your their tents. we will get the latest from the scene. shoppers set records over the thanksgiving weekend. stores that opened early for black friday showing some of the best numbers, while online sales are already booming. we will check in with the ceo of zappos.com and see what he is getting a look ahead for today on this cybermonday. prince william in to the rescue. flying in to pick up rescuers after a cargo ship sinks off the coast of sails. we will show you that rescue "early" this monday morning, november 28th, 2011. good morning monday morning. i'm erica hill. >> i'm good monday morning, i'm jeff glor. chris wragge is off this morning. how was your holiday? >> it was really nice. how about uyours? >> mine was expert.

the little man turned 2. >> happy birthday to jack. we begin with a case of second college coach accused of child sexual abuse. bernie fine, an assistant basketball coach at syracuse, for 35 years, was fired on sunday after new evidence was made public. as susan mcginnis reports, the evidence actually comes from his wife and it is on tape. >> hi bobby how are you. >> reporter: in an explosive phone conversation secretly recorded in 2002 by alleged pedophile victory bobby davis, laurie fine recounts a shocking conversation with her husband, syracuse assistant basketball coach bernie fine, about his appetite. >> you know what? go to a place where there's gay boys. find yourself a gay boy. >> reporter: bobby davis went on to ask laurie fine if she remembered the abuse he had suffered at the hands of her husband. >> it's about [ bleep ] know

that. so you're just i'm telling you for your own good you're better off staying away from him. >> reporter: in a newly released phone call laurie fine does not appear to deny of bernie fine' allegations. davis says he had sex at 18 with laurie fine. syracuse fired fine sunday saying his employment has been terminated effective immediately. in another development, a third alleged victim, 23 yered zach tomaselli told syracuse police fine mow lessed him at a pittsburgh hotel. >> he put his hand down my shorts and started to fond me. >> we will let this thing play out. >> reporter: syracuse coach jim boeheim said on facebook, i deeply regret any statements i made that might have been insensitive to victims of abuse. susan mcginnis, cbs news,

washington. >> want to get you the latest on the occupy wall street movements. the showdown in l.a. this morning, protesters ignored the city's order to evacuate at midnight local time. >> no sign the largest occupy tent protest is about to be cleared out by force. bill whitaker is at the scene. good morning. >> reporter: good morning, jeff and erica. i would say that the scene here right now is calm, but tense. now, the mayor and the police set a deadline for just after midnight to clear out the occupy l.a. encampment around city hall but, so far, they have not done so. now, the police have surrounded city hall and they have cut off the streets leading to city hall but they have not swept through the encampment or made any arrests as they said they would. the protesters said they are not going to leave so, right now, we have a standoff. now, the police have been very insistent that they are going to clear the streets around city

hall before rush hour in a couple of hours and most people have done what the police have asked and gotten off the streets, but there is still a small group that says the streets belong to the people they are not going to get off the street. so we still have the possibility of a confrontation. now, the police here are very aware of how things have gone horribly wrong in other cities and they say they are determined that is not going to happen here. their buzz word is peaceful. they say if they have to move the protesters, they are going to do it peacefully. the protesters say they will resist peacefully. one officer said if there is violence, it won't be started by them. jeff? erica? >> bill whitaker in l.a., thanks very much. shopping was not always peaceful over the black friday weekend. >> but the numbers were good for a lot of stores. >> despite the sluggish economy, americans did open their wallets and purses on black friday and the days surrounding it and broke sales record. >> the average shopper, get

this, spent nearly $400 over the weekend. that is up $33 over last year. correspondent michelle miller takes a look at the surprisingly good numbers. >> reporter: it was a black friday like no others. as retailers opened their doors to the biggest shopping weekend of the year earlier than ever. >> retailers that opened early actually saw a 24% increase in that thursday/friday business. >> reporter: a record 226 million shoppers hit the stores, visited web sites and spent nearly $53 billion. more than any other black friday weekend in history. >> jeans, 50% off. 20% off. for kids, a lot of deals for kids. >> reporter: more than half bought clothing. and nearly 4 in 10 spent on electronics, up from last year. in some places, it got ugly. one woman supposedly waiting in line for an x-box in a walmart

in los angeles pepper sprayed people in the store. authorities are still deciding whether or not to charge her. with some cybermonday deals expected to last through the week, and christmas coming up fast. >> there is plenty of shopping left to come. it was all about the deal. >> reporter: michelle miller, cbs news, new york. >> today is cybermonday. in our next hour, we will ask the ceo of online retail giant zappos what he is expecting today. growing tension this morning between the u.s. and pakistan after saturday's nato air strikes killed pakistan soldiers near the afghanistan border. >> correspondent mandy clark is near the khyber pass, one of the main supply routes for the u.s. troops. >> reporter: we are here near the crossing that pakistan has now closed.

now more than 300 trucks carrying supplies to international forces in afghanistan are stranded on the other side of the border. this is the aftermath of the air strikes. dead soldiers here beneath white blankets scattered among the wounded. the cell phone footage obtained by cbs news was shot by a soldier picking his way through the bodies. >> so many of us. >> reporter: carried live on tv with politicians and military generals in attendance, the funerals for the pakistani soldiers were treated like a state ceremony. the head of the pakistani army told mourners the nato strikes were an attack on pakistan's sovereignty. that grief over the killings carried on the streets of pakistan. nato forces have apologized for the incident. coalition forces came under fire from the direction of pakistani

checkpoints prompting the air strikes. pakistan sealed this border crossing for ten days last year, after u.s. forces killed two pakistani soldiers. so many more soldiers dead, an anti-american sentiment in pakistan running high, this border could be closed for much longer. mandy clark, cbs news, afghanistan. joining is former secretary of state jamie rubin. good morning to you. >> good morning. >> before we talk about the larger and fractured u.s./pakistan relationship, the closing of the border a danger to u.s. troops? >> not yet. the military stockpiles support and supplies for many, many weeks. there are other route in because of the difficulty of the relationship between the u.s. and pakistani. the u.s. military have established difficult routes through the north and as this time goes on, it could become a problem of getting critical supplies, but not right now.

>> this is the last thing that the u.s. needs right now, is any further friction in terms of its relationship with pakistan. where does it go from here? because this remains as tumultuous as it is, an i credibly important relationship for the u.s. >> i think it's fair to say pakistan is the epi center of the conflict resulted from those attacks. both because terrorists come from pakistan and crucially because its policy on afghanistan will determine whether we can succeed there, and that is the problem. pakistan really has not behaved like an ally of the united states in the past and it probably won't in the future. so how do you deal with an -- a country who is not behaving as an ally, but, yet, who support you need to make afghanistan a success? that's the problem. >> is there an answer? >> i mean, here is the question. everyone talks about how important this relationship is. not saying that it's not. but i thought jon huntsman said something interesting over the

weekend. he said i would recognize exactly what the u.s. and pakistani has become which is merely a transactional relationship. are we expecting too much of this relationship? >> i think it's also true that both president bush and president obama have sugar-coated the reality and not really leveled with the american people about how pakistan's behavior really is inconsistent and it's not fair and true to call them a real partner. and so perhaps if we were to be more candid about the difficulties that the expectations would drop and when one of these incidents happened, we wouldn't throw our hands up, because we wouldn't expect pakistan to be behaving like an ally. >> stop calling them a true partner, call them a necessary business ally? >> look. they are both an ally and an enemy at times. you know, the chairman of the joint chiefs of staff, the american number one soldier, just a couple of months ago, admiral mullin, stated that the

pakistani intelligence service supports our principal enemy in afghanistan, the haqqani network. they are not a friend but sometimes supporting the enemy. >> the statements about the need to be more transparent is there a concern that in that transparency the relationship is further damaged and the bit of the us gets for it is further threatened? >> well, that is the problem. i think if we developed a more mature policy in which we could be candid with the public and the congress about how difficult it is to maintain both a relationship with the military, support them when we get something back, but also be clear about the problems. the republican debate this past week, the issue of this aid to pakistan was really complicated and nobody could agree on it and that is why presidents are reluctant to be fully honest about pakistan because they are worried about losing those aid dollars that we need in order to

get support when pakistan does provide it, which is real and does help us in the case of drones to kill terrorist activities. >> no easy answer. >> jamie rubin, my senses, we will see you again on this issue. thank you so much. in egypt they are holding the first election since hosni mubarak was forced to quit in february. >> many protests continue in the capital and where we find elizabeth palmer in cairo with the latest. >> reporter: good morning. we were up at the crack of the dawn to get out to the polling stations by the time the doors opened at 8:00. by the time we arrived hundreds of people were already on the sidewalk lined up determined to vote. it's the police and the army keeping order outside polling stations for the long lines of voters waiting patiently to be allowed in. in the street, an obvious breach of the rules. activists were supposed to stop handing out campaign literature 48 hours ago.

but inside, party workers and officials are watching like hawks to make sure the voting is free and fair. so far, at least in this suburb of heliopolis, so good. >> i think it's my first time to vote. >> reporter: a few miles away in downtown, a few hundred protesters are still camped in tahrir square, most of them boycotting the election. they argue egypt's ruling generals have to hand over power first. but in all of the polling stations, proof that vast numbers of egyptians disagree. they want to see the generals pushed from power too, but through the ballot box. this election is going to stretch out for several weeks but what happens today, the tone that set today is going to be crucial to see it through to a peaceful end. erica? >> liz palmer, thanks. three american college students who were detained in egypt a week ago are now back in the u.s. and they are telling their stories. one of them derrik sweeney joins

us from his home in jefferson city, missouri, along with his mother joy. derrik, welcome home. >> thanks. >> thanks for getting up early for us. you have denied thaw were throwing anything off rooftops that you were throwing fire bombs as was initially alleged. video the egyptian authorities have shown and i know you've seen it and we will show it now. they say this is you wearing a face covering among the protesters. first of all, is it you in the video and second of all what you were doing there when you picked up? >> yeah. it's interesting that they show that video. and that does appear to be me. and as you can see in it, i'm just standing there. and they -- i don't know where they derived this story that i'm throwing something in the video, but i think that anybody who watches it will see that i'm just standing there and we were on muhammad ma mood street

there. >> what made you go down to these protests and what drew you in? >> well, there is a fight for democracy and for liberty and for freedom and i really -- i really enjoyed politics personally and i do believe that they are fighting for something valuable and i had a strong desire to go see what was there as opposed to i'm a curious person. >> see for yourself firsthand. how were you treated in jail? what were the conditions like and what were you told? >> well, the first night, we were not -- well, we weren't really told anything as to what was going to happen to us for a long time. for several days. but the first night, we were hit several times in the face in the back of the neck and we were forced to sit on the ground in the dark with our hands cuffed behind our backs, and there were

a number of egyptian policemen behind us with guns telling us, if we moved, we would be shot. we were there for about seven hours. >> joy, i imagine pretty tough, even though i know it's not the first time you heard it but pretty tough for you to hear derrik describe that. what was the first thing he said to you when he got off the plane and you hugged him? >> i think i said i love you which is what i've been saying to him every single time you talk to him. i was so glad to see him. >> i know you've said you'll go back to egypt and we will continue to follow this. appreciate your time and welcome back home. >> many thanks. >> i think i could listen to joy sweeney's laugh all weekend long. she has a way of the joy she shows that her son is

still ahead this morning, newt gingrich gets an endorsement that is getting some attention in new hampshire. >> we will tell you what the paper there had to say about gingrich. also about mitt romney and how all this could be affecting the gop campaign as we take a closer look at the race for 2012. stay with us. you're watching "the early show" on cbs. ♪ a little rendezvous ♪ that special something ♪ that will carry you through ♪ that little reward ♪ for all the things you do [ female announcer ] luscious, creamy filling -- perfectly combined with our intense, slow-melting chocolate -- the one and only ghirardelli squares chocolate. for all the things you do.

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♪ a beautiful monday morning here in new york city. i hope you're waking up to something equally agreeable. welcome back to "the early show." i'm erica hill, along with jeff glor. chris is off morning. i hope you're ready for cybermonday. make sure you don't get any carpal tunnel with the mouse.

online shopping was responsible for much of the growth over last year's numbers. >> on thanksgiving day people spent 40% more than a year. the ceo zap pos.com will be a guest coming up. president obama meets with european leaders at the white house. >> this morning the international monetariy fund is denying a report it is preparing to bail out italy. junior white house correspondent bill plante has a preview of today's meeting. what will the president and european leaders be discussing here? >> reporter: the biggest thing is europe's economic crisis as it was when the president met with the european leaders earlier this month in france. all politics is local and the obama administration fears that europe's problems threaten the u.s. economy. u.s. banks, according to one recent study, have sizeable

exposure to european debt. anything that slows or further or damages the economy here is going to affect the president's re-election chances so he is trying to get europe to take measures to get their house in order. they will point to the failure of the super committee and ask why it didn't rein in its debt. >> if they are worried about europe's debt, is there a plan on their end for intervention? >> is there no plan here but what they hope is that the europeans will take some action. if moody's says the rapid escalation of europe's debt threatens even the aaa rated economies and would like for germany and other aaa-rated countries to float some bonds to assist the countries in trouble like italy and spain, but this morning, germany says, huh-uh, no such plan. >> the president is traveling to scranton, pennsylvania, this week. what is the purpose of that trip?

>> reporter: he taking his case about urgent business that has to get done before the end of the year. . several major items. one is the extension of the payroll tax cuts, a nonpartisan group say they have saved 120 million families about a thousand dlardsollars apiece. he wants to extend them and extend long-term unemployment benefits. fix the alternative minimum tax which will affect a lot of people. and fix the medicare reimbursements so they are not reduced. all of that, of course, sets up the question of who pays for this? and another fight between republicans and democrats. >> and another, yes, bill plante at the white house, thank you very much. the latest on campaign 2012 where newt gingrich has surged to the front of the republican presidential race and he picked up a big endorsement over the weekend in new hampshire. >> the big question what are the odds that gingrich can build on that and keep the momentum

going. jan crawford joins us in washington with the latest. jan, good morning we look at this endorsement and newt gingrich is the latest republican candidate to see this surge in the polls. the big question can he sustain that and what will help him doing that and avoid a bachmann, a perry, and a cain? >> right. how does he keep this momentum going? this is a huge development going for gingrich. it doesn't mean he is going to win new hampshire but the positive coverage he is going to get it means he could well finish or compete for second with ron paul and the paper really hailed what they said was his bold conservative ideology, his past accomplishments in congress. now, it didn't get into his weaknesses. it acknowledged he is not a perfect candidate and i've got to point out the paper's track record of endorsing winners isn't that great. it has said in the past it would rather pick a long shot if he had a true conservative ideology and why it endorsed steve forbes over george bush in 2000 and pat

buchanan in the '90s. gingrich is a long shot. it is inconceivable he could catch romney who is polling i think 18 points ahead in new hampshire and he has been for a while. >> what about nationally, as a national candidate? does he have any chance, jan, if it got this far of perhaps appealing to more voters than romney? >> reporter: across the country he really blitzed kind of a spark with voters. they have looked at these other candidates, like you said, and they have moved on. they saw rick perry stumble in the debates and herman cain hit with allegations of harassment and struggle on foreign policy. they have seen gingrich perform really well in the debates. also has the clock on his side. i mean, the iowa caucuses are just next month so he has less time to falter. maybe he could be the last man standing here but, i mean, his fight isn't over. his opponents will start hitting him really hard and keep your eye on rick perry and michele bachmann on that. >> when it comes to immigration it's getting a lot of traction in the comments he made in last

tuesday's debate. he was seeking to clarify them in the last few days, each over the weekend. he got some interesting, i guess you could call it almost support from an unlikely source in terms of those comments. >> unlikely source and maybe not the best endorsement. kind of funny. gingrich got the conservative new hampshire in new hampshire intorgsi i endorsing and bill clinton coming out saying i like gingrich's plan on immigration. for concerns and particularly iowa voters i'm not sure that is exactly what a candidate would like to hear. gingrich in iowa is up five points in that state but every political insider you talk to says his position on immigration could really hurt him there. i think it will be less likely to be an issue in new hampshire, it's less conservative in new hampshire than in iowa and in new hampshire, i think he is probably going to start getting hit hard. i know he is because i was told by some of my campaign sources over the weekend he is going to hit hard in other things in his past. corporate money he took after he left speaker and corporate jets, the big spending at tiffany's,

remember that? ethnic allegations when he was speaker and look for his opponents to go after him for a lot on that in the coming days. >> president clinton maybe not the best for conservatives but if you're looking for race and middle of the road, independents could help him in that regard. jan crawford in washington, thanks. >> thanks. terrell brown is over at the news desk now at 36 past the hours and smugglely celebrating his victory with the jets over the bills over the weekend. >> very nice. thank you very much. >> is that why you're wearing green? >> yes. occupy wall street protesters in los angeles the deadline to leave their camp at 5:00 a.m. the commanders say they hope to clear the area as gently as possible. syracuse university has fired assistant mens basketball coach bernie fine. a third man alleged fine molested him as a boy. in a taped conversation between bobby davis, one of fine's original accusers and laurie

fine, fine's wife, seems to know all about her husband's alleged problems. >> i know everything that went on, you know, i know everything that went on with him. >> syracuse coach jim boeheim who originally defended fine says he thought the university took appropriate steps by firing him. it is cybermonday and 50% of all workers plan to shop online at work today but beware. more than 20% of employers have fired people for shopping at

up next here, we follow up on a shocking "60 minutes" story from last night. children living in cars of homeless families. >> we talk about the progress that someone who is trying to help with that when "the early show" continues. [ female announcer ] today...is the day hellmann's and holiday leftovers become irresistibly creamy turkey casserole. real delicious hellmann's. make it real. make it different. real delicious hellmann's. [ growling ] captain, one step at a time.keep going! come on, snowy. look! did you ever see a more beautiful sight?

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census figures show 17 million american children are living in poverty, that is 1 out of every 4 children in the united states. back in march "60 minutes" talked about the story. >> on "60 minutes" last night, scott pelley went back to central florida where homeless shelters are overflowing and some children are now living in cars and in trucks. >> we were really scared, so -- so we stay up all night sometimes and watch over my mom and keep her safe. >> reporter: how many of you, show me your hands, were worried about your safety?

>> i was. >> reporter: while you were living in the car? to me, it was scary because i thought something was either going to happen to my mom or my grandfather or my dad or me. >> we weren't staying in a very good neighborhood like where the car was parked and someone came up and robbed my aunt for a little bit of money that we had. >> well, i worried that someone would just break in and steal my mom's purse. >> reporter: jay wily is 8 years old and spent three weeks living in her car with her mom, her dad, two dogs, and a cat. did you think you were ever going to get out of the car? >> i thought i was going to be stuck in the car. >> reporter: how did you keep your spirits up? >> by still praying to god, somebody let us stay in a hotel. >> reporter: and how did you get out of the car? >> well, there is this nice lady named beth and then she gave us a lot of money so we could stay at the hotel and now i'm staying

at the hotel. >> that nice lady she spoke about is death dabalos. beth, good morning. >> good morning. >> last time we spoke there were 1,500 homeless students in your school district alone. what is the situation there right now? >> well, sadly, the number continues to rise. currently, we are up 30% from a year ago today and, sadly, if this number continues like this, we will be looking at over,000 homeless children by the end of the school year. >> beth, what is the situation like there compared to other districts around the country? >> well, what you're seeing here is just one window to what is happening throughout the nation. last year, throughout the nation, in most states, there was an 11% increase of homeless students. throughout the nation. >> right. so it's getting worse in many spots. >> everywhere. >> i think the images that a lot of people saw last night, they

certainly -- they stun a lot of people that kids are in these situations. what is the biggest misconception out there about kids or people, in general, who are homeless right now? >> well, when people think about homelessness, they think will alcohols, drug addiction and mental illness. the fastest growing of the homeless population is families and the other misconception is people think just get a job but that's such a challenge. our families are sending out applications all over the place and can't get a response, or they are underemployed. they are working but just don't make enough money to afford their housing. >> how does this affect kids when they are in school? they are up all night and worried about siblings and themselves and they aren't getting any sleep. when they get to school the next day i can't imagine that makes learning very easy. >> exactly. it doesn't just start, you know, when you're in the car. it starts before that when you're in that house and your parent loses their job and they hear the conversations and the

fear and eviction notice comes and they are told to quickly pack their belongings and find someplace to go. the whole process is terrifying for children and for the parents and they are all doing this together. >> what are the solutions here, beth? >> it's a really tough situation right now. and the way we have approached it, if you go to seminolehomelesskids.org you'll see some of the ideas we have done and you can implement throughout the country, but so many things we can do as a community, because first of all, you have to go to your school districts. school districts are, in essence, the largest service of the homeless provider and because we are federally mandated to identify homeless children so we know whot children are. if you're a mom with children you can go to the school and collect cans for them, or if you're a group of individuals, or city that wants to get together like -- >> beth, thank you very much. i apologize for cutting you off. we are going to get cut off here. you are doing wonderful work.

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spotlight has been your natural habitat for more than ten years. how can you not like it? >> i'm a very private person. in fact, i spend most of my time at home, along with my kids in my pajamas. very happy. i'm most happy in private. >> angelina jolie there.

she is a mom, activists and actor and now turned director. opening up to "60 minutes" and in a segment you didn't see last night on "60 minutes," she will talk about why beauty is not important, she says, as who you are inside. something that most people would probably agree with. >> yeah. >> especially a lot of parents. a good lesson for your kids and she has, of course, has six kids so a great lesson to pass down. welcome back to "the early show" on this monday morning. i'm erica hill, along with jeff glor. chris is off today. >> i'm sorry, i didn't add more. >> you can just look at her. you wouldn't want actors in "grey's anatomy" performing surgery on you. we will ask the actors about the special performances this morning.

prince william flew his helicopter on a search and rescue mission after a cargo ship went down in the irish sea. mark phillips reports. >> reporter: a rough overnight shift for prince william in terrible conditions. by the time the air force helicopter he was co-piloting was first to arrive on the scene? in the early hours of sunday morning the russian cargo ship had put out a distress call had already sunk. the task recorded by the night view camera was to try and find and rescue survivors, who were found bobbing in a life raft. a lynchman is lowered and one by one he manages to get a harness around the sea men and hoisted to safety and one is known to life. five others are thought to be missing. the strong gail was blowing as others joined the search but the

ship had gone down too fast. >> the ship was struck by an enormous wave and she rolled and it was a catastrophic failure, she sank very quickly. >> reporter: prince william is on a three-year assignment as a search and rescue pilot working toward his full captain ticket. this past summer he was at the controls of a sinking helicopter as he landed it on the water surface. not a technique the british use and not one that would have been much use in the conditions of this weekend's res coupe. russian ship "the swan land" seen here in better times, is now gone. prince william is now off shift. he and the other three members of his crew, having done what they could, at a cruel night at sea. mark phillips, cbs news, london. >> not too shabby. >> not too shabby at all. as we said, he's had -- not too bad of a year so far. >> he's had a very good year indeed. a lot of folks hoping for a good day today.

it is, of course, cybermonday. a lot of retailers and also analysts will will be looking to see if shoppers have the urge to click after a busy holiday weekend. so the hope is this could be the best cybermonday ever. one of the folks who probably is firmly in that camp hoping for it is tony hsieh, the ceo of zappos. give us a sense. at some point, people said cybermonday is a trumped idea to get people to spend money which is not a bad thing at the end of the day because we are a consumer-based economy. whatever it may be now, how important is cybermonday now to online retailers? >> it's pretty funny zappos has been around since 1999 and when i first heard of cybermonday it was actually this thing that seemed like it was made up by the media and then over the years, it's changed where i think it just became this

self-fulfilling prophecy and last year was our biggest day of the year and we are expecting it to be this year as well. it will be a record day for us. >> which a lot of people want to see. we saw the record numbers over the weekend. most folks these days looking for any indication they can find of some sort of an economic turnaround. increase in consumer confidence. how important are the numbers and are these shopping habits when it comes to those indicators? >> well, it's a pretty good indicator for us of what the holiday -- rest of the holiday season will look like. for us, we have been lucky in that we have continued to grow every year, and first third quarters of this year we have grown so we are expecting this to be a record cybermonday for us. >> how have you seen buying habits changed? not only what people are spending but what they are buying over the last year or so? >> for us, it's now we are getting into our holiday season, the brand ugg is a big seller for us, north face and patagoni

has been great. >> spending more? those are pricier brands. >> our customers have always sought out those brands and what i find interesting we also find brands like nike and new balance as people are getting ready for their new year's resolutions. for us what is interesting we have had a lot of customers buy more clothing from us now compared to before we were primarily known for shoes and i think a big part of that they know they get the free shipping both ways, for example, and with the holidays, 365-day return policy so i think that gives kers a lot customers a lot of confidence over the years. >> how do you think the intermobile devices and internet had had on shopping? you have apps on the ipad and iphone. has that helped your bottom line? >> yeah. the ipad and iphone, we have apps on both of those and they have been popular amongst

consumers and the number of people using them has been growing at a pretty rapid rate and then i think, you know, whether it's twitter or facebook or so on, they have been really helpful for us indirectly because the main way we have been growing is word of mouth and repeat customers. when customers buy something from us, they now have an easy way to tell their friends. we actually have a new facebook app that actually allows for our vip customers to dress each other and dress themselves and so that has been pretty popular as well. >> tony hsieh, great to have you with us today. good luck today. >> thanks. thanks for having me. here is terrell brown at the news desk with a check of today's other headlines for us. syracuse university basketball coach jim boeheim says he agrees with the university's decision to fire assistant coach bernie fine. a third man says fine molested him as a child during a holt hotel stay in 2002. one of fine's origin accusers bobby davis recorded a phone conversation nine years ago with fine's wife laurie.

laurie fine says she knows everything that went on. >> he has no business doing what he did with you. >> in retrospect. >> laurie fine admitted she had an affair with davis when he was 18. davis says he made the recording to prove his case. occupy wall street protesters in los angeles are holding their ground. they defied a midnight deadline to leave their camp. one commander said we want to keep it peaceful. protesters in philadelphia are staying put. a deadline for demonstrators to leave came and went on sunday. here is proof sports rivalries never die. a canadian football luncheon over the weekend, one makes a peace offering to his rival and mosco said no thanks, then they go at it.

try explaining that to the grandkids! the bad blood between these two goes back to a controversial hit in the gridiron nearly 50 years ago. >> i like the maturity level there. awesome. >> too old t announcer: this portion of "the early show" sponsored by kay jewelers.

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there's dulcolax stool softener. dulcolax stool softener doesn't make you go, it just makes it easier to go. dulcolax stool softener. make yourself comfortable. on this morning's "healthwatch," playing a patient. actors do all sorts of jobs to pay the bills. you can find many of them auditioning at hospitals. >> maybe the last place you'd expect but it kind of makes sense. they are teaching future doctors valuable lessons as correspondent bill whitaker reports. >> reporter: stage and screen actor neil mayer have credits from one flew over the cuckoo's nest to blue blood. >> it's reacting appropriately to a tragic accident that occurred in this city. >> i was on broadway for four years and done a lot of off

broadway stuff and played george bush in bush's bed. >> reporter: but today this is his stage. a mock medical exam room at new york city's cornell medical college equipped with cameras and microphones and this is his costume earning $25 an hour he is playing a patient and his co-star is a real life second-year medical student. >> just going to start by asking you a few questions, just to get a sense of your mental function. >> reporter: here, it's the students' performance that is being evaluated by a very small audience. and an instructor behind a two-way mirror. it's a way to help inexperienced students take what they learn in the classroom and apply it in an actual clinical setting. >> they get an opportunity to practice and frankly make a mistake without any harm coming to a patient. >> reporter: 126 u.s. medical schools report using these so-called standardized patient programs. each one employs a variety of actors, spending the day

portraying patients with the same symptoms. on this day, it's a neurological problem. but on other days, the script could call for something else. >> i have had meningitis as a standardized patient. i have had gout. i've had a whole binge of different ailments over the years. >> are you experienced any discomfort? >> just a little burning during urination. >> reporter: programs like these were played for laughs in eye seinfeld." >> gonorrhea! >> sometimes getting a troublesome patient like kramer or worse is par for the course. at this medical student in ucla medical students encounter twingy, a street wise 17-year-old. >> how many partners have you had in the past month, let's say? >> i don't know. how many have you had? it's kind of mean in a way! we are sort of trained to torture them, but that's how

they learn in this particular case. >> look what i got from the outside! >> oh, yeah? >> they have balloons in the shape of hands! catch! >> any fever or chills? >> no, i'm molly diaz, a fourth-year medical student. >> reporter: molly spepeds her time with actual patients now but -- >> i interviewed twinkie a few years ago. i had a patient similar to her in one of my clinics and think that helped me interact with that patient. >> like i'm going to die or something? >> you're not going to die. there is plenty of people who have hiv and they are still alive. >> reporter: they have to give twinkie a diagnosis and this make believe encounter becomes all too real. >> it became like i'm hearing this patient's story and trying to figure out the next steps of care and it's empowering to have

that experience moving forward in the next steps of my education. >> reporter: the actors walk away feeling empoe you heard as well. >> i feel when i'm in the room what i'm doing is doing some good. >> reporter: textbooks never tell you sometimes a hug is the best medicine of all. bill whitaker, cbs news, los angeles. >> nothing wrong with a hug. >> not at all. up next here, angelina jolie opens up by her real life and part of her "60 minutes" interview you didn't see last night. >> stay with us. you're watching "the early show" on cbs. . announcer: this portion of "the early show" sponsored by one a day women's. a multivitamin with more of what matters to you. plus more for metabolism support. [ female announcer ] look for great savings on all one a day products in this sunday's newspaper. here's a little holiday secret. there's only one place that has the new kardashian kollection. apostrophe, uk style by french connection.

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if you caught "60 minutes" last night and you saw the piece on angelina jolie you may remember an interesting quote from clint eastwood saying her talent is hampered by having the

most gorgeous face on the planet. >> she talked about what it has done for her on what you can see now on "60 minutes" overtime. here it is. >> reporter: a correspondent candid with "60 minutes" bob simon. >> reporter: people have tagged her as the most beautiful woman in the world. how did she react when you wanted to talk to her about her beau beauty? >> frankly, she reacted pretty much the way i thought she would. i didn't think she would say, well, that's just wonderful. in fact, the question i asked was a question that women friends of mine suggested i ask her. women have told me that most beautiful women realize that they are beautiful when they are 2 or 3 years old. is that the case with you? >> i never really think of beauty that way. i have unusual -- i have, you know -- i always felt -- not

traditionally beautiful. i have big features and -- but i've, as i've gotten older, i look like my mom and i love my mom. you start to kind of put your lineage in line of the different things that you are that i can see the native american in me, i can see the german from my father's side and you come to love the combination of whatever it is you are. >> angelina! >> that's really nice, but you're acclaimed by major media, respectable media, as the most beautiful woman in the world. now, how do you react when you see them? >> i don't take it very seriously. you can't take something like that very seriously. it can be flattered, but not take it very seriously. as long as brad thinks i'm beautiful, as long as, you know -- i just don't think about beauty. i don't. i wake up and i want to be a smarter person.

that's my focus. >> because you have beauty craft. >> well, thank you. but i feel like that's what i'm encouraging certainly my girls to -- that if they can make their inside and who they are really, really stunning, then everything falls together. >> reporter: i think to be a little famous can be a lot of fun. you get a good table at a restaurant, you'll get invited to some fun events and to a lot of nonfun events. but she's in a prison. she can't walk down the street. i don't think that's fun at all. you said that you don't like the spotlight. spotlight has been your natural habitat for more than ten years. how can you not like it? >> i don't hate it andi ioshun m it, but i really do like to be -- i'm a very private person,

in fact. i spend most of my time home alone with my kids in my pajamas. i'm very happy. i'm most happy in private. >> can you see more at cbsnews.com. ahead should you buy the new warranty when you buy that fancy gadget? >> we will tell you about the extras you may want to skip at

♪ a few more fall leaves there. welcome back to "the early show." i'm erica hill along with jeff glor. chris is off this morning. just ahead, a sobering look that the impact of all of those mean girls on reality tv. there is a new study which finds teens who watch shows like bad girls and jersey shores and the hills are more to have aggressive behave aevior and bug in their own lives. >> parents can make a huge difference whether teens act or or not act out based on what they see in those shows. we talk about this a little bit of a learning tool if you can believe it. one thing is the family's benevolent monarch, right? >> benevolent monarch, absolutely. if you're planning to head out of town and plan on staying

at a hotel any time soon, we want to help you get the best deals no matter what you're doing, we help you with the best deals. >> with us now is travel editor peter greenberg. how was your thanksgiving? >> excellent. did not stay in a hotel, though. >> good to hear it. if you're making reservations or staying in a hotel, calling is generally the best idea? >> well, yes, but it's who you call that makes the difference. if you call that 800 number, the toll-free number to make the reservation because you're going to a clearinghouse and has no latitude on the rate. they cannot negotiate the rate. the call is free but you spent more money. >> it's not worth. the local number for the hotel you do call, it's important who you speak with. not just the general reservations. >> if you call the local hotel which i recommend you do and you ask to speak to reservations they reroute you back to the 800 number. speak to either the director of sales or the mod, stands for the

manager on duty. those are the two people with the best knowledge of what their inventory is. if a wedding canceled the night before and they have 60 rooms to unload that won't show up on the 800 number. >> can you get anything done online? >> you can but there is a myth there that all of the available inventory is on online. what is worse than that hotels will advertise. you cannot get a better rate than you can get on our website and that is false because you go right back to that conversation with the general manager or the director of sales because they don't want to lose that room. >> what do you do in that conversation? how do you negotiate the best possible rate when you have them on the phone? >> it's more than just the rate is the key. hotel will be competitive on rate but you want them to be as competitive on value. it's not just the rate. you can negotiate the rate and saying i'm coming tour city for the first time and want to stay with you what is the best rate you can give me and negotiate that on the phone but don't stop there. now you ask for the value added extras. can my kids stay free and can my kids eat free and will you throwing in eat parking? if you don't ask, you don't get.

it's not advertising but they understand. i was staying at a hotel recently i rented a car and ask they throw in the free parking. they said yes. only when i was checking out i found out they were charges $42 a night for parking. i stayaved more than $120 that three-day i stayed there. >> your recommendations on where you should stay inside the hotel in terms of floor level. >> i'm a big fan of this. as you know, i'm also a volunteer fireman. i understand the problem here. very few fire department can effectively fight a fire above the eighth floor. why would you want a room at the top? if you have a room at the top you have a wonderful view but the fire department unable to reach you. >> geez, peter! >> this is going to be a great stay! >> i'm here to help. you stay between floors 2 and 8. not the first floor because you don't want anybody breaking in and not above the eighth floor, you'll be fine. >> you're making the calculation the hotel is going to get on

fire. >> let's forget the fire. now you're down and cost yourself eight minutes just to get out. >> or you're walking if they shut down the elevator. >> you say we should ask about where the construction is. we should assume a hotel is ever under construction? >> before you get your key can you tell me how close the hotel is to the construction? if you don't ask that question, you will be handed the keys to the jackhammer suite. >> lastly, when you get there? when you go to pick up those keys, hopefully, not to the jackhammer suite what do you ask? >> two questions. how close is my room to the ballroom? if you're over the ballroom at 2:00 in the morning is when they throw out the wine bottles they will wake you up. ask where the booster pumps are. no hotel can effectively put consistent water pressure on every floor so different floors they put booster pumps. you ask where the booster pumps are. it is a firehouse when you turn

on your shower. >> no booster pumps? >> no, you want booster pumps. >> you want booster pumps but not jackhammer suites. >> nothing gets by you. >> or above the eighth floor. >> thank you, peter. appreciate it. >> terrell brown is at the news desk with another check of the headlines. pakistan said this morning that nato air strikes that killed 24 pakistani soldiers on saturday went on for nearly two hours. new video this morning shows the immediate aftermath of the air strike and it continued after pakistani commanders plead with the coalition forces in afghanistan to stop. the air strike has angered pakistani. nato has apologized and is investigate. pipeline to jordan and israel sabotaged this morning. apparently detonated from a distance. the second attack this month. egypt this morning, an event long awaited. the first free election since

the ouster of hosni mubarak who had power in that area for 30 years. this is the first stage of a voting process that will continue until march. >> three college students arrested in egypt arrived home this weekend. >> the first night we were hit several times in the face and in the back of the neck. and we were forced to sit on the ground in the dark with our hands cuffed behind our backs and there were a number of egyptian policemen behind us with guns telling us that if we moved, we would be shot. >> sweeney denies egyptian claims that he and the others threw fire bombs during the protests more than a week ago. in california a dramatic rescue caught on cell phone. a group of good samaritans turned a vehicle over to rescue

the woman pinned. the driver died but the woman survived. 12 days of christmas will cost you a hundred grand if you buy all items in the song. it will cost you 101,119. that is an increase of more than 4% from last year. the cost of five gold rings stayed steady but the seven swans swimming rose 12%. 12.5 to 6,300. fortunately singing the song is

when you go shopping for a high tech this year, you may want to watch out for the upsale. when a retailer tries to get you to buy the expensive add-on and it turns out it may not help your equipment but could do damage to your bank account so we will help you avoid those pitfalls this morning. jennifer pozner is here to tell us what we don't need to buy. you go in and you're making this big purchase and you think, oh, well, if they say i need the cables and the case and the other accessory, then i must need them. >> oh, yeah. you're forking over a hundred, sometimes thousands of dollars so you don't want to scrimp, penny wise and pound foolish you

don't want to be so a lot of times you say yes when you should say no. >> what should we definitely say no to? >> the first one you just mentioned cables. a lot of big box retailers you'll buy that fancy new high definition tv or new computer and they will take you over to the little cable section for $50, $ 00 buy these gold plated cables and make your picture quality better. that is absolutely false. the $2 cables and $10 and $100 cables are all the same. it has no bearing on what your picture looks like. >> what about the other accessories? >> inside the stores, the cases are usually double what they cost if you buy them online or at the mall kiosks. especially at kate spade iphone cover is $40 and apple store is $20 online at amazon. >> if you're buying it for someone else maybe they want to pick out their own. >> that's right. >> i always have trouble with this and turns into a battle with myself and my husband and i

think a lot of people can relate. the extended warranty. >> it's a little insurance, how can i go wrong? in the big box stores, this insurance is about double the cost and only covers about half of what a lot of third-party insurers or warranties cover. here is the other deal. you already have a lot of coverage. so most manufacturers cover their own products for at least a year after you buy it. that's number one so that is free. also if you buy it with a credit card, most credit cards or many credit cards also cover you. so american express, three months, no fault. you drop it, you break it, somebody steals it, you're automatically covered. >> that's an easy thing to do before you go out call up your credit card company and say how am i covered if i lie this buy computer. >> some will extend the up to

three years free. >> what about installation fees? i guess this is a bit of a racket? >> it's a total racket. they will say we will deliver it to your home for free but for $150 we will set up your new home entertainment system. guess what that entails? plugging it into the wall. >> it's a rip-off. >> it is. $140 to 160 is the average setting up your computer. it is so easy to do these things yourself these days. you turn it on, your computer walks you through it. if you get stuck, you can call a help line, you can online and google it and chances are somebody will walk you through it on youtube as well. >> also something we shouldn't pay more for, not pay for more than you actually need. a tough one for me these days. ram storage, data plan, especially on a mobile device, how much data do i need? because unlimited doesn't exist any more. >> right, right. another thing. most people here ram and they get a little overwhelmed and freaked out. ram is a very easy way to add speed, power, and storage to your computer.

you can buy that extra ram online and install it yourself for a fraction of the cost of getting it done in the store. >> it is easy to install? and kind of fun because you feel good about yourself. >> if i can do it, anyone can do it. >> no, it's if i can do it, anyone can do it. come on, you're the tech girl. talk to me about the unlimited data plan has gone away with people with their mobile devices. how do you handle that? >> an independent survey recently showed 9 out of 10 people overpaid and think they need more gigabytes and all of this stuff they don't need. if you're a normal person with your smart phone you do a little bit of surfing on your web and watch a video or something every once in a while, you only need one gigabyte. if you use your mobile phone as a mobile hot spot that gives wi-fi to your computer all day every day, then you're going to need more but very few people use it for that. go on a site. lots of sites that will kind of calculate this for you like

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you see a lot of mean girls on reality tv. now there's a new survey out from the girl scouts research institute which suggests watching those shows is making other girls mean as well. >> michelle miller takes a look at the impact these reality shows are having on teenagers. >> are you hungry? >> i serve you breakfast in bed! >> how much of you watch reality tv? >> i think it's funny sometimes. >> are they mean? >> yeah. >> to each other. >> very very mean to each other. >> reporter: teen girls have always liked drama. >> i'm just doing what everyone else is saying behind your back. >> reporter: a new survey says girls who regularly watch

reality tv expect a higher level of drama and bullying in their daily lives. do a lot of your students watch these reality tv shows? >> yes. constantly. you cringe at what they are laughing at or what they think was funny or was okay. >> reporter: at new york's facing history high school, assistant principal mark otto says reality tv creates a culture in which certain behaviors become more acceptable. ♪ >> we look at shows like "the bad girls club" my girls talk about that all the time. the meaner you are, the crazier you are, the louder you are, the more excited things are and the more popularity you have. they are saying it's humorous as opposed to hurtful and that is the problem. >> reporter: among girls, 50% reality tv viewers say girls are naturally katie compared to one another compared to 50% of nonviewers. >> reality tv models are extremely damaging to a girl's ability to find their identity

in authentic ways. >> cheers! >> girls are encouraged to fight and to not trust one another. ♪ >> reporter: why do you think they like it? >> because they believe it's the closest thing or the closest possibility to them becoming famous. >> they are reduced to thinking that reality tv is a stepping stone to something positive, when, in fact, a lot of the time it's a stepping stone to humiliation and degradation. >> reporter: students at the facing history school say that reality tv often has the opposite effect on them. >> you see these females that portray themselves a certain way and it's just, to me, is just saddening. like you're a woman that you could be strong, you could be the best of the best of everything. and then you show people the

worst part of you. >> reporter: most girls surveyed said that watching reality tv can serve as a learning tool and inspire conversations with their parents and friends. still, experts warn about the risks of confusing reality tv with reality. >> for every hour that you see of an average reality show, usually that means that they have shot more than a hundred hours of tape, less than 1% of what has gone on is what you're seeing on screen. >> is this real? >> no, it's a joke. >> michelle miller, cbs news, new york. >> i was watching julie ross' reactions here at some of these clips and her expressions tell a thousand words. she is the executive director of parenting horizons. a parent/teacher education. >> she is the author of "a porcupine." jeff mentioned watching your

reaction. a lot of people's reacttions may have been similar in watching some of those clips. reality tv, some people say as terrible as it is, it could be a great lesson as we saw for those girls at the facing history high school. >> right. it can be a great lesson but only if the adults take charge and make it a lesson. so what is happening at the high school is clearly they have got a program in place that's been thought out ahead of time so that they can use it as a teaching tool. unfortunately, i think a lot of what happens is that these kids are watching it at home. the parents are not around and not watching the same thing and so the lessons are getting internalized as opposed to talked about in a meaningful way that can cause an option reaction to the mean girl syndrome. >> the study we are talking about here said 78% of regular viewers of these shows agreed that gossiping is a normal part of the relationship between girls compared with only 54% of nonviewers. that's a significant difference. so if you are at home and you're a parent, what can you do? you just have to be there?

>> well, you know, the reality is that if we want to counteract as parents the influence of reality shows or any other television or media on our kids, we have to spend more time with our children than they spend with the tv and that is a hard thing for parents. >> it is. a hard thing to working parents and you're trying to make dinner. you say, sure, can you watch a show. we have to sit there and monitor it and limit, obviously, what they do. >> right. >> that's not the only part of the parenting that i know you think is important. you talk about something called be a benevolent monarch which is a fancy term but what does it really mean? >> i believe that parents should be the ruler in the family. and i think that when parents enact the same principles or philosophies that benevolent monarchs use could be effective. some is govern wisely and be consistent. what is appropriate. parents often expose their children to things that they are

not developmentally capable of handling yet. and parents have the responsibility to make decisions that are in the best interests of their kids, even if it's inconvenient for the parents or the parents needs to make a sacrifice for that. >> in many ways it sounds like how we grew up. those were my parents. but it's a bit of a departure from the, hey, i'm your best friend and want to help you out. >> absolutely. >> you talk about the method which is whatever i say goes and some parents may be doing but not the permissive parenting. >> exactly. >> somewhere in the middle? >> yeah. it's kind after fusion of those two things, because neither of those is particularly effective in today's society. >> an interesting concept. you're supposed to be a parent basically. >> isn't that amazing? >> shocker! >> it is a shock, right? >> it's not a friendship relationship even though they can be your friend. you're a parent. >> yeah. >> well, i think a lot of the mistakes that parents make is they go into being a parent

without really educating themselves on how to do that so they think i'll be able to do it through instinct. but that's not the case. >> great. a great lesson and nice to have you here with us this morning. >> thank you very much. nice to be here. >> there you go. that is your lesson for the day. >> we will get back to our benevolent monarchy now. have a great day, everybody. >> good luck with your online cybershopping. be careful. you may not want to do it at work. we will see you yeah, i'm married. does it matter? you'd do that for me? really? yeah, i'd like that. who are you talking to? uh, it's jake from state farm. sounds like a really good deal. jake from state farm at three in the morning. who is this? it's jake from state farm. what are you wearing, jake from state farm?

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