off on the left of your screen focused on the actual collision impact area we're working to get ahold of amtrak to get you more information, as we do we'll bring it to you. >> that is obviously a twisted train car. now we're going to go into our fox affiliate in philadelphia who has live coverage of the breaking news. take a listen. >> they could have hit something else out there, we don't know what we're looking at. we have been checking the amtrak website, we have not been able to reach them obviously for them as well this is an emergency situation. this is what we're seeing this train, train 188, traveling from washington, d.c. to new york city there's a service disruption. that's what you're looking at. certainly that is an understatement. it's more than a service disruption. that is currently what is on the amtrak website. if you were to look for your frnd or family on this train to see what's going on. that's all you're going to find is that there's a service disruption. >> service disruption. we're still awaiting word from amtrak itself to see what happened. that is the least of amtrak's

they're being taken back to 30th street station, if you need to get ahold of someone who was on that train and you haven't been able to amtrak has set up a hotline. it is 800-523-9101. friends and family members can call and check on loved ones. lots of things are starting to happen. we'll bring you updated information from port richmond coming up. >> thank you, tracy. the train derailment will have a huge impact on travel this morning whether you're using mass transit or not. let's bring in "nbc 10" traffic reporter jessica boyington. >> massive delays and suspensions for mass transit, obviously for amtrak. all northeast service is suspended from philadelphia to new york. we have good news. new jersey transit will cross honor the amtrak tickets between new york city and trenton. additionally an update for septa. the trenton line is still suspended. chestnut hill line has resumed but there will be alternates around the area. you can expect delays. additional trains were added to the chestnut hills line. i'll have updates on closures and the majors in the area coming up. >>> now your "nbc 10" first alert weather with meteorol