we have a chief information officer who sets basically agencywide or administration-wide policy on how we better utilize the $80 billion. get more with less. as an extension of these two voices, policy focused on the external and policy to fix the internal operations, you are now starting to see more support structures in place. the digital services arm is a support structure to the chief information officer to make government work better. that is a very natural extension of the work we started earlier. >> when it comes to that $80 billion spent on i.t., is it centralized? is it coordinated? should it be? >> i find this a tough question because one can make the argument that centralization leads to economy of scale but you lose that focus on in-state applications. it will be a dynamic continuum based on the need and the circumstances in question. at a minimum, you want to make sure that every decision at the agency level is made with the best information at hand as to how to go about solving the problem. as an example -- the ultimate in centralized is the use of cloud computing technol