the secret is nuvo's citracharge cell technology. relying on a process called chelation, powered by citric acid, this patented time-release cell breaks the bonds of scale before they can get a grip on your plumbing and appliances. all you'll notice is month after month of delicious good-for-you water. it's truly mother nature's answer. imagine having soft water that easily rinses soap away... refreshes laundry-- fluffy soft and touchable... puts an end to scrubbing water spots from fixtures, mirrors and dishes... even lets you say good-bye to dozens of corrosive cleaning chemicals. in independent laboratory studies nuvo h2o is proven to not only eliminate up to 98% of scale buildup, it was actually proven to remove existing scale, improving the function of fixtures and appliances in just weeks. if you live in a condo apartment or manufactured home and could never dream of having your own compact soft water system, you need to see this. if you are tired of wasting four times the water you use with your existing system, nuvo h2o has a