within a half an hour, i got a call back from matthew shulman. you can just see his personality shine through on how he helped me. i would consider matthew to be a friend. he initially recommended the harp loan for me. and he said, you know, "i'm not gonna give up on you vikki. i'm gonna keep trying to get you qualified." and that's one reason i didn't leave my home. he called me on a sunday and said, "the harp 2.0 has just come out, and you qualify for this. we're gonna make it happen." and within a week, i was signing my closing documents. quicken loans really took in consideration my time. i could do everything over my cell phone. my payment was significantly lower. it was just so easy. when i knew i was able to keep my home, i was very proud. i just love my house. quicken loans allowed me to refinance my house and lower my house payments so i could free up time and finances to do activities that i really enjoy doing. i got to date and get to know my husband, bob. it allowed us to do things that we enjoy doing together such as cycling and hikin