>> sarah: we are tracking hurricane matthew. the deadly storm is heading matthew is currently a category three hurricane with winds of 120 miles per hour. cuba and haiti saw powerful winds and flooding. forcing thousands of people to take cover. we are seeing new images of the storm. here is the satellite photo from space. right now, people are evacuating in florida and south carolina as they brace for the worst. >> christa: for the latest on the track and this possible east coast landfall, we turn

dangerously close to east florida. canaveral. came out of the caribbean, over cuba. notice how the ragged look is getting more symmetric. you are watching the thunderstorm activity around the center of storm develop more. it is losing any influence of land. and it is not a good sign for folks in the bahamas and across the east coast of florida. this will likely pick up strength. you are already seeing it beginning to do so. winds up to 120 miles an hour. center's forecast. if it does regain category four strength. by the time we get into thursday night and early friday morning. passing very close to the florida coast right here. again, over that eye comes over this land here. this coastline. that is going to cause big problems for florida. if it does track a hundred miles offshore, it is a much better situation. i don't think we will get much impact here in new england. look at the track sunday into monday. this is suppressed well south

showers pulled in here to start the weekend, it does look like we have a quiet weekend ahead of us. more on the forecast ahead. >> christa: hurricane matthew on a deadly path. this is the strongest storm in nearly a decade on the atlantic ocean. while the exact track is still unclear, many people in florida and the carolinas are making sure they are prepared for it. let's go to nancy chen with a closer look at. that >> nancy: hurricane matthew was down-graded overnight to a category three. today after battering haiti and cuba with torrential rain. now the united states prepares for impact. dubbed by the u.n. as the worst humanitarian crisis to hit haiti since a devastating 2010 earthquake, hurricane matthew whipped cuba and haiti with 140-mile-per-hour winds on tuesday. pummels towns, farmland, and resorts. at least 11 deaths have been blamed on the powerful storms so favr. as it makes its way across the

because of extremely difficult travel conditions. a key bridge washed away, cutting off villages from much-needed aid as well as communications. meantime, here in the united states, people in florida and south carolina are bracing for impact. there were long lines at gas stations on tuesday. as mandatory evacuations began today in the miami area. the governor urging residents to prepare for a direct hit. and to have three days' of food and water stock-piled. ls guard members. >> many coastal counties are preparing to open shelters today. these are shelters for special needs. for pets and for general population. there are shelters for everyone. there is absolutely no excuse not to evacuate. >> nancy: the governor says that because the storm is slowing, by the time it hits north carolina, it will not be necessary to evacuate some one

liesed there as residents in charleston and other areas are being ordered to leave. nancy chen, 7 news. >> sarah: stay with 7 news as hurricane matthew pushes north towards the ooekts east coast of the united states. track the storm any time on-line at whdh.com. or by using our mobile and tablet app. >> christa: right now, breaking news with investigators on the scene of a deadly bike accident in cambridge. police say that a truck hit and killed a man who was out there riding his bike. warren with the latest. >> this happened in the middle of the morning rush. live behind me right now, you see the medical examiner has arrived here on the scene. as police continue to investigate what caused this fatal crash. a bike wedged under a track or the-trailer in porter square. cambridge police say the cyclist didn't make it. shutting down the very busy intersection for hours as they

lights over here. mostly, this light is pretty quick. people try to bolt through it real quick. >> people who live nearby say this intersection is incredibly tough whether you are on foot, in aer can, or on a bike. >> the bicyclists don't follow rules. same with drivers, too. you know, it is pretty dangerous over here. >> this area, we have more incidents than before. >> reporter: this man says the added bike lanes aren't doing much to keep cyclists safe. there are so many dis tractions on the road. seeing scenes t should remind everyone to just slow down. >> just be patient. whatever. >> reporter: police have not yet released the name of the man who died here in this crash. the cambridge police department and the district attorney's office continue their investigation into the cause. live from cambridge, victoria

behind a wild shoot-out appearing in court this afternoon. tracking down the men took hours and now they are both facing serious charges. jennifer eagan has more. >> reporter: police going door to door in roslindale. >> as you can see, you know, it was a long thorough search. >> reporter: k-9 units and helicopters covering the area. tactical units and officers blocking the street. they were looking for this man, a 25-year-old eric gonzalez. he was arrested after hours of searching. on custody earlier in the evening. it began just before 5:00 on tuesday. undercover boston and state police were conducting a joint investigation at a home on newburgh street. >> they encountered the suspect. the suspect opened fire on the officers. report tt chaos spilled outside and on to the street with police and the suspects firing back and forth. >> all of a sudden, it was a frightening situation.

>> there is some shell casings still on the street. we will process that. again, clearly, there was an exchange of gunfire here. >> reporter: both suspects are now being charged with assault with intent to murder. >> this is very serious charges. obviously, when you shoot at a police officer. we are lucky. lucky nobody was hurt. >> reporter: no officer was shot in this case. one officer suffered a minor injury. jennifer eagan, 7 news. >> sarah: brady is back. the pats quarterback will hit the practice field with his teat >> christa: really the first time we have seen him since he finished serving his suspension. nicole ol veerio is with us today. >> reporter: brady didn't take the podium today which is traditionally on wednesday. no sign of him inside the locker room. we are hoping to see him on the practice field in a few minutes. now, both rob gronkowski and

now, gronk did say he is excited to have brady back. but belichick refused to answer to any of the questions about the hype of number 12 returning. >> does tom seem ready for cleveland, physically, mentally, at tuesday-wise? >> we will go out in practice today and see where the whole team is. you would have to ask tom how he is personally feeling. that is something i can't answer. we are into the cleveland week. that is all our focus is. i'm not worried about last week. not worried about next week. not worried about last year. i'm worried about this week against cleveland. that's it. period. this week, cleveland. we are focused on cleveland this week. period. cleveland. >> it is always exciting. he is our leader. of our offense. he is a great player. it is exciting to get tb back, man.

about his injuries and how he hasn't been as important to the team as he had hoped to have been. he said, you know, he is getting better every single day. he wishes he had been more productive. he is looking forward to getting back and getting some passes thrown to him from tom brady. again, we didn't hear from tom today. and it could be likely that we don't hear from him until after the game in cleveland. live from gillette, nicole oliverio, 7 news. the pats get ready to take on the browns. trey daerr and john cuoco will be live in cleveland this weekend. their live reports start on saturday. >> christa: dining hall workers at harvard are on strike. workers failed to reach a contract agreement with administrators and protest started. this all means that only some dining halls will be open today. let's head out live there. kelli o'hara is at the scene. kelli? >> reporter: protests across

halls. of course, here, you see 200 to 300 people here holding signs, picketing. signs that say "surp port the strike." there are no signs of letting up. harvard workers striking outside of the cafeteria. more than 750 dining hall employees protesting across the campus against the university. workers say harvard wants to increase the cost of their health care. >> we are saying enough is enough. report t university says health care costs across the country are on the rise. they are proposing modest changes. are too much. the union president says negotiations have stalled. >> harvard is being disingenuous. a modest increase isn't going from a zero co-payment to $100 co-payment. north a statement to 7 news, a spokesperson for the university says "harvard deeply value it is contributions of its dining service employees. as evidenceed by the fact that they receive some of the most generous hourly wages and benefits for food service workers in the region. we have proposed creative

by the union. we hope to find creative workable solutions at the negotiation table. " workers say that they will protest here on campus until their demands are met. both sides have not yet gone back to the table to start negotiations again. live from harvard this noon, 7 news. >> sarah: the vice presidential candidates getting fired up in last night's debate. mike pence and tim kaine face off for the first and only time. d moments as the two interrupted one another several times. jonathan hall has more now from virginia. >> reporter: clinton and trump step aside for one night. >> the people at home cannot understand either one of you when you speak over each other. >> reporter: kaine and pence took center stage. the tone of the campaign had both sides taking aim. >> i can't imagine how governor pence can defend the

>> so senator, this insult-driven campaign, i mean, that is small potatoes compared to hillary clinton calling half of donald trump's supporters a basket of deplorables. it is a home game for hillary clinton's running mate, virginia senator tim kaine. he played the traditional role of attack dog. >> you want a you're hired president in hillary clinton or do you want a you're fired president in donald trump. >> donald trump has created tens of thousands of jobs, and he has paid payroll taxes, sales taxes, prop >> reporter: the two sparring on law enforcement. >> donald trump recently said "we need to do more stop and frisk around the country." that would be a big mistake. it polarizes the relationship between the police and the community. >> we ought to stop seizing on these moments of tragedy. we ought to assure the public that we will have a full and complete and transparent investigation whenever there is a loss of life because of police action. >> reporter: things got fiery again when the two number twos clashed over which campaign

>> i was listening to the avalanche of insults copping out of senator kaine a minute ago. >> these were donald... hold on a second. >> my time, senator. she said that half of our supporters were a basket of deplorables. >> did donald trump apologize for calling women slobs, pigs, dogs, disgusting? >> reporter: this is the first and only vice presidential debate of thispa sunday night in st. louis. jonathan hall, 7 news. >> sarah: the next presidential debate coming up this sunday. dan hausle will be live from st. louis as hillary clinton and donald trump face off for the second time. >> christa: coming up at noon, yahoo! under fire. a new report finding that millions of e-mails were scanned and revealed to the government. how the high. >> tech giant is responding to that.

diverted, and now passengers are demanding a refund. >> chris: the latest track on matthew coming up what to

special interests that oppose question 2 claim district schools lose money to charter schools. that's "absurd," says the boston herald. "outright lies," reports the lowell sun. charter schools "don't siphon off state dollars" from traditional schools, says the boston globe. in fact, public schools get more money. the truth is question 2 will give parents more choices and result in more funding for public education. please vote yes on question 2.

>> chris: all right. hurricane matthew now beginning its journey into the bahamas here. you can see the convection around the center. the eye of the storm. has regained itself. and there is not much to stop it here. because any of the islands, any interaction with that is too sparse to really deflect any of the intensity that is going to be ongoing here. hurricane warnings in place through the bahamas. now into florida. this does include much of the eastern coast of florida. even across north florida. the hurricane watch is posted. essentially, close to miami, jrt just north of miami. pulling north. most concerned from west palm beach north through the space

hurricane. if it gets even very close if not moving over the east coast of florida. water temperatures running to mid-80's. you are talking about some of the warmest waters, you know, that there is to offer. down across either atlantic, the caribbean or gulf of mexico. so there is plenty for this to feed off of and upper-level winds are favorable for development. that is why you are already seeing this begin to cluster around some more thunderstorms around the eye. there is likely going to be a category four hurricane very close to if not just on-shore you notice that hook. once you get late into the period. the reason why we are watching that and the potential hook you see off the carolina coastline is because this front and the trofer with it, it is a little flatter. meaning it is more like west to east. it is not reaching down and pulling this hurricane up. in fact, once the front slips through and the high builds over, it is likely that the hurricane itself gets pinned offer the carolina coastline. for several days down here. as high pressure protects us

now, there is an opportunity of some rain working in as the fronts crosses through. some of the moisture gets pulled north. that opportunity would be late saturday into saturday night. it's highly likely at this point. that the brunt of that storm, though, in terms of the core of its winds, the powerful winds will stay well south of new england. 59 right now in boston. how about the last couple of days with the sunshine returning? it has been nice. now you have more clouds down across the cape and the islands. into southeastern massachusetts. most of the sunshine, close to boston n a next couple of days. we are some gorgeous weather ahead of us on thursday and into friday. with highs into the 70's. for more on the forecast, over the danielle. doip thanks, chris. aside from matthew, keeping an eye on tropical storm nicole. obviously, not as strong a storm with winds of 50 miles per hour. moving west, northwest at eight miles per hour. it will take a turn over the next couple of days. and stay south of bermuda there. and this is our 14th named storm of the hurricane season.

here at home, starting to see some of those fall colors fill in. the brighter colors still to our north. we are still waiting for a lot of that bright fall foliage to work its way into massachusetts. that will happen over the next couple of days here. fur heading up north to the topsfield fair today or tomorrow, temperatures in the low 70's for tomorrow. that is above average for this time of year. in the next couple of days, we will get into the 7 been below average. we head into october. by the end of the month, those high temperatures averaging in the upper 50's and those lows in the 40's. so it will start to feel more fall-like out there. for the rest of the forecast, back to you. >> chris: we expect temperatures in the 70's tomorrow and friday. nice wealth ahead of us. nice wealth ahead of us. nice weather ahead of us. the forecast for tomorrow, a

upper 60's there. should range in the low to mid-70's away from the immediate coast. right now, it looks like it is breezy and seasonable. at fenway park. on sunday. we will keep the rain away on sunday. the best chance of showers would be late saturday into saturday evening. again, we will keep a close eye on matthew. but all indications right now point to the center of the circulation. the eye of the storm staying well south of new england. >> sarah: all right. still ahead, the celtics with a message of unity. why the team locked arms >> christa: a wild scene out of new mexico. a car slams into a store. and two robbers grab what's

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>> christa: an alarming new report saying that tech giant yahoo! secretly spied on user e-mails and then handed them over to the federal government. >> sarah: yeah. the revelation has created concerns over cyber-privacy. according to a report from the reuters news agency, yahoo!'s c.e.o. decided to obey rather than to fight a u.s. government directive. to have its own computers scan all incoming e-mail messages last year, looking for a specific term that had intelligence agencies on the lookout. the company says just this. yahoo! is a law-abiding

the united states. the c.e.o. said at a tech conference three years ago that yahoo! does fight some government demands. >> we review it. we scrutinize it. we push back on the law. >> privacy matters. >> reporter: three years ago, edward snowden's leaks revealed that the national security agency tapped into e-mail traffic so its computers could search for specific terms to stop and investigate potential terrorists. but last year, yahoo! began encrypting its e-mails, making to scan them. reuters says yahoo! itself was doing the searching last year in real-time. on millions of incoming messages, looking for a term supplied by the government. >> when you take your user data and turn it over to the government, what you are doing, of course, is exposing your users to criminal investigation. >> reporter: yahoo! itself has been scanning user e-mail content for years. looking for terms it can use

the web site's policy is explicit. "yahoo! an sizes and stores content from incoming and outgoing e-mails." google and microsoft say they have never performed such scans of e-mail traffic for the government. twitter says if it ever got such a request, it would take it to court. >> christa: up next, no show, no refund. a concert postponed. no new date set. hank investigates ticket trouble here in massachusetts. >> sarah: tb 12 acting gig. a new commercial he is starring in. plus we will hear from his (ingrid) i take pride in getting things done.

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>> sarah: a dramatic wild-card victory for the blue jays. take a look.

some controversy in the game, though. a fan threw a can at baltimore orioles outfielder. during the 7th inning. it is not known if the fan who threw the can will be facing any charges. >> christa: it was like the party was just getting started for that person in the stands. we have much more to come. a a car plows into an apartment building. >> sarah: we are keeping a close eye on the hurricane matthew. residents in florida and the carolinas now taking precautions. >> chris: the latest track on matthew. what to expect locally here. we have some nice weather ahead. at least for the next few days coming up. >> christa: all right, chris. thank you. a frightening trend not going away. where clowns were spotted robbing a convenience store

>> christa: we are tracking the powerful hurricane matthew, and some people in florida and zrk zk... south carolina already getting out of the hurricane's path. long lines at gas stations and the storm is bringing high winds and torrential rain. >> sarah: meteorologist chris lambert has been tracking this from the very beginning. what do we need to know? >> chris: it is north of cuba. it is picking up some strength again. you can see the overcast around the eye. essentially, more of the thunderstormk a you have thety growing around the center of circulation. which indicates this will deepen in pressure. and perhaps pick up more wind speed as it works into the bahamas. and eventually close to the east coast of florida. winds right now, 120 miles an hour. forecast from the national

four by the time we get into tomorrow, tomorrow night, and friday. as it passes. perilously close to the east coast of florida. we are talking about a close call. direct landfall close to the space coast of florida here. all eyes down there. folks are prepping with this storm across florida. also across the carolina coastline. note what happens after that, though. you get into the second half of the weekend. early next week. instead of coming up the coast, it may bend more to the sou that all has to do with high pressure building in. i don't expect a lot of impacts here in new england. we may get some rain out of it. coming up the coastline late saturday, saturday night. otherwise, some high surf and rip currents on the south coast. more on the forecast ahead. >> sarah: hurricane matthew's deadly path spiraling up north. nancy chen is here with a close look. >> nancy: as you heard chris mention right there, hurricane matthew was originally down-graded overnight to a

storm in almost a decade powered toward the bahamas today after battering haiti and cuba with torrential rain. now the southeast prepares for impact. dubbed by the u.n. as the worst humanitarian crisis to hit haiti since a devastating 2010 earthquake, hurricane matthew whipped cuba and haiti with 140-mile-per-hour winds on tuesday. pummels towns, farmland, and resorts. at least 11 deaths have been blamed on the powerful storm so far. as it makes i the full extent of the damage in haiti still unclear. because of extremely difficult travel conditions. a key bridge washed away, cutting off villages from much-needed aid as well as communication. meantime, here in the united states, people in florida and south carolina, are bracing for impact. there were long lines at gas stations on tuesday. as mandatory evacuations began today in the miami area. the governor of florida urging residents to prepare for a

and water stock-piled. he also activated 500 national guard members. >> many coastal counties are preparing to open shelters today. these are shelters for special needs. for pets and for general population. there are shelters for everyone. there is absolutely no excuse not to evacuate. >> sarah: president obama wrapped up a visit to fema headquarters, repeatedly urging people in florida, georgia, southol and heed evacuation orders. nancy chen, 7 news. >> christa: a car crashing into an apartment in revere early this morning on north shore road. the driver and four people inside were taken to massachusetts general hospital. the cause of the crash is still under investigation.

in lawrence. officials say a 19-year-old was shot on box street on tuesday. the victim later died at lawrence general hospital. no word yet on a motive for that shooting. >> sarah: 16 players on the pentucket regional school team have been suspended. there are credit card concerns after skimmers were found at three big y grocery stores. the company officials say the skimmers were found in wilbraham, northampton and springfield. customers had been notified and have been asked to review bank and credit card statements. the boston celtics offering

players and coaches stood and crossed their arms and held hands as the star-spangled banner played. professional a let's and sports teams have both been protesting and supporting the national anthem since the 49ers can be colin kaepernick refused to stand for the anthem in august. >> we ask that you join us in promoting unity, progress, and love. let's all do our part. let's all take this challenge. let's all come together. >> christa: the celtics posted this video on-line in which players call for everyone to unite in the face of social unrest. the trailer for the new patriots day movie was released today.

>> why are you laughing? i look like a clown. >> it is the color. come here. give me a kiss. >> christa: an account of the boston marathon bombing and it stars boston's own mark wahlberg. it is set to debut on limited release in boston december 21. and then premier nationwide coming up january 13. >> sarah: also on 7: a community in south carolina remembering the life of a little boy who was shot by a gunman. one week ago, six-year-old jacob hall was hit by a bullet at an elementary school. he died over the weekend. today there will be a moment of silence at schools as mourners paid tribute by wearing superhero costumes. a special visitor for a little boy who touched the hearts of many. >> this is all about jacob, right? >> yeah! >> reporter: captain america's

paying respects to a life cut short. >> jacob can never run up and hug his mom ma's neck. he can't play ball with his daddy. >> reporter: for many, seeing a small casket with a ninja turtle perched on top was just too much. >> i was looking at little jacob. in that casket. i couldn't bear it. >> tomorrow we may cry, and we may hurt and we suffer. but we have tomorrow. you know, we can count on plan on next week if god lets us be. jacob doesn't have that luxury. >> reporter: yesterday they celebrated their townville superhero. >> jacob, soupman. clark kent. he was clumsy. i think that's how jacob saw

>> reporter: with the power to assemble team jacob from lands near and far. >> superheroes are something that's... someone that does something extraordinary. and sadly, his extraordinary was cut short. but it did bring this community and a lot of people together. >> sarah: the story continues to inspire thousands on social media. including adam west, the original bat-man who reached out to the family and offered condolences. >> christa: look as this truck bashes into a door several times. two men get out of the truck. they take off with the entire a.t.m. police found the empty a.t.m. the next day in a drainage ditch. they are hoping the video will help lead them to the people who did this. >> sarah: police in ohio searching for three suspects who robbed a convenience store yesterday wearing masks. one bandit was wearing a clown mask. another, a surgical mask.

unidentifiable. they looked to be carrying pvc pipes. authorities say they took all the money from the register. thankfully, though, no one was hurt. tom brady on tv. but not for football. we will have an inside look at

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>> christa: hurricane matthew ruining a vacation for 600 passengers onboard a carnival cruise. the ship left from baltimore sunday destined for turks and caicos. because of the storm, they ended up in new york city. from new york, carnival planned an alternate trip north tot canada. that had to be canceled as well. the ship is sailing home tomorrow. frustrating passengers. they want to get home sooner. they also want a refund at this point. you know? >> sarah: yeah. you set out on a cruise. sorry. matthew is on the way. >> chris: frustrating. getting held up there in new york. the trip to canada now cancel as well. here is matthew. a little bit to the west here of the turks and caicos. this is going to continue to motion off to the northwest here. and this is going to get very close to nassau and the bahamas. and eventually, dangerously close to the east coast of florida. so you may notice a lot of trips planned to the east coast of florida. they have been postponed or

expecting a category four hurricane. very close. now, the hurricane-force winds extend 45 miles away from the center of circulation here. the most powerful winds right in that core, within 45 miles either side of the hurricane itself. but it doesn't take much to move a little bit to the west. all of a sudden, that eye is over land. they are really paying attention to this, essentially, from west palm beach all the way out through the space coast. close to jac notice what the models are doing. down the line in the forecast period. instead of making its way up the coast, slides off to the east. some of them actually, pushing these back to the south. the reason for that, is high pressure building in. there is no connection with the front to pull it up the east coast. the area of high pressure likely will protect us over the weekend. at least the second half of the weekend. now, as the front comes on through, some of the moisture could get pulled up into new england. there is some rain that is a possibility.

saturday night. again, a possibility at this point. likely seeing high surf rip currents on the south coast. in terms of the hurricane itself with the powerful winds and greater coastal concerns, that will stay well south of new england. as we go through the holiday weekend. temperatures right now, upper 50's. lower 6's. a good deal of sunshine for most of us. not all of us. the wind is on-shore. that keeps us cool on the coastline through the afternoon. most of the clouds have been across the cape and across plymouth countsy so far today. that w high pressure building in. this will allow for beautiful weather thursday and friday. temperatures take a run at 70-plus both days. some mid-70's away from the coast out there. for more on the forecast, over to danielle. >> danielle: thanks, chris. we are also watching tropical storm nicole. northeast of matthew. not as big a storm. but it is packing winds of 50 miles per hour. it is moving west, northwest at eight miles per hour. it is expected to stay a tropical storm.

and stay south of bermuda. right now, not looking like this will turn into a hurricane. but it is our 14 lt named storm of the season. here at home, though, we are kind of waiting for these brighter colors to work their way down into massachusetts. most of the fall foliage peaking across northern new england right now. we will have to wait a couple more weeks before we see these reds and oranges working into the boston area. if you are heading up north today, tomorrow, to the topsfield fair, temperatures really nice. as we head into the next up up into the 70's which is above average for this time of year. right now, those average high temperatures in the mid to upper 60's. by the end of the month, they are going to drop down to upper 50's. it will start to feel and look more like fall. chris, back to you. >> chris: nice over the next couple of days, danielle. a little bit cool today. especially at the coastline. mid to upper 60's inland. cool overnight tonight. just like this morning, some upper 0's in the cooler suburbs. holding closer to 50 once again in boston. a lot of sunshine tomorrow.

close to 70 from. mid-7's inland. right now, as the forecast plays out, i'm going with dry weather at fenway park for the sunday afternoon game. against the indians. 63. a bit of a breeze coming in. swaying from left to right out there. a look at the 7 on 7 forecast. again, the best chance of any showers sneaking in here will likely be on saturday. late in the day or saturday night. otherwise, most of the weekend should be on the dry and quiet side. >> sarah: coming up, a popul refunds not an option. hank investigates what went wrong. kelly: you know me. not from thousands of false, negative ads- but as your first female attorney general- appointed by republican and democratic governors. as your senator, i'm fighting for equal pay and against workplace discrimination, to expand access to birth control, strengthen and preserve medicare, and i reached across the aisle to protect access to mammograms. i approve this message because after all the

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or visit homeservetv.com to find a plan... and save 50% your first year. homeserve. service for the unexpected. call us any time! >> sarah: concert-goers were promised a refund when the show was postponed. instead they were told no way. >> christa: the show did not

back. hank investigated. >> reporter: when kathy and her pals in leominster heard janet jackson was coming to town, they said "we are all for you." they just had to get tickets. they went on-line. and found seats at a ticket reseller and couldn't wait to be together again. >> we are all janet's age. we thought this is going to be great. report-in-the-peabody, paula scooped up tickets from a different figuring she and her friends were ready for the escapade. >> we were really excited. and in boston, lisa and her girls wanted to rock to rhythm nation with these tickets she bought from another site. $it was 600 for the seats. >> my husband and i are planning our family. >> reporter: the concert was

show-stopper. janet jackson's web site says refunds are available. the official sellers of tickets for this concert, ticket-master and the td garden box office are give regular funds. but kathy, paula and lisa bought from on-line third-party resellers. which buy and resell people's tickets. when they all asked for refunds, they were told no way. all three web sites had the same bottom line and their... in their terms and conditions. no refunds for postponed events. si completely canceled, they were out of luck. >> very frustrating. >> very disappointing to get the answers that we got. >> reporter: we contacted all the three reseller sites and said come on. it sure seems unfair to be stuck with tickets to a concert that's indefinitely postponed. and soon after, kathy and paula were given refunds. and lisa's seller is looking into it. now state officials are, too.

>> reporter: officials say they are exploring ways to make that happen. do you think you will take a look at this? >> absolutely. >> reporter: if you are heading tickets to the postponed jackson concert and you want a refund, the state's consumer affairs office wants to hear from you. check our web site for all the info. i'm hank phillippi ryan. >> christa: up next, tom brady keeping busy during his recent suspension. we have a video of the new mm joe plaia: every three days, someone in new hampshire is killed with a gun. mothers, sons, friends. and yet kelly ayotte continues to play political games instead of making new hampshire safer. when she has the chance to strengthen background checks, she voted no, backing the washington gun lobby instead.

kelly ayotte's become another typical washington politician and that puts us all at risk. narrator: independence usa pac is responsible for the content of this advertising. interviewer: what would you do with five minutes to kill and a smartphone? woman 1 : uh, probably post a pic. woman 2: text a friend. interviewer: how about register to vote? man: really? galvin: you can. five minutes online and a massachusetts driver's license is all it takes to register so you can vote for our next president. go to register to vote m-a dot com. it's that easy. woman 2: done. i just registered. man: that was easy.

in new hampshire, maggie hassan cut taxes for small businesses, created jobs. in washington, what's kelly ayotte done? voted to cut college grants, cut medicare. but kelly ayotte voted to protect tax breaks for millionaires and big oil. that's what the koch brothers and big corporate interests wanted. they're spending millions supporting ayotte. kelly ayotte's not working for us.

>> christa: we are counting down the minutes until tom brady is back on the field. >> sarah: he is starring in a new commercial for shields health care. 7 news got a sneak peek and talked to brady's coach about what it was like to act alongside the quarterback. jadiann thompson has more on this story. >> jadiann: tom brady is back. but not just on the football field. tb 12 is starring in a new commercial for local mri provider shields health care. brady flashes his four super bowl rings when the nurse asked him to remove any jewelry. the quarterback who was forced to sit out for the last four weeks, letting pats fans know that he is hoping to add to his collection. >> is that all? >> for now. >> reporter: actress and wellesley native erin o'reilly scored the role opposite brady.

exploded. we are running around, like, can you believe it is going to be tom brady? i mean, this is huge. we love tom brady. >> jadiann: she was feeling more like a teammate after the shoot. >> this was so cool. i was, like, i want to put on every single ring: i just tried one. i didn't want to go overboard. directed by bobby farrelly. he and his brother are behind "dumb & dumber" and "fever pitch." brady worked with the rhode island natives on the 200 comedy "stuck on you" which starred matt damon. in a statement about the new commercial, bobby farrelly praised number 12 saying in part, tom brady, quite simply, is the greatest of all time.

working with him on the commercial. jadiann thompson, 7 news. >> sarah: what can he not do? >> christa: does he sleep? >> chris: we have cookbooks. we do commercials. we play football. i would have had to try all four rings and taken the picture of it. a look at the forecast models. this does come very close to the east coast of florida. they are looking at a damaging hurricane night into friday. the 7 on 7 forecast for us. may get some of the tropical moisture pulled in here later saturday, saturday night. j.r. has the latest at 4:00. >> sarah: thank you for joining us, everybody. i'm sarah french.

joe plaia: every three days, someone in new hampshire is killed with a gun. mothers, sons, friends. and yet kelly ayotte continues to play political games instead of making new hampshire safer. when she has the chance to strengthen background checks, she voted no, backing the washington gun lobby instead. then - on a bill to keep suspected terrorists from getting guns, ayotte flip flopped. kelly ayotte's become another typical washington politician and that puts us all at risk.

>> steve: i don't know, marlena. all this stuff you're saying about orpheus. it's got me even more freaked out that this creep has my son. >> marlena: i'm so sorry, steve. >> steve: and sociopathic tendencies, no concept of the feelings of others, total lack of remorse. >> marlena: he's not a total sociopath. he's able to form attachment p >> steve: oh. you mean other psychos like, uh, weston and xander? >> john: all right. pulled together the ransom money. >> steve: what? you raised $20 million already? >> john: it was just a matter of hooking up with the right people, explaining the situation between orpheus and joey, and had 'em lined up, ready to pledge. now, didn't get the full 20. what is remaining, doc and i can chip in. >> steve: i don't know what to say, man. i mean... >> john: you're my partner. enough said. >> marlena: we love him too, steve.