and we spoke about-thomasina said that it's a peer-to-peer, we've talked about recovery coaches where there's a little bit of training to let people know what are the primary elements that they must know about in order to help someone else. in the context of family however, what are some of the issues the family need to be aware of in order to support someone in recovery and i'll start with you, bev. they need to understand the illness they're dealing with, so we have an ongoing education program for families that deals with what is the illness and understanding addiction. then what's my role? what are the kinds of things that are helpful and constructive and what are the things that aren't so helpful and constructive? and then what are the resources out there and how can i access them? some of the others is just a family understanding their rights and that some of the confidentiality laws don't apply to the family. you know, i can tell you what is happening in my family's life. the counselor or the treatment provider may not be able to tell me what's happening, but as a family member