e.t. phone home. when you find something you love, you can never get enough of it. change the way you experience tv with xfinity x1. developing right now at 11:00, we are hours away from hearing the details on metro's plains maintenance plan. tonight an explosive problem has the transit authority playing defense. police sayis

shot and killed a woman picking up her children from school. the search for him continues. a scandal that shocked the country back in the news tonight. what the top brass may have known about allegations against jerry sandusky 40 years ago. off the top at 11:00, we are closely following the two big stories tonight. we have live team coverage on the metro safety concerns and the latest on the school shooting suspect police identified in the last half hour. we begin with problems on metro. two fiery situations shut down the station. cameras caught the fire ball on the platform and they are installing new parts underground. jackie bensen is live with what

same station but the first scary one that caused the shutdown. on the platt form, shiny insulators were lined up ready to replace a lot of old, crumbling ones. >> these two there was an evacuation after some type of debris came in contact with the third rail. it created a smoky fire and burning smell. it happened as metro was already putting a plan in to place to close the station because of this video. surveillance cameras captured the sparks and fire at 7:15 this morning. >> we will replace all of those porcelain insulators at this station so we can reopen tomorrow. that's what we are doing tonight. cap

closed for now for the trains to make the turn around. that's why it is closed. >> orange, blue and silver line service was suspended from l'enfant plaza to eastern market. platforms grew massively crowded. metro employees were stationed outside to direct riders. these two visitors from chicago were shaking their head. >> this is our countries capital and didn't think this would be an issue. now we have to take a taxi. >> we're told the station will be open in time for the system reopening tomorrow

we saw photos of crowded platforms including this one in rosslyn. the trains were packed. some riders waited an hour to get on the train. others bailed. christy king tweeted this video of riders who got so fed up they went outside and tried to hail a taxi. >> news 4 transportation reporter has been watching this unfold today. >> adam, first things first, this video of that arcing incident at the federal center station is really unbelievable. >> i think that's just it. it is unbelievable. you never think when you are getting on a metro train you would have to deal with something like that. by the way, if you look close enough, the sparks aren't just in one section of the track. they are actually in the tunnel, as well. that means there were a couple of sections at federal center southwest that had a major

night about the metro safety announcement tomorrow. what do you expect to hear, and what do riders need to hear from the gm? >> this couldn't be worse timing, a worse setup for what the general manager will tell the entire region tomorrow. that is we will be dealing with a lot of pane for a long time. some of the details i found out today is we will be dealing with single track tg arouing across k for a month. some track will be shut down for two to three stations on end for weeks at a time and the general manager says this is what needs to be done to fix it. whether or not he is right we'll see. adam tuss, thank you. the metro announcement coming tomorrow at 11:00 a.m. see it here on nbc4

app. one person is dead after a shooting outside 0 a school. >> the deadly violence broke out at high point high school in beltsville, maryland. shomari stone spoke to students who witnessed the shooting and is joining us from the scene. >> reporter: many tell me they were terrified. they took shelter inside the school, concerned about what was going on. meanwhile, right now, prince georges county police are searching for the suspect. he drove here to the school. this is what happened. let's take a look. a do midwest eck shooting at high point high school in prince georges county. >> i heard a gunshot. eight or nine i heard. >> everyone was just crying, we didn't know what to do. >> police say 44-year-old gladys drove in this black suv to pick up her daughters after school 4:40 this evening. her estranged husband ulalio

in front of the school. another man saw what was going on and got involved. >> as he approached themale, who was accosting the woman, the male produced a handgun. >> reporter: and opened fire. he shot the man in the shoulder and police say he turned to the woman and shot her several times. she died at the scene. >> it was chaotic after that. >> with her mother's permission, this student says she saw the shooting. she had just walked outside with the victim's daughter when the shots rang out. >> she walked outside and the gunshots were heard. we had to pull her back inside. >> reporter: you are saying her mother was killed? >> yes. >> reporter: the worried parents waited outside for their kids while the school was on lockdown. >> scary. you don't know what is going on. you are hearing from other parents, make sure nothing is wrong with your kid. >> it happened here. it is very hard. >> reporter: tonight, police have not released the year, make and model of the suspect's car or tag number. me

reopened tomorrow. there will be grief counselors here to help students dealing with this terrifying experience. live in beltsville, shomari stone, news 4. now your storm team 4 forecast. >> rain, rain and more rain. right now the rain coming down from i-95 just to the east. we are dealing with areas of drizzle, moderate rain and heavier rain right now. to the west. look at the radar. this is moving in from the northeast. northeasterly flow off the ocean. drizzle around i-95. to the west heavier rain coming through frederick , around the west virginia area. right around harper's ferry, martinsburg, down i-81 toward front royal. everybody is seeing the rain. by this time tomorrow morning the rain will be everywhere. notice what is going to the south. the big swirl will move our way and push rain our way too. tonight's headlines, more rain,

we are in for one wet friday but a better weekend shaping up. i will show you how in just a minute. >> thank you, doug. a brand new bombshell in the penn state sex abuse scandal. according t a court order in an insurance case, former head football coach joe paterno may have known about allegations against his assistant jerry sandusky as far back as the '70s. part of the order says in 1976 a child told paterno he was molested by sandusky. the order mentions assistant coaches witnessing sexual contact between sandusky and children in 1988 and 1987. the claims were made in an ongoing insurance case which penn state is trying to be reimbursed for $60 million it paid in civil claims per and thing to sandusky. there's an immediate need to improve the white house security fence. that from the

today. the agency wants to begin building the fence by 2018. the plan is to raise it from six to 11 feet, add spikes and a new concrete foundation. new photos show the gates through which cars enter would be raised, too. the national capital planning commission did not vote on the proposal an don't have a vote scheduled yet. the men and women vying to occupy the oval office held rallies tonight and with no competition, donald trump can focus his fire on the democratic front runner. >> how about hillary clinton? i was watching her three or four weeks ago. i'm going to put the miners back to work. and she said i'm going to put the mines and miners out of business. >> reporter: in west virginia campaigning as the presumptive nominee fired back at paul ryan over his refusal to support trump but left an opening to reconcile. hillary clinton is in li

election. now she is fighting on two fronts, taking shots from bernie sanders while still going after trump. >> he says we shouldn't raise the minimum wage. i'd like to see him live on $7.25 an hour. >> i have opposed every one of these disastrous trade agreements, which has cost us millions of jobs. secretary clinton supported virtually every one. >> reporter: next week, voters will head to the polls in west virginia. believe it or not, we are coming down to the last monday of the primary season. at the live desk, i'm chris lawrence. new at 11:00, william ramsey elementary school will be closed for safety reasons tomorrow. there's severe flooding in the building. after-school activities are cancelled as well. the rec center will be open. call us with a consumer question. we call you back with an answer.

hangup with his cell phone provider and nbc4 responds. fighting the stigma surrounding mentl health. a shopping for an suv? well, this is the time. and your ford dealer is the place to get into a new ford escape. escape leads the way with the convenience of a foot-activated rear liftgate. plus, the power and efficiency of ecoboost technology. you'll find a full lineup of ford suvs designed to help you be unstoppable. right now you can drive a new escape and get 0% financing for 72 months plus $500 cash. hurry, this offer is for a limited time only. see your ford dealer today.

tonight, nbc4 responds. it is an extension of our commitment to work for you. >> a pledge that no consumer complaint will go unanswered. susan hogan has the story that hits at the heart of our mission. >> reporter: a retired air force veteran and his wife say they could not believe what should have been apl

turned in to months of frustration. one call to nbc4 responds got them the results they have been waiting for a broken smartphone brought doug hau kins in to a verizon store. >> i went to the verizon haymarket office and one of their people looked at it and didn't think he could fix it. >> reporter: instead he said the salesman had a better idea. >> he said this is your lucky day. you are going to get a free phone. >> reporter: who couldn't resist a free phone. doug certainly couldn't and didn't. >> i said what will you do with the old phone he said i will send it back. >> reporter: simple transaction, right? >> that wasn't the end of it. the next month that they got the verizon bill the so-called free phone wasn't free, a $218 equipment charge. >> for what? >> that's what i called and asked them. they told me because i hadn't turned in the old phone and i sai

store. >> reporter: doug said verizon store had no record of it. suddenly his new and not free cell phone started to send him alerts telling him to pay his bill or it would be shut off. >> i went back to the store and asked them about it again. they said was it a blue one and i said, yes. pulled out the drawer and handed it to me. >> you are kidding. they had the phone the whole time. >> reporter: doug sent the phone back to verizon but gss what he got back weeks later. >> the phone. >> well with a note saying you didn't send it within the first 14 days of purchase, so it is yours. >> reporter: so is another bill that is racking up late fees. that's when the hawkins contacted nbc4 responds. >> having seen you on the nbc news and realized that you had saw something that was complicated over time and i thought she's the person that knows what to do with this. >> reporter: we contacted verizon and within day

free phone. all of the charges were removed and they have a $204 credit. in a statement, verizon says, in part, it strives to provide the best customer experience. in this case, we did not deliver on that promise. we sincerely apologize. >> we are thrilled with it, too. >> reporter: yeah. problem solved. >> thank you so much. >> thank you so much, absolutely. >> reporter: if you are upgrading to a new phone before handing it over you want to make sure you back up your data and wipe it clean. remember, nbc4 responds is taking your consumer complaints and will be tracking the money we recover for you. i'm susan hogan, news 4. we have been working hard at news 4 to change minds an remove the stigma surrounding mental health. today was national children's mental health a

the event is organized every year by the substance abuse mental health services administration. a large panel of experts answered questions about how to identify mental health concerns with youth and where to go for help. doug is back with more about the weather tomorrow. not sounding good. how about the rest of the weekend? >> if i had the day off tomorrow i would sleep all day. really is fantastic sleeping weather. >> and start binge watching something when you woke up. >> you could complete a whole series tomorrow. that's how much rain we have coming our way. it will rain just about all day today. if you like to nap tomorrow is your day for sure. 55 degrees and drizzle at the airport. right now temperature-wise, look at the numbers, 50 gaithersburg, 50 leesburg, 54 quantico. this is where i expect to see the high temperatures tomorrow. they are not going to move much. what will move is the rain and it is coming in east to

drizzle around the d.c. metro area. it is back here that we are dealing with heavier rain from hagerstown to the harper's ferry area and martinsburg, shepherdstown, sandy hook and 3:40 cable town, millwood an winchester. clark county seeing rain, too. warren county seeing rain. to the south, culpeper, fauquier county, manassas, rain an by tomorrow everyone will be seeing the rain coming in. we have an area of low pressure to our south. we will widen out and show you where it is spinning. it will spin to the north. right on top of us. as it does so, we will continue to see the rain developing. it feels like seattle. a lot of us have said that on my facebook page. we have snow in the mountains. the hear of low pressure not moving. to the west completely opposite. big area of high pressure, very warm, 93

canada. that's how warm this air is back to the west. it will try to move our way but this is what called an omega block, a blocking pattern. it is hard to move and will not move until saturday. sticking around through saturday and nicer weather moving in. the rain to the west, watch what happens. more rain. look at all of the rain in the d.c. metro area. i told you, by this time you are on the fourth episode of whatever it may be. tomorrow evening, most of the rain moves west. we are seeing a little clearing. hers the best news about tomorrow night you may need the umbrella from time to time but i don't think it will be a washout if you are doing dinner. saturday, some showers early and maybe an isolated shower during the afternoon. for the most part i think saturday will be okay. and dry by the end of the day. once again tomorrow it is jacket and umbrella day across our region and we stay like that. 67 on saturday. sunshine late in the day. sunday maybe an early

machinety of sunshine on sunday. if you are doing brunch with mom around 11:00, no problem there. monday and tuesday in the 80s by the middle of next week. >> i have that 11:00 brch onun

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. >> two good teams tonight and this was not however. >>

football season. it feels like montreal outside. maybe, maybe it makes sense the nationals at 19-8 are off to the best start since 1979 when they were the expos and called montreal home. two teams on track for october baseball, playing in october weather. the start of a four-game series. solid start from ross but not much run. trailing in the eighth. anthony at the plate. grounds in to an inning ending double play. not going to win you a game. dubs try to put it out of reach. ferreiro deep. two-run homer. cubs lead 5-0. top of the ninth. jason werth, final at bat. he will go down swinging, a two-run homer.

comeback and go down swinging an lose 5-2. i guess a souvenir. this is the most action we have watched all night. joe girardi arguing with the umpire. that was exciting. high and deep, but climbs the ladder. makes the grab. insult to injury doubles up the runner on first. what's this mean? on this cold night we go to extra innings. pedro at the plate. runners on the corners. this is going to center. it's cut. come on. trying to beat the throw at home. he's safe. orioles walkoff winners 1-0 the final. the capitals won 56 games in the regular season. doesn't seem to add up their facing elimination. for three straight games they have h

to lose. the first three-game slide of the season. the coach is not pressing the panic button and confident his team will flick the right switch. >> we're going to stress the positives in a couple of ways. right now everything is harder for us. i'm not going to take anything away from them. they are doing a really good job, but we have to find another way to -- not really reinvent the game but execute better, be a little sharper. we have a chance to score we have to bury our chances. baltimore start of post-season play facing penn state. trailing 1-0. rambo uses the pick to get free. he draws first blood. terrapins in transition after a save. they get it to -- who else, rambo, on the ground. sets up spins. he'sgo

4-0 lead. terrapins win and will meet the winner of the rutgers johns hopkins matchup on saturday. i think i will binge watch rambo tomorrow. >> first blood, first blood two, first blood 3 1/2.

♪ music plays ♪ music plays ♪ music plays

some dramatic video of a gas station robbery and beating in ohio. it was the

the -- the man attacked the clerk yesterday. two employees tried to pull the robber off. the suspect bit the employee and he left with cash after a worker beat him with a fire

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[ cheers and applause ] ♪ >> steve: from studio 6b in rockefeller center in the heart of new york city, it's "the tonight show starring jimmy fallon." tonight, join jimmy and his guests -- robert downey jr. amy sedaris.