abi jaiyeola went to find out more.ing. but if you can't hear the announcements, it's even more challenging. translation: it can be difficult, yeah. . just because when you're on a platform, there's many a time it's occurred where i've been standing waiting for a train, or where i've got on a train ready to set off. it's gone the wrong way and i've not realised i'm on the wrong train. sometimes, yeah, when i come to the train station, it is difficult. but it's the lack of communication. the staff here don't really sign, obviously, so i have to write down any communication to try and look at the information in english. and english isn't my first language, so i've gone to the wrong platforms before. lots of problems with access, not being able to hear- announcements, missing trains, delays, not being informed. - traditional noticeboards don't help if you can't read, and people who are born deaf or have hearing impairments may have reading difficulties. bsl users tend to have quite a low reading age, and that's because whe