tv Mayors Press Availability SFGTV September 13, 2023 4:30pm-5:31pm PDT
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as of march 2023 the expenditure total was 255.7 million and just about 70.5 million represents 93% of the appropriations and in % of the total bond program budget. i few accomplishments all of the community healing centers are almost complete and clez out fizz. southeast health center the southeast health center renovation the existing building to add dental suites and adding on a new construction 2 story beautiful healing clinic. built next to the existing build. those are -- the project one of the projects i had the opportunity to visit. the new building facilities shared clinical team space with
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exam rooms around the team. the team space helps improve clinical work flow and collaboration of the team usa the new community health centers are built or built in aline woman this integrated wellness approach so they include primary care >> mental health. dental, substance use disorder service and social services. you will see this if you have the opportunity to visit these that these spaces are really beautiful and -- built to make the responsibles i guess easy as possible for patients they go it one place and get all of the service. the new building the southeast health center is beautiful. has few really cool public art
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installations. if you have the tune to visit i recommend you can take the t muni. bay rue park this member pent ja mentioned across theistry. there is the lifely tappest real in the lobby of the clinic this was you know made possible through the sudden front art's commission. so. if you have know opportunity you can visit 2 fwounlded projects in one visit. i recommend this one. other are the maxine hall is complete. castro mission health clinic also nice on the inside. the same clinical team space i talked about in religion at this time southeast health center. team really did a great job with this.
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and with many more constraints associated with renovating an existing building versus more freedom with ground up. development like with the new southeast health upon center. castro clinic in close out phase with there were like in the old windows after the inter~ winter of heff rinse replacing those and other are minor stuff. zukerberg building 5. the project management team on the current buildings 5 projects there are a lot of them. i think you saw took up half of the 52 page report for building 5 alone. so, there are 19 bond funded projects in building 5, 206 locations. and the team has been working
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hard over the past 9 months move the projects along and i don't know if you remember from my last year's report. there -- there was a lot of slow progress, let's say in the previous year because the team was -- completing the building scans for upgrades and a lot of redesign based on the building scans and wait for approval to move forward with the building from the state. all that is done now. and so the projects are moving along and that it is really great news. in anticipate that the progress at building 5 this progress is progress will continue the next year.
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the ambulance deplay am facility is done the certificate of foible completion in february and i hope to visit this long with the new fire station 49. the other neighborhood fire stations. all 6 stations fire station 15. that is in the the way they are stored and drive. all were taken down the city wants for historic preservation to reconstruct one. and this is the fire station 15. and this will be bid out this year. i think public works finalizing the contract specifications.
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for that -- tower replacement to bid this out. the generator replace am projects, are funded through this bond at stations 18, then and 44. and -- fire station 18 the design team i think someone might be here from that team. targeting to complete drawings by september the end of the month and bidding will commence after the jen rirts are are at fire stations -- 15 and 19. which was part of that bond but sxron michael spoke about. the next fire station 18 will come after those are complete. but home will services siteos turk and hymn ton shelter are now complete and or in close out
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phase and joe, if there are questions about the 2 city owned shelters on polk and fifth. those have been kinds of drilled. because the city increased the skoecht projects. there were delays related covid. and some recall delay in design and bidding process. that's it for my leigh liaison report. i said, joe is here to answer questions. thank you. questions or comments? excellent. if we can take public men on
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this item, please. members of the public when would like to make public comment you have 3 minutes to speak. call 415-655-0001, access code: 2661 388 9782. we have no public comment >> close public comment and move to item 10. >> liaison report on the 2015 affordable housing go bond program, 20 sxaen loans for
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rehab of affordable housing. and the 2019 affordable housing go bond program. i the make up time here for us. >> first i'd like to thank andrea lydia and benjamin who discussed the programs. there are 3 this fall in the housing. i'm the liaison to and report this all of spending is with the voter's will >> first the 2015 bond item. 310 million dollars. almost completely spent with 3 projects remaining. just to be completed the potrero hope infrastructure project. down payment assistance program
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and teacher housing at 43rd and irving. 1, 568 affordable units. which is great. second bond program the 2016 referred the past program the seismic safety. this was 350 million dollars. approved by the voters november of 2016. first issuance of 71 million dollars almost deployed and these loans to support housing have nearly been closed the second, 101 and a half million dollars. a third of this deplayed to
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closed loans. and the remaining balance fully mitted in process projects. society the first and second issuances anticipate to -- serve to preserve 1, 262. residential units and if i have commercial units and this is incredible work. as was mentioned in the earlier presentation by hsh. this is keeping folk in homes so they don't become homeless. >> oh , and to note on this past program. all active loans are performing, there are no defaults or work outs. the final bond program the 2019. 600 million dollars passed by the voters in november of 2019.
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margin of 71%. the first issuance of 253 million dollars has 82% spent. the second issuance, closed in april of this year, 28 of which spent by the end of this fiscal year. and positive piece to this is involving program here but. the city group is anticipating 3, 105 units of affordable housing produce third degree is up 7 then units from the report by staff in 2021. so a variance in the rice direction. this is it for me on this item exit electric forward to having staff give their report in 6
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no public comment. close and move to item 11 of the agenda. >> presentation from the city service auditor. regarding the whistle blower program. liaison report on the program and possible action by the committee in response to presentation and report. >> good morning members. jury room good morning and thank you for the opportunity to present the whistle blower program. the next series is not new.
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we will move through them quicker. however for those less familiar our authority to investigate matters from the combination of california code and local gentleman laws. the legislation lid out what is within know outside of our jurisdiction. our core 4 areas of investigation include miss use of city funds. imprimary activities. difishes in government services and wasteful and inefficient government practices. relate to matters outside of our jurisdiction program reviews each report and determine whether the report allegations fall in our program's jurisdiction. charter calls out circumstances when that fall out of our purvow
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and they're listed on the slide before you. the keep thing to note when something does in the belong with the program we work with averages to ensure it gets routed appropriately for the human sz side our team we are proud of the professional backgrounded in our member and than i pro possess knowledge and abilities to meet our functions a form are investigate or from pleas ash counsel at and [speaking fast]. the data presented is from our yet to be issued q4 report. and you see report intake volume was down. you may recall from the previous sessions our discussions about reports in the previous fiscal year. during this time, days where we receive with no information as many 10 i day.
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so, a little inflation here from previous years. >> the next slide is sum row of over all volume. you see we started off with 82 open reports. received 562 closed 581. and had 63 remaining open. we were efficient in closed more then and there received. >> our program receives reports with contact information the first 2 reflected show everything we received this year and the source of how we received it. the second is further down by breaking out number of unanimous reports zeechl a variety of methods which individuals can contact us the most common way is on line case management system. received about 78% of you will reports left fiscal year. this slide shows a break down
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how long it took to close reports. now we have an internal bill this closed 75 within 90 days. there are factors to go beyond 90 days. number of allegations or investigation requirement for sworn employees. we exceed our goal by closing 88% of reports within 90 days. . of note, we have been giving consideration to adjusting goal to close 75 reports within 90 days. as i mentioned seen fluctuations and use thanksgiving fiscal year as a new baseline to determine how to enhumans and refine closure rules. this next chart how cases were draesdz by the program the first 4 in the orange box reflect matters. the left 2 are matters of examples outside of our
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jurisdiction. which we discussed on slide 4. you see we investigated pen % of all reports received or 333 reports. moving on to percentages of investigative reports resulted in corrective action. increases in natural flushth situation in case and different staffing and managing the hot line. the number is consistent within the 30-40%. so of the cases we investigated this left year 39% lead to a final decision make are take a corrective or preventative action we are exploring ways through out reach and education quality of reports we receive exclude, wear knows of the hot line a resource for employees to who need it. >> here are goals for the fiscal year. the first is close 75% within 90
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days. rope we consider the need to rebaseline for this fiscal year. we will issue our quarter low public reports on the status of programktivities and anticipate our q4 report issued in the coming months. conduct whistle blower training for all employee and liaisons on conducting violation. those of you less familiar with presses we have liaison in every department who garth information for investigation and some cases approved by charter investigate a merit on our behalf. we will host i national web near it prosecute mote hot line practice. now we are coordinating with brood net had the line the government account act office working at the federal level. and finally we will review our policies eye toward improvement and identifying best practices
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that improve when we are doing. this is all i have for you this morning andy wor help to take questions or comments. >> great. thank you. like to open for questions and comments from the committee. i have a question. thank you, stein for your report. can you talk about the difference between your or not the dwns but talk about the annual report. that the whistle blower program puts out what is included and how the public learns about it. >> absolutely. so our annual report we issue a report every quarter this is our selection of the quarter data issued for. our report is sum rising the fits come year of activities inform this you clearly see trends on a year-by-year with the previous years. that is the most personnel with
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knowual and quarter low and the investigative sum rows the end of reports we have certain confidentiality provisions this restrict when we can reporto omit department names and individuals in reports. this can give you a better idea and when corrective actions they resulted in. >> you mentioned earlier in your report on receiving on average 10 i day of no report. when does this come in the form of e mail or call. >> in the previous fiscal year, when we were in front of you we spoke to the reports this they did in the make a ton of sense had limited pieces of information. if they would have e milled it may go to the pam box this is when we had to work watch we can't attribute it to a factor
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the hot line is open 24/7. we the end result of the report created manage where we market and receive it and close it. however, the fact we received it shows up in volume for this year inform previous years you may see increased volume but little work. >> thank you. anybody else? >> just a comment. to say you know when i became the liaison of this the whistle blower program i did in the understand why this was per of the [inaudible] or i can't remember who made that decision buzz it it is in the i bond funded program. i will say it is fascinating and i do meet with the whistle blower team once or twice a year and put together a stack of cases. this i'm able to review.
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and it is just really interesting. for you interested in ethics or how governmental departments processes are processes these. complaints. i would irrelevant recommend this you participate also as a coliaison or something in the future. i want to commend you on your work. with the whistle blower president trump are doing i greation and san francisco is opt cutting edge in terms of municipalities. in terms of their work as -- you know -- our program is manage we can be proud of. so. >> also like to echo that very professional work done boy your office and -- i have been in meetings with david. impressed with how everything
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went. >> so without more comments and questions from the committee, if we can have public comment. >> members of public when wish to provide comment lineup at the podium now. each will have 3 minutes to speak. members of public who wish to provide remote comment call 415-655-0001, access code: 2661 388 9782. then press star 3. you will have 3 minutes. >> we have no public comment.
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thank you for feedback and time. close public comment and move to our final agenda item 12. please. >> opportunity for mittee members to comment or take action on a matter within the jurisdiction. item 12 audit unit reviews. b, division update and w plan. public finance upcoming bob issuances and 12d. fy2022, 23 work plan liaison and meeting date. >> great. good morning, committee members chair matthews and vice chair crawford. director of audits for the controller city service auditor division i will cover the first item. which is the public integrity
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then and there item d on the first item related to public integrity since your left meet nothing april we have commolested one additional audit. related public integrity effort this is was know audit back in july. july 13th. on this city's landfill disposal agreement with ricology. you may recall the mohammed case and [inaudible] ricology under the purview or some purvow within public works. one of the key deliverables we set out was to electric at the land fill agreement over seen by public works and the sudden front department of environment. we issue third degree in july. we had 3 over arching findings and 9 recommendations. recommendations covered improved controls are regarding ricology's reporting.
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the data this they submit to the d. environment to make sure than i are accurate and complete. of those 9 recommend anticipations all 9 were concurred to by the department of environment and we'll follow up as per of our process in audits. in addition, we have the current fiscal year one on going public report this we are working on. we are in the draft reporting phase. we'll issue it our plan is september or october. and it is regarding the san francisco pu xrshgs procurement surrounding the internal control weaknesses identified in the former general manager prosecute curement procedures. in addition to this we will follow up on recommendifications we lead related to integrity competence folded in the key themes we identify in the all 10
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reports this we issued in the left 3 years part of our regular audit program. audits of prosecute curement, contract and ethics. happy to answer questions. thank you for this. questions the this time? all right. transificationing to 12b. we have slide deck this will be visible. this is to provide you i mentioned [inaudible] director of audits i'm on the csa audit side of csa and i will quick with natasha the director of performance for csa performance. over the next few slides, i will cover background on csa of the city service auditor division
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and why whistle blower appears the program is within the csa mandate appeared on f. the city charter. within this csa one mandate of the city service auditor is to administer our whistle blower program. hence report before you. to out line the key apennedic prosecute visions. serve the auditor for the city. we conduct financial compliance and performance audits. we evaluate performance. and we conduct various bench america to make surety city service we provide are alined with leading practices or various kemetrics holding ourselves against. we also administer the program among other responsibilities we have. this next slide is to provide
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the over arching responsibilities that fall under audits and city promise. on my side on audit side butt cs, audit side near on the performance audits. as well as financial. we comply with general low accepted government auditing guide analysis the yellow book. all of our engagement that we call audits comply with the standards ensuring we have quality insurance process and evidence based on appropriate information. we mentioned conduct investigations part of the program. on the city performance side it is a whole host of analysis and bench americaing and technical assistance than i provide. most low driven by risks this are identified or requested bout
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departments. in terms of our work planning process as you can probably think. we do have more ideas in terms of audits and perform projects we do balance all of the mandates that are in the city charter. as well as the add min code and the requests from various departments. and elected and risk analysis against the available resource this is we have at csa in general. we do a balancing at the end of the beginning of the new fiscal year to make sure we are able to priorize those this are high risk on the audit side. and ensure this is the case for city performance. in terms of resource, as part of
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the appendix f we do -- goat 10 of a percent of the budget each department's budget rolls in the controller's audit fund. this funds the services this we provide in audits and those in city performance. in fy22-23 and had is, lined with the concern fiscal year. this come to 21 million dollars. this we shared between 2 divisions. we have about 77 or close to 80fte's. just it give you the brick down in cost centers and our work begin is 2/10 allocation you can surprising the large departments bubble up as the 1s that have the most allocations. we do have the first line the
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general fund departments the combination of the small are departments combined so we provide audit services to everyone citywide. . good afternoon we are almost done the w we have planned i'm natash at city performance director. we have key programs on going. somewhere mandated in the charter. we do performance reporting. there are links in the power point on line. so that is about our performance cards. in full swing in development of the performance measures for all diameters of in the charter what we are mandateed report on the standards for parks and streets and walks how sdot user experience with objectives.
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we this sprirng issued our first report on streets walks with new standards we developed this are this both easy to measure and give us better information. for public experience and public works operations. we run a program for 10 years. we help then diameters montort come mroins of nonprofits so this one nun profit w with multiple departments for fiscal and come mroins will be done once. we also neumanntate for us is managing the our city our home committee. in key projects this year i wanted go through the departments so for public health we are working on continuing phase one of a hiring process project this will lead us to
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what a phase 2 could look at to help the department with hiring. we are helping with a bed modeling project. multiyear project to estimate the beds required in about 60 different types of beds for the department that will really drive strategic planning for behavioral and, cute care beds and other projects. for the homelessness and supportive husbanding we have a wee of projects simultaneouser technical assistance for process improve export helping them measure and report on their strategic planning goals? we will be just started coping on shelter assessmentow is the city doing? with the mta, they are a houj client, we are helping them now with the prosecute curement of an on board survey.
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this will give details information lines specific to the department to be able to make service changes? going forward in the next several years? and [inaudible]. and we are sppth the city add administrator. our office and the department of human resources on making government operations better to improve and speedum hire and contracting? and the nonprofit space there will be legislation introduced soon that will be requiring? the we are -- in support of it of developing a now program for nonprofit helping departments figure out how to monitor the performance of nonprofits. this will include i varietied of things from standards of what types of performance measures did in your contract. how are you monitoring those and how we report thez to the public. this has been an area of tissue for a lot of people?
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we are excited work on this? what is in the shown is is that we are have start work on our general obligation bond report? this is wron of those we have done every year or every other year? we are kick it off the next week or so we will community with the departments when it will look like. it will come before the committee hoping a february/march completion? of that work. and i think -- mark. i will be quick. this is highlights of our key audit says in fy22-23 we have a host of audits that relate to nonprofits. similar in vairn to what city performance is dog? we're highlighting those we identified from risk assessment? we will be continuing our construction in geo bond audit
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program. you may recall some of you have i don't know here but in 2015, the committee asked the audit it was conduct expenditure audits we will completed 10 and the next slide will cover that. we will continuing that work within the space of construction and joeo bonds and construction clez out. change order audit and best practice and meeting practices we can garth as part of that. we have a public integrity suite of work. the it cyber security engage am we have penetration testing maturity assessment ensure the city systems are strong and save as can be. thoser confidential reports? that we let to the department its make surety city is protectd and we are not sharing the
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vulnerables to the public but conduct those on going. with the d. technology. all we are continuing our cost recovery work given covid and fema cost recovery is on going. i see audit meeting the citywide preauditing of all submittals to fema. that will be tailing off given the emergency has official low been declared not an emergency but a federal government we'll submit our left few claims to fema. and the coming months. >> this is emphasizing the geo bonds we audits and we have a place hold in the work plan for those bonds we have not auditd and those are ones we have been holding off because they have not had expenditures to have a meaningful sample.
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we're revisit thanksgiving now because 3 years passed and covid past the projects i know a lot is happening given the report outs today. thisy is to callow woo comply withiely book will go through the pore review next fiscal year. that is one of the requirements of yellow book we go through an external pore we view bying audit agency in thes country so we say we follow the yellow book standards that concludes the csa work plan for the year. >> great. any questions or comments? i will quick. related to the annual report. i will have testimony in the committee to review the last worn we published. members put a small introduction
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piece. let's keep this in minds. >> good afternoon member i'm beau scott with controller's office of public finance we're over timil bey brief am included the city's anticipated forward bond calendar. and as the calendar shows the city expects to bring 2 transactions to the board for approval in fiscal 23-24. one is a refunding of certain outstanding general obligation bonds. that will be subject to market and assessment of savings going forward. and then addition to the refinancialsing the city preponders to bring third issuance of the preservation
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affordable housing bonds in the latter half of 23-24. >> thank you. >> thanks. >> commentsos this item? d. the upon final item silent calendar. and liaison assignments i will pull this up if you have anything to add-on this? pickup the upon screen federal sfgovtv calendar for the year. of when we will hear report and when meetings are schedule. this was a double meeting.
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we will get back to normal process of hearing from a few bond programs each quarter. we have one vacancy i don't know well is a rush to get it fill third degree is something to work on. i think we may have corraled a volunteer. why we did. >> so we will have tim it apply. >> we'll connect the condition tacts for this program. >> thank you. is there anything else to cover? i think that is pretty much it. >> take public comment on this final item. members of public when wish to speak line up or call 415-655-0001, access code: 2661 388 9782. clear clear
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>> >> >> >> >> my name is bal. born and raised in san francisco. cable car equipment, technically i'm a transit operator of 135 and work at the cable car (indiscernible) and been here for 22 years now. i grew up around here when i was a little can i. my mom used to hang in china town with her friends and i would get bored and they would shove me out of the door, go play and find something to do. i ended up
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wandering down here when i was a kid and found these things. ♪ [ music ] ♪ ♪ >> fascinated by them and i wanted to be a cable car equipment from the time i was a little kid. i started with the emergency at the end of 1988 and drove a bus for a year and a half and i got lucky with my timing and got here at cable car and at that time, it really took about an average five to maybe seven years on a bus before you could build up your seniority to come over here. basically, this is the 1890s verse ever a bus. this is your basic public transportation and at the time at its height, 1893, there were 20 different routes ask this powerhouse, there -- and this powerhouse, there were 15 of
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them through out the entire city. >> i work at the cable car division and bunch with muni for 25 years and working with cable cars for 23 years. this is called the bar because these things are horses and work hard so they have to have a place to sleep at night. joking. this is called a barn because everything takes place here and the powerhouse is -- that's downstairs so that's the heart and soul of the system and this is where the cable cars sleep or sleep at night so you can put a title there saying the barn. since 1873 and back in the day it was driven by a team and now it's electric but it has a good function as being called the barn. yeah. >> i am the superintendent of cable car vehicle maintenance. and we are on the first and a
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half floor of the cable car barn where you can see the cables are moving at nine and a half miles an hour and that's causing the little extra noise we're hearing now. we have 28 power cars and 12 california cars for a total of 40 revenue cars. then with have two in storage. there's four gear boxes. it's gears of the motor. they weigh close to 20 tons and they had to do a special system to get them out of here because when they put them in here, the barn was opened up. we did the whole barn that year so it's difficult for a first of time project, we changed it one at a time and now they are all brand-new. engineer's room have the four monitors that play the speed and she monitors them and in case of an emergency, she can shutdown all four cars if she needs to. that sound you heard there, that's a gentleman building,
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rebuilding a cable. the cable weighs four hundred pounds each and they lost three days before we have to rebuild them. the cable car grips, the bottom point is underground with the cable. it's a giant buy strip and closes around the kab and they pull it back. the cable car weighs 2,500 people without people so it's heavy, emergency pulling it offer the hill. if it comes offer the hill, it could be one wire but if it unravels, it turns into a ball and they cannot let go of it because it opens that wide and it's a billion pushing the grip which is pushing the whole cable car and there's no way to let go so they have to have the code 900 to shutdown in emergencies and the wood brakes last two days and wear out. a lot of maintenance.
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♪ [ music ] ♪ ♪ >> rail was considered to be the old thing. rubber tires, cars, buses, that's new. there were definitely faster and cheaper, there's no question about that. here at san francisco, we went through the same thing. the mayor decided we don't need cable cars (indiscernible), blah, blah. we can replace them with buses. they are faster and cheaper and more economical and he was right if you look at the dollars and cents part. he was
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right. >> back in 1947 when they voted that, i'm surprised base of the technology and the chronicle paper says cable cars out. that was the headline. that was the demise of the cable cars. >> (indiscernible) came along and said, stop. no. no, no, no. she was the first one to say we're going to fight city hall. she got her friends together and they started from a group called the save the cable car community, 1947 and managed to get it on the ballot. are we going to keep the cable cars or not? head turned nationwide and worldwide and city hall was completely unprepared for the amount of backlash they got. this is just a bunch -- the city came out and said basically, 3-1, if i'm not mistaken, we want our cars and phil and her group managed to save what we have. and literately if it wasn't for them, there would be no cable cars. people saw
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something back then that we see today that you can't get rid of a beautiful and it wasn't a historical monument at the time and now it is, and it was part of san francisco. yeah, we had freight back then. we don't have that anymore. this is the number one tourist attraction in san francisco. it's historic and the only national moving monument in the world. >> the city of san francisco did keep the cable car so it's a fascinating feel of having something that is so historic going up and down these hills of san francisco. and obviously, everyone knows san francisco is famous for their hills. [laughter] and who would know and who would guess that they were trying to get rid of it, which i guess was a crazy idea at the time because they felt automobiles were taking the place of the cable cars and getting rid of the cable car was the best thing for the city and county of san francisco, but thank god it didn't.
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>> how soon has the city changed? the diverse of cable cars -- when i first came to cable car, sandy barn was the first cable car. we have three or four being a grip person. fwriping cable cars is the most toughest and challenging job in the entire city. >> i want to thank our women who operate our cable cars because they are a crucial space of the city to the world. we have wonderful women -- come on forward, yes. [cheers and applause] these ladies, these ladies, this is what it's about. continuing to empower women. >> my name is willa johnson is and i've been at cable car for 13 years. i came to san francisco when i was five years old. and that is the first time
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i rode a cable car and i went to see a christmas tree and we rode the cable car with the christmas worker and that was the first time i rode the cable car and didn't ride again until i worked here. i was in the medical field for a while and i wanted a change. some people don't do that but i started with the mta of september of 1999 and came over to cable car in 2008. it was a general sign up and that's when you can go to different divisions and i signed up as a conductor and came over here and been here since. there were a few ladies that were over at woods that wanted to come over here and we had decided we wanted to leave woods and come to a different division and cable car was it. i do know
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there has been only four women that work the cable car in the 150 years and i am the second person to represent the cable car and i also know that during the 19, i think 60s and women were not even allowed to ride on the side of a cable car so it's exciting to know you can go from not riding on the side board of a cable car to actually grip and driving the cable car and it opened the door for a lot of people to have the opportunity to do what they inspire to do. >> i have some people say i wouldn't make it as a conductor at woods and i came and made it as i conductor and the best thing i did was to come to this division. it's a good division. and i like ripping cable cars. i
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do. >> i think she just tapped into the general feeling that san francisco tend to have of, this is ours, it's special, it's unique. economically and you know, a rationale sense, does it make sense? not really. but from here, if you think from here, no, we don't need this but if you think from here, yeah. and it turns out she was right. so.... and i'm grateful to her. very grateful. [laughter] >> three, two, one. [multiple voices] [cheers and applause] >> did i -- i did that on purpose so i wouldn't. ♪ [ music ] ♪ to
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be. >> hi, i'm average i'm a personal analyst that the human resources examining and recruitment unit and suffix i started my career as a san francisco state university and got my bachelors in psyched and orientational psyche if they had we have a great relationship that the san francisco unified school district i exploded for american people interim shopping mall and become eligible for a permeate job. >> okay. perfect. >> i love working for our human resources services because of
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