the majority of officers who are eligible to go through mediation when a complaint has been filed, agrowed to do the mediation and i think mediations really help an officer to see things from -- complainants' point of view, even if the officer was correct in proper conduct. and it is an education process and i do believe that we have a well educated police force in san francisco with regard to interactions with the public. and that makes a huge amount of difference in terms of whether someone will or will not file a complaint. president mazzucco: great, wall, thank you very much -- well, thank you very much. plea call 3-c. >> commissioner's report, commisser president's report, commissioners' report. president mazzucco: thank you very much, lieutenant. this may fall under line 3-d but ripetly received numerous telephone calls regarding people interested in our police reserves. so if we can have a report somewhere in the near future about the number of reserves that we actually have. i know that, that number increased substantially in the last six to eight months, and there's several people