>> today the housing authority commissioner meeting on today, thursday, january, january, today thursday, june 27th at 4:30, we're starting a little bit late so thank you for your patience, every one. go ahead and take roll. >> commissioner mary anne. >> present. >> commissioner. mics. >> lindo. >> present. >> item 2 is the acknowledgment of the ramaytush ohlone. >> we acknowledge that we're on the unceded homeland of the ramaytush ohlone who are the origin hab tants of the san francisco peninsula, in accordance with their traditions, the ramaytush ohlone never seeded nor lost or

forgotten their responsibility for this place. as guests, we reside, we recognize that we benefit from living and working on their traditional homeland. we wish to pay our respects by acknowledging, the ancestors, elders, and relatives of the ramaytush ohlone and by affirming their soverne rights as first people. >> item 4 is presidential report. >> no items to report, just looking forward. since this is a first meeting of the beginning of summer, a very safe summer and please be watching for the heat advisories, in the coming weeks so that we're all taking care of each other. if there are any questions that people have, please reach out to 311, and issues at site please reach out.

but remember you always have 311 as a point of access to make sure that you and your family and members and children seniors are protected during the summer months. thank you. >> thank you, president. item 5 is general public comment, before we start, i would like to note this portion of the agenda is not intended for debate or discussion with the staff. if you have questions or would like to bring a meater to the commission's attention, please send email to sf gov. t a, and i will start with the submitted speaker card for general public comment. and if you just come up to the podium, you'll have two minutes, and if you hear a beep that's for 30 seconds remain anding there will be a beep when your two minutes are completed. we'll start with chanel. >> just to make a note, for any

resident issues who from authority staff is present to help answer those questions? great, thank you, kendra. sxl ceu is enroute and will be here but before any action. thank you, thank you very much. >> speaker: good afternoon, i'm here to address the commission about the housing authority and issue at hand. so my concerns are being able to communicate with the housing authority effectively as far as more lines or email a dresz to access, to the different departments, pretending to disabilities and ada accommodations for patrons receiving tran fehr vouchers from other counties. and also, being the long wait

in the lobby. so that's why i'm here, i wanted to speak, and then also, addressing the fact that everybody in the bay area or most major cities are under housed. it's not enough housing to go around for people in the wait list as well as accessing housing directly. so if in one county and you have to go through another county and you're disabled and then you have to look for housing, how can we transition or expedite the process of turning the vouchers into emergency housing vouchers for those with disability? so those are some of the concerns i wanted to address and hear something about. i did pass through sunnidale and i did see the new construction of the housing and the way the roads are, not

actually connecting. i see some things are under way. so i did read further about the agenda today. and as far as accessibility the public transportation and just being mindful for disability for people with disability. thank you very much, have a great opportunity. >> you too, thank you for coming. >> next is chris ward klein. >> i have a hand out as well. >> speaker: good evening, board commission. for the record i'm christopher klein. i just wanted out a draft resolution where your feedback is needed. this is need today prevent a tyranny here in san francisco. a few city leaders are using military equipment such as

c6ir, with it they can take control over your phones and systems. here in san francisco, they are price gouging veterans and non vet arz and then using them to non compliance. if anybody speaks up, they attempt to evict the resident by forced to include health resolutions. i'm going to read the resolution now, and as you can see it has been presented to the key commissioners in san francisco. will you ensure provieeding information with sfpd and sheriff when recommending indict toment anybody using improperly safety system such as sherlock to alter a h=al health and ptsd and using ultrasound to cause twelg and false illnesses or death to i willy influence notes and

illegal play to pay schemes and alter for other political and religious reasons. and the last thing i wanted to bring up at 250 kearny there is been an abnormal amount of death so i've asked, the department of justice to investigate and launch an investigation. thank you. >> thank you. >> jason lawrence?

>> speaker: thank you for having me. i've been here for the past 30 years. it's very--? mr. lawrence, if you make sure, i want to make sure that you're speaking into the microphone. >> speaker: all right, i'll be real quick. >> you don't need to be quick, i just want to to make sure that you can be heard. >> speaker: i moved here 30 years ago and i love it and i would not live anywhere else. two years ago i got diagnosed with h.i.v. and went from having aids to being undetectable but about four years ago, i was diagnosed with a fractured hip and it has to be replaced and right before could vid, so there was

no--covid, so there was no surgeries during covid, elective surgeries that is. so i went waiting on that for my surgery. and after that they wanted a year sobriety before they do surgery or 12 clean ooh urines. i put in 3 requests from my doctor and pesh al letter from the doctor as well and i've just been ignored and i'm start to go have falls in my own apartment. i don't know what else to do, i'm kind of frustrated, i'm not much of conversational person but this seems so simple, thing to do they got a lot of property a lot of rooms and they're telling me that i need some kind of tax credit from my doctor so. there is no on going discussion, it's suppose to be a fair housing act.

and they just ignore me. >> mr. lauren, i'm sure you've been having that experience and can a person will speak to you right now behind you, to help you resolve that. >> speaker: okay. >> just a quick question, what has been the method of communication with the housing authority around the request? >> i submitted everything to my social worker at the property that they have onsite. >> at the ambassador hotel? >> uh-huh, i've been there 14 years, and i loved it. it's just that for some reason this is just started happening. >> all right, great. i appreciate you coming today and i hope that we can help with the wrap around supportive services to see what we can do. >> speaker: thank you very much. >> thank you very much for coming in. >> speaker: margaret mcmurphy. >> speaker: hi good afternoon,

every one. if you recall i spoke last month about resident advisors and how we were expanding and getting along, and i mentioned that i found my niche but that niche is preventing lawsuits from tenants against the management by advocating for the tenants and management as well and interfering, just basically communicating, it's been solving a lot of the problems. so in the future, i want to know maybe you would consider letting me have an agenda item because i have a couple of clients that i'm representing that may go over two minutes, but i'll try not. one of the things, 25 sanchez street, the president is having a hard time communicating with management.

they're using their storage closet for their own storage instead of the tenant association and that may sound silly but it's a lot of little things like that ra tha* have building up. and i'm also training the resident's board from for the tenants association officers, i'm training them for their new role and anyone that wants for free, every second saturday, every month at my residents. so, the main reason why i'm here today is a client named norman will bert and he's received a letter that basically says that they're going to stop giving him the happen money because he failed a couple of things in inspections. he feels it's retaliation because he did win a lawsuit against them a couple *f years ago. and i've been adjusting, kendra so she has been helping me.

>> that's your appropriate way to issue. >> thank you very much for all that you do. >> thank you very much. next is it kevin roach. >> speaker: i'm kevin roach from the arc of san francisco and i'm hoping that, the board of of the housing authorities will build more affordable housing for the people with the disability. and my other concern is that in san francisco in the mission district i see there is condos, not affordable housing, and a big building near the park, saying it housing. and my worry is that the clients at the arc with people with disability, request not afford to live here. our social workers we're losing. it's a battle where i feel

like, are we ever, what i was going to say is i hope you understand what we're going through that we're worried for the future of san francisco, that pole people are not going to be pole people. there is a lot of pole people and so many resources downtown that they're getting built. and i'm hoping, that you will open the door and i do want to thank you about the housing authorities that every time i call, they communicate very respectful to me for my services. and i appreciate that because they ask you for your social security card and they talk clear. years ago, i almost wet my pants, they would not talk clear. soy want you to know that there is a door, housing authorities have done very respectful to the clients when they're looking for asking about their

voucher how far are they still on their list? and that part means a whole lot to me that you're caring enough to talk, the people we call and talk to, we tell them our number, our social security number and they talk like not mean to us and that means a lot to us for people with disability or anybody and i think that is adorable and they do, and i want to say too that they don't put us all in bad neighbors. they want us to live in a safe neighborhood. so i want you to know that i think that's very important. two and a half years ago, put their name and they put us in better neighborhoods, like not in a rough neighborhood. so i think that is a big plus. >> thank you for coming in today. appreciate it. >> thank you.

>> next is isaac. >> speaker: so my name is isaac and i'm from the kelsey and i'm going to be talking for the kelsey and i'm talking about any experience with finding affordable housing. and it took me four years to find where i live now. and that's because the lists are so very long when it comes to apply for housing, that you have to apply so many time just to get housing and it takes people so long. that many people will get discourage sxz just accept their situation and just think, just think that they will get a very discouraged and then turn away from looking for affordable housing. also i like you, figure out to get the list to get the list shorter so people t have a long wait time. these people deserve housing

these are the people in our community who can't afford market rate housing, so they have a limited amount of housing. and a lot of people applying for these house anding that there is causing that so many people that there is not, that there is just supply issue and the only reason why i have the housing i got today is because i got evicted where i was, i got to be on the first people and i got a voucher that got me the housing and that should not be the reason that you have to get the housing, you have you should be able to get your housing without having to have something bad to you that, should not be the reason we get house hading. i would like to see the list i would like to see the list, more work being done to get the list to be shorter to people have a less of a waist time and don't have to s to get the housing that they deserve.

>> thank you very much. [applause] >> belinda wraklin. >> speaker: hi name is belinda i worked in affordable housing since 2005, qualifying people for home ownership and rental housing. my last position was at san francisco corporation and there, i would go to the housing authority with clients that came in with issues and could not get through. one of my ask is, that the housing authority qualify people and not disqualify people. a lot of time and it's not just the housing authority. a lot of times what happens is they come in, people come in and whoever is working with

them tells them what the rules are but they don't tell them the exception to the rules. so i'm going to give you an example. for example when you're qualifying for a home ownership and they say you have to be doing something the same work for the last two years, well the exception, so when you say that, oh i have not done that, so people walk away, but the exception is if you go to school and maij order in that, then you qualify, right? or if you work for a bank and you go from receptionist to a sales person, that qualifies because you're in the same industry, right. so if you explain things like that. the other comment i want to make and it's been the experience and one of the main issues that the housing authority is like the other gentleman said, reasonable accommodation forms from the doctor's office, i've gone to at least six times to say this

form is correct. i've had the experience of people being sent back or denied because this reasonable accommodation is letter is not correct. well, if it's not correct then tell them what it needs to say and send them back we need this letter to say this, it needs to be written like this. so that's my comment. >> great. >> my qualified instead of disqualify. >> and this is based on the experience 1815 edward. >> yes. >> great, thank you very much, belinda. is there any additional general public comment?

>> speaker: name is frances hardwood and i represent sccsd, i'm a board member. and i want to update you. as of right now, we're working on our email corporate email, so that's going to take a little time but we're working on that. so i want to let you know that. and we're going to get a website too, i want to let you know of that as well. thank you very much. that's it. >> thank you very much. thanks for coming in. >> speaker: no problem. >> any general public comment in the room? we do have somebody online, stephanie papas would you like to unmute yourself and you'll have two minutes.

>> speaker: hi, can you hear me now? >> yes. >> speaker: hi i'm a fellow officer of frances and i just wanted to briefly add to what he said. sorry that we have not been more present at the meetings. i know there is been some negativity that has been brought forward about us and i wanted to let you know firsthand that we feel like we're doing well as a board that we managed to successful complete ten elections of our 14 active buildings? and we're about to get some help. as seniors and people with disabilities, we recognize that we need a little more support. we agree that we could use a

little more support for our board so we're exploring adding two advisor roles to the board. we have one fellow in mind who is a former board member and now works on a hud committee, named kevin lee and we're open to who our second advisor would be. but, i just that's one of the we've been looking at and working on as ways for us to get a little more support and a little more caught up, we have a few things, business wise pending. so, so, i'll introduce myself and say hello and just add on that tha* we feel like in general, and since, i've been on the board since march of 2023 and other than, the resent disruption we had and disagreement with ms. nolty i think we've been in very strong process and in further contact

as i finish off my term the rest of this year. >> great, thank you so much for making my time. >> i apologize for not being here sooner. >> no, thank you for making the time, that's what matters. >> speaker: thank you. >> last call for public comment? then we can move to item 6, this is tenant representative report for anyone that has not already spoken would you like to give a report to the board? then we can ask for public comment on item number 6, any public comment? i do not see any, we can close public comment and we would like to move 7c to first report out due to staff availability. that would be the leasing update and that would be presented by joe mueller from

the housing authority. and for sf gov. tv, we do have a power point for this. >> speaker: hi good afternoon, today i'll be presenting the calendar 2024 leasing plan. if we could go to that first slide, please. thank you. so just as a reminder, right now on the power point we've got the 7 leasing strategies that we had done last year as part of the 2022, leasing plan, filling vacancies, issuing new project base vouchers and payment standard increases vouchers adopting strategies to increase the leasing success rate and to conduct wait list openings. overall, there is a lot of carry over in what the

strategies are going to be for 2024. the main difference is going to be within the strategies, the different focuses on how we're going to reallocate the resources. can i go to the next slide please. so before i get into going through the 2024 strategies, i would like to take a moment to highlight,000 in plan inter acts with the strategic plan that is something that has been talked about. so two of the goals within our strategic plan are number 1 to become a high functioning agency and ensure reassurance. with those two items, that is a good way to highlight how that strategic work in practice. one of the strategies in the strategic plan under becoming high agency is to go through a make driven ditsing. --decision. everything has been done with an eye on making data driven

decision sxz seeing what we've done in the past and making a determination on what has and has not worked, looking at hard data that we've collected over the last couple of years and then out, that's how, it ties into kind go-one of becoming a high efficiency and at the same time it helps to ensure fiscal resilience with practice of going and going into executing this plan to go through our reserves without over extending ourselves financially and maximize the amount. so with that being said i will get into now the 2024 strategies. today, we are expected to expend 281 million dollars out of the authorized 411 million dollars that we received from hud. our goal is to maintain 8 million dollars out of this 411 as reserves. this is recommended by hud, it's just to maintain this on

hand in case anything unexpected comes out through the year or if there is anything that needs to be closed out from the prior year. so, allowing for that 8 million to be held, that leaves us with 22 million dollars of of reserves to be able to increase our program capacity. these are the tragedies that we're going to implement to use up the 22 million dollars. so the first one is going to be voucher issuances. again, this is something that we had done last year, we'll be doing it again this year. this year we're going to place an emphasis on filling vacancies at our pbb sites, we'll continue to monitor our standards so based on the bedroom size of the unit, we'll continue to monitor and conduct analysis regularly to see how the current requested rent amount right side lining up and if it needs to be adjusted either up or down and then 4

and 5 adopting the leasing success rate and opening the wait list as well as purging tenants off the wait list. can we go to the next slide please. thank you. so the first strategy that we're going to be going through are voucher issuances. so we have 518 vouchers and this is residual that we've done. and all told, the last couple of years, we've pulled over 2000 names off the wait list to exhaust the wait list and make sure that everybody has come in and receive a voucher. that result inside 577 applicants being housed. currently we have 518 vouchers

still active on the streets out of those 1143 that were issued. based out of our leasing success rate which has increased. when we stafrted this project, three years ago, back in 2021, we prevented our first leasing plan, we were around 38 percent, we were up to 16 and 17 percent now. so we've seen a significant increase over the last couple of years of the vouch thaerz are being issued. we're anticipating 275 admissions, and this is expected to incur about 1 to 2 million dollars. in addition to the vouchers that are on the streets searching, we will be pulling names off our newly opened, as of last year, housing voucher and inviting those applicants into a briefing to receive a voucher.

we're anticipated 600 vouchers to be issued for the remained he of the calendar year. we'll be monitoring the response rates of these names that were pulled as they're coming in and making adjustments so that way we can hit the 600 voucher issuance mark. applying the success rate of 16 to 17 percent, we're expecting about 350 new admissions from the wait list pool that we'll be doing this year. i will highlight that due to the time to lease up, only about 185 will be leased up in 2024, some of those will end up based on the timing of when they get their voucher and when they're able to secure a unit, we'll be anticipated in 2025, but for those that will be leasing in 2024, we're

anticipating about 5 to 6 million dollars. and i would also like to note that we do have a policy in place that for every ten vouchers that are issued, every ten vouchers that are issued, three names will be pulled off the choice mobility, the project and tenant base wait list. since those applicants are already part of the program, we don't anticipate a huge impact with them on this on this strategy. those will impact and there will be more felt on the next strategy which i'm about to get to. next slide, please. thank you. so the main focus of our 2024 plan is going to be working on filling place vacancies. currently, our goals are to get to a 93 percent overall utilization with no individual project base site having below an 11 percent.

so on this chart right here, the left hand side of it is showing how many admissions for xhifting sites we've been processing per month up through the ging of june. and once you see when it starts to be 49, that's what we're projecting for the remainder of the year. averaging these 49 new admissions per month will get us to the 93 utilization overall goal with no individual site below 80 percent through the rest of the year. 49 is lower than what we've averaging per month. and part of the reason of that drop off is if you look at the column on the right hand side these are new units, buildings that we don't have vouchers at that are being leased up. there is about 500 units here split between project vouchers

and tenant protection, so it's slightly different sources. and the tbbs don't count, which if you remember back to last year, that's something that we had to submit for. the tbps are not subject to the same cap so that's a separate allotment. but there are still units that will need to be used up. and in doing so, this will take time and that's, sorry, so these new vouchers will take time to lease up and take staff resources which is why you're saying the afternoon below what is being done. and then overall, like i mentioned, this is the main focus of our plan this year. so, if we hit these goals, the 80 percent per building and 92 percent overall this will spent down 13 to 14 million of our

half reserves. next slide lease. okay. and, in twoen these two slides, like i mentioned earlier, we will continuously looking at the payment standard for our program. at the moment, our payment standard is in line with the rents that are being requested. like i mentioned, we'll continue to monitor this if we need to increase or change it, this will be something that we need to keep. it's in line with the rents that are being requested. so moving on to this slide on the screen right now. this is the strategy that we're going to be adopting strategies to increase success rate. so we have been doing tenant and our leasing has gone up significantly. we're up to 60 to 70 percent

for the given month now. but one thing that we're going to be looking at closely this year is our tenant support services. so right now, we're offering security deposits utility fees and application fees for voucher holders who have been searching for a unit for 60 days. we currently have two million dollars for the services and right now we're looking at way that's we can expand and increase the impact of the services that we're offering and that they do have these, that they do have these benefits for lack of a better word available to them, better way to see help them secure housing. next slide please. so the last item that i touch on today is our wait list openings. so back in may, the authority had created a project wait list, thaoz ones are designed to feed into any site that has an exhausted wait list.

the bep fit, that way if a individual is exhausted, you have a large feeder wait list. so it will decrease the time that it will these vacancies. it will give us bigger pools so. as part of that opening, we added 10,000 new applicants to these six wait lists. and the goal is that this will be on a two-year wait list cycle so we'll be able to move through and provide these relevanteder, as more sites have those wait list exhausted, we will then have this list that these streamline list that will be able to provide referrals with as well. and by having it on a two-year cycle, exhausting and reopening the wait list, it will ensure this there is less time that

the applicants are having to wait for housing. and then kind of concurrent to this opening, we've been working on purging our current wait list. so going through and identifying applicants who are on the wait list that maybe found housing but did not remove their name. contacting them and seeing if they wished to remain on wait list. over 2000 inactive applicants have been identified op the authority wait lit through the different mailings, we expect thistil we end the project. but it will p be until department, and at that point, commissioner kim asked for--the key dates so welcome include that with the report out. and if that is the end of my

presentation, thank you very much and bennett and thank you very much commissioners. >> are you open for questions? >> yeah, we can take some questions. when you talk about the reduce authority reserves. >> yes. >> what number are we talking about in the presentation slide? >> if you can go back to slide number 3. so right here, i've got it laid out on this chart. so our authorized authority for 2024 is that amount on the far hand side the 411 million. yes, the amount that is that 411 million, that's the full half expense per year. as it stands if we were to do nothing for the program, today we're anticipating the 381 will

be spent. this is in half payments for things that are already obligated that we have already earmarked to pay out. >> just to back it up one of the things that i like to do when we have so many members of the public that watch online and also be present, being able to take 100,000 foot view of what we're looking. so 411 million in funding and 381 of earmark ex that includes, just to get basic about it. >> yes, so the authority currently provides a

help realize the housing, vulnerable community members. in safe decent affordable housing. i appreciate that, i want to make sure that it's in recognition of that strong body of work and i very much appreciate it. >> thank you. >> thank you. [applause] >> commissioners any additional questions? all right, thank you. thank you very much, every one.

safe travel. >> item 7 a is the plaza east update. john steward if you would like to start. >> good evening. >> good evening. yeah, good evening. are you going to put up the slides? >> yes, sf gov. tv, we have slides for this as well. thank you. >> thank you, our first slide is a staffing slide, this looks like--. >> i'm sorry, can you make sure that can you introduce yourself? >> absolutely, my name is ron and i'm a regional director for the john steward subpoena and i supervisor the staff at plaza east apartments, public housing and tax credit approximately 200 unit site in san francisco.

and today we're reporting on the may period. the first slide we discussed staffing, we are still one person short, the maintenance tech, however we have identified a person he's in prehire, he has 25 years experience in the field lives locally. he has been working for months as a tempt and we're going to bring him on full-time. which will bring us up to full-staff. a little side note, i'm going to be away next month, i was trying to get the present to come but she can't so there will be something that will be here to present for me.

next slide first. >> we'll try to be as rigorous as we are. i'll be watching the recording later. next is the work order details, we opened includingthe emergency work orders and closed 157. commissioner kim, how are you doing? i want you to know that the work order that we did not close was open on friday may 31, we closed that work order on monday june third. the average to complete the work order was one day. well within industry standards.

i want today break down the 158 work orders. and let you know what they looked like. 153, 50 for appliance reports. 7 for common cleaning. four electrical, 22 plumbing and 7 were inspections. you might remember the last couple of months, we had a lot of work orders because of our fire inspection so now that has flattened out a little bit. is there any questions about this? >> yes, last couple of meetings we were hearing about consistent mold and flood issues. can you talk about how those issues have been addressed today if you're aware of what might be outstanding or people still coming forward with those requests? or, i would like to get a better understanding about how those issues are coming to you and how you're following up on

them? >> sure, sure. so, in the last 30 days, we have had one person come forward with a mold request. i have been tracking that personally, it happened last wednesday, the head of the council called me and told me there was a problem. i went down to the site, i looked at the unit. we called two companies that do mold remediation, got two kids already. i approved one of the bids today. so we will be scheduling the work immediately and after that is done, we'll hire another contractor to finish it up. a common problem particularly in older buildings. we work on resident education

to make sure people understand the cause of mold. mold happens when you don't open the windows, when you have a single pain windows and you have heat inside or cold outside or vice versa, it happens when the vouches are too close to the wall and the air can't get in there. and i don't think he had looked in the closet for a while and the mold started growing his clothes. other than that, i'm not aware of any other mold issues we've had in the last 30 years. >> that's great to hear. can you share more about those. >> sure, couple times, a year, we do, we do, community meetings and we discuss it, it's also brought up when they

sign their lease. there is a policewoman pamphlet that they get. >> i mean, i also have personal interest as a renter myself, i know it can be a surprise when suddenly, you realize an appliance was too close for a wall for too long and clothing, is too far against the wall. and you find there are other guests waiting behind it. i think it's great that you continue to provide that education, it's always useful for people. i would like to see the documents are next time you're present, just what residents are receiving. >> that's good, i made a note. >> thank you very much. and i appreciate you being able to talk so quickly about single

mold request and keeping up-to-date on those issues. thank you. >> is there any more questions about the work orders? the next photograph is the trend line each month. the next slide is the unit detail. this slide, details occupied units, vacant units that are ready to rent. vacant units that are being remodeled and units that are pending analysis when we get ready to bid out the, the amount of money that is going to be spent on capital improvements this year. only one number changed here one number changed from vacant to ren oohable, we had a transfer, we had a person in the unit and they moved to another unit, so their old unit, it needed to be turned which you'll see on the next slide.

>> just before you go to the next slide, you said immediately the issue would be addressed. it was wonderful to see. the reporting, there was a request to have the remediator come and tend to the unit. in the meantime it was covered are plastic and taped on the wall. how much time will it take for somebody to come out and remediate?afternoon, the plastic happens after they seal that up so, somebody does not have a cavity in their wall where there is either insulation or empty. so they cut out affected dry call and they seal it up and kind of a duct tape so the unit is still habitable. what happened in this case and i'm free to say this because we have not discussed any names or unit numbers we went to clean

the mold so wipe it down so that and call the contractor and the person refused that work. he was afraid that if we wiped it down, we would not do any further work. so we are going as quickly as days ago and we're scheduling the work right now. >> that's great, so in this particular case mold issue came up, and you came and both cut the area because you saw how substantive the issue was. >> i'm not being clear and i've had a long day, i apologize. >> no, i'm just trying to understand. >> okay, so it was reported on wednesday and we called the remediator which happened on friday. on thursday, we took staff to wipe it down. he refused that. so as of today, it's not wiped

down and not cut out, the bid was approved last night and the work is being scheduled right now to cut it out to put the plastic up. >> okay, so since it was first reported, how soon will the remediator come in and take care of that work? >> i don't have an exact answer but they usually take one or two. that is their job to be quick. >> but it sounds luke it's been longer, given that it's thursday and it was reported last week. we're past that point when will the issue be remediated. >> i anticipate next week. i approved the second bid right away. it's just you're doing a great job from the time we began these conversations, under your leadership and the manner in which we've seen

improvement and it is an opportunity for you to be clear with us and for your own teams on the rate in which you want to see the ats addressed and under what timeline. so that you can share. i hope that when they come in we're going to wipe it and follow-up with formal remediation as you should be receiving from us, this is an example from us, telling you what we're going to do and having a clear time and that everybody understand the issues. i would love to feel, that there is a response time. >> i hope that happens, and one thing i did to ensure that happened, i communicated very quickly and with the council leader. she was the one that called me and alerted me to the issue before the property manager did. and i called her every step of

the way. and often time, she is the main conduit between myself and the residents. >> thank you very much. >> the next is move in and move outs, transfers and there was one --transfer as i talked about. usually i talk about referrals and move in. last month, we talked about the referral and the length of time that it was taking to take somebody in. we have vacancies and we ask for referrals. we received 7 referrals, we received 6 in april and one in may. out of the 7 people, three of them, never showed up or responded to communications. three people came out and they declined a unit there. and the last person moved in.

now for the person that moved in, we talked about how long the process took and i want to report on that and i have four dates for you. the date that the person was referred to us, was april 11. we called them, they had their first interview with us on april 15th. they were approved for move in onwhich is about, 40 days and they moved in the very next day. they had some assets i don't know how to say this word,zelle, i don't know how to say this word. this is kind of inside weeds but this is the new reality we live in where it is more

difficult to verify income and assets for people that job moves quickly and have jobs like uber eats and have cash outs. i thought it was a good result and i do. that concludes the occupancy part of my report, is there any questions? >> so i don't mean to go into the weeds with you, but sometimes we do. so when we think about, so i think the reality, the changing reality of the workforce, it's a big economy. and it's very expensive to live in san francisco so people patch multiple jobs together and there is growing technology. so when we think about about

having people to go from having, how are you changing from traditional models where this model of people have one job, they have sort of batchingering in a traditional way and people don't do that, and technology is not that way, how is the industry changing and how are you changing to accommodate to people, work history is different, bank history is different, the way we bank is different. >> that's a great question and it's something that we've been dealing with, really since covid, because that's what changed happen. it's not how john steward is changing. what we do is governed by the tax credit allocation committee and through hud. we have to follow two sets of regulations, the most

restrictive of both. for instance, they require us to verify 400 percent of assets. we have homeless that don't have two quarters to put together and we're verifying the 4 dollars they have in their cash out. the system does not work well for some of our population. however, there is some help on the horizon which would be hotma, it's the new housing way, it affects a lot of things but one large one is income and assets and it's going to change some of that. we're going to have, the, threshold of what we have to verify is going to be higher. it should help with some of these issues. it is it is difficult there is a lot of regulatory agencies in

trying to get them to row their boat the same way. and all have the same set of rules is difficult. the john steward company and owners, in work groups to try to advocate with people like the state of california and housing development and mayor's office and to try to get every one to adopt the same standards. >> how know how many times somebody needs to have their eligible termed by multiple agencies. in some of the areas, each had their own requirement so you had individuals who were going, through a multiple eligibility processes.

even though, they were able to navigate. so if, so is the, do you know whether these individuals are actually having eligibility determined, determined by multiple entities? and is there a way to streamline that? >> great question. so there is two parts to this. one is when we determine eligibility we may be doing it for several different programs. when developers, develop properties these days, they grab money from as many agencies as they can and they all have a different set of rules. our compliance puts the rules together and comes up with the most restrictive rules so all the programs are met at once. that's part one. part two, i think, refers directly to the property and the housing authority work with housing choice voucher. now plaza it's public housing

and we're the only ones that verify assets. but if you have a site with hcv, both the site and the housing authority both have to determine income and assets, we have to do it for our regulatory requirements and the housing authority does it and, in order to determine the tenant portion of rent and their eligibility. and i think the answer is, when it's done right and it usually is we work consecutively. not concurrently. so, it's the process. we also share documents with the housing authority, and so we're using the same set of documents. so, we have to done what we could to minimize the burden to the applicants. >> thank you. >> i think that was any last slide, are there any other questions?

>> no, thank you very much. >> i'll see you guys in two months. >> next is service update would leasing come to come up. >> speaker: hello i'm with plaza east. >> services coordinator at plaza east. and we have our may services report for you guys. as far as, i'm so sorry, christine. >> i'm christine zapata the new controller and i float around to all the sites. >> thank you, for our may services report. for the month of may, we have successfully assisted with all of up-to-date relocations that being one.

tore tenant engagement, we were able to host coffee hour. an increase from 18 months and that's every wednesday at 12:00 p.m. we were able to host a healing and wellness event for 8 residents in partnership with dph services onsite. we happy were able to partner to be able to plan for a summer kickoff. we were able to be able to provide technology support and commuter literacy in partnership with our partners, for two residents. we were able to hold weekly community building meetings with our tenant association, the community advocates and the volunteers for senior programming regarding summer programming and preparation for june. we were able to assist healing and wellness appointments for one on one crisis services for three services. and we were able to also assist with property management for

out reach for work orders making sure that those work orders are getting properly through the channels and being handled correctly and then overall, we were able to service over 150 residents, between connections, referrals and providing our onsite services. any questions for services? >> commissioners, any services? no? can you talk about the types of referrals that are made? >> i can take it, so basically depending it's case by case but say somebody comes in and they may need help with pg&e or rental assistance, they may also need assistance surrounding healing and wellness that would be mental health support. so we try to refer them to our partners and the services. >> thank you, and can you

remind me the kaidans, the coordination. >> oh yes, right now it's weekly, almost daily. >> and how are things going for the summer a heads? >> so summer program are going well. and some surrounding, communities as well. we have, mental youth that we have with the boys and girls club in san francisco, so they have elected to go to boys and girls club as opposed. we're helping to make sure that food is on the site, with field trips, we've been able to go on field trips with them as well. just last week, we did a connection withtenant association, we did family

movie day, where people were able to go to the cabuki and see a movie. we are doing, every one reads program where mo magic and we're doing the workshops for the kids to do educational kids as well. >> out of curiosity, what movie did you take them to? >> they either all inside 2 or bad boys for life. they had a choice. >> and inside 2, was great. >> i saw it too, it was a great movie. >> i have not seen it t don't spoil it for me. >> my lips are sealed. >> all right, any additional questions? thank you very much. thank you. >> thank you. >> next is solicitations update from suati. >> all right.

>> this is a lot more brief, the rfp has been issued already. it was issued on june 4th. and we had the preproposal conference on june 18th, where i just went through the entire rfp given, instruction on how to complete it properly. which was via zoom, we did record it, it was in the marketplace, because preproposal conferences are not mandatory. but anybody who even later on gets, signs up with the marketplace and wants to know okay how do i do this, they can look at the video. we also ex tenlded the question deadline, the deadline originally was the 25th and so we extended it, it's going to

actually end at 5:00 p.m. tomorrow. at which point i'll a answer any questions if asked. so far, there have been no questions. the submission deadline remains the same which is july 10th, we have not seen any need to extend that at the moment. i just want put on the slide that think point, we think that that they will see and go to the normal way so you'll next hear about this when we come and ask for your approval. and we go through the entire logitics of how the evaluations went and then we'll be asking for approval to contract at the time, how we normally do procuremen >> how many organizations were

present for the conference? >> i wish i had written it down, actually, it had a nice, the same organizations, i can ask because there were a couple from the same organizations, so multiple people from the same organization it seemed like, so there were at least three to four distinct. i can say that the solicitation went out to about 848 or so people within the marketplace that their companies in some sort of way, hid what criteria would be needed to fulfill it, the rfp was filled well within the range if we were to bid to get a nice competitive bid going. and then, they have the option in the marketplace, so say

whether or not you're going to bid so. there is one that said, they might, and one that they definitely will, so we've got two, obviously, we will never know until july 10th. so far, so good. i think that might have been the largest preproposal that i've had people attend. i've done them for other ones and we may get one or two people, so it was a nice turn out, actually. >> thank you very much. >> no problem. so the next one is the capitol improvement. so originally, we wanted it to be out like mid-june, clearly, that's not going to happen. we were, ex paneding the scope. so i will be working on that, this week or this week is out, so next week? we do recognize it's a holiday week with july 4th, but i will get the scope together so we can get iss second week in july and when i

say issue, that's just putting it out and so it runs in the paper so it's up in the marketplace and people can start viewing it and then we let that process happens for two weeks, just by regulations before, we have prebid where, where i would explain the process like i did for the preproposal and there will be a walk through on the site during that particular one. so we're looking, i put just to give cushion, the second or third week of july. but it is not as if we had not already done the work, we're just expanding the scope and making sure that any requirements bonding type requirement that the city might have, i have to put it into the solicitation as well. we're not waiting for the city's two million dollars funds to issue the rfp, we got the 5 million. so we'll start there and we think that once, potentially we

can give the city more information that they need for their loan committee process if we get started. so we're not going to wait. but i do have to wait that every one who is bidding, knows the criteria when we start to fwet city funds. i do have to mack sure that the information is in the ifb but as i said, i'm going to complete that all week and we should be able to issue right after that. and then once we do that, just like the other one, thwill be no more report out, we just come like we normally would, once the process has been completed. >> all right. in terms of the, the reviewers who will be selected to evaluate the ultimate proposals. for both services and for

infrastructure improvements, capital improvement, can you determined and can you share, the diversity of panelist who will be reviewing those proposals? >> so panelist are only for the rfp, the ifb is low bid and we're open to selecting one contractor for that because we do want this to go quickly. so there will be no panel for that one. but the 5 person panel. so we will have to make that decision soon, because once the proposals come in on the 10th

and i do the initial review to convene. so probably within the next couple of weeks we'll figure out how we're selecting a person, that we're going to have to uyvolunteer, i'm not quite sure how we're going to do that. and normally we do three-person panel but with a five-person panel, we pick somebody within the city that would have some knowledge of the sort of thing that we're trying to pro cure. so we've got a thing about that. and then, one or two people from the housing authority, so that gets us what? one, two, three, four. and then i'm not sure where we might source the final one if you have any suggestion. but it's going to be a five-person panel and it's all

die ver,--diverse. and usually when we do a three person panel, maybe two from the housing authority and one from the city. this time it will be at least one from the city and maybe one from another housing authority, i don't know but it will have a resident on the panels. n.and just from the evaluation perspective of services, will somebody or evaluation guidance that will be provided to panelist, will there be anyone with services expertise in the city to help create those from the panelist so they understand exactly how that review process should go? >> the panelist, so there is a packet that i typically give in just the, almost like an opening instructional scpeel that i do where i explain all

the documents, they to confidential, the non disclosures that sort of stuff, they have a written narrative that's where they put down their thoughts of each proposal, what they like and what they didn't like. so it provides some guidance on what they were thinking when they made their scoring? they're provide with the hri and what each of those criteria they're suppose to be looking at. and then they make their scores. even when it's on zoom, it's all, they're essentially, they're not scoring together, they don't discuss their but they are almost in the room

together and in the end, there is potentially a discussion about just to make sure that there is not any out like crazy deviants, is that the word? from one person score to the another. somebody scored perfectly for a particular point and another panel gave them the lowest like a 5 or something, so it's like what happened here? and then that would allow somebody, oh no, they did here, so it catches if somebody happened to miss something so that sort of thing happens. but nobody is, obligated to change their score based on this this would be something that they would do on their own if they were to change it. so we don't guide them in scoring and they don't have to match up or anything like that.

>> the, the way that you explained it, is there a who has the policy about how things are rated? who selects the panels? how they're selected? it's, is that all the discretionary or is it written in a policy somewhere? >> no, it's not written in a policy how and who selects the panel, it's just, since i've been here, it's just been that, that, it's just always, always a diverse, it's never, it's never all the authority, i don't know, you know, if that's, if they have to do it that way, they never do. >> i think our attorney might know may supplement that. >> city attorney: the xhaoef executive officer is the procurement officer pursuant to

the code. so those kind of decisions are made by the and that is actually in the code. the majority of the times when you have a request for proposal, the panel is basically dictated by the type of services that you are providing. typically, you have somebody who has expertise in the panel and as, mission, many times you get people from different jurisdictions out of the jurisdiction that you're in that actually have, knowledge also. but the in terms of the criteria, it's something that the procurement officer is responsible that can adequately evaluate. and most of the time, the review of the panel is based upon questions that really try to, that is basically consistent with rfp, in terms of what is going to be covered and how to respond to that.

>> is that, is that, best practice? is there protocol that is written. >> my sort of view of how procurement goes it's regulated. my experience is many times, the rfp establish how it's going to be determined how it's going to be evaluated and the process of that. so that when somebody submits a bid, they know how it's going to be evaluated. the purpose is really to have a process transparent and also objective and also i think it's very important to point out that many times, the panels do not talk to each other while

they're scoring and that discussion may happen later. but that is so that you really get an evaluation that based on my expertise in the panel. it's going to depend on what type of bid you're pro cushioner. pro curing. >> yes, but the process by which you go. >> i think in the -- --. >> and letting the panelist know how the rating know. so every level of consistent and not every process has its own set of procedures. >> in the procurement policy

that we adopted, each time of procurement type actually says what has to happen. >> got it. >> so the i think is, like mission, the request for first one, it's just a bidder. it says what you have to do to do the evaluation. so that is in the adapted policy and based on hud and we incorporate many of those things. >> right, so as far as that goes with the procurement, it's general, it's not as perfect as how you choose one person but yes, like diane said, it's like how i know what i'm the talk that i give them before and that's all in the procurement policy, so it's the same documents every time we do a panel.

we don't release the name of the panelist. i'm just told who they are and i connect with them to do my part. and even the pact that we have to have a odd number, that's all in the code, i know it's going to be diverse but i don't know how they're going to be chosen. >> great. and how the housing authority define diverse for panel? >> excuse me. >> how does the authority define a diverse panel? >> when i use that word, it's not procurement word it's not all from our agencies.

>> okay, got it. >> we don't operate any different as it relates to procurement, following rules, creating an appropriate panel. who have knowledge and expertise no different than what we do in the city. the panel it's not her job to undertake who is going to be in the panel as the contract beinger as the individual who has the responsibility to help us with the contracting process. and we make sure that every one on the panel isn't from the housing authority so we're looking out, it might be from other housing authorities, it might be from city staff and in this case we'll have somebody from city staff because the

city has provided services and this really is the first time that the housing authority has put an rfp out for services. to ensure that we are, following appropriate guidelines when it comes to what type of services need to be there along with getting input from plaza in particular. and also ensuring that those services to some level and degree are comparable to our sites in particular. >> thank you. >> thank you. >> thank you. we also have an insurance update.

>> speaker: good evening, commissioners i'm here to provide an update on insurance coverage at plaza east. as you may be aware, the authority informed that they will not no longer keep plaza in their insurance policy, this may be to incurred debt plaza over the last decade but also because of costs. with many insurance companies exiting out of california paired with history of plaza, this presents a real challenge to policy for the property. at the time, nbs agreed to keep them which gives the authority until may 31 to find a

replacement policy. next slide. when the authority first received the news, we reached out to our insurance company and insurance group in hopes of leveraging, unfortunately because of plaza is not considered a public housing site but rather mix property, hei cannot provide a policy for plaza under the authority. hei did advise us even if they could produce it would proof difficult failed react scores. hei proofs to be accurate policy for plaza we worked with brokers from hei for almost three months but in the time frame, we did not receive a single insurance quote with habit ability coverage which we need. the authority informed nbf that

we were able to find coverage for plaza in the time frame provided. next slide. earlier this month it does gift authority some breath room. for the rest of the 2024, we will be ex mroeg all insurance options for plaza. we're hoping with the resent authority investments being allocated for future services at plaza, for the property. that we anticipate any to be costly.

we're still able to find sufficient coverage. in brief, plaza is fully covered for the retaineder of 2024 and authority has about 6 months to determine the best option for insuring the property starting in 2025. does anyone have any questions. >> yes, what does 2024 mean, calendar year or fiscal year. >> calendar year, end of december. >> so at the end of december this year plaza will no longer have insurance covered under master plan. >> so nbs let us know that they're going to keep it until the end of 2024. >> but after that point, beginning in january first, 2025, we have not solved through that. >> through the chair, this is what we're solving for and

briefing you openly about the need to solve the situation, we've been able to work with nbs to keep them and our hope and our goal is by next calendar year we'll be able to, secure insurance through the housing authority for plaza east. and we'll keep you a breast and i've talked to other management companies, so we're not the only, organizationed really having this struggle around habit ability insurance that we have, we have this on all of our properties with the exception of if we do this as a stand alone, we will not currently have habit ability insurance and that would require us to consider self

funding. so we're continuing to work along our insurance broker to determinate some point can we find somebody to provide habit ability insurance. and as we move forward with the work, as it relates to the initial, the ifb that we're working on as it relates to the five million dollars we are putting into the property, the hope is that as we're putting in all of this work that that this will also strengthen our ability to have the type of insurance that our sites need. our other sites have today. and in talking today, to some of my colleagues our different development companies, they too are struggling with habitability with some of their best sites as well.

with what is happening around california and the mass pull out that we're experiencing and we donough at the state level, insurance commissioner is really working with insurance companies to come back and to really work alongside different organizations in our state. >> can we go back to the ul >> they're able to make it in the end of the 2024 but no longer than that, are there any other reasons other than the reasons on the slide. >> right now they're asking us

to have our own insurance. and we brokered to have it for the full year because we paid for a full year. >> okay, and our cost for plaza insurance is almost a million dollars. >> how do they have the right to not carry insurance? for the property moving forward past the 2024 date? >> that's the conversation that we're having. we continue to have the dialogue with them and we'll continue to have that dialogue. yet, at the same time we want to know what we're doing to ensuring that plaza remains ensured.

you're talking about almost a million dollars of operating cost for a site that gets 2.2 million dollars in subsidy from hud, rather than that cost coming out of the general operation funds, the housing authority is paying that cost. >> thank you, any other questions from commissioners? and when is the next time we're going to have an update on this item? i assume this is a long term conversation happening over the summertime and we might be hearing this again in september in the new housing authority fiscal year? >> yes. >> thank you very much.

>> this is the update with the corporation. >> thank you, i wanted to start the conversation with talking about our following up from our last meet ing our property highlights that we have had for our may initiatives. we are still working with the contract for golden gate towing with the contract has been repaired. we've already received some red line comments back. so that we can contract, so i'm expecting a response tomorrow. for the group, if you recall, we were talking about the

repairs, both at sunnidale and potrero, i wanted to report that the sunny roof are complete. the potrero roof were much more extensive, having had the chimney, being vandized. so we do have a schedule that is being maintained by the contractor, we are absolutely ahead of schedule today with regards with that schedule and the completion is july 26, 2024. additionally one of ings that been observed while we're up there doing the repairs?

of what the roof conditions are for the longevitiet. so instead of just taking care of these, emergency concerns, we also want to provide a holistic long term broad approach so that long term capitol planning on the shortened, better decisions can be made in the future as well with regards to the roofs. as we also have previously reported, there has been a vacant monitoring plan that has been established and approved with the housing authority. that eugene has implemented and training is completed and it's well under way. there is a weekly report that is prepared it is, a very comprehensive report and quite

granular. so that every unit is accurately displayed. but the report out, and with the housing authority is on a weekly basis and it also breaks it down to different categories. the detail which i have attached for an example is monitored with the condition of the vacant units. we have completed our first round, if you recall, we had identified independent individuals that had safety concerns. and approval to have recovery

has gone under way. that those were recovered and at the time of the recovery with the lock out there was no one remaining president in the unit, they had abandoned it previously. our next slide is just a sample of that type of report that is going out. this is just a graph of the information and the numbers and data of vacancies and codes that have explanations with regards to each one of those codes that are there in the front.

my next slide is the sunnidale sample, it's due to housing authority. so it's not a month end report so i wanted to give that clarity with regards to how it's being reported. is there any question before i move forward from our initiatives from the prior month? >> no, this is wonderful. such a quick question given that we're moving to the summer months and issues can compound during these months, can you share with us, the little bit of coordination that you and housing authority are having with sfpd and other safety partners on sites? >> if we can delay that, i'm going to talk about that in my report. >> okay, thank you. >> as a matter of fact, i got visited today the officers came in and wanted to take contact.

thank you. i want today move on to our next slide which is monthly executive report. and we do have the information of the number of collaborations that we're having with the cb orks, pardon me, and rebuild potrero and the star king meetings et cetera, that are regular participations. you do see the other meeting that is the meeting that we had with the rules committee with the month of may with the supervisors office that was held. i also have our vacancies numbers of the 939 doors, we do have the total vaik apartment today for both property are, at the time of the report, are 326 of them. one of them are on notice at the time, that please remember that the on going are incorporated into the total occupied doors, it's just an

alert that that would be upcoming in the period. so as we close the portfolio is 65.3 percent occupied for both sites. any questions before i move on? >> it's 65 percent but it does not take into account the ones that are intentionally vacant? >> all doors, yes, ma'am. i wanted to share where we are with our billing. we have, we weekly meetings that we do have collaborative where we're comparing our numbers and, our accuracy and reports and we have noticed

that there was a variance between the examination completes versus how many we actually received. i did elevate to the team that i did see that there was a mailing address, discrepancy. so that was causing delays to put towards rent ledger corrections. so we did elevate that, it's already been resolved at this point, i want today report that but that was resolved this period in the month of june. and just on tuesday, i received all the 2023 that were outstanding and we will be moving rapidly for the

residents, in addition, part of that is as we've received many of the 23 that were not prior received were having a very strong initiative to have lease execution for that fourth phase group of house holds since they're still working on 24, there is no reason that we cannot go ahead and have accurate leases because of the 2023, rent change notice period would be sufficient. moving on to rent collection, the rent that property, we have been working on the rent collection, we continue to press for tenant repayment agreement. but as there has been more recertification notices, residents are wanting more individual one on one sit downs

with reexams and ledgers and we have been providing those on a case by case basis. so they can see where the rent was actually add jaoufted --adjusted. so we're start to go see a pickup again it may slow down a bit while notices were being sent out and now communication is being sent back out again. any questions before i move forward? on our next slide is the graph that shows your trend for the rent collections.

so it's since january, you can see, i made sure that the grass were different, so it might be a little easier to distinguish between the two of them so you can see the tenant portion of rent billed versus the tenant portion collected. thank you. our next report is our staffing and execution. of the initiative. you will see from prior reports that staffing count has actually increased. we did receive approval for additional staff members because as you can see imagine walking every vacant unit every single day is a considerable amount of manpower. so those potsing positions have been opened up and seeking to

fill them. and our vacant unit senior manager that we have already hired. she was a previous ebmc employees with lots of years of training and experience. she is doing a fantastic job, is already, socialing, being new to the report, she is already very adept in knowing, doors, streets, building what happened on that unit, two weeks ago, has not changed today. does she need attendance today? >> she is. >> welcome marnequieq.

i wanted to share with our execution, we have continued our leases.the end of may, we are moving forward pressing with many more of the rent notices to give an example for for instance, that we received at the end of this year was 99, we have just received confirmation this week that 194 of the 2023 were uploaded. so we just received those, there is a lot of work for us to do start knocking on taorz and getting executed for the household. for our work orders, i want today talk about this for a minute to make sure that we have clarity with regards to what is going on. you will see in the month of may, there was a elevation in the number of work orders that were not completed by month end. if you go back to sunnidale

number here at the end of the month, it exactly correlates with mind you the couple of days between the vacant monitoring report. and the work order report. compromised board ups ux the one that is on the screen here. with respect waiting for materials. the materials were, wrongly being delivered did i home depoe. the incomplete work orders bit end of the month for the sites because we were actually

challenge with materials. so that is the we have completed during that period, in the work of may for both properties. i hope i explained that well, any questions? >> commissioners any final questions on that? no, okay. >> thank you. >> thank you. >> i want today talk about our june initiatives and what we've been focusing on this month. the golden gate towing which is tomorrow, and another meeting to discuss it. we have had concerns with watch tower, with regards to our camera work. they've lost their subcontracter on the western region. they found some additional sub contractors, they have come out, they looked at some of the

assessments. part of the challenge that we're having at potrero, it's no longer a matter of vandalizing cameras, it's now getting to the degree where the actual conduit and wiring are being stripped off the building, as previously mentioned. so we had, this on the 18th of this month, the vendor was out, we're truing to assess and for next steps. so it is on our tuesday call with the follow-up with housing for our next steps to, watch tower finding was. with regards to the groups, i wanted to give you whow how many we're buildings we're looking at until that is completed.

to work on our proactive approach for unit inspections. so we are preparing for that plus we also realize in the month of july, we, we will have our residents out and about in enjoying their hol iday and enjoying their neighbors so we've been having an effort to ensuring that all the sounding vegetation and vegetation between the buildings no dry vegetation are at-risk so any due to dry weather would be mitigated. and that concludes my report. and i'm open to your question.

>> commissionrs any questions? any summer plans for the development? >> actually coming right around the corner is national night out and that's one of the things that we were talking about with our staff as we get residents out and about and mixing and mingling among themselves so we were talking about preparing for our national night out initiatives. we're working with another thing that, for the community to have community enrichment. but one of the other things that we were talk anding planning, we're going to work with our cbos to provide as i had said previously. aor other resources everywhere

to be able to provide those. we're actually preparing a a collaborated cut sheet if you will, a brief instructional sheet. so when residents come and pay rent i'm encouraging my staff can you confirm what your intention is, do you want this paid for your prior balance? if the tenant is not indicating that. so that those individuals with prior balances, might be more app to receive services and keep them houses without risk. so it's, that is one of the initiatives that i really want to have a collaboration because if there is resources, we want to make sure that the rest of them have them. >> thank you. >> thank you. >> thank you. >> item 7d the financial report

will be continued until next month's meeting. item 7c is the chief executive officer communication sxz that will be communicated by--shoe. >> thank you. on your question share regarding safety and coordination between the housing authority and sfpd today i met with as well as nc and as well as kendra. i think we're able to make progress. one of the action items that was discussed that teresa just mentioned, making sure that officers stop by and touch basis with property management and immediate change that is going to happen.

each and every hour they're fwg to make sure that they're driving through the property. and we're also working with the captain on having somebody on a weekly basis come through and walk through property staff through all the vacant unit as well. and then we're also speaking from a ho listic perspective, while the captain has sole responsibility for what is existing in bay view, i'm asked him how can we have a more holistic dialogue around the services for all of our site. how it's occurring and how we're working city wide with other department around safety on our site. so we're going to work on coordinating that dialogue.

so that we can talk about what is working and what is not working and what will be our approach through the cbos that we work with around safety and just all our other departments that are working around our site. so there is a commitment to begin to bring stakeholders together to have a greater or more holistic dialogue. additionally with that, the question came, it's summertime and what plans do we have in place really to look at and ensure adequately ensure that our sites are safe? and again that's where that greater dialogue needs to take place. but there is a commitment in the bay view in particular to begin to visit our sites much more often than they have been.

we have an acknowledgment that they're going to work to determine how we can reestablish that work that we have really been missing out on and the need to ensure that the sites are secure and safe. additionally, i did share and this has come up in the hearing with the board of supervisors around the security as teresa mentioned, our security cameras are being vandalizedment they're no longer, where somebody is shooting a paint ball to block out the vision of the camera, but literally ripping out the guts of our security system. so i have met with our watch tower partners along with teresa around what are we going to do, how can we establish a

more viable way for our cameras to be able to do what they need to do without being destroyed at that level. additionally, we are there has been a discussion around security. and i am not inclined to bring on security on our site. generally what we are finding, they are wanting to bring personnel who have firearms and i don't believe that's an optimal way to provide safety for our site. that is a huge risk for our site. and we're working hard with sfpd to do something different where we have trained officers providing help with safety on our site along with finding

ways to really secure our cameras so they cannot be destroyed and we're losing footage. i would like every one to work on this. security, personnel who are really not adequately trained to have firearms to potentially have individuals who we have found are not residents who have the legal right to be on property who have different types of firearms and to even consider those firearms going off in our site potentially could harm our residents as well. so we want to find a viable solution that keeps our residents safe and so i want today share that and i wanted to thank commissioner lindo, he

is deeply involved with this conversation with me and if he would like to add, i would like hum to do so. >> another thing that we're going to do is network with the district station. and provide some training for the officers that are afraid because--. the officers are not clear on what the legal authority is to enforce the black ards --placards what you can do to try to resolve those issues. so kendra and i have spoken, the district captain was very patient, very understanding.

we were talking with him for about an hour, hour and a half. he has a vision of using some of his housing task force that are still assigned to the space station. and obviously everybody what lives up there in potrero. >> thank you. >> thank you, that concludes all the officer reports, we can open up for public comment for item 7. >> speaker: hi margaret mcnolte

speaking of president of 16 bush, we have had both armed guards and unarmed guards. and by having the armed guard it's reduced the number of tes passers and people coming on to do bad things. letting tenants involved, like if somebody brakes and in and, the tenants are not allowed to know anything. it's like the perpetrator has more rights than the victim. at the very least, you can post something that says other tenants should watch out for this person. or if you see this person back on the property, call 9-1-1 or anything that would involve,

the tenants would like to be involved in helping solve the crimes, if you can do anything, that would be great. on the second matter, i would like to know if i can precomment only the annual plan that will be coming up. i just wanted to say, did excellent work. i sent to several of the meeting and she's been exemplary in everything she covered and i just wanted to say that she was really great. thanks. >> any other public comment? item 7. >> speaker: hello. hi everybody i'm nusuri, so a couple of things, one is that, for the gentleman, he's gone for plaza, i can understand the

gentleman not want to wipe down the mold because i know when you wipe down, because if you're a old head, if you wipe down it does not do anything for the montheder and pushing the couch against the wall, that's noeler al and looking into the back of your closet, we don't do that, nobody does, i'm old. but i want to talk about for pro potrero, we would like to work thank you, we're trying to do it in a safeway. getting ready for the music explosion it's going happen at the cross center. so we can slow down some of the violence. and then also like i talked to joel it will be good for the cbos on the ground to know more about what they have as far as for the unleased residents. so we can also educate them.

letting them know that okay, your time has come up. but this is the things that they have for you and for the h tower cameras, those of us on the ground can maybe help with some solutions as well and we're trying to educate the younger generation that violence is not the way. so that's why we do like the washington dc trip for civic engagement. we have a lot of youngsters working in our office right now. and over the course of times, we have a very diverse crew from asian to latino to white, working in potrero, i think that us working together will be more inclusive of everything of what is going on. and especially those on the ground. and part of the reason that this comes in is the hippa law,

and at the end of the day, we're work width same individuals so like the young lady said, if we know when somebody house has been broken into, maybe it will help them breaking into other houses. i just try to cover all of this stuff? in one breath but at the end of the day, what we're trying to do is slow down the violence and work together because when watch tower put the cameras in, there are a lost blind spots. so some folks may know what can happen, so they are not taking the cameras and so forth and so on. there you're welcome. >> good to see you. >> speaker: you too. : >> any additional public comment. we can close public comment.

and item 8 is commissioner comment. >> we had a speaker, and she was very thorough and interesting. and the other thing, some approval regarding temporary streets that they're going to put in, i got my notes here. easement agreement and construction agreements for the sunnidale. >> thank you, commissioner lindo. public comment on item number 8 for the committee report? not seeing anything, we can close public comment. item number 9 is regular business consent items. the commission minutes and consent item number 2, mentioned by commissioner lindo, approving or authorizing

the executive officer for phase 3 of the sunnidale project, housing corporation and sunnidale infrastructure llc two easement agreements for the utilities west access road between the authority and developer and three a pedestrian and medical access and city utilities in agreement for the west access between the city and county of san francisco and developer. any of these items that the commissioner would like to pull for further discussion? no. that sounds good then we ask for any public regarding consent agenda? don't see any, we can close public comment, ask for a motion of approval of consent agenda. and a second. >> second. >> roll call vote, commissioner pikes. >> aye. >> commissioner kim. >> aye. >> commissioner lindo. >> aye. >> and president torres. >> aye. >> thank you very much, so moved.

item 10, just 10 is regular action items, we have one action item that is approving and authorizing the chief executive officer, the housing authority and five-year plan update and capital fund as mandated by quality housing and work responsibility act for 2025, fiscal year. presented by our attorney. >> all right, hello. >> good to see you. >> i appreciate everything that everybody has been saying about margaret or commissioner lindo. i know that my presentations have been le. so this annual plan process was done admittedly a lot differently than the way linda

typically does it. we did keep it rather high level because it was mandatory changes to regulation all in the code and we were basically taking the language from the code in the final rule and putting it into the plan replacing any obsolete language. so we did intend in the beginning in the first meeting that i had on this i said that the following slides would you know, i was trying to mirror the way that linda did it but it was like 200 slides. so instead, i gave a series of four distinct presentations is what i'll say. i've given the presentation like nine times but for distinct presentations that got a little bit more in depth about the different changes.

so, the slide that, that's on the screen right now is the timeline, we're at the end, finally. so, so that's okay. no you can move to the next slide. one of the things that we were focus this entire time we've been focused on the annual plan examine i'm sorry, on the hcv administrative plan and on the public housing side. that we, robust conversation was not had about the actual annual plan document which was the document with all of the attachments which would include the changes that were made to the policies.posted the annual plan and all of the attachments including the policies on our website on may 6th that started the comment period.

we did not, change out the any of the plans that we put on the site just to keep the version control of what every one was looking the same, even as comments and things came in examine we were looking red lines, we did not change up the plan. so, in acknowledgment of that, this slide shows the you'll plan document did under go, a change from when we ed it, to what is published in your book today. and those changes are, at the time of posting back in may, we did not have the final finance numbers, so there was a section annual plan for financial resources under 903.7c, that did get up dated. and it added emergency housing voucher to the chart in there.

and so that did change the numbers a little bit in that section. just for transparency that is a different also. in the statement of housing needs and tragedies for addressing those housing needs which is in section 903.7 of the plan the one that was originally posted still had the information about the homelessness point in time count from 2022, and i did find they're going to release a full report, a full report will be released sometime during the summer. but i did get the preliminary report on the homelessness point in time for 2024, so we did update that information to accurately reflect, the, you the situation, the unhoused

situation in san francisco. because it ties into the different plans that the authority has for housing. in that section. and then the, also we have the audit and this is still, this still remains true and the reason i'm bringing this up today is part of the attachments that we have to give is the audit, the most current audit that we had at the time that we posted, because the 2022 audit and i'm told by our c.f.o. that we will have the 2023, he said tomorrow. so it was going to be after i had presented here but we will plsubmit it to hud we will include the 2023 audit. we're going to keep the 2023 on there but we're going to attach that that is not in publishing your book there just because we

will not have it until tomorrow but when i submit to hud, we'll have the 2023 in there. and for the new activity section, that's a section lower down in the plan, we did add, our official fair cloth to rad commitment that we made to the board of supervisors so there is a statement in there about the fair clause to right. and we did also add a plaza east language that was focused on the stabilization of the site and the capital funding that we plan to allocate to that site in the upcoming years, since the that's the point of annual plan to let them know where we're going.

so those were the changes in what is being presented today. okay. the resident advisory board, so we had two meetings with the resident advisory board. one in may on may 17th one in june, on juneth 7th. and those comments are part of the attachments that we submit to hud. this shows, we only showed, concern that the residents brought up for the most part, when changing all the changes, they clarifying questions were asked but no concerns were brought up. except for the there were a lot of comments and robust

communication against the discrimination complaint that i did in chapter 2. when we got to talking about the family and household which was in eligibility. there was a report that we have to, it's not necessarily new but, but that we have to run this report to make sure that a tenant is or that an applicant is not already receiving assistance in another site somewhere. so one of the residents saw that as problematic for her son who lives who is grown and lives with her and trying to apply with another programs and they see, oh you're in a household that is receiving

assistance and he's been denied, being able to get on the programs. we do during all of these meetings, i have our contractors onsite, they were or at the meeting and so one of our contractors were able to let them know that that's not how, our program works, if we see that somebody is in a household, we do just have to verify that they've moved out or things of that nature and would not automatically disqualify them but that was a concern raises and we do recognize that there are many programs in san francisco that are not run by the housing authority and maybe that's a problem for other programs. but we did clarify that, that this process would not instant ly preclude anyone. on that day it was the last day

of our wait list happening in may. so another thing brought up, there was some suggestion of just, trying to get more media savvy in being able to put out there what it is that we're doing. she says she knows what others are doing than san francisco farce communication. a how we may want to communicate better with people. so just, putting it out there. >> keep on going. i'll have? some questions on

communication, it's a theme that is coming up lately. on how we're communicating is become an issue for maintaining services and quality of service, et cetera. >> okay. there was a concern about having notice before anyone comes into the unit. and we did discuss with that resident management, so our policy would not address that but definitely there seems to be and i think that was a resident from the jfk towers. consider they say she is on

drugs i guess during the reexamination there is an annual inspection and she is like a shut in and she's not seeing posters. so other ways to contact the different people that they have onsite so that while still preserving their dignity. and then the other thing that came up and it's not directly related to annual plan, but they wanted me to make sure that highlight. they're concerned about the amount that they're paid, the 25 dollars a unit and we recognize that's federal law. but it has not changed since the 90s and here they are trying to help the ten in the sites that they manage.

because this group would be the association and all that, and so definitely with the phta that amount has not raised since the 90s and they would like to see that raised and they're writing to hud about that. i'm putting that out. >> thank you. >> no problem. so the reason why i put this here in the very first meeting that we had, i gave i gave this kind of table of contents and and said what changes would be made into the policy. so the things that you see in red are different than what what i said were going to be addressed. and changes have been made just

to the red sections. so we can move on to the next slide. so this is chapter 7, if you recall, we made changes to chapter 4 ahead of annual plan for, we added an exhibit for sites where we added a process where most cd or the department of homeless and supportive housing could give referrals and then after 30 days, if they had given a referral to the particular site, the housing authority would give it from their wait list. we did that, there was a lot of confusion around the chart that was there. and a lot of sponsors of the buildings became concerns that we were, that dhsh were going

to get to refer from their list to all the pvvvs within the site and this was a concern because you need a right amount of services to supply for the population. that was never the intention behind it, so we have clarified the chart. so i just put briefly on the top, you can see it's a pretty busy looking, i'm sorry commissioner kim, i don't have my headers there, but it would be the project name, the project street address, street number, street address and then that third, that fourth column is building prequalifiers. the 5th column is unit prequalifiers. and so the issue was, there was

so much information put in it about the building in general and when joe was up hooer, and ron both talked about this the developers they're getting money from all kinds of sources that require them to have certain populations and units. and then when we issued pvvs, we don't necessarily know when we gave the pvvs oh they put it in a unit that has to be housed by somebody with a particular prequalifier, they have to be homeless or they have to meet designations or anything like that. so we had to make sure that we had people that met the prequalifiers. so if they were not able to

refer somebody from 30 days. then we would be able to refer somebody who meets the requalifier, because if we send somebody that didn't, that would delay the lease up process examine we wanted to protect our utilization rate. but the exhibit was meant to say, no, if it's our pvv, that's when dh can do it or when they can do it and if they don't, refer somebody in 30 days, then we'll step in. if there is no prequalifier, then you come straight to us. so we clarified that language down there. so the chart will be cleaner and for any sites that have any over day, it will say for the

prequalifier overlay. and you'll have the new language that is most city can do it after 30 days if no overlay. it maybieseding it more clear that no we never expected to flood the building with more people than they could actually provide services for. so that's that's and the other thing which is in chapter 4, which again was not a chapter that we expected changes to. that we have allowed for, we have the red emergency referral section. and that's is going to change

to say emergency transfers. that's provided but ocd and, the reason why it's going to say just emergency rather than rad, they want to add in so anyone who is at the rad properties, the hope 6 and hope sfpvv website would all fall in the emergency referral process that we currently have. but limited to sites. so that's a change that has happened that i did not anticipate at the beginning. so i'm bringing that up. >> just we go through the slides, i know these presentations have been moving through committees as well? correct? >> yes. >> can we as we move through these final slides, see how we

can condense that we're spending on each slide since we have revisited. >> the only ones that i'm bringing are the ones that has not been talked about. so this chapter 4 has not been talked about. we had already done this before annual planning started, we made changes. i have literally never talked about this change except for today. >> i just feel, some of the, the rate which we're moving through the slide, we know there is been substantive review. next slide.

okay, so this is the chapter 2 and you'll see in red are the additional, the additional language that has been present thed the whole time. there is a lot of around the 30 calendar days. is that enough time? is that when it starts, is that when it ends, so we did add that the investigation will commence after 30 days. and we will create a process for this. none of these proposed changes are going to into affect until october. so there will be a robust process and things figured out for this. and you'll see the public comment so you'll see the comments made about this on the side so really try to clarify,

okay are you going to let a person know that you received it all that kind of stuff. so we did add language to try to clear up the 30 days and how many time we were planning on taking. and we will have more robust procedures on how to do this going forward. so the change here, we talked a lot about inspire. we have reverse in the hcv plan. we will continue through this year. that is not the case for the public housing d inspired in 2023 so that was already the case and our sites our two remaining sites have been inspired. so the inspired changes to the

acot remains but the admin plan have been removed. and then i put the lease termination slide because the chapter 13 is not one that i identified in the beginning as a chapter that was going to receive changes. but chapter 13 actually did receive changes. we did discuss it and it's that over income, limitation to public housing where they have if they become over income, they have the 24-month grace period for that. and then they can either sign a new lease as a non public housing over income tenant, so they no longer be part of the housing program but they can remain in the unit paying a different rate.

so that discussion has been had but the changes are in chapter 13 which had i mentioned before. and then the other only other public comments about income calculations and things about that nature were mainly around noticing. there is a lot of concern about the legal aid group. so they provided a lot of process, and so, their concerns was with these changes will we notice them? of course, between now and when the changes go into affect as i said, our change will not in

into affect until october. we will having to revamp at the, in take packets and all the different forms and release of informations all of that stuff will have to align with the new hotma rules. so none of these changes would be implemented for any of the families until after october first of this year at which point when they get to their annual reexamination or interim, is when they will start to see a lot of this new stuff and we will make some sort of decision, not me, higher than me but some decision about how to notify individuals who are coming up on their reexamination will be notified to how their income will be calculated and things of that nature.

yes, so this is another one, where they wanted to get more specific about how the tenant rate, the way income is calculated. the reason why the policy is general, like how the code is since all income is calculated unless it's excluded that would be different for every family depending on the size, how many are over the age of 18 and how many jobs do they have. so we don't put into the policies specifics as far as that goes, you have to know that all income is counted and unless it's excluded and then there is a chart. we have an exhibit that has all the exclusions. and then it's adjusted and exclusions that they qualify for.

and then after that, it's just a matter of the code tells, they can, it tells them how it's calculated. so we're not going to put that in the, we're not going to put any specific in the policy like they want. and yup that's just a slide that we've given before that showed all the deductions, it combined the reductions and new reexamination schedule how the income is suppose to be calculated just to show we've gone over there and every one will be well-informed of how that is. and families have always been required to you know, report fully report all of their

income. i don't know that it's an extra burden the way the code has changed. it shouldn't be a problem but,. yeah, that's just more of this same thing, i was just bringing up the public comment but that group seems to be concerned about noticing and making sure that people are aware of how the changes to the calculation of their income was going to play out. >> you know, the theme that seems to be continuing throughout the annual plan, this is been going on tore every single part that i've been part of this process. what is the common sense that is provided to residents or their advocates to help them

address individual needs in questions and provide a path for clear concise agreements. given how far the authority can move in one direction or another? that is still an unresolved itches that includes continuous work. how complicated issues. no more, no questions? i said something about, oh yeah. >> just on the communication side, thank you very much. it's so much information to

provide. similar to how we move through these conversations, the same process is necessary. how do we concise. and what tools are we using that people are using when looking for. if we're not plugged in in a way that residents use, why not? what do we need to do so? so that more people have clear ways of understanding what

resources are available to them. thoz are the basic component and we have to come back to the basic residential questions that residents have. and i think for cau, that would be wonderful for partners that are available and contracted to the city. similar to successful processes where nonprofit are contracted with to help us do the translation of our own work and common language that is accessible, i think it's a very important principle that is constantly has to be returned to. and i'm looking forward to seeing how we can do that as we move through this process. >> thank you. >> thank you very much. any public comment for item 10 a?

>> we do have one online, ashley, apologize for the pronunciation, if you can unmute yourself. >> speaker: yes, thank you, i want to highlight and reiterate some of the comments. especially for the discrimination complaints especially to request to requesting an informal hearing related to the outcome of the investigation. for example if they determine that no discrimination has occured. i want to to reconsider the language of confidentiality requirement. we do appreciate that this

information is confidential, but we also want to make sure that victims and their representatives do not face any obstacles in obtaining information. or obtaining their information. even after providing time lited releases with disclosure from tenants. thank you. >> thank you very much. any additional public comment? >> close public comment and ask for motion for approval. >> before we do that, are there any authority comments based on the comments that we heard today? >> speaker: yes, on the discretion part, i did intend

to make it clear, so i'll make it clear now, if you look at the policy, the the complainant, they don't have to notify the authority about these things. it's permissible on their part. it says they should and they may notify in our authority breakout, they may notify us. they always absolutely have the right to file a complaint with had youed. we do let them know already in their briefing packet that they have that right and noticing in the lobby placard that they have the right. the part when they came in and did this 30-day thing, that's really putting the we're

supposed to be, if somebody were to notify it, did it have merit, that we were suppose to try to do something about it. so we added, that language to say, okay, here's what we're fwg to do and we're going to create that process. but, at no point does even if they were to notify us, nobody has to wait toerer our decision to contact hud. because it's a completely voluntary tare' process. maybe they want to talk to us first rather than go through the formal process with hud. we have only committed thus far to making sure that we investigate any complaints against us, which would be if you felt like our contractors or anyone, from the authority did anything that is suppose to be discriminatory and that is

from the fair housing perspective, a lost times, sometimes what gets mixed up is is the land order issues, we get something in but we log the complaint and determine, this is just a normal tenant complaint. >> and then, just on the domestic question. information, is that a policy or administrative? >> yeah beinger i don't believe it's the poll sew issue, i looked at the policy again and it says pretty clearly that when it comes to disclosure if the victim release that they want that information disclosed tip i can --typically, because they need it, that it would be disclosed.

so with the intent. >> i think thank you very much. i think that comes back to commissioners, just the follow-up work that we want to be doing and encouraging of the housing authority. it's an issue of communication both by us and those we contract with. in simplifying our messaging, i think that's something that we need to pay attention to as we continue to see an increase in members of the public who are joining us at these meetings. while that's wonderful that we're accessible, it's unfortunately of the items that we need to dive into once again. but i know that's for future conversations and meetings. any additional questions or comments before we pick back up on the motion to approve?

okay. okay. >> so just to confirm that was a motion to approve from commissioner kim. >> second? >> i second. >> commissioner kim? >> aye. >> commissioner lindo. >> aye. >> commissioner--torres. >> aye. >> any additional commissioners comment right now? all right, well i hope everybody has a wonderful month of june and we'll see you all next month. can we please articulate again, my understanding is that we're scheduling a special meeting. >> yes, for the next three months, we'll be having special meeting at different times than we would have typical meeting. our next meeting will be july

31 in the 11:00 am like i said if you want to see the meeting times, they're on our website under the commission tab. >> great, sfh.org, play attention, based on changes in time we'll be having those meetings in different rooms within city hall. move to adjourn. >> time is 7:40 thank you every one. >> thank you.

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