this morning on "world news now," the major computer glitch causing long lines at airports nationwide on one of the busiest travel days of the year. major airports forced to warn passengers. see what caused so much frustration. plus a new era in california. the golden state welcoming in the new year with legal recreational marijuana. but there are some hiccups, we have the latest ahead. and the voice giving new momentum to the #me too movement. >> gretchen carlson is now taking the reins of the ms. america pageant. how she hopes to make the pageant a safe space for all contestants.

and the drama kicks into high gear with the return of "the bachelor." season 22 is already shaping up to be unlike any of its predecessors. we'll have a complete wrap up with our senior national bachelor analyst. it is tuesday, january 2nd. from abc news, this is "world news now." >> oh, we forgot the chief senior bachelor global contributor. we're going to start things off with breaking news. passengers were stuck in long lines as customs computers were down for hours. >> this happens as travelers return from the busy holiday weekend. you see some of images we're getting in there. some of the lines were more than four hours long. imagine facing that after coming off the long flight. now travelers complained that they missed connections and were given little information.

a customs agency says the disruption did not affect the standards for security screening, and it does not believe the outage was malicious in any way. the system is back on line and all airports probably have quite a bit of a backup in the system. >> we love the computers when they make things faster, and they can break down, and when they do, this is what happened. >> in addition to that, a lot of people had to worry about weather issues, including temperatures. today from the rockies to the east coast, those temperatures are going to say below freezing again. >> chicago set a record again for new year's day, and the freezin' for a reason plunge was canceled. too much ice. couldn't get to the water. >> that's the reason behind the race. >> hey, don't talk to me, i wasn't ever planning on doing it. yesterday's high temperature, 1 degree above zero. today it will be a balmy 14. >> ah, nice.

couldn't stop the annual mummers parade in philadelphia, a famed parade there, but the crowds were an a little less than previous years. >> understandable. and in western michigan it was too cold for even soap bubbles. they froze to this wand. >> oh. >> somebody tried to blow a bubble and it's frozen solid on top of the bubble wand. >> okay. kind of neat, though. >> let's get the forecast from accuweather's paul williams. paul, what have you got for us? >> good morning, diane, kendis. we are looking for the cold wave to persist. frigid air throughout the northeast. arctic air overtaking the ohio valley region, reaching into the deep south. unseasonably cold weather in jacksonville, houston and jackson, mississippi. look for the coldest air to affect des moines to chicago. an arctic high pressure system in place, but then take a peek at this. no kidding, a blizzard possibly threatening the east coast.

diane, kendis? >> we'll keep an eye on that blizzard. it could be what's called by meteorologists as a bomb. to washington or south of there where investigators from the u.s. are pitching in to help determine the cause of a crash in costa rica that left ten americans dead. officials say, there were some gusty winds in the area when the plane took off. adrian bankert has more. >> reporter: a ntsb team on its way to join authorities to determine why this routine flight crashed. killing ten americans and two crew on board. that plane smashing into pieces in mountainous terrain as it was taking off for the capital of san jose. on new year's eve. an american tourist saw it all from a nearby restaurant. >> oh, my god. >> a really hard left hand

and it was totally sideways and then nosedived straight into the ground. >> reporter: the plane, operated by nature air, the largest carrier in costa rica, the airline has a good safety record but had one crash last year killing one passenger. on board this flight, two rican pilots and this family. bruce and irene steinberg on vacation with their three sons from scarsdale, new york. the family shares on facebook we are in utter shock and disbelief right now. outside their home, their babysitter inconsolable. also killed, mitchell and leslie weiss from tampa along with their teenaged daughter and son. >> you never want it to happen to somebody that you know. and they were a good, good family. >> reporter: coe costa rican authorities say they were good pilots but the winds were so strong. earlier in the day, the seam -- same plane had a delayed landing due to winds. adrian

york. >> thanks, adrian, for the update. the president is starting the year with a packed agenda now that he's back at the white house. >> he's poised to take on a series off domestic challenges as congress returns tomorrow but facing thorny issues on the other side of the world. >> reporter: president trump back in d.c. after a day of golf and a glitzy new year's eve bash at mar-a-lago. where he shrugged off questions about the latest warning from the north korean leader. >> we'll see, we'll see. >> reporter: kim jong un warned that it has completed its nuclear forces. and that the u.s. should know that the button is on my table. the entire mainland of the u.s. is within our range. another hot spot, iran. the president tweeting that it's time for change. republican senator, lindsey graham slamming trump's twitter approach on "face the

>> president trump is tweeting very sim pathetically to the iranian people, but you can't just tweet here. you have to lay out a plan. >> have you conveyed this personally to the president? >> i just did. >> reporter: division between the president and congressional republicans will be put to the test in the year ahead as the party faces midterm elections. the president is also aiming for a big infrastructure push, and also looming large, the investigation into the trump campaign and possible collusion with russia. but, as the president strolled the red carpet, he expressed nothing but optimism. >> we're off to a very good start as you know with the great tax cuts and anwar and getting rid of the individual mandate, which was very, very unpopular as you know. we're going to have a great year. going to be a fantastic 2018. >> reporter: congress returns to work on wednesday with another budget battle looming and a determination about whether young immigrants under the daca program will be deported. and transgender individ

can now openly sign up for military service. this comes after the trump administration decided not to appeal court rulings blocking the ban. over the summer, he announced he was reversing an obama-era decision. the white house is kwatiwaiting the results of a pentagon study to determine its next move. a new law went into effect yesterday, but california's biggest cities haven't established local regulations. customers lined up in cities like oakland to be among the first to buy pot legally. >> it's history. it's history. >> the first purchase in california. we've worked a long time for this. >> buyers must be 21 or older. california banned the sale of marijuana in 1913 but was the first to legalize it for medical use in

now, no prescription needed. >> there was a big line at in and out burger and no one knows why. >> they were out of pizza. a big brother was born with two minutes left in 2017. and then little sister aytana came into the world 18 minutes later which means they were born in different years. >> he's going to tease her. i'm a year older than you. >> in addition to having different birth dates and years, joaquin was the last baby of 2017. you guessed it, his sister was the first of the new year. everyone is doing just fine. a big congratulations to the whole family. coming up in "the skinny," the bachelor is back and mariah carey gets redemption. all the feathers were back. but what about that tea she wanted some tea. we'll break down her performance. >> we'll get to the bottom of this. for the first time, a former

miss america is taking the helm of the pageant in the of wake of a sexism scandal. helm of the pageant in the of wake of a sexism scandal. it's never much, just what's left after i break a dollar. and i never thought i could get quality life insurance with my spare change. neither did i. until i saw a commercial for the colonial penn program. imagine people our age getting life insurance at such an affordable rate. it's true. if you're 50 to 85, you can get guaranteed acceptance life insurance through the colonial penn program for less than 35 cents a day, just $9.95 a month. there's no medical exam and no health questions. you know, the average cost of a funeral is over $8,300. now that's a big burden to leave your loved ones. as long as you're 50 to 85, you cannot be turned down because of your health.

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garage, possibly caused by just one car. investigators say the engine of a land rover caught fire in a garage in liverpool, and they believe that is what spread these flames. many of the cars just burst into flames due to the intense heat from that one fire. it ended up putting virtually the entire parking garage up in flames. luckily no serious injuries. >> 1,000 cars, ouch. >> 1400. back here in the u.s., there's a brand-new champion for the #me too movement. >> gretchen carlson is taking over the miss america pageant. here's linsey davis. >> reporter: here she is, miss america's new chairman. former fox news anchor gretchen carlson, the 1989 winner is taking

sam haskell resigned after leaked e-mails showing crude, sexist comments. mallory hagan belittled for her weight and love life. >> having someone belittle, demean you, degrade you in any way is not okay. >> reporter: both she and carlson are among the 50 former miss americas who demanded haskell and others step down, describing a toxic environment, something carlson says she experience the first hand at fox news. >> you fear you're not going to be believed. you're going to lose your job. >> reporter: well before the #me too movement, carlson famously went public about allegations of sexual harassment at fox news and settled a lawsuit for $20 million against then fox news ceo roger ailes. >> we have to make it a safer environment. >> reporter: also the announcement of "times up." it's 300 women working in hollywood coming together to provide legislation and a legal defense fund to help less-privileged women protect

misconduct. linsey davis, abc news, new york. >> that same initiative is being taken on by many of the actresses at the golden globes, but this will be the first time a former winner will serve as a leader of the 100 year old organization. >> gretchen tweeting that she's honored to be able to move this program forward. when we come back, the high drama on the season premiere of the bachelor. >> our analyst has a full report. "the skinny's" next. waste that weighs me down, ps and remoe so i feel lighter. try metamucil, and begin to feel what lighter feels like. when you said youe, sir. were at the doctor, but your shirt says you were at a steakhouse... that's when you know it's half-washed. add downy odor protect with 24-hour odor protection. downy and it's done.

♪ skinny so skinny ♪ >> it is skinny time here on a tuesday. we're going to start with the season premiere of the bachelor. >> season 22 is off to an awkward start with four contestants named lauren and a conspicuous lack of weird jobs. >> wrapping it up is our senior global national the bachelor analyst, did i get it all? >> contributor. >> who was home watching the rose bowl but somehow filled us

>> bachelor analyst, jack sheehan, episode one, arie's season of the bachelor. we learned a little bit about arie. >> i'm ready for that next step in life. my little brother got married. then i saw my friends getting married and starting to have kids. i want that so badly. >> then the arrivals. lots of women getting out of the limo. everyone trying to make a good impression. >> i hear you're the kissing bandit. >> whose good idea was that? once inside, bottoms up. it wasn't long until the drama started. >> 100% not surprised that someone would swoop in on high time with him. >> oh, dear. >> she immediately started kind of saying about rude things makell after makell came and store arie away. >> arie the kissing bandit,

that went well. >> i just met arie for the second time. >> i had to interrupt this time. >> awkward. finally time for the rose ceremony. arie making the tough decisions. >> tia. >> not everyone can have a rose. some took it better than others. >> thank you. >> my mom was just so excited. she was just like, this is your turn. >> i know i deserve love. i know i do. >> one guarantee, we're in for what's likely to be the most romantic, most emotional, most dramatic season of the bachelor in history. analyst out. [ laughter ] >> that's just a thing of genius. i don't even know how he does that. >> without even watching. >> absolutely.

knew about the drama. >> he knew they would be drink bottoms up. >> bottoms up. >> knew there would be an awkward moment. >> kissing. >> and that he would kiss on the first night. we're going to have to add psychic to the very long title. by the way, that did not look like a safe way. >> to be jet skiing? >> yeah. >> they weren't even wearing helmets. no protection. next to an update on the come back queen, shall we? mariah carey. >> after last year's technical meltdown, she had a performance. on the new year's night of times square. but after sing "vision of love", she took a breather telling the audience her show was a quote, disaster, because she was not given a cup of hot tea. >> of course that is last year's

performance that was a disaster. but we're glad to report that maybe she got a beverage, sharing a snap-on instagram saying "found my tea." crisis averted. >> do you think that was a joke? this is a disaster, to tie last year? >> yeah. >> mystery solved. more proof that the british royals are just like us. >> prince harry reportedly flew his fiance, meghan markle to the rivera for a quick get away. >> they flew on british airways, get this, in coach, next to the toilets! >> oh, my gosh. trying to remain incognito, they both dressed down, the prince in jeans and a jacket and markle in minimal makeup and a beanie cap. >> they headed straight to the back with three bodyguards

seats. not quite like traveling. >> on those seats near the bathroom, it's kind of cool, only twofer in coach. we'll be back. in coach. we'll be back

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crash. >> authorities in colorado have identified the man who opened fire on police in an apartment complex in an affluent denver suburb. they say matthew riehl shot them, killing one of them. zachary parish does not make it out. >> what a great day for our community. what a great day. >> the nation's most populace state joining a growing list of others where recreational marijuana is permitted even though the federal government continues to classify pot as a controlled substance like heroin or lsd. >> police in brockport responded to a 911 call about an intruder inside someone's home eating cookies. body cam footage shows the confrontation. there he or she is. it's a squirrel! lunging at the officer. they tasered that squirrel. you can hear the squirrel sh reeking "don't tase me, bro." >> sooners hav

last 24 games. georgia coming off the sec championship, their first in a dozen years. michelle's turn running all the way, gets to the end. sonny michelle will save the championship game! >> the new year gets started with frigid temperatures. straight across the country. >> i feel like i'm being stabbed in my feet. it's the worst pain i've ever felt in my feet. >> the temperature, do you feel it? it's 10 degrees. >> people around the world rang in 2018 with fireworks, balloons, confetti and plenty of noise. >> three, two, one, happy new year! >> i like that. how key west rings in the new year. >> they do did in an iconic fashion. >> do you know what day it is? it's national cream puff day and national personal trainer awareness day. >> oh, we're aware of personal trainers. >> we're aware of the cream puffs too. >> we prefer the cream puffs.

now," informing insomniacs for two decades. orming insomniacs for tw

making news in america this morning, deep freeze. millions of americans are waking up to record-shattering cold with temperatures in the 30s as far south as tampa and the brutal shot of arctic air is just getting started with lower temperatures expected. breaking overnight, chaos at airports across the country after a massive outage for customs computers. thousands of people waiting in line as the delays pile up. >> i don't know where to go. and nobody seems to be able to help me. >> what's behind the disruption and ripple effect today. back to business. president trump returns to washington overnight. what he plans to focus on first in 2018 and what he said about his enemies