it is tuesday, september 26th, 2017. welcome to "cbs this morning." millions of hurricane victims in puerto rico suffer without power and not enough food or water. critics say the federal government is not doing enough to help. we're in puerto rico with the response to the desperate need. >> cowboys owner jerry jones leads his show in a solidarity after changing his view of national anthem protests. a tremendous backlash and we're at the games in toronto with the injured warrior athletes. two on team usa share the inspiring athletes with how

competition changes lives. >> and what to do about technology's unintended consequences. >> but first a look at today's eye opener. your world in 90 seconds. >> this scene is being replayed across puerto rico and the need is so desperate. they're going to need a ton of help. >> puerto rico pleads for .help >> without power and communications, the situation in the u.s. territory is dire. >> president trump continues to defend his attacks on nfl players for disrespecting the national anthem. >> they should take a knee every night and thank god president trump is the president of the united states. >> the health care bill appears to be dead. >> it's the equivalent of health care arson. >> north korea threatening to

they're not over north korean air space. >> we've not declared war on north korea and frankly the suggestion of that is absurd. >> flamese wer across every hill, swirling embers, it was crazy. >> giving hope to rescue workers. >> rescue in mexico city. >> and all that matters. >> jared kushner says he used a personal e-mail. >> he'll explain the whole thing in his new book "what took place". >> on "cbs this morning." >> russell came up with more than just a ball when he dove into the stands in st. louis. >> got a handful of nachos is what he has. >> see the reaction to that fan? he is not happy that he lost his nachos. he is not happy one bit.

welcome to "cbs this morning." puerto rico is in the middle of a humanitarian disaster. millions of hurricane maria victims are struggling for basic needs. many have no food, no water, no fuel and no electricity. the power alone could take months to restore. >> in a series of tweets last night president trump said the u.s. commonwealth's old electrical grid was devastated but he also mentioned the puerto rico government's financial troubles. >> david begnaud has been in puerto rico throughout this crisis. david, good morning. >> reporter: good morning. it's been six days since this hurricane made landfall and people in some of the hardest hit areas are still waiting on food, water they can drink, the power is out. rescues are ongoing this

people in some of the hardest hit areas have not been able to communicate with anyone since maria made landfall. emergency supplies are arriving slowly from the u.s. main lapd to help millions of people struggling across this island. >> we've got a lot of work to do. it's the worst hurricane that puerto rico has seen. >> reporter: the governor traveled with the national guard to deliver a satellite phone to the mayor. satellite phones are critical in allowing senior government officials to communicate with loc l local leaders. >> two hurricanes passing through an island is unprecedented. therefore, the response needs to be unprecedented. >> only a handful of flights are trickling out of the airport in san juan. >> my mother needs dialysis. we've been here 26 hours. >> desperate travelers crowded the ticket counters hoping to get on one of the

the u.s. mainland. we told the governor about the dire conditions we witnessed. >> why can't food and water be sent there right now? there are babies naked. >> because of the reporting i ordered food and snacks to be delivered to the airport. >> it's not getting there. >> that's why i'm taking action and we'll make sure water and food is on its way. >> he kept his word. food and snacks arrived within an hour. the governor worries about the lasting effects if washington doesn't pass a financial aid package soon. >> it will come in the 3.5 million citizens and live here and what you're about to see is a massive exodus of puerto ricans to the mainland. it's going to be a problem for us and for the mainland as well. >> puerto rico's governor has complemented thek

doing, but we've asked where is it happening? let us show the american people that their loved ones are receiving the aid that has been promised. we asked the governor, will you take us there and let us get video? he guaranteed us that he would. we'll hold him to it. >> thank you so much. president trump launching new attacks against protests by nfl teams. jerry jones, a trump supporter joined his team ahead of last night's game. they all took a knee before the national anthem was played. the president reacted on twitter this morning. he said this. the booing at the nfl football game last night when the entire dallas team dropped to its knees was the loudest i have ever heard. great anger. but then the president wrote, they all stood up for our national anthem. big progress being made. we love our country. how the cowboys' owner shifted his opinion. good morning. oo

strongly opposed the protests in the past and none of his players had previously participated but last night that all changed. >> they wanted to show unity. >> reporter: america's team didn't wait until the national anthem to make their point known. the dallas cowboys including the owner jerry jones knelt in the middle of the field. when the anthem started they stood and locked arm as did their opponents. jones said he was proud of his organization. >> we all agreed that our players wanted to make a statement about unity and we wanted to make a statement about equality. >> titans tight end said players kneeling aren't trying to disrespect the military. >> it's about equal rights and that's all that everybody is trying to show. we all care about each other. >> but the president thinks the gesture is unpatrioc.

of these nfl owners when somebody disrespects our flag to get that [ bleep ] off the field right now? he's fired. >> the nfl responded by reairing this super bowl ad. >> we may have our differences, but recognize there's more that unites us. >> five nfl sponsors, nike, underarmour, ford and anheuser bush defended the players' right to protest. lebron james praised the nfl players but refused to utter the president's name. >> the people run this country, damn sure not him. >> the kneeling issue has nothing to do with race and instead is about respect for the flag and the national anthem. vice president pence says he stands with the president and he also stands for the national anthem. >> i don't think this is going anywhere because we've got a lot of games

>> i think the big concern is will it have a domino effect. we'll see if it spreads to this weekend. china is warning the u.s. and north korea that a war will have no winner after the north threatened to shoot down american war planes. north korea was responding to president trump's recent tweet that its leadership won't be around much longer. the foreign minister called those words a declaration of war. a new poll finds 53% of americans are concerned president trump might start an unnecessary war. ben tracy is in beijing. good morning. >> reporter: good morning. so the fear has been that president trump's tweets or threats could be misinterpreted by kim jong-un and that could lead to some sort of conflict. it's not sure what they're saying here. north korea says it now has the right to s

planes even if they're flying outside north korean air space. the country's air space extends about 13 miles out to sea, but north korea claims more than a 70 mile zone. that in part led north korea's foreign minister to issue another threat. he said all options are now on the table for his country's supreme leadership. u.s. intelligence says there are indications kim jong-un could test another intercontinental ballistic missile in the next five to ten days. a north korean supporter is moving forward with his programs. >> if we think sanctions will get north korea to give up nuclear weapons right away, we're gone. snoop he

security council during the george b. bush campaign. >> reporter: south korean intelligence said today that north korea did not immediately respond when those u.s. war planes were off its coast this past weekend. that could be an indication that north korea did not detect them. north korea has strengthened its coastal defenses. the health bill appears to be dead. susan collins said yesterday she opposes the legislation. she joins john mccain, rand paul and ted cruz who already said they are against it. and nancy corps december -- cor capitol hill. >> reporter: the question is do

to show the base one more time that they tried? >> it's okay to vote. it's okay to fall short if you do for an idea you believe in. >> reporter: the offers of the gop health care bill acknowledged its dim prospects monday night. >> it appeared to me it was not the answer. >> reporter: susan collins was one of several gop senators who sunk the plan's chances. >> it would have changed the program in a way that would have put health care at risk for some of our most vulnerable citizens. >> reporter: according to a report under cassidy graham, federal spending on medicaid would be reduced by about $1 trillion over the next ten years and medicaid would cover millions fewer

snoop what mccain has done is a tremendous slap in the face of the republican party. >> reporter: president trump blasted his party's holdouts on the radio and on twitter, tweeting a montage of past clips of the senator vowing to overturn obamacare. snoop any american who's got a problem with john mckaun's vote, all i can tell you is that john mccain was willing to die for this country and he can vote any way he wants to. >> reporter: senate republicans will hold a caucus meeting today to discuss their next move. now that they have cycled through all of their major obamacare replacement plans. gayle, some of them are going to argue it's time to move on to tax reform. >> all right. we'll see if that happens. thank you very much. joop the trump administration this morning is defending the use of private e-mail by t

at least five current and former white house officials have used private e-mails for government business. major garrett has the story. >> reporter: government business conducted on outside e-mail accounts. that much is established. the white house insists no classified information was involved. it also says it's aware and the campaign was a big reminder of the political and legal imperative of keeping private and government communications separate. president trump's most trusted advisors used white house e-mail accounts to kuktd busineconduct. they all sent and received e-mails using nongovernment accounts. the president's daughter, ivanka trump only used outside e-mail while transitioning into her role as senior advisor. sarah huck by was asked monday how

>> to my knowledge very limited white house counsel has instructed all white house staff to use their government e-mail for official business and only use that e-mail. >> reporter: to comply with the presidential and federal records act staff are required to forward personal e-mails within 20 days. kushner received e-mails on his personal account and was asked by the oversight white house committee. >> reporter: though it was a popular line of attack for candidate trump, the white house has resisted comparison between this practice and hillary clinton's use of personal e-mail and a private server while secretary of state. >> to hide her corruption, hillary clinton put her e-mails on an illegal

e-mail accounts is not new. during george w. bush's presidency, they admitted they lost some 22 million e-mails. those were recovered years later and they had been stored on a private server owned by the republican national committee. >> i remember that well. thank you for reminding all of us. republicans in alabama vote today in a closely watched senate primary. president trump tweeted this morning, luther strange has been shooting up in the alabama polls since my endorsement. strange was appointed to replace jeff sessions when he became attorney general. his challenger roy moore is backed by the president's chief strategist steve bannon. he's at a polling station in alabama. chip, good morning. >> reporter: well, good morning. there is perhaps no

example of the sharp divide in the republican party than this race and president trump is risking an embarrassing political defeat. last fight he sent mike pence here in a final effort to try to pull out of victory. luther strange has the support of the vice president and the republican leadership, including president trump who campaigned for strange over the weekend. >> he's strange. he knows the true source of american's strength. it's god, it's family and it's country. zbl but two sides were on display last night in alabama. >> reporter: we did not come here to defy donald trump. we came here to praise and honor him. >> steve bannon is campaigning for roy moore, a former judge. >> is it the

alabama with their muscle? >> the person who has the most to lose may be president trump who suggested friday he's already prepared to regret endorsing strange. >> i'll be honest. i might have made a mistake. >> the president intended to stay neutral but decided to support strange in part because his agenda has stalled and strange would be a viable vote in the senate. moore said he would vote no on the latest republican health care bill and has bragged about firing mitch mcconnell. and he has the enthusiastic support of much of the president's conservative base. >> i believe in the second amendment. >> money has been flooding into this state in the past few weeks. most of it is going to the establishment candidate luther strange and most of that is coming from wealthy donors and packs. they really want to win this rand

today who wins and that person will face off against a democrat in december. >> thanks. a fast moving wildfire forced more than 1,000 people to leave their homes in southern california. intense flames surrounded a neighborhood yesterday. the canyon fire burned 2,000 acres and is threatening about 300 homes. firefighters made some progress overnight. the fire is 5% contained. only one house has been damaged so far. >> the steelers player says he never meant to take a stand. why the lineman who saluted the flag alone on sunday is stepping

the fourth day of the games is underway in toronto. and two teams who refuse to be

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hillary clinton is accusing president trump of singling out black athletes in his attacks. a new interview with charlie and tomorrow only on "cbs this morning," delta airlines

studio 57 for his first interview since taking open.

ralphcandidate for governor,rtham, and i sponsored this ad. they're studying for 21st century jobs. but ed gillespie supports donald trump's plan to take money out of virginia public schools and give it to private schools. as a washington dc lobbyist, ed gillespie worked for lenders trying to keep student loan rates high. and ed gillespie's plan to cut taxes for the wealthy could cut virginia school funding, too.

deep to left field. going ibaka brer back, cabrera, it. home run number 50. no rookie has ever hit 50 home runs in a season until aaron judge right now. >> yankee outfielder hit his 50th home run yesterday breaking the record by a rookie. he took a very quick curtain call. he hit his 49th homer. he got both balls back and says he will probably give them to his parents. >> all rise. don't we just like him? the more i read about him and hear about him, i think, i like you aaron

welcome back. the marines are celebrating the shattering of a glass ceiling. the marine corps released video showing the woman training alongside 87 other marines, graduated yesterday in quantico, virginia. >> she asked the military not to reveal her name. more than 30 women have attempted and failed the grueling course since 2012. she's now qualified to lead an infantry platoon of about 40 marines in cam boombat. she didn't want her name revealed. >> and also because she's going to be leading in combat. >> responsible for the life and death. here's a look at this morning's other headlines. former congressman anthony weiner was sentenced to 21 months in prison for sexting with a 15-year-old girl. weiner

handed down yesterday. he was also fined $10,000 and has to file as a sex offendser. orange juice prices may surprise you. hurricane irma destroyed up to 70% of the citrus crop in florida this month. consumers may switch to other juices or juice blends. and our cbs pittsburgh station says steelers quarterback ben roethlisberger regrets staying off the field during the national anthem sunday. roethlisberger said in the statement i wish we had approached it differently. we did not want to appear divided on the sideline with some standing or kneeling or sitting. the team will come out for the anthem before next game. >> and the one steeler who saluted the flag on sundays, one day later his jersey was the number one seller in the nfl'

many fans saw his salute as a rejection of sideline protests but he says he was making no political statement. he said he let his teammates down. good morning. >> good morning. he spoke at a press conference monday where he went to great lengths to say he did not mean to go against the decision of the team to stay off the field during the national anthem. it was a decision meant to avoid controversy but for some fans its inflamed the situation even more. >> good-bye pittsburgh steelers. burn in held. >> angry fans are torching team merchandise after players chose to stay off the field during the anthem sunday. only one could be seen, hand over his chest. >> god bless you and thank you for standing. >> it's completely wrong and

picture of myself standing alone i feel embarrassed. >> many thought he was making a statement in support of the national anthem. an assumption that might have come from his history as an army ranger who served in afghanistan. >> the army experience was unbelievable. >> we spoke with him in 2014 just before he started playing in the nfl. an opportunity he postponed in order to serve his country. >> i just couldn't stand by the sidelines and watch other people do the work. i felt like i had to do my part. >> reporter: on sunday the steelers plan to stay out of the national anthem controversy by staying off the field while it played. >> this is in no way, shape or form a protest of the national anthem. it was a way for us to stay unified over the division of things that are going on in this country. >> reporter: he says he asked to be at the front of the tunnel just so he could get a glimpse of the flag with his captains andmm

just as he stepped out to get a better look the anthem started. he put his hand over his heart and stayed where he was. >> i never planned to boycott the plan that the steelers came up with. the reason that i went out there is the reason it's causing all this stress and making the organization look bad, my coach look bad and my teammates look bad. >> last year big al as his teammates call him was one of the first players to publicly come out against colin kaepernick's sideline protest but he does understand the protests aren't against the flag or the military. they are just pointing out injustices in america and i talked to somebody who knows him well and he says this is a man that you take at his word. he's a progressive thinker and his teammates are behind him. hillary clinton suggests the president's anthem controversy should come as no surprise. i sat down with the 2016 presidential

yesterday. she said donald trump used inflammatory language about race goes back to the campaign. >> i remember very well when at one of his town halls senator mccain was asked a pretty racist question about senator obama and he just shut that woman down. we had a candidate surrounded by people who were saying vile things about women, me in particular, we had a convention filled with such kinds of comments. he kind of threw up the -- you know, the odds that it was okay to do and say these things. >> and do you believe how he reacted to that, he gave cover to white supremacists and racists? >> absolutely, charlie. he goes after black athletes who are standing up for what they believe by their protests and -- >> says they should be fired. >> calls them sob

them, he doesn't do that to white supremacists, neo nazis, clan members or vladimir putin. he's sending a message, it's a huge loud dog whistle to his supporters that you know, we're still on the same wavelength. >> but i did an interview with steve bannon as you know and he said we don't want them, they're no part of us. only a small percentage voted for us. we don't want their support. >> oh, he's so full of it. look what they're doing with health care. it is a fraud. it is just so cruel that they are trying to, you know, force republicans to vote because part of what brietbart is doing for trump is to be the enforcer. he wants to make sure that trump has quote, loyal republicans who will further his agenda. >> i love hillary clinton's reaction when you said i did an interview with steve bannon.

it didn't sound like she was a fan, but she's raising some very interesting points. >> her book is a best seller. it's the fastest selling nonfiction in five years. >> you talked about a lot of other topics too. comey? >> he suggested he had motive in releasing that letter. you can see more of that interview tonight on my pbs program. >> looking forward to that. prince harry told us in may of last year that he was moved to create the games after serving in the british army. >> i view myself as captain w l wales first. it's great to be able to create the platform and allow them to flourish. >> ahead we're in toronto where we spoke to two american

year's games. we share what they overcame to compete on the world stage. >> just lovz harry. i think he's terrific. >> always lifts us up to hear about our veterans. >> we want to invite you to subscribe to our pod cast. you'll get the news of the day and pod cast originals. you're watching "cbs this morning." 's a promise to give ou. when you help our veterans get better, it means constantly pursuing your best. there are thousands of us giving our best every day to heal millions of veterans. because this is more than a career. this is your life's work. it's ok that everybody ignores me when i drive. it's fine, 'cause i get a safe driving bonus check every six months i'm accident-free. and i don't share it with mom. right, mom? right. safe driving bonus checks, only from allstate. switching to allstate is worth it.

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day four of the invictus games is underyeah in toronto. they made their first public appearance together yesterday and they were spotted holding hands. the couple watched empbtvents oe tennis court and that's where jeff glor is. good morning. >> reporter: good morning. prince harry and megan watched wheelchair tennis here in the square as we did yesterday. we also got a chance to watch track and

athletes who are inspiring folks well beyond toronto. >> i was a medic for almost 13 years with 82nd air born out of north carolina and jumped out of airplanes, three deployments and i knew that i wanted to continue to help individuals so i decided to go the nursing rout. >> reporter: her illness happened back at home. a rare form of cancer took the lower half of her left leg. >> i told my providers i don't care what you do to my leg, just continue to allow me to be a mom. and i'm still a mom. >> reporter: with a daughter here. at the invictus games this year as an athlete and a single mother, she has already earned four gold medals in track and field. >> i was injured in afghanistan august 31st, 2010 by

>> reporter: anthony is one of her friends and a team usa teammate. he competes in four sports but wheelchair basketball and wheelchair rug by are his specialties. i want them equally because i've been getting a lot of chatter from great britain. >> reporter: they're trash talking. >> of course. that's what they do. >> reporter: the innocent fun enjoyed here seems entirely disconnected from any division from below the border. for the athletes and the kids watching it's not a bad place to be. >> i'm happy to be one of the guys that they see that don't give up. >> reporter: that's meaningful for them when they see you out there doing what you're doing. >> we've got enough negative things around and we need the positive and they need it. >> reporter: what does it mean to have your daughter here with you? >> quite a bit.

she doesn't see injury. she doesn't see illness. she doesn't see missing legs. these games aren't about the medals. these games are about the lives that you change. for her to see a person for who they really are and not what they're missing, that right there is really what these games are about. >> reporter: kelly is still set to compete in swimming. anthony's big events wheelchair rug by and basketball come up on wednesday and thursday and we cannot wait to see how they do. >> you are so right. you're right, we can't wait to see how they do. it's always important to pay tribute to these athletes who have given so much to the country. i love kelly's line about i don't care what you have to do, i just still want to be a mom. >> think about this larger discussion we're having. it's also a healer and for

of these veterans competing once again not only lifts them physically but lifts their spirit. >> gives them pride and purpose. >> i'm a huge supporter of all that. i'm glad jeff's been doing all that reporting. new video reveals dozens of ship wrecks in the black sea. how researchers found those ancient ships and microsoft's ceo made his mission to rediscover the soul of the tech giant. he'll be here to

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good morning. it's tuesday, september 26th, 2017. welcome back to "cbs this morning." we'll go back to puerto rico where millions of hurricane victims need help and critics say they're not getzing it fast enough. and microsoft's ceo right here in studio 57. why he had to hit refresh to change the company's culture. what he thinks about artificial intelligence. first, here's today's eye opener at 8:00. >> puerto ricos i inhe t middle of a humanitarian disaster. >> rescues are ongoing. people in some of the hardest hit areas have not

coicmmunate. >> jerry jones changed his mind. >> and the theory that president trump's tweets or threats could be misinterpreted by kim junong- and that could lead to some sort of unintended military conflict. >> the white house insists no classified information was involved. it also says it's aware of the legal imperative of keeping legal and government communications separate. >> obamacare, the bill to replace it appears to be dead. >> did you hear about london banning uber? uber is vowing to come back better than ever. in addition to uber pool and uber x london customers will have the option by a flying

nann nanny. >> i'm charlie rose with gayle king and norah o'donnell. puerto rico's governor says there could be a mass exodus of people to the united states. food, water, gas and electricity are still scarce six days after hurricane maria tore across the island. power may not be restored for months. >> satellite imagery on a normal night with electricity to what they looked like sunday night without power in many places. president trump tweeted puerto rico which was already broken from massive debt is in deep trouble. he added, much of the island was destroyed. we're in san juan with a warning that conditions could get worse. good morning. >> reporter: good morning. hundreds of people are waiting at the airport in san juan this morning yet again trying to get off the

there have been reports of price gouging but we can tell you this. representatives from at least delta and american say they have capped the prices so that gouging doesn't happen. when it comes to telecommunications it's impossible to make a call on the island unless you're in san juan. a top executive at the telecommunications alliance sent a letter to president trump warning that the grid could go dark unless there is fuel for generators. the agriculture industry has been severely affected. trees are naked everywhere around the island. the governor says it's going to take a year for the agriculture industry to rebuild. supplies are arriving. millions of bottles of water, fema says, hundreds of thousands of pounds of food but we continue to ask where is the distribution happening? so far they've not provided us with an opportunity to get into those areas, to get video,

show the american people what is happening on the ground here. fema's administrator spoke yesterday standing along the governor. they complemented each other and they both complemented president trump. they took no questions saying this is one of the worst hurricanes to hit puerto rico and they've got a long road ahead of them. senate republicans will meet today to decide what is next for their collapsing health care bill. collins became the fourth republican to oppose the plan. a congressional budget office found the graham cassidy bill would reduce the budget deficit by $133 billion by 2026. >> but it estimates the number of people covered by insurance would be reduced by millions in part because of medicaid cuts. >> if you want a hearing you better shut up.

>> senator hatch tried to quiet protesters yesterday. the protesters opposed medicaid cuts, some in wheelchairs were the room. >> president trump says it was big progress that the cowboys all stood up for our national anthem. the cowboys and owner jerry jones linked arms and kneeled on the field before the anthem last night. jones is a trump supporter and had criticized pregame protests. fans booed the team but during the anthem the cowboys and cardinals stood with their arms linked. mike pence backed up the president's criticism while campaigning for luther strange last night. he says it's not too much to ask nfl players to stand for the anthem. lebron james supports players who take a knee during the anthem but says he'll use his voice to speak out instead. james called president trump a quote, bum over the weekend for

invitation to the nba champion golden state warriors. >> he doesn't understand how many kids, no matter the race, look up to the president of the united states for guidance, for leadership, for words of encouragement. he doesn't understand that. and that's what makes me more -- that's what makes me more sick than anything. we know this is the greatest country in the world. it's the land of the free, but we still have problems just like everybody else and when we have those problems we have to figure out a way how we come together and be as great as we can be as a people because the people run this country, not one individual. and damn sure not him. >> james also says he was frustrated the president used sports to try to divide the country. >> he was one of the first people to say that sports is a great

we are talking about two separate issues here and i think as long as they keep pointing that out maybe we'll stay on track with it one discussion at a time. >> frustrating to watch it. target says it will increase pay to more than double the federal minimum wage for hourly employees. pay for target's workers could mean a better experience for the customers. but will it mean higher prices to

he became microsoft's ceo three years ago. >> a couple of choices i can make right now. i can write commands, run a query, bring the data back and populate my spread sheet or i can go ahead and use the query engine and let it do the job for

and here he is today. >> boy, how things have changed. >> he's in our toyota green room. ahead, his new book on how the company evolved since then and what he sees for its future. you're watching "cbs this morning." (avo) when you have type 2 diabetes, you manage your a1c, but you also have a higher risk of heart attack or stroke. non-insulin victoza® lowers a1c, and now reduces cardiovascular risk. victoza® lowers my a1c and blood sugar better than the leading branded pill. (avo) and for people with type 2 diabetes treating cardiovascular disease, victoza® is now approved to lower the risk of major cardiovascular events such as heart attack, stroke, or death. and while it isn't for weight loss,

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they're all right here. >> one, two, three. bill gates introduces a new ceo of microsoft. his name is satya nadella. after working at microsoft for 22 years. since then he's generated $250 billion worth in market value for microsoft. he discusses his personal and professional journey of transforming the company. imagine a better future for everyone. >> bill gates writes in the forward, we have fallen behind google and have a fly in our own studio. our original search team has moved on. satya was part of the group that came in to turn things around. he was humble, forward looking and prague mattic. we welcome satya nadella to t

welcome this morning. >> thank you so much. >> to change a culture is not easy. how do you do it? and what are you looking to create? >> you know, when a company is successful, one of the things that happens is the concept that got you started in the first place, the capability that you have and the culture all get into this beautiful lock and things are going well and lo and behold you need to come up with a new concept, a new idea for which need new capability. that's when the culture has to be at its preem mmiupremium. the culture needs to build new capabilities so for companies to be successful over a long period of time you need more than a good idea and a good strategy. >> and the capacity to refresh all the time. >> that's correct. the fact that everything that starts off and goes into hyper growth ultimately does taper off. the real question is, what do you do when that happens? how do

real challenge for us as individuals, us as companies or us as societies. >> so one of the things that starts with you and for you it meant empathy which is such a great concept. jeff weiner, i think it's a great romance between the two of you. both talk about empathy a lot and you cite in your book two really strong examples of how your life was changed and how it carries with you today. >> empathy is everything. if you think about even in the business context for us, our job is to meet the unmet, unarticulated needs of customers. there's no way we could innovate without having the deeper sense of empathy. >> so what happened to you? >> the interview, my interview at microsoft, the very last question, the last interviewer asked me, what would you do if there was a child who had fallen on the road? i thought there was some

call 911. and he gets up and leaves. he tells me, when a child is on the ground, you pick them up and hug them. that is my first big lesson on empathy. >> it changed your life. >> it's not some innate capability. i believe that your life's experiences will teach you if you listen and at least in my case that's what. whether it's that interview question, the birth of my son and every day at microsoft, i learn about building a deeper insight to be able to see through those eyes. >> your son has severe cerebral palsy. >> he was born 21 years ago with asphyxiation which led to cerebral palsy. and for me it was more like why did this happen to me but it was only watching my wife for whom it came much more naturally to

nothing happened to me. something happened to him and what my job was as a father and that realization perhaps more than anything else shaped my outlook in the years to come. >> it's interesting because microsoft, you think about them being a leader in innovation and you write in the book that in the smart phone era microsoft had failed to lead and barely managed to participate. and the c in ceo is for culture. how does culture change innovation? >> for me, a company that is successful and to continue to be successful in something like high tech for a long time you'll have your hits and misses. if i look back 43 years ago when the company got started to here we are with a whole new set of competitors at any new given point in time, the question is have you caught enough waves even if you missed one or two. that's the real question and that's where the culture

allows you to learn from your mistakes and still grow, then you are doing something right. >> you talk about when you wanted to get to your employees, the morale was low, people felt they had lost their cool factor. you have a specific call at 6:02 so you can talk to everybody and you want them to know what? this is what we're going to do. >> to me it is not how much we had lost our cool factor, it's more about being in touch with our core sense of purpose and identity. if you look at it, microsoft is different from a lot of other companies in the sense our first product was the basics and what it telegraphs for me is we create technology so that others can create more technology. we're a tool maker and in a world today where every walk of life and e

shaped by technology, our original pieces is even more important and i wanted to be in touch with it. >> also the success of tech companies has made them powerful and there is much conversation today about putting them on the very, very strict scrutiny. are you worried about that? >> i think that any company that has done well has a significant foot fingerprint especially multinationally. i think it's super important for us to think about the surplus we create around us. i think -- when i think about microsoft, one of the things that gives me the greatest pride whether i'm in new york area or any part of the world is the small businesses that are more productive. the large businesses that have become more competitive. the public sector that's more efficient. the educational outcomes that are better because of the work we do. until we measure ourselves with the outcomes outside of our own balance sheet i think there's no long-term success in business. >>

a look at what the consequences are to technological innovation. >> well, third ceo, bill gates, now you. congratulations. >> thank you so much. and hit refresh is on sale today. the race to host amazon's second headquarters is heating un. cities unrolling some unusual incentives. how one tried to mail amazon's ceo a giant cactus. plus, a wedding photo shoot takes an unexpected turn. how the groom saved a little boy from drowning. hi. so i just got off the phone with our allstate agent,

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xeljanz can reduce the symptoms of ra, even without methotrexate, and is also available in a once-daily pill. ask about xeljanz xr. september is childhood cancer aw ralphcandidate for governor,rtham, and i sponsored this ad. they're studying for 21st century jobs. but ed gillespie supports donald trump's plan to take money out of virginia public schools and give it to private schools. as a washington dc lobbyist, ed gillespie worked for lenders

and ed gillespie's plan to cut taxes for the wealthy could cut virginia school funding, too. ed doesn't stand for education.

a wedding photographer captured the groom making a heroic rescue. he was posing for wedding photos when he saw a boy struggling in the water. he jumped in to save the child. the boy seemed to be fine after wards. cook's new wife said at first she thought her husband had gone into the water as a joke. >> that says something about him. he's posing for pictures and it's like life is more important. >> all right. art

provide a sound track to the

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find it in a subaru crosstrek. the you on board the international space station took this incredible video of the northern lights over northern america. the video begins over the california coast, moves on to north dakota and then to quebec when the daybreaks. wow, it gets prettier and prettier. it was sighted on september 15th from near the highest point of the space station's orbit. it's a fairly common phenomenon for astronauts aboard the space station. okay. welcome back to "cbs this morning." are we going to the green room? >> nope, we're not.

okay. but art garfunkel is there. >> i think what we might do is go look at some headlines. >> i'm game if you are. >> okay. these are headlines from around the globe. the miami herald reports the keys will officially reopen to tourists on sunday. hurricane irma smashed into the keys more than two weeks ago. by yesterday water and power had been restored to most locations. britain's telegraph reports on a pioneering nerve experiment. a man is reportedly able to follow an object with his eyes and turn his head on request. the findings may challenge the view that a vegetative state that lasts more than a year is reversible. the benefits of early childhood education and health benefits may last longer than a lifetime.

may have positive effects on their children as well. access to head start led to higher high school graduation rates for future generations and it also reduced criminal behavior and positive implications for the economy and the overall work force. and cities are working overtime to woo amazon to build a second headquarters. it's looking for a second location. tucson trued to send a cactus to amazon's ceo. in philadelphia business school stuntss a stun students are pitching to amazon and the mayor of ottawa flew to headquarters to walk as close as publicly is possible. >> hillary clinton opened up about former fbi james comey and his role in the 2016 presidential election. she revealed why she thinks comey reopened the investigation iner

before the voting. >> he was under pressure from rudy giuliani, others, both former and current fbi officials. i mean giuliani announced two days before the 28th something big is coming in two days. >> and you assume that's what it was? >> sure. it happened two days later. >> but you're saying he folded under pressure and made a decision that he knew would derail your candidacy. >> ask yourself this. he did that to me when there were other ways he could have -- if he thought there was anything there to be investigated he could have asked me if i had any objection. he could have asked others if they had any objection. he could have done it without some big letter announcement to the congress which he knew would leak. at the very same time he is not at all talking about the investigation that had been started inru

he would not join with the department of homeland security and the director of national intelligence. >> did he even disclose at that investigation? >> he did not disclose. >> why did you think that was true? >> you know what he has said? it was too close to the election which makes no sense at all. on october 7th which was a big day in the campaign it started with secretary johnson from homeland security and gym clapper from national intelligence saying we're concerned about activities by the russians and people thought it was primarily about the dnc hack. we now know they knew a lot more, but we didn't know that at the time. then the hollywood access tape comes out. within one hour russians through wikileaks dumped the headlines and created a diversion which then las

of the campaign. >> well, she's fired up still. >> she believes that, hey, there have been -- many people have suggested that the comey letter had an impact. whether in fact it was a decisive impact or not, others can judge, but he believes that he had -- or she says the central question, what was his motive and why did he act the way he did. >> she's saying it was deliberate. >> seems like there's a lot of headlines in that interview. >> she was very animated too. >> you can see more of the conversation tonight on my pbs program. target vows to increase its hourly wages to more than double the target minimum. it will boost wages to $15 an hour over the next three years. the impact will affect thousands of its more than 300,000 employees and more than 100,000 season workers. target works to pull itsel

melody is in chicago. good morning. >> reporter: good morning. >> first question i have for you, what will it mean for the cost of goods at target? will they go up as well? >> interestingly, what the company is saying is that prices are going to go down, not up and we're seeing this in a lot of stories in retail right now where lowering prices is a priority. we saw it with amazon when they purchased whole foods. so they're saying it won't go up. in fact, they will go down and what they need is scale. more sales. >> so raising it to $11 an hour, how does it compare to their competitors? >> it would rank them number five amongst the big box retailers with costco leading the charge at 13 miles an hour. nordstrom and then home depot and then target. retailers who have $500 million in sales or more, the average hourly rates

>> are we simply going to see across the board most companies, a push towards but not there, $15 an hour? >> i think the bottom line, i don't know if it's 15 or 14 or 13, but the bottom line is these wages are going up. one reason is because we're at virtually full employment at 4.3% for our unemployment rate. the other thing is at this level it's not necessarily so hard to get the people. it's hard to keep them. these are entry level jobs where someone will leave for a 24 cent per hour increase and go to another employer. they also want to try another career path. they need a way to keep these people so telegraph going to making more money and having a career path. >> incentive for a better work force? >> absolutely and also to go up

their asset which many see as their liability is the store. they want to make sure when you walk in that store you're not lost. you can get what you need and you can get a good customer experience. and there's a direct corelation between a happy employee and higher customer satisfaction. >> that would make sense but there's sometimes pushback to raising the minimum wage. what's the downside as some see it? >> the downside is it leads to further unemployment because companies can't afford it, but this train has left the station. the federal minimum wage is $7.25. we're talking about $11 going to 15. we've seen some states like washington and massachusetts go to 11. people recognize you have to pay more. >> all right. always good to see you. thank you very much for joining us from chicago this morning. art garfunkel's voice has been described as angelic and haunting but as h

in 2013 in a note to self, there was a time when he lost it. >> you will need to be brave to mend out in public, so you go to a lower key. ♪ when you're weary, feeling small ♪ >> art garfunkel is in the green room to talk about his new memoir. the struggle to regain

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>> wow, it's so beautiful. that's art garfunkel perform ng central park back in 1981. his voice shaped some of the most famous songs in american music. ♪ ♪

>> half of simon and garfunkel, he dominated the top charts. the group's number one records included bookends and of course bridge over troubled water. after they split in 1970, garfunkel moved on to a successful solo career. he and simon were inducted into the rock 'n roll hall of fame in 1990. his new memoir, good morning. >> lovely to be here. >> good to be with you. >> listening to those songs brings back so many memories. you were telling us before the break, something we all thought was very interesting. you never

book. >> no, i carry a notebook in the back pocket. >> do you have it with you now? >> not right now. >> but with that you do what? >> i've walked across europe and the united states and as i walk, little insights occur to me, some of them are big and i get a notion of a first line and i go, that line has rhythm and it means something to me. it touches the theme i've tha t thought about all my life. so between that first line which is a good song first line and the theme which is where i know i'm going i just spend the next 24 hours fixing and twirling my hair and erasing. >> but it's your voice though that really captivates people. it's been said that it's made grown men cry. you call it your secret joy, your private joy, your secret gift. you knew at an early age you had something special in your throat. >> i s

at five i would sing to myself and i've heard a lovely thing and i felt, this is god's gift to me. it gave me a spirituality to singing right from the earliest age. so you share it with others. as jewish boy i would sing in a temple. it had a big high ceiling so the reverb was wonderful. i was entranced with that sound. >> did you have confidence you could do it solo after you and paul split? >> i didn't know if the world would accept me but i knew i could survive without paul. >> what's your relationship with paul? >> i would say it's intense, it's like a marriage, it has

summers and winters. it waxes and wanes, it is best not talked about. you leave it alone. sometimes you get a call from paul and out of nowhere something funny goes on and you laugh and you go, i miss him and then you hang out, have a dinner -- >> is it a lot of pressure to come back together? >> i don't call it pressure. it's standard to be asked will you work together? and i always say i don't know. life is a surprise. now days i say no, we won't. >> this book is kind of a travel log and as you note, it's a diary of sorts. books you've read, poems, all sorts of different things. what is all but luminous? >> it's as if you're walking and you are so entranced by the beauty of everything you tear up and in the blurry vision of tearing up, what is it all but luminous? it's a

>> it's not your typical thing. you talk about records that have changed your life, the beatles here and everywhere, but then you said scarboro fair. >> it's songs that changed your life. when we did that one i thought it just came out lovely and these things are new to the world and they're new to your own ears first. you know, i heard simon and garfunkel before the world did. so it felt to me like the best, most flowing, most organic thing we ever recorded. >> where would you put" bridge over troubled water." >> top five, top three. i'm the producer of our records. i go into the control room and i mix and balance the music and the backing, the instrumentation and i'm very proud and pleased with how "bridge over troubled

water" was kruktdconstructed. >> what's third? >> "cecilia" is pretty happy. >> yeah, it's always breaking my heart. what a pleasure to have you here. >> it's lovely to be here. >> what is all but luminous is out today and you can hear more on our pod cast. ray dalio offers points. you're watching "cbs this morning."

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would you lift us for the ending? >> sing a little? >> are you goi

and

2015 when you said montell, who cares. that's because in the 1980s and the 90s it is happening again. the armenian people have been subject to persecution and no one wants to recognize this. it's about the genocide and the armenian people, but also about the bigger discussion about what's going on in this world. remember what just happened in germany yesterday. we have to remember this one denied will happen again. >> what drew you to the topic? >> i've been working with a lot of producers. if you know me, i'm always a voice for those i cannot be a voice. right now one of the things i'm working on,