chairman ajit pai.ll getting a bunch of these every single day. >> absolutely, and that's one of ae reasons why we've been making sure we do everything we n n to stop this. >> reporter: but stemming the flow of robocalls will not be easy, says cnet's roger cheng. >> robocall folks are smart people. they've been able to continually outwit and really advance and upgrade their game. >> reporter: beverly, who you saw in our story ultimately had to get a new phone number to make those angry calls stop. the f.c.c. has told phone companies they need to adopt new technology that can determine if a call is legit by the end of the year. in the meantime, those annoying robocalls keep rolling in. norah. >> o'donnell: they do, indeed. kris van cleave. thank you. still ahead, how an officer's quick thinking helped a pilot in trouble. trouble. eating right? on it! staying active? on it. audrey thinks she's doing all she can to manage her type 2 diabetes and heart disease but is her treatment doing enough to lower her

chairman ajit pai.etting a bunch of these every single day. >> absolutely, and that's one of the reasons why we've been making sure we do everything we can to stop this. >> reporter: but stemming the flow of robocalls will not be easy, says cnet's roger cheng. >> robocall folks are smart people. they've been able to continually outwit and really advance and upgrade their game. >> reporter: beverly, who you saw in our story ultimately had to get a new phone number to make those angry calls stop. the f.c.c. has told phone companies they need to adopt new technology that can determine if a call is legit by the end of the year. in the meantime, those annoying robocalls keep rolling in. norah. >> they do, indeed. kris van cleave. thank you. still ahead, how an officer's quick thinking helped a pilot in trouble. choosing my car insurance was the easiest decision ever. i switched to geico and saved hundreds. that's a win. but it's not the only reason i switched. geico's a company i can trust, with over 75 year

reporter: david i sat down with the fcc chairman ajit pai this morning and he wants elderly consumerso know that if someone is calling unannounced talking about medicare benefits to hang up the phone. he says it's a scam. the technology continues to improve making these scam or spoofing calls even more difficult to trace and distinguish from a real call. last year medicare patients began receiving cards with unique numbers in place of social security numbers. now spoofers are calling for those new numbers on the card hoping to take advantage of consumers benefits, and that's medicare fraud. >> what they do is they mask that number and make it look like they're calling from a u.s. phone number so you might get a call from your area code the next three digits are the same so it might be coming from your neighborhood and you answer thinking it's the local pharmacy or your child's school but it's a person a world away and that kind of spoofing is essential for some of the scams. >> medicare will never call you unannounced asking for personal information over the phone. now this new warnin

this morning, i sat down with sec chairman ajit pai in washington who put out the warning that spoofingcontinues to improve. listen. >> what we are doing is putting an alert saying don't answer the phone if it comes from a spoofed number. do you answer the phone, do not give out any personal information, hang up immediately , and if for some reason, there is a scam it's being perpetrated on you file a complaint with the relevant authorities. >> medicare will never call you unannounced asking for personal information off the phone. this new warning is just a small piece of a larger puzzle with robocalls in general that do not call list only applies to legitimate telemarketers oversee ing companies often don't comply making those calls even more frequent, and more frustrating i know i signed up several times, still get many of those calls a day. christina back to you. >> it never seems to end. >> never does. connell: walking away, they say maybe from as much as a half a billion dollars this story is getting a lot of attention surprised a lot of people but the indianapolis colts quarter qu

. >> fcc chairman ajit pai. >> they're already breaking the law.is that going to stop them from breaking the law. >> we believe with the authorities we'll be able to stop some of it before they materialize. >> roger cheng from cnet. >> these folks are smart people. they've been able to tonightually outweigh and really advance and upgrade their game. >> a phone scam cost this couple more than $80,000. a caller posing as an attorney convinced them their grandson had been arrested. >> this is an evil that preys upon the emotional connection that grandparents have for their grandchildren, and it's absolutely horrible. >> reporter: erica flavin is their daughter. >> how are they going to manage their retirement, pensions, my mom's medical bills. this is money they could have used for all of that and it's gone, it's never coming back. >> reporter: the fcc says you don't have to answer those calls from an unknown number. if it's important, they'll leave a voros mail. and don't send money to strangers. the fcc told phone companies they need to determine th

i sat down with ajit pai this morning in washington and he said spoofers are finding methods that arere more convincing than ever before. >> they start with conversational questions to make it seem as if this is a person they can trust, especially when talking about things many elderly people might relate to, for example, oh, yes we understand you just got a new medicare card, can we see your number just to confirm it. reporter: this new warning is just a small piece of a larger puzzle with robocalls in general. pai says his team fined robocallers $250 million in just the last two years. that do not call list that you know about only applies to legitimate telemarketers, those overseas often don't comply, making the calls even more frequent and frustrating. i know i signed up for it a few times. i get those calls multiple times a day on my dproecell phone. connell: you're right about that. thanks, david. >>> there's a new study out from citizens bank showing that u.s. businesses are strong. sfiet t despite the inverted yield curve and all the rest. brian wesbury joins us now. we always