. >> reporter: adam chandler is the author of dhru dres. >> it doesn't exist as a culture.ve-thrus and fast food, the way ite else in theworld. >> reporter: driveu it existsute >> reporter: and that flavor sells. according to a recent study, fast food restaurants take in about 70% of their income through that little window. and now the pandemic has made it the only game in town. >> drive-thrus are how hospital workers and truckers and families are getting fed right now, and so it's actually how the country is continuing to move. and that's important to note, too. >> hi there. >> reporter: but whether you're selling burgers or booze or band aids, working a drive-thru is a tough business, especially when the cars won't stop coming. dr. abanante. what has this been like for you? >> this has been really hard for me. my family's moved out and i have four kids. they moved to my in-laws. and i get to see them tomorrow, which is really exciting. >> reporter: i mean, you are on the front line so you felt like you had to isolate yourself, essentially. >> i felt like that was best. an