beliefs in this town. >> tonight a local blocker speaks out on the altercation that has him and the baltimore city clerk of court in bel tonight. we will hear from frank conaway on his battle with the same blocker sameblogger. the bipartisan support committee has thrown in the towel. lawmakers said they could not make a deal to cut $1.20 trillion of red ink. the reason for the failure is nothing new. democrats push back against entitlement cuts while republicans resisted higher taxes on wealthy. president obama held a press conference where the blame game continued. >> they continue to insist on protecting tax cut for the wealthiest americans at any cost, even if it means reducing the deficit for things like

education and medical costs. >> that is not the choice. >> republicans are already angling for ways to reduce the automatic defense cuts that are set to trigger if the deal was not reached. obama warned he would veto that or any move to reduce entitlement cuts. maryland congressional delegation has responded to the gridlock today. congressman elijah cummings slammed his colleagues on the super committee, calling them out of touch. >> they have become disconnected from their constituents. i am so glad that our leaders are very much connected. >> maryland u.s. senators also responded. senator barbara mikulski road, members of the super committee on deficit reduction were given an impossible mandate with an impossible time line, and they truly pursued their charged with

due diligence. i am disappointed that we could not reach a bipartisan agreement. center been garden offered a different opinion, saying this was doable and the american people are justified in being disappointed that the super committee could not put aside partisan differences to seek a compromise that will create jobs, stimulate future economic growth, and reduce our federal budget deficit. the super committee waited until trading closed on wall street to make the impasse official, but by then, the damage had already been done. the dow lost almost 250. on the day and at one point was down 342. . as leaders debate how to cut federal dollars, baltimore announced it has received $3.50 million in grant money from the u.s. to permit housing and urban development. they say the goal is to make the region more competitive economically by connecting good jobs and quality schools and

transportation. >> these funds will insure this region and 28 others across the country are connecting housing to jobs, providing transportation options for families, and generating the economic broke they need to win the future. >> leader said the regional plan in baltimore will follow and a phased process over the next three years. 28 other regions receive grants totaling more than $97 million. a feud between the longtime baltimore politician and dayblogger boiled over and threatened to turn physical today. the baltimore city clerk of court, frank conaway, pulled a gun during the dispute. >> the conaway is on the home behind me here on liberty heights avenue and everyday pedestrians and drivers it did today adammeister came by and he

has been taking aim at frank conaway for some time now and his political family. conaway said he believesthe blogger is going out of his way to hurt him. >> this home on liberty heights avenue is that the height of a bitter feud between frank conaway and blogger adam meister. >> that almost came to blows between a passing car. >> the claim that conaway and his daughter linda do not actually live in the northwest baltimore on. the residents the question likely cost blanda conaway hurt city council post this year. the 35-year-old blogger said he was jogging past the liberty heights on monday when he encountered frank conaway. >> i saw the guy walked down the path. he was leaving his house at

10:30. he was leaving his house at 10:30 wearing a suit on monday morning. i thought this was odd. >> conaway set meister went on to threaten his family. >> those are pretty heavy threat. >> the we are yelling back and forth and he is getting closer and closer. we are no longer in front of his house, and he lunges at me. he did not hit me. look at me, i am in great shape. >> if i had taken a swing, i would have hit him. >> the argument got the attention of two police officers who were on their way to a call. >> i am not saying whether i had a gun or not. absolutely not. i could have taken care of him

otherwise. >> meister said he turned his back to conaway and ran away from the fight just to end it, so if there was a gun, he never saw it. no one is charged with the crime, but police are investigating both parties. >> the search continues for an accused murderer who was mistakenly released from prison. 24-year-old frederick scott walked away free friday after posting bond, but officials say scott is facing first-degree murder charges and was not eligible to bail himself out. prince george's county authorities say it appears to be a clerical error. anyone with information is asked to call police immediately. 10 days ago we asked if baltimore county goodwill stores are being targeted, and tonight it seems to be the case. police are now investigating a four robbery at the goodwill in timonium. kai reed joins us live with the very latest. >> after those first three

robberies, goodwill officials told us they are adding security in taking some extra precautions, but then this store here in timonium was hit again around 8:00 on friday night. >> i am just shocked that they are targeting goodwill. it is a terrible place. why would they go after that? >> the goodwill store in timonium was full of customers and employees friday night when a man wearing a mask walked in. it was the second robbery of the store in a week, and the fourth robbery of a goodwill store in baltimore county in the past 10 days. >> it is surprising that people would think about robbing the kind of store. >> the first robbery at the timonium store was on november 11. another goodwill store in towson was also recently rocked twice. the suspect had a gun in all

four cases. >> at this point, we are not sure why those two stores have been targeted not once but twice. we are looking for any possible connection between previous employees, a disgruntled customer, or they may simply be targets of random violence. >> goodwill stores operate primarily on donations. revenue from the stores is used to reach out to the community. goodwill operates 26 stores in the baltimore area. >> as an increase for people needing services go up, that means -- it takes away from our ability to help people. >> police areot saying how much the suspects in the robbery got away with. a suspect is still on the run. investigators say there are similarities and all four robberies and have increased patrols at all locations. >> we are aware of the community and customer concerns about shopping at these locations.

we want all our customers to feel safe as the holiday season approaches. >> police say it is likely that the two house and robberies are related. they are looking at the possibility that the two in timonium are connected to those as well. they are asking for anyone with information to call baltimore county police immediately. kai reed, wbal-tv 11 news. >> it was a milestone in maryland today, the completion of another leg of the intercounty connector, or icc. lt. governor anthony brown held the official ribbon cutting ceremony. it connects i-95 with interstate 270 in montgomery county. the icc chief says things are moving as planned. >> we certainly have a lot of ups and downs, but when we started construction, we made a commitment to be on time and on budget. i am proud to stand here today

and said we made that happen. >> the only extension left is from i-95 to route 1, which will be completed at a later date. you can check out pictures from skyteam 11 on our website, wbaltv.com. egypt's military appointed as a bit -- the billing cabinet demanded the resignation and demands that the military step aside. protests that tahrir square carried into the morning -- early morning hours. the military has controlled egypt since the ousting of hosni mubarak in february. protesters say the transition to an authentic civilian government is not moving quickly enough. today the obama administration had this to say. >> the united states continues to believe that the tragic events should not stand in the way of elections and a

continued transition to democracy that is timely, peaceful, just, and includes the. >> -- parliamentary elections are due to start next month, but many are afraid the military will continue to dominate the next government. the obama administration announced new sanctions against iran today, specifically aimed at the country's energy and financial sectors. the president said it pressure will continue as long as pteron continues down a dangerous path. britain and canada also sanctioned iran today. actor hugh grant claimed he is the victim of a phone hacking by yet another london tabloid. he testified about the leak that his romance was on the rocks. >> i cannot for the life of me think of any conceivable source for this story except those voice messages on my mobile telephone. >> it is the first time grant

has indicated a newspaper that is not owned by rupert murdoch in the hacking scandal. seeking out great customer service at stores in the baltimore area. this time around, we ask for your experiences and recommendations. tonight, lisa robinson as your customer service tips. >> this store is known for its wide selection of special occasion dresses, and they have great customer service, according to a viewer cindy jacobson. the owner stocks more than 2000 dresses from size 00 to women size 30. when she burst open a store, she had a limited selection of downs, and two gone women ended up choosing the same address for the same event. >> we cannot let that happen again.

since then she keeps binders. this one has a tag for each school. >> purchases are recorded and check so that note to customers where the same dress to the same event. -- n -- no two customers wear the same address to the same event. >> it is very different than going on line. i am going to be looking out for them. >> it is enough to send a mother over the age. the ladies here always help me out, especially when you tell them, don't show them anything that is not in my budget. >> kathy said she has been shopping here for about 10 years. she likes that the sales staff is friendly but not pushy. >> they don't hover over you trying to make a sale.

if you ask them if it looks good, they are completely honest. it is like shopping with a girlfriend. >> there are just so many styles and trends out now, but not everything looks great on the same person. >> the manager says it is all about having fun putting out its together for customers and making them feel good about themselves. >> honesty is good customer service. >> many viewers raved about nordstrom's customer service. we were surprised nordstrom did not want to speak on camera, but they sent a statement saying it is important that we stay humble on the subject. while we are flattered to hear that we may have a positive reputation with customers, we think it important that we try to stay focused on getting better at service rather than providing comment about it.

great customer service is what keeps dee and her son connor coming back time and again to this dicks sporting goods in bellaire. >> they have the best customer service i have ever experienced before. any time i come here for equipment for my son, they give me a lot of really good advice and they are very helpful. >> her name is mia, and she is very helpful and very friendly. >> it is always how are you doing? have you got any touchdowns? >> i enjoy interacting with people and making people smile. i guess that is the difference in customer service, enjoying your job. >> what do you like about this store? >> everything.

the people, the cleanliness of it, the way it is stocked with everything you could possibly need. it is place you could spend a saturday afternoon and just be happy. and the bargains are great. >> one time he had an old screen door that was falling apart. the ace associate told him the door needed to be replaced. he went beyond the call of duty. that is the kind of service you get here. >> manager david evans says associates are trying to make sure customers could have everything they possibly need for project. >> when they check out, there is no reason for them to come back for that particular problem. >> viewers also told us about great customer service experiences on the dot clothing store, the cockeysville home

depot and the new rue 21 store at east point mall. dozens of facebook friends could not say enough about the exceptional customer service at check fillet restaurant. we met york barber mills and c thehik-fil-a. >> they make you feel like it is pleasure for them to serve you. >> that last touchdown maybe cry. >> the owner operator says they hire people who are generally interested in other people and who love to serve. the restaurant employees lot of high school and college kids. management set expectations high for them and hold them accountable. >> we see them for who they are

going to be one day and we say, you can do this. you can achieve great things. when you give them gold, they go after it and meet it. >> we have kind of a language here where my pleasure is definitely one thing we say to the customer. >> barbara mills says she likes that a lot, and that they call her by name. she even like the way they stacked the catch up. >> she says all of the attention to detail makes it her pleasure to come here. lisa robinson, wbal-tv 11 news. >> one of the stores tells us they regularly send in mystery shoppers to make sure their standards of customer service are met. some of the managers say leaving a good impression is just as important as making the sale. >> now, your insta-weather forecast with chief meteorologist tom tasselmyer.

>> a cloudy and damp weather evening across the region. not a bunch of heavy rain, but just a persistent, light rain and drizzle and some areas of forming. even where there is no rain showing up on the radar, there may be some drizzle and fog to contend with. moisture all across the mid- atlantic region, and more where this came from down to the south and west. coming through parts of arkansas and southern missouri, all aimed to the northeast. at least through wednesday we are dealing with a wet weather pattern. since midnight we have seen two little badges of rain, one that cut across southwest pennsylvania and the other across southern delaware. officially at bwi marshall, just over 0.10 inch, that is the same number recorded in the rain gauge at the inner harbor. high temperatures were a little

warmer than normal today, but temperatures have been going down since the cold front went through. the lows or the cool temperatures for the day. some chilly air down the coast contrast to the southern part of the state. off and on clouds and showers and fog developing. it is going to be wet in the morning, ranging from 43-50. son up at 6:58. high-pressure tries to deliver some cool air, a storm coming and with other planes, but showers and storms moving in our direction. you will see a lot of rain across the state tomorrow, probably a little heavier than the rain we had today. on wednesday there may be a cluster of thunderstorms just to the southeast of baltimore. wednesday night, the rain showers began to taper off in the evening and finally clear out later wednesday night. thanksgiving day, the sunshine

is back in abundance and should last through the upcoming weekend. a couple more days of cloudy, jury whether. -- dreary weather. turning much cooler heading into wednesday, and thanksgiving day should be nice and sunny out in western maryland. on the eastern shore, a chance for a thunderstorm wednesday. a better chance on the lower eastern shore. if you are traveling across the nation tomorrow, rain and snow in the pacific northwest, sunday in denver, a badge of rain coming through chicago, and on wednesday, that unsettled weather shifts to the eastern seaboard and maybe down into parts of florida. wednesday should be just fine. the forecast, for baltimore, wet weather tomorrow to showers and a be a thunderstorm wednesday. clearing out wednesday night,

lots of sunshine for thanksgiving day. good football weather in the evening. >> most everyone basis family fun and family stress during the holidays, but the harbaugh family texted to a new level. hear what john harbaugh thinks, next in sports. >> tonight's jackpot has an estimated annuity of $500,000. you are winning numbers for this monday are 25-30-28-37-6-35. if no one imagines all six

numbers on one line of a ticket, the jackpot climbs to $525,000. the next drawing is thursday night at 11:22 right here on wbal-tv 11. the maryland lottery, let yourself play.

limited participation after missing yesterday's bengals game. it is a crazy turnaround for the ravens, lining up again thanksgiving, for the ultimate family football get together. it will mark the first time nfl history to brothers will coached against each other as head coaches. their parents celebrate their 50th wedding anniversary the day after thanksgiving. it is a unique intersection of family and football this weekend. it will become the talk of the football world this week. >> these are two really good

teams that are going to play. it is a fun story line, but what it is about is a bunch of football warriors going out there, two teams that have a similar style of football and two teams that want to win that football game thursday night. >> we asked who gets the mvp award and we have heard from a couple hundred ravens fans. almost half say ray rice and 14% are going with joe flacco. justin verlander finished leading in the triple crown. he finished in one more category, mvp category. he became the first starting pitcher since roger clemens back in 1986 to win the cy young and mvp award.

or brooklyn dodgers pictured project picture pulled off that rear trophy collection. the power of social media continues to expand. rich rodriguez had fabulous success in six seasons at west virginia, followed by three disappointing years in michigan. the athletic director put a post on twitter linking to a photo of rodriguez and his family. arizona will take the old school approach and introduced rich rodriguez in a press conference. it happened in minnesota, during a military appreciation celebration. the wife and daughter watch a video honoring helgut.

that thought he remained overseas, but the military had brought him home early and the vikings sneak him on to the sidelines, creating a moment that left his wife, little girl, and sellout crowd speechless. that will certainly create a magnificent thanksgiving for a family that football has literally helped bring back together. the crown, thomas is back with the thanksgiving and 7-day forecast, straight ahead.

>> there is something nice about rain when it is coming back -- coming down ends peretz's -- in spritzes. >> another serving for you here tomorrow, 55 degrees and some rain. it may be a little heavier on wednesday with some thunder mixed in there. it clear that wednesday night and by thanksgiving day, this vote looking good. another bright, sunny day on friday as well. >> the night, everybody. thanks for joining us.

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