continued to struggle. >> i pinned him up here and walk him along the whole fence line. i had him pinned here. holding the fence with one hand, holding his arm and pushing my body up against him. >> reporter: gonzalez says his father-in-law soon arrived and helped him hold the suspect until the police got here. it wasn't until then he realized he was wounded, and bleeding. >> i didn't feel anything until after i let him go and after all my adrenaline was pumping down. >> i can't believe he did that. i feel safer now knowing he can handle a situation like that. at the same time, it's scary. >> reporter: the suspect went to jail. gonzalez spent the night in the hospital. following a show of strength and willpower to protect what's his. >> i came home to somebody in my house. and me being me, i'm not going to allow that to happen. >> reporter: ted greenberg nbc 10 news. how about this, a lot of people taking advantage of the warm temperatures.

at the philadelphia museum of art we caught up with pair of runners. today was a nice break from the snow and the cold. >> this is nice. this is nice. we know it's going to get bad. it's going to get bad. >> enjoy it while you can? >> yes. >> for sure, for sure. >> and get out while you can, because the temperatures are about to take another dive. >> live like at cape may where all the snow that fell now just a memory. some people could see a few flakes coming up this weekend. we're in for a roller coaster ride in temperatures over the next couple of days. >> first alert chief meteorologist glenn "hurricane" schwartz is tracking changes in your neighborhood. >> we've got the warm weather, if you like that. if you like wintry weather you're going to get that in a couple days. flags blowing hard and blowing warm air in here. we've already set a couple of records. wilmington and atlantic city have both broken records by four

degrees each. the 66 in philadelphia not quite the record, but look at these numbers. all in the 60s except for allentown, 58. poconos 52 with that southwest wind. but, boy, things are going to change. 64 at 5:00 this afternoon. and it's going straight down. not just to the 48 degrees by 8:00 a.m. but down during the day tomorrow. so by 5:00 tomorrow afternoon, we're down to 39 degrees. as you go through the night tonight, it's going to be a very warm evening. very warm. and dry. so if you like the warm weather you've got several more hours to enjoy it. tomorrow morgning it's not all that cold. it's dry. it will start getting windy and that will help push the temperature down. that sets us up for chance snw f

in the weekend. we'll get into the timeline in a few minutes. we want to take you to something that's happening right now. president obama praising his vice president as the best vice president in american history. you're looking at live pictures from the white house right now. let's listen in just a bit to president obama. this is a surprise for joe biden happening right now. >> so, joe, for your faith in your fellow americans, for your love of country, and for your lifetime of service that will endure through the generations, i'd like to ask the military aide to join us on stage. for the final time as president, i am pleased to award our nation's highest civilian honor, the presidential medal of freedom. [ applause ]

and for the first and only time in my presidency i will bestow this medal with an additional level of veneration. and honor my three most recent successors reserved for only three others. pop john paul ii, president

reagan and colin powell. joseph biden, jr. >> vice president joseph r biden jr. vice president joseph r. biden jr. has left his mark on almost every part of our nation. fighting for a stronger middle class, a fairer judicial system, and a smarter foreign policy. providing unyielding support for our troops, combatting crime and violence against women. leading our quest to cure cancer and safe guarding the land mark american recovery and reinvestment act from corruption. with his charm, candor, unabashed optimism and deep and abiding patriotism, joe biden has garnered the respect and esteem of colleagues of both parties and the friendship of people across the nation and around the world. summoning the strength face and

grace to overcome great personal tragedy, the son of scranton, and wilmington has become one of the most consequential vice presidents in american history. an accolade that rests firmly behind his legacy as husband, father and grandfather. a grateful nation thanks vice president joseph r. biden jr. for his lifetime of service on behalf of the united states of america. [ applause ]

>> an emotional moment for the vice president there at the white house. as we mentioned, this was all a surprise, just bestowed the presidential medal of freedom. once again, joe biden being honored for his service to the country as vice president of the united states. noted for overcoming great personal tragedy which included the loss of his son, beau to cancer. live once again from the white house. we're turning to a developing story, another chapter in the hillary clinton e-mail investigation. today, the justice department inspector general announced he's reviewing how both the fbi and the justice department handled parts of the clinton e-mail investigation. one of the things he will look at is whether the fbi director james comey followed

departmental policies. he'll also be diving into allegations that justice department and fbi employees improperly released non-public information. to the transition to trump. an olive branch being extended to the president elect. >> donald trump took to twitter early this morning to say director of national intelligence james clapper called him. he says clapper denied leaking a document alleging russia has damaging information about the president elect. he tweeted, quote, james clapper called me yesterday to denounce the false and fictitious report that was illegally sicirculated. made up, phony facts too bad. three of president elect's trump's cabinet positions are at stake. his choice to run the cia took a tough stand against russia at his confirmation hearing today. congressman mike pompeiio included a list of challenges. he distanced himself from mr.

trump. james madden before the senate armed service committee. unlike others he appears to be support from both sides of the aisle. and today, democratic senators grilled ben carson about his qualifications to lead the department of housing and urban development. carson told him he chuckled when people questioned how his career as a neurosurgeon applies. senator elizabeth warren wanted reassures no money from the department will benefit president elect trump. long wait times at pennsylvania unemployment offices. already down on their luck, people without a job are wasting hours trying to get help from the state. nbc 10's aundrea cline-thomas is live at one of the offices in

norris town. people are blaming these wait times on state lawmakers? >> reporter: that's correct. get this, four or five hours. that was the average wait time here today. and some people couldn't even get their questions answered. and we're seeing this at career links across the state. unemployment recipients have no choice but to wait at the clear links center in norris town. >> it's a pain. i mean, we've been sitting, me and this lady have been sitting here for almost four hours. >> this is our dedicated line here. >> reporter: they're all waiting to use the one phone, a direct line to a representative who can help restore or initiate their unemployment benefits. >> you can't call from home. because the phone is just going to get a busy signal. they're not going to answer. so you have to come here. >> reporter: that's because half of the call center employees with the state who would be answering the state have been laid off. the senate did not vote on legislation that would restore

funding to the department of labor before their holiday break. >> everybody here in line has to speak to somebody. >> has to speak with someone, yes. >> reporter: it's finally carl's turn. he gets his issues taken care of. the call is ten minutes? >> but the wait was four hours. >> reporter: was it worth it? yes. >> reporter: today not everyone waiting will get to use the phone. >> it's life altering, people are waiting for money. this is survival. it's not like a check is coming from somewhere else. >> reporter: i spoke to senate leadership. there's a lot of finger pointing on both sides of the aisle. this is the bottom line, they reconvene on the 23rd. the earliest i'm told that anything can change in this circumstance, is the beginning of february. reporting live in norris town, aundrea cline-thomas nbc 10 news. tragedy in baltimore. within the past hour we obtained this home video taken at the scene of a house fire that took

six young lives. you can see the flames right there pouring from that home. nbc 10's keith jones is following the developments from our breaking news center and joins us. >> firefighters and investigators are having trouble getting in parts of that home because the second and third floors have collapsed. five of the six children's bodies have been found. the nine kids range in age from eight months to 11 years old. the fire started after midnight. hour later smoke was billowing. we see heavy equipment on the scene removing debris. firefighters can't get inside to search for the cause of the fire. the community as you can imagine is heart broken. >> i can't imagine the pain of a mother who -- or father who has to suffer this kind of loss. >> elijah cummings says the

woman hurt is one of his staff members. nbc 10 news. the house plans to vote on a measure tomorrow that will make it easier to dismantle president obama's healthcare law. senators approved the measure early this morning. and that's considered the first step toward doing away with obamacare. it will allow congressional republicans to repeal the law with a simple majority. president obama spoke about the future of the affordable care act in a conversation with nbc's lester holt. you can see the dateline special, barack obama the reality of hope tomorrow night at 10:00 here on nbc 10. the school board is set to name a new superintendent at a special board meeting tonight. the school chief will serve a term of three to five years beginning in july. the board will consider a proposal to buy a plot of land on west gordon street that could be used to build a new school.

the morning call reports the property would cost just more than a million dollars. the majority of the district's buildings were built before 1960. lehigh university is warning students about a e-mail tricking them into giving out sensitive information. the e-mail is entitled new development and falsely claims to be from the school. it includes a file. if that file is opens, it gives whoever sent the e-mail access to passwords. it's full speed ahead for plans to build a new transit center in wilmington. the delaware transit corpation said they're finalizing a deal to build the center next to the station. the new transit center could open as early as spring of 2019. there is a lot of planning going into the inauguration of donald trump. that includes protests.

today in washington, this group invited reporters to speak with them about how they plan to celebrate resistance next week. but even with planned protests, the show must go on. >> the full dress rehearsal for next week's inauguration takes place this sunday in d.c. the military will try to mimic every small detail. four people will serve as stand ins for the first and second couples based on each of their heights. the military will practice every movement. mr. trump and mr. pence will make come inauguration day. >> you can imagine there are a lot of moving pieces. a huge event. it was a massive scale. you can imagine the department of defense, the secret service, fbi, so many different, you know, partners involved. and you want it to go right the first time. >> the four stand ins were chosen from the united states army band which will be performing at the inauguration. local doctors are dealing with some of the largest number of flu cases in pennsylvania since the beginning of flu

season more than 500 patients have been diagnosed with the virus. in berks county alone. we found out why doctors are seeing more cases. >> reporter: the two places that are seeing this most clearly are your local doctors office and hospitals. they're seeing an influx of influense influen influenza. pharmacies left and right seeing the cold and flu medicines flying off the shelves. it's always the first sign of flu season pharmacies on the front line. >> yeah, there's been a lot of people. >> reporter: tracking over the counter meds. >> lots of the nasal sprays. >> reporter: here in berks county the flu is spreading faster than almost anywhere in pennsylvania. >> my daughter said her friends are sick a lot. and she's in first grade. >> reporter: 550 people here testing positive for the virus, lehigh seeing about half that. philly even less. and most cases go unreported.

>> i still have the cough and fluid in my throat. >> reporter: not fun? >> no. >> reporter: on a busy day at reading hospital, this doctor sees 100 flu patients. >> really high, high numbers of people with the flu. >> reporter: most people should be able to stay home and recover, only severe cases warrant a trip to the er. >> most cases are self-limiting, they go away by themselves. you may feel like a truck hit you. >> reporter: coming up at 5:00, a reminder there's still time left. we get a flu shot and chat with nurses who explain why some counties are seeing far fewer people with symptoms. randy gyllenhaal nbc 10 news. turning to our weather now, taking a live look at boathouse row where temperatures have taken a dramatic upward turn into the 60s. wow. >> if you like spring-like

weather you'll like the rest of today. that's about it for a bit, right? >> tonight, too. and, looking ahead. you're going to like much of next week also. we've got a brief period where we're going back toward winter. from the 60s right now to the 20s tomorrow night. that's quite a drop. and cold enough so that it would be snow that would fall on saturday. even in the philadelphia area. because the atmosphere will be cold enough for that. next week, tuesday through friday, and the following weekend. looks unseasonably warm. not this warm. this is outrageous. 65 in philadelphia now. 63 in coatesville. 64 in trenton. 67 in dover. we've actually had a couple places very close to 70 degrees. the cool spot, long beach island

are 47. cape may, 48. we've got the wind coming in off the chilly ocean at 41 degrees. inland, 64. woodbine inland at 62. see what a difference it makes to be right at the shore or inland. the current wind gusts 20-30 miles an hour. we've seen gusts over 30 during the past couple of hours. believe it or not, this fairly impressive line of showers coming in to pennsylvania is going to break up before it gets here. so we're not talking about any kind of rain. but the next system coming in from the west is a fairly weak one. limited moisture. no gulf of mexico moisture with it. no atlantic moisture. here it is. saturday at 6:00 a.m., it's not quite in yet. and different computer models are showing slightly different solutions. but the general trend would be for it to be cold enough to

snow, even in the philadelphia area. much of delaware. parts of south jersey. this is for several hours during the day saturday. if it's so light and the temperatures are marginal, a lot of it would be ending up melting. it might not even be snowing in parts of the lehigh valley. just to give you an idea, the same computer model is showing all of 0 to one inch for that system on saturday. so it has limited potential, but look how cold it is. 42 tomorrow afternoon, 32 saturday afternoon. 24 sunday. snow in the pa suburbs. possible in the lehigh valley and maybe a bit of the mixture at the jersey shore and delaware here. some snow possible at those places, too. all right. glenn, same company, same cell phone plan. >> two different prices. >> they look up my records.

no, they're going to charge you $649. >> when this man couldn't get a straight answer from his cell phone company he called nbc 10 responds. still ahead at 4:00 what harry hairston did and what to do if this happens to you. we're digging more into the murder investigation of grace packer. while a local prosecutor says the girl is a victim of a broken system in pennsylvania. how a woman's phone call to the wrong person may have saved her life. next on nbc 10 news at 4:00. here's a look at the closing bell on wall street. down day, across the board. @

very happy birthday to

sister morreaureen. the sisters of the blessed sacrament went all out for her celebration with balloons, cake, and a whole lot of love for her. happy birthday. well, a call to a wrong number may have ended up saving a utah's woman's life. >> she took a fall in her home yesterday. the 80-year-old was on the floor for hours before she manage today get to a floor to call her son. she accidentally called a local detective. the detective was able to keep her calm on the phone while using his radio to dispatch paramedics. >> i consider a minor miracle that that happened. >> more information i got the more i realized this was a serious thing. >> and as soon as paramedics arrived the detective called her son to tell him what had happened to his mom. so grateful of that outcome. >> amazing. multiple price hikes of the epipen have patients up in arms

over the life saving injector. >> a drugstore giant is changing the equation for millions of americans. coming up next the generic option now available to put a stop to allergic reactions. the death of 14-year-old grace packer from montgomery county shows the flaws in the foster care system. we're taking a look into the county that handled her adoption.

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right now at 4:00 nbc 10 digging into the murder investigation of 14-year-old grace packer. >> a local prosecutor tells nbc 10 the teenager is a victim of the broken foster care system in pennsylvania. we have continuing coverage of the story.

>> you're looking into the county where grace was adopted. what are you finding out? >> reporter: well, the people in berks county, the officials there i reached to the county commissioners, two refused to comment and one said he was confident that prosecutors were handling the case. we can also tell you that crime scene investigators were back at the quakertown home where grace was murdered. >> it's a horrible death of a little girl that shouldn't never been. >> reporter: when nbc 10 first sat down with rose on december 28th, she told us she thought her daughter was taken from her for a better life. she knows now that didn't happen. >> there are a lot of terrible people in the world. >> reporter: as district attorney and a judge, david heckler has seen a lot of that. he chaired a commission after the the jerry san dusky scandal that was instrumental in changing the laws to protect children from abuse. >> you're vulnerable to the staffing, the pay tends to be very low. but the college degree is

required for all the field people. >> reporter: that's a major problem, according to heckler in the field of child protective services. as for the investigation, we know she was a social worker with north hampton county. she didn't have a social worker license. nbc 10 has confirmed he was a foster mother to 30 children from 2000 to 2010. in 2010, her then husband was charged and pled guilty to sexually abusing grace. when she was nine years old. and a 15-year-old foster child. we have learned during that investigation that the district attorney says the foster child accused sarah of knowing about the abuse and not stopping it. he said she wasn't charged in that case. we reached out to officials in berks county the county that handled the adoption of grace and her siblings. while two county commissioners refused to talk about the case and say if there was an investigation. commissioner mark scott told me i'm sure it's being handled internally. now, the reason that investigators were back at that

house, not clear tonight or if they took anything or if it aided in the investigation. here in abington where grace was reported missing, plans are in the works on monday for a memorial service in her honor. in abington township deanna durante. thanks for the update. to our first alert weather now. we're enjoying unseasonably warm temperatures out there today. how about shorts and flip-flops in the middle of january? this was the scene in south philly today. now a live look at campbell back mountain resort and a mild day on the slopes there as well. cold, then record warmth and back to bitter cold by this weekend. it's a shock to the system. is it actually record warmth? did he hit a record? >> in a couple of places. >> okay. just wanted to check. >> we have had had record warmth. we had bitter cold earlier, remember the flag was blowing that way. when the cold air was coming in. now it's coming that way, bringi bringi bringing the warm in in.

66 degrees at philadelphia. we're still shy of the record here. wilmington and atlantic city both set records already. they both broke the record by a good four degrees. that's pretty impressive. 64 at atlantic city at the airport. colder at the beaches. 64 in trenton. 65 in vineland. 67 in dover. and look at the difference between yesterday and today. yesterday wasn't all that cold. 20 degrees warmer than yesterday in dover. and 14 degrees in allentown. so the temperature trend has gone from the 54 yesterday to 67 today. protected high 42 tomorrow afternoon. around this time. and then 34 for the high saturday. 44 for sunday. it's back to winter-type temperatures. not bitter cold or dangerous cold, but winter. it's not going to feel like

winter this evening. look at that, temperatures near 60 degrees even at 10:00 tonight. we'll see when the warmer air is going to return and when we can see some snow coming up. here's a look at some of the other top stories today on nbc 10 news at 4:00. cumberland county man was able to restrain a robber at his home even after the thief stabbed him. nico gonzalez said he was able to hold the man down until police arrived. the suspect is behind bars. if you need to speak to someone about your unemployment benefits in pennsylvania be prepared to wait for hours. you'll need to use a phone at a career link center. it's the only direct connection to a representative helping initiate or restore unemployment benefits. and half of the call center employees were laid off. it's all because the senate did not vote on a bill that would restore funding to the department of labor. a pizza delivery driver robbed inside his own car. police in west hampen burlington county say when the driver got back into his car after he made

a delivery, the robber popped up in the back seat and put a gun to his head. we'll have details on the search for the suspect coming up at 5:00. if you live in new garden township or west grove borough you have a new police department. the southern chester county regional police department will have 21 officers. >> this famous home is now a national historic land mark the house belonged to georgia reed ii. he served as u.s. district attorney of delaware for nearly 30 years. his father was among those who signed both the declaration of independence and the constitution. the home becomes delaware's 14th national historic land mark. new life is coming to this spot which was once home to delaware's pumpkin chunkin contest. the official announcement is expected tomorrow. hudson fields are located off route 1 near milton in sussex

coun county. from love notes to thank you notes. >> michelle obama puts pen to paper and gets a few laughs in her final appearance on the tonight show. >> thank you, barrack. >> still ahead at 4:00. what she told jimmy fallon her family will miss the post. a popular products parents use on their babies every day. we'll explain why this powder is being recalled

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. cvs is selling a generic version of the epipen at one sixth of the price. they're charging $110 for a two pack. its maker was chastised by congress because of the soaring cost the pens are used to stop potentially deadly allergic reactions. the honest founcompany is

recalling all models of his powder. the powder could cause eye or skin infections. you can return the product for a full refund. the number of people who use artificial sweeteners is climbing. new figures show nearly half of american adults and a quarter of children regularly consume artificial sweeteners. that's a 54% increase among adults. and a 200% increase for kids. a new twist on a classic game that was based on atlantic city. coming up next at 4:00 we'll explain how a pennsylvania museum is trying to bring a little magic to monopoly. cold and record warmth now back to the cold. yeah, chance for some snow. don't put the winter coats away yet. i'm tracking the change in conditions in your neighborhood next on nbc 10 news at 4:00. the door of bassett quality was there.

the quality of what we do is phenomenal. it's perfect. it's beautiful. there's nothing we would change about it.

how about harry houdini as you've never seen him before? >> that's what a pennsylvania museum is hoping for. officials at scranton's houdini museum has started a campaign to raise money to develop houdini-opoly. they want to print 1,000 games for collectors. anyone who contributes $35 gets a copy. the museum came off the idea based on its popular tours. >> we go through houdini's life in a circle from beginning to end. guess what? that's how a board game works. >> two of the spots on the game board pay tribute to houdini's connection to pennsylvania. one is welsh brothers circus. the other is his museum in scranton. and nbc 10 told you earlier this week voting is d inwunderway to

decide two new tokens. here is the choices, a winking emoji, hash tab, 80s cell phone and pair of bunny slippers that could replace pieces like the dogs, cats and hats in the traditional version of monopoly. vote through the end of this month. thank you barrack for proving you're not a lame duck. but my very own silver fox. >> first lady michelle obama had some fun with jimmy fallen on. >> she talked about the first family stepping away from the spotlight. >> it is nuts. i feel like crying right now. and i didn't think that it was going to be that emotional. because it's like, yeah, we're ready. we're good. we're ready to go. it's been eight years. eight years is enough.

we're packing up. >> yeah, and then it hit them i guess. at one point the first lady joked about hosting the tonight show. on her own. i don't know what jimmy fallon has to say about that. >> maybe they could do it together. >> great team. >> let's go over to glenn "hurricane" schwartz with a look at our weather which is warm today but that's changing. >> with this warm weather, it's hard to go ice skating. this is blue cross river rink, ice force 10 was just around there. tomorrow, and the weekend, the conditions will be much, much better if you're interested in ice skating. look at the temperatures now. certainly not ice skating weath weather. 65 in philadelphia. southwest wind throughout the area. pretty gusty. cool spots at the lehigh valley 58. it's cloudy everywhere. we've got the southwest wind everywhere as temperatures are in the 60s. 67 in mount holly right now. in delaware, it's 67 in

marshalltown 68 in wilmington. set a record. middletown 67. harrington, greenwood, lincoln, lewis, all 67 degrees. pretty close to the 70 degree mark. the warmth with the southwest wind is going to end as that cold front comes through. see the winds on the other side? that's going to bring the cold air in, and temperatures are going to go straight down. 64 this afternoon, about 5:00. 11:00 tonight it's still kind of mild. even tomorrow morning's not all that cold. it gradually gets colder all day during the day. this is the area of showers with the front right now. expect it to fall apart as we go through the evening. here's the hour by hour. again, you can see how warm it is. there go the showers. there's 10:30 tonight.

very warm. warm all night. and then it starts to go down as we go during the day. and by tomorrow, late in the day, there you go, temperatures down into the 30s by 6:00. it's not doing anything yet, but it's setting us up for being cold enough for snow once we get into saturday. the system coming in from the west. we were showing you, so cold enough even in dover and wilmington. millville and cape may. although the temperatures are marginal enough so that light snow would melt on roads and on treated roads it would likely melt in much of the area. because it is expected to be kind of light. there's no gulf of mexico moisture with it. there is no atlantic moisture. but that's a cold day. saturday afternoon in the 20s. after what we've seen today? with the record warmth. think about that. two days from now it's in the

20s in the afternoon. there's the 42 for tomorrow afternoon. 34 for the high on saturday. with the light snow and then still fairly cold sunday and monday. but look at next week. starting tuesday. through the following weekend. inauguration day looks like it's going to be warm in washington. and kind of wet weather wednesday and thursday. >> fasten your seatbelt. that's a roller coaster ride right there. same company same cell phone plan, two different prices. >> that's what happened when one man signed up for a new phone. when he couldn't get a straight answer he called nbc 10 responds. what harry hairston did to help and what to do if this happens to you.

in today's nbc 10 responds p confusion over a cell phone deal. >> a man reached out to the nbc 10 responds team. harry hairston jones us. people are always looking for a good cell phone deal. >> this guy didn't go what was going on for a quite a while. he said he was getting different prices from representatives at the same company. on black friday, larry silverman came here to t mobile looking for a deal on a new cell phone. he got bad news. >> they told me i wasn't qualified to get a deal. >> he paid $550 the full price, for an iphone 6s. he says he later had buyer's remorse. something doesn't feel right so i called t mobile. they said yeah, you do qualify for a plan. >> the rep he called said he could get the more expensive i

phone 7 half price. when he went back to the store the story changes. >> they're going to charge you $649. >> he says the store told him the deal was no good. he called t mobile corporate from the store. give me the supervisor. sorry nothing we can do. he says the supervise told him the rep, made a mistake. silverman argued it wasn't his fault and asked t mobile to honor the deal. he said the company wouldn't budge. then he saw another nbc 10 responds story. >> ding ding ding. you know, it's like i'm going to write to these guys. >> reporter: we reached out to t mobile, the company wouldn't explain what happened. citing customer privacy reasons. but it did give silverman the phone he wanted for the $350 price it promised. >> appreciate it in helping get my money back.

>> and this is another case where you want to get everything in writing. listen, silverman says he was quoted prices on the phone, but they weren't reflected in a written statement. so always ask for a follow up in the form of an e-mail or at least a letter. you got to make sure you got the stuff in writing. >> verbal doesn't mean much. >> not at all. >> not at all. somebody goes click click can't remember that. listen, our recovery counter now is up to $264,815. >> it is climbing. if you have a consumer complaint for nbc 10 responds, fill out the form, write on our website or give us a call and we will respond to you. coming up tomorrow on nbc 10 responds, a woman ordered a trial for a product. month later she was charged hundreds. harry shows you how to avoid having this happen to you tomorrow on nbc 10 news today. we're working on several stories for nbc 10 news at 5:00. >> here is keith jones and erin

coleman. >> next at 5:00, a night of terror for a pizza delivery driver. >> how one thief took him on a terrifying ride. why this company is moving into a south jersey home mortgage free. >> don't tell joe. how the president pulled off one big surprise for vice president biden.

robbed and kidnapped. a thief take as delivery driver on a terrifying ride.

election error. why the fbi's own director is now under investigation. biden breaks down. how the president surprised his vp with a very special honor. good evening i'm keith jones. >> i'm erin coleman. a day on the job turned into a night of terror for a pizza delivery driver. >> a robber hid in his car and forced him to drive around for miles at gunpoint. all new at 5:00. nbc 10's sydney long is live in west hampton. how did this all go down? >> reporter: i can tell you police say it was 9:30, it was already dark on tuesday night. in that short window that a pizza delivery driver was away from his vehicle. that's when they say an armed suspect snuck into the back seat. he was determined to rob him. a routine and legitimate pizza delivery in willing buro two

nights ago. >> it freaks me out. >> reporter: police say it turned into a bizarre armed robbery when the driver returned to his car. >> the suspect emerged from the back seat pressed the weapon to the back of his head and told him to take me to this address. >> reporter: the driver did what he was told. and for five minutes with an armed stranger in the back seat, he drove to neighboring east hamptons. >> he was given directions, stop the car, let me out. and give me your money. >> reporter: the suspect vanished into the woods with $200 cash and the driver's wallet. and personal information. >> all dark clothing, a black hat. black hoodie. tied down around his face. >> that's scary that could happen to us here. somebody could come out here when i'm getting in my vehicle and somebody could be in my truck. >> reporter: police are canvassing stores to see if anyone