tonight on "nightline," bad medicine? a shocking revelation about the vak sooens given to millions of children. live saving med sags indications stored in dangerous conditions. a flooichb nflgs. >> one of holly 00 wood's open secrets. celebrities just as insecure as the rest of us. many of them swear by these shrinks to the stars. plus, the wheels down abby. smash hit of the world one, but it's also a real castle that's home to a real noble family. we visit with the real housewife of downtown abby.

this is "nightline," june 5, 2012. good evening. i'm terry moran. exclusive report on a breaking investigation. it focuses on the very emotional subject of childhood vaccines. we bring you a stunning revelation that's raising an alarming question, about just how much parents should trust in the effectiveness of the shots their kids get. here is abc's jim avila for tonight's "nightline" investigates. >> it may not feel like it to little eve da lin ski, but her mother is just trying to do the right thing. >> julie's daughter just turned a year old. that means it's time to get the latest round of shots recommended by the federal government. vaccines that protect against 16

pretty bad, even deadly diseases. julie heard a lot of unfounded talk from friends about whether vaccines like these might do more harm than good. >> few seconds of crying, then she gets past it. >> scientists have repeatedly debunked widely publicized concerns that childhood vaccines cause autism. but the controversy scared a lot of parents. the lars thing public health officials need is a self induced vaccine crisis. but tonight, that's exactly what they have. the federal government's own investigators finding serious problems with the vaccine supply. the health and human services inspector general, the government's watchdog, made an alarming discovery. even surprising themselves when they found dose after dose haphazardly stored in resfrij ray tors at clinics and doctor offices. some so cold they were frozen. others not cold enough. others past their expiration

date. conditions that threaten the very effectiveness of the medicine. >> we found three or four providers storing the vaccines in temperatures either too hot or too o cold. >> that 75% of the 45 sample sites inspected. that is a problem. because extreme temperatures can render the vaccines useless. this vaccine should never be frozen. look at the ice? >> how did this happen. >> at this point we really have to do a better job. there's been turn other in doctor offices. the clinicians offices are very busy places. this is a challenge. it's a challenge to our doctor's offices. it's a challenge to the public health program. we're really committed to take this seriously and improve tu situation. >> what's the risk? the damage or expired vax sooen may not hurt you directly, but it can leaf communities unprotected from easily preventable diseases. >> vaccine that has not been kept at the right temperature, won't be unsafe. you kbt be certain that the

material in there is going to cause the child's immune system to react as strongly as it's supposed to. >> in january, 2007, article in the american joumpbl of public health improper vak siege storage contributed to resent pretus sus rates. known as whooping cuff, right now in washington state, public health officials struggling to understand what is behind a huge outbreak this spring. could unreported problems of vaccine be responsible? >> parents do need to know that the system is strong. that's our responsibility. we have to make sure we're improving things. >> how do you assure them it's strong when they here that this data says, this is the problem? >> i think the most reassuring piece is what's going on with disease that most of the diseases that we vaccinate against are record low levels. even the ones we're seeing outbreaks of would be 100 times more common if we didn't have a vaccinated population.

we have lots of data that the vaccines are working. this is a sign that we can't take that for granted and need to improve the system. >> dr. besser agrees. this report should be a wakeup call for parents. >> the next time you go see your pediatrician, your child is going to get a shot, ask them, are their systems strong? are they certain their vaccines stored at the right temperature? >> when you close it, it's caught. >> at the offices of little eve's pediatrician, they have systems and more systems to make sure their vaccines are stored safely. and the doctor has no problem showing her patients her vaccine is all that it should be. >> february 22 and 2014. it's always a heads up for a group that may not have heard it dwret or may not have really looked at their refrigeration policies. >> the cdc says it will comply with recommendations from the inspector general to retrain clinic and doctor office personnel about safe storage. emphasize how important vaccine

temperature control is. for babies like eve, aren't crying for nothing. for "nightline," i'm jim avila in washington. >> great reporting on problems in the vaccine supply. well, just ahead, after the white, hot spotlight goes off, stars turn to these guys. we meet the therapists to the rich and famous. as a culinary manager i make sure our guests have an over the top experience. being hands on is key! i make sure every plate looks just right. [ male announcer ] don't miss red lobster's four course seafood feast, just $14.99. start with soup, salad and unlimited cheddar bay biscuits followed by your choice of one of 7 entrees. like new coconut and pineapple shrimp or shrimp and scallops alfredo. then finish with something sweet. all four courses just $14.99. [ reza ] it's so much food for such a good value. i'm reza, culinary manager. and i sea food differently.

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"nightline" continues from new york city with terry moran. see sni good movies latsly? whatever your answer, their therapist you're about to meet might be on the speed dial of the star, director, writer or producer in the movie.

they're the shrinks. powerful and famous. now they've agreed to share their method with the rest of us. abc david wright with us. >> which famous, beautiful feem? >> phil and barry michaels are therapists with an unusual practice. >> and they're all incredibly insecure. >> their patients some of the most creative and commercially successful artists in america. from everything i've read, it sounds like you look out into the audience and the kodak theater and academy awards and those are phil and barry's patients. >> that's a slight exaggeration. you can't have that many patients. >> i've had patients of mine who were chased by paparazzi to my office. >> actors, writers, producers, agents snnkts hollywood heavy weights beating a path to the red carpet in this apartment

building. >> this is your living room. it's not the most private place. >> no, it's not. >> from a former prison psychiatrist has practiced for 30 years since he first came to l.a. >> one guy threatened to buy the whole building and have me evicted. >> their approach is not so much therapy in the old fashion dr. freud sense. >> it's been a long lie. >> last 500 years seem to race by. >> tony sa pran know talking it out. >> they've developed a variety of psychological tools illustrated by stick figure draws to help their patients unlock their createtivity and conquer their inner dee mons. >> traditional therapy stops with an analysis of the mast. i think to both of us, that kind of misses the potential of therapy. let's also solve your problem. that's what the tools do. >> now, for the first time, they're sharing the tools with

the general public. in a new book that's also certain to become a best seller, and there's an app, therapy, you request carry in the palm of your hand. >> hello. >> johnny. >> actor john cue sack working with phil for years. >> why are you in nooenz. >> doing a film. >> he allowed "nightline" to listen in as they chatted from the set of his latest movie. >> i'm doing this flick. i have a lot of distraction. i have a lot of other responsibilities, besides just the acting. how do you get in contact with that shadow? >> the shadow, an archetype first identified by swiss psychiatrist carl young, comes up a lot in their work. the shadow is the darkest part of yourself, the part you most want to hide from others. confronting the shadow is a common theme in movies. think kornl curts in apock lips now or luke sky walker confronting his shadow in the

star wars movie. for john cue sack, the shadow being john malecot vich. in which he played a down on his luck puppeteer who literally gets inside the head of the famous hollywood star. >> that was a very, very shadowy character, for sure. i sort of immersed myself in the shadow and started to feel all of his pain, all of his shame. all the things he wanted to avoid. >> these guys tend not to describe antidepressants, in part because their artistic patients need their shadows. >> in a way, you don't want to mess with the particularer in rosies that lead to great movie us. >> yeah. everybody asks that. if i use the tools, which i lose my chops, will i lose my talent. the answer is no. >> one of the tools described in the book is called the reversal of desire. >> the reversal of desire teaches you to desire pain. now, i know that sounds really strange. but we're not talking about

desiring pain for its own sake. >> the reversal of pain mastery of pain. >> scream silently at the cloud, bring it on. scream silently i love pain and then as you move into the cloud, pains sets me free. really? >> really. >> they asked me to share a personal problem i'm groping with. >> i'm bad about scheduling vacations. >> hard for you to stop working? >> you're scared that when you go away, something big is going to happen and you're going to miss it. >> close your eyes and imagine somehow you take a vacation and the second day something huge happens. you miss pit totally. >> they tell me to picture myself moving forward, screaming silently. >> bring it on. you scream that and move towards that cloud of pain. >> even though i feel a bit self con shous, i give it an honest thought. >> i felt a little nervous on the other side.

>> you got a little nervous at the first inically mags of freedom. >> phrases like the shadow and reversal of desire, code words for members of an elite secret society. phil and barry's patients. >> over the years i have met a lot of artists and start talking to them, you must talk to barry michaels or phil stuts, don't you? >> they say yes n. tools now available to the rest of us at the a fraction of the price. i'm david right for "nightline" in hollywood. >> the tools, worked on david. might work on you. next up, it's the set of the red hot tv show, but it's also the castle one family calls home. we go roam rg on the grounds of the real downtown abby. ♪ i rg on the grounds of the real downtown abby. n rg on of the real downtown abby. g rg of the real downtown abby. rg on of the real downtown abby. on t the real downtown abby. ♪ hear what you love with beats audio.

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crumb pets, but the hit siris downtown abbey, inspiring a fan following pill grammage to the set of downtown abbey known as highclere castle. >> nic went to see for himself. >> welcome to downtown. >> downtown abbey may air on that icon of enlightened culture, masterpiece theater, but at its heart, it's really a soap opera. >> you don't think you're being a bit obvious. >> dressed up in a kor set.

>> there's some high bro history. >> good afternoon. this isn't a. >> this isn't a set. >> downtown abbey is smash hit, now water cooler tv both sides of the atlantic is all shot in a castle. a real, family home. >> there's the fort count es. on the next floor. >> this is the current lady, carnarvon married to the eighth earl. >> the queen is a close friend. >> my father-in-law is a close friend and husband's god mother. >> god mother, yes. >> my wife said to me. >> wir thals close with writer juliann who won an em my downtown abbey who was inspired by his creation to highclere castle. the people who once lived here, the ghosts in the basement. >> downstairs. >> sorry? >> you had a monk come out?

>> yeah. >> to get rid of the ghosts. >> this place was built in the mid 1800s as a symbol of the great. >> what do you like to do? >> i think i would rather like go exploring. >> certainly. >> so how many rooms? >> between 2 and 300. >> do you know exactly. >> no. that's why i'm saying between. that was a clue in the answer. i sort of think i must count that it's silly. you sort of stop because you have other things to do with your time. >> highclere castle was saved when the earl married ill legitimate roth child daughter who brought with her bags of cash. >> with juliann fellows wrote that, he's gone too far. >> i know. >> like downtown highclere castle social hub of the glider. >> a lot has changed since the

days of downtown. >> i'm sorry to make extra work. >> for the a start, fewer servants downstairs. >> there sa relationship. they are good friends of mine, but they also work. >> can i help you? >> what do the staff call you? >> well, sometimes the old lady ship. >> sometimes my lady or the shorthanded lady. >> some things have stayed the same. dinner? well, it's still a little like those stiff downtown occasions. >> if i have people staying, it's cocktail dress on saturday and long on saturday. >> long? >> help me. >> long dress. it's more colorful. i know that's not strictly properly. we've relaxed it. >> free wheeling. >> i think it's not suffocating.

i think some of the formality is quite nice. you talk to the person to your right first course of the half then you turn and talk to the person to your left. >> is that the rule? >> yes. yes some things stay the same. the current lord and lady need to rent their home out setting for a posh soap opera just to pay the bills. times have changed. i'm nic for "nightline" at highclere castle england. >> thanks to nick. one final news note this evening. voters in wisconsin turned out in droves to recall their governor, scott walker. abc news project that walker has defeated his democratic challenger. marking a notable republican victory and loss for big labor and the democrats. thanks for watching abc news. tomorrow we'll have a special edition of "nightline." a year-long investigation mystery of what happened when