>> axelrod: tonight severe weather on both coasts. the northwest braces for another wave of heavy rain and damaging winds. northeast digs in for a third straight week of heavy snow. eric fisher and carter evans have the coasts covered. isis claims u.s. hostage kayla mueller is dead, but with no evidence, her parents try to stay hopeful. reports from charlie d'agata and juliana goldman. eyes on the streets-- vinita nair on the growing number of businesses sharing their surveillance cameras with police. ♪ how many roads much a man walk down ♪ >> axelrod: and bob dylan's school of rock is in session. at his star-studded salute he provides a lesson in shutting down his critics. >> critics say i can't sing, i croak, sound like a frog.

captioning sponsored by cbs this is the "cbs evening news." >> axelrod: good evening. i'm jim axelrod. groundhog day was monday, but for the people of new england it must feel like groundhog month. for the third time in the last three weekends, they're looking at a forecast for a major winter storm. boston is expecting up to another two feet of snow by tuesday. and they're not entirely sure where they're going to put it all, because that would make six feet in just the last 16 days. let's bring in eric fisher. he is the chief meteorologist at wbz-tv, the cbs station in boston. eric, how much more can new england take? >> jim we are waving the white flag in new england unbelievable snow totals. four feet in boston in the last two weeks alone and we'll be measuring in feet again. the next storm sliding in, steadiest snow sunday and monday, and it will be impacting new york state and much of new england with more heavy snowfall. there aren't many places to put that additional snow.

it is streaking out of canada. a couple of areas nearby boston could see up to to tweet before all is said and done. we are in historic territory here. the other issue is more cold coming next week. wel-below-average temperatures, maybe the coldest air of the season by the end of the week. while all this is happening, look at the rest of the country. it's spring fever 60 up to rapid city, south dadakota, 60s do washington d.c. so warmth in other areas of the states. >> axelrod: eric fisher with the storm forecast on both coasts. eric, thank you. heavy rain in california and the pacific northwest eric was just telling us about is much needed. san francisco had gone 43 straight days without rain until yesterday. but as carter evans reports, it comes with a heavy price in terms of flood and wind damage. >> reporter: this was a 90-foot pine tree in the

berkeley hills east of san francisco, blown down by powerful winds up to 50 miles an hour. ken renworth says his neighbors were lucky. when you went back there and looked at it, what did you think? >> oh, it was incredible. i mean it's a huge tree, and the roots failed. it's scary. >> reporter: while northern california got pounded with up to four inches of rain, the wind did the most damage uprooting dozens of trees and bringing down power lines. over the past 24 hours, more than a quarter million people were in the dark. electricity was restored for most, but flights are still delayed in san francisco. the national weather service didn't expect much snow from the storm, but the squaw valley ski area got 15 inches. it caught drivers off guard. >> the weatherman told us there wasn't going to be any snow so that's why we came totally unprepared. >> reporter: for many throughout west, the massive storm was more than an

inconvenience. in washington, west seattle seven inches of rain caused the duck bush river to overflow. at least eight people had to be rescued from their flooded homes. >> wow, this is more than we've ever seen. >> reporter: and there's more to come, which worries residents like nicole black. >> this is only the the beginning of things getting worse. if this rain continues like it's projected to, everybody here needs to get out and we need to make sure these banks don't fall. >> reporter: another storm is expected to hit tomorrow morning, but california is in the midst of a historic drought, so they welcome the rain here, but, jim they just don't like to see it all at once. >> axelrod: carter evans in san francisco, thank you. now to the american woman who has been held hostage by isis, kayla mueller. isis claims mueller was killed in an air strike carried out by jordan, but the u.s. says there is no evidence of her death. charlie d'agata is in amman tonight. >> reporter: whatever the fate of u.s. hostage kayla mueller there was no let-up in jordan's bombardment of suspected isis targets. the u.s. military released this

video showing jordanian air strikes hitting weapons depots and isis training sites. jordanians called isis claims its air strike killed kayla mueller criminal propaganda. pentagon officials told us there were no indications that hostages were being held there. isis has lied before. jordanians were led to believe their pilot, muath al-kaseasbeh was alive after isis offered a prisoner exchange last week. abu mohammed maqdisi, a former isis ally only recently freed from jail had tried to help free the pilot. "one of the men i was in contact with was lying to me," he said. "they had killed the pilot. it turned out he was just a liar." the director of jordan's center for strategic studies dr. musa shteiwi told us the only way of reaching isis is through trusted side channels

>> reporter: they have people on the inside. >> they have people on the inside. >> reporter: people that they trust. >> they have historicalitize. >> reporter: since the burning to death of the jordanian pilot and the payback that followed, any trusted ties jordan had with isis have been severed. and although isis showed that flatepped building, there's been no further evidence to prove kayla mueller died in that air strike. charlie d'agata, cbs news, amman, jordan. >> axelrod: in prescott, arizona, kayla mueller's parents are not giving up hope. juliana goldman has more on who their daughter is and how she was captured by isis. >> reporter: making a public plea carl and marsha mueller

said they're hopeful kayla is still alive. in a statement they wrote: >> another non-negotiating country -- >> reporter: they were referring to an isis video part of a propaganda series referring to the british journalist still being held. >> i have a selection of e-mails between the islamic state and families. >> reporter: he goes on to quote them directly, and it's among the communications they had with isis over the last 18 months working to free their daughter. >> i am in solidarity with the syrian people. >> reporter: 26-year-old kayla mueller was taken in aleppo, syria, on august 4 2013, leaving a hospital run by doctors without borders. she had arrived the day before from turkey with her boyfriend who the medical aid group said air force technician contracted to perform repairs at the

facility. they weren't expecting him to bring a friend. the two spent the night, and the next day the charity said it organized transportation to the aleppo bus station from where they were to depart for turkey. they never arrived at the bus stop. her boyfriend who hasn't been identified, was released some months later. it wasn't until may of 2014 that kayla's parents received their first contact confirming her captivity and that she was still alive. then in early july, u.s. special operations forces launched an unsuccessful rescue attempt to save western00s near raqqa. they didn't find anyone, but according to a u.s. official familiar with the operation evidence collected at the site included strands of hair believed to be from mueller. in august, the world watched as isis began releasing video showing the gruesome killings of its western hostages. a few months before she was kidnapped, mueller gave an interview to a local paper in arizona. she explained why she was helping syrian refugees.

>> reporter: mueller had been in turkey since december 2012 working for two different aid groups helping syrian refugees. it's unclear if she was working for any of them when she was captured, but, jim at this point, that august 2013 trip is the only known time she went into syria. >> axelrod: julianna, thank you. in tense negotiations in munich this weekend, western leaders are divide as to how best forge peace in ukraine. despite early statements from the u.s. that would now the rule out sending arms to the european communityian government german chancellor angela merkel expressed skepticism saying the conflict could not be resolved militarily. transasia is retesting all of its propeller jet pilots following this week's deadly

crash. pilot error has been cited by investigators as one cause of the accident which killed at least 40 people. three days worth of flights have been canceled to accommodate the test. the measles outbreak that started in disneyland in december is not slowing down. the total is up to at least 155 cases now in 16 states. the latest to join that list, new jersey. the debate over measles vaccinations have been spirited, to say the least and as jericka duncan shows us, in some places it's become downright nasty. >> i think it's ridiculous we can't discuss a public health matter that impacts children on a parenting web site. >> reporter: in a skype interview, heather crisp paley told us she used to be a member of the online support group mommy to mommy but recently she was kicked out. >> i feel like i didn't just talk about it but protest that it was a banned subject. >> reporter: since january 21, the mere mention of measleses and vaccinations on the mommy 2 mommy web site has been prohibited. amy hermy started the l.a.-based

group made up of more than 17,000 moms. she said she took down the nasty messages and images like this that were once posted on the group private facebook page. now there's a bright red reminder when members long login that reads "because of all the grenade launching from both sides, vaccinations, measleses shots, and all other vaccination-related discussions are not permitted in mommy 2 mommy. anyone posting about these topics will be removed from the group." >> since the measleses outbreak at disneyland, we actually started seeing group hatred like i've never seen before. i saw people start to threaten each others' lives. i saw live death threats. i saw people suggesting that other members take a bag of dog feces and throw it at other people's houses. >> reporter: what is it about this particular issue that has mothers so angry? >> i think the vaccination is one is an interesting one because people feel that, you know, if vaccinations are not taking place it puts their

loved ones in jeopardy. >> reporter: she says there are other forum where's anything goes but here, there are limits. >> if you're threatening the well-being of someone else or resorting to name calling or mom bashing so much so that other people are becoming uncomfortable, i reserve the right to ask you to leave. >> rep doesn't know when she will lift the ban. jim, she said she has received more positive comments about the ban than negative. >> axelrod: after several days of controversy nbc news anchor brian williams announced he will be taking a leave of absence from the anchor's desk. earlier this week, williams apologized for saying he was aboard a helicopter forced down by enemy fire in iraq when he was not. in a statementitate taid, williams said: he does say he will return. more business owners are owners are turning

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>> axelrod: two cops in philadelphia were charged this week with assault following a beating that was caught on a store surveillance camera. the man on the ground is a 22-year-old. initially he was charged with assaulting the police, but those charges have now been dropped. the officers sean sean mcknight and kevin robinson, have also been suspended from the force. the use of private surveillance cameras in police investigations is growing, and baltimore is one of the city's leading that trend. vinita nair has the story. >> reporter: 10 years ago this part of west baltimore lived up to its reputation. >> back then, the drug activity was open-air market. >> no, "no man. >> reporter: the neighborhood, made famous by hbo's gritty crime drama "the wire," became synonymous with gang activity and violence, an image that bakery owner james hamlin has

said has been hard to shake even as the area has improved. >> perception is not the reality but as you know perception is the reality. so the whole idea is to change that. >> reporter: which is why hamlin says he signed up for a new program that allows police to use footage from his shop's private security cameras. >> these are the different cameras that we have. >> reporter: hoping better surveillance will deter crime and help revitalize his street. >> the idea was to make folk understand that we can bring business back to pennsylvania avenue, and it can be safe. >> reporter: baltimore already has 700 security cameras across the city. it is one of several major u.s. cities, including houston chicago, and new york, that has been steadily ramping up its surveillance system. >> we cannot have a police officer on every corner and we also know when we have cameras it gives us the ability to multiply the forces out on the

street. >> reporter: mayor stephanie rowellings blake, says the city's community partnership has the potential to quadruple the size of the network. participation is completely voluntary. police cannot access the cameras remotely, and owners can say no any time. the american civil liberties union calls it little brother surveillance and says the involvement of private citizens actually provide insulation against government abuse. >> feel better, all right? >> eddie lewis has owned this pennsylvania avenue hardware store for 18 years. all 24 of his security cameras are registered with police. >> i hope they can, you know, use my cameras and anything else i got to help, especially if it's helping to keep the community safe. it may save a life. you never know. >> reporter: since its launch in october, 26 people have signed up for the program adding 178 cameras to the streets. vinita nair, cbs news, new york. >> axelrod: bruce jenner, the gold medal olympian turned

reality show star has been in plenty of headlines recently. this afternoon one more. jenner was involved in a three-car crash in malibu, california. one person was killed. jenner was not seriously injured. up next, suggested gratuities are on the wise. we'll be discussing the changing tippography. my feet hurt so bad. it felt like hot pins and needles coming from the inside out of my skin. when i did go see the doctor and he prescribed lyrica it helped me. it's known that diabetes damages nerves. lyrica is fda-approved to treat diabetic nerve pain. lyrica is not for everyone. it may cause serious allergic reactions or suicidal thoughts or actions. tell your doctor right away if you have these new or worsening depression, or unusual changes in mood or behavior. or swelling, trouble breathing rash, hives, blisters, changes in eyesight including blurry vision, muscle pain with fever, tired feeling, or skin sores from diabetes. common side effects are dizziness, sleepiness, weight gain and swelling of hands, legs and feet.

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cab ride? tipping etiquette is getting a lot more complicated these days, thanks to technology which seems to be surrounding us with suggested tips at the point of an ever-widening range of purposes. cbs news business analyst jill schlesinger is here. and i guess we would call this tip creep. >> reporter: yes, and i encountered this personally. i took a cab ride in d.c. a couple of weeks ago. $8 fare and up on the screen comes three options a $2 tip. 25% tip. then i could do a $3 tip, or a $4 tip a 50% tip. the new york city taxi and limousine commission found when they looked at cash tips, 10% tips. credit card tips over 20%. and i think we've encountered this in a lot of stores. people are using ipads and iphones with their applications, up on the screen comes comethe three choices and you feel you have to pick one of them. >> axelrod: this is a system that seems to be almost preying on a customer's sense of guilt.

>> and it has really evolved. folks at the emily post institute say when you went to a deli or cafe, people wouldn't tip. they had no suggested tip and then it was really 15% or 20% in a restaurant or bar but i think it does prey on that guilt. its up on the screen and maybe we're too lazy to figure out 10 or 15% but we tend to push the. button to alleviate the guilty. >> axelrod: when you go to a restaurant, tipping is sort of built into the system. what can you do about that. >> reporter: this is interesting. there are some restaurants where people are getting paid better, they're getting some benefits in & in those restaurants they're saying no tip, they're going to include service instead kind of like their european counter-parts. it's not widespread yet but i think we have to take tipping into our own hands and reward good and not so good. >> axelrod: thanks for the tip. jill schlesinger, thank you. still ahead, bob dylan answers his critics with an epic speech when we come back.

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bruce springsteen, neil young jackson broan, and john mellencamp were among those who came out to salute bob dylan while raising money for the music cares. but it was the 73-year-old legend himself who stole the show. after being introduced by former president jimmy carter, dylan who spent decades honing the image of a reclusive reluctant super star, delivered his longest speech ever. >> critics say i can't sing, i croak, sound like a frog. ( laughter ) >> axelrod: dylan had a few things to get off his chest and spent much of his 40-minute speech lightning his load. >> critics say i mangle my mel disease, render my songs unrecognizable. oh really? >> axelrod: he took shots at songwriters who he said never liked his work, including jerry lieber and mike stoarl, who wrote some of elvis presley's early hit. >> because i didn't like their songs, either. ( laughter )

yakety,iac don't talk back. charlie brown is a clown novelty songs. >> axelrod: but bob dylan didn't spend all night settling scores. he thanked artists who made his songs his the bird, the turtles, sciony and cher. and he praised jimi hendrix johnny cash, and joan baez,. >> for her kind of love and devotion i could never pay that back. >> axelrod: how is their for the times are achanging, dewar this big week, he gave only one interview. not to "rolling stone." dylan spoke to aarp magazine. later on cbs "48 hours." for now i'm jim axelrod. and for all of us here at cbs news, thanks for joining us and good night. captioning sponsored by cbs captioned by media access group at wgbh access.wgbh.orgxñaó5ñ

americans, humanitarian worker in syria still unknown tonight. hello, everybody, i'm bruce johnson. welcome to this 7:00 edition of wusa9. still more questions than answers tonight about the fate of an american humanitarian worker this evening. isis claims kayla mueller was killed in a jordanian led air strike. u.s. officials say there's no evidence to support that claim. wendy gillete parents are hopeful that kayla is still alive. >> friends and family of 26- year-old, kayla mueller still don't know if she's alive. isis claims a jordanian air