millions. good afternoon. i'm pat lawson muse. >> i'm jim hanley. five of the nation's biggest banks agree to a $25 billion bailout to the victims of home mortgage and foreclosure abuses. it is one of the largest out-of-court settlements ever. the deal was brokered by the white house. steve handelsman has details. >> reporter: it won't fix the mortgage mess, but today's huge settlement will compensate families who lost their homes and help others avoid foreclosure. president obama is cracking down on what many see as villains of the housing crisis and recession. >> america's biggest banks, banks that were rescued by taxpayer dollars, will be required to write these wrongs. >> reporter: five banks made the $25 billion deal after revelations they phonied paperwork to speed evictions. over three years, they'll reduce the principal and modify the mortgages of delinquent borrowers. they'll refinance at today's low rates.

homeowners who are under water, owing more than their homes are worth. and they'll pay $2,000 in cash to 3/4 million americans who lost their homes. >> does it hold the banks accountable for all the damage they've done to the economy and american homeowners and communities? not even close. but it's a good start. >> reporter: it's a restart for bipartisanship. the obama administration worked with 49 state attorneys general, half are republicans. >> we are using this opportunity to fix a broken system and to lay the groundwork for a better future. >> reporter: new rules protect families facing foreclosures. >> no more lost paperwork. no more excuses. no more run-around. >> reporter: but the settlement can't fix what valley jones faced, seven families lost their homes on the chicago street where she'd lived for 36 years. today's crackdown cannot bring back a neighborhood. and it does not apply to and will not help roughly half of u.s. homeowners whose mortgages

are held by fannie mae or freddie mac. i'm steve handelsman, news 4. jurors got an eyeful today at the trial of the virginia lacrosse player charged with murder. 24-year-old george huguely arrived at the court huss for the second day of testimony. for the first time prosecutors showed jurors crime scene photos including photos of yeardley love dead in her apartment. jurors also heard graphic testimony from police and other first responders at the scene. love was hughley's ex-girlfriend and classmate. it's believed he beat her to death during a jealous rage in 2010. we'll have more on that story coming up in a live report from is that right lotsville. a paramedic remain ms. the hospital in critical condition after falling from i-395 in a freak accident last night.

joshua wise man, a seven-year veteran was responding to an emergency call when he fell 20 feet into a creek. news 4's tracee wilkins explains how this happened. >> reporter: we're standing underneath 395 where paramedic weissman fell. he fell in between that crack, a 25-feet drop into the creekbed. this morning supervisors say he was transported in critical condition and he remains in critical condition. they're saying the fact his condition has not gotten any worse is a good thing. what happens when in the midst of a rescue situation firefighters and paramedics find themselves having to save one of their own. >> we try to take our minds off of that it is one of our own so we can do our jobs. afterwards, that's another matter. that's where we have to deal with those feelings. >> reporter: 395 was wet and slick when alexandria fire and ems responded to a car fire in

the northbound lanes of 395. 35-year-old joshua weissman was on the call when something went wrong and he fell 20 feet into the creek. >> it became a technical rescue where we had firefighters down in the creek as well as paramedics. he was extricated from the creek, brought up in a stokes basket operation. >> reporter: he's considered one of the best paramedics in the department. in addition to being a' sonned veteran, he trains and assesses new recruits in the field. >> just a very, very good person in the department. always willing to help anybody. >> the virginia state police department is heading up this investigation to find out what went wrong on that bridge yesterday. in the meantime, the alexandria fire and ems department is offering counseling for firefighters and support for paramedic wise man's family. in alexandria, i'm tracee

wilkins, news 4. turning to the weather. get ready to wrap it up. temperatures are going to plunge and we could see snow for the weekend. >> it's actually going to look and feel like february. about time, veronica. >> yeah, about time for sure. some arctic air is going to be moving in this weekend. i'd say we got a taste of it this morning, but temperatures rebounded quite nicely throughout the afternoon. take a look around the area. this is this morning. 27 degrees in aspen hill. that's up in montgomery county, 27 in vienna, 28 in culpepper. here we are yet again with another lovely winter day. 47 degrees the current temperature. that wind light at six miles per hour. it's out of the northwest and we'll have a west early wind coming our way through the evening. 47 in anacostia and trinidad. 45 you folks to the north in rockville, colesville and even around wheaton. 47 in st. belvoir.

as far as cloud cover goes, we don't have it today. it's off to the west in west virginia and down to the south. clouds will be on the increase tomorrow. we'll talk about the timing of what's not only arctic air that will be moving in but precip coming up. your good night forecast, upper 30s by 9:00, 36 by 11:00 p.m. with a clear to mostly clear sky, so a quiet evening for your forecast, a little colder for the overnight, how we were last night. wintery weather for the weekend. we'll talk about it coming up in just a few. pat? >> thanks, veronica. there are a lot of questions today about how 911 dispatchers in washington state handled the call from a social worker minutes before a man set his house on fire killing himself and two young sons. authorities released the timeline revealing that it was 21 minutes before help arrived. nbc's jim foreman has the story. >> hey, i'm on a supervised

visitation for a court ordered visit, and something really weird has happened. >> reporter: from the first moments the social worker's 911 call was answered, the clock started ticking to the explosive horror about to rock the powell house. the social worker pleaded for help, hinting of the immediate danger to charlie and his brother braden. somehow the communications officer did not rate the call a top priority. >> we'll have the first available deputy contact you. >> reporter: tonight after a thorough review of the recordings, the sheriff's department revealed the first call came in at 12:08 on sunday. five minutes later, 12:13, information on the call was transferred to the radio dispatch. at 12:16 two deputies were sent to the scene. the first unit arrived at 12:30. by then the house was a raging inferno. as for how the specifics for how the call was sand ld. >> it was under review. >> reporter: the dispatch agency is reviewing all aspects of the

call. jody myers, a communications supervisor says 911 is often misunderstood. she and her agency are asking for time and understanding, and for folks to realize that those on the job sunday are struggling, too. >> it is an extremely difficult job. you hear more horror in eight hours than most people in the field will see in their lifetime. >> that was jim foreman reporting. the sheriff's department says the call should have gotten top priority. but even with minutes shaved off the response time, authorities claim there still wouldn't have been enough time to save the children. an outbreak of noro virus is forcing a cruise ship to cut short its tour of the caribbean. the crown princess docked at port everglades this morning cutting the cruise two days short. more than 100 passengers and 60 crew members came down with the

virus. nearly 400 passengers became ill on the last crown princess cruise. the ship will now undergo an extensive two-day cleaning before it sails again this saturday. a canadian family rescued off the coast of hawaii opened up today about their frightening experience. it was supposed to be just a routine day on their sailboat. but when the engine overheated and the coast guard sent a cargo ship to pick them up, things took a turn for the worse. high waves caused the two vessels to collide and all three passengers, a father, a son and uncle, plunged into the pacific. >> took an hour and a half, they got to us, got us a line, dragged us down the side of the boat to the ladder. i came to realize what this was, how difficult it was and how incredible it was that it turned out the way it did. >> the family returned to honolulu this morning on board the cargo ship that rescued them. eastman kodak is getting out of the camera business.

the kodak name brand became synonymous with photography for than a century ago. today company officials announced lit stop making digital cameras, pocket video cameras and digital picture frames. it will focus on photo printing and desk top ink jet printers. the company was founded in 1880 and led the industry for a hundred years but ultimately failed to keep pace with shift from film to digital technology. they filed for bankruptcy protection last month. stocks held on so small gains to end this thursday higher. that was in part due to a report showing weekly jobless claims falling to a nearly four-year low. at last check the dow was up 11 points, nasdaq up 12 and the s&p 50 was up two. visa's stock rallied after the company authorized a 50 million share repurchase program. apple hit an all-time high after

speculation about whether the company was to announce the launch of an ipad 3 next month. coming up, coupe id and gifts. v day is next tuesday. up next we take a look at the newest trends in val tynes gift-giving. >> just two days -- two days after madonna, lady gaga announces her tour dates around the country. ♪ i'm starting with the man in the mirror ♪ ♪ i'm asking him to change his way ♪ >> rumors are swirling that adam levine from "the voice" and maroon 5 is back in the dating game. georgia alfredas is live in the studio and

this year americans are expects topped spend nearly 9% than last year showing the one they love just how much they love them. michelle franzen has the story. >> reporter: whether you're looking for love or have found it, valentine's day is the one day where it's okay to flaunt it. >> i love it because it signifies love and we can express how much we love people in our lives. >> reporter: this year americans are expected to pull out all the stops, pouring out their hearts to the tune of nearly $18 billion. >> love is a business and this year business is booming.

>> reporter: and blooming. >> give and you shall receive. >> reporter: florists will rake in $2 billion alone this valentine's day. >> i always expect flowers and edible arrangements, always. >> reporter: sweets also tie the list. here workers are already preparing for the wave of customers. >> we call it the valentine day massacre where we all get massacred back here because people wake up, oh, my god, it's valentine's day? what should i do. >> reporter: retailers say it's the final days and sometimes final hours leading up to valentine's day that will be their busiest time adding more pressure to get it right. >> cards have long been the hallmark of celebrating love. the company known for turning a phrase for more than a century say it is way people express themselves has changed with the times. >> some people want to go all out and really express what's in their heart. some people are a little more

reserved. >> reporter: speaking of reservations, casual restaurants like this waffle house in georgia are taking them and adding a sweetheart menu for the night. >> the girl i'm taking doesn't know we're going to waffle house yet. she just knows we're supposed to dress up pretty fancy. >> reporter: the possibilities are endless experts say if you remember to keep it real and leave the rest up to cupid. michelle franzen, nbc news,. is maroon 5 i'm trying to get over the waffle house. >> is maroon 5's adam levine back in the dating market. >> snooki packs her bags and moves. time for hollywood headlines. hoboken has given snooki the boot? >> pretty much they kicked her

to the curb. she and jay wow are doing their own spinoff. leave it to jersey city to say come to our city. the people in hoboken said we don't want you. jersey city think it will be a good thing. they have to have jersey city police with them at all times. they want to try to keep that down. >> they've got a record of that. >> despite starring in more than 70 movies, 67-year-old actor gary bussey says he's broke and has filed for bankruptcy. >> i had to look him up. do you know he was on "gunsmoke." he's been acting since he was 10. he said he's got like $50,000 in assets although he owes $500,000 to a million to irs, ucla medical center, lawyers, some woman in oklahoma who is

accusing him of attacking her. there's one good thing. four movies in preproduction. maybe he'll make good money off those. you wonder why he's on those reality shows. he needs the money. >> what's the deal with rap mogul s hufrnlthsg knight. >> he's responsible for like snoop dock, tupac. he's known forgetting in a little trouble. this is what's funny about this. about three years ago he said his company had no money. he gets arrested in vegas driving his bentley doing a lane change. anyway, when they pulled him over he add marijuana allegedly in the car. shaes shug knight for you all day. lady gaga announces her world tour dates. is she coming our way? >> right now she's only talked about overseas.

her first stop will be in south korea, 110 stops. what's cool about this tour is she's been sending out hints to her little monsters which is what she calls her twitter fans. he'll have something called the monster pick which is going to be special seating for people who spend the night waiting for her or who are dressed in monster ball gear. >> how nice. that's so nice of her. >> they're not going to cost more. each night of the tour one person from the monster group will be pulled up on stage and go backstage to meet her. >> that could be us. we camped out last year. >> did you have the monster ball and all the gear? >> of course. >> at which time pic next time. i don't believe you. you need more people. there are rumors that adam levine, the big voice could be back on the market and searching? >> well, here is the thing. we were hoping, yes, is this rumor true? he's dating this victoria's

secret model. i could never pronounce her last name if i tried. they said he had a super bowl party. he was there alone and moping, he wasn't talking to any other girls. if he's got his own super bowl party and she's not there, it leads you to wonder -- his people say it's absolutely 100% false. he's still with the hot victoria's secret model. sorry, ladies, no chance. i'm married. what am i talking about. what's up for tomorrow in the morning? >> it's black history month. we are talking about people making history right now today. you can win $1,000 and nominate yourself or someone you know who is making history. that's pretty cool. >> stop nominating me. i can't win. >> it could be you, yes. georgia alfredas. >> have a good weekend. >> you, too. kate middleton stuns at her first solo royal appearance.

first solo royal appearance. she's out and about without the never in my lifetime did i think i could walk 60 miles in 3 days. 60 miles in 3 days is-- is huge. if my mom can fight and beat breast cancer, i can walk 60 miles. you just put one foot in front of the other, and you know that you're walking for such a great cause that you just keep going. (man) that you have all these people coming together for one common goal. (woman) the goal is to bring an end to breast cancer. (woman) the fund-raising was the easiest part. people were very giving. complete strangers wanting to help. if i can do this, you definitely can do this. (woman) i'll never stop walking, not till we find a cure. (woman) and it has to end, but it starts with us. i knew someday i was gonna do this walk. it is the most rewarding experience i have ever had in my entire life. we can do this. you can do this. we can all do this together. (man) register today for the... and receive $25 off your registration fee.

because everyone deserves a lifetime.

nice day today. we're about to get a blast. >> again, again. timing is everything, right? >> yes, it is. >> it's going to come when most of us are sleeping. >> we like that. >> we're talking about friday evening, friday night, saturday early morning. talking about a little snow. a little snow for the weekend, lots of cold for the weekend. arctic air will be moving in. enjoy today, friday not too shabby. 47 degrees. loads of sunshine across the area. a little light wrind out there, six miles per hour. not bad. took a walk today. nice with the sunshine, a little chilly. i was glad the wind wasn't blowing too hard. as far as other temperatures go, up to the north, 43 in gaithersburg, 45 mt. airy, 43 mount sterling, 46 in warrenton and 48 in waldorf and stafford to the south. temperatures toe night down to the mid 30s by 11:00 p.m. early tomorrow morning, 33 to 31.

i think the outlying suburbs will be a tad lower in those temperatures than early this morning. we've got the clear sky here. clouds off to the west streaming through west virginia. that's why i'm giving us a mostly clear overnight. clouds down to the south, too. your future weather, we keep it clear tomorrow. an increase in cloud cover. by the time we get to the evening rush around 4:00, 5:00, 6:00, we'll see the precip fall. it will fall at first as a mixture of rain and very light snow. that will be intermittent until we get to midnight. it's after midnight when the colder air moves in that i think we'll be switching over to all snow. we'll see a developing area of low pressure right around the coast. you've got to cold arctic air coming in, the area of low pressure. that means snow for us after midnight for early saturday morning and right through saturday, a good part of the afternoon, too, until the cold front gets through here. by tomorrow we'll be giving you

a good idea on how much we're expecting around here. it's looking certainly like more than an inch. clear skies for your evening. a chilly evening and feeling a lot like winter, between 35 and 40 degrees. early tomorrow morning we're seasonally cold, 24-31 with a light wind. as far as tomorrow goes, the clouds will move in by the time a lot of you drive home or head back from work, 47 to 52. there will be a little precip falling out there. here is a look at your four-day forecast, 42 degrees on saturday. cold air will be here. 60% chance will probably up that for tomorrow, a little higher threat probability of a wintery mix on saturday, from rain to snow. we've got 42 degrees for the high temperature. also very windy on saturday. lots of low clouds around the area. this weekend will look and feel a lot like winter. saturday we've got the clouds and the precip.

sunday a high of just 35 degrees and very windy conditions, probably windchills early sunday will be down in the single digits. just in the 20s on sunday. what a switch from last weekend. >> more like february. >> a lot like february. >> thanks, veronica. still ahead t spotlight shines on kate middleton while her husband is out of town. what are the most popular what are the most popular

never in my lifetime did i think i could walk 60 miles in 3 days. if my mom can fight and beat breast cancer, i can walk 60 miles. (woman) the fund-raising was the easiest part. people we very giving. complete strangers wanting to help. i knew someday i was gonna do this walk. if i can do this, you definitely can do this. we can do this. we can all do this together. (man) register today for the... and receive $25 off your registration fee. because everyone deserves a lifetime.

welcome back to news 4 at 4:00, i'm pat lawson muse. >> i'm jim hanley. five of the nation's largest mortgage lenders have agreed to a $25 million settlement. under this agreement mortgage loans will be reduced for nearly one million mayor cans and there will be a payout of about $2,000 each for thousands of americans who lost their homes when banks improperly foreclosed. >> jurors today in the george huguely murder trial saw graphic crime scene photos taken the day yeardley love was found dead in her apartment in 2010. prosecutors are trying to prove hughley beat his ex-girlfriend and classmate to death during a

jealous rage. we'll have more on this second day of testimony coming up in a live report at the top of the hour. in alexandria, a paramedic remains in critical condition after falling from an interstate overpass last night. 33-year-old joshua weissman was responding to an emergency call on i-395 when he fell 20 feet into four-mile creek. virginia state police are investigating the accident. stocks held small gains to end the day higher at the closing bell. the dow was up seven points. the nasdaq gained 11 points, the s&p 500 was up two points. stocks were helped by a positive jobs report as well as a rally by visa and speculation over apple's launch of a new ipad. the duchess of cambridge is spending a lot of time on her own these days. >> prince william is currently deployed overseas, his wife, kate middleton, is appearing at her events without her royal plus one. as michelle kosinski reports,

the duchess is doing just fine and holding her own. >> reporter: this time katherine wowed a glitzy artsy crowd in a demure belted dress. but on her arm, no prince. all kate being herself in the spotlight, an exhibit of acclaimed british artist who continue versely painted the queen, a work not in this exhibition. of course, katherine was the focus of the national portrait gallery, looking relaxed, showing how it's done now that flight lieutenant william wales is on a six-month deployment to the faulkland islands. signific, a chance for her to express herself and represent herself on the world stage. >> reporter: now officially a royal in her own represent the firm on her own. as we saw her prove glitteringly during a trial run at a palace event in october.

>> she's also got this sense of duty that she's picking up from her grandmother in law, from the queen, incredible research as to what charities she should be endorsing. she knows that was one of diana's strengths. >> reporter: kate will soon have her own royal portrait made, expected to go on appearances with the queen so she can learn from the best. back to you. meanwhile britain's prince harry has rapid up his ap patchy helicopter training in california and he did so where top honors. prince harry or captain wales as he's known in taerm was best pilot. it's only the second time the prize has been awarded. harry trained in california back in october and november along with 20 other students. the ministry of defense says harry is up to the challenge of operating one of the most sophisticated helicopters in the

world. paul mccartney's former wife heather mills testified at a british hearing on phone hacking today. mills described 25 voice mails that mccartney left her after an argument back in 2001. she says the messages were already listed as saved when she first accessed them. she testified later she learned a journalist at the trinity mirror intercepted her messages. cnn personality piers morgan was the editor at the time and wrote a letter describing one of the voice mails. he previously testified at the inquiry but refused to say who played the message for him. he implied it may have been mills herself. she denight that today. >> i can't quite believe that he would even try and insinuate, a man that's written nothing but awful things about me would absolutely relish in the court if i had personally played a

voice message to him. >> former beatle ball mccartney remains quite popular. when heather mills divorced him, she became a tabloid hate figure. dozens of celebrities graced the catwalk for the annual heart truth's red dress fashion show. stinger gloria estefan strutted her stuff along with "dynasty's" linda evans. it raises awareness for cardiovascular disease among women, the nation's leading cause of death. february is also american heart month. are you feeling lucky? today you may want to go out and buy a powerball ticket. >> no one matched all six winning numbers last night to claim the top prize of $250 million. that means the big jackpot has grown to $310 million, very close to the all-time largest

powerball jackpot of $364 million. the next draws is saturday night. you can buy tickets in the district, virginia, maryland and west virginia. vetstreet.com has released a list of the top pet names last year. >> the result suggest a lot of twilight fans own pets. bella is the number one name for female dogs and cats and has been for the past five years. bella is also the name of the lead female character of the twilight series, books and move veegs. other popular names are daisy, lucy and molly. >> popular male dog names are max, oliver, charlie, tiger and tiger. >> the most popular names for female cats are, of course, the aforementioned bella, as well as lucy, kitty and dlouhy. >> kitty not the most original,

but it works. everybody can remember it. there is more to come this afternoon on news 4 at 4:00. a university of maryland student is battling cancer and instead of tebowing is becoming a viral hit. we'll explain that. plus which big box store is

let's check out some of the deals around town on this thursday. on groupon, bella lu's health salon has one or three heschel body wraps and facial packs available. deals start at more than $119. that salon is located in fairfax. >> it's about to wrap up, too, just seven hours left. we check on on living social in bethesda, green papaya has a deal. for $20, $40 worth of food and drinks, a vietnamese bistro, more than 700 people have already bought into this one. when we come right back on news 4 at 4:00, a local college student's battle with cancer

get ready for some wind, huh? >> a real bundle-up kind of weekend. we'll focus on the cold. we'll take snowfall amounts by this time tomorrow if not earlier in the broadcast. a cold weekend with a lot of wind around the area. today on the chilly side. looking here at the snow cover.

what we picked up yesterday around one to two inches to the north and west where the blue is darker there. take a look at this off to the west. finally snow for ohio south of chicago. minneapolis getting snow just north of there. all the snow has been locked during the rockies. boys z toward denver. that's where the snow has been. finally colder air for us. maybe more snow than with the last system coming our way on saturday. 37 degrees minneapolis, 52 atlanta, 73 in miami, florida. again, we're talking about cold that's going to be dropping into our area and a lot of areas through the deep south this weekend, saturday, sunday, too, and again with wind around the area we're talking windchills for us that will be in the 20s during the afternoon. so for your good night wake-up forecast, sunup tomorrow at 7:06. when the sun comes up, i do think we'll have a lot of sunshine. the clouds will begin moving

quickly into the area. by the time we get to about 4:30, there it is. colder air trying to switch things over to snow. you can see it winchester and front royal, we'll get intermittent snow and rain mix until midnight. after midnight when that colder air comes in, the white is all snow going winterly saturday morning, 8:00, perhaps lingering until about noontime. nour-day forecast for you, 51 today -- 51 expected on friday. 42 your high for saturday. wind and cold for sunday. the high is 35 degrees as we get into the early part of next week, look at tuesday. you know what tuesday is, right? valentine's day. unfortunately a mixture of rain and snow. i was joking with doug. i said weather must be a guy because it's messing up valentine's day. >> everybody needs to get cozy that night. >> things could change. for right now a mixture of rain

and snow on tuesday. >> cold day, warm hearts. >> there you go. well, it's become the symbol in the fight against cancer for a young man in our area. >> zack letterer is the basketball manager at the university of maryland battling brain cancer. on a recent trip to the hospital he did his best strong man pose. as news 4's angie goff reports, zacking is everywhere. >> reporter: at the university of maryland zack letterer is a big man on campus, not for his size, but his heart. the 18-year-old student first beat cancer at age 11. seven years later it returned. >> when you hear cancer, obviously the first thing that runs through your mind is death, chemo, obviously hospitals, terrible things. but dr. carson put it in a good way. he said another opportunity. i thought what a great way to put it. >> reporter: two weeks ago surgeons at johns hopkins removed a cancerous tumor from zack's brain.

>> i'm drugged up. i don't remember it too well. i make the muscles and i say dad, take a picture. my main thought is i don't want anybody worrying about me. you have your problems, he has his problems, don't worry about me. >> reporter: his father posted the picture on facebook. his cause insaw it, struck the same pose and declared tebowing out and zacking in. it went viral. everyone from marines in california to police in howard county were zacking. there were sue she chefs, animals, zack's grandma, darrell from "the office" and even a naked cowboy in times square. governor martin o'malley made a call and got the word. >> maybe i'll get him to zack. we talked about how the hospital stay wechblt, how i'm feeling. i told him i'm feeling as good as ever. >> reporter: off-line the support just as strong.

with fund-raisers like this one at a restaurant to support zack and others with cancer. >> everybody coming together to show their support makes this ordeal a little more palatable. >> reporter: after surgery, zack, a student manager for the basketball team is back on court but knows chemo is just a few weeks away. this time he's more motivated than ever with constant reminders to stay tough. >> it means the world do me. the zacking in my mind represents we're strong, we or together and we're going to make it through. >> reporter: angie goff, news 4. >> he's got a light of biceps behind him all over. >> yes. a lot of people pulling for him. coming up on news 4, an update on the news anchor bitten by a dog on live tv. >> a rough ride for passengers on a flight this afternoon. we've got details after the break. i'm wendy rieger, coming up on news 4 at 5:00, we're hearing the radio calls as a freak accident forces paramedics to save one of their own.

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europe's most active volcano is at it again. this is mount aetna in italy spewing rhett hot lava into the air. at one point officials had to close down a nearby airport

because of the ash. there have already been several eruptions there this year. geologists say those who live nearby are not at risk. a plane taking passengers from montreal to ft. lauderdale didn't quite make to it the terminal. the khan jet airline plane landed after 1:00. shortly after landing one of the tires blue, passengers had to be bussed from the runway to the terminal. cosco is king of the retail giants. a new survey looked at ten major retailers. cosco was the only one to earn an outstanding rating for overall quality of its merchandise. its website also earned cop marks for layout, product value and checkout. target, walmart, sam's club and kohl's are among the other companies included in this survey. new details about the tv anchor bitten on tv by a dog.

search nbc washington on

a news anchor in denver are recovering from reconstructive

surgery after being bitten by a dog during a live interview. kristen dahlgren has new details plus reaction from animal experts who explain what went wrong. >> reporter: it started as a feel-good story, a dog who fell through the ice rescued in dramatic fashion. there was the heroic firefighter. >> can't write it any better. he recognized that he was going towards safety, wruns we got him out he was friendly and happy to be a warmer place. >> the ecstatic owner. >> i'm beyond happy. he's our family member. he's like a son in a sense. he's just a rock solid dog. >> when the 85 pound argentine mass sif called max joined them on kusa's morning show to share their story, things went terribly wrong. shortly after anchor kyle dyer knelt on the floor petting max, the huge dog lunged and bit her. she was rushed to the hospital

and animal control was called. video of the bite went viral. kusa has fought to get it off the internet adding the incident was traumatizing for staffers. nbc news is not showing video of the bite. now 3-year-old max is being quarantined at a denver animal shelter for ten days. his owner has been cited for failure to have a dog on a leash, allowing a dog the bite and failure to have a vaccinated dog. wednesday dyer was operated on by surgeons. >> she went through reconstructive surgery, and i think that from what i heard the surgeon was pleased with the outcome of the surgery. >> reporter: in the moments before she was bitten, dyer's face was several inches from the dog's mouth. >> basically she did everything wrong. she went to a dog she didn't know, tried to kiss him, hug

him, he felt threatened anti bit her. a story that was supposed to have a very different ending, leaving a popular morning anchor recovering and the ones requeued dog now at an animal shelter. >> that was kristen dahlgren reporting. denver officials say there's no evidence that the dog has a history of biting. these news 4 at 4:00. news 4 at 5:00 starts right now. yes, ma'am. we just had a paramedic fall off the bridge and into the river. >> tonight we're hearing the radio calls as a freak accident leaves paramedics rushing to save one of their own. >> the uva murder trial continues with a fight over which crime screen photographs jurors should see. good evening and welcome to news 4 at 5:00. a former teacher at the montrose christian school is under arrest accused of having a sexual relationship with a

16-year-old student. 27-year-old ashley campbell turned herself in to authorities in pennsylvania. pat collins is live at the school with more on how these allegations surfaced. pat? >> reporter: wendy, the montrose christian school sending messages home to parents tonight, and the topic most unsettling. she's an unlikely criminal suspect, a 27-year-old kindergarten teacher at a christian school now facing felony sex charges. montrose christian school, it generally makes big headlines for the accomplishments of its nationally ranked basketball team, but today's story you're not going to find on the sports pages. today's story involves criminal sex charges. the suspect, a teacher at the