caand ford. we go further, so you can. >> pelley: how many of you havey the federal government? all of you. 86 million names are on a list called the death master file.our name is on it, the social security administration has declared you dead, and shared that with banks, law enforcement, and many governmentepend on. you couldn't get access to your bank accounts.card. how did you live? >> well, for a time, i lived in

take for granted that we can instantly recognize people we know by looking at their faces. but imagine for a second what couldn't. >> no idea. >> don't have a clue. >> stahl: couldn't recognize yourself in a mirror.e been having. >> stahl: faces. >> yes, faces. >> stahl: that's what life is like for people who suffer fromcal condition called face blindness, or prosopagnosia. is? it is someone in your family. it is your daughter. eve kroft. >>i'm lesley stahl. >>i'm bill whitaker. >>i'm scott pelley. those stories on this speciales." mmm, this turkey is natural? yeah.true. not again. real estate never goes down. fact. we'll have the baby, band,

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>> pelley: it was benjaminothing can be said to be certain but death and taxes." turns out, with taxes, that maymuch with death. in america, the job of ultimately accounting for who ishe social security administration, which compiles something called the death master file.illion names on this national list of the deceased. and it's deadly serious businessadded to the file, that means that banks, the i.r.s., medicare, law enforcement and the like scratch you out of existence.nd out that the death

flawed. as we first reported last march, a lot of people who pass onist, which costs taxpayers billions of dollars in fraudulent payments to peoparted. and then, there are those who are on the death master file whoo hear that they're dead. how many of you have been government? all of you. you're looking pretty well to me.ance, except these are living, breathing americans that we conjured up from around the country, alll security administration. don pilger passed away when heof his wife. this is a form from the social security administration. the idea was you were going totially report that your wife had passed. >> don pilger: exactly. and that's what i did on the

access my bank account and it was... they kept saying, "invalid pin."k and i give the lady the problem i was having. she typed my numbers into the computer and she grabbed my"mr. pilger, i don't believe this. they reported you deceased and not your wife."pace's life was cut short at an early age. >> kristina pace: i was in college, i walked into the bank same thing. "we can't help you." "well, why?" up as deceased. you need to go to social security office." and i did.ears later, it would come up. i'd want to get a car or something. "oh, no." "oh, let me guess. i'm dead?" so...y: betty denault was summoned to her social security

like an epitaph. pointed on the screen up in the corner and it said, "d.o.d." and i said, "what does d.o.d. mean?" and she said, "date of death."l, how did you come up with this?" and she said, "all it takes is somebody to input on the computer the wrong numbers.big difference, of course." >> pelley: most people never find out how it happens, butputer says you're dead, you might as well be. the terrible news is relayed by the government to banks and credit agencies.she had $80,000 in her accounts, but when she tried to use a bank card at a store, they assumedthief. you couldn't get access to your bank accounts. you couldn't get a credit card. how did you live?a time, i lived in my car. and i couldn't get an apartment., which were, of course, no good.

consequences, and was actually jail and questioned because they thought i was an identity thief. >> pelley: you ended up arrested?g in your car because of all of this. >> rivers: for six months. >> pelley: you had beenhuman race. >> rivers: cyber ghost. >> pelley: cyber ghost. >> pilger: cyber ghost. haunts a borrowed camper in alabama, and while her finances were ruined, she found that they profit selling the death master file to credit agencies. so, word of her death was nearlyns of databases, and it came back again and again. she protested to a credit agencyor what seemed like an eternity. >> rivers: finally, chexsystemse to send my information in and they

sent it to them over 20 times.ider whether you were still alive. >> rivers: correct. >> pelley: we looked in the alabama vital records office for, but it's not there. no one seems to know how she got in the federal death master file.ick and the dead, but it's the states that collect the data. they pass it along to socialis plenty of room for error. record bureaus get death notices from doctors, hospitals, funeraland every state has its own rules. perhaps because the dead don't vote, many of the states don'tabs on them. this is the state of alabama vital records vault.ure that you need a key and a fingerprint to get inside. but once in here, the technology becomes pretty 19th century.h certificates from 1912, for example.

paper records in here.f alabama is moving toward an electronic system, and it's about 60% of the way there.ing around the country for that kind of transition that there areerica that do not have a statewide electronic filing system for death records.ath master file? >> patrick o'carroll: i guess, the best way to say it is as accurate as it can be.rick o'carroll is the social security administration's inspector general. his office investigates how theand abused. >> o'carroll: right now, the death master file has in itords in it, and it gets about two million records every year from the states. and we're probably, as with as the weakest link, in terms that electronically, have very good data. and then with other states, it'szard level.

9some falling through the cracks there. >> pelley: but o'carroll told usg through the cracks" isn't what keeps him up at night. the much more costly problem isns who do die and are not recorded. your office found that social security had no death data for million people over the age of 111. there are six and a half million people over the age of 111 in this country? >> o'carroll: no, and in fact,dit on it. what we were finding is that people that were over 112 years of age were opening up bank accounts, and it got us suspicious.hat 6.5 million was not recorded as being deceased in ssa's records. >> pelley: how many people arein this country? >> o'carroll: i'm thinking ten. >> pelley: most federal agencies depend on the death master file,listed,

coming. we wondered what that would add up to during the course of a, no one in the federal government is keeping an overall count. the best we could come up with was a few reports from for example, the department of agriculture paid farm subsidies and disaster assistance to more00 dead people over six years. that came to $1.1 billion. the office of personnel federal retirees a little over a billion..s. paid more than $400 million in refunds to the dead.n't know how many retirement and disability checks are cashed by the sandra kimbro. >> sandra kimbro: i'm a... a

>> pelley: like a lot of people, she took in her aging, illt bank account with her. when her mother died, the disability benefits kept coming. when did she die? died... 1984. d you report her death to social security? >> kimbro: i did not. >> pelley: why not? >> kimbro: i thought perhaps it would have been taken care of by at some point. >> pelley: were you surprised that these benefits kept coming to you? >> kimbro: no, not initially,conversation with my mom prior to her death that i would be entitled to the benefits.d and went along with that, thinking that i was entitled. ome to? >> kimbro: over a 30-year period, $160,000. >> pelley: though she took the otherwise, sandra kimbro is no one's idea of a thief.

full-time jobs throughd middle class life, and raised two children. but then came an unexpected call from social security.m social security must've asked where your mother was? to him immediately. i didn't try to say that she was alive. i said that she was deceased. >> pelley: social securityit is using a clever new tool. >> o'carroll: so, we go toanybody hasn't been to medicare for three years. and if they haven't been, we then, you know, try to go outhem, see if they're, you know, still here. also, we look at people that reach 100 years of age, and tryey're, you know, doing well. >> pelley: sandra kimbro's mother would have been 93 and years. kimbro was charged with theft, pled guilty, and is now lookingn prison. she spoke with us, she said, to warn others.

no criminal history.othing wrong, lived a good life, did everything i was supposed to do, be a law-abiding citizen, andman error. and this is where i am. and obviously, "felon" is notother three things that i said, but it is my reality. >> pelley: inspector generalt social security is managing about 150 convictions a year, a fraction of the total.out $55 million in fraud. >> o'carroll: what we're trying to do is get the word out there,you're going to find you, we're going to arrest you, and we're going to get the money back.ecade, o'carroll has made 70 recommendations to social security to reform the death master file.ttle sense of urgency. is part of the problem here that, in washington, $50 milliont isn't a very big number?

deal in very big numbers.out every day. so, when you start taking a look at percentages of $2 billion,me, to a general taxpayer is going to be extremely large amounts of money-- really, percentage-wise, what's going out every day. >> pelley: as for the living who've been declared dead,e work very hard to correct errors when we learn of them."rror rate is only one third of 1%.about 9,000 americans killed off by the government each year. for them, it can be a long road to resurrection.judy rivers five years. and today, she carries a few credit cards, and something else.round with you... >> rivers: all the time. >> pelley: ...everywhere you go. what does it say?

updated once a month. and it says that... who i am, what my social security number mistakenly declared as deceased in the past, and that that is not well, or at least alive. >> pelley: and you have that updated every month? >> rivers: every month. >> pelley: why?u get to about three months, people look at the date and say, "well, this is old.d since then." >> pelley: after we first broadcast this story, senatorscarper introduced a bill to ensure that improper payments to the deadoff the death master file. the bill passed the committee and is waiting to move to the senate floor.kimbro, she is a free woman now after serving six

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of us take for granted that we can instantly recognize people we know by looking at their faces.t almost sounds silly to even say it. friends can put on a hat, cut their hair, and still we know them by their face.this for thousands upon thousands of faces, without ever giving it a moment's

life would be like if you couldn't-- if your wife or husband looked like a stranger; you couldn't tell your kidsrecognize yourself in a mirror. as we first reported a few years ke for people who suffer from a mysterious condition called facea, that can make it nearly impossible to recognize or identify faces.d of face blindness, you're not alone. chances are your doctor hasn't either. most of the medical world until recently. hearing about it can feel a little like entering the twilight zone.ho are face blind, the condition is very real.. he's 31 years old, he has a college degree, has had great jobs, and he seems perfectly normal.im to identify

we're going to put up the first one. >> jacob hodes: no idea. >>stahl: we showed jacob facespure test of facial recognition. >> hodes: no. nope.ever seen that person. >> stahl: he's seen jimmy carter plenty of times. and knows michael jordan, too. >> stahl: he just can't recognize their faces. >> hodes: now, that's just impossible.ribe my face? you're staring right at it. >> hodes: high cheekbones, light eyes. >> stahl: clearly, jacob couldsays if we happened to run into each other in a few days, he wouldn't know me from any other woman with short blonde hair.ey meet somebody, they have a good time with them, they have a nice relationship. then, a week later, they walk past them.e is a professor at dartmouth college

blindness for nearly 15 years.to understand is how people can see a familiar face but not recognize it.a demonstration to give me a little taste-- faces turned upside down. >> duchaine: so here are some famous faces.pted to twist your head, but don't do it. >> stahl: okay. >> duchaine: you know, can you... >> stahl: boy, that is hard.you identify any of these people? >> stahl: i was completely at a loss. you think i'd know all of these people? >> duchaine: you've seen them all a lot.ow any of these people. i really don't. >> duchaine: you want to see them upright? >> stahl: sure. with just that click, they became recognizable people before my eyes. ( laughter ) i know john travolta. i know morley.nzel washington, jennifer aniston, sandra bullock. but the one that really got meon the lower right-- my daughter.

>> stahl: i didn't know my own daughter. >> there she is. >> wow.is... am i getting a feeling for what people with face blindness have?en you look at that, there's clearly... there's a face there. >> duchaine: there are parts. there are eyes. but you just can't put it together. that's stunning. i feel terrible for them now. >> duchaine: yeah. it's really difficult. >> stahl: and largely unknown.only got its name in the 1940s, when a couple of soldiers came back from world war ii with head injuries andheir wife or parents. and it took another 50 years for science to discover that peoplelind, like jacob hodes, and jo livingston, a retired teacher; benucts designer; and meg novotny, a doctor.... you'd spent a long time with me

i come back the next time. no, no. you walk out to the window at the front and start checking out, and i walk out of the room and i don't know who you are. >> stahl: come on.patient charts, she told us. but there aren't any of those in ben's office, where lunch in the cafeteria can be tricky.s sitting down at lunch, having a discussion with someone about one of my projects, and the guy across the table gets up from lunch and says, "god, that's really interesting., can you invite me? thanks. see you." who is it? i don't know. >> dubrovsky: i have no idea. >> stahl: is it a memory issue? >> hodes: not only. >> jo livingston: the memory is never created. get put... >> livingston: it doesn't get filed. >> stahl: so they have to rely on other strategies to identifyody shape, the way people walk, their voice, even style of dress. but jacob told us that it cansomeone changes their hair, like a

couldn't find one day until shehair into her usual ponytail. >> hodes: and she, like, put it into the ponytail, and once itvia. it clicked. then, she took her hair back out of that ponytail. >> stahl: right then and there? >> hodes: yep.nd then took it out and... >> stahl: so she went from sylvia, not sylvia, sylvia, not sylvia? >> hodes: she disappeared. >> stahl: come on. >> hodes: yeah. >> stahl: to him, it was asd into someone else's before his eyes. with this situation that... that got weird.person was sylvia, but it didn't feel like sylvia. >> stahl: faces mean so much to us-- identity, beauty,o hang all our memories about a person.sts forever, so it may surprise you to learn that the man whoned portraitist chuck close, is also face blind, and severely so.ut to have dinner with somebody, and then you saw her the next day. >> chuck close: wouldn't

>> stahl: and yet, he has spenter a collapsed spinal artery left him mostly paralyzed, painting, well... faces. blindness and he paints faces. >> close: the reason i think i was driven to it was to... to people that matter to me, and commit them to memory in the best way i can, process down, break it down into lots of little memorable pieces. >> stahl: which is exactly how he creates these works.nse of a whole face, so he works from a photograph with a grid on it,he sees, square by square, onto his canvas. well, guess what we've done? >> close: i don't know. quiz for you. we brought some of our famous faces along to show him. >> close: from the chin, i think it's, um, leno.: and were surprised

think it's tiger woods. >> stahl: yeah, well, you're pretty good.not perfect. >> close: i don't have a clue. >> stahl: that's tom cruise. my guts are tied in knots because this very activity is the thing that makes me most nervous.ve to figure out who this person is." >> stahl: because he isn't recognizing these faces the way most of us do. he has to solve. >> close: what i'm thinking? you don't see too many people with just a mustache anymore, soably somebody who's not alive. so, if it's an african american mustache, it... it might be martin luther king. >> stahl: you're amazing. you deduce, deduce, deduce. s here. >> close: yeah, this is how i get through life. >> stahl: of course, he knew we were showing him famous faces.hrew in a

daughter. does anybody know who that is? >> no way. >> stahl: jo?it, because it's somebody that jo knows.y be, but nothing's coming. >> stahl: it's someone in your family.t get it. it's your daughter. now, can you see it? is it clear now? believable now. >> stahl: we were baffled that a condition so extreme, it couldzing their own children, could have been almost completely unknown until very recently.liver sacks, the famous chronicler of fascinating neurological conditions, who passed away last summer.blindness in his latest book, "the mind's eye." >> dr. oliver sacks: it is with our faces that we face the world.

identify this problem? >> sacks: it is not usually a complaint of people. up. many people who are color blind do not know of it until they take an army medical.mes that other people are the way one is. that people would look at a face and just get it like that. >> livingston: i believed that i was not good with people. but i had no idea of the reason. stupid. >> stahl: jo only learned there was such a thing as face blindness when she stumblednd came in to be tested in duchaine's lab. a few hours after her secondcoincidence, she and duchaine ended up attending the same event. >> duchaine: i kept placing myhere she could see it. >> livingston: i realized that one of the group was staring at me in a way that people don't normally.y, at one point, i said, "do you know

>> livingston: ah. >> duchaine: and she put it all together.ad seen face blindness in action; jo had seen the missed connections of her life. >> livingston: if that had beenould have been presumably furious, would not have spoken to me, and would have probably never have spoken to me again.wn they were there. >> stahl: yeah. >> livingston: it made me realize, "how many times have i done this?" >> stahl: right. "how many how many people aren't talking to you and you don't know why?" >> livingston: and we'll never know. do think you may be snubbing them or... or stupid, or mad, or inattentive.nt to recognize what one has, and to... and to admit it. hat sacks himself has just done-- written about the fact that he, too, is face blind. difficulty recognizing faces for as long as i can remember. my problem extends not only tost, but also

i've sometimes had the experience of apologizing to someone, and realizing it's a mirror. >> stahl: no.ve, indeed. >> stahl: no. because you didn't know it was you? >> sacks: i... i could see that it w a beard. now, i've now found a way of dealing with this. i have one special feature. i have rather large ears. ( laughs )arge, clumsy man with a beard has extra large ears, it's probably me. >> stahl: i shouldn't be smiling, but it's funny.ll, it is i... i mean, these things are both comic and serious. >> stahl: and surprisingly common. show as many as one in 50 people may be face blind. and the search is on for clues inside their brains. what the research is finding, plus, would you believe, super-recognizers... >> i would say mike wallace.ke wallace. ...who never forget a face... >> i don't even know how to get

>> stahl: ...when we come back. for the past 27 days, four men have outlasted authorities by making their getaway in a prius. this game ends now. a prius, you've gotta be a prius. oh, man. s. look, th like you do sometimes, grandpa? well, when you have copd, it can be hard to breathe. t air out, which can make it hard to get air in. so i talked to my doctor. she said...help you breathe better, starting within 5 minutes. symbicort doesn't replace a rescue inhaler for sudden symptoms.e

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knows what causes lifelong face blindness. it was discovered so recently,ing to unravel its secrets. and some of the clues are coming from people who once had normalon, but lost it after suffering damage to part of the brain. and in an interesting twist,fering insight into the way the rest of us recognize faces. imagine waking up after a traumao recognize the people closest to you. that's what happened to colleen

you have any trouble recognizing faces at all? >> colleen castaldo: no, not at all. everybody else? >> castaldo: like everybody else, yeah. >> stahl: that all changed late one night when colleen had a seizure and was rushed to the hospital.tumor, and did surgery to remove it, but as she recovered, she thing wasn't right. >> castaldo: the nurses-- i thought that i was meeting them each for the first time.w, listen to them and think, "i don't know, they... they were acting like they knew me already."enting. she figured it was the medication, until her close friend doreen came to visit wearing white, and colleens part of the medical staff. >> castaldo: i looked at her, i smiled, and i turned back to my husband and started to talk to him, and he stood up and said, "doreen."nd thought, "doreen"? and then, it hit me. i knew right then and there, this is th, that i... >> stahl: faces. >> castaldo: yeah, faces.

knew well before... >> castaldo: no., that's george clooney. >> castaldo: oh, wow. no, i wouldn't know that. >> stahl: ...are a mystery to her.now who that is. who is it? >> stahl: the president. brad duchaine showed me an mrin's brain. is that a hole in her brain? >> duchaine: that's right. it's in the right temporal lobe. >> stahl: so back here. >> duchaine: that's right.cation of that hole where the tumor had been was a clue-- if removing that area caused the loss ofuld that be where all our brains process faces? it turns out that neuroscientists have been trying is that our brains recognize faces for decades. >> nancy kanwisher: face recognition is a very difficult are basically the same. >> stahl: m.i.t. neuroscientist nancy kanwisher.ese two roundish things here. there's this thing there. there's this thing there. they're all the same.

from another is a veryy difficult thing, because it's those subtle differences in the same basic structure that distinguish one thing from another.exactly those subtle differences face blind people like jo livingston miss. >> livingston: i could describeto words-- eye color, general overall shape, whether your ears stick out. would bring it down perhaps from the population of the world to a few million. >> stahl: so, she could say this cheekbones, an oval face, which would allow jo to distinguish her from this person. face? impossible. >> livingston: i can say what i can see. micro- measurements that are what tell a normal person that it's you anspecification. >> stahl: but how is it that the rest of us can perceive these two people as distinct the

an important clue comes from what we can't distinguish-- as showed me, which looked very >> duchaine: maybe you don't even see that there's any difference. different in the lower lip. eyes are a little different. >> duchaine: but then, if i show them to you upright...t you saw on the left there. looked perfectly normal. and then... >> stahl: oh. >> duchaine: here's the one you upside-down. >> stahl: oh, my goodness. the eyes and mouth in the photo on the right had been turned upside-down.face looks really grotesque. >> stahl: wow. >> duchaine: but... >> stahl: but upside-down... >> duchaine: upside-down, it's really hard to see that. >> kanwisher: if you look at au're very bad at recognizing it. if you look at a word or an object or a scene, you canown. >> stahl: so what did that tell you? >> kanwisher: it tells you that there's something very special about face recognition. it works in a very different wayeverything else. >> stahl: and that got kanwisher wondering if there might be a

just for seeing faces.tting people with normal face recognition into m.r.i. scanners and watchingns as they looked at different images. this is what she's seeing? >> kanwisher: yeah, this is what she's seeing. >> stahl: she's seeing faces. >> kanwisher: exactly.g objects, because we want to know not just what parts of the brain are active when you see faces, but what parts are more active whenu see objects. >> stahl: kanwisher discovered that there was indeed a place in the brain that becomes veryaces. >> kanwisher: in every subject, boom, there was this nice, big response there. it was very exciting. in the same area where colleen's tumor had been. it's called the fusiform face area.be what's missing in people with lifelong face blindness, like jacob hodes? kanwisher put him in the scanner to find out.i really did not expect to see a fusiform face area. >> stahl: so you thought there'd be nothing there-- like as if instead of having a bullet gorn

>> kanwisher: that's right. that's right. >> stahl: and? >> kanwisher: and we looked at the data and his face area was beautiful. it's textbook.scanned jo, ben, and meg, as well, and they had so what does that say to you? >> kanwisher: it tells us that the problem is not that this thing doesn't exist. there it is.n of science. it's fun to be told you're just completely and totally wrong, because now you have to go back >> stahl: and one thing she and other researchers are thinking about is a phenomenon asndness-- its polar opposite, super- jarett, who say they recognize almost every face they have ever seen. waiters? >> jennifer jarett: yes. >> jarett: yes, yes. >> stahl: oh, like, of course. >> jarett: yes, absolutely. yes. i'll be walking down the streeti'll think, "oh, retail."

okay, that person works at... asthat's where i... or they used to work at that store ten years ago." and then, i remember. >> stahl: ten years ago? >> jarett: yes, yes.e... it doesn't matter how far back you saw these people? >> jarett: yes, yes. >> stahl: so, as long as you look at a person and take >> jarett: i... i don't even know how to get rid of people. >> stahl: only a handful of super-recognizers have been duchaine and his colleagues had to come up with a whole new way to test them. >> duchaine: so here are threee familiar with. >> stahl: i am? it's called the "before they were famous test," because recognize faces as they change through time. >> duchaine: does that help at all? >> stahl: you sure i know that person?t's dick cheney. >> stahl: oh, my god. that's dick cheney?ight was richard gere, and the bottom, nancy pelosi. those three people have changed dramatically. ( laughter

one-- he's now an actor. and i'm supposed to know this actor?super- >> duchaine: that's george clooney. >> stahl: man.s just know this? >> duchaine: the supers are really good at recognizing these faces. >> jarett: george clooney.you tell that was george clooney? >> jarett: it just looked like george clooney to me. oh, prince charles. oh, madonna.jordan. oh, that's kato kaelin. trial. wow, you are good. but we thought we had finally >> jarett: if i were to guess, i >> stahl: that is mike wallace. he late mike i don't even understand how you

i can't fathom it. age, i guess the aging process somehow, in my brain, just seems very sort of superficial.... if someone gets a haircut, you... you can still recognize them. it's still the same face to me. it's just the adult version.60 years like a haircut to her, while face-blind people can't recognize someone they just saw? at harvard has begun scanning the brains of super-recognizers, too, to see the science of facial recognition is in its infancy. but new discoveries can't comest person we'd like you to meet-- 13-year- old tim mcdonough from boston,. so, can you describe what it feels like when someone comes up?osed to know who they are... >> tim mcdonough: i usually just say, you know, "hi, nice to see you." >> stahl: so, you... you sometimes pretend. >> mcdonough: yeah.t. >> mcdonough: i fake it, yeah. >> so, you think it's not your mom?

your mom.king with the harvard team to see if they can help him learn to recognize his mother's face.om or not? we could start at the top. we could do eyebrows, eyes,use the cheeks there. >> stahl: it's part of a pilot program to see if face blindness. >> mcdonough: this one's a little bit harder. >> stahl: so far, it's not. >> mcdonough: i don't know.at nobody tries to talk to me because, if they do, they... >> stahl: they want to talk done with them or something. >> mcdonough: yeah, and i don't know who they are. >> stahl: so it must be really. >> mcdonough: it is, yeah. takes me a while to make friends.ing friends can be tricky at both ends of the face recognition spectrum. ike

>> jarett: i would see someone,later at a party and people would say, "oh, do you know each other?" and i'd say, "yes." and the other person would say, "no." and i'd say, "no, don't you remember the first week oflking to english class with someone..." ( laughs ) and people would look at me uncomfortably, i think, a lot. >> stahl: jennifer says she's now learned to take cues fromst as face blind people do. >> hodes: i'll play this eye contact game where i'll wait. i'm not going to really look atif you look at me. and then, "oh, you look at me. oh, look. oh, hi." >> stahl: so, you're always waiting for a cue from them. >> hodes: yeah.little bit, which i don't want to do. >> stahl: in any social situation, are you always a little anxious?han a little anxious. and i... i tend to keep my mouthawful blunder. of course, another tactic or strategy is to smile at

close told us he does. >> close: you have to be really charming. hem by not remembering them, you just have to be extremely charming so that people don't >> stahl: do you feel now that you're missing out on something? >> dubrovsky: oh, yeah. >> novotny: yeah.finitely, i notice a loss. i understand someone by an abstraction. i put together a set ofeans "mother" or means "lesley." >> stahl: but it's not a visualization of a face. >> dubrovsky: and the i wonder next, you know, is how does it affect even things like love? >> stahl: how does it?eople talk about love they say, "i carry the person with me. i carry their image with me." does that mean i experience it differently? and how would i ever know? i don't know.ng tail of stuff that happens that you're missing, connections you're not making. >> stahl: still?

yeah, yeah, yeah. now we understand why. >> hodes: yeah, right. >> novotny: and it's therapeutic, but it doesn't fix it. for a look at how "60 minutes" reports its stories, along with interviews with correspondents and producers, go to:m can't afford to let heartburn get in the way? try nexium 24hr, ng brand for frequent heartburn. get complete protection with the new leader in frequent heartburn.level protection. here at persil... the top notch team of stain experts has performed over ten tho to prove persil delivers a premium clean. we've made a new stain with

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>> pelley: in the mail thisabout "the hostage," our story of an american, warren weinstein, who was abducted and held for ransom in pakistan and his wifets to free him. weinstein, an economic development worker employed by a government contractor, was an u.s. drone strike while being held by al qaeda. a florida viewer felt "60rt the f.b.i. advised mrs. weinstein on how to pay the ransom, while u.s. law forbids that. he hostage should not have been aired, you did not help other captives! broadcasting fbi and u.s. government positions only aids

stuart, fl understand the pain, mourning and loss that mrs. weinstein feels, i firmly believe that anyone travelling on earth must do so of their own free will and with no expectation of rescue." new york, ny and then there was this: "any of us is sad when our citizens die abroad at the handssts .but the interview made our government seem to be responsible for his ransom." katherine nelson brookfield, wi i'm scott pelley.next week with a brand new edition of "60 minutes." tomorrow, be sure to watch "cbs

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