director's report: (discussion) presented by abbie yant, sfhss executive director >> good afternoon, s. abby, executive director health services system. i wanted to reemphasize and congratulate the entire hhs team. a lot of work by everybody on the open enrollment that was successful this year. we were able to open our doors and help real people. we have a lot of retirees who were able to make appointments with us. not always tomorrow because we are pretty booked, but it's working out very well. i'm going to defer any detailed report on this until next month until the team will be giving a highlight on how it went, but it was very successful and we had a bump in the early weeks but smooth sailing in the last week which is always challenging. congratulations to the entire team. i also sadly want to note the passing of a former staff member, ernie, he started there when i first started and a very pleasant person and worked as a critical part of the i.t. team and was a joy to work with and retired i think in 2018. so the staff that had an opportunity to work with him can't say enough abo