front of union station. one of a number of protests we have seen today. we're also getting our first look at president-elect donald trump in the white house. good afternoon, i'm chris lawrence. >> and i'm pat lawson muse. he's had meetings with president obama and key lawmakers on capitol hill. here in washington and across the country, there's still unrest in the air. we're bringing you team coverage this afternoon starting with steve handlesman at thhi steve, what are you hearing? was this a cordial meeting? >> absolutely. you could see it. first face to face that ran long and ended with kind words looked like a return to civility. >> thank you very much, president obama. >> reporter: the president-elect and president obama discussed trump taking over.

and most of all, i want to emphasize to you mr. president-elect, that we now are going to want to do everything we can to help you succeed because if you succeed, then the country succeeds. >> reporter: trump is cleared to hear top secrets. >> e we discussed a lot of different situations. some wonderful and some >> reporter: on monday obama called trump unfit. trump called obama ineligible. today trump said he will keep seeking obama's counsel. >> mr. president, it was a great honor being you and i look forward to being with you many, many more times. >> reporter: calling obama a good man. >> very good han. >> on capitol hill, trump talked legislative action with mitch mcconnell and house speaker paul

campaign but now is on board. >> hit the ground running to make sure we can get this country turned around and make america great again. >> whether it's health care or immigration, so many different things. >> reporter: the new boss in washington yieg the swamp that he will drain. the transition team for the president-elect moves from trump tower down here to whi at the white house, steve handlesman, news 4. >> thank you, steve. there were a number of anti-trump protests outside the white house and around the district today. >> you can see some of them right there. the president-elect motorcade drove by them after his meeting with president obama. chris gordon is live outside the trump international hotel. have you seen a lot of security out there? >> there is security. i'll show it to you. behind me there are police

metropolitan police department. earlier in the day secret service as well. what you see is a crowd of people gathered behind a barricade. this afternoon there was a a demonstration of local students here and earlier demonstrators a at the white house. the protesters were emotional but remain peaceful. front of the white house. they were pushed back by police about the time that president-elect trump arrived for his meeting. the protesters were allowed to remain in lafayette scare park across the street from the white house. >> we don't condone the messages that have surrounded the trump

an impromp tu player. >> it's an amazing vukt ri for america. amazing victory for the world. >> reporter: this afternoon another group of protesters marched to trump international hotel. many of them tell me they are from georgetown day school. they are protesting mr. trump's positions on issues they say are important to them. >> we feel unsafe with trump >> unsafe because our school encourages us to be who we are. that means trans, whatever race, you should be treated with respect. >> reporter: now ahead at 5:00, we'll hear from some of these students individually, why they say they no longer feel welcomed in america with donald trump as president. that's the latest from trump international hotel. back to you.

of many cities that are seeing protests at this hour. these are some wide pictures from san francisco. you can see what appears to be a large group of high school student who is have walked out of class. there's some large crowds down there. they are somewhat disruptive, but at this point, they are just peaceful. >> this is the scene meanwhile in los angeles. this was last night. on officers in full riot gear walked them off the freeway and arrested at least 13 of them. the e freeway wasn't reopened until after 1:30 in the morning. >> today officials say those victims have life threatening injuies. they do not think that shooting was connected to the actual protest. and in richmond, virginia, trump protesters damaged the

. richmond police haven't made any arrests in those cases. first at 4:00, the closing bell post election the dow continues soaring to record highs. the industrial average gained about 219 points in trading today ending at 18,808. that's a new all-time high. . the s&p 500 negative territory. stocks taking the biggest losses. we're staying on top of the transition to president trump. you can see photos and protests across the country in the nbc washington app.

front yard. we're seeing surveillance video of the crime and hearing from the dog's owner. kristin wright has the story. >> reporter: dogs are like family so that's why a a dog owner in southwest d.c. says he's having a a hard time with the fact that someone snatched his dog right from his yard. a woman and a man standing at the fence. the man reaches over the fence and pets the golden lab and he scoops up the dog and takes her. cruz is a puppy 4 months old. his family says things are not the same without him there and can't believe that someone would just take him. >> i was just angry and wanted my dog back. we had him since he was a puppy.

we wanted him back. >> coming up on news 4 at 5:00, what this dog owner thinks happened to cruz. kristin wright, news 4. the wait is over. how starbucks appears to have just put some major social media backlash in the rear view mirror. this election has exposed a lot of divisions in. our country. so much so that apparently some people say their state is ready to leave the nest. a pretty nice afternoon temperature wise. low 60s for the most part. another great day tomorrow.

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today there was a large turnout in baltimore for the fun really of an mta bus droifr. he was among six people killed in a collision with the school bus. ten other people were injured. right now investigators are looking into the medical history of the school bus driver as they investigate the cause of the crash. brad pitt is no longer under investigation for the los angeles department of children and family services was looking into allegations that pith was abusive toward his oldest son. this after an incident that happened on a private jet in september. authorities have found no evidence of any wrong doing. for his wife, it was apparently a deal breaker. she filed for divorce days after that flight. her attorney said it was for the health of the family. jo lee is seeking full custody

pith wants joint custody. young gymnasts in our area have a fun evening ahead. they are watching gold medalist simone biles. she's performing at the national gymnastics show. this is video of her signing autographs yesterday. members of the arlington aerials team won the visit. the prize for selling the most tickets to the show. biles took on four gold medals in rio and says she's about to start training for 2020 in place where donald trump's election upset is dominating the headlines. . . how the story is being told in russia. he will be sworn in as president a little over two months from now. why d.c.'s hotel industry mig

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if you run over somebody, it's usually because you were driving too fast or you didn't look before you turned or you didn't stop for someone in the crosswalk. always be alert.

jimmy cart canner is weighing in on the election of donald and prayers of all americans as he prepares to take aufsz. he called the president-elect to congratulate him and he spoke with hillary clinton as well. he joked about knowing how both sides feel seeing as how he won and lost an election. the excitement over trump's win keeps growing in russia where the story is dominating headlines. >> a lot of russians want to know what a trump presidency

>> we're in the nbc moscow bureau. it's day two since the world woke up that donald trump will be the next president. here in russia, it's front and center on the television screens and on the main newspaper. let's take a closer look. this is the most popular newspaper in russia. on the front page the headline reads "will president trump recognize crimea and become buddies with here. an interesting article on the front page. their correspondent says she voted for donald trump in new york and claims to have been one of the first people to have congratulated the president-elect. i have my doubts about that one. in god we trump. inside an article here says that russian politicians are locking

main opposition paper here in moscow raises an interesting point. will putin be able to get rid of the aunt-american stance because the u.s. has been a youthful in rallying russians around the common enemy. this is the english language publication. and this one is interesting. remember the soviet propaganda paper founded by lennon in 19. room for donald trump on to the front page. so there you have it. the world and russia wondering what a donald trump presidency will mean for its future. nbc news, moscow. we can blame it on bad weather. secretary of state john kerry will have to wait a bit longer

kerry is going to visit scientists and learn more about climate change and from there he will head to new zealand for climate change talks. a lot of us without heavier coats this morning. are we going to need them through the holidays? >> keep them handy tomorrow, but especially on saturday. the coldest it's been since april. i know there are some folks holding out and. haven't turned their heat on. it will definitely be kicking on later night. it's breezy throughout the day similar to today. sun-filled day, low to mid-60s for highs. so really nice out there. and again, there's your second weather headline. you can see the coldest since mid-april on saturday. and then we have the super moon on sunday night. now it's looking like clouds and some rain could impact viewing. check it out on your sunday evening. just in case. 62 degrees.

i have already put lotion on my hands twice today. 56 degrees by 6:00 p.m. 8:00 in the low 50s. 10:00 p.m. in the 50s. . as you're walking the dog this evening, you'll want the warmer jacket, the winds not an issue. not the case tomorrow. breezy and windy as we head sbo the afternoon hours. veterans day waking up 47 here in washington. . low 40s in town. by lunchtime we're in the 60s. highs tomorrow in the low to mid-60s. so around 3:00 we a degrees. and then after that our temperatures start to go down. by 7:00 p.m., 54 degrees. warm jacket kind of weather. we have high school football playoffs getting underway tomorrow night. if you're heading to those games, i'll have that forecast in a moment. but during the day, the weather having a low impact on plans. outdoor exercise, maybe long sleeves. i threw on light gloves. for the commute if you have to

glare. and heading out to dinner, warm jacket weather. look at the temperatures here for the football forecast. this applies if you're heading out and about around town, 7:00 p.m. around 54 degrees. 8:00, we're in the low 50s. it's still breezy so with the winds it feels like the 30s. as we look to your weekend outlook, if you're going to the walk to end hiv and aids, you may want the gloves and we will be out there as well as some of my colleagues here at news 4. redskins game on sunday, you want the warm jakts. and the super moon on monday evening, lock at it on sunday with rain in the forecast potentially on our monday night. doug is going to have a look at the ten-day forecast coming up at 4:48. >> thank you. a local woman closes her account never expecting to hear about her phone bill again.

what the nbc 4 responds team learned when we started to ask questions. plus the one tradition that president-elect trump has

we have breaking news right now. parents are now u being allowed

county elementary school. there was a barricade situation and that forced apple grove elementary to welcome down. investigators tell us officers responded earlier this afternoon when they heard an armed person was threatening suicide inside a home. this happened in wood hollow place. students and staff are still a at the school. we'll bring you any new upstates as they come in. i'm wendy rieger, back to you. imagine getting a collection notice on an account that a bill for $11,000. >> it happened to a woman from maryland, so she called nbc 4 responds and susan hogan got some results. she's here now to tell us a little more about how all this went down. >> think of all of the accounts you have closed over the years. utilities, phones, credit card bills, but this next story will have you wondering whether any

these days. >> i said i don't want the service. >> reporter: nine years ago she cancelled her home service. no big deal, right? >> that was it. >> reporter: not quite. fast forward to september of this year and look what she got in the mail. a past due bill from verizon for a whopping $11,196.56. >> i nearly fainted. i nearl verizon customer service. what is this? >> reporter: verizon was stumped too. >> after awhile she put me on hold for a long time, came back 15 minutes later and said, i don't know quite what to do, but i'm going to submit this to claims. you'll hear back from us in 30 days. >> did you? >> no. >> that's when she contacted nbc 4 responds. we contacted verizon and the

her request due to an internal system error. we take full responsibility for the error and apologize for the inconvenience. days after our call, another woman got a call. >> a lady from corporate did contact me. she was nice. she did tell me that she was going to take care of this. >> and she did. >> she credited my account. >> i encourage everyone to call your nbc 4 responds group to get issues resolved. if you can't resolve them on your own, i suggest to make that call. >> it works. whenever you close out an account, make sure the company sends you a confirmation that it is, in fact, closed. otherwise you could be facing a a big surprise. and if you have a a consumer problem you need help solving,

>> what's interesting is generally if you're late to the bill, you get a collection notice and they turn the service off. >> it was so crazy. but she's all in the clear right now and done. >> thanks to you. >> developing right now, president-elect trump is in town and so are protesters. we're keep ang eye on demonstrations in spots alon all. except win the white use.

we now are going to want to do efrgs we can to tep you succeed. because if you succeed, the country succeeds. >> it was a great honor being with you. i look forward to being with you many, many more times in the future. thank yo time. president obama and president-elect trump together in the oval office. >> the two leaders talked about their transition to the white house in a meeting. the president calls excellent. >> we have been watching anti-trump protests today. demonstrators made their voices heard outside the white house and at the capital. so far the protests have remained peaceful. >> that's not the case in other parts of the country. protesters are filling the streets from coast to coast. >> and these are live pictures

have walked out of class protesting the president-elect and it's still the middle of the school day for these students. >> this was just one of the protests that we have seen over the past 48 hours. most of the groups marching against trump, but some are out there supporting the president-elect. jay gray gives us a closer look. >> across tension. a wave of emotion, fears, anger and frustration. pushing a flood of protests overnight. thousands spilling into the streets from los angeles through new york. >> to let people know and wake up and tell them how we feel. >> reporter: feelings exposed bacon ten shs election boiling over where crowds burned flags

in chicago as well. and in houston, protesters battered a donald trump pinata, evidence of howdy provided the nation is right now. others gathering to support the president-elect. >> this is a fractious country. >> reporter: as the tran tigs begins, trump meeting with president obama today. outside there is a loud and clearss administration must focus on healing the painful wound of what many believe is the most combative election in our nation's history. jay gray, nbc news. >> president-elect trump is one long standing tradition. he refused to let journalists travel to cover his first meeting with president obama. it's a practice designed to make

trump did not allow that sort of access during his campaign. every president in recent memory has traveled with a pool of journalist when e they come and go. >> traps trump's most arkansas dant supporters were caught off guard. bookings during the inauguration aren't happening at the pace of previous years. one manager says reservations sold out within a a day and a half of president obama's first inauguration. he's expecting things will pick up in the coming d can travel to washington to witness the event in january. a lot of you are wondering what's next for hillary clinton. andrea mitchell spoke with some of her friends who say she still needs some time to heal from the shock of losing. when she's ready, clinton will have her pick of enticing offers from paid speeches to book deals, corporate advisory boards and perhaps a teaching stint. now thaes she's a private

about the conflict of interest questions that plagued her during the campaign. she and bill clinton won't have to scale back the clinton foundation, a big target for critics when she was in politics. >> this is indeed the end of the clinton era. it's a generational end. she thought she would be the president-elect today. so there wasn't something in the back pocket to do instead. >> depending on what republicans on the hill decide, congressional investigations may continue to private server at the state department. a developing story u near pittsburgh. the man suspected of shooting two police officers this morning has been found dead au long with another woman. police say the man shot an officer and killed another in the town of canonsburg. they were ambushed. 52-year-old was a seven-year veteran of the force. the police chief talked about

personalized this is. it's one of those things you hope you never get a call like that. and unfortunately, it did happen to us. . to personalize it, it's going to take years to personalize something like this. starting today in virginia, 80,000 deactivation available. that number of kits can get rid of nearly 4 million pills. that's important because heroin users typically e get started after abusing prescription opioids. >> if you don't like the holiday crowds, it may be easier to use an app. but buyer beware. hundreds of fake retail apps are

consumer alert. >> good afternoon, just in time for the holiday u shopping season and scammers are showing up of all places in your phone. specifically in the app store. word now that hundreds of scams are showing up every single week posing as legitimate retailers in the app store, but in fact, usually it's somebody in china trying to get your personal information and even your credit card information. so how can you tell if a retailer's app is legitimate? and w be an app isn't? what should you do to protect yourself? we'll have all that information and really a consumer alert coming up on "nbc nightly news" with lester holt. the holiday cups are back at starbucks. and there's a bit of a surprise twist this year. there are 13 different cups designed by customers around the world. 12 cups are red with holiday themes and one cup is clear with

get another beverage free from 2:00 p.m. to 5:00 p.m. through monday. >> as long as they still got my chestnut pray lean latt?, they u can put it in a tin can for all i care. >> what about the pumpkin spice? >> i like that too, but that's earlier in the fall. >> i'm a starbucks guru here. i can tell you when these things come online. this started a z an idea that picked up steam after president-elect. whether one state really has a shot at succeeding from the union. from the election to the holidays, the sure sign the season is just around the corner. it is going to be cold tomorrow night with the winds. it will feel like temperatures are in the 30s around 10:00 p.m. it will be the first time this season d.c. drops below 40 degrees for a low.

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this year's christmas tree is on its way from upstate new york to the big apple. the 94-foot, 14-ton norway spruce was chopped down and loaded on a truck. . it was donated by a family and is expected to arrive at 30 rock on saturday.

place november 30th and you can watch it live here on nbc 4. there's some christmas tree lightings taking place tonight and this weekend here in our area. find details in the nbc washington app. almost the season. winter in washington can mean just about anything. snow one day, 60 degrees the next. >> that's why we have storm team 4 chief meteorologist doug kammerer with us. you have been crunching the numbers looking at the data. what's your take? what can we e >> we're talking about the forecast coming up today at 5:35. one of the biggest things is i look at el nino. last year one of the biggest of all time. that helps us to predict the winter wes saw last time include ing the blizzard of 2016. this thing was awesome. one of the biggest snowstorms ever to hit our region. this was one we predicted last october that we said we would have something late january. this year that is gone.

moving in. that typically gives us a mild and wet winter. that would make you happy. >> it would. >> typically. >> good catch, chris. >> there are a a few other factors too that are going to change this pattern this year. so coming up. >> some of you may be -- >> a qck how is forecasting out that far different from what you do day-to-day in terms of a seven-day forecast? >> i can't tell you what it's going to do on february 2nd. but around late january or early february, that's when i expect things to change. but we can't do specific dates. so we are much more generalized in our forecast. but we can tell what the whole season will be rather than part of the month. i can't tell you what the middle is going to be. the whole month of january, i

to expect. >> watching the pattern. >> we're looking to psi beer ya. >> don't look there, doug. >> thank you. we can't wait. as we get ready for the forecast, we want to know how much snow you're wit willing to put up with this year. >> we want hard numbers here. our flash survey call or text the number on the screen if you want to weigh in. > introduced a game-changer for black friday. how it's already spilling the beans on a big deal. but not in a traditional way. >> and e meet some of the local kids making a difference for veterans day. >> any veteran right now on november 11th, 1:30 p.m., there's going to be performance

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a a powerful explosion levelled a home in virginia and then a fire broke out. >> you can see clouds of smoke pouring out of the home in washington county in the southwest part of the state. investigators think a resident using a propane tank caused that fire. four people were inside the home when it exploded. several neighbors called 911 and then rushed to the home to try to save their friends.

he was right next to the fire. we had to move him. >> fortunately everyone should be okay. d.c. official says they are making progress in the fight against veteran homelessness. mayor bowser says since october of 2013, 1800 homeless have gotten housing. a group the mayor says while there's still progress, there's a lot more work to be done. on any given night, 300 veterans are still living on city streets. and as e we get ready for veterans day, the wizards are sharing the spotlight with a special group. >> it's part of the hoops for troops week. and the wizards hosting members of the military, wounded warriors and those who have lost a loved one in combat. you can tell everyone there felt

buddy who we recently lost last year. he passed away when he deployed. it hit close to home realizing that the sacrifices that e we made. i miss him a lot. >> he came and he was like we're going to go on the basketball courts. her doing that. sometimes i question. >> a lot of little gois will dunk the ball. so i'm trying to help them out and make that dream come true. their parents are doing a great job for us.

mission and they are coming back and separated from their family. . so we can be a father for the next few minutes. >> this is a day to calm down. nothing more important than what they go through. >> it's good to know we're appreciated. it means a lot. >> >> a great way to reward those famiies. the weather we're getting tonight is going to be a little chilly but nice. >> this time of year can go either way. we have not been below 40 at the airport yet. we're gloing to get there, but it's been warm. even though it felt cool,

i love this toim of night. even though it's 4:49. i like it better when it's 6:49 and the sun is is going down. city looking really nice right now. currently 62 degrees. winds out of the west. you notice these numbers. 63 in manassas. 60 degrees in fredericksburg. just about everybody got sbo the low 60s today wp we'll get there again tomorrow. it will be a cool night. let me get out of the way so you can see everybody. hello to the third graders out there. had a great time meeting with them today. all in all about 0 third graders out there. had great questions about the weather. your evening planner, if you're going to be out tonight, 54 degrees by 7:00. we're going to drop fairly quickly. 49 by 11:00. but tonight is got knot going to

we're not seeing anymore rain. we won't have rain chances until monday. i want to show you the wider picture. i'm going all the way to canada. take a look at these clouds moving down to the south. this is where our cold air was coming from for the day on saturday. it's a quick arctic shot that's going to come across the great lakes into our region. saturday and especially saturday night is going to be really cold. tomorrow we're going to start to see thach day. 47 degrees. 61 degrees. breezy at noon. windy at 3:00. as that front moves through, we'll go from 62 at 3:00 to 54 by 7:00 and by u 9:00, some of you in the suburbs could be in the upper 30s for windchills by that time. it's going to get cold quickly. high on saturday only around 52 degrees. a chilly day for sure. breezy early. a great afternoon after a cold start sunday morning. and then we have a good chance for rain on monday.

is on monday. you may not be able to see it monday nugt as we expect to see plenty of cloud cover. and next week also looking pretty good. temperatures at or around 60 most of the ten-day period. winter forecast coming up at 5:35. >> looking forward to it. the country's biggest retailer just announced plans for black friday. you'll be able to shop most of walmart's dea on december 1st. thanksgiving morning. the deals will start at 6:00 thanksgiving evening. black friday circular is available today in walmart's app. americans will pause tomorrow to honor our military veterans. that includes a tribute from the air force band.

musical tribute to veterans again for the fourth year. the broadcast will include special performances by country music star drake white and a long list of patriotic tunes. these airmen are incredible ewe missions. >> some fourth graders are warming up for tonight's veterans day program. the kids were assigned to find a way to honor veterans. they came up with a concert and food drive and created care packages and letters to second to service members overseas and patients at a veterans hospital. the students even created a wall of heroes to personally honor vets they know. >> so we decided to make a big wall and will pass out papers

they are recognized by. we'll post them up here so everyone can see what they did for us and for our country. >> tonight's concert is at the school and starts at 6:30. if you'd like to hear a selection from the performance, go to the nbc washington app. he made out more than 350 other competitors to design the world war i memorial and now he's sharing that design with us. >> tom sherwood tells us the project is half way through the approval >> i'm tom sherwood in downtown washington. . you may not know where i am, but i'm in the world war i general. . down there is the u.s. congress. right over here is the willard hotel and back over here behind me is the white house. but right here this space is in pretty much dead for the last couple decades. there used to be a thriving park

change them and do something to honor and remember world war 1:00. what's the plan?

some voters are so unhappy about the election, they want california to leave the union. >> texas was talking about this a a few years ago.

twitter. >> outrage from some in california is sparking an online movement to get us out. secede from the united states and make california its own nation. a cal-exit. >> i was tug my friend about this today that i hope and pray it comes true. >> one is planning the exit already by trying to launch a referendum in 2019.

>> reporter: in san francisco, nbc bay area news. right now at 5:00, a white house welcome. president obama and president-elect trump meeting for the first time and pledging to work together. >> my number one priority in the coming two months is to try to facilitate a transition that ensures our president-elect is successful. >> it's not demonstrations in protests of the president-elect. good evening, first this evening president obama and president-elect donald trump face to face in the oval office today. >> a meeting that was supposed to last a couple minutes lasted more than an hour. and it could have been awkward given trump's questioning of the president's birthplace and the

excellent. his top priority now is ensuring a smooth transition. >> it is important for all of us regardless of party and regardless of political preferences to now come together, work together to deal with the many challenges that we face. we now are going to want to do everything we can to help you succeed because if he succeed, then the country encouraged by trump expressing his desire to work with the current team surrounding issues facing the country. >> we had never met each other. i have great respect. i very much look forward to dealing with the president in the future, including counsel. mr. president, it was a a great honor being with you and i look forward to being with you many, many more times in the future. >> thank you.