they know, they know, they know. >> as the police waited for someone to answer, cheollima leader adrian hong put on a north korean lapel pin to look like a diplomat, then opened the front door. the police informed hong that a bloodied north korean woman had frantically told them there was a problem inside the embassy. hong replied nothing was wrong and shut the door. >> i believe that was when we realized that not everyone was accounted for. >> who was missing? >> it was the wife of one of the members of the embassy staff. >> the wife had jumped off an embassy balcony in the early minutes of the incursion. despite an injured leg, she dragged herself onto the street, where she was discovered by an alarmed spanish motorist. >> after the police left, the phone all of a sudden started ringing and ringing. it would ring, ring, ring, ring, wait about five, ten seconds and ring, ring, ring again for hours. and in that echoey house, with the phone ringing, just echoing everywhere, i don't care how courageous you think you are, that is scary. and so, it is totally and completely understandable why th