was he patted down? what's the procedure. we're digging for answers all new at five. >> 13 members of the same family. we investigate if the landlord is to blame for endangering all of their lives. >> first we're bringing you continuing coverage of an exclusive five on your side investigation. we first told about you it last night. cleveland water customers charged hundreds, in some cases even thousands of dollars for water they didn't even use. >> the way that they treat you is so unfair, so unjust, so belittling. >> turns out these water w owes with the city's water department, nothing new. >> and brand-new frustrations surfaced today, and jonathan walsh has been investigating and joins us live from edge water park. you've heard from several people today? >> reporter: yeah, guys, it's pretty interesting because we

here in cleveland, but there are problems getting this stuff to our houses, to our businesses, trying to monitor it and pay for it. well, i did get one city leader to answer some of my questions and the department of water, as well. david pansick from lynnruhst doesn't water down his emotions. >> i'm frustrated. . >> all right. we hope to have that story for you a bit later. now about a news alert of tanisha anderson. she died while in police custody in november of 2014 and we learned about a major change into the investigation into how she died. we're live on five with the new details.

attorney general's office will now take over the investigation into anderson's death. not a big surprise. cuyahoga county prosecutor tim mcginty to appoint a special prosecutor after conflicts of interest. she died in november of 2014 after he family called for an ambulance for thementlyil woman. two police officers showed -- the mentally ill woman. a lawsuit says the officers used excessive force, including places a knee in her back and sidewalk. our exclusive investigation uncovered wide reaching problems with how cleveland police deal with the mentally ill, problems

decrease -- implements consent degree. and police tell us a suspect, convicted felon, was able to sneak two knives into the st. thomas hospital. we're digging into security issues tonight. first, bob, you have brand new details about the guard? >> reporter: he's able to make a full recovery, and in stable statement. suma would not comment on whether there were any security failings up on the fifth floor here at st. thomas, but a local questions. >> was he checked? was he patted down what's the procedure? >> reporter: jim doesn't know

consulted other hospitals on safety. he wonders how this man, andrew wallis allegedly got two knifes in and stabbed a man in the stomach. >> they think he probably wasn't searched very thoroughly and should have been. >> he was transportd from akron city hospital to the fifth -- transported to the facility. he says hospitals can and should search people and their bags before a transport to a psych ward. >> the level of security, with searches should increase and is a normal protocol across the united states. >> we checked wallace's past and found he's done prison time for robbery and burglary and 2014 he was arrested for a hidden machete and meth.

>> the security officer is listed as an elder and his neighbors are praying he'll make a full recovery after emergency surgery. >> that's scary and sad and i guess you just never know. >> reporter: and akron police tell us wallace is listed as homeless. tonight he's in the summit county jail on a $100,000 bond, charged with fell ownous assault -- felonious assault. news channel 5. >> and this is not the first time a hospital security guard has had to take on an out of control patient. in august we told you about a security officer who was forced to shoot a man in the emergency room at mary mount hospital in garfield heights. in that case the man grabbed the officer's taser and used it against emergency room staffers. police said that man grabbed the taser after he was shocked twice

the officer shot the man in the shoulder. and we did some digging and found out that not all hospitals share akron's policy of keeping security guards unarmed. the cleveland clinic, for example, has its own fully armed police force and hires off-duty officers and keeps metal detectors throughout the main campus. and we're learning more about a raid at a doctor's office this afternoon. was searched. the stark county prosecutor's office are leading the investigation. and we couldn't help but notice in akron some, floating >> we call those hydro meteors. it's flakes. light snow, and flurries around the area. the good news is, we should

we get a little dryer air trying to work its way in. out here it's already in place. it's going to begin to clear out our skies as we head through the overnight hours so we've got a few more hours of flurries. 28, chilly degrees, cleave land, 32 in akron, 31, can't own. remember yesterday i told you we'd go up to about 30, 32 degrees by early afternoon and we'd drop back? the front is back here. weak cold front sliding south through the area. your even does include a couple snowflakes, a little hydro meteor action. 19 degrees for akron by 10 p.m., 21 degrees for capon and cleveland, and if skies clear enough where you are, you could wake up to a low between 7 and 10 above 0. so it's a brief revisiting of the arctic air, but i said brief.

warm up coming your way and i'm talking 50s for some of you. 50 degrees weather on its way in, we'll have the seven-day forecast when we come back in a couple minutes. >> all right, mark. here's the question in our other big question, should anthony s oho get another you in trial? that's what the ohio supreme court will decide. the court is scheduled to hear arguments april 5th. his attorneys say he didn't get a fair trial because jury selection was held behind closed doors. he was convicted of killing 11 women and hiding their remains in and around his imperial avenue home. he was sentenced to death in 2011. apple standing up to the fbi and the entire federal government. >> it's a case that could have global ramifications still ahead at five, investigators want into a terror suspect's iphone. find out why apple is refusing to cooperate. >> plus, papal politics, what the pope is doing that has some

>> he opened his own medical practice, had a glowing bio on a medical-grade web site and made house calls but investigators say this doctor is a one a be doogie houser. >> and at 5:55, a man loses his wallet in a copies effort and gets stuff of -- concert and gets some of his stuff back.

. a powerful explosion rocks turkey, killing at least 28 people and wounding more than 60 others. the turkish military says buses carrying armed personal were attacked -- personnel were waiting in traffic. the plumbs of dark smoke could be seen for smiles and it is not immediately clear who was behind the bombing. now to democracy, bernie sanders and hillary clinton are statistically tied in nevada. democrats vote on saturday. >> republicans go to the polls in south carolina, as well, and pay major development in the

development in the race for the republican nomination. >> reporter: nikki haley will endorse marco rubio. the possible two term governor and possible president, will endorse the candidate at an event. his approval ratings of 81%, rubio at 14% in the palmetto state and certainly could use the boost there. >> so the direction we are headed now is not the direction of greatness; it is a direction of decline. and if we lose this election here's what it means, the next president of the united states will be named either bernie sanders or hillary clinton. >> hailey's endorsement does not guarantee a win. newt gingrich won the primary

and a couple polls out of usa, suffolk shows bernie sanders beating in a head-to-head. both democrats lose to rubio, and john kasich and shows him beating ted cruz. the latest poll shows cruz beating donald trump nationally by 2%. frank, lee. >> and new developments over the supreme court left seat empty and justice antonin scalia passed away over the weekend. >> another prominent senate respect is floating the possibility of a confirmation hearing for president obama's nominee, texas sergeant john cornan discussed the possibility and did not rule out the judiciary hearings and agrees with president obama the successor should choose the next justice but conceded it's the decision of the senate judiciary, and decided whether or not to call a hearing. today the white house announced president obama and the first lady will visit the supreme court friday to pay their

but they will not attend his funeral. the vice president and his wife will go instead. apple is refusing to help the fbi hack the suspected terrorists' iphone despite a court order. they want the tech giant to retrieve the pass code and want to assess information showing isis involvement in the san bernardino attack that left 14 people dead. >> they are not asking apple to redesign its product, or to create a new back door to one of their products. they're simply asking for something that would have an impact on this one device. >> but apple ceo tim cook said such a move would render potentially devices vulnerable and say the case may ultimately be decided in the supreme court. tonight, local investigators

features impacted their cases. >> and that stuff you were talking ta. >> that little hydro meteo -- that's what you were talking about. >> those little tiny hydrometero flakes. and here's wooster, a snow-covered football field at wooster high school. what is up next let's show you lorain. notice some ice on the lake. the lake now is 70% ice covered. last week it was ten% ice covered. that's what an arctic outbreak do for you. it will freeze it up a little bit. all right. the cloud cover overhead, it's been cloudy all afternoon and, yes, we've had snowflakes flying but we do get some clearing trying to work in overnight tonight as some dryer air moves in from the northwest. currently it's light snow, flurries coming in. the front is now youngstown to canton, over to mansfield and moving farther southward so the

north and west should effectively shut down these snow showers by 8:00, 9:00 in most spots. 28 in cleveland, 27, mentor, and ash beulah dropped to -- asthebula dropped to 25 degrees. 36 millersburg, 31 mansfield, so south of the front, you're in the middle 30s, north of it, upper 20s. even some mid-20s there. now your hour-by-hour one more time, the progression of the snow and the ending of the snow, i'm not expecting any major travel issues. 3, 4, 5, there's your morning rush, mainly clear skies across the area and temps are going to drop you, too, behind this front. let's draw it on. low pressure here, front dropping in, and the flow coming in -- oh, boy, that was bad.

arrow drawing. cooler air dropping in, so as skies clear out and winds calm down we could easily see overnight lows in the single digits. it's a brief shot of cold, indeed we've got warmer air right here, wichita, 60s, st. louis, omaha, 50s, and that is beginning to move our way. friday will be the warmest day -- friday and saturday -- warm. the problem we're going to have is, to get the warm air in here, it's going to take quite a bit of wind and friday will be a very blustery day even into saturday. we'll call it breezy, so it's not going to be like you can talk with outside and sit out in the deck and enjoy the sunshine, because you'll have wind, you'll have melting snow, and you'll have temps 45 to 50 degrees. some of you a little bit warmer. tonight, let's do 11 degrees for the low. that's greater cleveland. evening flurries, clearing, and cold.

mainly sunny, but very seasonably cold. akron and capon single digits tonight -- canton, single digits. and around the freezing mark, a degree above that, that's fine, but we don't drop our temps much, thursday into friday, the surge of warm air begins to move in, 28 to 30 for the low. friday i've mentioned windy because you're going to notice that windy conditions, highs upper 40s to near 50 with a few rain showers coming in along the warm front. saturday probably the best way of the weekend, we've got some sunshine, we've got 53 degrees on the way. all right. then we get a little front and a little low pressure moving our way for sunday, that'll bring in some scattered rain showers, 44, and monday, tuesday, wednesday, progressively colder. this may be a little bit warm for wednesday. we'll have to wait and see what

gets us a little bit colder. definitely some snow possibilities by the middle of next week. so we're not done with winter yet, just a brief break, frankly. still ahead, all new at five, your company might know a lot about your health than you'd like. now thanks to a new product, bosses can know when their

. want to take you to a live look at the city of juarez, mexico, where a huge crowd is actually awaiting the arrival of the pope for a controversial border town mass. it's the capper to the pope's visit which includes a stop a mexican prison.

people about violence and exploitation. >> reporter: on the streets of a border city once known as the murder capital of mexico, today, a hopeful contrast. cheering crowds in juarez greeting pope francis in his pope mobile, affectionately trained with prisoners before heading here to celebrate a huge open air mass. the border fence, the back drop, but the hot-button issue of immigration at the forefront of his message. >> it's inspirational because he's here for the right reasons. >> reporter: pope francis will use this ramp to approach the border that divides so many families and offer a special blessing to people on the other side in el paso. >> we are tying that unit

going to the river together, and praying together. isn't that wonderful? >> the vatican brushing off the issue this is politically motivated here and around the world. >> reporter: thousands who want to hear the message but are unable to hear the message are a few miles away to watch performances and a simulcast that will be the last event before traveling back to the vatican tonight. el paso, texas. next all new at five, it's hard to catch a political ad on the air in cleveland, but some of already voting in the presidential primary. we asked, does it make a difference? >> and after a series of reports from our pothole patrol around cleveland, we new information about the real cause of those

roadways. . announcer: live on five

national carpet mill outlet super store. our top stories a special prosecutor is taking over the case of tanisha anderson, the woman who died in police custody in 2014. this after the county prosecutor found out the cuyahoga county sheriff's department may have a conflict of interest. anderson's family killed for an ambulance to help the mentally ill woman in 2014 and 2 officers came instead. anderson died after struggling getting into their patrol car. a security officer was stabbed by a patient. a convicted felon snuck two knives into the hospital and it's not clear whether that suspect was searched for weapons. >> and 13 family members sickened by a carbon monoxide leak in east cleveland say the landlord is to blame. they say he was at work on their 6th avenue furnace the day

the east cleveland mayor told us it's not clear whether the landlord would bear responsibility requiring any c.o detectors. and the ohio primary may be a month away but the first votes have already been cast. >> early voting at the boards of election across the state that started today. john kasich johns us and you are expecting another early vote? >> roughly 40% of the voters who voted in the presidential primary did so before the polls even opened, and early voting process that in this year's primary gone today. >> reporter: early voting in the general presidential election can look like this because of importance of ohio, but this year in the primary with 23 states still voting ahead, not so much. to the last election officials are happy with day one. >> we have a steady flow coming

absentee, where we're sending out 30,000. >> a number they expect to send over 100,000. john here one of the first to vote in person. >> i voted for hillary. >> it comes before the inundation of political mailers and ads, and mostly centered for candidates. >> i don't think it makes a difference, no. >> another thing to keep in mind on ohio is a winner take allstate, which donald trump has been telling audiences he will state. >> they did a problem in ohio and i'm beating john kasich and he's the existing governor. >> the last poll does show donald trump leading 23%, but that poll was taken nearly five months ago. nevertheless, if ohio comes to a race, there are no delegates for second or third, so candidates

is they feel they have a shot. >> reporter: i spoke to the kasich super pack, they'll have packs around the area, and the one reason you're probably not seeing as many ads, is because when people apply to vote by mail they know who they are so they're able to target them by mail or phone. we had 101 people vote here in person at the cuyahoga county elections today. at the b.oe., news channel 5. and putting the price on those potholes. >> there have been fewer of those bone-shakers, car rattling bumps this week's snow and the upcoming warm up could cause craters toen up on streets. in fact -- craters to open up on streets. this pothole was so bad police officers call today into a

and as we received so many complaints out there, we launched our pothole patrol. we raced to fix some of those problems after we pointed them out. >> here's why it's so important. new information shows us drives spent $15 billion in just the past five years to fix damage by potholes, the average claim, $300. aaa says $170 billion a year is needed to improve our nation's roads and bridges. if you're driving on 1 of our roads and you find one of those horrible potholes, let us know in our app and fill out the patrol patrol form. we'll check them out and work to hold your leaders accountable for those conditions. ikea is scrapping plans to build a store in brooklyn off

could not build there because of environmental issues and plans to break ground soon on a new store in columbus. it is expected to open in the summer of 2017. what's the weather? not in single digits? maybe later tonight? >> yes, indeed. cold air is filtering in to the north. 28 in cleave land, and medina. 30 -- cleveland, and medina, and 25 in ash de-beulah ashd -- ashdebula. notice the trend in the radar, they're beginning to fade away fast. they're only going to be around for another couple of hours. we should get a little bit clearing coming in, as well, notice green bay to chicago, is even up into lower michigan. what does that mean for your evening plans?

snow should really not get in your way, but watch the clearing skies. by 6 a.m., holly mackrel, it's time to double up the winter woollies, at least for a little while. >> thank you, mark. a proposal aimed at enshouting shuring students are allowed to pray during launch and other noninstruction time periods. the bill now goes to the full house of representatives. and all new at five, he's been called a phony doogie houser. >> and a the lot of companies have initiatives to keep you healthy in your healthcare, but there are concerns this initiative has gone a step too far, how some possesses are finding out which female

in my world weather, first of all, during the break, lee jordan was singing kanye west. it was incredible. >> he's completely making all of this up. >> take a look at the sun set, in medina county. look at that covered bridge in holmstead falls. excel length shot. elme says -- excel length shot. elmer says, i really would like to you show to picture of yesterday's show on tv. if you're demanding i'm not going to show it, so, sorry, it's not officially on tv, did you not see t. bald and angry -- it, bald and angry.

with a melting little snow ball on top. isn't that great? bald and angry. bang and creative.

. a story you may have seen trending on social media. a teenager hauled out of a florida medical office in handcuffs. >> police say he'd been posing as a doctor there, and even saw parents as steve osensami calls

>> reporter: take a good look at the young man in the white doctor's coat seen here being hauled to jail by a florida narcotics team. >> they said you examined a patient today. >> you will hear from my lawyer. >> hard to believe but police say dr. malachai love-robinson is no doctor at all, and he's a teenager in fact of trying to pass himself off of a physician for months. investigative reporters at our west palm beach affiliate wpbs 25 have been following the 18-year-old and sat him down a year ago and admitted he was the same teenager police detained at a local hospital after a gynecologist found him wearing a hospital lab coat and stethoscope. >> i didn't snatch up a baby. i didn't do any of that. >> police say he liked to call himself dr. love and say he fooled his victims with this

calls himself a professional who uses psychotherapy and electro therapy and another long list of therapies. he held a grand opening for a medical clinic, where police sent an undercover cop posing as a patient, she was putting him in happened cuffs. >> what do you think now? >> i'm hurt because of the allegations and accusations. this is not the first time i've been accused and i will pursue this. >> abc news. >> he will pursue this. that teen is charged with practicing without a license, and is out on bond. a woman says he treated her several times several times. when the pain became so bad he had to call an ambulance and he recommended he leave her purse at home and found he formed and

a wall street journal report says bosses might take advantage of firms like casts like healthcare, which collects data about employee descriptions, shopping habits, and voting preferences. >> all meant to help employees determine who is at risk of certain illnesses and offer them personalized advice. but that data could also be used to identify employees making life changes that don't really have to be disclosed. cast light has a new product that can tell if a woman stopped filling her birth control prescription and if she might be trying to get pregnant and can identify women who made fertility searches on their computers. a group's action on sugar, found some starbucks drinks

sugar, three times more than the sugar in 21 can of soda and more than three times the maximum daily intake recommended by the american heart association. starbucks says it has committed to reducing added sugar by 25% by the end of the year 20/20. now for a stunning new perspective at five, scott kelly has been keeping us here on earth riveted with his social media accounts where he posts some out of this world photographer of our planet. jason has new details. it's colors of earth. >> reporter: yeah, lee, color ones of earth is the hashtag. he used to tag all of his pictures including stunning views of red and purple in australia, and the orange sands of an examined and the green and blue seas. while the images are breathtaking, they're the latest

he's on day 326 of his one year stay on the international space station. he and his twin brother, still here on earth, mark kelly, are participating in a nasa study to show how long-term space travel may affect the body. surely when he returns we'll miss some perspectives of our beautiful planet and all accessible on twitter, social media, amazing what it gives you into looking from outer space. >> those colors. >> quite a few up there. >> up there. space, the final frontier. i've lived in space a long time. >> and through the clouds that's the clearing trend, dryer air moving in from the north and west that'll continue to clear out our skies for a lot us any way through the overnight hours. it's a brief shot of arctic air returning just for a night and for a day. tomorrow, and then we're going

29 degrees with a mix of clouds and sunshine. right now in downtown cleave land, widen out the view a little bit, we got 26 in farmer, 76 kirkland, and 25, madison, 26, mentor, 29, brunswick, 28 degrees. we'll slide you on down. the cold front is just now entering the county sliding south, you're about 10 degrees warmer than the lake shore communities in dover new philly at 35 degrees. everyone's cold tonight, 26 mentor, and 36 in millersburg, a little bit of an enhancement out east of the snow. a quick inch, inch and a half of snow in lake geauga and ashtabula. we've got some snow around

millersburg area, and another into mosquito reservoir in trumble county. southward. it is going to be a shot of arctic air tonight so you're going to wake up tomorrow. a lot of you inland away from the lake in the single digits probably 7, 8, 9 degrees. so, it's going to be a cold it's february, right? so here we go. 11 degrees for cleveland, we're already beginning to see the clearing taking place. it is going to be cold. arctic kind of cold. 32 tomorrow, slightly below average, mainly sunny and staying cold. a low near nine, a few clouds, 32. you'll get vitamin d, just wear some votes. and here's friday. we'll get a warm front moving

and also a quite of bit of wind and milder temps. 50 degrees friday. look at saturday. it will be breezy but this is your warmest day of the weekend and another weather system brings in showers on sunday, 45 into the 30s for next week. >> thank you, mark. the repeat cold snap can put your life in danger. >> but a simple device can save your life. one local family learned when a carbon monoxide detector goes off you listen. and very property story ahead at 6. >> plus, rape kit -- important story at six -- and we're putting the success of the rape kits testing success, we'll have that more, and a man loses his wallet and gets most of his belongings back and a letter from a local samaritan. that was dr. ey pearle's vision and we still proudly carry on

lisa hamilton perform eye exams that can help detect diabetes. because we care for you... and your eyes. this is genuine eye care, in your neighborhood.

. trending today on social media, a new york man thought his wallet was gone for good after he lost it during a

>> lucky for him a stranger actually gave is it back -- well, he gave some of it back along with a note. here's jay dowel with the brutally honest message. >> i found your wallet so here's your credit card and other important stuff. >> reporter: as soon as riley opened that letter, he opened the sender was no pen pal. >> i kept the cash because i needed weed, and the metro card and the wallet because it's kind of cool. >> it began with a good night of music. >> i got all the way back to manhattan. hi that classic freak out moment, had the uber take me back to brooklyn, the theater doesn't have it. >> riley cancelled his credit

the quasi good samaritan left him thinking about breaking bad, a cash strapped chemistry teacher diagnosed with cancer turned drug dealer, someone else who riley believes blurred the line between good and bad. >> i'm thinking maybe you and i could partner up. >> riley writes to a friend, to be honest, i was thinking this person is the walter white of wallet returning. they start out with seemingly good intentions and you realize they're a villain plagued with inizationial appetite for metro card spending and margin fused subway rides hurting everyone they love around them. >> one more time that you did this for the family. >> i did it for me.

>> enjoy the rest of your day, toodles, announce mouse. >>nonymous. >> there's pot smoking robin hood who knows where i sleep at night, so it's their find frankly. >> toodles. so he says the funniest part is the random stranger spelled his name right when many of his close friends do not. >> that's it for live on five. here's a look at chris and danita. and cell phones and crime fighting. >> apple vows to protect your privacy, even if it means going to the supreme court. but new at 6 you'll hear from local officers about how cell phone security is affecting their job. >> plus, water woes after our exclusive investigation into the cleveland water department, their customers are calling us saying they were charged hundreds and in some cases thousands of dollars from water

we are investigating their

. announcer: news channel 5 attics is brought to you by: mr. hero. live at five always investigating, always on your side, news channel 5 starts now. all new at 6 we're bringing you continuing coverage of an exclusive five on your side investigation we first told you about last night. >> cleveland water customers charged hundreds, in some cases thousands of dollars for water they didn't use. >> the way they treat you is so -- unfair, so belittling. >> we have the overwhelming response after our investigation aired. >> reporter: new frustration