners to continue to spret spread the word. i shared the information how to join and get qualified with the supervisors and nonprofit partners san francisco school

district and participate state wide with the california department of technology efforts to advance acp and will be participating on acp day on april 22 nldz. iot next slides talk about the access program and what happens when you are qualified and have the access program. you get 3 internet. i have information on how to do this. in membership languages with me today should you need temperature i shared that with the supervisor offices as well. >> okay. in san francisco consumers are luck tow have a wide variety of different price points and speeds. men companies offering wireless and also wired internet service. here are a few of them. >> and our connected learning program this is big for us. part of the 2 billion dollars commitment. we have done a few things as far

as opening 20 connected learning centers. we have one in san francisco. we also partnered with dig opportunity to provide refurn devices train to student who is need it. we have partnered american public library association to develop a curriculum of upon 20 courses for new digital citizens who are kinds of getting the hang of temperature everything from how to sends an e mail to navigate the web. we also developed the achievary a free learning platform for student who is fell behind during the pandemic for precool or k-12 students. connected learning center suspect in visitation valley at the asian pacific american municipality center. provides free internet. new computers and digital literacy content and employees

volunteer at the center for events and workshops and our cw a members involved in this volunteerism we are proud of it. last year i got to donate devices to 2 different programs that are very near and dear to san francisco. 250 laptops wents to the media education program. 2 five the writing center in mission bay and the tenderloin. >> we support digital inclusion in many other ways with many organizations throughout san francisco. we look forward to meeting new part sdmers spreading the word on the program and see when we can can to address equity together. >> and we have resource for seniors and disabled customers. the lines our staffed 5 days a wake. one 6.

with live human beings and have a language line so they are able to get that information in language as well. at&t has been in the connective business for 147 years. we like to see that continue and look forward to partnering with the city and other organization to try to get as many connected and on line as possible. thank you. >> thank you. mrs. blackstone. next up sofia garcia director of external, fairs for verizon. welcome mr. garcia. have you 5 minutes. >> thank you.

>> good morning supervisors pret prefshth stefani and chan. i'm sofia divorceiat director of external affairs had local engage am in the west working along side my colleagues rudy reyes and christine keen whore you have met with. thank you supervisor preston for call thanksgiving hearing today. >> bridge the digital divide calls for action by industry and all levels of g. at verizon we made it our top priorities core to competitive business strategy and in the a matter of corporate social responsible. digital inclusion is essential it our success and competitiveness of our society. bridge the divide requires action, increasing broad band affordability.

adoption and access. each is voilths to solving the problem before us. greater access noters greater affordability and greater adoption. 2 years ago to this date, supervisor safai called a hear to discuss digital ecquit discuss the accelerating the brood band plan for all americans to have affordable broad band i'm happy to discuss the ways we worked expand access to affordable broadband working with the community for digital community efforts. at verizon we address through affordability. high am quality internet affordable. adoption. helping to ensure more people are proficient to tloif economically in a digital world. one way providing 10 million

young people with skills training by 2030 and another goal is to provide a million small businesses with resources to thrive in a digital economy through the free small business access. we are working with city leadership to expand access. city wide. the internet has changed everything if the way we learning work and play to how we access and manage health care. internet access facilitates social mobility and financial success for community who need it most. believes everyone deserves affordable and convenient internet access. which is why verizon is supportive and committed to the affordable connectivity program and why we made the verizon forward program. with the verizon forward program, customers can get fast,

reliable verizon home internet completely free. acp is designed put the choice in the hands of consumers let's participates to choose their service. there are ways to qualify for the benefits. which we talked b. which is why education and out roach is so important. as we continue to expand out reach with the city and nonprofits. there needs to be emphasis on adoption of the existing benefits. anyone medicaid eligible seniors and individuals with disabilities questions of law foil for it regardless of income. expanding out roach is a key part of the program. provided material to the city including the board of supervisors. emergency management, homelessness and supportive house being, san francisco

housing authority. public library community development collaborateerating with per ins with acp navigators that have cultural and language competencies to better serve their communities is critical. verizon offers language line services in 161 languages to communicate with non-english speakers as well. verizon community's team established to increase, wearness for all community around our 5g home protect with city organizations housing organizations, and cbo's over 80 events in 20 twoochlt this year project to do over 300. we have worked with the number. community based providers serve youth, seniors, individuals with disabilities homeless service providers and many more. >> digital inclusion pricing

started during the pandemic when we recognized students did not have reliable access to technology and connectivity. in cloegz i will share we are committed to partner with you and the city to ensure san francisco has access to reliable internet and i'm happy to take questions. why thank you very much. >> next up dylan young department of government affairs for comcast. welcome mr. young. you have 5 minutes.

>> good morning, chair preston vice chair stefani and supervisor chan for the record, i'm dylan young comcast director of government affairs. thank you for the opportunity talk a little about comcast work

in digital equity. i would like to provide information on 3 things. the participation in the affordable connectivity program and experience and understanding of barriers to adoption. and human prop this we take through community partnerships. i will move quickly -- through the first slide the previous speakers have already covered the federal acp up to 30 dollars per mont. i want to confirm we are proud participate in the acp program. >> in terms of our seatbelt essentials program, this is the largest broadband program 10 million low income folks since 2011. as well as thank you.

a need for low cost high speed internet at home. low cost commute and training. internet essentials address the 3 to adoption. and through this seatbelt essentials program provide 50 speeds 9.95 a month or 100 for 29.99 a month this is covered by the acp benefit for qualified folks there is no credit check or term contract no need for a social security number if you don't want to and accept multiple forms of id. it includes equipment and technician individual to install it at no additional cost. we provide language support of 240 languages including american sign language for enroll am. there is an option to purchase a

low cost laptop with a 1 year warranty for 149 and free skills training at the online learning center. internet serbs is public assistance does not look at income. if someone is on cal fresh or medicaid. school lunch program and many others are all eligible. this slide showing the 9.99 amount has in the changed since we started the program 12 years ago. we know the cost other services, goods and items have increase said. i want to tuck about our impact over more then and there a decade with 10 admissible low income folks connect since 2011. 1 publicity 7 million in california. want to quickly talk about home

internet adoption makes a difference in lives. research shows for you % reduction income based for households with school aged children. and increase in income for customers. >> in addition to meeting the 3 main needs of quality internet connection, a computer as well as lit res we found in a group study this there were these barriers to adoption. gap in aware ness and motivation to apply. gap in information on eligibility. how to apply installation. trust and instruction gaps. china town is an example work with lead torse identify high priority locations, surveying when we get permission and proactive in engaged with china

town meeting and complete a mile stone last fall to visit the primary locations to survey, explore options and greater connectiveivity to serve residents and small businesses. and we had a walk in tour to the locations when in the boiler rooms of wiring. how to bring in lines and talking to residentses and staff in the build to see first hand. so i want to quick low say what it is the human prop we found most successful in reaching folks. users report i per inship helped them in over coming adoption barriers. strengthening skills and comfort and confident. in using the technology. and community partners, we basically have heard that working with folks and trained volunteers is a key way to have

designated staff trind and work with folks. also to be able to help new users and to have this one on one contact the consistency of contact and personalized attention that builds trust and helps folks have faith in coming to a community partner knowing they can get help and knowing than i will get individual personal attention. and an example i wanted bring up with self help for elder low comcast indicated generational program learning heard ware and software and tech support for seniors. [speak fast]. jan woen staff where i said a few words and all of us self help for elder low walk-a-thon. >> i worked with community based organizations. we have 34 location in san francisco. during the start of opinion dig

partnered with the city and the community based organizations and faith based organizations to install free internet. which is still running now the center's continue to evolve beyond the hub. and district 5, we have tenderloin neighborhood development centerful collective impact. success centers and the y where we installed no cost equipment and will internet service to support the organizations. and district 2, my technician team and i worked with the presidio y to install and provide the same no cost equipment and internet and district one the richmond y with the service as well proud to sigh last fall 100 community leaders and stake holders to share best practices in closing the digital divide and creating equity last year at the summit. so, let me stop there.

thank you for this opportunity and i will be happy to answer questions. >> thank you for your presentation. next we will hear from mayor's office of housing and community development. i know we have a number of folks i will let who is presenting introduce themselves, welcome. we are trying to stick it 5 minutes. >> absolutely. good morning. chair preston and supervisor steph no and chan.

i'm ray i'm the digital equity manager for mayor's office of housing. thank you for allowing us to present and the digital equity plan update. >> so, just want to start off and describe the relationship between -- the department of technology and ocd. we work on the fiber housing program to bring reduce the digital divide bring free internet to resident in fordable housing. in addition, to talk about our impact, we have brought this service to over 9 thbld housing units and upon supplied the service to over 75 affordable housing complex the navigation centers. i will cap it off and say yes, we do have i dedicated team.

of technical professional who is helped expand this service. described to no different from ecwilt efforts a 3 legged stoochl cornerstone of high quality internet connection. the housing program and -- really credit a pipe line for folks to get internet connection. another effort you see here to the right is the picture of the sunnydale boys and girls or j and j resources adjacent to the boys and girls club where we redistribute computers that meet the specks of today's standards

so folks can participate fully in the digital realm. in addition, we launched a number of equity programs such as the denialing tality skills play book. and supports businesses who want to transition from the time, place and space brick setting. >> lastly i want to talk about our coalition building at the moment. i know the pandemic taught us a lot of lessons and in the process of am developing a scorecard and training programs that can support cbo's and nonprofits across san francisco to understand how to protect themselves and how to fully participate in the digital realm. we touchod the acp program in the beginning this is when the

acp program was proceeded by the emergency broadband b. condition tacted office and ask they sympathy us through the civic bridge program with a fellow from the school of public policy for policy analysis on the program. and when we did that. we asked the fellow to -- interview isp's. national and local and state part norse help us build proficiency in terms of lunching a campaign that included everyone and the large impact. so with this, afternoon the report was delivered, we endeavoured to forge partnerships with scc and educating super highway, developed to thes to eliminate informational barriers.

psychological barriers with uptake and sign up. >> all of the things we really had to come out of pandemic with an adjusted approach to engage in folks since the lasting affects of covid. ocd provides support, which i will shorten. provide on boarding, tier 1 customer service with reuter support or questions. i want to pass this over to my colleague bryan from the d. technology. >> thank you. one clarification before you do. what how many households have benefited from the fiber to

housing program? >> over 9,000. >> thank you. >> thanks and i'm brian roberts policy analyst with department of technology. good morning, supervisors. just to continue we have a strong partnership with mohcd x. they provide a lot of services to the housing program. so we concentrate on expanding the network and doing technical support for this.

we upon developed a now templet based on fire network rings this will better manage capacity and provide greater resilience for folks. and these are graphically cluster today is the way footballer is laid out in the city. the way the program worked uses fiber routes the city deploy in the serving city buildings. because we have libraries, fire station, police stations we have an expansive net w we can use to reach affordable housing. in the next this is looking forward. and -- the next few months we hope to -- reach another 5,000

units. in 65 different developments and again these are lid out by ring and shown in different coloros that map. and one -- in addition to our standards affordable housing out reach supervisor peskin putting add back in the budget a couple years ago to engage in a pilot of reaching china town sro's. and we -- reached 5 through this program. and this is important because the families had -- were cut off. than i did not have high speed internet service and the lack internet service ment they were cut you have from remote learning, work and telemedicine during the pandemic. there were challenges. the sro's had primitive wiring

to individual units. also we were had to negotiate individually with small scale patriot landlords for affordable housing there will be groups that manage a variety of buildings. they are easy to deal with. once i not the program. we can move forward to all of their buildings. let's see. we have been asked to under take a study for serving additional sro's in china town. and let's see and in terms of the funding. as i mentioned the project is now fully staffd and adopted in network design that allows you to move forward quickly. we requested 5 million through the budget which how the program has been funded in the

pedestrian for the next 2 fiscal years. and this will allow you to continue it plan 5100 units the end of next fiscal and 45 in 24-25. and state and federal broad band funding programs to funds the program that way. and i think i will conclude my talk now. and i will be available for questions. thank you. >> thank you so much mr. roberts. thanks to both mr. lashop approximate roberts and d. technology and major's office of housing and xhounl development. i am interested how we ramp things up but want to rescue noise in many ways the work that you all have been doing is a national model through the

efforts. and i think i will be asking about ramping those up in a minute. what it would take exit want to increase awareness of the efforts. a lot of what you have been doing in roaching thousands of low income house holds does in the get public attention. appreciate you were presentations and work on that. i department to had some questions i will try to keep them target thered is a let of grounds here and issues in our resolution. i think so one concern special number of speakers talked about this. we have a federal program under acp this is for extremely low households. we have only 25% of eligible households that are signed up. we talked about the strategies

to dress this. we also have we have to huge gaps. we have the the 75% of people hor eligible and don't sign up and another in san francisco we know that to00% of federal poverty has an eligibility criteria. does not reach the many people who are living in poverty in san francisco upon given our high costs. i think when i wanted to start with is in is part of the demands and part what is reflect in the our resolution was to to the will 3 providers here, whether there is an open tons providing free or discounted rates to those who are very low income in sudden front by san francisco's standards.

in religion to our ami's. but may not qualify so low income than i qualify for the federal programful linking a discount or free program to other criteria that would roach folks above 200% of the federal poverty line but still very low income in san francisco. i would love to hear from each of the 3 providers on that question. i knowledge the program is amaze and we are really proud of w we are dog to expand the reach so this everyone in san francisco that is eligible is get it. as a residence den for 42 dwloers is i place for the city to step in and help the phoning

this is don't make the criteria but have that need. just i will say, i don't know of anyium that guess by federal guidelines to make that adjustment for just san francisco. i can't think of one. but i'm open to hearing it. from my leadership this is the decision we are at now. >> and just i understand targeting something for a national or international company based on standards that would not precloud. we are the only people who questions of law fifor the federal program for a single person is 29 thousand dollars. a year or less. so -- there could be other program this is tart difference under 50 thousand dollars a year you quality foil. i guess when i'm -- like a tiered structure. or anything and -- anything

taylored it local conscience. i will say to thissen, right now at&t is in the doing that. i can bring that idea back but i will say that for instance i'm a single mother t had 2 kids in college and i was wing at a different job and my kids could not questions of law foil for a pel grant even though i was poor here. every where that federal guideline affects everything not just internet. >> absolutely. hear from the others. thank you for your response. same question for verizon and comcast your openness to having it expanded discount or free program that roach folks above 200% of federal poverty. why thank you for the record dylan, comcast director of government affairs. appreciate the question in terms of the high cost live nothing san francisco. we would like to focus based on

that you said in working with the digital equity folks here on really getting to the other households that questions of law foil for acp that don't currently know about it. and are currently knowing this they are eligible for it. our focus is how do we if i can the information in trust gaps with these folks buzz there is so much opportunity and theup take has been low. an example is at the beginning of the pandemic we made internet essentials fro for a few mons. no contract. and we noticed that the uptake supported boy boston consulting is thisseen with that, there is something else going to people are not connecting to the fact they are eligible, there are trust issues and like to say at the time in the federal

government there was also fear about providing information fromim grant communities what that information would be used for. that's why we finds it is effective to partner with community based organizations. partner with the city. before the pandemic we would go to life line events we have tables and as people would come through and anyhow the folks were eligible target populations we wanted meet they would come out after the public assistance programs and -- go to and come to us as we would be there. i think there are a number of ways to partner talking to peter, i love their idea, we were implementing a sign up party. we noticed that irrelevant helps withup take. the california technology fund as the get connected california upon events to bring people together and comcast has been a participate. we have lived experience in

terms of we need one, a community partner that roaches out and gets folks who are going to come to make sure they have the right documents. the second is the sign upline takes 45 millions because of the verifier progress. >> sorry to go on. >> let mow if you mean. we are on the same page we need to ramp up efforts to roach the 75% of eligible people. i think wla i would love to get clarity from you on is, you know your position around giving discounts or free wi wifi to

folk who don't qualify. is it a hard, no. we are going to focus on increasing the participation? is it a we are open to talking about it and toy it to a criteria? or, yes, let's do temperature i think the frustrations has been the demands has been out there and i understand they don't upon neatly fit for a national company. but would love to get clarity on your view of that. >> absolutely. our focus is on increasing participation. and we have been a program based program base internet essentials program. woad like to continue to focus this and not adjusting based on anything on income we don't do anything. what we can do and have done is increase eligible based on public assistance programs that work with under served. >> right.

approximate this takes people over the 200. i understand no provider wants to be in the business of doing income verifications but well are mull pull programs within san francisco that you could tie discounted wifi plans to. you could say anyone who qualityifies for below market rate housing unit if than i show gets 50% off the rate that reach a broader segment of the san francisco population than the folks for the federal program. you could say anyone who questions of law foils for a discounts muni pass and shows proof of that. questions of law foils -- so, we can hold off on had you would tie it to to i'm asking this are you open to trying to identify those criteria and expand eligibility for some of the programs or are you just focussed on expanding the

participation in the existing program? >> thank you. [no audio] >> look at federal programs and different assistance programs. so under that may be an opportunity to have exploration i can bring back inform terms of income we don't do income based. under programs and different public assistance there is precedent we expanded the continuing lives folks based on that for internet e seshls. >> thank you. look forward to continuing the conversation of behalf might be available to in terms of public benefits to tie that to. >> thank you.

>> and last up miss garcia. bh many of my clothes have said. at verizon we don't provide specific service based off income. we did agree and we rolled out our verizon forward program it is truly free for anybody who qualifies for acp. upon again. we are also w to ensure that all san franciscans have access to affordable internet and you know say that closing the digital divide requires action by the city of sacramento, right but by our elected official in sacramento. and those in our federal government, toochlt working collective low to figure out when we might do together. it is critical.

and you know to truly close the digital dii haved and get shovels in the grundz to expand internet access, we need to continue to work what we have begun to do as a city and stroll line and expel digitizer tablet requirements eye toward ensure nerve san francisco has access to high speed broad bandful verizon is 100% committed to making sure that all americans have access to reliable and affordable high speed broad band how we get there may look different. >> thank you. on the specific question of is verizon open to offering discounted or free plans to folks who don't current qualify urn the guidelines to additional

folks who questions of law foil for other benefit programs or income level system this open for consideration. yes or no? >> i will say we are committed to working with the city in our state and federal government. not a yes or no, answer, unfortunately. open it it. approximate terrible low? >> we are open to having continued conversations. why okay. >> can i ask a question on that chair preston. >> i don't want it make it electric like she is being evasive when but i mean i continuing it is that was a set up. in terms of are we asking them to go back and figure out whether or not they can dot program different low than the federal standards and are they willing to ask this question of people higher up in the company

i want to make sure i understand the question you are asking because i mean i think -- we are talk about thises acp the in this federal qualifications and requirements. i want to make sure we are asking the question in a way we get answers that so had we work with people. that are you asking them to go become to their company and determine whether they can do something local low different from the federal standards. why right. i think and thank you for the comments, so i think the long standing upon demand of others organized for access has been a recognition that there are men people this don't questions of law foil in the federal standards. there may be efforts to expand the federal crip teariat reality of so men in san francisco who are very low income questions of

law foil for public benefit and affordable housing but cannot access this federal program to which date all 3 of the companies buffers the learningest provider in san francisco have said, not shown a wellingness to expand those programs on a more local basis. they said there is a federal program folks go through this and we will adjust our offerings to make it fro. first comcan have the and verizon then after the launch of the campaign at&t did that as well. so with the federal subsidy tecome out to free for those folk who is participate in that. and so i think the question and i think the so far the answer has been, at least no commitment and not really from i don't want

to peek for sd a. i think there has not been a wellingness expressed boy any of the companies to look at have offerings this reach folk who is don't qualify for the federal program but do for other local benefits. if i'm misstating. why i understand. i was trying to get clarification on the question you were asking i did not understand. >> okay. i think them is accurate and all there are a lot of paths forward here. advocacy at congressional level to expand the eligibility being be something the companies could commit to. >> thank you. >> one other question i and thank you for i believe it was miss blackstone the visitation

valley hub. any plans to -- or openness from at&t or the other provider around similar hubble where? >> yes. thank you. we are getting red to go to phase 2 of that program. i am not pritow what the locations are but nltdzing than i are per inning tw a national organization that has locations in areas that are difficult to serve. in san francisco buzz we have it here they may look elsewhere i can get you this list when available. >> thank you very much. >> and the next question i have is for either most of you or dt, i think probably for dt mr. roberts, and thank you for the background on the china town sro

pilot. is this scaleable. had it would take to expand, obviously for my district, there are a number of sro's and others in the tenderloin. so what is the it seems like it has been successful you expressed some limitations and challenges. if you could talk about whether it is scaleable and what it would take. >> i we think that it would be skaip scaleable and within china town and other neighborhoods with sro's. challenges i mentioned, there werive couple. one, they often have the poorest existing infrastructure and are not necessary low connected already. there is no fiber going by in the street in the public right of way. so there are technical challenges. but -- i the other challenge

was -- negotiating with individual land lords. i think if it were a program we could if it is the very select program i think the land alreadies would not seat benefit but i think if it were to become a largey scale approximate collective movement to participate that would be helpful. i believe that could be surmounted. yes. one other thing i like to mention state and federal programs. this state does have a program for inside networks in -- affordable housing.

right now this is limited to publicly funded housing. but they are looking at patriot low ownd and moved into the area pharmerica americaer housing for the first time and looking at mobile home parks and sro's. to include in this group of patriot low owned classes of housing in the state. thank you. >> look forward to working with you on expanding and scaling up. supervisor chan. >> thank you, chair preston this is for service providers all 3 and kinds of -- i can understand if you don't have this information. it is in the irrelevant part of the presentation requested today. the question i have is for each service provider if you have an

estimate of subscribers under your plan, of course not inclusive of and i don't mean the business with the city. we just passed a couple contracts with including verizon and no comcast am not on the top of my head. but just private users not with the city private users. do you have a number. listed for san francisco? a mate? >> if not i would love this information. why i can get become i don't have this today. >> great. happy to. i want to be very specific i'm looking for a number of subscriber -- so not just being be a household or individuals.

subscribe torse your service. in san francisco. sf specific low the mobile service. >> okay. >> thank you thank you. i will get become to you. >> thank you. i don't know if you want to hear from the other. i see folks wuking do you have a response to supervisor chan's question? >> to supervisor chan, thank you, i would be glad to follow up t. is 1.upon seven million in california. but understand you are asking about san francisco. >> only san francisco boundary and san francisco city boundary not city and county. >> thank you. >> thank you. i will have to get become to you >> i will will sprit local follow. .

>> thank you, mr. chair are there members hold like to comment for item 2. line up to your right long the curtain wall. for those waiting on the line dial star 3 to be added to the queue. for those of you on hold wait until you have been unmuted. each speaker will be limited to 2 minutes. first speefrng will welcome. state your name and begin. why good morning. i'm calvin channel a program manager at asian pacific community center u. saw us up there with at&t present aches we are a community learning centerful we have a relationship with the low income communities. families, seniors issue monolingual immigrants and

[inaudible]. at&t out fitted our community center at 66 fiber level internet and no cost to anyone who come in. >> multiple issues that provide services to low income community members ask access fro internet. having access in the communities is vital to all community member and those who seek assistance in resources. without high speed seatbelt organization would not help our members, ploy for housing, cal fresh, assistness with unemployment, seniors with internet essentials program. everything is transificationed to on line and our clients come to us for assist analysis. at&t understood that and community members seek assistance from our organization regardless of connections at home so many need more then and there an internet connection they need help from people.

>> thank you. next speaker, please. >> good afternoon, everybody i'm jordan she, her, they, them. imagine when my life was in march of 2020 the word shut down and everything on line i come disabled person had to take on an added 55 dollars a month to function. and pay the price to advocate getting rents down to 30% for supportive housing you see how expensive it was when comcast discorrespond the hot spot around 2021 it became harder. in october. 2020 had we are wearing [inaudible] and everything shut down in person meetings out of the question i wrote an article calling on sites to have keep wifi i'm q.ed they decided to spearhead this. the fact remains where were you have when we need today.

during a time of crisis had we are not able to meet in person. the city as well the ngo's that got city funding and provideers footwork-absent with the low income tenants. where was central city collaborative? where was the stele in this moment? where were the providers in waiving the costs for their hot spots and the calls for digital equity necessary for the psh tenants as the pandemic windses down and i am speaking without a mask in initial is a righteous victim. i feel and others feel this way as limp we were left out in the darkest days. pandemic to those who didn't prioritize during the darkest days i yield my time of f-you.

i'm here with the senior and disability action member its urge to you pass the resolution. large internet companies to do their part on make the internet accessible to all of us. upon seniors and people with disabilities. communication and good and reliable internet it is important tlorn community using social media facebook and messenger. using our cell phones and

laptops. to [inaudible] many of us hereim guarantees to this country and live, way from families aquaintance. i'm anim guarantee if the philippines the way i get in touch with my relative and friends from home is through using cell phone, facebook and messenger. of course using the internet. this impacts everyone using social media given the peace of mind, happiness and healthy life. [inaudible] now there is men of the seniors can bir low ford to pay our phone bill and internet after rent, food and medical bills. this company make them hell us to pay for this.

bridge dii haved and put a stop to the red lining. and -- can do a lot they need to >> thank you. your time is up. we have same 2 minutes for everybody. thank you. next speaker, please. [speak spanish] good morning i'm

maria guadalupe and a member of senior and disability action. here to petition for internet. i question myself. the pandemic made it worse improve our life and we have more people on the street. there was a door this got open -- we were forced to learn

how to use the internet and navigate spaces with tablets. approximate laptops. and so -- and if we don't have the -- how do you say. the income to pifor this, then we are communicated.

>> so, now we have the space where we share and many things and i feel like you know -- we still have to learn more and stay connected and -- last sunday i turned 78. and i still feel like i have many more years to give to the community and also learn.

typeset some not enough for you to pay for everything that we need. >> thank you very much. next speaker, pleaseim be next since i'm here. good morning almost afternoon. and with senior disability action. i want to first thank you for making the space for this conversation. and -- also i wanted to -- thank

you for purke a little more there is big koepgzs because i know that they are doing a little bit of you know when the community is asking for but we need a little more not a little more we need to really close the digital gentleman. i think that this is the opportunity this we have been waiting for and you know covid med it clear. this we need to change the way this we communicate. and so -- thank you again and i hope that this will lead to really a better and more equal internet access. thank you. next speaker, please. good morning supervisors i'm stephen minor. senior program manager with communicate tech net w my agent around for 15 years providing

digital litary support and huto get on line and support in doing so. now, one main issues that our the -- people participating in our program see is the pricing up celling and limited application language optionless. for the isp's. the 3 this we help people apply on would be verizon, at&t and comcast. to assist specific low there were issues as far as at&t language options on their website. which is relates to me and my staff. i believe that one issue handled help us get people online and they can connect with friend and supported community. thank you.

i'm a member of voice of al mode county a net w of do nestic violence and human trafficking survivor. i'm going to speak as someone fled domestic roins in professional 21 during the pandemic, of living on 290 dollars a week or 15, 080 a year

as a disabled wheel chair user. and a half gath the domestic violence system in the bay your. i used to live in oak land temperature took me over sick weeks to find a wheel chair accessible bed and able to stay out of home will knows due to a grass-roots organizer and having support. being able to access internet via hot spots and domestic violence shelter where i was was critical i was navigating for heing and safety and surverify of myself and school aged child. and -- i just want to have you than during the pandemic the incidents of report do nestic

violence and trafficking gone up over 300%. those of us navigating prosecute longed home willness due to violence need access to wifi to survive and get housed and access service. san francisco he's ahead of the curve national low and international low. as a queer bhrn got married in san francisco city hall, thank you for leading the way. >> next speaker, please. >> i'm kerry gray a colleague of steph line are the commune tech network. thank you for bringing this very important subject you have. and supervisor preston you missed an important question. 2, one was -- when you were

asking about whether the isp's could expand eligible and responded, they don't determine it by income level and the follow up question did they determine it by zip code or neighborhood? that would close the gap in san francisco if they consider this. the next question to me is would they consider expanding the subsidy when and if the federal benefit runs out? because the federal benefit is a loss leader for the isp's. people to enroll witness this expires are they willing to continue to subdied the low cost rate. the answer is, yes, they can. there is an example in the state of california one program this is community tech network administrates the california

department of aging distributed i pads through our community partners in san francisco. and the state of california has been subsidizing internet access on those. and the scheduled to expire in may of 23. and at&t offer today extend it to december of 23. so we continue is possible. and we continue is possible in this city and in this state. so. those other things you motive want to consider had you are creating guidelines for this project. >> thank you. next speaker, please. i'm a housing organizer at senior and disability action. >> i have a couple of experience working with seniors and and digital access continues to be an issue. upon connect it family,

education, heck and entertainment. as we continue to be a more digitized san francisco and world, we mode to make sure to include seniors, people with disabilities and limited income in our expanding digital community. expand happening internet access for all of san franciscans allows more independence and access to job opportunity. community connections and necessary services for living in increaseingly digital and global city. thank you. next speaker, please. i'm a new organizer with senior sdpaeblt action. i'm not now to the wifi campaign. thank you to the community of seniors and disabled organizers who collective power pushed the issue to get accountability to the issue of digital equity. we demand free wif for health care, stay connected.

connection to spiritual community. take care of finance. enengages and develop careers special educated with community to stay informed of concern eventses and expand our horizons. there is more that being connected brings and this is compound for seniors and people of disabilities. not enough to say we provide a path way to free access it needs to be no barrier and equal for people with disabilities. existing customers need information about acp. these other pieces that put equity together. let's do the right thing. thank you. >> thank you, next speaker, please.

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