captioning funded by cbs captioning funded by cbs good morning. today is thursday, november 5th. welcome to "thcbs is morning." the united states and britain say an isis bomb may have brought down a russian jetliner. >> donald trump goes to work on "saturday night live." outside, protesters demand to have him fired. only on cbs, the uber passenger caught on camera beating a driver says he's ashamed at what he did. we begin this morning with a look at today's "eye opener." your world in 90 seconds. si> we believe there is a gnificant poilssibthity ere was an explosive device on the plane. >> britain points to a bomb as the cause of the russian jet crash. >> a source tellsbs cs newit

could have been a bomb but it could could be a catastrophic mechanical failure as well. >> hey, ho, ho! >> donalumd trp is suspected to host "saturday night live." the protests are getting louder. >> what can i say? i'm the absolute best. what can ic" say. >> reporter: >> investigators say joe gliniewicz staged his suicide haand old sten thousands of dollars from a youth program. >> mortgage payments, gym memberships, adult websites. a carnlifoolia clege campus, a male student stabbed two students, a faculty member and a construction worker. he was shot and killed. >>hris stapleton. >> chris stapleton! >> well, there is probably a party tonight. >> air traffic waser intrupted at san diego airport and the gunman surrendered.

>> she sprang into anctio chasing down. >> an attack at a drive-thru. >> all that matters. >> the failed pro legalization in ohio has drawn criticism about growing pot with aco mast named buddy. i think we actually have a picture of buddy. there he is. >> on "cbs this morning." >> i need a car. >> i'll be right with you. >> look. i need a car really quickly. i'm being chased by a number of of assassins. >> we all have things to do. ♪ announcer: this portion of "cbs this morning" sponsored by toyota. let's go places. ♪ "cbs this morning," charlie rose is on assignment and norah o'donnell is off today. we are in very good hands.

anthony mason is with us and chris johnson is also with us. glad you're with us. >> thank you. a russian plane crash investigators believe it may have been caused by a bomb on. u.s. intelligence intercepted messages from isis members talking about bringing down the jet. a top british official calls a bomb explosion a significant possibility. >> u.s. government security professionals will meet today to discuss ways to enhance aviation security. the disaster killed all 224 people on board the plane after it took off from sharm el sheikh. allen pizzey is in cairo where investigators are pushing back that terrorists caused the crash. >> good morning. >> reporter: here in cairo, the egyptian civil aviation authority insisted this morning, its airport security is up to international standards and they said there is no evidence yet to support the bomb theory. the startling admission that tied into claims of responsibility of an isis affiliate were spelled out to

the end of a special meeting of the british cabinet's crisis committee. former secretary philip hammond didn't mince words. >> we looked at the available information available to us, including intelligence, and we have concluded from that that there is a significant possibility that the russian aircraft was brought down by an explosive device on board. >> reporter: new video reportedly taken shortly after the crash shows smoke rising from the wreckage and egyptian ambulance workers on the scene. officially u.s. intelligence agencies declined to speculate on the cause in order to not to prejudice the ongoing investigation. off the record, u.s. intelligence sources have told cbs news they are leaning toward the bomb theory and basing it on a chatter evidence from social media. a tracking website showed the plane plunging at the ground at 300 miles an hour. if there was a bomb, wreckage and bodies will provide the evidence. aviation consultant danny kelly

say. >> there is going to be certain types of markings on the body and there is going to be certain things, certain types of markings inside the airplane that would show that there was, if you will, an sternal explosion. those two things can readily be discovered at the scene if the people know what they are doing. >> reporter: russian investigators say they are wrapping up their search of the crash area. experts analyzing the data from the flight recorders may have as much of another month to do and not saying anything about a bomb or anything else. anthony? >> allen pizzey in cairo, thanks. cbs news senior security contributor michael morrell is a former cia officer. >> we know there was an explosion based on the heat flash that was picked up by the satellites. we know isis has taken responsibility now two or three times. we know that there is chatter

among is members saying, hey, great success for us, we brought this plane down. and we know that isis was thinking about bringing down a plane, wanting to bring down a plane so we know all of that. but the chatter is not specific. the chatter does not give you any confidence that these guys who are actually talking know anything about the plot or know anything about putting a bomb on a plane so we need to be cautious. >> what more do we need to know? >> we need bomb fragments or bomb residue from the wreckage, or we knee intercepted communications of senior isis official who would be have na position to know what they did, or people involved in a plot and talking about specifics about how they did it. we need one of those two things. >> the british government is taking this very seriously. in fact, they suspended flights to sharm el sheikh. >> it's an abundance of caution, i think. i do think they are overstating the possibility of a bomb at this point. look. there is a possibility it was a bomb, right? i would not say there is a

strong possibility. >> okay. if it was a bomb, do you think it was likely brought aboard the plane at the airport? >> yes. that is not easy to do. >> yes. >> taking a bomb on an airplane is a pretty sophisticated operation. >> what does it say about security there then? >> i don't know what the security is like there. but somebody needs to take a look at it, irregardless, right, of whether or not there was a bomb. >> what are the implications if there was a bomb and what can you tell us about this tick group that is claiming responsibility. >> this is a militant group in the sinai and it's been around since morici came to office. they are originally a group of al qaeda guys. when isis became a big thing, they rebranded themselves in the sinai as isis in the sinai. they have conducted a number of attacks against -- against the egyptian military facilities. they are a fairly sophisticated group. if this was a bomb, it would be the largest bombing of an aircraft in 25 years. >> michael morrell, thank you.

>> good to be with you. the newest presidential poll this morning has donald trump back on top. the fox news poll of gop primary supporters gives trump 26% and carson 23%. cruz and rubio tied at 11% at third. trump returns to in businenbc t weekend to host "saturday night live" in spite of growing protests. vladimir duthiers is here with more. >> reporter: good morning. it was over the summer when nbc universal fired donald trump from his show "the celebrity apprentice." about his comments about illegal immigrants. now they say he is sending the wrong message by putting the billionaire back in the spotlig spotlight. >> i would kill for a real man. >> hi, lady. >> oh, high, donald trump. nice to meet you.

>> reporter: no everyone is swooning over donald trump's upcoming appearance on "saturday night live." >> what do we do? >> foot back. >> reporter: wednesday night latino groups delivered a petition to nbc studios asking them to fire the billionaire. >> nbc should know better. >> reporter: it's the latest in a dump trump movement that has inspired everything from ads to impassioned speeches on capitol hill. >> when public figures cross certain lines, they should lose their privileges to host tv shows. >> reporter: but trump. >> "saturday night live"! >> reporter: doesn't seem fazed. >> get the highest ratings ever. they don't care. why would they care? >> reporter: he poked fun of himself and rivals. >> because of equal time rules for television, mr. trump can only speak for four seconds in this promo. >> so let me just say this. ben carson is a complete and total loser. >> reporter: ben carson, who is leading in some polls, wasn't laughing. >> i discovered when i was in

grade school that those tactics really are for grade school. >> who is that under there? >> reporter: the "snl" stage has become somewhat of a campaign stop for those vying for the white house. >> i wish you could be president! >> me, too! >> reporter: hillary clinton making a cameo just last month. >> "saturday night live" can be real king maker in politics. it can show a different side of the candidate. it really can humanize a candidate in a humorous light. >> reporter: nbc do not return our calls and e-mails for comment but to give you how far one group is willing to go they offer a bounty member to any audience member who disrupts his performance saturday night. senator rubio is defending his personal finances after donald trump called him a disaster with his credit cards. he failed to disclose he charged 34,000 when he was a state

legislator. starting in 2006 he used a florida republican party credit card to pay his expenses. he owned a house that fell into disclosure when the other owners missed the mortgage payments. rubio says he has repaid all of his personal charges and putting them on a gop credit card was a mistake. >> what i said was that i would do differently is i just wouldn't have done any personal things on it because i would have avoided all of that confusion it's created in the minds of some but it's been coming up for five years so it's not a new issue. >> reporter: an investigation cleared marco rubio of any wrongdoing. he says he release a of the statements from the gop credit card the next few weeks. >> the family of an illinois police officer of accused of staging his sued is facing intense scrutiny. the chicago sun times reports the wife and son of lieutenant joe gliniewicz are being investigated. authorities announced wednesday the fox lake police officer stole thousands of dollars from a youth program before killing

himself. dean reynolds is at the fox lake police department with the revelations that stunned fellow officers and the community. dean, good morning. >> reporter: good morning. well, the two-month investigation revealed a cop who was a big-time thief, afraid of getting caught. when staged his own death to make it seem heroic. police say he was probably not alone in his criminal activity. lieutenant joe gliniewicz's wife and son may have known he was laundering money according to new reports. >> our investigation strongly indicates criminal activity on the part of at least two other individuals. >> reporter: an attorney for gliniewicz's family says they have cooperated with the investigation. the information came to light the same day investigators announced gliniewicz's murder wasn't a murder at all. george filenko of the lake county crimes task force. >> this staged suicide was the

end result of extensive criminal acts that gliniewicz had been committing. >> reporter: investigators said he embezzled money from a youth group he oversaw and worried his cover was about to be blown. investigators combed through delad deleted texts in his cell phone. one said a local administrator might end up in a swamp. investigators say on the morning of september 1st, gliniewicz was on patrol in a secluded area and radioed that he was pursuinging three men on foot. but soon after that, he shot himself. >> the first shot hit his right chest region. the fatal catastrophic gunshot wound was in the left upper chest. >> reporter: to throw off a backup unit, gliniewicz left a trail of his belongings at the scene to suggest a struggle had taken place. his firearm was found in tall grass just a few feet from his

body. commander filenko told us that gliniewicz committed the ultimate betrayal. >> i felt ashamed of being a police officer. >> reporter: not ashamed of the acts of another police officer? >> it reflects on all of us. those acts reflected on the entire police community. we took a black eye. >> reporter: gliniewicz spent the money he stole on first class air travel, mortgage payments, and pornographic websites. today, a charity which donated $15,000 to his widow is now asking that that money be returned. >> dean, thanks. flights are back to normal this morning at san diego international airport after a scare from a nearby gunman with a high-powered rifle. police say titus colbert opened fire on officers respond to go a

domestic violence complaint at a rooftop apartment right under the airport's landing path. the standoff forced the faa to stop all arriving flights and kept some planes from taking off. investigators say colbert kept shooting sporadically until he surrendered more than five hours later. no one was hurt. classes are cancelled today at the university of california m mere derks aft mered after a stabbing spree. the man was shot and killed on wednesday. a construction worker helped fight off the attacker and is credited with saving the life of at least one student. the victims include that construction worker, two students, and a staff member. this morning, a kansas city community is mourning the death of a high school football player. 17-year-old luke schemm collapsed on the sideline tuesday night during a playoff game. he had just scored a touchdown. luke's father says that he suffered trauma to the brain. there have been at least 11 high school football player deaths in this country since july.

this morning, the outbreak of e. coli in the pacific northwest that is linked to chipotle restaurants is growing. doctors confirmed four new cases in washington and bringing the total there now to 29. 11 people are hospitalized. oregon has ten cases. chipotle closed 43 restaurants in both states. health experts are testing the fresh food at ten restaurants to pinpoint the source related to this outbreak. >> country music superstars verged on nashville to celebrate the best of the best and big names were there cheering on each other during one of the biggest nights of the year for the performers. chris stapleton had a breakout night taking home every award for which he was nominated. ♪ are you ready for the country are you ready to go ♪ >> reporter: after an electric opening number by country stars hank williams and eric church. ♪ take that america >> reporter: a rendition of "pink houses" by john mellencamp

and keith urban, brought down the house. host brad paisley and carrie underwood lit up the crowd with their monologue. ♪ ♪ bruce jenner is a babe now >> hey now! ♪ hey all right i'm thinking on hngitti on you tonight ♪ >> reporter: the country music awards are about the music and the performers on the nashville stage spanned generations. ♪ >> chris stapleton! >> chris stapleton, "traveler." >> chris stapleton! >> reporter: the night belonged to breakout artist chris stapleton who has written six number one country songs for other artists. he pocketed three pieces of hardware for his debut album. and hit the stage with pop star

justin timberlake for a haunting performance of "tennessee whiskey." ♪ ⌞> reporter: then in front of a transfixed sea of celebriticelebrities -- ♪ i can't think of you i can't think of you ♪ >> reporter: stapleton blew the roof off the nashville arena, inplayg timerlake's track "break you away." >> let me hear you say it. ♪ i can't take you away i try i try ♪ >> it was such a good show. they said after chris stapleton won, he had the highest google search of people saying who is this guy? >> he wrote number one hits for

kenny ch kenny chesney and george strait. they said have you heard this guy? they said you had to listen to this cd. that is why we had him on the saturday show. are pro sports team honoring our love of country or love of cash? ahead how senators claim the pentagon spent millions of your announcer: this portion of "cbs

this morning" sponsored by weathertech.com. american made car matter and floor liners. you saw the video right here. now the passenger who attacked an uber driver breaks his silence. >> i got out of jail and i was wondering, you know, what happened. i didn't know what happened until i saw this video and then my heart sank. ahead why the driver doesn't want to hear his apology. >> the news is back here on cbs

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ahead, a former member of a church where a teenager was beaten to death says children and parents lived in fear there. >> were they afraid to leave? >> some people were, yeah.

if you're under god's will, then you can go to hell. >> and

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♪ yep. this is for real for real. early november and the first big snowstorm in genessee, colorado. welcome back. coming up this half hour, two senators say you're paying for some of those tributes to our military pro sports events from season tickets to that ceremonial first pitch. is the pentagon wasting millions in the name of pr stunts? we will talk with one of the senators demanding answers. plus inside the secretive church where a teen was beaten to death. a former member describes growing up in what he calls a cult. the "wall street journal" says there has been a surge in

hacking attacks by iran's military. obama administration officials were targeted in recent weeks. e-mail and social media accounts were hacked. the cyber attacks may be tied to the last month of this iranian american businessman who pushed for stronger economic and diplomatic ties between the u.s. and iran. "the new york times" reports on harsh words from president george h.w. bush about key figures in his son's administration. his comments are in the upcoming biography "destiny and power." bush said that vice president dick cheney asserted too much hard line influence in president bush's white house and he called donald rumsfeld an arrogant fellow. >> they said donald trump wanted to be bush's running mate in 1988.

kraft will close seven north american plants and they will take place the next two years. approximately 2,600 jobs lost and the second round of job cuts since the kraft and heinz merged. "the san francisco chronicle" reports people along the pacific coast are warned not to eat dungeness and rock crabs this season. officials are meeting today to decide what else should be done. the california department of health warning applies to crabs caught from oregon to santa barbara county. they may have a poison that could cause seizures and comas and deaths. the "los angeles times" reports on accusations that the pentagon is playing pro sports teams to stage events honoring the troops. arizona's two senators say they have uncovered nearly $7 million in contracts with items they described as patriotism.

the nfl says it will refund taxpayer money if it finds that it received inappropriate money to honor troops at the game. m&t stadium, the home of the baltimore ravens, jan has more. >> reporter: in fact, nfl franchises are pocketing the most money from the government. now the senators say that most of that is for legitimate recruiting efforts. but not all of it. ♪ o say can you see >> reporter: an army reservist singing the national anthem. >> welcome sergeant first-class kio potki. >> reporter: an army sergeant dropping from in the rafters and guard service members unfurling the american flag. senator jeff flake some of these

events are little more than marketing gimmicks. >> fans assume when they see thee tributes it's done because of patriotism. to find out taxpayers are paying for some of these kind of cheapens the whole thing. >> reporter: according to flame and former senator john mccain they have 122 deals with pro marketing teams worth $10.4 million and 72 of those that is paid patriotism. like the 7500 dollars the milwaukee brewers got and covered on the field presentations by national guard members and ceremonial three pitches at three home games. >> the department of defense is always saying we are strapped for fund. then we find out in some case they are paying for these paid tributes on the field. >> reporter: flake says some items were outright boondoggles like the air force paying for four sideline season tickets to l.a. galaxy games. the national guard came for 40

lower level center court seats at indiana pacers game. the white house says the spending is justified. >> the department of defense would likely say that these kinds of relationship enhance their recruiting efforts. >> reporter: the professional sports league deny being paid for on-field tributes. the nba says we will perform an additional review to ensure that this is the case. major league baseball says it has encouraged teams to take steps to avoid any appearance that they are being paid. the nfl has launched an audit adding if we find inappropriate payments were maid, they will be refunded in full. now the nhl had no comment. major league soccer told "cbs this morning" that the ceremonies it does honoring the armed forces are separate from the marketing agreement that it signs with the military. the pentagon has promised it's going to end this practice but the senators say they are still pushing legislation that would ban it. anthony? >> jan, thanks very much. a former member of a secretive church is opening up this morning about the 13 years

he spent there. the word of life christian chump is now at the center of a murder investigation. two brothers were beaten last month during what police described as a so-called counseling session. the church is a fundamentalist christian church not affiliated with any larger group. many members live and attend classes inside. don dahler talked with a man who attended school with the victims. >> reporter: good morning. word of life is an evangelical christian congregation in central new york. little is known what life is like behind those walls, until now. >> i went there from the time i was born until i was around 13 use nathan ames and his family attended word of life in new york until 2002. he and his brothers attended school inside that church which occupies a converted high school building. last month police say three church members beat two brothers

with electrical cables for more than ten hours inside the sanctuary. 19-year-old lucas leonard died and his 17-year-old brother christopher was seriously injured. the boys' parents and sister were among those charged with assault, along with other church members. investigators believe the brothers wanted to leave the church. ames says problem at word of life began when the late founder pastor jerry irwin and his family began to exert total control over the congregation. >> were they afraid to leave? >> some were. if you you were not under god's word then you would go to hell. >> reporter: if they did poorly on test, whipping them. >> spare the rod? >> spoil the child. >> reporter: you must have been terrified at that point when you knew. >> the last year and a half i lived there i went through complete hell.

>> reporter: how did you know what whop would happen? >> if i didn't get my homework done on time or pass a test. >> reporter: weekly? >> oh, yeah. >> reporter: it sounds to me like a cult. >> i know it is. it is a cult. >> reporter: when did you realize that is what it was? >> see, i was young. i thought that was normal. it took me many, many years to get out of that mindset. >> reporter: ames says his family was kicked out of the church when he was 13. the leonard boys, he says, were not so fortunate. as for the victims' parents allegedly taking part in the beatings, ames said it was all part of the church culture. so you think the parents were so afraid themselves -- >> uh-huh. they did whatever was told to them. >> reporter: to their own kids? >> uh-huh. these are people who got misled. >> reporter: and it went too far? >> went too far. >> reporter: we were unable to reach the church for comment. naij ames has been interviewed by police detectives.

a grand jury will decide whether to indict the six members later this month on charges, including murder and gang assaults. gayle? >> don, disturbing and heart breaking at the same time. thank you very much. the uber passenger who beat up his driver on camera says he cannot believe what he did. coming up next, the apology that the driver doesn't want to hear. if you're heading out the door because you've got stuff to do, we totally understand but we ask you to do one thing -- please set your dvr so you can watch "cbs this morning" any time feel like it, because we will be here until 7:00. ♪song: "that's life" ♪song: "that's life" ♪song: "that's life"♪ that's life. you diet. you exercise. and if you still need help

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also from the orange county district attorney. admits he was drunk when he got into the car that night. but he also says what happened was inexcusable and out of character. >> let me tell you something. >> reporter: 32-year-old ben golden says he has no memory of his violent behavior caught on camera during a friday night uber ride. >> it's not me in the video. you know? it's not me. and it was hard to watch and i'm ashumed. >> reporter: he says he lost count of how many drinks he had that night. moments before the attack, the video shows him falling over in the back seat and arguing with his driver. >> get out of my car orally call the police. >> reporter: when he is ordered out of the car that golden snaps. >> i am not one to get in fights. i think a lot of people i know were shocked by what they saw. >> reporter: driver edward caban used pepper spray to defend himself. he says he is afraid of golden and has no intention of meeting him for an apology. >> call the police! he says that is not him but that

is the only him that i know. that wasn't him but it was him who had the first drink and in the end, it was him that made the decision to beat me. >> reporter: golden was arrested shortly after he left the car. >> so the next day, i got out of jail and i was wondering, you know, what happened. i didn't know what happened until i saw this video. and then my heart sank. >> reporter: he is no longer a taco bell marketing executive. they fired him on tuesday and he is facing four misdemeanor charges including assault and battery and could spend a year in jail. >> i've worked so hard and i had a stupid night that is my fault, and i've thrown everything away. >> i don't know whether he was crying because he was so shocked that it went viral. i don't know if he is crying because he has been outed. >> reporter: caban is suing for at least $25,000 for assault and infliction of distress. >> i'm going to make it right

and i think the only thing i can do. >> reporter: the driver has since left uber. he says the company did nothing to prepare him to deal with drunk or violent passengers. as for golden, he says he does not think he has a drinking problem, but despite the fact that he pleaded guilty to a dui three years ago in kentucky, but, gayle, he says he is now seeking counseling. >> we certainly hope so. thank you, carter. he seems very remorseful but it's so hard when you look at that video. >> it is. and as the driver points out, he says it's not me, but actually, it's clearly him and he needs to do something about it. >> he said es is paranoid now. he wakes up in the middle of the night scared. >> i understand the driver's position. if someone had wailed on your head like that you might not be forgiving days later. could e-mails be a thing of the past? we will introduce you to the ceo who wants to revolutionize the way we communicate. see what happens when a jet packed pioneer flies above

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♪ today is thursday, november 5th. welcome back to "cbs this morning." the fine print that lets customers fine you for speaking out. first, here's a look at today's "eye opener" at 8:00. t hegy eptians insisted its security is up to international standards and they said there is no evidence yet to support the bomb theory. >> is fthis was a bomb it would be the largest bombing of an aircraft in 25 years. >> latino and pro immigration groups are accusing the network of sending the wrong message by putting the billionaire back in the spotlight. >> the cop staged his own death to make it seem heroic.

and police say he was probably not alone in his criminal activity. the university of califaorni merced a male student wounded four people before campus police shot and killed him. >> they said after chris stapleton won, he had the highest google search. people saying who is this guy? >> he's not a secret in nashville. >> it's not me in the video. it's not me. and it was hard to watch and i'm ashamed. >> last week i made a bet with a gentleman from kansas city betting the mets would win the world series. you may have heard the mets did not win the world series and now here we are. why is seth rogen shooting me? he is not even american! hello to you. i'm gayle king with anthony

mason and kristine johnson of wcbs in new york. u.s. and british officials say a bomb may have brought down the russian plane in egypt. britain that suspended flights to and from sharm el sheikh. the u.s. dismissed members of isis trying to get credit for the plane crashing. >> new video after taken after the crash shows smoke rising from the wreckage where 224 people died. egyptian rescue workers are on the scene and u.s. government security professionals will meet today to discuss ways to enhance aviation security. a gallup poll out this morning says donald trump is the most unfavorable presidential candidate in both parties. 56% of voters in the poll say they have an unfavorable view of trump. his main republican rival ben carson is the most liked candidate with a favorability

rating of 42%. this week trump is set to join the list of candidates who have made "saturday night live" a stop on the campaign trail. >> donald had promised that for the whole show he is not going to brag or say he is the best at anything, right, donald? >> that's right. i'm going to do the best job anyone has ever done, not saying it. >> you just said it. >> what can i say? i'm the absolute best. what can i say? >> number two. >> but latino and pro immigration groups don't want to see trump on the air and they delivered a petition last night with more than 500,000 names calling on nbc to fire him. the protesters say trump should not be allowed to host "snl" because he called some mexican illegal immigrants rapists. america's biggest drug threats are now prescription drugs and heroin according to a new drug enforcement administration report.

the dea blames heroin and prescription pills for three-quarter of 46,000 overdoses. chris christie is speaking from the heart to call for changes in drug policy. nancy cordes is in washington where the candidate's emotional plea is hitting home. >> reporter: good morning. what caught people's attention was this very personal story that he told about one of his most successful friend who hurt his back jogging and got hooked on painkillers and lost everything. his law career, his family and eventually his life. >> he had everything. he's a drug addict. and he couldn't get help and he is dead. >> reporter: christie told the story about his longtime friend at a town hall in belmont, new hampshire. >> he lost his right to see his girls. he lost his license to practice law. he lost his driver's license. he lost his home. a year and a half ago on a sunday morning, mary pat and i

got the call we had been dreading forever, that they found him dead in a motel room with an empty bottle of percocet and empty quart of vodka. 52 years old. >> reporter: his comments were posted on facebook last week and had been viewed ruffle 5 million times but it's actually a topic he has raised many times before, including with gayle king last year. >> no question it can happen to anyone. any family, no matter your education, your economic background, your race. we are not helping our society by just locking people up. >> reporter: christie isn't the only candidate arguing drug addiction should be treated as an illness not as a crime. >> my husband frank and i buried a child to drug addiction. so we must invest more in the treatment of drugs. >> reporter: carly fiorina, rand paul, bernie sanders, and hillary clinton all say the country's approach to addiction is misguided. >> my precious daughter was caught in a pharmacy actually. >> reporter: former florida

governor jebpd bush whose daughr noel has had her own struggles with drugs argued wednesday that pain meds had become too easy to access. >> this is not appropriate. i mean, we have to take a pause and recognize we are not, you know -- pain is part of life, that you have to monitor a pain for sure and you have to deal with it, but overprescribing creates all sorts of adverse outcomes as well. >> reporter: christie noted that drug deducts are sag tigmatized more than. >> she was diagnosed with lung cancer. nobody came to me and said don't treat her because she got what she deserved. >> reporter: this is an issue no one expected would be a major campaign theme for so many candidates, but, clearly, it's on the mind of the voters. in fact, a recent poll in new hampshire where christie gave that moving speech found that voters considered drug abuse the most important issue in this

campaign, anthony, above jobs and the economy. >> very interesting. nancy cordes, thank you. it's called slack and it's one of the fastest growing business appears. ahead, ceo and cofounder stuart butterfield will show us why his start-up is being called an e-mail killer.

so did you know posting a negative review online could end up costing you more than you spent in the first place? up next, the fine print that may threaten your credit and how congress is getting involved. you're watching "cbs this morning." ♪ it started with a whisper and now when i kiss her ♪

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our amex helped us fill the orders. just like that. another step on the journey. will you be ready when growth presents itself? realize your buying power at open.com congress is taking action this morning to protect your right to post negative reviews online. businesses across the country are firing back at disgruntled customers. in some cases, that could mean penalties costing you thousands of dollars. weijia jiang is on capitol hill

with the battle over dissent in this digital age. >> reporter: remember the next time that you agree to a company's terms of service, buried inside those pages and pages of fine print could be what is called a gag clause. it's a paragraph that says the business can make you pay if you post a negative review online even if it's true. >> i stood up and said, i'm tired of this. we need to fix it. >> reporter: jen palmer brought her fight to capitol hill wdnesday, more than six years after posting this negative review for a christmas present her husband ordered online but never received. >> we had bad customer service and that is what you do. >> reporter: the company a gift store called kleargear wrote back with a warning. >> said you violated a clause in terms of service and we will fine you $3500 if you don't take

the comment down. >> it's slipped in contracts by everyone from travel agencies to dentist. the ftc is taking action again roca labs for threatening unsatisfied consumers who posted negative reviews. >> this is essentially online bullying. you're infringing on people's rights, their freedom. >> reporter: senator john thune was at a hearing on wednesday when wrun expert told a panel businesses would be more effective tackling feedback head on. >> whoever the head of a company affirmatively responds to that review and say we are sorry and thanks for the review and we will try to fix that problem, it actually turns out that that gets them better results with consumers. >> reporter: now senators are considering bipartisan legislation to make these clauses illegal. >> the average person is never going to understand what is being done to them. i think many of them would run in horror. >> reporter: for the palmer's, what happened was a horror

story. >> he got denied for a credit card and were late on a car loan. >> reporter: it ruined the family's credit until they were awarded a 300 dollar settlement. >> i hope nobody has to go through that scare and humiliated and bullied by a business. >> committees both here in the senate and the house are considering bills to ban them nationwide. and in the meantime, the ftc says it is monitoring cases prepared to step in to help consumers. >> thanks. i wasn't aware businesses did that. it's really outrageous and stunning. all right. slack ceo stuart butterfield is in our green room how he is trying to make e-mail a thing of the past and then best selling author tony robins is here.

he'll share what all successful people have in common. i want to hear some of that. that is ahead on "cbs this morning." ♪ t the coffee i was drinking having acids. it never dawned on me that it could hurt your teeth. my dentist has told me your enamel is wearing away, and that sounded really scary to me, and i was like well can you fix it, can you paint it back on, and he explained that it was not something that grows back, it's kind of a one-time shot and you have to care for it. he told me to use pronamel. it's gonna help protect the enamel in your teeth. it allows me to continue to drink my coffee and to eat healthier, and it was a real easy switch to make.

♪ just released, a brand-new ebook entitled "reply all." it's a great way to show you're done making mistakes by naming a book after something people do by accident.

>> that "the late show" stephen colbert on jeb bush. he said he spent eight hours of e-mail when he was florida's governor but now a platform that with minimize e-mail. slack has two million daily users and a private market of 3 billion dollars. it includes a range of government agencies and private companies. the service launched last year and is considered one of the fastest growing business appears in history. stuart butterfield is the cofounder of slack. good morning. >> good morning. >> >> it may finally sink e-mail. slack is a messaging app just like i message and skype and those kind of apps but specifically designed for teens and in business. the difference is that the default mode of communication inside the organization becomes public. >> right. >> so if you're using e-mail, it doesn't matter if you're the ceo

or intern on your first day you have a narrow slice of everything and everything else is okay to you forever. >> right. >> using slack, you can have a look what is going on across the organization. if up work on a marketing team you can see what the salespeople are dealing with. if you work in technical operations team you can see what customer support team is doing. that kind of lateral transparency is an important thing. >> they say slack stands on the precipice of modern game. what do you want to do? >> to make people's working lives simpler and more pleasant and more productive. you might not think it's a grand ambition but even simpler and a little bit more pleven and productive for tens and hundreds of millions of people because people work a lot, first of all, and don't necessarily people empowered by their work most of the time. >> do you still have an e-mail address? >> i do. because slack is for internal communication, as a ceo and i do this stuff and i have to deal with investors and partners, i spent a lot of time on e-mail.

with we won't kill it all. >> it's not going to go away. >> not going to go away. >> can you send a private message? >> you can send a private message. we have a channel for doing compenation reviews, dealing with hr issues. that is private. but to the extent you can make the communications side of the company public, i think it's a huge -- one of the reasons people don't feel empowered they don't know what is going on. when you talk about the transparency inside the office the workers see what the boss are doing or bosses are forthcoming and you still can't see what is going on around you. if you're able to dip your toe into these other conversations around the company can be very empowering. >> i think you and your company are very interesting. they say you're different than the other kids in the class. not a group -- not that there is anything wrong with that, but nerd tech people. you yourself studied philosophy. when you hire people you say one of the things you look for, i'm not trying to be funny or

disrespectful to you. when you hire people, y hire people with empathy. why is that important in your company? >> to the extent we can make people happy using our product they will recommend us and recommend us and it's very difficult to be focused on a customer unless you have some empathy. what kind of workplace do we want to have and do you want to show up every day and come to the office? if we make it more simpler and more productive. >> it's been hard to introduce these to companies? and having them agree to bring this in? >> when you first sign up, imagine you hear about it and someone hears about it today and they go to sign up and now they created a team and invited anyone and haven't sent a message and nothing for them to search and no value. right? one cranky pants person on the team can put the wash on it. it's a challenge to get them to make the conversion. you can't, for yourself, decide

i'm going to use slack to communicate with my team. the whole team has to change it. once they do, it tends to be very sticky. it's like people switch and that is it. >> i was interested in your hiring processes because as gayle eludes to, a lot of companies go to those nerd tech people. you were looking for liberal arts major. you awere a philosophy major. you are looking for liberal arts students? >> i think we are past the point. not to say there is not a lot of hard technology innovation left to do but past the point that is the competitive edge. we are a faster transistor will mean that your product becomes successful. we are dealing with and trying to enable groups of people to work together and if you don't understand how human beings think, you don't understand how people react to each other, it's pretty hard to do. >> does slack get to reply to all? no, take it back! >> yes. >> thank you, stuart. >> apply all to added messages after that. >> that alone is worth it. thank you.

johnny football takes the field tonight as the browns starting quarterback. does he have what it

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♪ good day sunshine good day sunshine ♪ >> you got to take a moment and look at your tv screen right now. this is a beautiful time lapse view of this morning's sunrise in new york. we shoot this every morning. one of our brilliant producers, that would be you, ryan, said we should put on this tv so people can see. you look at the sunrise and you know i got another chance today. starts out with a good day, a new beginning. welcome back to "cbs this morning." in this half hour, boomer esiason, he is hosting his radio show right now! hi, boomer esiason. he can't hear me. because he is hosting his radio show. did i mention that? he'll take a break to give us a preview of tonight's "thursday night football" matchup. can his cincinnati bengals keep their perfect season alive? plus, we will follow his

golden journey back to where it all began. he reunites with the coach who helped groom football greatness. >> we will look reach your dreams and how smart financial ni actually start with pizza. make my pepperoni. that is ahead. right now it is time to show you some of this morning's headlines. the colorado springs gazette reports on a high school football game. police found some students at canyon city high school were exchanging nude and seminude photos of themselves at a large number of the accused students are on the football team. school officials and coaches decided to forfeit this saturday's game. police are also investigating if adults were involved or if the photos were coerced. >> don't do that, a note to yourself. >> absolutely. >> i don't get it! >> if you don't want your parents to see it, don't send it! >> don't do it! >> the orlando sentinel reports

on nasa looking to hire the next generation of astronauts. some of the job requirements include a bachelor's degree or higher in engineering, science, or math. at least three years of related professional experience. and the ability to pass nasa's long duration space flight physical. you do not need 20/20 vision. trevor noah is expected to be at work tonight. he had an emergency appear een anecdo appendectomy. the network says the procedure went well. we are glad he is okay. tonight the undefeated cincinnati bengals take on the cleveland browns. we will talk with boomer esiason, the bengals quarterback great in a moment. there is he co-hosting "boomer and carton." this week's high school honor

roll series, he led cincinnati to the 1988 afc championship earning mvp honors. the bengals played the 49ers in super bowl xxiii. boomer brought a golden football for his alma mater. nfl films is capturing this journey and james brown host of "the nfl today" take u.s. is to east islip high school outside of new york city. >> he is east islip high school's favorite football son. >> it is so great to be back here at east islip. it's 37 years since i've been in this gym. i can't believe it. >> reporter: fourteen of those years were spent as an nfl quarterback. ten of them with the cincinnati bengals. >> i had great coaches who understood who i was and they just kept feeding me and i just kept taking it in and loving every minute of it. >> reporter: in 1988, the bengals won the afc championship and boomer esiason was the

league's mvp. >> we caught lightning in a bottle and it was just an unbelievable year. >> reporter: it all began here at east islip with boomer's football father figure. >> i was around boomer a lot. and you could see he was a kid that he wanted the ball in his hand. he is a quarterback. he wanted to be in position to make the play. >> i think on this spot right here, i think you yelled at me like a hundred times. >> well, it wasn't you. >> he basically became a second dad to me like most high school coaches do for their kids. >> sal, you got to get rid of the poster stuff. can i give you new pictures or something? >> no, this is great. this is boomer town. >> not so bad. looks like i have a full head of head there. >> you look great. >> cool head of hair. >> that's because i coached you. >> reporter: boomer's ongoing legacy is the result of his son gunner who was diagnosed with cystic fibrosis at the age of 2. >> i thought i was going to retire. i thought this is it. what do you do as a parent of a special needs child? don't you quit and don't you

just dote on this child? 23 years later and raised 133 million dollars in the fight against cystic fibrosis he is living and breathing and succeeding and doing what he truly loves. he is coaching football. >> whoa! >> reporter: as for east islip high school football they are never far from boomer's thoughts. >> boomer is still so visible and out there every day and either on radio or tv maybe because their parents are listening. a lot of these kids do know exactly who he is. >> the best coach and the best player to ever be part of this program in its history, my father, sal champee and boomer esiason! >> yea! football brings a lot of people together. it brings family together and brings men together and makes men into men. so many who was meant so much to me in my life, sal champion. >> he has never forgotten where

he has come from and you know what? so many people do. last year we won a championship the first thing they asked me at the game, have you heard from boomer yet? a lot of schools will have a lot of trophies in the trophy cases but very few with something like that so i think it's a great thing for the school. >> east islip! >> boomer is also an analyst for "the nfl today." he joins us live from his radio show. that was so touching and see what it meant to the coaches and the tunts. what did it mean to you to go back and spend time there? >> it really was great, guys. i can tell you the nfl knows how to do it. i was overwhelmed by the reception there in the gym. like, i had not been there in 37 years and to feel that reception from those kids who seem to be so detached from me, but as you heard from the coaches there, they are, obviously, aware of what i'm doing for a living now because i'm on local radio and being on the nfl today really certainly has given me a high profile. i love my high school. i love my time there. i love my memories there and

certainly love the coaches and players there. >> boomer, your old team the bengals are currently undefeated, 7-0. but they have lost -- the first game in the playoffs the last four years, they have lost. do you think it's different this year? >> i think it is difference this year. andy dalton, their quarterback, has grown into being the leader that they all expected him to be but they have been really healthy guys and big game tonight in instant. battle of ohio. johnny manziel is there for the cleveland browns. and it's just absolutely going to be a great, great, i think, atmosphere there at paul brown stadium. so i think this year is a year that they can really legitimate make a run to the super bowl. >> boomer also undefeated are the broncos, patriots and the panthers. now being undefeated in a whole season is very, very rare. who has the best chance here? >> well, i would say right now it would be the broncos and the patriots. the patriots this is like deja vu all over again for them in the 2007 season. the broncos had the best performance last sunday night

when they beat the green bay packers and the panthers have one of the great dynamic quarterbacks in all of football cam newton. three great teams and no question about that. i think right now the patriots and broncos are still head and shoulders above everybody else. >> let's talk about johnny manziel because he certainly had some issues off the field, you could say. last season you said you didn't think he was quite ready. do you think he is ready tonight? >> well, he is more ready this year than he was last year. when he played the bengals last year, he only threw for 80 yards and threw two interceptions. but he still has a personality. i think a lot of people in cleveland are looking forward to his performance tonight to see how he does against a very formidable team in the bengals. but i'm not so sure that he is, overall, mature enough just yet to take over an entire franchise. he is playing tonight simply because josh mccown is hurt and josh is a terrific older quarterback that was in the year for them. a pretty good >> boomer, you reported that the new york jets asked the nfl to sweep the locker room of the

patriots at gillette stadium last month and there have been conflicting reports subsequently about whether that is totally accurate it or not. sweep it for bugs. what is it about the patriots that you call patriot paranoia that everybody has? >> well, first and foremost, it is accurate. in fact, the jets had two patriot employees ninterrogated and i think the patriots are preeminent organization in the nfl. they have been on top of the heat now the last 13, 14 years and they have six super bowl appearances. in the nfl people don't like success, especially when it's sustained like that. then when you couple it with the deflategate and spygate and everything else there is a pair paranoia in the head of 30 other teams that work against them and it really gives the patriots an edge when they play in gillette. the patriots are not bugging any locker rooms. they don't have any cameras in there or anything else like that. i just think it's overblown

simply because of the environment we are in now. >> they are getting inside of everybody's heads. ♪ music

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i'm not one to get in fights. i think a lot of people i know are shocked by what they saw. >> driver edward caban used pepper spray to defend hims himself. call the police.

most people don't know it but i'm been coaching one of the top ten financial trainers in history for 22 years every day. >> you got mad when you saw? >> i got mad. i said i have access. so i've got to find solutions and i said, what if i could get to the 50 most successful financial people on earth who start with nothing and find out how they did it? so i wrote the book. in doing it, i learned so much about the bis thabuse that happ

mind boggling. >> you look at the fees that people pay at 401(k)s and most people don't know they pay a fee. >> this is the most amazing thing. it's a 4.4 trillion dollar industry that, for 30 years, they didn't have to tell you what they were charging you. only three years ago the department of labor changed the rules and said you have to tell people you charge them. now they do that giving a 55-page disclosure document and if you have a ph.d. in finance maybe you can figure out the hidden fees. 58% of the people don't think there are views. one, fees matter and you're paying them. 1% in fee because of the compounding over time costs you ten years of retirement income. the average person thinks they are pay is less than 1% or nothing and they are paying 3.1% and that is 30 years of fees. an example. you have a 35-year-old person and have a hundred thousand dollars and put in the market and compound 30 years before they retire and paying 1% in fees they have 716,000 which is

a nice growth from that time but if you paid 3% in fees for same stock you have 432,000. in other words, 76% money if you have less fees or 19 years less income. so people don't understand that fees matter. the second thing they don't know is that the funds matter. where would you want to put your money? most people are not stock experts. >> i know. it's like greek to a lot of people. >> totally. whether someone else tells them and it could be a disaster. warren buffett and david swanson, the smartest minds in the world and all say you're never at the index. 96%, in fact, of all active mutual funds will never be able to match the index over any ten-year period of time. 4% make it. i'm going to find the 4%. good luck. if you play blackjack and get two face cards and it says hit me, i think i'm going to get an ace, 8% chance of getting an ace. you show people how to get the index funds but the cheapest rate. you can get them and charge you

3% and we charge 0.054 so that is 30 thousand or pay 900,000 for the same car. >> a lot of information. >> here is what i tell people. >> my head is spinning right now! >> if you go to show me the fees.com put in the information of your company and it will spit out immediately where you really are and your company has to, every year, benchmark against the best. >> go ahead. >> here is a tip i think everybody can understand. you basically say that this can all start with you eating pizza once a week? >> most people -- >> break it down. >> 1 out of 3 americans have a thousand dollars saved for retirement. >> 1,000? >> 1,000. most people don't get started because they say they don't have any money. if you took one night a week instead of going out and had pizza instead and 40 dollars, not much but do that for a month, a year, that is $2,000.

put in the market growing 8% over 40 years you have $50000. >> it could make a change. >> i saw you talking in the green room to stewart. what is the one thing all successful people have in common? >> hunger. >> hunger? >> you know it. it's in your own life. anybody who is really successful and has an extended level of success, people are hungry to lose weight and hungry to do something for a moment but people who haven't lost their hunger and they want to give more and do more. no greater gift than hunger. if you don't have it, you want to get it reignited because that is what makes us feel alive. >> you're watching "cbs this morning." we will be right back.

that's it for us. we will be back tomorrow.

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we're jumping on the band wagon. it's about food trucks. howard university food trucks and we're going to get special burgers today. >> we have impressionist sylvia traymore morrison and the folks from the u street corridor. they'll tell you how they're fighting to keep the legends of black broadway alive. it's thursday, november 5 and this is reat day washington"." good morning. my name is chris leary. i'm markette sheppard.

we're the hosts of "great day washington." >> also bobsy twins. >> i didn't know you were wearing this color today. >> nor did i know you were wearing this color. >> people at home, we're not trying to match. >> is that a faux pas? all the girls go oh, my god, like it's a big disaster. what happened? you're both wearing the same thing. oh, whatever. >> my mom used to dress me and my older sister alike when we were younger and we hated it. all of our pictures were just like n. all of our family pictures. >> i'm try to get over it during the show. >> we can push out a smile. i'm sure we can. maybe i'll get a tie from the the tie bar to mess it up a little bit. >> people at home, if you think chris should get a tie from the tie bar, tweet your favorite tie later on in the show. because they're a low price, kind of like -- i don't know, a low price, high quality deal. they're opening up a new store. >> right here in d.c.

>> we have the preview. i'm also excited about belfort. they're here for a dining room segment -- dining room table segment. during thanksgiving, i love a pretty table. i want a table cloth. i want candles. i remember polishing real silver with my aunt. it's such a nice experience. so none of this get a paper plate and have the tv on. i love a real thanksgiving in front of the table, real candles, real silver. so i'm going to get some ideas on how i can jazz things up. >> we have a lot of cool stuff. >> whatever. go ahead. >> we have a food truck out there. they're making special burgers for us. they'll make a markette burger and a chris burger. she's originally from california. i'm originally from philadelphia. you can use your imagination. the end point is we're going to have burgers this morning. >> i wonder whose burger is going to be juic