be out there as you try to head home. and here to help you get home as quickly as possible. >> our forces are on the ground and the ground. let's begin with nbc 10's randy gyllenhaal who's live in center city covering the negotiations. >> randy, tell us about it. >> reporter: well, yesterday, both sides were saying it was optimistic, today they're saying there was a sudden change of heart. you mentioned the letters, there were letters sent on both sides of this debate, they're trying to make their point out in public, septa even threatening to go to court. >> no contract, no work! >> reporter: as the picket lines hold strong, the contract talks take a negative turn, both sides sending scathing letters, septa accusing the union of moving too slowly with the election just days away, the union barking

back saying septa's playing games and misleading the public. but despite all this turmoil, elected leaders say a deal is close. >> i would like to see it get done. to get it across the goal line, we need to score. >> reporter: all the buss are still locked behind these gates as a number of ticketers are still on day three of this strike. the septa bus drivers say they won't go back to work until they get a fair deal. >> we have to take care of our families. >> reporter: but septa, concerned the strike could linger tells nbc 10 it will file an injunction to get them back on the job in time for election. >> they want us to come off of strike for one day for the

election, that's out of the question, keep talking until you all get it right. >> reporter: one of those main sticking points of course has been the pension plan. the union says it was one of their top priorities. yesterday septa did send in that letter saying that they offered an 8% increase to the plan. but still today, they offer no deal. >> and the strike has left some of septa's busiest hubs ghost towns. on the left is a view of an empty transportation center, and on the right, a pretty quiet upper 9th street. rosemary connors spent the day talking to people who use that line. >> people on both sides are really struggling here. >> reporter: they tell me it's been difficult, it's

frustrating, some good news is that 69th street is open, so that neecmeans the norris town running, and the market-frankfurt street is open. >> it's been crazy, i have not been getting to work on time at all. >> reporter: it now takes victoria daniels double the time, about two hours to get to her job in king of prussia as fast food supervise at the plaza on the superpike. the longer and less streamlined commute, keeps her away from her 10-year-old son. >> i'm from southwester philadelphia and i work all the over into king of prussia. i'm tired. >> it's slowing my paycheck up,

because with the customers not coming in, then i'm not making no money. >> reporter: at the kicks shoe shore, the employees blame lackluster sales on the strike. just across the street is the shut down frankfurt transportation center. would you call this a ghost town? >> yeah. >> reporter: with little foot traffic their commissions are at stage and they're losing money on their new way to work. >> i have to catch the union station, but they're like $5 up in price. back at 69th street, passengers like victoria daniels hope the end is near. >> i can't wait until they get off strike, i really can't. >> reporter: here in upper darmey you can see a similar scene to what was happening at frankfurt transportation center earlier today. 244 union members picketing and grilling. they say they understand riders'

frustration but they want a fair deal. >> let's head back up in the sky, sky force 10 giving us a bird's-eye view on rush hour traffic. >> george blacher is live over the vine street express way. >> reporter: day three of this strike with no end in sight and it seems many of these would-be septa riders using their cars. this cross town artery has been even more heavily trafficked during this strike, even right now shortly after 4:00, the sort of peak rush hour-like delays already occurring on the vine street expressway. this cross town artery crowded any time, but during these strike days it has been especially congested, you've got to imagine the number of people who are taking this route either over to 95 and either direction are routes that would be served

by septa city division. all of this traffic, certainly increasingly congested earlier in the day as we move through this day three of the septa strike. we'll be keeping an eye on it from above. live in sky force 10, i'm george spencer, nbc 10 news. >> jessica boyitboyington has h eyes on the streets and the rails. >> doylestown is having some problems. trenton train 22 minutes late and 20 minutes late for an airport train. so we are seeing those delays that we have seen all week, starting in the 20-minute range and we'll start to see those increase of course as rush hour increases and gets further involved. right now we're on the vine street expressway, just where george spencer was a few minutes

ago. we're seeing big delays towards 95 right now. now if you are trying to head out to kelly drive or mlk dry and that's your alternate for not taking the schuylkill expressway, watch for an accident on kelley between fo-- you can see a little yellow here, that means we're a little slow in some spots, but not too major. eastbound into center city, 25 minutes, and average speeds into the 30s. nbc 10 wants to help you get to and from free of charge. >> nbc 10's tim furlong live once again in center city, where today we're adding a new twist to this idea. tim, fetell us about it. >> reporter: today we're doing it a little bit differently,

we're actually going to be going into suburban station, they're going to get out and try to find their way home. we're going to try to get them a lyft ride home. i have a lyft ride coming here at 4:00 and at 4:30, we're going to take them home. it's going to be weird to go up to people inside suburban station and say hey do you need a ride? hopefully we're going to help get somebody home and like the last couple of days, we're going to talk a little bit about how this is affecting normal people trying to get in and out of the city of philadelphia. in the meantime, i'm going to go inside suburban station and try to find someone. >> we will continue to monitor the roads and rails for you for the next 2 1/2 hours. and because tomorrow morning's rush hour could be just as challenging, we're starting our morning newscast a half hour

early at 4:00 oa.m. if you're away from your tv tap on the nbc 10 app. a soggy and warm afternoon in southern philadelphia, as light rain was falling right there. les take a live look, this warm weather was able to break a few records. >> nbc 10 first alert chief meteorologist glenn "hurricane" schwartz is tracking those changes in our neighborhood weather. >> we have a new line that has developed and is moving very quickly right toward the allentown area and you can see that as we zoom in. it's just minutes away, but it's moving fast and it is not that large. it's not been raining for a very long time, but you can see the

red coming down the -- the other showers move through the philadelphia area, between let's say 1:00 and 2:00 in the afternoon, this new area would get to north hampton at 5:14, marion 5:42, philadelphia right around 6:00 or so if it holds together. this other line is weakening as it hits the cape may and southern delaware, places that actually got into the 80s today. here's the future cast as we go through the rest of the afternoon and into the evening, not showing a whole lot with that line so we're going to have to take a look at it because the computers are not handing it well, we'll track it hour by hour for you through these newscasts. to decision 2016 now, with just five days to go until the presidential election, it appears the battleground state of pennsylvania is playing as important a role as ever.

>> the clinton campaign announced another really big rally today, hillary clinton will visit philadelphia monday night, the night before the election. she will be joined on stage by president obama, michelle obama along with hillary clinton and chelsea clinton. today clinton is focusing on the battleground state of north carolina where she and trump are tied in the polls and where early voting is already under way. she held an event there just a short time ago. today melania trump made a rare camp pain appearance on the main line. it was her first solo address and speech since addressing the republican national convention back in july. deanna durante was there for the event in chester county. what was mrs. trump's message to women voters there today? >> reporter: to get out to vote on november 8 and make sure

thithey cast their ballots for donald trump. she talked about growing up in eastern europe and her desire to become an american. >> this is not an ordinary campaign. it is a movement. >> reporter: and she's no ordinary potential first lady. in her 15-minute speech, it was one of her first major speeches since the republican national convention. that's where melania donald trump was accused of plagerizing a speech by michelle obama. mrs. donald trump's focus to a crowd of more than 1,000 today was her imgrant background and her dream to become an american citizen. >> it's the greatest privilege in the world, i'm an immigrant and let me tell you, no one sals the freedom of america and the opportunity more than me. >> she's amazing. she's a beautiful woman, she supports her husband, she would be a fantastic first lady. >> reporter: those here today didn't seem to mind that remarks were brief or that they waited hours to hear mrs. donald trump

speak. >> she's a calm, confident, well spoken woman and i don't think she'll feel like she's in the hot seat at all. >> reporter: women here say melania trump's willingness to stand up. >> i think any time somebody gets in front of a microphone, the stakes are high to say the right thing or the wrong thing. but we all have to understand this is her second language and she it's very brave to speak. >> reporter: melania trump also talked about raising her son, doing that as her full-time job and that it would be her honor to be this country's first lady. recording l ining live in berwy0 news. donald trump took the stage in jacksonville and told the crowd that questions surrounding hillary clinton's use of a private e-mail server would follow her into the white house

and she would, quote, be under investigation for many years. after leaving florida, donald trump headed to north carolina. this is a live look at the campaign rallying supporters outside charlotte. north carolina is a key state for trump if he hopes to get the 270 electoral votes needed to win the white house. and this just in to nbc 10, a judge is allowing absentee ballots to come in after the friday deadline. >> voters now have until tuesday to get their ballots back to the county. we sent the nbc 10 investigators to look into what went wrong. >> i'm mitch blacher with the nbc 10 investigators in norris town where we have just learned that major problems with the county's absentee balloting could cause up to 17,000 people their votes. this afternoon a judge actually extended the county's absentee deadline to remedy this situation. so far 30,000 absentee ballots

have been sent out in montgomery county. and only 40% of those have come back. we're told that is extraordinarily low compared to other election years here in the county. our sources say that this could have to do with turnover at the county board of elections and the disorganization that they say has come out of that turnover. this is a story to watch as it could cost up to 17,000 people the ability to vote in this election. we will of course continue to investigate, for the investigators in norristown, i'm mitch blacher, nbc 10 news. >> nbc 10 will be there every step of the way, join us tomorrow and monday night, when we focus on the latest perspectives on the race starting at 7:00 p.m. pennsylvania officials announced a new project to improve safety on a delaware

county road that has seen hundreds of accidents hat past few years. starting in the spring, penndot will try to convince speeders to slow drivers down. an injured wilmington firefighter is now out of the hospital. >> it's been weeks since brett speakerman was badly injured when he was battling the flames. >> reporter: it's better than just good, wilmington firefighter brad speakman coming out of croshere chester medical center to finally head home. this is six weeks after the row home fire that killed two firefighters and seriously injured brad and another colleague. >> this is the first time i have had a real smile in 41 days.

>> reporter: hundreds of brad's fellow firefighters, police officers and e.m.t.'s were here to walk him to his ride. >> i don't know if i have the words. i just can't wait to get home and be able to spend time with my family and finally get to see my kids. >> reporter: brad tells me he eventual eventually plans to return to work. you remember firefighter artie hope, she was burned over 70% of her body, she remains in a hospital room here in croshere. >> she has shown some improvement, not as much improvement as we had hoped but she is doing some good things and make some strides. >> reporter: brad tells me he remembers the fire and will think about it every day for the rest of his life. but today he just wants to get home to hug his kids. >> and as tim mentioned, two veteran firefighters were killed

in the fire that injured brad speakman, they were 41-year-old christopher leach and 51-year-old jeremy fickes. >> while most of the area is dry, we have two lines of showers, one light showers down by the shore, another area of some heavier showers moving more quickly coming right into the allentown area right now and as we zoom in, you can see just how heavy it is, there's a little bit of red, it's moving fast it's not a large area, so any heavy rain is not going to last very long, but it is right into downtown and it's about to get heavy, maybe about ten minutes of heavy rain there and then it begins to taper off. north hampton at 5:30, bensalem,

5:42. this area is not holding together very well, very light showers down toward the shore, and the temperatures, well, they got into the 80s in parts of the area, it's 70-plus across most of the regions right now. 72 in harmony hills, and in wilmington, they set a record of 81 degrees today, odessa's 83, we're still in the 80s in southern delaware, redden at 81, mills bo millsboro, 80. 83 degrees hat bethany beach right now. it's going to be a whole lot cooler if you're commuting on a bike, or you got to walk through the day tomorrow. it's going to be a little bit cooler in the morning, but not that cool. 69 degrees, 7:00 a.m., going up to 54 at noon, and 56 degrees by 5:00. a beautiful looking day tomorrow. now we have got temperatures going back to normal, as we go through the weekend.

lots of sun over the weekend, the rain chances near zero. and sunny and above normal temperatures for election day. tomorrow, we have the northwest winds coming in, bringing cooler weather, only 59 at swankville, fair amount of sunshine, allentown, sun and clouds, high of 56, how about at the jersey shore, long port, 60 degrees, they were in the 80s today. delaware, dover, 60 degrees. they were also in the 80s. so that is quite a change. and as we look into the weekend, that is nice. not all that warm, seasonal temperatures, a little cool at night, but again, no rain anywhere. we'll see how long that lasts into next week, with the 10-day at 4:45. and we also have this, an nbc 10 viewer tells us he had a

tough time getting reimbursed from his insurance company after an accident. >> well explain how harry hairston and the nbc 10 responds team stepped in to get the man the money he was owed. plus harrisburg hypocrisy, they track down the lawmakers still breaking their own rules. but first here's a look at the closing bell on wall street, where stocks closed lower on the stock exchange today.

she ate like a pig. trump has said and done... you can do anything. i moved on her like a [bleep] ...trump's just so disgusting and degrading. it just seems like he's invaded our lives. and he's the republican nominee for president. and republican brian fitzpatrick supported trump. look, we just can't vote for fitzpatrick or trump. house majority pac is responsible for the content of this advertising. i alone can fix it! bomb the [bleep] out of 'em. i'd like to punch him in the face. i like people that weren't captured, okay? he's a mexican! she ate like a pig... i moved on her like a [bleep] i did not say that... i love war. yes, including with nukes. blood coming out of her... they're rapists... wrong. there has to be some form of punishment. such a nasty woman. i wanna be unpredictable. ...on 5th avenue and shoot somebody... she's a slob... i don't remember! and you can tell them

to go [bleep] themselves! priorities usa action is responsible for the content of this advertising.

and criminalize women's right to choose. nsible pat toomey and donald trump both would defund planned parenthood, "there has to be some form of punishment." "for the woman?" "yeah." "i would suggest that we have penalties for doctors... who perform them." and when donald trump insulted women and bragged about... sexual assault, pat toomey refused to reject him. pat toomey: won't stand up to trump. won't stand up for women. dscc is responsible for the content of this advertising. well, cubs fans are probably a little tired after staying up late and still pinching themselves today. >> see the blue? it's not a coincidence, right? >> well, phillies with respect in it so you have to root for somebody, right? >> the cubs 108-year wait for

another title came to an end. fans stayed up until the wee hours of the morning to meet the bus after the cubs game 7 win in cleveland. and let's take a live look outside the friendly confines of wrigley field right now. a beautiful day in chicago. the sign on that 102-year-old ballpark says something it has never said before, home of the world series championships. the last time the cubs won it all wrigley field didn't even exist yet. >> the cubs win the world series! >> and it's over, that's how the cubs series ended. michael martinez made that final out. cubs fans have waited more than a century for this. that hisk moment is captured

right here on the cover of the latest edition of "sports illustrated." the headline reads all the way, easily a collector's item for cubs fan. >> and i loved one of the cubs saying i'm a bundle of nerves, i'm an emotional mess. >> what we need is things to get back to normal locally. back to septa and day three leading to negative negotiations. >> coming up next, we're going to break down the new demands on the table and explain why the union says septa is playing games. >> reporter: and we're also going to take another nbc 10 viewer home in a lyft ride. we bought snacks, we're ready to go and we'll talk about her frustration with the strike, i asked her if she was ready to go with us and she said yeah, let's do this thing. so we're going to get her in our

lyft ride and get her home. a, at of heroin can be cheaper than a six-pack of beer and prescription painkillers are too easy to get. as the head of the pennsylvania commission on crime, i've helped local communities fund drug treatment programs to save our kids. i'm josh shapiro, and as attorney general, i'll crack down on the drug dealers and stop the overprescribing of opioid painkillers. i'm proud to be endorsed by law enforcement organizations representing 14,000 police officers. this is a fight we can't afford to lose.

pwhen i come home and dinner'sry not ready i go through the roof. grab 'em by the p*á*á". when you're a star, they let you do it. you can do anything. more accusers coming forward to say they were sexually assaulted by donald trump. i'll go backstage before a show... yes.. and everyone's getting dressed. donald trump walked into the dressing room while contestants, some as young as 15 were changing. standing there with no clothes. you see these incredible looking women.

i'd look her right in that fat ugly face of hers. she ate like a pig. a person who's flat-chested is very hard to be a 10. do you treat women with respect? uh... i can't say that either. alright, good. i'm hillary clinton and i approve this message.

day three of the septa strike still causing trouble across philadelphia. the lines for the trains are already building up. >> union leaders accused septa of playing games instead of focused on reaching a deal. septa asked for assurances from the union that it will suspend it's walkout on election day. without that promise, septa says it will file an injunction to force the union to return on election day.

tim furlong has been helping commuters get home. >> and there you see victoria, anxious to get a ride with lyft and anxious to get home. >> reporter: i found victoria having frustration with getting home. what made you say i need this ride? what were you frustrated? >> this is the first time taking the regionals to get home since the strike started and when i got to suburban station and i saw the chaos and the line, i was afraid i wouldn't make the train, it would be too packed. >> reporter: what's your normal commute? how do you usually get to work? >> i usually take the regional. i rely on the regional. so i was fortunate that there was no strike at the regional. >> gotcha. get in, be safe, we're going to head out to chestnut hill and we're going to talk a little bit about her route, not just for

her but for a lot of people who use the septa regional. back to you guys. >> tim, she was happy to get out of that line. and this strike is impacting the people who need help the most. nbc 10's andrea klein-thomas speaks with people who are having trouble getting in touch with their doctors during the stock. nbc 10 -- investigatiive

reporter george spencer finally got lawmakers to promise they'll make changes. >> we're looking for the state representative. >> state representative leslie acosta seems to be in hiding. her face is all over this north philadelphia office. but nbc 10's cameras haven't seen her in person since last january, shortly after we discovered a house colleague casting votes in her name while she says she was out of the country. now we discovered it happening again on september 19, the master roll call and three back to back votes cast in acosta's name, even though she hasn't actually been on the house floor since word surfaced over the summer of her guilty plea in this federal money laundering case. acosta admitted that she conspired to help her former boss at this west kensington clinic conceal financial theft. the minority leader is responsible for tracking

democrats' attendance. >> i went down to the floor and i was told she was here. >> reporter: did someone lie? did someone make that up? because she definitely wasn't here. >> that's correct. >> reporter: we wanted to show you the entire process of voting on the house floor and demonstrate how members break their own rules by casting votes for absent colleagues but the process turned out to be less transparent than we expected. just to get a camera on the house floor, we had to fill out a form telling the sergeants at arms what we wanted to shoot. this is outside lobby is the closest i can be recorded as a reporter. the house security guards specifically told us never to zoom in on members pressing their vote buttons and not to record the tally board. and before we start shooting, an announcement is made telling house members we're recording. once on the floor, a security

guard tailed our every step to enforce those rules and after a strict ten minutes, she said our time was up. so your lawmakers made ghost vote largely out of sight. it's a violation that casts doubt on the official record of the house of representatives. so how is there any accountability in this system? >> as soon as we found out that she wasn't here, she was placed on leave. >> reporter: but we have votes on the record for somebody who wasn't there. >> a mistake was made. >> reporter: preventing a mistake like that in the future requires both parties to change house rules together. so we tracked down the republican majority leader, representative dave reid also, and after first saying he would, quote, consider changes, we pressed for a firm commitment. whether you commit to bringing up changes to house rules to address this? >> george, as i said three times already, we're willing to consider those changes. >> reporter: i'm asking if you'll do it.

>> i just said yes. >> reporter: what can you do to change this practice moving forward? >> we'll have to talk. i'm not exactly sure how we can do that, but if a rule change can make the system better -- >> reporter: will you support such a rule change? >> sure. >> reporter: acosta hasn't -- house rules dictate that she'll likely be removed from office at her sentencing in january. but for the 13 million pennsylvania constituents represented on the state floor, we'll be watching. in harrisburg, for the investigators, george spencer, nbc 10 news. >> and you can read out the nbc 10 investigators first expose ghost voting, go to the nbc 10 app to read reports that follow the investigation for months. police involved shootings have disrupted --

>> to prevent -- how philly's police commissioner is helping his officers foster one-on-one relationships with some of the city's children.

when government bureaucrats refused to approve a cancer vaccine equally for both girls and boys, i stepped in to change that rule. when my own party held up recovery funds after sandy hit us, i took them on and won. and when veterans were forced to travel out of state for health care, i brought in new local clinics and expanded services. but there's much more to do. my mission is to protect south jersey's way of life. i'm frank lobiondo and i approve this message. i'm frank lobiondo she ate like a pig. trump has said and done... you can do anything. i moved on her like a [bleep] ...trump's just so disgusting and degrading. it just seems like he's invaded our lives. and he's the republican nominee for president. and republican brian fitzpatrick supported trump. look, we just can't vote for fitzpatrick or trump.

house majority pac is responsible for the content of this advertising. hillary clinton: i'm hillary clinton and i approve this message. vo: in times of crisis america depends on steady leadership. donald trump: "knock the crap out of them, would you? seriously..."vo: clear thinking... donald trump: "i know more about isis than the generals do, believe me." vo: and calm judgment. donald trump: "and you can tell them to go fu_k themselves." vo: because all it takes is one wrong move.

donald trump audio only: "i would bomb the sh_t out of them." vo: just one. hold the salt, please. that would be a good idea for kids in this country. researchers found children between 6 and 18 averaged got

3200 milligrams. parents can help by giving kids more fresh fruits and vegetables. uber now wants you to use its app to do more than just request a ride. the ride service has released an app. the uapp seeks to mine personal information stored on user smart phones, but customers are able to block the app from accessing the info and their contacts. we do have a line of showers moving through the area and a line of cold air behind it. tracking the rain and the temperature drop in your first alert neighborhood weather. katie: my mom was a restaurant hostess

at a neighborhood favorite - a place for a good, family meal. she juggled customers, cooks, waitresses - and never complained. my dad was a police officer walking his beat. i learned from both what it means to be honest, to work hard, and love family. big banks, wall street, special interests - that's who pat toomey's with. in the senate, i'll work for you and your family. i'm katie mcginty,

and i approve this message. and criminalize women's right to choose. pat toomey and donald trump both would defund planned parenthood, "there has to be some form of punishment." "for the woman?" "yeah." "i would suggest that we have penalties for doctors... who perform them." and when donald trump insulted women and bragged about... sexual assault, pat toomey refused to reject him. pat toomey: won't stand up to trump. won't stand up for women. dscc is responsible for the content of this advertising.

in pennsylvania, a packet of heroin can be cheaper than a six-pack of beer and prescription painkillers are too easy to get. as the head of the pennsylvania commission on crime, i've helped local communities fund drug treatment programs to save our kids. i'm josh shapiro, and as attorney general, i'll crack down on the drug dealers and stop the overprescribing of opioid painkillers. i'm proud to be endorsed by law enforcement organizations representing 14,000 police officers. this is a fight we can't afford to lose. the mentoring organization big brothers big sisters is

aiming to relieve tensions between the community and officers. >> the program went nationwide today, it pairs police officers with children in communities for trust between citizens and officers has been strained. commissioner richard ross visited the school to explain the program to students. >> with need to cultivate those relationships so we're going the use that to help us doing that and that's what we're optimistic about. >> 12 cities already have some version in bigs in blue, the organization hopes to have it available in every major city. two jersey shore communities often plagued by flooding are getting some hereserious help t free vent that. wild wood and north wildwood will get millions of dollars in

grants that would allow for drainage. >> there's not enough thank yous, really, there's not enough thank yous in the world for what you guys did to us. because you feel like an orphan after a while. >> one of the changes to come as well will be a new gravity collection system and pump system in north wildwood. let's turn to our weather, taking a live look at 8th and market street. rain moving through parts of the area right now, glenn? >> just a few parts of the area, most of us are dry, there's one line of showers that just moved through allentown, there's another line of showers down by the shore and in between, it is generally dry. you can see this line, it's narrow, it's moving rapidly, that means the rain does not

last very long and as it continues moving to the southeast, i have tracked it, timed it for you, 5:15 in warrington, 5:30 in warrington. about 6:00 in marion, about 6:10 in washington. as yuou can see, the rain is ovr with allentown. the rain lasted less than a half hour, the heavy stuff lasted less than 10 minutes. the heavier rain coming right down 611 and going back towards the west, through the northeast extension, again, a narrow line moving fast, means the rain does not last very long. the other area that we're watching, this area in southern delaware and up toward cape may, you can see that is all light rain right now. we have cloudy skies, it is generally in the 70s. we showed you a couple of ladies

in southern delaware earlier, but now allentown is now down to 63 degrees, actually 65 reported there, sinking spring at 6, warnersville 62, 63 in leonar leonardsville, 62. you can see those temperatures are really dropping as we go behind that area of showers. for commuting tomorrow morning, not all that cold, it's going to be sunny all day, not a whole lot of wind, a little bit of a breeze and a little bit of a breeze for the eagles at the giants on sunday, but good weather here too. tailgating at 50, kickoff at 55, fourth quarter at 54 degrees, and election day, well, got some beautiful weather here. temperatures going up into the 60s, actually warmer than it will be over the weekend. but starting it off chilly in the morning, lehigh valley for

example, only 38 degrees at 7:00 a.m. once you get past the early morning, it warms up nicely. look at these numbers, 61s across the board, four days in a row of it. four days in a row of sunshine. and then, remember, we have the heart walk saturday morning, we turn the clocks back sunday morning and election day, like i said, looking good. >> an nbc10 viewer says his insurance company added insult to injury after he got into a crash in a rental car. >> his efforts to get reimbursed stalled. how harry hairston stepped in to get the money he was owed.

does pat toomey speak for you? i also want to thank the nra for it's, uh, strong support for my campaign. pat toomey: he opposes an assault weapons ban and got an "a" rating from the nra. "i have had a perfect record with the nra."

and on women's health? "i would support legislation in pennsylvania that would ban abortion, and i would, i would suggest that we have penalties for doctors who perform them." pat toomey: does he really speak for you? majority forward is responsible for the content of this advertising.

nmplgs. in today's nbc10 responds, a viewer gets in a serious accident with an rental car. >> after a back and forth with the insurance company, he tries a new tactic. >> a serious problem, he got a hold of us and this disabled veteran says he was about to call it quits and give up on getting back his money. he says nbc10 responds was his last hope. >> reporter: robert mclaughlin is a disabled veteran who now spends his day with dogs, including misty. >> we literally live, breathe dog training every day and every night. >> reporter: he and his dog zena hit a heck of a road bump on the way back to philadelphia. >> i was in a car accident on the highway, and we flipped three tiles. >> both mclaughlin and his dog were okay, but the rental car

from enterprise he was driving was totaled. for weeks mclaughlin went back and forth with enterprise to get reimbursed for his cell phone and groceries he lost in the crash. after he couldn't get any help, he called nbc10 responds. we reached out to enterprise, it told us there was confusion about the information needed to submit the claim. and less than two weeks after we got involved, mclaughlin got his money. >> on behalf of a disabled v veteran and small business in philadelphia, i just want to say thank you again, and it's time for that hug. >> appreciate it, bro. listen, enterprise also says it expedited mclaughlin's claim and apologized for any confusion, by the way, he was covered because he bought the collision damage waiver and lost damage waiver plans from enterprise. we're going to add that $155

reimbursement to our cameras that now stands at $165,904. >> we're just glad he's okay in that serious looking crash. >> three times over, oh, boy. >> if you have a consumer complaint for nbc10 responds. the best ways to reach us are right there on your screen. and a preschoolteacher trying to make some extra money lost thousands in a scheme targeting babysitters. nbc10 responds shows you what to watch out for, that's tomorrow on nbc10 news today. we're working on several stories for nbc10 news at 5:00. >> next at 5:00, a set back in the septa strike talks when negotiations between septa and it's union took a turn for the worse today. >> and all knew, the ripple effects of the walkout, workers who help people in need of medical assistance and a complicated process to make sure they get there while the busses and subways are stalled.

our coverage of the septa strike continues n s next on nbc10 new 5:00. a cooldown as we go into tomorrow and the weekend, i'll show you that with our first alert neighborhood forecast on nbc10 news at 5:00. he was the target of a multinational truck trafficking investigation. but can the arrest of this drug kingpin and his associates put a debt in camden's heroin abuse problem? that's next.

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>> war of words, the two sides in the septa strike trade blows. >> record warmth blankets parts of the region. behind it all, though, a cool change. and eagles' announcement.

t the birds front office spochbre to one of the players. no contract, no work! no contract, no work! >> as the septa walkout grinds on, negotiations take a tense turn and commuters are forced to go out on foot for a third straight night. here's what we know at this hour, septa is preparing to go to get union members back to work for election day. septa says it will file an injunction to make sure that septa workers are on the job on election day. once again we have a team of reporters and photographers following the impact on the roads and the rails. >> george spencer and sky force 10 to give us a bird's-eye view of the problems. jessica boyington is with us again,