alex dunlop reports.essive episodes. in 2012, her application for disability living allowance was rejected. it's a hideous system, what they make you go through, and you know, they beat you down, because they want you to just go away. but ann did not go away. after eight months and with the support of her friend, penny, she finally won her claim. ann was then twice refused personal independence payment, before a second tribunal win. assessors, she says, took no account of her mental health. they're trying to take a million people with a million different problems and go, we're going to give them 30 questions and try and work out who should have what. that doesn't work. research by the bbc found that around 553,000 people successfully appealed a tribunal in the five years to 2018. most of those related to these disability and sickness benefits. 67% of people who appealed to tribunal in great britain won their case. it was 54% in northern ireland. capita and maximus, two of the private companies who carry o

alex dunlop reports.ence payment, before a second tribunal win. assessors, she says, took no account of her mental health. they‘re trying to take a million people with a million different problems and go, we‘re going to give them 30 questions and try and work out who should have what. that doesn‘t work. research by the bbc found that around 553,000 people successfully appealed a tribunal in the five years to 2018. most of those related to these disability and sickness benefits. 67% of people who appealed to tribunal in great britain won their case. it was 54% in northern ireland. capita and maximus, two of the private companies who carry out assessments, said the majority of people were satisfied with the process and they worked with charities and disabled people‘s organisations to improve their services further. ann barker‘s tribunal hearings were held in this building in norwich, but many don‘t make it this far, and that‘s because they first have to undergo an extra review by the department for work and