i was at d.c. yesterday at boast transition offices. very engaged. >> reporter: made first cabinet nominations within a few days of potents conceding, it took president obama two weeks. president clint more than a month by that timeline president trump is on pace. >> every transition goes through chaos and turnover. >> reporter: trump is insisting his is going attacking the media. on day after dining with his family, but ditching the reporters assigned to follow him. breaking decades of protocol. his supporters slugging it off. >> i find it admirable. what he is saying there's a new way of doing things. there's a new sheriff in town. >> reporter: the white house correspondent association calls the move unacceptable. the point of the small group of press is to

without that on a day like 9/11 president bush would not have been able to address the nation from the florida school. >> thank you. turning overseas where after a three-week reprieve, deadly new air strikes have been launched on aleppo syria. among the sites hit, an underground hospital built to care for children of war torn city. nbc news has gotten exclusive access into the hospital and for more on the attack, turn to richard. >> reporter: the only children's hospital was bombed by syrian helicopters. served 4,000 patients a month. no more. one of the doctors filmed the aftermath for us. hospitals are targets in syria and the regime has been bombing them ruthlessly. from the basement. the doctor spoke to us over skype. asked us not to show his face.

are more than 90,000 children. these children are not terrorists. we are not terrorists. >> reporter: nbc news has been filming at the hospital for two months. had the only relatively advanced maternity ward in the rebel held section of aleppo. now it's out of commission. relaunched to take back the city. people there are not expecting help from the outside. what do you think the change of power in the aleppo? >> for me, i'm not worried because of trump because mr. obama didn't do anything for the people. >> reporter: the bombs are still falling there. rescue workers pulled a girl from under rubble. she survived, but this offensive is gearing up for what some near is a final push on the city. richard engel, nbc news, new york. back home turn

with after a health crisis. new report shows over 1-5 patients getting hit with surprise medical bills. after being treated in emergency rooms. why it's happening so often and how you can prevent it. >> reporter: a trip to the emergency room is fraught with worry. out doors man did not anticipate this when he shattered his ankle. >> never in my wildest dreams was i about out of network doctors. i just needed help. >> reporter: he and his wife got a bill for almost $800 even though the hospital was in insurance network. >> in network hospital with an out of network doctor. makes no sense. >> reporter: in today's health care maize it's not unusual says a new study in the new england journal of medicine: finding patients get surprise bills costing an average of $623.

it's food. the reason some er doctors contract independently and not the same hospital they work. >> we have to get out of the bizarre world where the network of hospitals and physicians don't match. at the end of the day, it's causing huge distress for the patients. >> patients are paying more and more. >> the american college of emergency physicians blames insurers who don't offer reasonable reimbursements. while insurance companies say encourage doctors to sign on with the same insurers they use. >> so what is a patient 20 do? >> best advice is do your homework beforehand. >> er doctor himself and others suggest know your network hospital. that cut $200 off davis's bill, but like many, he's whethering

we turn now to troubling new findings in the national highway traffic safety administration. in the first half of the year, climbed more than 10% compared to last year. after years of decline the rising rates could be linked to apps. apps designed to make your life easier behind the wheel, but 345i be putting your in danger. >> reporter: in corpus christi, three killed on the freeway, in minnesota a teenager kills a father and daughter. from florida to california, nearly 18,000 people have died on highways in the first six months of this year. a startling 10% spike compared to last year. >> turn left. >> experts say apping may be driving the troubling trend, taking away our attention from the road like never before. >> i knew she was gone, but you know, you don't want to accept it. >> reporter: bonnie lost her daughter

driving. >> so temps to just check my facebook status or let me send a tweet or check my e-mail. it can end in the blink of an eye. >> reporter: popular apps like snapchat let you post photos in current speeds. pokemon go let you search for create yours on the highway. and waze asks commuters to report accidents. >> you're trying to listen, watch for traffic and drive and maneuver and look your device. >> reporter: all of the app companies stress there are safe ways to use them. take waze which encourages drivers to easy them hand free with voice commands and put down phones. still experts worry it isn't enough. >> we know hands free is not risk free. it's not your hand that is distracted. it's your brain. >> reporter: commuters across the country may be losing sight of what's important. the very apps designed

and more enjoyable may be making the road more dangerous. nbc news, logs angle loss. still ahead as we continue tonight. ready to start holiday shopping. why now may be a perfect time to sign up for a new credit card. also tom hanks, diana ross, bruce springsteen and so many more. why do protein drinks taste chalky? then get worse? introducing protein shots from 5-hour energy. protein shots from 5-hour energy are smooth and tasty, and still deliver 21 grams of protein with 100 calories. they're great for workouts, no matter how you work out... whether you're going for reps... or laps... or distance.

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we're still a week out from thanksgiving, but retailers are offering black friday discounts. those are aren't the only deals. big competition among credit card companies to get your business. right now could be the best time to take advantage of these offers. nbc has details. >> reporter: the best way to save on gifts this season may be how you pay for them. credit card analyst say there's never been a better time to shop for especially rewards cards. >> we're seeing an arms race in the credit card business because people are spending. the great recession is in the rearview mirror. people are feeling comfortable. >> plus and capital one average $600 worth of rebates and travel points. >> banks feel more comfortable extending

holidays, meeting the higher requirements of cards can be easier. for champl, chase sapphire requires spending $4,000 in the first three months. annual fees can be expensive too. 95-$450 of a yeemplt paying off balance every month is a must. interest rates are high. >> these rewards cards are a great thing for personal finances if you know you can pay them off. >> reporter: retailers credit card with in store rewards. experts say it's best to skip it if you don't pay it off monthly. >> reporter: average retail rates are 24% versus 15% for regular cards. whatever you choose, shop around. >> the first thing that you should think about is how you want to use the card and what you want to get from it. if you're somebody who never travels anywhere, don't get yourself a miles card. >> reporter: in the season of giving, using credit wisely to

a little further. nbc news, new york.

we have an update tonight on the nobel surprise. bob dylan rewarded nobel prize for literature. went silent a few days after the announcement, but later told an interviewer the reward left him speechss stockholm to accept ward at the december 10 ceremony. wishes he could receive the prize personally, but other commitments make it unfortunately impossible. no word on who will scoop it up for him. the white house announced today the final group of recipients president obama will award the highest honor. all-star list among the names. ellen degeneres, robert de niro, bill

tom hanks, michael jordan. diana ross, vin scully. bruce springsteen and tieton. we put the full list on our website. caught on camera, a thing a lot of parents fear when a florida mom turned away from a changing table. her 11 month old baby boy suddenly fell off. only to be caught by quick thinking nine-year-old brother. injured, but now sharing video as a safety warning to other parents. when we come back, the police officer gaining fame for turning his his ride alongs into sing

headlines this year about strained relationships between police and the communities they serve. one officer in arkansas is doing his part to change perceptions by reaching out and finding harmony with the young people in thiz school. social media is singing his praises.

>> reporter: at his day job, phil is a school resource officer, but in moralton, an hour outside little rock, he's become a bit of a rock star. on duty not just to protect and serve, but also sing. he calls it cop car karaoke. inspired byes awarding car pool karaoke ? oh, i love the way you ? >> so you started lip singing in the beginning. >> yes, two, three years ago. >> now you do sing. >> i try to sing. >> pretty or not, his videos have racked up tens of thousands of views on social media. now other officers around arkansas are providing backup. it's become a weekly

policing. >> just shows how fun music can bring people together. >> he's at every ball game, every event. goes above and beyond to be a presence for these kids. >> reporter: a positive presence after he noticed growing mistrust of police officers nationwide. >> my favorite part of connecting with these kids are showing them just because we have a gun and badge that we're people. we're just like them. >> reporter: and for this father of two, the job can get >> love you too. >> we have kids we need to reach out to that haven't been given a fair share and these kids mean more than anything to me. >> reporter: it is that responsibility he says that keeps him singing. maybe off key, but on duty. gabe gutierrez, nbc news. arkansas. >> i don't know about you, but that leaves me with a smile on my face.

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>> i know many of you are deeply disappointed about the results of the election. i am, too! >> but that's not all hillary clinton said in her first comments since the concession. plus, closer to naming key cabinet post with new names being floated. the police officer who has been now criminally charged in the murder of orlando castile. hundreds hospitalized from dangerous smoke. is there relief in sight neighborhood, find out why bob dylan is skipping his nobel award ceremony.

lifetime. plus kate upton goes on a tirade over her boyfriend being passed up for the cy young reward. >> good morning, i'm frances rivera. >> i'm ayman mohyeldin. >> the popular vote passes the 1 million mark. an emotional clinton says she was staying away from the public for the foreseeable future. >> i will admit, tonight wasn't the easiest thing for me. there have been a few times this past week when all i wanted to do is to curl up with a good book or our dogs and never leave the house again. >> clinton's appearance came as she was honored by the children's defense fundamental. she conceded how difficult the last week's results were, while making her best attempt for the crowd to live a live of public

disappointed about the results of the election. i am, too. more than i could ever express. i know this isn't easy. i know that over the past week, a lot of people have asked themselves, whether america is the country we thought it was. the divisions lay bear by this election run deep. but please listen to me when i say this, america is worth it. our children are worth it. ev fight for our values, and never, ever give up. >> now, this morning warnings regretting word of just who would be in president-elect trump's white house a. trump loyalist and vice chair of the team is emerging as a top pick for national security adviser. the news comes with a source familiar with the transition process. however, as has been the case in

nothing is final unless trump says it is. south carolina nikki haley is being floated for the post this as rudy guiliani's history is under more scrutiny. halle jackson reports. >> through trump towers, a revolving door, a countdown to cabinet selection. another name now in the mix for secretary of state. sources citing south clan governor nikki haley, who begrudgingly backed trump, even after she said her constituents are embarrassed by trump. so far fork response from the governor's office. eight days in, president-elect trump looking a lot like candidate trump did, inside his transition, much of what happened during his campaign, internal jockeying, leadership changes, complaints privately and publicly, no one really know who's is in charge.

confusion going on about a chain of command coming out of new york. >> reporter: mike pence the new transition team leader, touring his soon to be home with vice president joe biden. the trustee blames the griping on sour grapes of people forced out as they purge lobbyist zpls we are doing great. i was if d.c. yesterday, both transition offices are engaged full of energy. >> reporter: while both bushes made their nominations within a 2002 weeks and president obama more than a month. by that time line, president-elect trump is on pace. >> every transition goes through chaos. every transition goes through turnover. >> reporter: trump's insisting his is going smoothly. in a tweet attacking the media, like he did during his campaign. >> also this morning, a sitdown with japanese prime minister shinzo abe.

campaign disarray, putting out a koul call of world leaders trump has been in connection with since the election. democrats list 169 out of 188 members of congress demanding trump release steve ban none. but perhaps the most boisterous ban none nomination may have come from bernie sanders. >> i call upon mr. trump to rescind the appointment t made of mr. ban none. a president of the united states should not have a racist at his side. unacceptable. >> now, in a rare move the new set of police officer involved in the july shooting death of philandro castile has been charged with third degree

a recent robbery. her girlfriend live streamed the after shooting. he is expected to plead not guilty in court on friday. nbc's blake mccoy brings us the details. >> oh my god, please don't tell me he's dead. >> reporter: the after math of philandro castile seen around the world. the officer is being charged. jeronimo and discharge of a firearm, each carrying up to five years. he previously said he thought castile had a permit. >> i told him not to reach for it. i told him to get his hand off it. >> you told to him get his i.d., sir, his driver's license. >> reporter: he said castile was calm. there his dying word were his

for his gun. there simply was no objective threat posed to officer yanez. >> reporter: minnesota police union add no one can speak to officer yanez as to what he actually encountered. the russian-led bombing campaign has resumed in full force after a three-week moratorium. u.s. officials tell nbc news the syrian regime is responsible f among the latest destruction, the only syrian in eastern aleppo, officials say it served nearly 4,000 patients a month and had the only advanced maternity ward in the area. there are 90,000 children still living in eastern aleppo. dozens of firefighters scorched thousands of acres. thousands of firefighters are come income to fight the plays