tv Building Inspection Commission SFGTV August 21, 2023 10:40am-12:01pm PDT
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>> asian-american pacific heritage month is about taking a moment to think about who you are and where you come from and appreciating the wealth and diversity that we bring to our community. >> it's about celebrating tlc, bringing in new years by visiting temple and giving to the monks. >> it's about inclusivity. >> it's about keeping family traditions. >> it's about hindi culture. >> it's about your heritage and knowing your roots. >> it's about culture sharing. >> about thes it reconnecting with my past. >> it's about celebrating heritage for api. >> it's about learning the culture differences and finding ways to celebrate them. >> it's about being proud of yourself. >> it's about keeping tradition
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alive from my parents to my son from chinese new year to celebrating the holidays. >> it's about recognizing and celebrating our culture richness and the importance of inclusion. >> for a brighter and just future. >> let's celebrate aapi heritage month by writing our own history for the future and remembering our past. good good good good good good good good good good good good good good morning morning morning m.y , august, august, august, augusa regular meeting of the building inspectionspectionspection commd like tolike tolike tolike toliko please mute yourself. if you're not speaking. the firsthe f iten the agenda.agenda.agenda.agendam president alexander toot.r toot.
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present um commissioner newman.n commissionerssionerssionerssios commissioner williams.illiams.i. commissionerssionerssionerssionr are are are are excused and we have we have wea quorum.quorum.quorum.quorum.quou be ablebe ablebe ablebe able ton acknowledgment? sorry.? sorry.?n the agenda. agenda. agenda. agee building inspection commission and acknowledges that we are on the unseated ancestral homeland of the remote touch alone who are the original inhabitants of the san francisco peninsula as the indigenous stewards of this land in accordance with their traditions, the re matich aloni have never seen it lost nor forgotten their responsibilities as the caretakers of this place. as well as for all peoples who reside in their traditional territory. as guests. we recognize that we benefit from living and working in their traditional homeland. we wish to pay our respects by
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acknowledging the ancestors, elders and relatives of the roma tuchel only community and by affirming their sovereign rights as first people. thank you. next for members of the public who are maybe listening in our public comment. call in number is 41565500. the access code is 2663974. to raise your hand for public comment on a specific agenda. item press start three when prompted by the meeting, moderator. and for the webex webinar password is 0816. next we have item, two presidents opening remarks. um good morning, everybody. um, first of all, congratulations to all the parents and the children who are going back to school today, the first day for sf usd and i know
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the school districts are starting very soon. ah so good luck to you and your children. i wish you much joy and success this year. um i wanted to also let folks know and invite my fellow commissioners last week. i had the opportunity to visit the permit center and experience the over the counter system. thank you, director reardon, assistant director. guess guess , disparities and especially thank you to, um, take us, but horowitz junior, the permit center manager, the digital system and the help desk and the shared infrastructure between the department is an incredible development. the cultural change is not automatic and the permit sitter centers, leadership and vision for collaborative for collaboration is clear in the expectation is clear. especially noteworthy are the monthly reports at each department is given that lead to action on the floor. um and this real real experiences available to any of my commission. fellow commissioners and i encourage you to take advantage of it as we are charged with, you know the policy changes to improve
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the policy. the permit process. um and that's one of the things we'll be hearing from today. and if you are not someone who files permits regularly has made the commissioners are not. i do encourage you to go through that process yourself. thank you for helping set that up. and, uh, the goal for today's meetings we're going to hear from the directors and executive leadership team. um director reardon is on a well deserved vacation. so we're joined by assistant director christine gasp, eric. we're going to hear and discuss two important critical items for economic recovery. our goal of public excellence, and these two goals are also aligned with good government and transparency and restoring the public trust and deepening our culture of ethics . a db i so i'm excited for, um items five and six today on the agenda. ah in addition to today, one of the most important things that we do as a commission as we
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hire the director and the secretary and we also, um issued their reviews and so we will be performing one of those important duties today. um and to my fellow commissioners into the members of the public at the last meeting, you may have heard requests for in depth items on housing on budget on, um on subcommittees. those items were going to move to september, um so you can look forward to having seen those on their september agenda. and that's all for me. good morning, everyone. thank you. is there any public comment on the president's opening remarks? um saying none. item three general public comment. the b i c will take public comment on matters within the commission's jurisdiction that are not part of this agenda.
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inspectors drive to a job site without pre scheduling the inspections and pts. to this change will allow db i to charge reinspection fees when inspectors are denied entry job site visits are costly and the cost of a reinspection should be born by the party who denies the inspector entry. three db i should not allow expired building permits to be renewed. no $1 administrative permit. the cost of renewing the building permit is certainly greater than $1. this practice circumvents dbs building, permit renewal process and deprived b of the ability to recover the cost of renewing a building permit. where's the arrow key here? four db needs to stop allowing expired building permits to be
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final on a $1 administrative permit. what is the justification for not renewing the original permit? i filed the document request on july 25 2023 and i should have received a copy of d. b s policy on issuing administrative permits. in 10 days. i have not received the document. five db inspector donnelly was heading up db i s internal review of rodrigo santos and bernie curran jobs until mission local ran a story that reported db i inspector donnelly had work done on his house. by rodrigo santos. a copy of the mission. local story is in your hand out. six the use of administrative permits that mr donnelly's home illustrates how it ministrations permits are being abused. building permits were issued to mr donnelly's home with a total cost of $179,000. inspector donnelly
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allowed the six building permits to expire. and senior inspector kevin mccue final. the work on the sixth expired permits 12 years later in 2019 administrative form it this nonsense needs to stop. thank you. is there any additional public comment and person or remotely? um seeing none. we work out to item four directors report. for a director's update. good morning. interim president alexandre to members of the building inspection commission. i'm christine asparagus, assistant director of the department of building inspection, filling in for director of rearden. um i want to start with congratulations to commissioner summer on the birth
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of her baby boy. we're all very excited for her and her family and look forward to her return. and i also want to echo president alexander tooth comments about her tours permit center on friday. um we really appreciate you taking the time to tour the permit center and learn more about the improvements we've made to the over the counter process. um our staff and permit center partners appreciate the opportunity to share their work with you. and i want to extend that invitation to of the other commissioners, and, uh, give us an opportunity to meet our staff and partners and learn about our improved permitting experience. next i want to update you on a fire that occurred on august 1st at 300, octavia and hayes valley. um it was a fire that destroyed a housing development that was under construction and cause portions of octavia boulevard to be closed for more than a week.
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immediately following the fired be issued a notice of violation to the property owner requiring that they secure the necessary permits. demolish the wooden steel framework, cleared the debris and secure the site. on august 8th when that work had not proceeded and acceptable pace db i issued an emergency order that required the property owner to move faster in response to the emergency order, the property owner quickly hired a contractor secured a demolition permit and began taking down the framework and construction scaffolding. um as always, our main concern is to ensure public safety, but we also knew that octavia boulevard, which is a major artery, um, needed to be reopened as soon as possible because of the anticipated additional traffic due to the outside lands concert in golden gate park over the weekend. um so to that end, the demolition crews worked late last thursday and early on friday and brought the damage scaffolding down to a safe height. um and the roadway was reopened before noon on friday. the demolition work in debris off hauling continued
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over the weekend. i want to extend a huge thank you to this month's on call building inspector trevor byrne, who bird dogged the demolition and dedicate some late nights and early mornings to making sure that project stayed on track. secondly, i was also asked to provide an update on the unpermitted illuminated structure that was constructed on the roof of the twitter building at 13 55 market street on friday, july 28th. on that day db i staff are informed of a structure being built on the roof of the building without a permit. we opened a complaint and building inspector attempted to access the building to investigate, but he was not allowed inside. because the structure was visible from the street. the inspector wrote a notice of violation and attempted to access the building the next day, but was again turned away. over that weekend dvd in the plane department received more than two dozen complaints about the unpermitted structure and its illumination. the following monday, db building inspectors returned to the building and were granted access to viewing area where
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they have served the structure being removed. the property owners. representatives subsequently obtained the necessary demolition permit to cover the investigation. fees abate the notice of violation and the issue was resolved. last i want to share a note that we received from a customer who praised the work of our acting chief building inspector kevin birmingham. mike bowen of boing boing construction, wrote. kevin took everything and reviewed all the permits and signatures and inspection letters and handled it so quickly and issued our cfcs and it was done within a week. so i'm writing to thank you for having a chief in there. who knows what he's doing. and as you know, i run my job sites by the book and i do all the inspectors want and i take no shortcuts and i always go the extra mile, so it was especially relieving. to have someone like kevin sort through everything and treat us with service and respect my clients and i are very appreciative of that. so again, thanks for having kevin in there. so i want to echo mr bowen's remarks and thank you, kevin for providing a high level of service to our customers and for a job well done, this
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concludes the director's report. thank you. next we have item four b update on major projects. went to this. okay, the first the first slide. good morning update on major projects as a reminder major projects have evaluation of $5 million or greater. um and this is the data from july. so in july, there were two permits, uh, filed for major projects. one was demolition and renovation of the facilities at st ignatius at
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2001 37th avenue. it's a $75 million project. the other was that 450 pacific avenue. it's an interior renovation of an office building valued at $10.8 million and um president alexander to you had asked that we include some reference information from before the pandemic. so under the count there we have included the average number of such projects in 2019. so in 2019, the average was was just over 10. ah for permits issued. we have three permits that were issued at a total valuation of $29.8 million.01 was for 9 45 market street tenant improvement for the new ikea shopping center at $12.2 million, and another example is the 809 montgomery street expansion and renovation at $7 million. and in 2019. we
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had an average of six point we just over six permits issued at a valuation of 5 million are greater. and for completed projects. we had one completed project evaluation of $6.5 million of four story office building at 16 15 market street , and in 2019. we had an average of five completed projects in the month of july. thinking. concludes major projects. okay. thank you. um the commissioners have any questions or no? but then next we have adam. uh foresee update on dbs finances. good morning commissioners. alex koskinen, deputy director administration. ah as president to had mentioned. there will be
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a more comprehensive presentation next meeting when hopefully everyone will be here . hopefully the seventh member is appointed and we have a full commission. so this update will just be a regular finance update of the for the first, um month of the new fiscal year. so. we are about 8% of the way through the year now. that's the first month july it's too early to really project any revenues or expenditures any anything we try to project out now. any small change. would have a large effect on the end of the year, so we don't want to. beginning wild changes from one month to the next typically at the six month mark. we start making more detailed projections and then we're we start meeting with the comptroller's office in the mayor's office to go over where we where we think we are. and again next month, we will give a
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more comprehensive update on how we ended last fiscal year with the approved budget is in some detail and i'll also include some of the financial history what our current fund balances how we got to where we are and things of that nature. next slide, please. so here you can see some of the initial revenue activity for the first month of the year. um no no projections in there again, those will be added. around the six month timeframe. next slide, please. here the initial first month. expenditures. um again. not not too much to be cleaned from here, but here are the actuals available in in case anyone is curious to see next slide. as far as permits are concerned the
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number and valuation we've received 10% more permits than the same time period last year. so your date the first month july, however, the valuation is 41% lower, but it's very difficult to draw conclusions from this, so we'll continue to monitor and will look for trends and we'll keep everyone updated. next slide, please. so as you can see things 11 large project can. dramatically changed the outcome of how we're doing valuation wise last month in july, we received a single $84 million project and that, um completely. that makes the comparison difficult. but it is encouraging to see the number of permits. be higher than than last year, although they are in the smaller valuation categories. so um, typically.
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those are that's work that. does not have the same return as the larger projects. the study and increase for all services so that we're recovering costs, but that may have political implications, so we'll see how that works out. so that's the update for this month, and i'd be happy to answer any questions. okay. thank you. um, next, we have item four d update on proposed or recently enacted state or local legislation. good morning, interim president alexandre toot and commissioners and carl nasedo, legislative affairs manager with your monthly update on local and state legislation impacting d v. i the first slide, please. the first item. all cover today is
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an ordinance amending the planning and building code that created a temporary amnesty program, including a streamlined application process. and permit fee waivers to bring unpermitted awnings into compliance. that ordinance passed. the board of supervisors was signed by the mayor on july 20th and becomes effective in just a handful of days on august 19th. as i mentioned last month, there was a duplicate ordinance that made some additional changes to the planning code. that was just about a week behind in going to affect so it will go into effect on august 28th, which will be the official kickoff date of the amnesty program. the fee waivers will be available beginning august 19th and the office of small businesses resuming outreach next week with updated information, and they will be focusing on the businesses that received complaints and notices of violation. next slide. next is an ordinance amending the building code to outline the site permit application price process to require simultaneous interdepartmental review for
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site permit applications. that ordinance did pass. the board of supervisors was signed by the mayor on july 28th and becomes effective on august 28th. that word is does largely mirror the process that'd be already has in place, so not a huge impact on our current operations accepted . it codifies those requirements in the code and the accountability that comes with that. next slide. the ordinance amending the building code increase fees charged by b by 15% past the border supervisors as part of the city's 23 24 budget. the budget was signed by the mayor on july 28th and becomes effective on august 28th and that does include the fee ordinance meaning db eyes. customers will see the 15% increase for new applications beginning august 28th. next slide. next is the ordinance to add a business seinfield waiver to the existing may small business awning fee waiver program. last month you heard
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from supervisor joe and guardiola's office who was the sponsor of this legislation, and after your recommendation, the land use committee recommended the ordinance to the four border supervisors. it had its first vote on july 25th and the final reading will be on september 5th after the board's august recess. next slide. you also heard a presentation last month on the ordinance, amending the planning and building code to change how the city sets imposes and collects the various development impact fees. the land use committee did recommend that ordinance to the full board of supervisors. and as with the last ordinance, i just mentioned it passed its first vote on the 25th of july and its final vote will be on september 5th when the board returns from recess. next slide. an ordinance amending the electrical codes who requires specific certifications for electrical work was introduced by supervising supervisor connie chan and referred to the book for your recommendation, though since then supervisor chan has asked us to continue that ordinance pending some additional feedback from our
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code advisory committee and especially the mechanical electrical plumbing and fire subcommittee. so i will update you on the status of this ordinance, if not next month and very soon after next slide. finally here locally, there is an amendment ordinance amending the building code that was introduced by the mayor just before the boards recess. that would allow db to waive the annual registration fee for vacant or abandoned commercial storefronts. we are currently gathering the data, considering the implications and what the administrative aspects of that would look like in addition to talking to our stakeholders, so we'll cover this ordinance more comprehensively in a presentation for you next month. next slide. finally on the state legislation side the state legislation, legislature is back into session. as of this monday will be a busy end of the session through the middle of september and then the governor has until the middle of october. design most bills that do pass
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the legislature. we're tracking a b 11 14 very closely. that's matt haney assembly member matt haney. bill, which would make post entitlement housing permits. including building permits for housing ministerial , as well as imposed time limits for reviewing those permit applications. the senate appropriations committee referred that bill directly to the senate floor because they determined there was no fiscal impact on the state. only us here locally and so that bill was actually on the sentence consent calendar for today. if it passes the consent calendar, there will be one more floor vote. and i will have another update for you on this bill next month. that concludes my update. i'm happy to answer questions. mhm thank you. thank you. thanks. next we have item for e update on inspection services.
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good morning, president al constitute commissioners and matthew green, acting deputy director. for inspection services, and i'm pleased to provide an update on the activities and performances of the inspection services division. um excellent in july. 2023 the building electrical employment divisions conducted 9443 inspections. 92% of those inspections were conducted within two business days of the date requested by the customer. meeting our target of 90. next slide, please. in the same month . our housing inspection services conducted 905 inspections with 101 of those being routine inspections of multi family housing next slide. the building, electrical and plumbing divisions, received 463 complaints and responded to 99% of them within three business days, well, exceeding our target of 85% additionally, our code enforcement division sent 64 cases to directors hearing next life. um lastly, or housing
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inspection services received 349 nonlife hazard complaints and responded to 96% of them within three business days for life, life hazard and heat complaints . housing received. 22 complaints have responded to 73% of them within one business day , housing inspection services also abated. 464 cases with notices of violation and since 36 additional cases to directors hearings i'm available for any questions you may have. okay thank you. thank you. is there any public comment on the director's report? items for a through e? good morning. my name is jerry draxler. july building permits are up 10% and the value is down to 40. this raises a question. i hope you would ponder why are building permit fees? based on the value of the
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work, and not the cost of the service provided i think that's a really important question. and . also it speaks to the point that the department and enterprise department ended. fees have to cover the services provided so they would be directly related. thank you. any additional public comment, and he remotely. i actually have a question. i was sorry. um this degree and if you could come back, and could you walk us through this this page right here. um there's some new items on here and as. if you could just kind of just walk us through it. thank you. you can just walk us through the month of july if you went cheers. hold on a second. no, i haven't hold on. this is the first page sure.
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so when you say walk you through what exactly would you like? so um, the first is building inspection, right? we have inspections. reform complaints received complaints. responsible 24 hours. first violation. just do these, um and complaints receiving obeyed without an avi. um. you know? can you just let us know what these things mean? so like a bed without any of the kind of what does that mean? does that mean they went out and there wasn't a violation? there wasn't a violation. sure notice the violations referred to code force mint. just can you get this kind of help us understand? sure i can go down the topics thank you. building inspections performed to the overall inspections performed by our building inspectors in that specific month that would include well that would include complaint investigations and then below the that's the number of complaints we received, either we received complaints through 311 can call and complaints they can file complaints on the web that
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that's the total number of complaints that we received over. um relevant to the building inspectors. there's also complaints for plumbing and electrical that are not included here. but we can get that if you would about this. um complaint response within 24 to 72 hours. um. so the inspectors they have they get a complaint. they need to respond by either doing a site visit contacted and complain it some some sort of action on that complaint, so it doesn't get lost. um complaints with the first notice of violation sent so inspector gets a complaint. they respond to the complaint. they go out on site and they do find violations of the building code. they'll write a notice of violation. um, and that's just the first notice of violation. and then complaints received and invaded without notice of violation. so complaint is just an allegation until the inspectors go out and verify it. so if they do go, they do receive a complaint that if it's unverifiable, or it's
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actually inaccurate, close the complaint saying, you know, investigated no violations, complaint closed, and that's the end of it. and then abated complaints with notices of violation. so you we received a complaint we investigate. we write a notice of violation, generally the way to comply with that notice of violation. did you get a building permit and make the repairs? so once all that work is done, proper building permits are issued signed off. we will close the complaint saying they're in compliance now, so that's what that references and second notice of violation referred to code enforcement second notice of violation. it's just another way of us saying this is the final warning letter we sent to the property owners say you received your first notice of violation. you have not complied . we're sending this to code enforcement for the next next step of the whole enforcement process. um. now the housing inspections is very similar, um do you want me to go down each list here? the abated complaints
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with movies the number of cases into directors hearing so directors hearings is that is that unique to housing the director's sharing the process performed by both, uh code enforcement. the housing inspection. it's a director's hearing is held. um i believe housing holds them virtually representative department is the hearing officer. the public. it's a public hearing. um the purpose of the hearings is there for the property owners to give cause to why we shouldn't issue an order investment on the property, so it's a public hearing the property owners are invited to show up. sometimes they show up. sometimes they don't but also anybody can show up to testify on the case. um and then the hearing officer will make a decision whether they can issue an order of abatement. they can issue advisement. which would say a 30 day advise and say you get 30 days to correct all these violations. if they're not done, then we'll issue the order of
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payment. they can also decide to continue the case. or they can return the case to staff. if there's you know, it's on the hearing options discretion. if there's more more work needs to be done, and then the next one. i'm sorry. it is never routine inspections. is that what you question? and that doesn't that's for multi family buildings, multifamily dealing. it's a common areas. apartment house. private house owners pay apartment license fees on their property taxes annually pays for this program for a routine inspection of the common areas of multi family housing. um and then. code. i think i think code enforcement. makes sense. um, could you talk about the code enforcement average programs? actually refer to louise theory. be more, um okay. this is on the receiving this report, so i just want to attention to it. thank you. good morning commissioners
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. my name is luis barragan. i'm a senior housing inspector acting chief. um well, inspector sample matsu's out. um i would love to answer your question. so please go. go ahead. um, i believe this is the first time we're receiving this report. is that right? what they so could you just okay. the first irish work, the total people counseled. the counseling cases in the community program. participants in a case is resolved. could you just walk us? sure. so, um the current force when outreach programs are community based organizations. that the department works with that include the. um collaborative xas. well as well now, this is just current force mint. so this would be the conversation outreach programs, which are the ones that work with multi family units are not as hers. um and so total people reached out to what that means is, um any flyer any
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communication. it's the total amount of context that were made within the community to try to do outreach, so that encompasses any activity. any flyer any trying to capture? um the amount of outreach and contact us have been had with the community as a number, so that's what that number on top is. counseling cases would be cases where either through outreach or through office times or through phone calls. people have come into those, um, have come in contact with one of the programs to request help with code violations. um and cases resolved our cases that were either they threw their counseling and through their actions have, um, have been able to get the complaint resolved. as well as any case that they referred to, um db. i were
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inspector has had to go out and do an inspection. um. and internally for us. we also have statistics about how many cases have been referred to us and, and that's one of the numbers that we asked. it's not included in this report. so that we split that number out. so this case resolved. there's a total of all of those cases, not just the cases referred to housing inspection services. any other questions. thank you. thank you. i will do my usual disclosure. i used to work for the cia programs. i still know people that receive those services that provide those services. um, thank you. this is a report. that one. okay, okay. thank you. okay um, next, then we are on to item five. discussion regarding kitchen bathroom remodel over the counter. or otc online and step permits. good morning
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interim president teat and the members of the commission. my name is neville barrera. and the deputy director of permit services. i'm here to update you on the kitchen and bathroom model instant online permits. so there we go. um. so some permits that we issued don't require plans. it goes it. it makes sense that things like roofing permits. um electrical and plumbing, some electrical and plumbing permits, and, uh you know, some kitchen and bathroom models don't need plans, and so we offer this service over the counter. yeah to come in and just get the permit in person. however in october 2020 db expanded this online. uh ah, this service to the incident online permits, which are available to licensed
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contractors only. and then, um, that was for roofing permits in 2020 in 2021, we expanded that to include kitchen and bathroom models that next slide, please. okay, now we're already on there. so. the way it works is that the contractor fills out a their information online and is essentially we keep there. their records updated so that if something lapses, you know where we notify them that there are no longer eligible to pull these online permits. um they come onto the, uh the website and fill out the information by the project, the address and scope of work. um get their permit to start work, and then we sent out an inspector to verify that the work was done. according to code the license, be general
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contractor, as well as the b two contractors are eligible for this service. and like i said, they're already registered with the department building inspection. we don't allow this. service for homeowners. just because, um, uh, of the myriad of expertise that we get with that, so currently it's only licensed contractors. next slide. so this is the what the contractor sees on the website. it allows them to fill out basic information. on the about the project and then validate their contractors, information as well. next slide. if you can imagine kitchen bathroom malls can be pretty extensive. um or not, and we allow the ones that are not extensive to be pulled online, so no structural
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changes. if you're doing a significant remodel, where you moving plumbing fixtures across the room and that kind of stuff that's not eligible, so pretty much just a refresh of your kitchen and bath with appliances being in place. we only allow this for a single family dwellings and one and two family dwellings. what we call our to our three occupancies. and for obvious reasons, also because things get a little more complicated for multi residential and commercial and then no historical buildings or any buildings that have active complaints. thanks. slide. so, um. the statistics say that in, um so far in 2023, we've had 6000 245 permits that are issued without plans. approximately 824 of these have been issued instantly online. approximately
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13% of all no plans permits. so we continue to publicize this information if you can go next slide, please, um, using customer communications, we have our normal communications base. we have our, um, monitors in the permit center throughout the permit center that advertise this service as well. and then quarterly. we have a public advisory forum where we invite the public, and, uh, members of the industry to come in and talk to us, so that's uh, that's the extent of this report. i'm here for questions if you have it. yeah. uh, yeah. so, um if you could. i could you elaborate, elaborate a little bit further on why the online permitting, is
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not extended to homeowners and that's the reasoning behind that. that limitation. um so currently yeah, it's a valid question, if currently the program on its onset when we roll this out during the pandemic as primary to reduce the volume of the or the need to come to city hall, and so it's very it was restricted. uh you're right. we don't need to restrict this to contractors only. however everything in our permit tracking system now again permit tracking system is fairly long in the tooth. it's old. and it's based on, um based on pretty rigorous, um rules about the contractor and allowing them to pull permits. it's something that we can control immediately. we are, as we look into make our services available. you big ubiquitously. um we will soon
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roll it out to others. so it's just an interim step. thank you for that question. thank you. thank you for your part. just hopefully if asked questions, so the 6245 total otc no plans permits that that's how many people actually submitted an online our attempt to do a sub. submit a online permit. no this combined that's combined walking. most of them walked in. okay um 13% are online. kitchen baths. um okay, so then just trying to read these numbers here, 824 issued instantly online, correct, and that's a combination of walking in or online. no, that's just online. that's just online people that use our web service. and i believe i stand corrected on that. it's not just kitchen and bath. it's just all online transactions. okay i'm going to try to get to my question here. so out of eight out of the 6200
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there 824 what typically fell out like what? what was? is there a the most common reason for somebody to fall out of the online instant approval. it's not that they fell out the majority of our industry professionals, contractors and permit runners, um. just have gotten used to walking in again that service done in in house. as opposed to online. there are a growing number of professionals that would rather sit in their bedroom and, you know get a permit issued and that you know, it's like you said. it's growing. um, but we will continue to market that that service. for every person that does not step into the permit center just allows us more, um more through but in the permanent center for the people who walk in, okay? thank you. all right. sure my question is about the limitation of one and two unit. uh buildings. i mean, we have a lot of small landlords
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and the richmond sunset. those sorts of places where it's you know, for you know, for unit buildings are very typical. um, why not try and make the process easier for those groups as well to make updates. i think that there's oftentimes there's a reluctance to do some of those things because of how complex the processes and because you have to go through the rigors of the permitting process here in san francisco, so just i'm curious there. it's just stepping stone. that's all i can say. we're looking to get there in in in my, uh, my experience. i have had no problem rolling it out to other. um you know, it's just we have limitations with the city. um internal processes stuff and where we're knocking down those barriers. i appreciate the cautious like being cautious and roll out, so
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yeah. um. yeah i guess i'm curious about how many of the otc plans that for folks walked in. could have actually been done online. do we know all of them? 100% of the 6000? actually, no. let me step back. we can do electrical and plumbing permits, online roofing permits and kitchen and bass. so there are some other types of permits that are no plans permits. um i'm racking my brains right now to think about them, but like stucco. um you know, we citing your house and stuff those don't generally need um, plans. hmm so we just need to develop our, um kadre of types of permits that we can pull off. i'm curious. the contractors? no, but i'm also curious how many people would do this if they knew that the process had changed
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significantly in terms of homeowners who may i think maybe this is a out of my reach, or a small landlords who are thinking of this is going to be, you know, they're thinking about the old process and other new process. and so i'm curious of being your outreach are also thinking about homeowner, small landlord outreach. as well, not just contract as he's as we tweak out processes and openness up, we'll definitely, um we have . we're not shy about letting people know that their their services available to them, so we'll do that as we roll it out. yeah, that's great. i look, i look forward to seeing the outrage. i look forward to seeing the expansion of this program and this is really great. thank you. this one. i'm sorry, i president to just kind of helped me with another answer to my question is so just clarifying so 6245 people could have qualified for a instant
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online permit. am i am i seeing this number? right i'm just trying to. it's an easy no, i would say not understanding 1006 102 106,245 permits where eligible for no plans that we don't require them to draw anything or produce anything other than the application itself. some subset of that, um , are available online. um, so let's say. 5000 of those were available to be issued online. however. some subset of that only, um, whatever that number is. only some of those people opted to do that online. okay i guess that's what i'm trying to get at is, uh of all of those applications. no plan permits. we're obviously looking to get the 800 that were instantly issued permits were looking to get that number way up. yeah ideally, you know, out of the
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5000 eligible for online and that sort of hypothetical number . we would like to get closer that 5000 number and said they had 100 24 can feel better now. all right, thank you. thank you. thank you. is there any public comment on item five. good morning. my name is jerry dior antler. i support all the online activity. that expedites the process. i'd like to talk about hot water heater permits. um we believed in the city for 38 years and under our house. and hot waters have a useful eaters have a lot useful life of 10 years. so we've replaced quite a few of them, and i can tell you in most instances we were charged for a permit. but when i look back and go into pts for plumbing permits i can never find a plumbing permit. so we
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have two issues here. one is revenue loss for the city, and the more important issue is they're messing around with gas pipes. so an inspection is really, really important. so i think i believe it's really important to provide a simple and efficient process, but we also need to help the controls and i think hot water heaters is a really good place to start looking. thank you. is there any additional public comment in person or remotely? a thing. none. item six. discussion regarding permit tracking system or pts enhancements. deputy director neville pereyra again. on this item. so i'm happy to announce that as of july 27th,
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we rolled out a new enhancement to a permit tracking system. as i mentioned earlier, it's a fairly aged system. um and this just allows it to keep keep up with some of the recent requirements that we've had, um, you know, reporting um. and so it's the enhancements really, to improve transparency. as you probably know, there's been a lot of interest in the amount of time it takes to pull a permit. in san francisco. and what we found, um, the good part about this is that we found is our ability report out to people why it took so long was limited because of the system itself. there were information attributes that we're missing. how long did it stay within the department versus how long did it stay with the applicants? so where would you looking at? 600
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days time to get a permit. how much of that time was actually within the department versus sitting with the applicant and the design team, and so on and so forth. so our data infrastructure didn't allow us to do that. um so this enhancement now does. and it really, um. it was a very good implementation. we, uh, our information services information system team was very reactive, responsive to our needs, and we were able to roll it out very quickly. um, second flied. hmm. so what? what actually happened here? um. whereas our previous, um. offering of the permit tracking system. on the website to the customers had limited or it had information for the customer to find out what the status was that their project we
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now enhanced that the data within it. we every time we receive a document, it is now noted on a separate line before lions were. reused or there's information in the in the background, so something would come in. we would get a we would get, we would do some work on it. we would send it out and more information would come in. you would not know that new information came in. it would only have limited fields on it. so now when you information comes in, we start a new tracking line, and people can now see on the website. um what exactly came in when it when it did, when was it assigned? and what was the what was the disposition from the city on? that was it and i'll go over those dispositions in in a moment. it also allows you, uh, uh, the design team, the engineer, architect contractor
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and as well as your homeowner, to really, um be able to monitor the project. if you can imagine sometimes, um, um, the owner is some sometimes kept out of the loop because their design team is actively engaged in in the interaction with the city. now they can see exactly when their design team responded when the city responded to them, and so on and so forth. and, um. our comments as well. so we internally we had a common line before. we just encourage staff now to put anything and everything on that comment land to be as clear and transparent as possible. next slide. so, um . whether so whether comments have been issued or so the
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project's status tells you whether comments of issued or whether the project has moved on . as far as disposition. disposition goes, if it's been denied, if it's been, um um, approved and so on and so forth. it also tells you when it was submitted. um he continues to tell you when, when it was submitted when it arrived at that station, a station is a development review agencies so it could be a public workstation . could be a building station could be a planning station anytime. a document regardless of, um. what's the middle? it was. sometimes there's a submittal to dpw department public works that doesn't come to building that's also registered before. it may not have been clear that that that that separates and middle guard guard issues so every every department has a has a line in
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the tracking system. next slide. so this is an image of, uh, what's shown on the website. it tracks the revision number two every time there's a revision of the plans, either. there were comments issued in a new set of plans was taken and in that's tracked. now it's shown the review result is now shown that was never done before. um we used to have this on the whole field. what i alluded to before on hold in the past used to mean that the department was essentially done with this review, and we put it on hold. um, meaning for us internally that it was sent back to the applicant. so the vernacular wasn't really clear. why was it put on hold and, um and also this. this was a single field on
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a single line. so when it came in on hold field was still populated with number even though there was activity going in the background, so it's a education. you can probably ascertain it was limited. and its transparency before now we have the ability to add a new line, saying we received the news of middle of the revision number would be updated, and then we have a new activity that spawned off of that. and the last item on here shows the expanded comments on their next slide. so this is a list of, um , of all the dispositions that we have. db i only uses a few of these. we used the approved status. and we used the issued comments status we use the admin status is well as the in progress status, the others approved as stipulated. or denied those are reserved for
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other departments. we don't stipulate approvals. um, and we don't deny up next year. we do deny it in some cases, just to be instinct with other other departments planning denies applications and were asked to deny applications because of that. um next slide, please. so that the new enhancements allows us to do multiple other things. like i said earlier on, in addition to what i mentioned earlier allows us to balance the workloads and assignments. in our internal reporting, where now able to see, um. readily when a plan came in how long it was has been waiting, and so it's really no opportunity for it to kind of fall between the cracks. internally. we also review plan review times. those have been improving steadily in
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the last, uh euro, so. and then, um, there's other improvements that we have. so when a recheck or recent middle comes in, we've also held ourselves to standard of 10 review days maximum. we typically review these within a week within five working days, but we before they went a recent middle came in. it could go weeks without being reviewed. and um, so now we have an internal standard. um that the alarm goes off at 10 days. and we readily and we regularly meet our one week to two weeks. turnaround on those. and in general just just keeps projects moving. that's the, um that's our responsibility here. lastly on the last slide is just want to acknowledge the m i s team. those folks are the work
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silently in the background. they need some acknowledgement. they were like i said earlier on very responsive um, to this need and created a great output for the city as a whole. i'm here to answer questions if you have. and people to the question. is there any public comment on this item? i have some handouts, please. i need the computer, please. it
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will it'll show what's it all? there it is, um. good morning. my name is jerry drought. um i fully support incremental improvements to the pds system. that approved. reporting transparency and accountability. however. this effort is undermined by the lack of data integrity and the pts system. almost two years ago, the city controller issued the 56 page report on dbs. permitting and inspection process. and key report findings and recommendations have not been implemented, and it's been two years. it will be two years in september. i can't see how the bic can fulfill its over site response stability. without insisting on the implementation. with two principal report findings. first one is the pts
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system blacks controls to ensure complete data is entered into the system and, most importantly , to prevent inappropriate after the fact changes to recorded inspections. this is an unacceptable internal control weakness. the second recommendation or observation is db. i does not use pts to report on red flag activities like out of area inspections and improperly expedited reviews of project plans. the big should be receiving exception, reports on these prohibited activities. i attached report findings. the preliminary findings and recommendations in my hand out, i encourage the big commissioners to read the entire report and director of reardon's september 16 2021 response to
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control her rosenfield. thank you. thank you. is there any additional public comment in person or online? then. next. we have item seven commissioners questions that matters. oh, yeah. i'm sorry. uh the discussion that commissioner discussion my apologies. i did actually have questions about similar to, uh to the public comment. and just how is this data that i know this is a new roll out. so how are you anticipating this data to be used to conduct monitoring that will help identify fraud and abuse risks. so the enhancements that we made our. primarily
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targeted towards, uh performance and efficiency measures within the permitted sign up playing checkers assignment and approval process. um it's really there, too. to give us the ability show and report on on a weekly basis. what was assigned what was what was done and had, you know, really keeping track of so when you resubmit plans after you get corrections, it's normal processes to submit directly to the plan checker. um and sometimes that plane checker would forget to put that into the system. now it's routinely put in and we're going to tighten that up a little bit more, so it's just a again to leave the outline to essentially bring in the outliers or these projects that were, um sometimes forgotten. um so as far as, uh, fraud and that kind of stuff, um
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. that really wasn't the intent of this. um you know, there's a lot of measures that the speaker talked about. um all right outside of the scope of these changes. thank you are are the line by line. ah, the new entries each line are they are they are they locked in, or are they able to be changed? so they're they're locked in after that line is finished. so if you enter a disposition on that line and you open up a new line and start to enter information on the next line, you're not able to go back and enter information on online before so no one can go back and change something after that line has been, yeah. okay are you able to pull reports absolutely absolutely part about this so you can pull reports by inspector. you can see if something is kind of you know, out of the ordinary
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something that they would normally be assigned to and follow up. say, oh, you're just covering for your colleague for vacation. we see that, or this is something that was unusual, unexpected. you're able to do that. so the again so the changes that we did, um to the to the system. we're not really related to inspection. however it is part of the same web view. and so the same rules apply to that, um can. the enhancement we made were not really specific for um, for the type of activity you talking about? so this doesn't follow through to the end of the permit. this is just to the issuance of the permit the web view that you you see does follow through to the end of the permit. um. because i work in permit services. i don't necessarily know that those those god cascaded to the inspection, but i would gather so okay. thank you. questions,
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frank. commissioners, um um. thank you for the presentation. just a question about improving internal management. and you mentioned that the 10 day target gives a deadline and a measure of accountability and it creates an alert. and it's i guess i'm just curious. what is the alert and what what happens once that comes in? and what's the response that there is the if the 10 days or approaching or if they passed, uh how does the alert of the deadline? how does that how does that? yes thank you. for that question. it's really monitored by each team of playing plan reviewers. um each team consists of about five engineers are inspectors with a team leader. and so our enhanced process right now is really to meet with each one of the 10. i
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mean, each one of the five within the team to each supervisor has that responsibility on a weekly basis to make sure that they know exactly what came in to their team. and what was done that week and that gets reported out. on our weekly assignment global assignment meeting which happens for the entire division of the plan review, um, services section. each team meter comes to the meeting with available hours. for new work so they that that means that they met with each team team member of theirs . they found out what? what we revised work came in. that number of hours associated with that revised work gets taken out of the 40 hours that's available for the week. and whatever is left is available for new work so that that's the check and balance. we have to make sure that they met with their staff. they know what what available hours that are for new work. and this is now like i said, monitored on a weekly basis, so it's really a good short amount
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of time that we can. we can make sure the integrity of the information that's being reported out. thank you. yes so, um, i just wanted to add, um president alexander toot, um the . to your question earlier about how do we verify that the plan check is appropriate. um when we implemented the pre planned check process that, uh um, deputy director, and pereira was talking about, um part of that process is, um, we have to experience plan checkers who look through the plans and assess like a number of hours that they think the plan check will take. and so we have that recorded, you know, so if they say this plan check will take six hours or something, and it you know, somebody only spends one on it, then that then that's in the system, something that we can look back on and say. why was it only one and not the six
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hours that they anticipated it would take, so there are some additional checks and balances in there that, um ah, that exist and as far as the inspection services side, you know, in september we have an update on our reforms. uh project that we're going to give. we have christopher gara, who's our compliance manager is going to give you an update on that, and we have worked on inspection locks. or, you know, records locks for inspections, and so he can give an update on all of that. so does the inspector actually see the number of hours anticipated for the plan? check plan check. seems like that would be that would be a way to know. yes, they do. they do see it. they all were of that. and in part of this weekly dialogue that happens between them, and the team leaders is just to be able to, um either accept it or negotiate those initial hours. you know, based on what they see. right? okay? thank you.
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okay no further questions. okay item seven commissioners questions that matters. seven a inquiries to staff at this time, commissioners may make inquiries to staff regarding various documents, policies, practices and procedures, which are of interest to the commission. and i'll read adam b as well, um, future meetings and agendas at this time, the commission may discuss and take action to set the date of a special meeting and or determine those items that could be placed on the agenda of the next meeting. and other future meetings of the building inspection commission, and our next regular meeting is scheduled for september. 20th. so um, the interim president, um, did you want to ask there? are there any increase to staff for the commissioners have any future items? okay go ahead. thank you just wanted to follow
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up. i know we had talked a couple of meetings ago about vacancy, um, that they can see report and also, um, hearing from the tax collector to see if you know, just sort of getting an update on how these databases are colliding. sounds like next meeting. we're gonna be talking about vacancy again, but i was hoping i think i mentioned it. um but we need more information at that time. so if there's a way we could get the tax collector in here to go over what their databases and just see if it's if it's meshing with the b. i database on vacancies. that i don't know if we can, but that be my request. thank you. thank you. um i am just mentioned the last meeting. but i would just want to make sure that the housing subcommittee is on there for, um and that we because i believe we're also going to a point the subcommittee members at the next committee meeting that we have
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the that the way that it reads is that we could vote on the housing subcommittee but also a point at the same meeting. but the housing subcommittee that's a new committee to be formed. yeah, okay. okay thank you. and i'll follow up pathology for the specifics that have follow up questions on that. um is there any public comment for the item seven a and b. and then remotely saying none. item eight review and approval of the minutes of the regular meeting of july 19th 2023. their emotion. a big commotion too. oh, whoops. tried that i make a motion to approve minutes second. there is a motion in a second to approve the minutes. is there any public comment? um seeing then are all commissioners in favor? yes, alright, post. okay. thank you
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in a minute are approved. um next, we have item nine discussion and possible action on the annual performance evaluation for the secretary. 98 public comment on all matters pertaining to the closed session. very any public comment. and in person and remotely. um next, the possible action to convene a closed session. is there a motion to convene closed session? motion to convening closing session. their 2nd 2nd. okay and i'll do a roll call vote on that motion. interim president alexandre toot commissioner newman. yes commissioner. shattuck's yes, commissioner williams. yes motion carried unanimously. um, we are now in closed session and it is 11 18 am
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performance evaluation for the bic secretary. we are on item nine d reconvene in an open session to vote on whether to disclose any or all discussions held in closed session. is there a motion to reconvene in open session? i'd like to make the motion and defer to the city attorney, the deputy city attorney, to characterize the motion and the exceptions. okay thank you. yes. yeah, that's right. i think it's happened. yeah. am i coming through here, sonia? yes great. this is deputy city attorney peter miller. and that's all just characterize the motion for the building inspection commission today. it is to reconvene in open session
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and to not disclose any discussions held in closed session today except to note that the building inspection commission has completed the performance evaluation process for the building inspection commission secretary, ms. sonya harris. and also to note that in closed session, the building inspection commission voted unanimously to initiate the process to update the job specifications and the salary levels for the position of building inspection commission. secretary and also concurrent to initiate the process to create a new position entitled director of commission affairs. okay. thank you. so that was the motion. i guess there's a second for that. okay okay. does this add up a vote? that's just okay. so there's a motion by president
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alexander to and a second by commissioner shattuck and i'll do a roll call vote to president alexander. to commissioner newman? yes. commissioner chadwick's and commissioner williams. yes. okay. thank you. that motion carries unanimously . okay. thank you. and then item ten is adjournment is there a motion to adjourn? motion to adjourn. second. okay. all commissioners in favor? aye. aye thank you. it is now 12. oh 6 p.m. and we are now adjourned.
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>> good afternoon. we thank you for joining us. this meeting is in hybrid in person at city hall broadcast live on sfgovtv and phone. a time limp 10 minutes of remote comment on each discussion item noticed for the meeting the number to use is access code: 2660 733 6624 ##. when the item is called dial star 3. commenters have 2 minutes to provide commentful speak clearly and in a quiet location and turn off computers or
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