t was going on and tried to intervene. police say the suspect stabbed the man in the hand. that man is now in a hospital. he's going to be okay. the suspect tried to board another train and that's when metro transit police and the capitol hill police caught him here ae fed center southwesstation. both trains have been stopped. they are now crime scenes. passengers are on other trains again. there are minor delays. just to let you know the person who the suspect was accused of stealing the phone from that person identified the suspect along with passengers they said yes, that's the guy, the one with the bloody clothes. live here shomari stone, news 4. new at 5:00 only news 4 uncovers new information about a woman accused in an unlawful hit-and-run. >> two men were struck in an auto shop last week. one is still in critical condition and now there's new court documents revealing that the suspect has a checkered driving history.

>> david, documents show the woman didn't even own that suv involved in the incident. >> reporter: that's right, according to the search warrant it was a loaner vehicle. the do reveals new information tonight about what it took for rescuers to keep one of the vicktims alive in this very parking lot. the video shows what police say is alexandria mendes crashing into the cars. the suv keeps going backing into two other cars before hitting this vehicle and heading to the exit. from this search warrant we now know that wasn't even mendes's car but a loaner vehicle. she registered using the address of a ups store and police say she was driving on a suspended license. that came after a dwi arrest in may, which carried a reckless driving conviction. the video stopped short of showing the car running over a man, a father of three and

injuring the vehicle. that is now evidence. the warrant shows that emergency crew hs to resuscitate not once but twice. he still is in critical condition but alive. >> still can't breathe on his own. on the plus side he's awake and aware of everybody. >> this past weekend police executed a search warrant on this home. they seized four prescription bottles and receipts for alcohol purchases. a woman didn't want to be on camera but invited us in and said mendes is a sweet and docile person. >> sweet and docile runs over somebody how? >> reporter: mendes is still in jail tonight held without bond but it wasn't easy for police to track her down. at 6:00 i'll explain why it took the u.s. marshals to get involved and take her into

custody. i'm david culver. an nfl player attacked a man over a parking spot. he says he was parked behind his apartment and said when he offered to move his car jackson came after him. >> he choked me for more than one minute. he choked me like this. >> around your neck? did he hit your head against the side of the car? >> yes. >> reporter: jackson is charged tonight with simple assault. he has a court hearing later this month. still ahead, the victim talks with pat about why this alleged attack blind sided him. tonight we're learning about more problems in the metro stations. just a few hours ago the district announced results o testing of the emergency radio systems that allow first responders to communicate when they are within a metro station. they revealed failures at several stations. mark seagreys joins us with

more. >> reporter: that's right, ever since that deadly accident here d.c. fire has been testing its radios inside metro stations and tunnels every week. the most recent test resulted in multiple failures including one station that failed twice. the tunnel on the blue line. most of the radio failures were found inside the tunnels including the tunnels between rozalin and foggy bottom. the radio system in that tunnel between there failed twice over the past two weeks. the radios are tested outside the stations inside on the platforms and in the tunnels. during tests over the last two weeks, ten stations failed which means first responders would not have clear

communications in those tunnels if an incident occurred. during the incident january 12th firefighters and pair mettics had trouble communicatn communicati may have delayed the response. in a statement d.c. office of unified communication says following the january 12th incident they instructed to increase radio testing of the entire underground metro rail system in the district. since then ouc tested the entire system once a week. ouc and d.c. fire will continue to test the entire underground system weekly until the radio issues are resolved with their equipment. now i spoke with one person who is familiar with this testing of the radio systems, and he describes this as like playing whack a mole. every time they find one problem and fix it another problem pops up. they will continue this testing until they fix all of the problems. now we can tell you that d.c.

isn't the only place that are testing their radios underground. at 6:00 i'll tell you what they are finding in northern virginia and in maryland. if you want to see the list of all the loca in d.c. that failed you can check it out on our nbc washington app or at nbcwashington.com. reporting live mark seagraves, news 4. today we learned that the u.s. department of transportation plans to conduct a safety inspection of the entire washington metro area transit authority operations. the fta will access the rail and the bus safety with the goal of helping further reduce risks and make other safety impr begin on march 2nd. this is separate from the national transportation safety board's investigation of the plaza incident. it may not look like much but a broken service line did a lot of damage here in foggy bottom. cars and homes are flooded at

the jefferson house apartments. this happened at 11:00 this morning. a service line broke and flooded parts of the first floor and the garage. water is still kutd off to the buildi tonight. extent of the damage is still being determined. more money to improve your commute. that's part of the new agenda that the governor unveiled for the first time today. in his state of the state speech in annapolis the governor said he's committed to restoring money that was take frn the transportation trust fund over the past several years. he said the previous administration slashed local road improvements by 96%. >> today i'm pleased to announce a supplemental to our fy 2016 budget that will increase highway user revenues by $25 million and give counties and municipalities the most money for road improvements that they have received since 2009. >> two weeks ago the governor announced that his budget will include funding for the proposed purple line but he did not

specifically mention any funding for that light rail system in today's address. that has some county executives lobbying the new gov tor to keep that project on track. our bureau chief has more on what this could mean for businesses if the funding falls through. >> reporter: a lot of words about roads but not light rain rail. that's what the executives want to hear. this will be one of the stops here in college park if approved and county executives are saying this improved transportation is what this region needs. it's a large multiuse development next to the mark station. it promises easy transit access. >> a lot of the people in our apartment building don't have cars. a person living here doesn't need a car. they can go two stops, change

trains and go to bethesda. >> reporter: it's part of the the developer attended the conference at the university of maryland. politicians from montgomery are asking business owners to lobby the governor and remind him what's at stake if he does not commit to funding the purple line. . >> what i'm asking and what i'm saying to you, we have to convey that message to the government. >> reporter: the purple line is 16 miles of light rail with 21 stops between new carolton and bethesda. president obama promised $100 million for the project in his new budget, but it's not clear governor is on board with committing the money needed from the state. the project is expected to cost $2.45 billion to build and $55 million to operate annually. bake.r says its benefits are worth the cost. >> we're going to grow in the state and grow and attract businesses to thosareas. e only way that happens is to invest in the purple line that we have already put money into.

>> reporter: he's ready to fight for the line but he expects the governor to support it. >> i think he gets it. the governor is in real estate. he understands the value of the transit network. >> reporter: some are saying that $100 million from the fed's if it can't be used for the purple line put it into another project needed for maryland. why that's not possible is coming up at 6:00. i'm tracee wilkins, news 4. a judge could decide by friday whether fairfax county police have to hand over internal affairs records connected to the shooting of john gere. he was shot and killed by officer torez in 2013. ever since gere's family has been fighting to learn more about what happened. on friday police released more than 12,000 pages related to this case. now the family attorneys want the internal affairs records. the police chief says they are part of a federal investigation and can't be released. a teen killed near a busy

d.c. shopping strip has now been identified. someone shot him yesterday afternoon near minnesota avenue and east capital street in southeast d.c. . at this point, no word on a possible motive or suspect in this shooting. desperate passengers fight to escape the train crash. new video of the chaotic aftermath and a report from westchester straight ahead. d.c. is way behind on the first streetcar running. why the entire system is being rethought now. a mother is told she can't breast-feed at a local wreck center. the director is responding to this controversy. temperatures in the 50s today, but look what's coming our way. it's snow and bitter cold. i'll update you on how cold

technology has improved our lives, in small ways. in big ways. but what about this? couldn't this be better too? at redfin we asked ourselves the same question. which led us to create new ways to take you inside a home or instantly schedule a tour. but we paired that with our own agents

who aren't paid on commission but on your happiness. and that's what makes it all work the world has changed and now real estate has too.

thousands of people lined up today to pay condolences to the family of the jordanen fighter pilot one day after isis released a video showing his savage murder. when the king arrived home from the u.s. crowds of supporters demanded he exact revenge. the first step was the execution of the female suicide bomber whoists i d to trade for the pilot pl terrorists say the

gory film was designed to drive a wedge between the u.s. and muslim members of the coalition. early analysis suggests it had just the opposite effect. stranded train passengers take matters into their own hands. here's a look at video of the perspective of the new york train riders stuck after last crash. many of those riders had to break the emergency glass to open the doors to get out. five p and of the suv that was hit were killed. at this very moment federal investigators are updating the public on what they have learned about the crash. as we await answers on how fast the trab was going, ast we have

more. >> reporter: the suv and the burned front end of a metro train, tragic pieces of evidence as federal investigators began walking through the site of the deadliest crash in metro north history. >> i felt something was wrong. >> reporter: liz was among the 600 passengers on boar northbound express that left tuesday. investigators say the driver of the suv had gotten off the parkway and somehow past the safety gate. after the gate hit her car she pulled on to the tracks as rush hour drivers behind her looked on in disbelief. >> explosion on the tracks. >> i've got in the train as well. multiple injuries. let's get everybody down now. >> reporter: the collision produced a fiery explosion. the train pushed the suv 400 feet. the lek if ied third rail slicing through the car and the

bottom of the train. some passengers broke windows and jumped to safety. six people were killed. among them a husband and father from bedford hills. >> to think about what these commuters went through when last night they got on the 5:45 train, talked to somebody at home saying they are on their way and the world became upside down. >> reporter: today at grand central tens of thousands braved the morning commute with images of the horrifying crash in their minds. >> a little bit of anxiety. i thought about it last night. still got to work. >> reporter: while thinking about not only tuesday night's aftermath but also a recent history of derailments on the railroad they depend on to get home. >> i saw the fire. i saw the first responders. i saw gurneys. it was tough. it was really hard. >> we had a fiery train collision here in maryland

you'll recall. in that case it was a distracted truck driver that caused the accident. this happened in may of 2013. police charged the truck operator who was using his hands-free cell phone just seconds before the crash. he didn't hear the train horn until impact. 15 cars on that train derailed. five people were hurt. . it's been a rough couple days for news but at least we got some relief from the weather today. >> what a gorgeous day it's been across the area. pe saying it's spring coming early. no winter will make a very big return during the day tomorrow. you're in for a little shock over the next 12 to 24 hours. out there towards reston, a little bit of traffic. a lot of cloud cover today. but the winds out of the south, look at those winds out of the

h at 13 miles per hour. pushed temperatures to 53 earlier. 51 degrees currently at the airport. take a look at the rest of the numbers. 56 in fredericksburg. a beautiful afternoon. it's going to be a nice evening too. still cool but nice and warm for this time of year. the radar shows what's coming. look at this. back to the west it is more snow back along cleveland. this is a cold front. this cold front came right through chicago. guess what the temperature in chicago is right now? 18 degrees, and that's the kind of cold air that's going to be pushing our way. let's talk about i a.m. not much going on tomorrow morning. but watch what happens during the morning hours. around 8:00 we start to see a few snow showers developing. they will develop between 8:00 and 9:00. don't be surprised to see some of these on the roadways during the day tomorrow. not too worried about how much snow is going to fall. i don't think it will be much at all. what this will do is allow the

cold air and windy conditions to really settle this. let's talk about the cold air and just how cold it's going to be. tomorrow morning around 7:00 a.m., the windchills will be in the 20s. not too bad. back to the west they will be in the teens along the corridor. watch what happens bnoon. they go down during the day into the 20s to the south. even in d.c. starting to see the teens approach. between 15 and 20. single digits and then during the afternoon temperatures continue to plummet and here come the single digits all the way down to the metro area. it's going to dramatic temperature drop during the day tomorrow. pa will be a little bit above average for sure. a high of riday high temperature of 38 degrees. we do get a little bit better here. so still cold friday. 48 degrees on saturday. we see a nice warm-up. some areas will hit 50 again on saturday. and then all bets are off again. here comes the next storm.

sunday night, looks like rain but a chance of a mix and maybe all snow monday and tuesday. we'll see some problems as far as the weather is concerned starting early next week. but for now, get ready for the cold again. a local woman out thousands dol because a business abruptly shuts its doors. how she's fighting to get her money back and why there could be other victims out there. and a s accused of attacking a pizza delivery man in our town. pat collins uncovering new information just ahead. he'll explain what stopped the beat today dreams are coming true for thousands of high school athletes across our country. it is national signing day, folks. we're about to show you one local school that has achieved gridiron glory. watching news 4 at 5:00 and we're coming right back. stay with us.

a patriotic salute today for the super bowl champs. new england patriots were honored with a parade through boston today. it was chi bitter cold but they warmed it up there. tom brady took his son there. also gronk was there in his gronk style dancing around while wearing despicable me hat. this is the pats' fourth super

bowl title. even belichick cracked a smile today. today is one of the biggest days in the lives of many high school athletes. >> signing day to the next level. >> reporter: it's a very special day here at friendship collegiate academy. 18 seniors signing their na letters of intent. these young men fulfilling a long-time dream of playing college football. today this family can finally rejoice. >> to see him flourish i can't take all the credit for because he's worked so hard at everything he does. we try to set the bar high. he goes above and beyond. it's been great watching him grow. >> i feel like i'm thanking him.

he's more than just my father he's my friend and person i can talk to about anything. i really appreciate that. >> reporter: since he was 5 years old, he has coached jay jr. >> because he coached him for so long the friendship part came because on the field he never called him dad. it was coach, like everybody else. his dad would tell him, you want to play you have to do everything else everybody else is doing to get there. >> reporter: not only did he get to the next level on the field, he'll receive an ivy league education. >> it's a great opportunity for him to go to an ivy league school. >> having that security there's nothing else you can ask for. i appreciate being able to start my own legacy. that's really important. >> reporter: a dispatcher tells a teen who just watched her father die

to stop whining. >> new tonight the punishment for that emergency responder. in this northwest alley, a pro football player is charged with assaulting a pizza delivery man. i'm pat collins, t

technology has improved our lives, in small ways. in big ways. but what about this? couldn't this be better too? at redfin we asked ourselves the same question. which led us to create new ways to take you inside a home or instantly schedule a tour. but we paired that with our own agents who aren't paid on commission but on your happiness. and that's what makes it all work the world has changed and now real estate has too.

the back field, faked it intercepted by jackson! >> he's the colts linebacker whose interception triggered the deflate gate and now he's at the center of his own controversy here in d.c. >>n last night after an alleged fight with a pizza delivery driver. pat collins is live where this all unfolded. >> reporter: the scene this alley off u street. the parking space longed to the football player. and the pizza guy said he'd move his car, but apparently that wasn't good enough. >> he said i'm going to kill you. i say i'm going to call the police. he take my phone away. >> repor the assault victim jose fuentes, he's 41 years old a single father. he's supporting three children. he works construction by day and

by night he delivers pizza for the italian kitchen on u street. the assault suspect, dequel jackson, a professional football player with the indianapolis colts. he lives in this million-dollar townhouse on 12th street northwest. in the alley behind jackson's house, he has a parking space. fuentes says he was attacked because his car was blocking that space. he says he was behind the wheel of the car that he offered to move but he says that didn't stop jackson. >> he hit me everywhere. he choked me for more than one minute. he choked me like this. >> around your neck? did he hit your head against the side of th car? >> yes. >> reporter: until today fuentes didn't know jackson was a pro football player. >> he's a professional football

player? how this guy going to do something to somebody for no reason like that? that's not good. >> reporter: the other side of the story, it was hard to get today. i knocked on jackson's door. someone inside called the cops. i called his agent, no comment there. so what are people on u street saying about this? i'll have some of that for you coming up at 6:00. live in northwest, pat collins, news 4. we have an update to a story we brought you first. it's an emergency dispatcher has been transferred and officials say he could have used a better choice of words during a 911 call for help after a deadly hit-and-run. >> so two people were struck? >> yes, they both -- >> okay let's stop whining. it's hard to understand you. >> a spokesman for the fire department tells us that dispatch er dispatcher is not investigate that

call. it came in from a teen late sunday after someone hit and killed her father while he was changing a tire on the parkway. that driver is still out there. a guy accused of ramming a dump truck into a police cruiser has been indicted on attempted murder charges. video shows the truck driving into the cruiser in prince georges county last month. the officers were not inside the vee at the time and manage ed to jump out of the way. investigators tell us they accused the officers of killing his brother before that attack. they are callingt included live ammunition going. off appears to have been started by improperly disposed smoking materials. flames broke out this morning along monterey avenue. we're told the home is owned by a d.c. police officer. and along with heavy flames when crews got to the scene they also had ammunition going off inside this house.

five people in all were displaced. a d.c. counsel member wants to put an end to the practice of suspending elementary school students. the chairperson says each year hundreds of students as young as pre-k are removed from the classroom. he's proposed a bill to limit such disciplinary moves to students involved with weapons or drugs. full-day kindergarten could become a half day program. they are trying to cut $11 million from next year's budget. the board may consider ending buss for special programs for middle and high schoolers. they are meeting tonight at the leadership center in manassas. this is a story that's got an lot of you fired up online. we invite you to keep the conversation going on our nbc washington facebook page. the city of alexandria is apologizing after a mother was

told to stop breast-feeding her child at a wreck center. a woman says she was nursing her 6-month-old in the play room at the rec center yesterday when an employee told her she had to stop. she posted her account last night. today in a statement to news 4, a spokesman says there's no policy that bans breast-feeding in any city facility. they are making sure all staffers understand that. d.c. leaders are stressing that vaccinations are the strongest line of defense against measles. now that there's a confirmed case in the ci first measles diagnosis in the district since 2012 and it's believed to be the result of international travel. health officials have informed people who came in immediate contact with the patient ae t a larger threat. if you think you have been exposed to the virus, you're asked to call your provider rather than show up without notice. >> because it's highly

contagious, we want you to be proactive and ca ahea opposed to being in waiting rooms or emergency roomsg i to other individuals. >> the complications from measles can be dangerous especially for infants and adults. more than 30 people are dead after a horrific plane crash in taiwan. . on the rescue operation and why investigators are optimistic they'll be able to figure out what caused this tragedy. i'm todd sherman. could the city's troubled streetcar system be dramatically cut back even before the first car carries the first passenger? i'll have the story coming up. you may not have needed the heavy coat today, but you'll need them tomorrow. make sure you have them all. take a look at this windchill forecast. 20 degrees and down to 11 by narrator:

gas prices are down helping middle class families. but now, the white house wants to impose title ii regulations on your internet meaning new government taxes and fees. every month: you'd pay more. 11 billion dollars a year in new taxes and fees. internet freedoms can be protected with the white house and congress working together, but imposing new tax increases through y style regulations will hurt middle class families let's protect the internet we love without regressive taxes and fees. no to title ii.

this week's wednesday's child is with a lot of dreams for his future. >> he has a dream to be a particular k sci some day u. barbara harrison took him to one of our museums here that's all about the kind of he'd like to do. >> reporter: he would like to be a forensic scientist some day. >> so you want to be a csi tech? >> reporter: rachel greeted us and invited us to tour the crime solving wing of the museum. >> this is our csi exhibit where you're the witness to a crime. >> reporter: he was fascinated

by the scene. he looked for clues and learned how evidence would end up at crime scene lab. at 17 he has a plan. >> i'm going to college to study forensic science. >> what made you >> i just like the fact that forensic science is solving crimes and helping people. >> he's a greet teenager. he is very shy at first, really sort of introverted, but he's really friendly. >> reporter: he was excited to learn the scientific things he's going to do some day. >> you're going to leave a fingerprint in the middle of the glass. >> reporter: he's a bright young man who wants and needs an adoptive family that would love him and support his aspirations. >> how long have you been in the foster care system? >> since i was could really benefit from a family that is committed to him that's encouraging. >> reporter: he wants to be a success in life. >> success for me would be ac goals and accomplishing everything i want to accomplish. >> reporter: with that attitude and his wonderful smile, he's

sure to make a family proud of him. barbara harrison news 4 for wednesday's child. >> if you have room in your home and your heart for a child waiting, call our special adoption hot line at 1-88-to-adopt-me or search wednesday's child on nbcwashington.com. after years of construction delays and millions of dollars spent, the streetcar appears to be no closer to opening up. >> coming up why that system could be dramatically scaled back. a new chapter in the fight over the washington redskins team name. new legislation just about to hit the hill. do you know what to do when a company has your money but closes its doors? it happened to one woman and now she's out thou dollars. new tonight her story and words of warning.

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imagine seeing this coming at you as you're driving along the potomac, a plane dropping out of the sky like a big bird. that horrific crash captured on camera when a prop jet crashed

into a shallow river shortly after take off. tonight rescuers used a crane to hoist the wreckage. at least 31 deaths are confirmed, 12 people are still mising and authorities say there may be. bodies in the wreckage. five survivors were rescued from the river. we know the cockpit crew shouted may day right before the crash. investigators are analyzing the black boxes in hopes of learning more about what went wrong. news 4 as learned that the district's trouble streetcar system could be scaled back before the streetcar carries the first passenger. tom sherwood reports on the growing skepticism that could report in cutbacks as early as this spring. >> reporter: streetcar sitting idle still no word when the service will ever pick up a paying passenger. now news 4 has learned the entire planned system of eight lines over 37 miles is in

jeopardy with only a fraction of the system likely to be built. >> i really do think we need to step back look at what we're doing and consider it. i don't think that we should forge ahead. >> reporter: the transportation chairman told news 4 she wants the counsel and mayor before. the next city budget this spring to discuss scaling back. >> the budget signals what the commitment may be. >> reporter: sev told news 4 they would support cutting back or ending the streetcar project. some have praised express buss. >> get the streetcar project right. >> reporter: now the new transportation director is saying the whole approach is being rethought. >> i believe changes need to be made on how we approach the program. in the past we have perh this issue

in an inconsistent manner. >> reporter: counsel sources say one proposal would complete the plan from 8th street to georgetown but little else. it's far from settled. in the district, tom sherwood news 4. the potomac river could get two or three more boat houses to enliven the water front. the park service is holding a meeting tonight at the library to discuss this. the issues include who would operate the boat houses and the impact on neighborhoods and on the river. news 4 recently report eded that the park service also may be. s fees for parking or access to the scene along that water front. there's a new effort to force the washington redskins to change the team name again. a california congressman introduced a measure today to ban the trademark office from using the term redskins in reference to native americans.

it would also retroactively cancel all existing trademarks including those owned by the team. the team owner has previously said he does not believe the name is disparaging. spring break is about to end. doug? >> it was a short one. it's liku dri down to the beach and you have to come right back. temperatures today into the 50s, even close to 60 in some areas. but we are in for a big change in just a few hours. sunset now at 5:30 as our days continue to get longer. it will be cool but not cold tonight. so a nice evening to get out and about. temperatures at 51. the cool spot in baltimore coming in at 46. a little cooler in annapolis at 42 degrees right there along the walk. nothing on the radar picture until you head just to the west and you see what's coming our way. it's the snow back towards chicago and towards cleveland and cincinnati. behind this very cold air. 18 degrees currently in chicago.

that's the kind of air that's going to move into our region. so the driving impact from this early tomorrow that little front will come through and the strong front will come through. it will bring us flakes between 6:00 and 8:00. i don't anticipate problems on the roads. the roads should stay dry and may get a little wet in parts of the area but not anticipating any ice. 25 and windy. windchills at that time between 10 and 15 degrees. it's going to be a very cold day. let's take a look at the windchills. 24 is the way it feels tomorrow. 18 in martinsburg but it gets colder. 19 in d.c. 11 in martinsburg. by the evening hours, 8 in gathers berg. so once again a very cold air ma makg its way in here. what about that sunday event? everybody is asking about it. we have an area of low pressure out of the great lakes. move our way with snow to the north, but rain to the south late sunday night.

this will be rain for us on sunday night. it transfers the energy off the coast. it could wrap in enough cold air to give us a little snowfall monday. we'll talk much more about that over the next couple days. it's not a big storm system for us at least for now. 32 tomorrow but falling temperatures. not bad with some sunshine. 48 on saturday. saturday could be right back up to 50 in some areas. then we get to our very unsettled weather sunday, monday and tuesday. once again all bets are off as far as this system is concerned. still trying to figure out where it's going to be. best chance for rain late sunday night. bit of leftover snow on tuesday. we'll keep you updated. when you prepay for something, you expect to get what you pay for in return. but that's not always the case. especially when a company suddenly closes its doors and you can't reach anybody. consumer reporter erika gonzalez heard from one woman who says she lost thousands of dollars.

>> there was that sad and i tried to keep calm. >> reporter: anna rodriguez is still upset because she's out $3,000 after the skin care company she bought services from closed its doors. >> they were really nice. >> reporter: she purchased 20 visits to american laser skin care. she took out a loan for $3,000 to pay for the treatment package. the company has locations nationwide including seven throughout maryland and virginia. it offers services like laser hair removal, skin rejoouf nation wrinkle reduction, cellulite treatment and botox. she had no idea the company was in trouble, but then she got a phone call. >> saying that they have some kind of trouble with the power there and my appointment has to be rescheduled and they are going to call me back to let me know when it's going to be.

>> reporter:. she never heard back. she says she only used 2 of the 20 visits before the company shut down without notice. she only learned about its closure when she started searching for answers online. >> out of nowhere they have this message on their website. >> reporter: we are sorry to announce that all of our clinics have been closed. we too are disaponted in the sudden developments and regret the impact it's having on our loyal clients. the company says it's taking steps to find alternative providers for customers who have not completed a treatment package. it's parent company confirmed to news 4 american laser skincare has filed for bankruptcy and says quote, we regret effect these events have on the company's clients and employees, but we remain hopeful that other potential solutions for their claims will emerge from the bankruptcy proceedings. we went to the frederick location where rodriguez bought her treatments. it was dark and we didn't see a single employee. >> have you heard from another

provider? have you been able to get services froelse? and you're out $3,000 right now? >> right, yeah. >> reporter: she's not alone. . we found numerous complaints on facebook. they owe me over $1,000. i can't get ahold of anyone. i still have unused treatments and my money is lost because i paid in full after spending over $10,000. >> i want somebody from the company to say something about it. >> reporter: we learned this is not the first time american laser skincare filed for bankruptcy. it first filed in 2011 and recently in december of 2014. rodriguez has taken the right steps. she contacted her bank and filed a the attorney general. right now she says she's still required to make minimum payments on her loan for treatments she never received. >> there's not much i can do except to go forward with my

dispute. >> reporter: >> since we last talked to her, she says the bank told her to hold off on the payments while the case is under investigation. she has not received any compensation or refund from the compan for ways to protect yourself go to nbcwashington.com and search "company closure." >> thank you. a virginia lawmakers launches an effort to teach sexual assault prevention in the schools. >> when we come back, ag aaron gilchrist talks about the new measure. the president of howard university has a proposal for the president of the united states and it could mean better access to education for students stru

you may have heard about the merger between staples and office depot. we know why the two are trying to become one. they want to fend off the competition from online retailers such as a.m. son and big box chain such as walmart. office depot is expect eded to close by the end of the year if s antitrust scrutiny. call it a case of fear of missing out. if you focus too much and become envious of your friends' experiences on facebook you may be more prone to depression. that's according to a new study that found lower risk among people who use the site for social content. experts at the university of missouri say most people only post positive things about

themselves. something to keep in mind while you browse. virginia is leading a new effort to teach sexual assault prevention in public schools. >> aaron gilchrist talked with the man behind the push. >> this idea is pushing through congress as we speak. it will become a part of the no child left behind act that's up for reauthorization. i spoke with the junior senator about the relationships act he introduced just yesterday. he says young women between 16 and 24 have the highest partner violence. a key to is getting to people before college before they are on their own and zeroing in on preventing sexual assault and domestic violence and do it at the secondary school level. >> a good sex ed class should include safe relationship strategies and that should help youngsters whether they go to college or the workforce because it's the age range where there's the most danger. >> if you teach health and sex ed you have to teach safe

relationship strategies. that also sets up grants for states that want to come up for curriculums for the strategies. it will be reauthorized and adding this measure is common sense. in t aaron gilchrist, news 4. new at 6:00 metro getting back on schedule after police had stopped trains. there was a stabbing on a rail car. what happened in the minutes before the attack. president obama's nominee to run the defense department was grilled on capitol hill today. ashton carter talked about the u.s. role in defeating isis. an update to the story you saw first on news 4. what's happening to the 911 dispatcher who told a teen to stop whining after her father was hit by a car. good evening, i'm doreen gentzler. >> and i'm jim vance. one of the u.s. allies is pulling out of the operations against isis tonight. it follows that gruesome execution of the pilot from

jordan. the united arab emirates suspended air missions over iraq and syria. the country says those missions will not resume until search and rescue teams are moved closer to syria in case another pilot is shot down. it's unclear if one of those teams might have been able to save that pilot. jordan has called for the middle east to unite against isis and has promised retaliation. with the battle against isis in mind, the senate confirmation hearing for president obama's selection to lead the defense department. that nominee is ashton carter. he was grillsed about how he would