. >> ann aherne. i would just like to put forward sonya harris, who was my assistant for 6.5 years -- it seems like a long time. i know in the last couple of years i did not have heard very much. as far as continuity and keeping things going, having some history of what goes on with the commission, it is very important. when i took over, i had no one to train me. i did not even know there was a aac, boe, code advisory committee, until they came up. i think it is really important to have somebody that understands the department and how it works. thank you. >> is there any additional public comment? >> i am not speaking for the department as a private individual who has been within the department since 1990. i just want to commend sonya. i have to work constantly with the commission secretary office, and i just want to commend her professionalism and her protection of you commissioners, try to get information for you. as ann said, i do not think you could make a better choice. commissioner hechanova: in

i am ann aherne, secretary of the commission for 13 years. i recently retired. i was on medical leave before and i did not get a chance to say goodbye. i want to say how much i enjoyed working with everybody. i worked with over 30 commissioners. i have seen all kinds of personalities and all kinds of different people, and have worked with all of them. some of them you might think for the most difficult were some of my favorite. i would also like to say that i enjoyed working with everyone in the department, and i thank them all for their help. they really do help behind the scenes. the commissioners do not see all of the crazy calls that come into the commission that sonya will now be taking care of, and customers that come in. they do not see the day to day of what goes on in the department and how much the department really helps everyone in the commission. they save you a lot of time and a lot of the aggravation -- sometimes they just need somebody to listen to them. i know vivian does not like the term clerk, but i would like to thank all of the clerks in th

and i am sad to say ann aherne, our secretary, after 35 years, will be retiring. sonya harris, who had been in her stead at this time, will cover those duties. again, welcome to the bic meeting. that is it. >> item 3 is public comment. the bic will take public comment on matters within the commission's jurisdiction that are not part of this agenda. >> good morning. my name is sandy burnback. i live at 570 o'farrell. as i explained last time, we have had some problems. nov's are issued and then there is no follow-up. to emphasize my point, an nov was issued on 5/24 regarding the water heater. on june 16, a second issue wanos issued, along with a certified letter to the landlord stating, and i quote, you are directed to fix the unsanitary conditions. as of the close of business yesterday, nothing had been done. the last thing mentioned on the complaint database was 6/27, where the landlord asked the inspector for an additional two weeks. this is now four weeks later, and nothing has been done. it i will ask ms. day, since it is on her letter had, what this means? >>

the presence of secretary aherne in providing continuity through all of the different politics that exist in san francisco, at dbi and city hall, to provide us with comments, helping us to advise the director, as far as the department running, making sure that the staff is taking care of, that our stakeholders that come in and use our services are heard. i have been in ann's office on any given day. eventually, the calls can make it to the commissioners, but the word that the secretary does to support us doing our job is just essential. i have to say, i have not seen a secretary perform as well as you have anywhere in the city on a constant basis of providing us with what we need to get our job done. so i want to personally thank you for helping me as a commissioner, as a new commissioner and now as an older commissioner. you have really made it possible to make sure that the commission serves and provides the service that we know we can. without you, specifically, without our secretary and support staff, we would not be able to do our job. you have been instrumental in performing this de

i have the honor of being trained by one of the best in ann aherne. i look forward to carrying her porch and working diligently with the commission. commissioner hechanova: thank you. >>item 8. commissioner's questions and matters. 8a. at this time, commission may make inquiries to staff regarding various documents, policies, practices, and procedures, which are of interest to the commission. >> is there any public comments? seeing none. 8b. at this time, the commission may discuss and take action to set the date of the special meeting and to determine those items that could be placed on the agenda of the next meeting and other future meetings of the building inspection commission. the next meeting is on september 23, i believe. commissioner murphy: the third wednesday of the month. commissioner hechanova: fall equinox. >> i will be sure to follow up on the item that the commissioners requested earlier in the meeting. public comment on items 8a and b? seeing none. item 9. review and approval of the minutes of the special meeting of february 3, 2011. c