the important history on the 27th of august. it would be 12 o'clock at the gardens here in the district. so. more information on both of the events can be found at the transgender district sf.com event's page. go there for tickets. share with friends we want to expand the reach to make sure folks, our community as access to the programming. and all we are excited the graduation is happening for transgender and queer people of color. many of our participates are here. and it is a 4 month program this start in the april and finishing this month. so we are excited to be celebrating graduation of the new corporate double the size as it was left year. and we want to introduce the businesses and artists and folks

to you. please, come to the graduation on the 23rd of august at conner polk at 5:30. it is my pleasure to introduce our past graduate who is is an horree today. melanie. who is an experience in license elect trolgs in san francisco. give her a grand hand! for lifting update droll he had years ago and making it reality. thank you. >> [laughter] hello issue everyone. transgender history month honors the hardships, struggles and the obstacles and trail blazer who

worked hard. there is still w to be done but seeing all your beautiful face here is a testament that we are going to be resilient and over come anything. i want to take a moment to thank my mentors aria, honey mahogany. nikki, just to name a few. the people inspired and guided me throughout my years. thank you to the transgender district. entrepreneurship program for helping make the dream come true. with how our political climate is and how it is trying to strip transgender people of our rights, it is programs like these that are vital to make sure that our community not only survives but thrives. building wealth in our community to ensure a brighter future for

us all. and mayor breed announces second rounds of grant opportunity for store fronts and small businesses in san francisco recently. and i'm too late for the ground but i hope i get grand opportunity up in here. san francisco hook a sister up. >> on a serious note, i'm a fill pina-american native and transgender woman. born and raised in hayward, california. of my mother, rest in peace, a single mother of 3 and worked several jobs to make end's meat. we came from humble beginnings and seeing how hard she worked to put food on the table. shoes on our feet and roof over or head instilled a hard work ethic in me. this irrelevant made me realize young they was not born with a

silver spoon and the world was going to be very different for a person like me. it took me a long time to find my purpose in life the road was not easy. but today i am proud to say now in the second year in business. there are 5 employees including myself that are all transgender women. we provide gender affirming service for the transgender community. by the transgender community. we are proud to be the first open low transowned and operated practice in the city of san francisco. the definition of hard needs to make more chiefly or can have the. we are honored do this work. with your continued support, we hope to grow and be open for

business for many years to come. for those of you out there this feel unsure of your purpose in life or lost at times. please know this i have been in your shoes before. i want be you to listen when i'm know to tell you. you are the star of your own story. you control the narrative of your life. live with love for yourself. love yourself with your whole heart. and believe in yourself. because being trans, is powerful. you have the power to make your history as beautiful as you wish it to be. thank you, everybody and help transgender history month. [applause] >> thank you. thank you too to brianna can carlo and melanie as well.

before i welcome mayor breed back to hand out certificates of honor to 4 recipients i would like to give a special shout out to someone i look up to joaquin gerrero appointed to homelessness oversight commission. which was legislative last year. [applause] joaquin is i brilliant political transadvocate and incredible housing navigator. so thank you, joaquin for being you and your mentorship. now let's welcome mayor london breed back. [applause] >> are you going to help me, jupiter? i know i miss third degree part of my notes.

okay i'm going to wing it. [laughter]. we have some of our youth. first of all i want to start with a certificate honoring someone who i just absolutely adover during the pandemic the ability to have a conversation with her and to talk to her about the challenges and obstacles to be at this moment. and how she told me donna persona told me how it fills her heart with joy ton what the city is doing >> how the next generation will not have to suffer in the same ways she has had to and the fact. she is i know donna persona but donna who reflects, all of what it means to persevere and over come and to still be standing

and looking good i see your legs, girl. so, donna for all of that you do to really make a difference to show up time and time again to be a testament of resilience and strength and support for the community and a strong desire to ensure that the next generation is uplifted and supported; we wanted honor your legacy. celebrating and you thanking you for being so amazing so, donna... [applause] i want to thank the mayor of san fan for this honor. by taking this award i vow to

keep the history that i helped bring to the world. the cafeteria riot. i cowrote a play to document and bring forth this history. and i vow to keep working and bringing that history to the world. and to show that -- transpeople can thrive. not just survive but thrive and show themselves as the wonderful people that they are. thank you. [applause] >> and you know i know that folks like donna and billie cooper and others here, would have never imagined that it would be possible to see a day when young people can get a lot

of the gender affirming surgeries. the new technology can occur when is amazing about the young people we are here to honor today is their courage. their courage to be able to step out and be who they want to be. in this world. and i know that so many of the folks here with the challenges this exist not just in the united states but all overnight world. you know it does take courage to stand out on faith and to acid vocate and push. fact they put together an amazing march to allow for body autonomy the ability to decide what you want top do for your own body that is your decision. and your decision alone and they stood up and they went out on faith and created a march that brought together so many people

from all over to really just continue to acknowledge it. it is my body my choice that works for wloo someone chooses to have an abortion. wloo someone chooses to do when they choose but we deserve that right this . snks generation is push to ensure that body autonomy is respected we are honoring them for work and advocacy and the ability with the young legs to stands this long without sitting down. this honors youth organizers of san francisco the san francisco march for queer and trans-youth autonomy. [applause] [applause]

>> hello, everyone. i'm am one of the organizers of the queer march. i want to acknowledge how grateful i am for all of us myself and my organizers. for the certificate of honor. we spent, lot of time organizing over zoom. a lot of late nights trying to -- make the most of this march and really pushing our dedication to the trans-community and how we want other youth to feel the same way as we do. being able to speak out about who they are, express themselves the way they want to.

without reservation. and -- i will leave it there. again other thank you so much for joining us and i appreciate everyone here. thank you. [applause]. >> all right. that concludes our program, thank you all for being here for the second annual transgender history month. once again, thank you to mayor london breed. the recipients of the certificates of honor. a huge congratulations! and i invite folks to enjoy some

really delicious snacks with transflags on top and refreshments it is really hot in here. so -- without further adieu, on the count of 3, i want us to shout, happy transgender history month! and fill had beautiful city hall and have our sound ricochet up to the dome! are we ready! >> yea. >> i want to do it really loud. okay? one! two! three! happy transgender history month! [applause] [applause]

>> hello everybody and happy anniversary to the cable cars! [applause] >> i'm rick recollect the president of non profit market street rail way. we advocate for the cable cars and historic street cars on market street. we work with sfmta to enhance their operation and do it without any government money. this year, we

partnered with numerous history and business groups and sfmta to celebrate 150 years of cable cars. [applause] one of the celebration partners union square alliance contributed wonderful banners behind us you see. melissa rodriguez, if you are here, stick your hand up. they are all here somewhere. she's the ceo. another partner, the flood building which is overlooked this turn table since 1904 is gifting you folks with these great flowers passed around here. they work with the alliance to decorate this cable car. will the flood sisters please put their hands up? [applause] we really miss jim flood. sorry he cant be here. he's here--that's right.

china town merchants, fisherman whafer, downtown san francisco parthnership all contributed to help us bring you cable car history. mike fips and don (indiscernible) cable car mew museum are here and should be inside the circle and if they are not, they should make their way up. when you say cable car you see temporary photos on the side windows. we did these to teach a little cable car history to everybody who sees the car and rides them this year. many of the photos come from the wonderful and i mean wonderful, sfmta archive and show the san francisco fast decades these cable cars operated in. jeremy (indiscernible) is the photographer. he is busy working. there he is. i knew you would be front and center. thank you jeremy. rather then run down cable car

history, we summarized critical things on handout cards that should be available over there. take a look, pick up a program next to the banners over there. thank you. thank you anton. turn up your hearing aid. that might help. tony subella, another san francisco family. pick up the program and you'll see there--somebody is giving us feedback. thank you. i have professional audio people here. so, there is all kinds of special cable car history on the website we put together. sfcablecars.org. you can type that in or scan your phone on any of these pictures and you will be taken right to it. now, let's get to the important speakers here, starting with someone i knew a huge cable car lover, working so hard for san francisco every single day, our

mayor, the honorable london breed. [applause] >> maybe this might work a little bit better. [applause] alright! alright, let's celebrate 150 years of cable cars in san francisco! [applause] let me tell you why that is important. because san francisco is a city of firsts. not only was the cable car invented here and other fallowed in other cities around the entire world, right now the cable car only exists in the city and county of san francisco. let me tell you why. because of women. [applause] yes! yes, a man invented the cable car and we named holiday plaza after him, so he is credited with that,

but it was women who stepped up to make sure that this amazing cable car continued to be a part of the fabric of san francisco for 150 years. i know that we acknowledge all the amazing flood women who are joining us here today. so great to see you. [applause] but it was freeda clauseman who saved the cable cars in 1947 when everyone wanted to start to automade san francisco and use san francisco. people love technology and love to get somewhere quick, she stepped up, fought hard, put a measure on the ballots and passed to not only save the cable cars in san francisco, but to allow them to continue. another woman who stepped up to help make sure that the cable cars continued was our former mayor,

diane feinstein. [applause] in the late 1970 needed a complete over-haul. we needed to make sure it continued to run and it was safe, so she raised money in the private sector to allow for an opportunity to make investments in the cable car to maintain and keep the system running. the other woman who was instrumental in the success of the cable cars, the conductors are pretty amazing. they do a lot of great work. they got to be strong. 25 years ago (indiscernible) barnes [applause] the first woman to lay hands on the equipment, to run the cable car system. to make it work and to make people feel welcome to san francisco. this woman was a trail-blazer and we are so glad to have you

here. that's your mama! [applause] her whole family is here, because we are honoring you and your legacy and are everything you did to make the cars so successful. thank you mrs. barnes, so great to have you here. women do it all. but we also know san francisco is a special place, and so many people again talk about the firsts. the first to invent the cable car. the first to invent television. did you all know that? and the first to invent the clap on here in san francisco which actually opened the door for all the technology advancements we are seeing today. it is no wonder people want to be here. it is no wonder many folks who left san francisco have decided to come back and start their business and open the door to new technology, new

industries, because every time you think about some of the amazing things that happen in the world, it all starts here and the cable car is a important tribute to san francisco's resilience, its history and its legacy. last but not least, today we are going to dedicate a cable car in honor of someone who symbolizes the love for san francisco. the person who talked about what it means to ride the cable car on our rolling hills and to all most touch the stars. a person who loved the city and county of san francisco, mr. tony bennett. [applause] that amazing tribute, i left my heart in san francisco. performed at the farmont hotel in the vunesia room for the first time. that has been a true ballot and contribution to san francisco that is

like no other song that exists. today as we recognize him and his legacy and his love for san francisco, we will honor him by dedicating a cable car named for tony bennett. [applause] thank you again for everyone who is joining, those who live here, those who work here, those who visit here. those who got dressed in outfits that represent san francisco's history early on, but also the movement. the first birthday in 1970 was here in san francisco in golden gate park and it set off a movement for environmental change, environmental justice and a number of things. i can go on and on about how great san francisco is, but i know you will experience it for yourself on this cable car, so thank you

all so much for being here and i want to turn it back over to rick. [applause] >> thank you madam mayor. do we have women leaders in this town or what? we always-we have even more now, and now we are going to have a very special leader. one who set a new standard in this country of dignity, of smarts, of resilience, and it is my as they used to say in washington, it is my high privilege and distinct honor of presenting to you the speaker emeritus of the u.s. house of representatives, the honorable nancy pelosi. [applause] >> thank you rick. thank you very much rick and-thank you

madam mayor. honored to be here with you always. let me just say to rick, thank you for your leadership. the private sector and non profit sector and public sector who have been a real champion for san francisco. thank you rick. honor to be with you. karen flood, oh my gosh-- family. what a special day this is. imagine-you want me to hold it higher? imagine it has been this many years. this many years. the market street railway has been something that has been a model to the country. has been a symbol of san francisco's spirit of invasion right from the start, and i want to recognize mayor london breed for her

tremendous tremendous leadership of our city. thank you very much madam mayor. honor to be with you. i know how important this occasion is to you, in terms of what it stands for historically, and what it means for the future. aaron peskin, thank you honor to be with you. bill ting, assemblyman with us here. we have representation of federal, state and local government. again, most importantly, woo we have each and every one of you representatives of the community. jeff tumlin thank you for your leadership and fanny may barnes, the first female cable car (indiscernible) >> one and only! >> the first and

foremost. so, here we are and again i want to mention senator feinstein. she was such an advocate for the cable cars. some times we would have our moments together because she would be praising some republicans in congress who had helped with the cable cars and some republicans did then and i said why are you are praising them, we are trying to defeat them, but she was always about san francisco and she was always about the cable cars, and she even-the cable cares that again started our city invasion and with tony bennett and are diane nighting with him on the cable cars, taking us to the stars. to a brilliant brilliant future. i won't sing. i won't sing, but not only tony bennett, but

mia anglo 15 years old set her sights working as a conductor aboard the street cars. think of all these incredible connections. it is my honor b to here with all of you. there is so much to be said about the families, about the sense of community, about the businesses, about the entrepreneurship, about the invasion of san francisco, but it is also a moment for us to take pride in our past. i say a third time, a past about invasion for the future. congratulations to all of us on this. madam may, i know you take great pride being mayor of san francisco every minute of every day, but isn't it exciting today? >> yes! [applause] >> very special, very special. now it is my privilege to yield back to rick. rick, thank you very much. [applause]

>> thank you. thank you for your leadership- >> (indiscernible) >> thank you for your leadership of our nation as well as our city. we owe you. [applause] tough act to follow, but the guy i will introduce is up to it. there are 11 members of the board of superrisers in san francisco, but only one president. there are 11 members of the board of supervisors but there is only one who has every cable car in his district. ladies and gentlemen, president aaron peskin. [applause] >> thank you rick and thank you to the market street railway for your stewardship. thank you to twu local 258 and fanny barnes and all her colleagues before, during and since. much is made of the symbol

of rezilancy, the phoenix rising from the ashes, but i suggest to all of us san franciscans that the real symbol of resiliency is our cable car. a cable car that survived not one, but two pandemics. that survived the city burning to the ground. that survived two great earthquakes. that survived mayors who wanted to rip them out. this is the symbol of the city that knows how knew how and continues to know how. god bless these cable cars. [applause] let's put this in a monetary context. i think mr. hal day raised $27 thousand to build the first 5300 feet of track along clay street. it took diane feinstein in her efforts 110 years later, $60

million to refurbish it. i are want to thank and acknowledge the sfmta that has kept it in a good state of repair every since. [applause] but these cable cars are linked to the economic success of san francisco. not only because they attract tourists from around the world, but because they continue to deliver our people to work each and every day before pandemics, during pandemics, after pandemics and i will leave you with this remaining thought, if you ever want to run for supervisor of district 3, i never revealed this until now, the best place tocome pain is the cable car in the morning when everybody who is commuting to work from district 3 to jobs in district 3 is available to receive your fliers even though i think technically you are not supposed to do that on the cable car. congratulations on

150 years! [applause] rick >> thank you aaron. thank you. so glad telegraph hill is represented here. such a core part of the city. most people dont recognize how unusual our transportation agency is. besides transit they oversee taxies, bike infrastructure, parking street scapes and a lot more. leading that agency is a huge job and a tough one never tougher then the past three years through pandemic, fiscal threats and city recovery. so glad it has been in the very capable hands of director of transportation jeff tumlin. >> thank you rick! [applause] >> i'm jeff, san francisco director of transportation and there is a reason the phoenix rising from the flames is on the flag of the great city of san francisco. when

andrew hal day and father immigrated to california from scotland, they failed at mining gold but they reinvented themselves by reinventing a way of making wire rope and then having the completely crazy idea of taking mining ore car technology and applying it to san francisco's equally crazy topography. 4 a.m. on august 2, 1873, andrew had to be the one to trial the first run of the cable car, because no one else wanted to do it because they thought it was a crazy idea. it is here in san francisco that crazy technological ideas come to life, and every 10 to 15 years this city transitions from a bus to a boom economy by once again reinventing technology and figuring out what is next. but even thinking bet

the future, san francisco continues to hold on to its core, its heart. it holds to the core values, particularly civility and (indiscernible) nothing exlempifys both creativity and technology, but also civily and joy at the same time better then san francisco's cable cars and i am humbled to be here for my short-term being a steward of these incredible resources. we couldn't do this without strong support from our federal, our state, our local policy makers, even our own board of directors and lydia so our newest board member, the steward of the cable car system. the people who make the cable cars work are staff. alfred butler, earny hanson, (indiscernible)

and we have folks including (indiscernible) and derrick johnson who will be taking us on this inaugural run. we also remember our history here, including the incredible history of our staff. i like to now bring up the speaker and mayor to honor the fanny may barnes, the first (indiscernible) [cheering and applause] >> would you lake to say a few words? >> yes. so happy to be here, and very happy about being the first female on the cable car. growing up in a small town in georgia, my mom told me you can do exactly what you want to do, you just have to put

in the work. that is exactly what i did. that's what my mom told me to do. i put in the work and (indiscernible) i did it at age 52. absolutely unheard of. [applause] >> thank you so much. i'll bring back rick and offer equal thanks to phenomenal volunteers at market street railway. [bell] that's a bell for fanny may. >> a treasure for our city, and a real (indiscernible) we appreciate that. we must not leave out sacramento. we depend on our representatives in the state capital to fight fight fight for more transit funding, and more funding of

other kinds the cities needs to survive. we have a great team of legislators and one of them assembly member ting, matt haney and scott wiener with a resolution. we will present it to jeff. >> thank you rick. come on up jeff. you heard how important the cable cars, not just are to san franciscans but everything who thinks about san francisco. to me, this is city that is a beacon, a light where people come to san francisco. people want to be tourists here, people want to live here, people want to make their way here or find a better life here and there is no better symbol. there are two symbol the golden gate bridge and the cable car. a symbol of inclusion, welcoming. how important it is when you ride the cars. you heard from the supervisor talk about the san

francisco residents getting to work running their errands. everything that is part of their day and then you have our amazing tourists who come to line up at this turn around to enjoy it. to me this symbol is precious, we have to preserve it and make sure we are doing everything possible to make sure that we can maintain it. that's one reason why work very very hard at the state level to do more funding for transit this year. $5 billion across the state. part is to make sure that muni, bart, ac transit can keep operating. very very critical services, absolutely needed and making sure these cable cares keep running is at the top of the list. again, congratulations jeff on behalf of senator wiener, assembly member haney, just appreciate you and your staff for all the hard work. woo ehad a couple rough years with the pandemic and still getting through it but appreciate you, all

the operators who showed up every day, rain or shine no matter what happens, make sure the system and cars are running. making sure that we don't forget our amazing cable cars on market street railway so thank you. appreciate it. [applause] >> well, okay. cable cares can take you half way to the stars, we all know that. today they can take you 150 years into the past as well. at least that is true of the distinguished past san franciscans who have time traveled to be here with. edward norton is here. [applause] let me introduce you to someone who we wouldn't be here today without the inventor of the cable car, mr. andrew haliday.

[applause] this is a microphone. you talk into it and-- >> amazing. i want to thank professor brown for bringing many of us here on this delorian time machine. you know, that very first day we were going up the clay street hill and the man i hired panicked who he saw down below and he ran away, so i had to take the grip myself. i was sure the grip will stay on theer -car, right? it will, yes. so, today we are looking at cable car number one. looking just like the original cars on the powell street line, which began to operate in 1888. isn't she a beauty? i personally want to thank all the workers, the carpenters, the painters, the iron workers who lovingly restored and

rebuilt and refurbished these cars with skilled hands and dedicated hearts. i also want to thank the gripman and conductors and power plant operators who maintain this system that all sorts of weather, day and night. i think they are to be congratulated for their hard work. [applause] and i also want to thank the city for continuing to fund the cable cars, and i hope you will keep the fares at 5 cents. [laughter] i invite all of you, the residents, our dear residents and our dear visitors to ride the cable cars, enjoy the journey, enjoy the views, and know you are riding one of the treasures of san francisco where they continue to run for another 150 years. [applause] >> thank you so much mr. haliday, honor to have you here. turn up the

delorian to 1873 when you go back. i want to do a quick shout out to the crew on this cable car. they are all special, they are all hard workers. (indiscernible) also a noted cable car historian. (indiscernible) he is wonderful guy. we appreciate him very much. derrick johnson, our conductor today. he is a great conductor. he is also active in local 250a and i want to shout out to all organized labor represented in all the crafts of cable car. that shows you what union work can do. [applause] the quality is unbelievable and never been better then today. so, we had great support from the san francisco historical society and steve and his reenactors, steve johnson andrew

-done a great job rounding all the people up. we have people from every era here. dona hugens is here as a person of the 60's i guess. you never know. and all the folks from the art deco society and all the groups who have come. i know i will miss some people. we all know how valuable our cable cars are to san francisco, but i thought it was time to get a professional assessment, so who better to do that then our city and county assessor? i wanted to ask you professionally, how valuable do you think the cable cars are? >> we are lucky because there is no taxable value of the cars, the values are immeasurable in the benefit to the city and county of san francisco. the memories they make, the workers they

employ, experiences provided to san franciscans and visitors to enjoy the city. heading to union scare, swenson to the other side of the hill to see the bay. those are the memories in san francisco and that's the value. >> swenson (indiscernible) since 1948. locally owned business. the cable cars actually do provide economic value that you can assess through all these small businesses and other places that benefit from their value, is that right? >> the best part is you can just huv off the train and visit each neighborhood along the way filled with diverse vibrant small businesses that make our city shine. >> thank you joaquin. >> thank you so much rick. >> joaquin represents the next generation of city leadership and we are in really good hands with folks like joaquin. also i went to college with his father art. art owes

me now. that is not true, joaquin is a great leader of our town. our cable cars are still with us because of the work of thousands of san franciscans as said here who built operated and maintained them, and because of special cable car heroes who created them, saved them, rebuilt thement, senator feinstein we are thinking of you, and who celebrated them to the entire world. we lost one of those heroes 10 day ago, but the gift he gave to the cable cars will live on through the enduring populearity became his song that enticed millions from free mont, oakland and paris and china and all over the world. to feel the fog he sang about and to ride

those little cable cars half way to the stars. we have requested and so glad to hear the mayor say what she said today, a cable care dedicated to tony bennett. we will have a party when that happens and we'll be here for that, and let's remember him. is don nealy here? don nealy is a wonderful san franciscans and wave your hand don. musician, musician. there he is. don, can you play for us? you know what we need. don nealy. nope. we will have to sing it by ourselves. [singing i left my heart in san

francisco]

[applause] >> thank you all! telev >> in 1948 swensen's ice cream

used to make ice cream in the navy and decided to open up an ice cream shop it it takes time for the parent to put money down and diane one of the managers at zen citizen in arena hills open and serve old-fashioned ice cream. >> over 20 years. >> yeah. >> had my own business i was a firefighter and came in- in 1969 her dad had ice cream and left here still the owner but shortly after um, in here became the inc. maker the manager and lead and branded the store from

day to day and in the late 90s- was obvious choice he sold it to him and he called us up one night and said i'm going to sell the ice cream store what you you talking about diane came and looked at the store and something we want to do and had a history of her dad here and growing up here at the ice cream store we decided to take that business on. >> and have it in the family i didn't want to sell it. >> to keep it here in san francisco. >> and (unintelligible). >> share worked there and worked with all the people and a lot of customers come in. >> a round hill in the

adjoining areas loved neither ice cream shop in this area and support russia hills and have clean up day and give them free ice cream because that is those are the people that keep us the opportunity to stick around here four so many years next generations have been coming her 20 er thirty or 40 years and we have the ingredients something it sold and, you know, her dad said to treat the customers right and people will keep on coming back and 75 or 74 years, you know, that is quite an accomplishment i think of it as our first 75 years and like to see that, you know, going into

the future um, that ice cream shop will be around used to be 4 hundred in the united states and all gone equipment for that one that is the first and last we're proud of that we're still standing and people people are you tell people it's been around in 50 years and don't plan on

>> so i'm linda i'm part owner and manager of the paper tree in jeopardy an town. >> paper tree opened by my parent in 1968. so we other second oldest business in jap an town. at 55 years this year. we have beautiful papers from japan, thailand, italy, korea and the biggest selection of orgami. i do it because of my grand father and he wrote to the first english in it in the early 50s. he had an import business to

import japanese goods and of course we had our line of paper. to go with the books he produced. it is something i have been doing since i was 5 and i'm happy to say i'm a designer now and of course having paper tree. it is grit. >> during the pandemic i wanted do something to make a statement to help combat the asian hate that was prevalent at that time. and so i put a call out to have a thousand hearts. this is a spin on the tradition of holding 1,000 cranes when you have a wish. well, a thousand cranes does not make a statement enough why not change it and a call for a thousand hearts? i created a website dedicated to the project. a video and fold heart instructions. people sent them in the first mont was 1,000 hearts. they kept coming in.

and the next goal was 7, 698, which was the total number of case of reported hate by the ap i website. those were the reported case of hate. there are more not reported. that became the new goal. we achieved 2 months later. the hearts were coming in it it is a big project, we have it part of our store. anyone can come and fold an easy heart. keeping that part of the japanese tradition of this in that way here in japantown is pretty special. its great.

>> today preezentation is a overview how to file a compliant about the dpa. any questions can be e-maileded at sfdpa at sfgov.org. independent of the san francisco police department. investigating allegations of

police misconducting recommending disciplineitary action to the chief police and police commission and suggesting policy provisions when not meeting 21 century policing practice. if you speens or witness police misconduct we have several ways to submit a complaint. file with dpa online asfgov.org/dpa or (indiscernible) in person at the office located at 1 south van ness on the 8 floor or any district police station. there are key pieces of information that anyone filing complaints should provide, including your contact information, so we can ask for follow-up questions, the location, time and date of incident. officer name and star number, and specific details including words and actions by all involved parties. it is important to remember anyone can file a

complaint and you do not have to be a witness or victim to initiate a complaint. this next slide provides a overview of dpa mediation division. mediation is alternative to dpa investigationing a complaint. the goal of mediation are improve the relationship between the community and sfpd. mediation allows both parties toprint perspectives that resulted in a complaint. may request mediation when you file a complaint or referred to the mediation team. mediation is voluntary for the person making the complaint and officer. both must agree to resolve through mediation. unpaid volunteers not dpa employees trained and experiences in helping people resolve differences in a conductive manner. because mediation is voluntary, there is a greater chance of parties want to resolve the problem mutually

agreeable fashion. not every complaint is eligible for mediation. cases can go to mediation include those involvingcocts and not (indiscernible) that concludes today's