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tv   CBS This Morning  CBS  July 17, 2014 7:00am-8:46am EDT

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feel the hamptonality good morning. it is thursday, july 17th, 2014. welcome to "cbs this morning." a terrifying gun battle tears through a california city.
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three are dead after bank ro bbers used hgeosta hs asuman shields. a short and shaky truth in gaza this morning, but already signs of >> bang robbery led to a st andoff. >> two were killed another wounded. >> 14 patrol cars riddled with etbulls. >> rockets have been fired from gaza five hours from a humanitarian cease-fire. >> four boys were killed playing on a beach. >> israel threatened to stop 13 hay mass hamas fighters. they apparently had tunnels to israel. >> hundreds of homes in danger. onee fir w inashington doubled in size in just a few hours. >> i'm taking everything. i'm taking care of burns but it won't be here when i come back. >> they shot a plane down over the ukraine. >> the russian leadership will see once again that its actions in ukraine have consequences. >> passengers on a casino boat
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are back on land this morning. >> i'll always remember atth. c >>aught on camera. >> two thieves stole a dinosaur replica. >> all that -- tu>> sart scott battling cancer was given the jimmy v. award. he asked his daughter to come on stage for a big hug. in seattle a man tried to kill a spider using a makeshift blowtorch. the house caught fire. >> on the bright side, the spider isef delinity debt it's such a burden such an awful burden to be asked if you want to be leeds over the free world. it's terrible. >> i can't wait till the 2000167 elections. you have curly fries, burger peaties, salsa, milder salsa, and, of course leftovers. >> announcer: this morning's "eye opener" presented by toyota. let's go places.
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welcome to "cbs this morning." norah o'donnell is arch and margaret brennan is here. good morning again. >> good to be back with you, charlie. >> we star with terrible story in stockton california. police want answers from the only suspect to survive a bloody chaotic shoot-out. a group of bank robbers took hostages wednesday and led officers on a 45-minute chase. >> one witness said he heard five minutes of nonstop gunfire. this morning two suspects and one hostage is dead. a reporter reports it almost seemed as in war had broken out in stockton. >> reporter: shots rang out, bullets ricocheting off the getaway car as police exchange gunfire with three suspected bank robbers armed with three
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ak-47-style rifles. three women were taken hostage. two were employees. the third was a customer whose 12-year-old daughter was waiting outside the bank when the robbery occurred. >> three guys had three guns and three hostages and they had the guns to the hostages' heads. they were petrified. you could see their faces. their faces were white. they were just so scared. >> police say the brazen ban dids took the three women hostage, firing off their weapons and using them as human shields as they fled the scene in an employee's suv. >>surrounded the car. they couldn't shoot at them because they were so close to the hostages and they trove off right here. >> reporter: police sets off on a pursuit, a high-speed chase winding through residential neighborhoods, bullets hitting
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homes. >> we're taking fire. get down. get down. >> reporter: the robbers exchanging gunfire with 14 different police cars. >> they were trying to kill our police officer because 14 police cars riddled with bullets. >> they just dropped a hostage on the ground. they just threw her out. >> during the chase they threw two of the injured hostages from the vehicle who were bank employees. police shot out the suv's tires disabling their vehicle. but they refused to surrender. the police swarmed the suv and apprehended two suspects. a third was fatally shot. one of the suspects died later in the hospital. also discovered in the vehicle was misty holt-singh, a bank customer, dead of gunshot wounds. she leaves behind a husband and daughter. for "cbs this morning," shaun bennett, sacrament. new rocket fire this morning over gaza despite a five-hour
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truce overnight. some combatants are, quote, ignoring the unites nations' request for both sides to take a break. holly williams is in gaza city where residents were hoping to gather food and supplies after ten days of fighting. holly, good morning. >> good morning. we're hearing report this morning by an israeli official that there will be a cease-fire beginning at 6:00 in the morning on saturday. that followed a five-hour humanitarian cease-fire today that israel said was broken when palestinian mill tanltss started firing their rockets again after just two hours. that follows the death yesterday of four palestinian children in an israeli air strooik. the four boys were playing on the beach in gaza city. some of them tried to run for cover but didn't make it to safety. the youngest of the dead was just 9 years old.
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israel says its offensive in gaza is targeting terrorists but these people lost their sons. god have vengeance on israel cried this woman. these two boys were both killed in the attack. israel says it had no intention of harming the children and is investigating what happened. but it also blames all civilian deaths on plirn militants because it says they launched their rockets from residential areas. more than 200 palestinians have been killed during this escalation and officials say most of them were civilians. one israeli also lost his life and rockets fired from gaza into southern israel have caused injuries and damage. but many of them have also been shot down by israel's iron dome anti-missile defense system. the brief humanitarian cease-fire today allows
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palestinians to leave their homes in safety. after avoiding the streets during ten days of air strikes they crowded into markets and banks. i don't know anything about the politics, she told us but i wish the cease-fire would last longer because it's difficult feeding my children with this war going on. the israeli military said it foiled their attack by 13 militants who were trying to cross into israel via tunnels from gaza. the israelis say the militants were armed with rocket grenades and other weapons and one was killed at the mouth of the tunnel in an air strike. we should also update you that we now understand the cease-fire will end not saturday but friday morning. this morning russia years prime minister called the new sanctions by the u.s. and the eu, quote, evil.
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president obama says russia is being punished for undermining ukraine's government. >> i've repeatedly made it clear that hush must halt the flow of weapons and fighters across the border into ukraine, that russia must urge separatists to lease their hostages and support a cease-fire, that russia needs to pursue internationally mediated talks and agree to meaningful monitors on the border. so far russia has failed to take any of the steps that i mentioned. >> mayor garrett is at the white house. major, good morning. >> reporter: good morning, margaret. traveling in brazil putin said they will have a boomerang effect and, quote, are driving russia/american relations to an impasse causing very serious damage. they denied access to long-term capital and debt financing to two large russian banks around
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two of the largest russian energy agencies. they blocked access to financing through two of its own development banks. amid these moves the white house is raising these options. talks to end iran's feared pursuit of nuclear weapons. the deadline for this deal is sunday. they have offered to list wide-ranging economic sanctions if it abandons its pursuit of nuclear weapons. president obama met in the oval office yesterday with secretary of state john kerry who said the talks have made enough progress. the president will heed that recommendation andd of nuclear talks. charlie? >> marjor, thanks. this morning members of congress are balks at the crisis. nancy cordes is on capitol hill. good morning. >> good morning. there is absolute agreement there is a crisis at the but how quickly the crisis is going to be addressed is really
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in question. the russians want to speed it up democrats want to put on the breaks and the president is caught in the middle. secretary of homeland security jeh johnson met with the senate and laid out the administration's propose alg to speed up the deportation issues of minors coming here from central america. right now the wait is a year or more. the republicans want that cut down to seven days. >> nothing is going to improve until the plane loads of children return to the country that they left thereby costing their parents and families thousands of dollars. then they'll stop coming to the united states. >> reporter: democrats argue seven days isn't enough time for children to make a legal case that they qualify for asylum or some other special status.
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bob menendez made that statement wednesday. >> there are children where they were told either join us or die and a young girl who was raped who feel it's going happen to them again when they return and we can't undermine their ability to make that case. >> the white house has jts said what its target is a few weeks or a few months for this very critical deportation hearing. these children are allowed by law. but it's really critical. that question is whether what's going determine whether congress gives the president the $3.7 billion in emergency funding he's been asking for. margaret. >> nancy thanks. new jersey governor chris christie visits iowa this morning. he calls it a fund-raising trip for fellow republicans. others believe he's looking at his own. others say he's only thinking about running for president. >> when do you think you have to
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decide. >> end of this year or beginning of next. decide in my own head. when i tell you or anyone else that's a political judgment. i've been pretty clear. i'm certainly going to consider it but whether i do it or not is something i honestly don't know yet. >> the caucuses are 18 month was. christie still faces the matter of the george washington bridge shutdown. chris lagares is tracking a large wildfire burning about 100 miles east of seattle. >> wow. that thing is tender dry, man. >> reporter: more than 1,000 acres continues to burn out of control this morning and over 500 homes are under evacuation notices due to the fast moving
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flames. seattle residents saw this mavis plume of smoke rising 120,000 feet in the air. it's forming what is known as a pyro cumulus cloud fueled by the extreme heat from the fire. it was also response for the portion of the u.s. route 2, a main artery that connects seattle and eastern washington. the governor's office issued a state of emergency that covers 30 counties due to a number of other fires that have broken out across the state. firefighters will find no relief in sight. today temperatures are expected to hover in the low 90s with winds gusting up to 50 miles an hour. not welcome news for crews trying to beat back the flames. for "cbs this morning," chris lagares, leavenworth, washington. a texas family murdered in their home is being remembered
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one week after the shooting. an overflowing crowd mourns the six members of the stay family. he joins us from spring texas. omark good morning. >> reporter: good morning. a little bit of spring rain to match the somber mood. a vigil blocks away from the stay family home which was the scene of the shooting. the mourners here remember the family but pray for cassidy stay, the only survivor. hundreds gather at a park in spring to honor the memory of steve and katy stay and their family. friends and neighbors decorated that same swing with messages. >> it's terrifying. no kid should have t what cassidy went through. it's not fair. >> reporter: at a private funeral earlier in the day six white caskets were wielded into the church one by one.
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after the memorial a tearful cassidy stay remained as the caskets were loaded into the hearses. >> the family was full of love and respect and kindness and service. >> reporter: last week ronald haskell broke into the family home. he tied up the family members and shot them execution style. the only survivor 15-year-old cassidy stay pretended to be dead. police say her call to 911 led to the end of the shooting spree and led to the standoff. >> know that my mom, dad, brian, emily, becca, and zack are in a much better place and that i'll be able to see them again one day. >> an online fund for the stay
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family has raised $348,000. that money will be used to take care of cassidy. as for haskell, he's due in court next week and, charlie he faces six capital murder charges. >> omar thanks. this morning we're learning more details about former p.o.w. bowe bergdahl from a person allowing to speak on his behalf. he was released in may after being held captive by the taliban for five years. he was traded for five prisoners at guantanamo bay. mush shell miller is with us. >> good morning to you. although he reportedly still has not spoken to his family bergdahl is now reaching out to the president. >> sergeant bergdahl is deeply grateful to president obama for having saved his life. >> reporter: former military officer eugene seidel is now representing sergeant bowe
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bergdahl. they met last week in texas although they couldn't discuss what they talked about. he did give his impression as a former p.o.w. >> i like him as a client. that doesn't always happen but when it does it's nice. >> reporter: an initial military investigation in 2009 determined that walked away from his unit based on evidence available at the time. >> if the army decides that there should be disciplinary action given all the circumstances it's a matter of great discretion on the part of senior army commanders. >> reporter: since his release, a growing inging number have called for him to be punished. >> he chose to put down his gear, pun down his weapon and walk away in the middle of the night. >> as events unfold i'm sure people will be able to put those videos in perspective and understand them for what they are.
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>> reporter: he says people should not rush to judgment and urges the public to wait until they hear all sides of the story. >> even the most unpopular and vilified parties have a right to representation and that's considered the lawyer's responsible. >> seidel is taking the case free of charge. he would not talk about bergdahl's relationship with the family. >> on or off the record? >> certainly on the record. >> michelle thank you. >> thank you. it's 7:19. ahead on "cbs this morning," we'll check headlines from around the globe.
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>> announcer: this national weather report sponsored by disney's "planes: fire & rescue" in 3-d this friday. inside the human toll from the new immigration crisis. one boy spent eight years cheering for the minnesota vikings before being deported. now he's fighting for his life.
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>> do you live every day with a sense of fear about what happened to your father might happen to you? >> i wake up every morning and hope that it's not going to be my last day. >> manny bojorquez reports from el salvador with a boy desperate to return to america. the news is back in the morning on "cbs this morning." stay tuned for your local news. >> announcer: this portion of "cbs this morning" sponsored by toyota. let's go places. ...and a pegasus. and why is she strapped to the roof of my rav4? well, if you have kids... ...then you know why. now the real question. where's this thing going in the house? the rav4 toyota. let's go places. with psoriatic arthritis, i had intense joint pain that got worse and worse. then my rheumatologist prescribed enbrel.
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a new video reportedly shows a 240-foot sinkhole in siberia. they say it's not from a meteor. there is speculation it may have been left by an underground gas explosion. an explosion is now planned to solve this deep mystery. >> welcome back to "cbs this morning." coming up this half hour russia's listening post could be reactivated. a deal with cuba may put thousands of spies just offshore. plus drama at saechlt rescued by the coast guard. some passengers had to climb ropes to get out. that's ahead. >> time to show you some of this morning's headlines. the "washington post" says the acting chief is putting a price tag on fixing the crisis.
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he wants $17 billion and additional staffers are needed to improve conditions. >> the "san francisco chronicle" says apple may have to refund $400 million to customers. it's all part of a proposed settlement after lawsuits claim apple conspired with five major publishers to raise the price of the ebooks but apple hasn't done anything wrong and they're appealing. >> the "los angeles times" looks at why a federal judge has ruled that the death penalty is unconstitutional. most will never be skrulted violating the ban on cruel and unusual punishment. here's a huge story getting a lot of attention on the new york times. rupert murdoch put time warner on his media wish list. he offered $80 billion for the communications giant. time warner said no. it would have been the biggest media merger in the decade. no talks are scheduled but he
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may make another offer. >> the academy award-winning director ron howard wants to examine how beatlemania gripped them. interviews inclul paul mccartney, ringo starr and yoko ono ono. ono. i'll take two tickets please. >> they high light the pearls of the journey but many young immigrants say they know the dangers. they believe the risk at home is greater. manuel bojorquez travelled to san selva door the capital of el salvador, to see why thousands of people are escaping their homeland. >> good morning. there are neighborhoods in this country even police will not enter at night. the streets are controlled by matas or gangs.
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one teenager told us the threats come daily. >> i don't even go inside my neighborhood because i'm scared that someone might do something. >> reporter: 16-year-old raul says the impulse to head north starts here. the gang infested streets of salvadoran neighborhoods. >> here if you don't do certain things, your life is going to end anyway and it's better to try than to just stay in and die. >> reporter: the threats come from gangs fighting for turf in the drug trade and looking for new members just like raul. >> in my neighborhood a couple of days ago they already killed like two or three guys that are my age because they didn't want to join them. >> his life wasn't always this way. he loved in st. paul minnesota, for eight years. his dad only had temporary
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custody. then he was deported. hi father arranged to have him return to the u.s. >> he knew if i make it it's going to be a thousand times better than for me to stay here. >> but he was caught in mexico and sent pack only to realize the threats against his father who owned a business and was a target for extortion had worsened. >> suddenly we find my dad dead. it's really horrible because i was the first person to go find him that way. >> he found his father shot and left in a field. >> i cry a lot at night because i remember him, you know? he was the one that taught me everything i know. >> do you live every day with a sense of fear about what happened to your father might happen to you? >> i wake up every morning and hope that it's not going to be my last day. >> you're not really living your life if every moment you're afraid you're going to die and it's a fear that's tangible in
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my eyes when i see them. >> reporter: elizabeth kennedy, a u.s. citizen has lived there for month months. she has researched why they're leaving. she said more than 60% say the threat of violence is the number one reason. >> until they're not afraid of their life until they're not afraid to go out on the streets people are going to keep migrating because it's a human instinct to survive. >> reporter: he's now the family bread winner but his sights remain on the united states. >> it seems like you'll always have a desire to be there. >> i will never be, you know at peace with myself. that's something i want to realize in one way or another. >> reporter: since october of last year more than 13,000 minors from el salvador have been detained by u.s. border control. more have fled from honduras and
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got guatemala for different reasons. >> it really puts it in perspective. what a hard choice. join a gang or we'll kel you. no wonder they want to come here. >> and you lose your father and find him. >> the instability of your neighbors. their problems becomes your own. he put a human face on that issue of the drug problem and what it means for the u.s. >> nicely done. >> good piece from manuel there. meantime russia may be reopening a soviet era base in cuba. it was once used to spy on the u.s. during the cold war it was part of the largest intelligence operation outside moscow for gathering radio communications. jan crawford is in washington with the kremlin's latest ma nurchlt good morning. >> good morning, margaret. it now appears russian president
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vanilla vad mer putin is applying some pressure of his own. he reached a provisional agreement to reopen a cold era war spy base while visiting cuba last week. the base is located in lourdes, 150 miles from florida. it was established by the soviet union after the cuban missile crisis brought both nations as close as they would come to the brink of war. >> our resolution will come to a prompt dismantling and withdrawal withdrawal. >> the base was opened from 196 p to 2001 and was a very substantial facility at its peak with about 3,000 people. >> as chief of the human armed forces in the 1990s castro boast thad 75% of russian intelligence on america was gathered from the small island
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nation. in exchange for russia's return to the base cuba will be rewarded with up to $32 billion of debt relief. news of russia's plan to reopen the base comes at a time of tense russian/american relations and coincides with president obama's announcement for more sanctions against russia for refusing to curb separatist violence in ukraine. >> we have to seek concrete actions and not just words that russia in fact, is committed to trying to end this conflict along the russia/ukraine border. >> reporter: at the time of its closing the cuban base was an expensive venture for a russian government looking to cut costs. that's why reopening and reinvesting in the aging facility is largely being seen as symbolic. >> it's a way to demonstrate to the united states that from a russian perspective, if the united states continues on the course that it's on in dealing
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with moscow, the relationship may return to what it was like at the time that that base was built. >> now, russia's return to the spy base in cuba may not draw an immediate response to the white house because the u.s. has been under criticism of its own from the international community for its spying ventures in europe. gayle? >> got it. thank you, jan. passengers on a gambling boat did not know they were rolling the dice. and tomorrow -- >> reporter: i'm carter evans on catalina island. i'm swimming in a cove full of leopard shorts. coming up on "cbs this morning" we'll tell you what these robots and white sharks are teaching us about swimming in the santa monica bay.
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passengers stranded on a casino boat are back on solid ground this morning. their ship got stuck off the coast of savannah georgia, on tuesday night. the boat left the port of savannah just hours earlier. it ran aground near taibbi island. more than 120 people were on board. the coast guard had to use a helicopter to rescue four of them. >> long before these rescued gamblers returned to shore their luck had run out. 9 passengers had climbed aboard the "escapade" for the casino's maiden voyage. off the coast of savannah the three-story ship got stuck on a sand bar. >> maybe an hour into the gaming we were sitting at tablend just felt a big sudden jolt. >> reporter: five attempts to
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free it failed and a five-hour evening cruise became a nearly full day ordeal. >> you head older people disabled people. they were on the floor. i was sitting at a stool at a table trying to hold my head so i could pray. >> it got stuck too shallow. passengers climbed into smaller boats which ferried them to the cutters and then they had to climb ropes to get on board. one passenger described it as a fear factor moment. no one was hurt. >> we ate crackers and drank water because we ran out of food on the boat. that was fun. >> it's hard to think everything's going to be okay when you feel a shift in a boat that's already leaning and you know the only thing surrounding that boat is water. >> reporter: we reached out to trade wind casino cruise the
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"escapade's" owner but have not heard back. we were told the sat bars wither not on the nautical charts. but we were told the plots had malfunctioned. what are the the faa says commercial drones are illegal, so why did one get invited to a wedding by a man who oversees the faa, huh?
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packages to pump boxes to the incorrect almond portions at the cereal breast fast bar to diet pepsi coming out of the pepsi bar. fascinating. apparently even at the cia sodas go undercover as other sodas. >> that puts it all in perspective. >> see, they do have something to complain about over there, lunch. a man admits this morning his wedding video may violate faa rules. he used a drone camera last month to take pictures from above. the faa does not allow drone flights for commercial purposes. a different photographer challenging that ban in court, maloney spokesperson says under the law, quote, this is an extremely grey area. maloney sits on a subcommittee that oversees the faa. >> interesting though. >> deep shade of charcoal over here. this morning florida
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it is thursday july 17 2014. welcome back to "cbs this morning." more real news ahead including a story of survival. how a stranded hiker lived in the wood for days with a broken g leand no food. first at 8:00. >> a group of bank robbers led officers on a 45-minute chase. >> oneit wness said he heard five minutes of nonstop gunfire. >> two suspects and one hostage e ar. dead ep>> rr:orte we are hearing report this morning by an israeli official that there will be ase ceae-fir tomorrow. >> vladimir putin with the newest round of economic sanctions says they're driving relations to an impasse.
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>> a state of emergency is in effect for all of oregon and opartfas whington state. >> republicans want to speed up deportation. democrats want to put on the breaks and the white house is caught in the middle. >> since october more than 13,000 minorsm fro el salvador have been detained by u.s. border support. >> if i make it it's going to be a thousand times better in the united states. >> passengers on a gambling boat did not know they were rolling the dice. >> we were sitting at a table and felt a big sudden geologist. >> pope francis -- >> he's now thinking about lifting the celibacy requirements for priests. >> announcer: today's "eye opener" at 8:00 is presented by comfort inn. >> i'm charlie rose with gayle king and margaret brennan. norah o'donnell is off. bank robbers left homes and cars
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riddled with gunshots. the suspects fired assault rifles at police during a 45-minute chase. they used three female hostages as human shields. >> when the shooting stopped one of the women was dead. two other hostages were hurt but survived after being thrown out of the getaway vehicle. two of the suspected bank robbers were killed. the third is in a local hospital this morning. reports this morning say israel has agreed to a cease fire tomorrow along the gaza border. hamas and his allies inside gaza have not confirmed that. the fighting was supposed to pause this morning for a five-hour humanitarian truce but they fired mortars from gaza. despite that they filled the streets for the first time since the conflict began ten days ago. the teenager who says soldiers beat him is back home
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in florida this morning. he arrived at tampa international airport last night. he told reporters he'll never thing of freedom the same way again. he was arrested two weeks ago in a protest over the murder of his cousin. the killing was in retaliation of the murder of three teenaged teens. he needed stitches. he was ordered to stay nine days under house arrest. his family denyies he was involved in any violent protests. greg h1n1 was trebing through the sequoia kings national sierra park when a boulder crushed his leg. he used hiking gear to dress his leg and he dragged himself eating moths and crickets to stay alive. he crawled another mile before rescuers found him. hines says he plans to hike
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again one day. this morning environmentalists are racing to rescue delicate corals off miami. the underwater reefs are being threatened by a project at the port of miami. that's where vicente arenas he's on a boat. >> reporter: good morning. the army core of engineers is dredging the port of miami. they're making room for super tankers that are going to start passing through here next year. there's a problem. underneath the surface there are coral reefs being put in immediate danger. >> there's a color radiant -- >> reporter: a few miles off the coast of miami, florida, marine biologist is fighting to save what most people can't even see. >> the entire health of the ocean is dependent upon corals and coral reefs. >> reporter: ford says corals like these locate 25d feet below the surface are endangered.
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they're being covered in silt turned up by massive dredging machines nearby which the core of army engineers is using to clear the way and make way for massive container ships. does it threaten them? >> it has. they've colonized the shipping channel. >> reporter: it's estimated that more than 90% of the original coral has already disappeared. the remaining corals found in these waters are extremely resilient making them more important for researchers around the world. >> you can take these corals and transplant them back out to the coral reef where we can regrow the coral reefs that have been in decline. >> reporter: the director says the expansion project violates the endangered species act. >> miami is going to pay the price ultimately with a dead reef when the army corps leaves town. >> reporter: they responded saying we will continue to use
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the best science engineering and technologyies available to minimize impacts to the human and marine environments. the organization has moved over 300 safeties to safety but with the blasting phase of the project scheduled to begin in october, ford is racing to rescue even more. >> if corals and korlgcoral reefs collapse, we will most certainly see a collapse of other ecosystems in the ocean and populations of fish in decline. >> reporter: ford's group expects to go dierching once again this weekend. meantime the dredge ships are expected to be working here until next summer. >> you know what this reminds me of? how extraordinary and beautiful this planet is and how many interesting things there is about it. >> i hope their work pays off. we don't want to lose that. a video shows a cleveland police officer changing pace saving a life. the officer's body camera showed
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him surviveing a the-year-old. he was not breathing when they pulled him out of the water. the officer and the aunt both performed cpr. the boy made a full recovery. >> you feel grateful the officer knows what he was doing. michael sam has not played a minute in the nfl but he's already an espy award winner. he received the arthur ashe courage award at the ceremony. sam is trying to become pro football's first openly guy player. he spoke from his heart as he received the honor. >> finally to anyone out there, especially young people they don't -- feeling like they don't fit in and feeling like they would never be accepted please know this. great things -- i'm sorry. great things can happen when you have the courage to be yourself. thank you and got bless. >> michael sam. a lot of people cheering for
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michael sam. it is very courageous what he's done. i think the influence that he will have on other people is really nice. >> and he's already having that influence. it's going be a great to watch him. >> you're right. >> ahead on "cbs this morning," taxi drivers just kicktaking their image on a >> announcer: this morning's "eye opener" at 8:00 sponsored
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by comfort inn. truly yours. we told you about the phone call that rocked the cable giant. hu tears question. is it time for you to cut the cord? a lot of you say yep it is. nicholas thompson is in our toyota green room. he'll show you the best alternatives and tips to cut down your cable bill. that's ahead on "cbs this morning."
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okay. we liked to disconnect. wliekd to disconnect please.
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>> so i why is it you don't want faster speed. help me why you don't want faster speed. >> help me understand why you can't just disconnect us. >> we first heard that phone call yesterday. a couple trying to cancel their comcast service, but a representative stood in the way. the call sparking a new conversation about cable companies and whether it is time for viewers to cut the cord. >> a lot of people are saying yes. more than 7.5 million households canceled their capable in 2013. that's up from about 5 million homes in 2010. nicholas thompson is the editor of the website for 2014. welcome back. >> good morning. >> that conversation was so ill tating and yet so relatable. the guy on phone said it's my job to have the conversation that you keep the service. the cable company does whatever it takes but he went above and beyond the call of duty. >> he acted absurdly.
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the reason why this resonated and got spread all over the internet. customer service at the cable companies is absolutely terrible infuriating and awful. that's because of their monopolies.- they don't have to compete. they don't have to win us over. we have to buy their services and they don't treat us well. >> and they know that. >> they know that. >> they can't be thrilled by this publicity. >> this is not a good week for them but it's not going to lead to more regulation that leads to more regulation cable industry. >> if more and more people look at cable television and figure out how much it costs, the deepakaging of it, they're going to shift and that's part of the reason that cable coverage has been going down. >> right. there are a lot of people cutting cords. one thing to remember is they provide both your internet often for work purposes and your television. you can cut off the cable sufss but you still have to deal with it. there are all kinds of things you can do.
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you can watch a lot of shows through hula through your roku box, you can get a digital antenna. you can reduce the amount you pay. pay for internet and add on services. >> you were talking about lack of regulators. there's no one in there defending the customer. >> right. >> is that to change? we keep hearing p the cable providers getting bigger and bigger and possible time warner deals, possible comcast deals. >> if you looks at internet speeds we're about 30th or 40th in the world. that's terrible for the that has spurred it. >> we're that slow. >> because of policy failures. we've not enforced best policies. in fact even yesterday there was the ability to make competition even worse.
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our government has let us down on this. that's why our internet is so slow and it seems like we're going to continue in that direction as there are more mergers. somebody will reverse it some day, we'll get good policy but there are not a lot of signs with it right now. >> with respect to the services and phone calls do you believe the attention that's come to this will change policy by comcast? >> yes. this will probably change comcast's policies if ar short while. they're going to tell their reps you need to keep our customers but please do not abuse them. i'm sure there's been an abuse they don't want their voice to be spread on the tech nomy blog. i think the service will get temporarily better but there are limited problems. >> you say negotiate your bill. >> this is one thing you can do. you can call your cable company. they have a whole bunch of
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options they haven't told you about. if you think you paid too much, you can bargain them down. >> this is a good week do that. >> thank you, nicholas thompson. jason segel's new movie is called "sex tapes." it's about a couple who tries to spice it up in their marriage ten years in. >> announcer: this portion of "cbs this morning" sponsored by mercedes-benz. some of the most advanced vehicles on the road today. [ male announcer ] if you can't stand the heat get off the test track. get the mercedes-benz you've been burning for at the summer event going on now at your authorized mercedes-benz dealer. but hurry offers end july 31st. share your summer moments in your mercedes-benz with us. you read the labels on the foods you eat - but do you know what's in your skincare?
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taxi companies in seattle are fight back this morning against ride sharing services like uber and lyft. we're shown how cabbies are taking a low tech approach to solve a hayigh-tech plan. >> these taxi drivers are getting a crash course in taxi service. >> we're really trying hard to change our image and give much superior service. >> they're learned,000 better connect with their fare paying passengers everything from driving more safely to handling complaints. you could say the class is an admission by the taxi industry that they have an image problem. there was an investigation conducted earlier this year on hundreds of complaints on the city's cabs in 2013. among them speeding running
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red lielts and illegally refusing short trips. they're getting superior service at app-based companies like uber and lyft. customers are not supplying posted to tip but they're to rate them after they drive. while initial cabs put a wall between their drivers and passengers, ride sharing companying are trying to break down barriers. >> you hop in give your driver a fist bump meet somebody in your community and you have a great conversation. >> reporter: it's made ride sharing apps so user-friendly by fighting back with their own apps like taxi map. >> it enables customers to not only have all the conveniences but to know the vehicle is insured, that the driver is
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background checked and the vehicle is in expected. for now cab drivers hope this charm offensive will put them at the top of the class. >> it's our training that really, i think, puts us over them, over their service. >> reporter: for "cbs this morning," ben tracy, los angeles. >> yep. i say charm and friendliness works every time don't you? >> mm-hmm. >> don't you? >> absolutely. >> i'm hooked. ahead, an american classic finds new ways to fit. >> reporter: i'm john blackstone at the headquarters of levi strauss. the company that invested the riveted blue jean 141 years ago is still looking to the future. we'll go inside the i'm experiencing. you start out young and hot and it brings you together because you have such grainge chemistry, you love each other and 10 15 years into the relationship when kids and the realities o of
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life, the min ush yautia comes into play. >> you think it's 10 or 15 years? >> yeah. sometimes sooner yeah. >> and so that's how the movie begins and then they decide to do the sex tape and it's off to the races because it's accidentally sent out on the cloud. >> they're telling us to put all of our personal information to. they didn't choose to call it the vault. it's a cloud. all of a sudden it starts raining your contents. >> i started writing this at a time when they were transferred everything to this cloud, this ubiquitous thing that nobody knows what it's about. i was trying to think what your not just order your drinkss from the refreshment stands you can command your own play back command the ram rah. >> reporter: for levi it doesn't stop at the stadium.
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burg was brut in three years ago. >> reporter: the company's been around for a while but it has to keep up with the fashion. >> we have a generation of 20-year-olds where we didn't hit the fashion trend. innovation is critical to our future. >> reporter: at the research and development lab named eureka they're designing jeans for 2015 and using that design to give jeans that ware pattern. denim is aged with laser beams, washed in ozone gas.

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