. >> nancy alfaro from the 3-1-1 center please is next. to start thanking you and your team for working hard on revamping the 3-1-1 system to make this so much easier to report. >> thank you, supervisors and thank you supervisor breed for taking leadership on this issue. we are really excited to make enhancements to our 3-1-1 mobile app, and at no extra cost to report graffiti. and we are leveraging existing data platforms so we can centralize reports and provide reports to the police department, that will include maps and pictures and cost estimates and size and tag i.d.s, so they can identify trends and use this valuable information if taken to court. we are happy to be a part of this and collaborate with your office and all the various departments so we can improve on this important issue. >> thank you. and thank you again for helping us with this. i am going to ask larry stringer to come up from the department of public works. so many different departments involved. >> morning, supervisor. >> morning. >> larry stringer, department of p